Episódios
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In this insightful episode, we dive into the challenges of fostering teamwork and accountability within dental practices. Host Jason Tanoory unpacks common tensions among team members, from feelings of inequity to misunderstandings around workload. He introduces actionable strategies like prioritizing "team-focused" over "I-focused" tasks and building a culture of peer-to-peer accountability.
Discover how implementing structured checklists, encouraging open communication, and embracing the principles of servant leadership can create a stronger, more cohesive team environment. If you’re looking to enhance collaboration and trust within your practice, this episode is packed with practical tips and thought-provoking insights.
Tune in to learn how fostering mutual understanding and accountability can lead your team to collective success!
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In the second part of this enlightening episode, Dr. Mark Costes continues to share his insights on leadership, accountability, and the transformative power of meaningful experiences in dentistry. Building on his recent mission trip to Fiji, where he and his team provided essential dental care to over 340 underserved patients, Dr. Costes reflects on how these experiences shape his approach to leadership in the dental field.
Host, Dr. Jason Tanoory, a distinguished DSI black belt coach, they dive deep into the critical elements of fostering accountability and creating a thriving culture within dental practices. Discover how embracing vulnerability and fostering connections can empower teams and elevate patient care.
This episode emphasizes the principles of servant leadership and offers practical strategies for cultivating a positive and productive work environment. Whether you're a seasoned practitioner or just starting your career, this conversation is rich with valuable insights and actionable takeaways designed to enhance your leadership capabilities and reignite your passion for dentistry.
Dr. Mark Costes is the founder of the Dental Success Institute, a company dedicated to helping dentists unlock their full potential and rediscover their love for the profession. He is also the founder of the Horizon Schools of Dental Assisting, which has rapidly expanded to over 180 locations across the United States. A #1 Amazon Best Selling Author, Dr. Costes authored Pillars of Dental Success and hosts The Dentalpreneur Podcast, which is listened to by audiences in over 150 countries.
For more about Dr. Costes, visit Dental Success Institute and listen to The Dentalpreneur Podcast here.To use Marks 25% off code on the Servant Leadership Course use this link and use code Mark25
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In the first part of this insightful episode, Dr. Mark Costes shares his transformative experiences from a recent mission trip to Fiji, where he and his dedicated team provided vital dental care to over 340 patients in need. Join Jason and Dr. Costes as he reflects on the profound impact of education in oral hygiene and the importance of community engagement.
Together, they delve into the critical elements of fostering accountability and cultivating a positive culture in dental organizations. Discover the principles behind servant leadership and how they can empower teams and enhance patient care. Whether you’re a seasoned practitioner or just starting your journey, this conversation is filled with valuable insights and practical takeaways to elevate your leadership skills and rekindle your passion for dentistry.
Dr. Mark Costes is the founder of the Dental Success Institute, a company dedicated to helping dentists achieve their full potential while recapturing their passion for dentistry. He is also the founder of the Horizon Schools of Dental Assisting, which has experienced explosive growth, expanding to over 180 locations throughout the United States. A #1 Amazon Best Selling Author, Dr. Costes wrote Pillars of Dental Success and hosts The Dentalpreneur Podcast, which boasts listeners from over 150 countries worldwide.
For more about Dr. Costes, visit Dental Success Institute and listen to The Dentalpreneur Podcast here.To use Marks 25% off code on the Servant Leadership Course use this link and use code Mark25
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In this episode of The Dental Lighthouse, host Jason Tanoory welcomes Dr. Paul Goodman, known affectionately as "Dr. Nacho," to discuss the intricacies of dental insurance and the art of managing patient expectations. With years of experience as a practicing dentist and a passion for helping other dental professionals, Dr. Goodman shares his expertise on navigating the often-confusing landscape of insurance coverage. Proven strategies to navigate tough insurance-based questions from our patients
They delve into effective communication strategies that can transform challenging conversations about treatment options and costs into opportunities for trust and understanding. Dr. Goodman emphasizes the importance of presenting clear, patient-centered solutions while balancing the realities of insurance limitations.
Listeners will gain actionable insights on how to approach insurance discussions with confidence, ensuring patients feel informed and supported in their treatment decisions. Join Jason and Dr. Goodman for this enlightening conversation filled with practical tips and the wisdom gained from years of experience in the dental field.
For more information on Dr. Goodman and his resources, visit Dental Nachos.Do you PARTICIPATE with my dental insurance?
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In the second part of this enlightening series, Jason continues his conversation with Addison, diving deeper into the nuances of effective leadership in dentistry. They explore the importance of defining roles and responsibilities within an organization, much like Dave Ramsey discusses in his own approach to leadership. Addison shares his transformative journey from clinical dentistry to a leadership role, emphasizing the power of delegation and recognizing the unique strengths of his team of 20 doctors.
The episode highlights Addison's skill in empathetic listening, problem-solving, and fostering open communication with key team members to drive the practice forward. They discuss practical strategies for developing leadership skills, including the value of self-improvement resources like books, coaching, and real-life practice.
As they navigate the complexities of leadership, Jason and Addison emphasize the significance of service-oriented leadership, exploring how serving others can lead to personal fulfillment and organizational success. They also touch on the importance of fostering a growth mindset and creating a culture that encourages continuous improvement.
Join Jason and Addison as they unpack essential leadership principles, actionable insights, and the transformative impact of effective communication in dentistry. This episode is packed with inspiration for anyone looking to elevate their leadership skills and enhance their practice. Tune in to discover how to unlock your practice’s true potential!Servant Leadership Course Mastering Servant Leadership (mykajabi.com) Addison's Podcast The Daily Dental Podcast - Listen Now - Dr. Addison Killeen
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Are you ready to take your dental practice to the next level? In this exciting first part of our conversation with the insightful Addison from The Daily Dental Podcast, we dive deep into the strategies and insights that can transform your practice. Discover the secrets to maximizing efficiency, enhancing patient experience, and driving sustainable growth. Addison shares his expertise and actionable tips that you won't want to miss!
Join us as we explore the latest trends in dentistry, effective practice management techniques, and the importance of staying ahead in a rapidly evolving industry. Whether you're a seasoned professional or just starting your journey in dentistry, this episode is packed with valuable information to help you thrive.
Don't forget to check out Addison over at The Daily Dental Podcast for even more expert advice and engaging conversations that can elevate your dental practice!Addison's Podcast The Daily Dental Podcast - Listen Now - Dr. Addison Killeen
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In this episode, we dive deep into the world of patient care and treatment coordination with Michelle, a seasoned expert in helping patients navigate complex dental decisions. Michelle shares her unique approach to building trust with patients, guiding them through treatment options, and finding creative financing solutions that ensure they receive the care they need.
From discussing credit scores and financing plans like Cherry and Compassionate Finance to managing expectations and closing larger treatment cases, Michelle's insights are invaluable for treatment coordinators and dental professionals alike. Tune in to learn how she uses empathetic listening, clear communication, and a natural ability to connect with patients to drive successful case acceptance.
Whether you're a new treatment coordinator looking for guidance or a seasoned professional seeking fresh ideas, this episode is packed with actionable tips you can implement right away.
Want to watch the video version of this episode? It will be available on our YouTube channel tomorrow! https://www.youtube.com/@TheDentalLighthouse
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In this enlightening episode of The Dental Lighthouse Podcast, host Jason Tanoory sits down with the passionate and knowledgeable Katrina M. Sanders, RDH—also known as "The Dental WINEgenist." Katrina shares invaluable insights on empowering dental hygienists to take charge of patient care and revolutionize periodontal treatment. Together, they discuss the critical importance of collaboration between doctors and hygienists, new strategies in precision periodontics, and the latest AAP guidelines for staging and grading.
As an internationally renowned speaker, Katrina will also be heading to the Finger Lakes / Rochester region this November 16th to lead a continuing education course for dental hygienists, doctors, and assistants. This revolutionary course on precision periodontics offers real-world, minimally invasive treatment planning techniques and calibration strategies that can be immediately applied to your practice. Don't miss out on this incredible opportunity to learn from one of the top experts in the field!Katrina's Information: https://katrinasanders.com/
Tune in to discover how you can elevate your team's performance and patient care—and get a sneak peek of what Katrina's upcoming course will offer!
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In this special episode of the Dental Lighthouse Podcast, host Jason Tanoory is joined by Kiera from The Dental A Team for an insightful discussion on leadership, personal growth, and the impact of vision in the dental industry. Together, they explore the transformative journey of self-discovery, touching on the importance of setting a powerful vision and empowering teams to reach their full potential.
Jason shares his unique perspective on leadership, inspired by his faith and desire to influence others positively. Kiera reflects on her own evolution as a leader and how shifting her focus has allowed her to serve more effectively while maintaining balance in her life. This engaging conversation delves into the art of nurturing talent, fostering accountability, and embracing the discomfort that comes with growth.
Join them as they inspire you to become a lighthouse in your own community, empowering others and creating lasting impact.To see the video version of this podcast visit our YouTube The Dental Lighthouse - YouTube IT WILL BE OUT TOMORROW!Dental Podcast - The Dental LighthouseKiera's Information About - Dental A Team (thedentalateam.com)
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In this episode, Dr. Jason discusses the role of routers in dental offices and their impact on communication between back and front office teams. He shares a client’s experience where the team resisted route slips, seeing them as extra work. Jason clarifies that routers are not about adding tasks—they help prevent errors and boost efficiency. Key elements like documenting performed services, noting patient discounts or adjustments, and identifying involved team members help reduce billing mistakes. Sections such as treatment planning, referral notes, and insurance reminders support informed decisions and improve patient conversations. With their customizable nature, routers are vital for optimizing workflow, minimizing errors, and capturing accurate patient visit details.
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In this episode of The Dental Lighthouse podcast, host Jason Tanoory tackles a common excuse in both life and dentistry: "I don't have time for that." Jason breaks down his approach to time management, introducing the 'Ideal Week' system that transforms how you structure your day. Whether you're a doctor, office manager, or operations leader, learn to prioritize deep work, clinical tasks, and personal time. Stop letting time slip away—it's time to take control and make your calendar reflect what really matters.
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In this episode of The Dental Lighthouse, we dive into the critical role core values play in leadership and team dynamics. Defining your core values clearly isn’t just a corporate buzzword—it’s the foundation for cultivating a culture of trust, commitment, and accountability. Host Jason Tanoory explores how to identify and implement core values in your dental practice, and why these guiding principles are essential for servant leadership. Discover actionable strategies to align your team with these values and foster a more cohesive, purpose-driven environment.
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In this episode of the Dental Lighthouse podcast, host Dr. Jason Tanoory explores the critical issue of associate turnover in the dental profession. With over 20 years of experience, Dr. Tenor delves into the factors contributing to turnover and discusses various strategies to retain top talent, including standard associate deals, non-partnership retention strategies, and different partnership models. Join Dr. Jason as he shares valuable insights and practical advice to help you create a thriving dental practice and foster long-lasting relationships with your associates.
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In this engaging episode of The Dental Lighthouse podcast, host Dr. Jason welcomes Dr. Colin Mark from Northwest Florida to discuss the exciting journey of rapid practice growth. Dr. Mark shares his story of expanding a small-town dental practice from a modest one-doctor, two-hygienist setup to an impressive operation with five doctors and 11 operatories—now preparing to open a massive 13,000 square foot flagship office in Freeport.
The conversation dives into Dr. Mark’s unique challenges, including navigating massive community growth, balancing risk, and preparing for the uncertain demand of a new practice. Together, they explore key decisions such as when to hire the right team members, how to handle new patient demand, and ways to streamline operations across multiple locations. Along the way, Dr. Jason offers insights on how to leverage existing resources, manage risk effectively, and scale with intention.
Whether you're a dental practice owner, entrepreneur, or simply curious about the intricacies of expanding a business, this episode is packed with actionable advice on tackling the logistics of growth and building a thriving dental practice.
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In this episode of The Dental Lighthouse podcast, host Jason Tanoory welcomes Matthew from California to discuss the importance of quarterly meetings in cultivating office alignment and a winning culture. Jason dives deep into the mechanics of effective quarterly meetings, including how to break down yearly goals, foster trust and vulnerability, and define what "winning" looks like for your dental practice. With practical tips on team exercises and scorecards, learn how to transform meetings into powerful tools for growth and collaboration. Whether you're leading a small team or a large practice, this episode offers tactical advice to take your quarterly meetings to the next level.
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In this episode of The Dental Lighthouse Podcast, Jason dives into the complexities of workplace accountability, drawing from personal experiences. He contrasts peer-to-peer and triangular accountability, emphasizing the importance of direct communication and leadership courage. Learn how these principles can transform team dynamics and drive success in any organization.
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Welcome back to The Dental Lighthouse podcast for another exclusive sneak peek of our "Mastering Servant Leadership" course!
In this episode, Jason Tanoory takes you through Module Two, focusing on the power of clearly defined core values.
Explore why well-defined core values are essential for guiding your team and eliminating ambiguity. Jason shares practical exercises for developing core values that resonate with your practice, helping you evaluate team members effectively and create a cohesive, purpose-driven culture.
Tune in now for this insightful preview, and if you’re ready to continue the journey, visit www.thedentallighthouse.com and click on Virtual Training to enroll in the full course. Questions? Reach out at [email protected].
Let’s keep building a practice rooted in strong, actionable values through servant leadership!
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Welcome to a special episode of The Dental Lighthouse podcast, where Jason Tanoory, with over 20 years of experience in dentistry and leadership, guides you through the essentials of winning in both your professional and personal life. In this episode, Jason introduces the highly anticipated "Mastering Servant Leadership" course, an 8-week journey designed to elevate your leadership skills and foster a culture of excellence within your dental practice.
Join us as we dive into the first module of this transformative course, covering foundational principles such as vision, purpose, core values, and the concept of winning. Discover how these principles not only enhance your professional environment but also enrich your personal life, making you a better leader, parent, coach, spouse, and friend.
Listen to the first 30 minutes of the course and gain insights on how to lead predictably, hold people accountable, and cultivate meaningful relationships within your team. Don't miss out on this exclusive preview that offers actionable strategies to simplify, systematize, and operationalize your leadership approach.
Tune in, take notes, and get ready to master the art of servant leadership. For more details on the full course and how to enroll, visit our website www.thedentallighthouse.com and click on Virtual Training or contact us directly at [email protected] . Let's navigate the complexities of dental practice management together and achieve new heights of success!
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In this insightful episode of The Dental Lighthouse podcast, we dive deep into the challenges and solutions for managing underperforming associates in your dental practice. Learn about defining success, setting clear expectations, and providing the right tools and support to help your associates thrive. Discover actionable strategies for increasing productivity, from ensuring a good core value fit to optimizing patient flow and leveraging mentorship. Tune in to understand how you, as a practice owner, can foster a winning environment and turn potential into performance. Remember, being a lighthouse means guiding others through turbulent times—choose to be that steadfast beacon today.
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In this episode, Jason responds to a critical question from a dental practitioner struggling with a hygienist who, despite being a cultural fit, faces challenges in clinical standards and patient communication. From recalibration strategies to performance improvement plans, Jason shares practical tips derived from years of coaching dental teams.
Discover actionable insights on diagnosing perio accurately, navigating difficult conversations with patients, and fostering a supportive mentorship environment. Whether you're a seasoned practitioner or new to leadership roles, this episode offers essential guidance to foster professional growth and elevate patient care.
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