Episódios
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In Episode 177 of The Fleet Success Show, Marc Canton and Steve Saltzgiver unload a truth-packed conversation on the painful realities of outsourcing fleet maintenance. From horror stories about seven visits for the same repair to $3,500 upsell attempts during a routine oil change, this episode explores the downside of putting your fleetās fate in the hands of external vendors ā especially without tight service-level agreements (SLAs) in place.
Marc vents his real-world frustrations as a fleet leader turned vehicle caretaker for his entire family. Steve, bringing decades of fleet management and consulting experience, breaks down how fleets can build smarter, more accountable outsourcing relationships. Together, they unpack when outsourcing makes sense, how to hold vendors accountable, and why an in-house shop might still be your best line of defense against inefficiency, comebacks, and ballooning costs.
š§ Key TakeawaysYou Need SLAs: Every outsourced service relationship should include documented expectations for turnaround time, comebacks, quality control, and performance-based penalties.Comeback Rates Must Be Measured: Donāt just fix the same issue over and over ā track comebacks and hold vendors accountable.Relationships > Random Vendors: Choose trusted local partners and consolidate work volume to increase leverage and service priority.Standardization Still Matters: Fleets forced to mix makes/models due to supply shortages must prepare for increased training and parts complexity.The Case for In-House: In-house shops offer priority, control, and quality assurance that most outsourced solutions canāt consistently provide.Outsourcing Requires Oversight: Treat vendors like your own employees ā ask about technician training, measure KPIs, and set clear expectations.š¤ Speaker BiosMarc Canton
Fleet expert, product leader at RTA, and longtime voice on The Fleet Success Show, Marc blends passion with firsthand frustration. With a career rooted in both fleet operations and vehicle procurement, heās a fierce advocate for accountability in vendor relationships.Steve Saltzgiver
Hall of Fame Fleet Manager and industry legend, Steve has held leadership positions across government and private fleets. His consulting expertise spans outsourcing strategies, in-house optimization, and SLA implementation. A trusted advisor, mentor, and āFleet Whisperer.ā -
āFleet management touches everything in the community. When a fire truck rolls out, weāre behind the scenes making sure it works ā not just to get there, but to save lives.ā
š§ Episode Summary:In this inspiring episode of The Fleet Success Show, hosts Sara Burnam and Facundo Tassara unpack a powerful new movement within the fleet industry: fleet coaching.
Drawing from their own paths from shop floors to leadership, Sara and Facundo explore how coaching can transform technicians into supervisors, fill critical knowledge gaps, and help fleets thrive in the face of industry-wide staffing and training shortages. This isnāt your traditional consulting or trainingāitās personalized, ongoing mentorship for all levels of fleet operations.
Youāll hear how fleet coaching empowers future leaders, strengthens technical and soft skills, and builds a stronger sense of community connection. Whether youāre a fleet manager, technician, or just someone trying to figure out your next step in the industry, this episode shows why coaching might be the key to unlocking your teamās full potential.
š Key Takeaways:Fleet Coaching Fills the Post-Consulting Gap: Most consulting ends at the board presentation. Fleet coaching ensures support after the plan is made.Leadership Starts with Listening: Transitioning from technician to supervisor requires a shift from doing to listeningāand thatās a teachable skill.Every Fleet Is Unique: Thereās no āone-size-fits-allā curriculum. Coaching adapts to your teamās structure, challenges, and maturity level.Coaching Builds Community: Helping team members understand the why behind their work creates ownership, purpose, and pride.Itās Not Just for Managers: Coaching applies to entry-level techs, supervisors, middle managers, and even frontline admin staff.š§ Speaker Bios:Facundo Tassara
Fleet Success Manager at RTA, Facundo brings public and private sector experience from mechanic shops to government operations. Heās passionate about coaching the next generation of fleet leaders and designing data-driven processes that actually work.Sara Burnam
2023 Public Sector Fleet Manager of the Year and current RTA Fleet Success Manager, Sara knows what it means to grow from the ground up. From shop floor to director, she helps fleets build strong teams and meaningful impact through intentional leadership.
#FleetSuccess #FleetCoaching #FleetLeadership #FleetDevelopment #FleetMaintenanceSoftware #VehicleFleetMaintenance #FleetMentorship #FleetTraining #GovernmentFleetManagement #FleetManagementSystem
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In this episode, The Fleet Success Show tackles one of the most underappreciated yet critical foundations of fleet operations: asset class coding.
Marc Canton and fleet consultant Scott Rood dive deep into why classifying vehicles and equipment correctly isnāt just a box-checking exerciseāitās essential for accurate lifecycle analysis, utilization tracking, budget forecasting, and replacement planning. Scott shares his decades of experienceāfrom Air Force maintenance manager to fleet consultantāand breaks down how government, private, and utility fleets can create meaningful, data-driven class codes that drive real ROI.
They debunk common pitfalls like āover-granularā coding, explain the dangers of poor asset grouping, and explore real-world examples from excavators to electric vehicles. Whether you're a fleet veteran or new to the game, this episode gives you practical, actionable advice for transforming your fleet's data accuracy and long-term strategy.
š Key Takeaways:
Proper Class Coding is Foundational: Without it, replacement planning, cost analysis, and utilization thresholds are fundamentally flawed.Avoid Both Over- and Under-Graining: Overcoding every asset is as bad as lumping too many togetherāfind the ājust rightā level of detail.Fuel Type Matters: A gas-powered truck and its electric twin are not the same class. Different performance, costs, and data outputs demand different classifications.Use Available Systems: Tools like NAFA and APWAās classification systems are free and highly effective.Context-Driven Coding: A landscaping fleet needs different granularity than a government fleet. Donāt copy-paste your structureātailor it to your operation.It's Not One and Done: Class codes need to be reviewed and refined over time as your fleet and tech evolve.
š§ Speaker Bios:Marc Canton
Head of Product at RTA, Mark brings over 30 years of fleet management experience across public and private sectors. Known for simplifying complex processes, he's passionate about helping fleets leverage software to drive better decisions.Scott Rood
Fleet consultant and former USAF Vehicle Maintenance Manager, Scott has seen it allāfrom government agencies to utilities to international consulting. A go-to expert on class coding and lifecycle analysis, Scott brings clarity to complex fleet structures.#FleetSuccess #FleetData #FleetMaintenanceSoftware #ClassCoding #FleetLifecycle #FleetManagementSoftware #VehicleFleetMaintenance #FleetUtilization #GovernmentFleetSoftware #FleetOperations
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This isnāt just about Baja ā itās a powerful metaphor for running a successful fleet operation. The challenges of off-roading mirror the pressures of leading a fleet: stay alert, communicate with clarity, never leave anyone behind, and always prepare for the unexpected. Whether youāre managing vehicles or navigating career challenges, the desert teaches resilience, strategy, and soul-refreshing perspective.
š Key Takeaways:Overcommunicate Clarity: Just like convoy radio protocols, great leadership requires repeating key messages until everyone is aligned.Fatigue is a Liability: Leaders must recognize when to rest ā pushing through without recovery risks the entire operation.The Map is Not the Terrain: Real-world execution often deviates from plans; adaptability is non-negotiable.Prepare for the Worst: Risk management isn't just smart ā it's survival. Always carry the metaphorical "U-bolts."Team Number One: In leadership and fleet operations, there are no silos. If one person fails, everyone does.Rediscover Joy: Off-roading reminds us to reconnect with childlike wonder. Leaders need soul-refreshing hobbies too.
š§ Speaker Bios:Josh Turley
CEO of RTA: The Fleet Success Company, Josh is passionate about building leaders and advancing fleet success through strategy, software, and soul. Heās a hands-on adventurer who brings real-world experience into boardroom lessons.Marc Canton
Fleet Success advocate, co-host, and operational expert with a gift for bringing out deep insights in light-hearted conversation. Marcās background in enterprise leadership makes him the perfect mirror for Joshās reflections. -
These arenāt just entertaining tales. Each story is packed with critical lessons in leadership, accountability, and the hard realities of managing complex fleets. Whether it's dealing with rogue employees, taking responsibility for costly mistakes, or standing firm under executive pressure, this episode delivers powerful insights for fleet professionals at every level.
If you've ever wondered what it takes to make it to the Fleet Hall of Fame, this episode is the playbook.
Key Takeaways:Documentation Matters: Journaling your daily fleet experiences can preserve valuable lessons and build your leadership credibility.Check Under the Hood: Always verify vehicle inspectionsāthose āminor oversightsā could be bird nestsā¦ or worse.Own Your Mistakes: Taking accountability can turn a career-defining moment into a career-building one.Culture and Leadership: Toxic leadership can drive great employees away. Sometimes walking away leads to bigger opportunities.Fleet Safety is Life or Death: Bald tires and missed inspections arenāt just maintenance issuesāthey can be fatal.Fleets Burn (Literally): Garbage trucks, turbochargers, and hoppers go up in flames more often than you'd think.Reputation Follows the Logo: Employees driving city vehicles to strip clubs? Thatās a PR nightmare waiting to happen.Steve SaltzgiverFleet Hall of Famer. Nicknamed "The Fixer of Fleet" by Government Fleet Magazine. With decades of experience across city, state, transit, and private fleets, Steve has transformed underperforming operations into high-functioning successes. Heās been a state director, built trucks, sold cars, and led with integrity through high-stakes challenges.
Josh TurleyCEO of RTA: The Fleet Success Company. Fleet tech veteran and strategic storyteller. Josh brings deep insight into operations, leadership, and scaling sustainable fleet systems, along with a passion for mentoring the next generation of fleet professionals.
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āFleet is the most under-resourced industry in the world ā and yet, nothing happens without a fleet.ā ā Marc Canton
From the comeback of in-person networking events to modernized certification programs, Bill shares how NAFA is driving change at the national and local levels. They discuss how the technician shortage, EV mandates, and rapid tech evolution are reshaping the landscape ā and how NAFA is preparing fleet professionals to meet these challenges head-on.
Whether you're new to fleet or a seasoned pro, this episode is a rallying cry to get involved, stay educated, and build your network. Itās a must-listen for anyone who cares about the future of fleet.
ā Key TakeawaysNAFAās Local Networking Revamp: Over 100 in-person meetups in 2023, reviving community post-COVID.
Modernized Education: New online Fleet 101 courses and certification programs with real interactivity and adult-learning principles.
Job Task Analysis: Ongoing commitment to updating NAFA's certification based on real fleet roles and industry shifts.
Technician Support: Advocacy for better technician pay, recognition programs, and career path visibility.
Government Advocacy: Expanded state-level involvement to support common-sense legislation for fleet professionals.
Fleet as an Underdog: Why fleet often operates behind the scenes, and how initiatives like the 100 Best Fleets bring overdue recognition.
š¤ Speaker BiosMarc CantonAs Head of Product & Consulting at RTA, Marc helps fleets modernize their operations with innovative strategies and the right software tools. He's a leading voice in the industry and co-host of The Fleet Success Show, bringing deep passion and energy to every conversation about fleet excellence.
Bill SchankelBill is the CEO of NAFA, the largest and most influential fleet management association in North America. With a background in leading associations across various sectors, he brings a unique, holistic view to fleet challenges and is laser-focused on education, collaboration, and advocacy.
#FleetManagement #FleetMaintenance #FleetSuccess #NAFA #FleetEducation #TechnicianShortage #FleetAdvocacy #FleetLeadership #GovernmentFleetManagement #FleetMaintenanceSoftware
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āNo one goes to school for fleet managementāso if youāre in this role, youāre already on an unconventional journey. The only question is: what are you doing to bridge the gap?ā
Drawing on 35+ years of experience and 450+ consulting engagements across North America, Tony shares hard-earned insights into the two major career paths that land someone in a fleet manager seatāand more importantly, the gaps each path leaves behind. Whether you're lacking technical knowledge or strategic business management experience, this episode offers concrete solutions to help you grow into the leader your fleet needs.
You'll walk away with actionable ideasāfrom leveraging CAFM/CPFP certifications to local networking, intentional culture, and even why shadowing your techs might be the best crash course you could ask for.
Key TakeawaysTwo Paths, Two Gaps: Shop techs lack management skills; outside hires lack fleet-specific knowledge.CAFM and CPFP: Essential certifications to build business acumen and operational awareness.Intentional Culture: Not fluffāan actual strategy for leading people and improving performance.Invest in Yourself: Books, courses, conferencesāno excuses. Leadership is a skill, not a title.The Legacy Factor: Real leadership is measured by how many leaders you develop.Speaker BiosJosh Turley
CEO of RTA: The Fleet Success Company. A third-generation leader, Josh brings passion and practicality to the fleet world. Co-author of The Fleet Success Playbook and champion of intentional culture and leadership development.Tony Yankovich
Fleet Hall of Famer and Senior Consultant at RTA. With 35+ years in fleet and 25 years in consulting, Tony has helped over 450 fleets improve operations. Heās a walking encyclopedia of what worksāand what doesnātāin public and private fleet management.#FleetSuccess #FleetManager #FleetLeadership #CAFM #FleetTraining #FleetManagement #LeadershipDevelopment #RTAFleet
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Sara shares how her fifth-year leap into the "100 Best Fleets" was game-changing, and Facundo recounts how being stuck behind a train on his first day led to earning the trust of a skeptical technician. The duo emphasizes networking, certifications, and shutting up long enough to actually hear your team out.
Whether you're brand new or looking for a fleet leadership refresh, this episode is a goldmine of actionable adviceāand it's way more fun than a fleet manual.
š Key Takeaways:
šÆ Donāt change everything on day one. Earn trust first.
š§ Listen to your seasoned staffāthey know where the bodies are buried.
š Use your fleet data to tell compelling stories and secure resources.
š¬ Have an elevator pitch ready with fleet KPIs and facts.
š Get your CAFM certificationāitās worth it.
š¤ Build relationships outside your department: procurement, leadership, and customers matter.
š§Ŗ Always pilot before fully implementing a new system or product. š Beware of snake oil salesmen promising miracle fuel savings.
Sara Burnam ā Fleet Success Manager at RTA With over 27 years of fleet and automotive experience, Sara has led large government fleets with multimillion-dollar budgets and 60+ team members. Most notably, she was named Public Sector Fleet Manager of the Year (2023). Now at RTA, she brings her leadership and operational insights to help other fleets succeed.
Facundo Tassara ā Fleet Success Manager at RTA From wrenching in his dadās mechanic shop to managing city fleets and working in fleet tech startups, Facundo blends hands-on experience with high-level strategy. His coaching style is candid, practical, and deeply informed by real-world success (and a few hard lessons).
#FleetManagement #NewFleetManager #FleetSuccess #RTAFleet #FleetLeadership #GovernmentFleet #FleetTips #FleetPodcast
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š ļø "A great parts manager is worth their weight in gold. Without the right parts at the right time, even the best fleet operation grinds to a halt.āā Marc Canton
š Episode SummaryFrom the importance of hiring the right parts professionals to leveraging technology for inventory control, they discuss how optimizing your parts program can save both time and money. They also explore common pitfalls in fleet maintenance, the pros and cons of outsourcing, and how a well-managed parts department directly impacts technician productivity and vehicle uptime.
If youāve ever struggled with lost inventory, slow turnaround times, or unreliable vendors, this episode is packed with actionable advice to transform your fleetās parts operation.
Key Takeaways:
ā Outsourcing vs. In-House: Weighing the benefits and challenges of each approach.
ā The Power of SLAs: Why service-level agreements are essential for holding vendors accountable.
ā Inventory Management: How barcoding, cycle counts, and software automation can streamline parts tracking.
ā The Role of a Great Parts Manager: The rare skill set needed to excel in parts management.
ā Hidden Costs: How misplaced or untracked parts can bleed money from your fleet.
ā Facility Layout Matters: Why strategic placement of parts rooms can reduce technician downtime.Meet the Speakers:
š¹ Marc Canton ā Head of Product & Consulting at RTA, with over 30 years of experience in fleet management and analytics.
š¹ Facundo Tassara ā Award-winning fleet manager with seven recognitions in 100 Best Fleets. RTAās Fleet Success Ambassador and BBQ enthusiast.
š¹ Nathan Schafer ā Fleet Success Manager & Trainer with 25+ years in fleet operations, from technician to manager, and an active industry contributor.š§ Are you considering outsourcing your parts program? Wondering how to reduce downtime and improve fill rates? This episode will give you actionable strategies to optimize your parts department and keep your fleet running smoothly.
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From identifying key metrics and leveraging leading indicators to managing people effectively and making data-driven decisions, this episode is packed with practical takeaways for fleet professionals looking to transform their operations. Whether youāre a new fleet manager or a seasoned pro, this conversation will give you a roadmap for fleet success.
Key Takeaways:
š The First 30 Days Matter ā Why listening to stakeholders and analyzing data is crucial before making changes.
š The Power of Metrics ā Understanding leading vs. lagging indicators to predict and improve fleet performance.
š„ Fixing Culture & People Issues ā Why most ābad applesā are actually a leadership problemāand how to turn them around.
āļø Right-Sizing & Parts Management ā How to increase fleet availability while reducing costs.
š Sustaining Success ā The secret to ensuring fleet improvements last long after leadership changes.Meet the Experts:
š¹ Marc Canton ā Fleet strategy expert with nearly 30 years of industry experience specializing in fleet analytics and operational efficiency.
š¹ Steve Saltzgiver ā A fleet industry Hall of Famer with experience in government and private sector fleets, known for his ability to transform underperforming fleet operations.
#FleetManagement #FleetSuccess #Leadership #DataDrivenDecisions #FleetOptimization #FleetMetrics #FleetConsulting #TransportationIndustry #OperationalExcellenceStruggling with fleet efficiency?
Need expert insights to optimize your operations? Schedule a free consultation with our fleet consulting team today! Visit RTAfleet.com or email [email protected] to get started. š
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ā Are we missing a crucial step in technician career paths?
ā Why do techs leaveāand is it really just about pay?
ā How can fleet managers develop their own future leaders?This episode dives deep into the career progression of fleet professionals, from turning wrenches to leading a shop, and the massive gap in training thatās holding many back. If youāre managing a fleet, hiring techs, or wondering how to grow in your career, this is a must-listen episode!
āļø Fleet Career Paths Are Broken ā Most techs donāt plan to become fleet managers, so we must show them the way early.
š Meet the Hosts
āļø The Sink-or-Swim Mentality Is Failing Supervisors ā Many techs are promoted without leadership training, leading to frustration and high turnover.
āļø Culture Matters More Than You Think ā If your techs leave for 50 cents more an hour, theyāre actually leaving for a bigger reason.
āļø Training & Cross-Training Are Key ā Techs need to see beyond the wrench: parts, service writing, data analytics, and leadership skills are crucial.
āļø Workforce Development Needs a Reboot ā High schools and trade schools must do a better job explaining fleet as a long-term career path, not just a job.
āļø Your Best Future Fleet Manager Is Already in Your Shop ā But are you giving them the tools to grow?š¹ Marc Canton ā Head of Product & Consulting at RTA Fleet with 30 years of experience in fleet management, analytics, and vehicle costing.
š Listen Now & Join the Conversation!
š¹ Facundo Tassara ā Fleet success manager with 25+ years in the industry, leading fleet development and training.
š¹ Nathan Schafer ā Former technician turned fleet manager, now coaching others on leadership and fleet best practices.š Available on Spotify | Apple Podcasts | Google Podcasts
š© Have questions or feedback? Email us at [email protected]
#FleetManagement #TechnicianShortage #FleetTech #FleetSuccess #AutomotiveIndustry #Logistics #Leadership #WorkforceDevelopment #FleetOperations #Podcast
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The episode opens with introductions from Josh, Marc, and guest Mike Kastner, who shares his decades-long journey with NTEA. Mike explains NTEAās core mission: representing manufacturers, distributors, and users of vocational trucks. The conversation explores critical industry topics, including:
Electrification Challenges:
While light-duty EV adoption has accelerated, Mike stresses the technological and infrastructural hurdles of electrifying heavier work trucks. NTEAās neutral stance on fuels focuses on availability, capability, and total lifetime cost.Regulatory Whiplash:
Frequent shifts in government policiesāparticularly around EV mandatesācreate uncertainty. Fleet managers face the challenge of making long-term decisions amidst rapidly changing regulations.Supply Chain & Economic Pressures:
Pandemic-induced disruptions persist, compounded by inflation, material shortages, and potential tariffs (notably the looming 50% tariff on Canadian steel and aluminum).Labor Shortages in Skilled Trades:
Finding qualified welders and technicians remains difficult. Mike emphasizes the need for renewed investment in vocational education.Work Truck Week Preview:
Mike highlights the upcoming Work Truck Week in Indianapolis, featuring the Green Truck Summit, new technology showcases, and solutions tailored for fleet professionals.ā Key Takeaways:š Flexibility is essential: Fleet managers must stay adaptable amid shifting policies and technologies.
š„ Speaker Bios:Mike Kastner ā Senior Vice President, NTEA
š Electrification isnāt one-size-fits-all: EV solutions should align with vehicle use cases and infrastructure readiness.
š Supply chain resilience matters: Companies need contingency plans for sourcing materials and components.
š Invest in people: Addressing labor shortages requires prioritizing vocational training and skilled trades.
š Stay informed: Events like Work Truck Week offer critical insights and connections for navigating industry change.With over three decades at NTEA, Mike leads advocacy efforts in Washington, D.C., representing 2,200+ companies. His work focuses on regulatory affairs, fleet management, and promoting the vocational truck industryās interests across North America.
Josh Turley ā CEO, RTA FleetJosh brings 20+ years of fleet management experience and leads RTA Fleetās mission to deliver cutting-edge fleet information systems.
Marc Canton ā Fleet ConsultantWith nearly 30 years in fleet operations and consulting, Marc specializes in data-driven solutions for federal, state, and corporate fleets.
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Drawing from decades of experience across thousands of implementations, Marc and Josh highlight the key reasons fleet managers struggle with adopting new technology. From data migration nightmares to lack of training and buy-in, they share hard-hitting lessons learned from real-world failuresāand successes.
Key Takeaways from the Episode:šØ Data Migration Can Make or Break You ā Many implementations go off the rails due to bad data. If your fleet reporting was garbage before, donāt expect miracles just by switching systems. Take the time to clean, standardize, and validate your data before migrating it.
ā³ Budget for TimeāLots of It ā Underestimating the time required to implement a new system is a fatal mistake. If you arenāt carving out time for training, testing, and system setup, your project will drag on for months (or years).
š Process Overhaul is a Must ā Saying, "Thatās just how we do it," is a surefire way to ensure your fleet stays inefficient. Implementation is the perfect time to rethink and improve your workflows.
š Integration Gaps Can Wreck Everything ā If your fleet software needs to integrate with other systems, donāt assume it will just work. Vet your vendors early and ensure they can actually deliver. Otherwise, you could be left scrambling when a critical integration wonāt be ready for years.
š Training is Non-Negotiable ā The #1 reason fleets hate their software? They donāt know how to use it. Skimping on training means missed opportunities, lost efficiency, and wasted money.
About the Speakers:š Marc Canton ā A 30-year fleet industry expert, Marc has worn many hats, including fleet manager, transportation director, and consultant. Now at RTA Fleet, heās passionate about helping fleets succeed through smarter technology.
š” Josh Turley ā With over 20 years in fleet technology, Josh has been at the forefront of every major evolution in the industry. Heās seen thousands of implementationsāsome wildly successful, others absolute disastersāand knows what separates the two.
Schedule a DemoāMake Your Fleet Software Work for You!At RTA, we know implementing fleet software can feel overwhelmingābut it doesnāt have to be. With RTA Fleet360, we streamline the process, help you avoid costly pitfalls, and ensure your team is fully trained.
š Schedule a demo today and see how RTA Fleet360 can set your fleet up for long-term success! https://rtafleet.com/book-a-demo
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The conversation dives deep into common objections fleet managers have when considering new software: fear of change, lack of time, data cleanup concerns, and the dreaded RFP process. Josh and Marc emphasize that waiting is actually costing fleet teams time and money. They debunk the myth that staying manual saves time, illustrating how a properly implemented FMIS systemāwhether from RTA or another providerātransforms fleet operations, improves efficiency, and ultimately, gives managers clarity, confidence, and peace of mind. The key takeaway? Stop delaying your success. The longer you wait, the more time and resources you waste.
Key Takeaways:š§ An FMIS is a game-changer ā Stop tracking fleet data with spreadsheets and paper. Itās inefficient and unsustainable.
About the Speakers:
ā³ Waiting = Wasting ā Every moment spent without a modern system is time and money lost.
š” Invest in the right tool ā Choosing an FMIS that fits your needs is like upgrading to an impact wrenchāit makes everything faster and more effective.
š Data cleanup isnāt a reason to delay ā If your data is messy, thatās exactly why you need a system to help manage it.
š ļø Implementation is key ā Training and proper setup ensure that teams actually use and benefit from the software.šØāš¼ Josh Turley ā CEO of RTA Fleet with 20+ years in fleet software development and technology leadership. A proponent of change management and efficiency in fleet operations.
šØāš§ Marc Canton ā Fleet industry veteran with 30+ years of experience managing public fleets, consulting, and implementing FMIS solutions. He knows the struggles and has the solutions.
Ready to Work Smarter?Stop wasting time with outdated methodsāupgrade to RTAās Fleet360 today and experience the power of a modern FMIS. Schedule a demo now!
#FleetSuccess #FMIS #FleetManagement #EfficiencyMatters #UpgradeYourFleet #TimeIsMoney ššØ -
Throughout the episode, Sara emphasizes the importance of building relationships, prioritizing continuous learning, and empowering team members to take pride in their work. By implementing key performance indicators (KPIs), automating processes, and introducing recognition programs, she created an environment where employees felt valued and motivated. Sara's leadership principles highlight how intentional culture and curiosity can drive success in any organization.
Key Takeaways
Embrace Change and Growth: Sara's journey underscores the value of stepping out of your comfort zone to seize opportunities that lead to personal and professional development.Team Empowerment: Recognizing and celebrating the contributions of team members fosters engagement and productivity.Data-Driven Decision Making: Using KPIs and feedback loops can uncover inefficiencies and guide strategic improvements.Celebrate Small Wins: Whether through awards, meetings, or recognition programs, highlighting achievements builds morale and encourages innovation.Curiosity Leads to Innovation: Asking "why" and challenging the status quo are key to uncovering opportunities for efficiency and growth.About Sara Burnam
Sara Burnam is a seasoned fleet management professional with over 16 years of experience in government fleet operations. Formerly the Fleet Manager for Palm Beach County, Florida, she managed a vast operation with 58 employees, a $50 million budget, and thousands of assets. Her accomplishments include earning the 2023 Fleet Manager of the Year award, implementing innovative fleet systems, and fostering a culture of collaboration and excellence. Sara is passionate about professional development, sustainability, and empowering others to succeed in the fleet industry.Connect with Sara Burnam on LinkedIn to learn more about her journey, exchange ideas, and gain insights into effective fleet management strategies. Don't miss the opportunity to collaborate with a proven leader in the field!
https://www.linkedin.com/in/sara-burnam-msl-cafm-9a354658/
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At the end of 2024, RTAās head of product and consulting Marc Canton went to several conferences and trade shows and gathered some of the biggest topics and challenges that will be facing fleets in 2025 and beyond.
In this insightful episode of The Fleet Success Show, hosts Josh Turley, CEO at RTA, and Marc Canton, a 30-year fleet industry veteran, dive deep into those pressing challenges facing fleet managers today. With decades of combined experience, Josh and Marc discuss critical issues such as the hidden costs of transitioning to electric vehicles (EVs), unintended consequences of CARB regulations, and the ongoing technician shortage.
Key highlights include:
š¹ CARB Regulations: Learn how fleet managers in California are being forced into costly decisions, including having to purchase unnecessary EVs to meet quotas.
š¹ The EV Cost Debate: The hosts debunk the myth that EVs are automatically cheaper, shedding light on higher-than-expected maintenance costs and total cost of ownership.
š¹ Battery Durability News: Promising data suggests EV powertrains could last up to 500,000 miles, challenging preconceived notions about electric vehicle longevity.
š¹ Technician Shortages: Discover how trade schools are struggling as students are poached by fleets, and what needs to be done to sustain the skilled workforce.
š¹ Fleet Startups Risks: An eye-opening discussion about the risks of partnering with new, unproven fleet technology providers and EV companies.Key Takeaways:
1ļøā£ CARB regulations are creating unintended barriers for fleet managers, leading to higher costs and operational inefficiencies.
2ļøā£ EVs are not a one-size-fits-all solution. Fleets must carefully evaluate use cases, total cost of ownership, and long-term ROI.
3ļøā£ Battery health data is promising, but early EV maintenance costs are higher than expectedāunderscoring the importance of thorough planning.
4ļøā£ Bridging the gap between trade schools and fleets is critical to solving the technician shortage.
5ļøā£ Avoiding risky fleet partnerships requires evaluating financial stability and long-term reliability of vendors.Speakers:
Josh Turley: CEO of RTA Fleet with over 20 years of experience in fleet technology and management.Marc Canton: A fleet management consultant with 30+ years of expertise in analytics, operations, and leadership.Are you ready to future-proof your fleet? Listen now to gain actionable insights into the challenges and opportunities shaping the fleet industry today. Don't forget to subscribe, share, and leave a review!
šļø Check out The Fleet Success Show for more episodes at rtafleet.com.
#FleetManagement #EVTransition #CARBRegulations #Sustainability #TechnicianShortage #FleetSuccess #ElectricVehicles
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āCulture is the free tool that youāre not using. Itās the difference maker in any organization.ā ā Facundo Tassara
Facundo shares the inspiration behind starting the book club, describing it as a way to dive deeper into the principles outlined in the Fleet Success Playbook. From fostering open discussions about intentional culture to addressing the unique challenges of electric vehicle adoption, the book club provides a platform for fleet managers to connect, learn, and grow.
Key Takeaways:
Intentional Culture is Key: Building a positive workplace culture costs nothing but offers immense benefits in productivity and morale.Collaboration Fuels Success: Sharing resources and ideasāeven with vendorsācan lead to fresh solutions and stronger relationships.Lifelong Learning Matters: The Fleet Success Book Club has shown how peer discussions can deepen understanding and foster practical leadership skills.Donāt miss out on the chance to elevate your fleet management skills. Request your free copy of the Fleet Success Playbook at FleetSuccessPlaybook.com and start building a safer, more efficient fleet today!
Hosts:
Josh Turley: CEO of RTA Fleet with over 20 years of experience in fleet management software and a passion for leadership and intentional culture.Facundo Tassara: Fleet Success Ambassador at RTA Fleet, bringing a rich background in government fleet management, mobility tech startups, and coaching fleet professionals.#FleetManagement #Leadership #WorkplaceCulture #FleetSuccess #ElectricVehicles #ProfessionalDevelopment #FleetIndustry #StakeholderSatisfaction #FleetManagers #ContinuousLearning
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Discover how the right metrics can transform your fleet operation by reducing costly road calls, improving efficiency, and saving money. The co-hosts break down the specific data points you should be tracking to drive success, avoid common pitfalls, and make smarter operational decisions.
Whether youāre a seasoned fleet manager or new to the industry, this episode offers actionable insights you canāt afford to miss.
Want to take your fleetās performance to the next level? Explore Fleet360 by RTA, the all-in-one platform designed to give you full visibility into your operations. From tracking the right KPIs to optimizing workflows, Fleet360 empowers you to make data-driven decisions that save time and money.
Listen now and learn how to unlock your fleetās potential with the power of dataāand see how Fleet360 can be your ultimate tool for success.
Check out Fleet360 here: www.rtafleet.com
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š Key Highlights:
Reflecting on the EV burnout and infrastructure challenges faced by fleet managers.Addressing technician retention, recruitment, and leadership growth in the fleet industry.The role of AI in fleet operations and why early adoption is key to staying ahead.Predictions for 2025, including breakthroughs in nuclear energy and clarity on fleet data ownership.The importance of continuous learning to adapt and thrive in a rapidly evolving industry.š” Learn More:
Fleet Success Playbook for actionable strategies and tips.Fleet 360 Software to optimize your fleet operations.Connect with us to evaluate your fleet: Fleet Consulting.š Donāt forget to like, share, and subscribe for more actionable insights to help your fleet succeed. Leave a comment with your 2025 predictions or favorite fleet moments from 2024!
#FleetManagement #EVChallenges #AIInFleet #Leadership #FleetFuture
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Highlights from the episode include:
Why leaders often avoid difficult conversations.The critical difference between hurt and harm in leadership.A five-step framework to approach hard conversations with clarity and empathy.Real-life examples of success and missteps in managing team dynamics.The importance of modeling transparency and accountability for your team.About Josh Turley
Josh Turley is the CEO of RTA Fleet Management Software and a passionate advocate for intentional leadership and organizational culture. Known for his pragmatic approach, Josh draws on years of experience in fleet management and team building to guide others toward success. He is a frequent speaker at industry events and the driving force behind initiatives like the Fleet Success Playbook.š Resources and Recommended Reading:
The Motive by Patrick LencioniRadical Candor by Kim ScottNo Rules Rules by Reed HastingsEntreLeadership by Dave Ramseyš Learn more about us:
Explore our fleet management solutions: rtafleet.comRequest a copy of the Fleet Success Playbook: fleetsuccessplaybook.comConsulting and evaluation services: fleetconsulting.comš If this episode resonated with you, donāt forget to like, share, and subscribe for more actionable leadership insights!
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