Episódios

  • In this episode of the Principle of Hospitality podcast, Leon kennedy interviews legendary chef Michael Lambie, delving into his illustrious career from his early days in North London's Camden Town to his defining roles in Melbourne's top eateries. Lambie shares captivating stories from working in renowned kitchens like Claridge's, Waterside Inn, and under iconic chefs such as Marco Pierre White. He discusses pivotal moments that shaped his approach to hospitality, like his transformative experiences at Circa and creating the groundbreaking restaurant, Lucy Liu. Now on the cusp of opening a new venture, 'JUNI,’ Lambie explores his refined vision, blending culinary excellence with a vibrant bar-focused atmosphere. This episode is a treasure trove of insights for those passionate about the dynamic world of hospitality.

    Please find our guest information here:

    Website:

    https://www.junimelbourne.com.au/

    Instagram:

    https://www.instagram.com/michael.lambie/

    https://www.instagram.com/junimelbourne/

    Please find us here at POH:

    Website: https://principleofhospitality.com/

    Instagram: https://www.instagram.com/principle_of_hospitality/

  • In this episode of Principle of Hospitality, Renee Buckingham chats with Guillaume Zika, Executive Chef at Burleigh Pavilion, about his remarkable 20-year culinary journey. Trained in France, Guillaume honed his craft in some of the world’s most renowned Michelin-starred kitchens across Paris, London, and New York, including Le Bernardin and Per Se.

    He shares candid insights into the high-pressure world of Michelin dining, the challenges of building a career in Paris, and the rewarding experiences that brought him to Australia’s Cottage Point Inn and eventually Burleigh Pavilion.

    Guillaume also introduces Chef Notepad, a practical tool he developed to help chefs streamline recipe and cost management. Through his story, Guillaume highlights the values of passion, consistency, and staying true to one’s purpose in the ever-demanding hospitality industry.

    Please find our guest information here:

    Website:

    https://chefnotepad.com.au/

    https://burleighpavilion.com/

    Instagram:

    https://www.instagram.com/guillaume_zika/

    https://www.instagram.com/chef_notepad/

    Please find us here at POH:

    Website: https://principleofhospitality.com/

    Instagram: https://www.instagram.com/principle_of_hospitality/

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  • Leon Kennedy sits down with Mark Hannell, the chef and owner of Melbourne's latest hit, Reed House. In this episode, Mark reflects on his transformative journey in the hospitality industry, from his start in London to his defining roles at Three Blue Ducks and the challenging yet rewarding experience of opening and closing OMA. With candid discussions about mentorship, balancing personal life, and the highs and lows of being a business owner, this episode offers deep insights into the life and philosophy of a chef dedicated to his craft and community.

    Please find our guest information here:

    Website: https://www.reedhousemelbourne.com/

    Instagram: https://www.instagram.com/mark_hannell/

    https://www.instagram.com/reedhouse.melbourne/

    Please find us here at POH:

    Website: https://principleofhospitality.com/

    Instagram: https://www.instagram.com/principle_of_hospitality/

  • Renee Buckingham interviews Dan Sims, a seasoned veteran in the hospitality industry. Sims, CEO and founder of Revel Global and chair of Wine Victoria, shares his journey from starting in suburban cafes to becoming a renowned sommelier. They discuss the essence of hospitality, the integral role of wine in dining experiences, and the evolving nature of the industry. Sims emphasises the importance of storytelling, care, and community in hospitality. The conversation also explores the significance of supporting local producers and the challenges currently faced by the hospitality sector.

    Please find our guest information here:

    Website: https://revel.global/

    Instagram: https://www.instagram.com/dan_sims/

    Please find us here at POH:

    Website: https://principleofhospitality.com/

    Instagram: https://www.instagram.com/principle_of_hospitality/

  • Shannon Martinez may be an unlikely face of plant-based dining, but she’s unstoppable. With over 22 years in Melbourne kitchens, she's transforming the way the world sees plant-based food. As the owner of Smith + Daughters and Smith + Deli, two of Australia’s most influential plant-based businesses, Shannon’s impact is undeniable. Not to mention, she’s also the author of three best-selling cookbooks, with her fourth, Vegan Italian Food, now available for pre-order!

    Join host Renee as she delves into Shannon's fascinating career, her creative process as an author and chef and the highs and lows of being at the forefront of the vegan industry. Experience the passion and determination that fuels her mission to make amazing plant-based food accessible to all.

    Please find our guest information here:

    Website: https://www.smithanddaughters.com/

    Instagram: https://www.instagram.com/shannon_martinez/

    Please find us here at POH:

    Website: https://principleofhospitality.com/

    Instagram: https://www.instagram.com/principle_of_hospitality/

  • In this episode, host Renee interviews Aaron Trotman, founder of NON, a non-alcoholic beverage brand from Sydney.

    They discuss Aaron's journey in creating high-quality non-alcoholic drinks inspired by food pairing experiences in London. Trotman shares insights on building a brand, the importance of collaboration for growth and the challenges faced in scaling internationally.

    He highlights NON's commitment to producing premium drinks and its increasing presence in global high-end restaurants, emphasising the importance of offering appealing non-alcoholic options in hospitality venues.

    Please find our guest information here:

    Website: https://www.non.world/

    Instagram: https://www.instagram.com/non.world/

    Please find us here at POH:

    Website: https://principleofhospitality.com/

    Instagram: https://www.instagram.com/principle_of_hospitality/

  • Benjamin Cooper - a culinary mastermind, respected chef, king of the Chin Chin kitchen AND cookbook author, joins Host, Renee on our latest POH episode!

    He uncovers how personal challenges and kitchen discoveries shaped his career, offering a deep dive into the emotional and sensory triggers that make food truly unforgettable.

    Touching on the importance of sharing knowledge, staying curious and the evolving influence of social media in today’s culinary world.

    Please find our guest information here:

    Website: https://www.chinchin.melbourne/

    Instagram: https://www.instagram.com/chinchin

    Please find us here at POH:

    Website: https://principleofhospitality.com/

    Instagram: https://www.instagram.com/principle_of_hospitality/

  • Chef Caitlin Koether is an expert in food preservation and fermentation with over a decade of global experience at renowned spots like Bar Tartine in San Fransisco and Relae in Copenhagen.

    Caitlin shares practical tips on preservation techniques, sustainability, flavour innovation, and personal insights into mentorship and creativity in the culinary world. Based in Melbourne, she continues to captivate through collaborations and pop-ups, focusing on the connection between preservation, science, and flavour, while prioritising hyperlocality and waste management.

    Tune in for a blend of culinary wisdom and creativity!

    Please find our guest information here:

    Website:

    Instagram:

    Please find us here at POH:

    Website: https://principleofhospitality.com/

    Instagram: https://www.instagram.com/principle_of_hospitality/

  • Host Leon Kennedy engages with Melbourne's renowned Loren Daniels.

    Loren of Roller Door Projects, reveals practical techniques for marketing, PR strategy and customer retention in the hospitality industry.

    Discover the significance of PR strategies, internal readiness and storytelling to elevate hospitality and marketing efforts. This episode offers valuable insights to thrive in the competitive Melbourne and Australian food scene.

    Please find our guest information here:

    Website: https://www.rollerdoorprojects.com/

    Please find us here at POH:

    Website: https://principleofhospitality.com/

    Instagram: https://www.instagram.com/principle_of_hospitality/

  • In this episode, we uncover tackling imposter syndrome and business pressures with Florian Ribul, chef and co-owner of Vex Dining.

    The conversation highlights the importance of community, authenticity, and dedication in the culinary world, all deeply influenced by Florian’s family traditions and hands-on experiences.

    We explore the significance of creating a localised dining experience, building a brand gradually, and standing out in a competitive market, all while balancing personal and professional life.

    This episode is packed with insights on maintaining passion, creativity and resilience all while fostering team independence within the hospitality industry.

    Please find our guest information here:

    Website: https://www.vexdining.com/

    Instagram: https://www.instagram.com/we_are_vex/

    Please find us here at POH:

    Website: https://principleofhospitality.com/

    Instagram: https://www.instagram.com/principle_of_hospitality/

  • Ep 279 – Maximising Your Business Payments: A Conversation with David Walsh of pay.com.au

    David Walsh, Head of Digital, CX & Marketing at pay.com.au, shares his unique journey from a chemistry degree to digital marketing, showcasing his expertise in data-driven strategies and AI.

    In this episode, we explore the benefits of business rewards systems and pay.com.au's transformative impact on payments. Learn how David leverages AI for business insights, optimises customer acquisition, and maintains high standards in design and user experience.

    Discover the importance of flexible rewards programs and cutting-edge marketing strategies in driving business growth.

    Please find our guest information here:

    Website: https://pay.com.au/

    LinkedIn: https://www.linkedin.com/in/davejameswalsh/

    Please find us here at POH:

    Website: https://principleofhospitality.com/

    Instagram: https://www.instagram.com/principle_of_hospitality/

  • In this episode, we explore the essential role of purpose in building successful hospitality brands with Michael Bascetta, Co-Founder & Creative Director of Grada Coffee, Home Grown & Stella Coffee.

    Michael tackles topics such as effective project management, strategic mentor relationships, and the significance of branding and proactive planning.

    We discuss the importance of community in hospitality, illustrated by Michael's career experiences and successful venue openings.

    The conversation dives into fostering winning environments and handling tough discussions, as well as offering practical advice on opening and managing venues, including project management, marketing, and structured meetings.

    Please find our guest information here:

    Website: https://www.grada.coffee/

    Instagram: https://www.instagram.com/michael.grada/

    Please find us here at POH:

    Website: https://principleofhospitality.com/

    Instagram: https://www.instagram.com/principle_of_hospitality/

  • Ep 277 - Mastering the Art of Culinary Precision: Aleksis Kalnins' Journey from Elite Kitchens to MOLLI.

    Welcome to the Principle of Hospitality Podcast where we dive deeply into culinary arts with some of the most fascinating personalities. Join your host, Leon Kennedy, as he sits down with the elite operators of the culinary world.

    This week, we explore all things 'cooking' and 'high-pressure kitchens' with Aleksis Kalnins, a distinguished chef with a rich history in high-pressure kitchens who began his culinary journey in London at 18. He shares his experiences from working in prestigious restaurants, discussing the challenges and pivotal moments that shaped his career. He delves into his methodological, almost scientific approach to cooking, influenced by high-efficiency kitchen environments in Europe. 

    In this podcast, we discuss: 

    - Aleksis's creative processes

    - His journey through renowned kitchens like Dinner by Heston and Matilda

    - Innovative chef techniques

    - Plans for his new restaurant, MOLLI 

    Please find our guest information here:

    Website: https://www.molliabbotsford.com.au/

    Instagram: https://www.instagram.com/molli.abbotsford/

    Please find us here at POH:

    Website: https://principleofhospitality.com/

    Instagram: https://www.instagram.com/principle_of_hospitality/

    Mentioned in this episode:

    Loaded

    Now, if you feel like you can never get on top of your back-of-house ops, you’ll want to hear about our sponsor for this season - Loaded. Loaded's hospitality management software has changed the game for hospitality performance in New Zealand, and they’ve just arrived in Australia to help you do the same. Their everything-in-one-place platform helps you master your reporting and inventory, simplify your recipe and menu management, reduce your cogs, and becomes an epic central hub that immediately puts you in control. We've seen Loaded’s impact first-hand, and if you’re running a bar, Pub, restaurant or cafe you need to reach out to the team. Check them out at loadedhub.com

    Loaded

    Now, if you feel like you can never get on top of your back-of-house ops, you’ll want to hear about our sponsor for this season - Loaded. Loaded's hospitality management software has changed the game for hospitality performance in New Zealand, and they’ve just arrived in Australia to help you do the same. Their everything-in-one-place platform helps you master your reporting and inventory, simplify your recipe and menu management, reduce your cogs, and becomes an epic central hub that immediately puts you in control. We've seen Loaded’s impact first-hand, and if you’re running a bar, Pub, restaurant or cafe you need to reach out to the team. Check them out at loadedhub.com

  • Ep 276 - From Pandemic to Pastry Powerhouse: The Tarts Anon Tale With Gareth Whitton from Tarts Anon 

    In this series we are re-releasing some of our most loved, talked about and interesting conversations.  We hope you enjoy this episode.

    Welcome to the Principle of Hospitality Podcast where we dive deeply into culinary arts with some of the most fascinating personalities. Join your host, Leon Kennedy, as he sits down with the elite operators of the culinary world. 

    In today's episode, we have a special guest who embodies the essence of a high-performance chef. If there were a West Point equivalent for chefs, he would be a two-time graduate. A pastry maestro who turns fine dining into art in tart shells, we are delighted to have Gareth Whitton, the founder of Tarts Anon. 

    Tarts Anon was born out of a lockdown and rapidly gained a cult following for its amazing tarts. While many are familiar with the story of Tarts Anon, the intriguing personal journey of Gareth remains a tale that has yet to be told. Today, we're excited to not only delve into the inception of Taron but also explore Gareth's unique story.

    In this podcast Leon discusses… 

    -Kitchen Culture Shock - Hear about Gareth's first plunge into a high-pressure kitchen environment with its unique fashion and culture. A story that promises unexpected turns and an intense experience that will make you rethink your comfy shoes. 

    -Pushing Boundaries - Learn about how Gareth relentlessly chased challenging situations, all in an attempt to absorb as much knowledge as he could. A tale of not just skill, but a test of endurance and ambition. 

    -More Than a Glittering CV - Uncover the truth behind Gareth's illustrious resume. Hear about his motivation which wasn't about achieving a stellar CV but gaining invaluable culinary experience. A perspective that challenges the traditional notions of success. 

    Please find our guest information here:

    Website: https://www.tartsanon.com.au/

    Instagram: https://www.instagram.com/tarts_anon/

    Please find us here at POH:

    Website: https://principleofhospitality.com/

    Instagram: https://www.instagram.com/principle_of_hospitality/

    Mentioned in this episode:

    Principle Design Sustainable Packaging

    You never know what’s around the corner when it comes to compliance in the hospitality industry. Luckily Principle Design are experts in sustainable packaging and can advise your cafe, restaurant or venue on the right choices without compromising on branding. You don’t have to sacrifice design that sells for packaging that fills the land. Speak to the Principle Design team today to learn about the great packaging options available for your Food & Beverage business.Principle Design Website - https://principledesign.com.au/

    Pay.com.au

    Are you a business owner bogged down by cumbersome payment processes earning you no reward points, well Pay.com.au has got you covered. With their platform, you can process payments faster, easier, and with better rewards than ever before — earning points with every business payment. Whether you’re paying invoices, employees, your BAS statements or simply looking to manage your business expenses more efficiently, Pay.com.au is your go-to platform. Turn your reward points into business-class flights or gift cards to incentivize and retain your staff.

  • Ep 275 -Innovative Hospitality Design and Branding: Trends, Marketing, and Practical Advice for Businesses with Jes Egan from Principle Design 

    In this series we are re-releasing some of our most loved, talked about and interesting conversations.  We hope you enjoy this episode.

    This week we are excited to have Jes Egan the General Manager of Principle Design, a hospitality design and branding agency. Principle Design has a wealth of experience in the industry, with a focus on creating innovative and memorable experiences for guests through design and branding. 

    In this podcast we discuss: 

    -How Jes started out in the design industry. 

    -What role marketing plays in hospitality design, and how Principle Design ensure that designs align with your clients' branding and marketing goals. 

    -How has Principle Design adapted to constant changes in the industry, and some of the new design trends they are seeing emerge in the industry. 

    -The advice Jes has for businesses looking to update their branding and design, and some practical steps they can take to get started. 

    Please find our guest information here:

    Website: https://principledesign.com.au/

    Instagram: https://www.instagram.com/principledesign/

    Please find us here at POH:

    Website: https://principleofhospitality.com/

    Instagram: https://www.instagram.com/principle_of_hospitality/

    Mentioned in this episode:

    Principle Design Sustainable Packaging

    You never know what’s around the corner when it comes to compliance in the hospitality industry. Luckily Principle Design are experts in sustainable packaging and can advise your cafe, restaurant or venue on the right choices without compromising on branding. You don’t have to sacrifice design that sells for packaging that fills the land. Speak to the Principle Design team today to learn about the great packaging options available for your Food & Beverage business.Principle Design Website - https://principledesign.com.au/

    Principle Design Sustainable Packaging

    You never know what’s around the corner when it comes to compliance in the hospitality industry. Luckily Principle Design are experts in sustainable packaging and can advise your cafe, restaurant or venue on the right choices without compromising on branding. You don’t have to sacrifice design that sells for packaging that fills the land. Speak to the Principle Design team today to learn about the great packaging options available for your Food & Beverage business.Principle Design Website - https://principledesign.com.au/

  • Ep 274 - The importance of storytelling in the design of your hospitality venue with Eid Goh the Director of Architects EAT

    In this series, we are re-releasing some of our most loved, talked about and interesting conversations.  We hope you enjoy this episode.

    Architects EAT believes in ‘finding new solutions to the everyday’, and is run by a talented team of passionate, considerate and detail-oriented architects and interior designers

    They believe that great design is for the long haul, not just a fad, and aim to tirelessly find new and creative ways to push design boundaries.  So I feel very fortunate to speak with the director of Architects EAT, Eid Goh in this week's podcast.

    During this podcast, we discuss:

    -The communication between a designer and client in the process.

    -The importance of storytelling in a space.

    -How pop-ups are treated as an experiment in design.

    -How can venues re-use items from an old fitout when they open a new venue, rather than just starting from scratch.

    -The blend of technology and great design in spaces.

    Please find our guest information here:

    Website: https://eatas.com.au/

    Instagram: https://www.instagram.com/architectseat/

    Please find us here at POH:

    Website: https://principleofhospitality.com/

    Instagram: https://www.instagram.com/principle_of_hospitality/

    Mentioned in this episode:

    Loaded

    Now, if you feel like you can never get on top of your back-of-house ops, you’ll want to hear about our sponsor for this season - Loaded. Loaded's hospitality management software has changed the game for hospitality performance in New Zealand, and they’ve just arrived in Australia to help you do the same. Their everything-in-one-place platform helps you master your reporting and inventory, simplify your recipe and menu management, reduce your cogs, and becomes an epic central hub that immediately puts you in control. We've seen Loaded’s impact first-hand, and if you’re running a bar, Pub, restaurant or cafe you need to reach out to the team. Check them out at loadedhub.com

    Loaded

    Now, if you feel like you can never get on top of your back-of-house ops, you’ll want to hear about our sponsor for this season - Loaded. Loaded's hospitality management software has changed the game for hospitality performance in New Zealand, and they’ve just arrived in Australia to help you do the same. Their everything-in-one-place platform helps you master your reporting and inventory, simplify your recipe and menu management, reduce your cogs, and becomes an epic central hub that immediately puts you in control. We've seen Loaded’s impact first-hand, and if you’re running a bar, Pub, restaurant or cafe you need to reach out to the team. Check them out at loadedhub.com

  • Ep 273 - Coffee Meets Cocktails: Brewing Innovation with Tim Varney & Darren Leaney from Worksmith and the launch of Grada 

    In today's episode, we're broadcasting straight from the heart of the action at the Worksmith recording studio. Joining us are Tim Varney and Darren Leaney, the innovative minds behind Worksmith. These two have been instrumental in transforming the beverage landscape, from crafting unique cocktails to launching the exciting new Grada range. We're set for a fascinating discussion on their journey, creative processes, and the future of beverages. Tim, Darren, it's a pleasure to have you both here!

    🎙 Key Takeaways:

    -Worksmith Origins: Tim and Darren each take us through their unique paths that led them to Worksmith, sharing insights from their diverse experiences.

    -Grada Unveiled: The duo dives into the development process behind Grada, revealing the creativity and strategy involved in its creation.

    -Espresso Martini Evolution: Tim discusses the challenges and strategies for standing out in the competitive Espresso Martini market, focusing on design and marketing.

    -Creative Collaboration: We explore how Tim and Darren keep their work environment both fun and productive, fostering creativity at Worksmith.

    Please find our guest information here:

    Website: https://www.grada.coffee/

    Instagram: https://www.instagram.com/grada.coffee/

    Please find us here at POH:

    Website: https://principleofhospitality.com/

    Instagram: https://www.instagram.com/principle_of_hospitality/

    Mentioned in this episode:

    42 Days Free Discovery Session

    42 Days Ethos is to build solutions for hospitality businesses to retain and develop their team. We believe that the first 42 days, the first 6 weeks, of someone's employment in any industry, but especially the world of hospitality which is so competitive, fast-paced and intense. We have an opportunity to reshape that narrative. Our team has extensive experience in the hospitality industry, so we know what it takes to keep your team happy and engaged. We'll work with you every step of the way to create a plan that works best for your business.

    42 Days

    Principle Design Sustainable Packaging

    You never know what’s around the corner when it comes to compliance in the hospitality industry. Luckily Principle Design are experts in sustainable packaging and can advise your cafe, restaurant or venue on the right choices without compromising on branding. You don’t have to sacrifice design that sells for packaging that fills the land. Speak to the Principle Design team today to learn about the great packaging options available for your Food & Beverage business.Principle Design Website - https://principledesign.com.au/

  • Ep 272 - Resilience and Growth: The Evolution of Saul's with Co-Founders Leor, Elliot, and Kaisey

    In this episode, we're diving into the story of Saul's, a sandwich brand that's become a staple in Melbourne's culinary scene. Joining us are the co-founders Leor and Elliot, along with Kaisey, who has been leading the brand as CEO for the past year. Saul's journey is one of resilience, growth, and community connection. This year has been pivotal for them, with significant strides in strengthening and expanding the brand. It's great to have Leor, Elliot, and Kaisey here to share their insights and experiences.

    🎙 Key Takeaways:

    -Saul's Inception: Leor and Elliot revisit the origins of Saul's, while Kaisey discusses what drew him to lead the brand.

    -Leadership Evolution: Leor explains the decision-making process behind bringing on a CEO to steer Saul's forward.

    -Expansion Vision: Elliot shares his aspirations for Saul's growth and how the brand's core values are being preserved during this phase.

    -Fresh Perspectives: Kaisey reflects on the unique culture at Saul's and what sets the brand apart under his leadership.

    -Lessons in Resilience: The team discusses the challenges faced by Saul's and the collective wisdom gained, offering inspiration for others in the hospitality sector.

    Please find our guest information here:

    Website: https://www.sauls.com.au/

    Instagram: https://www.instagram.com/saulssandwiches/

    Please find us here at POH:

    Website: https://principleofhospitality.com/

    Instagram: https://www.instagram.com/principle_of_hospitality/

    Mentioned in this episode:

    Principle Design Sustainable Packaging

    You never know what’s around the corner when it comes to compliance in the hospitality industry. Luckily Principle Design are experts in sustainable packaging and can advise your cafe, restaurant or venue on the right choices without compromising on branding. You don’t have to sacrifice design that sells for packaging that fills the land. Speak to the Principle Design team today to learn about the great packaging options available for your Food & Beverage business.Principle Design Website - https://principledesign.com.au/

    42 Days Free Discovery Session

    42 Days Ethos is to build solutions for hospitality businesses to retain and develop their team. We believe that the first 42 days, the first 6 weeks, of someone's employment in any industry, but especially the world of hospitality which is so competitive, fast-paced and intense. We have an opportunity to reshape that narrative. Our team has extensive experience in the hospitality industry, so we know what it takes to keep your team happy and engaged. We'll work with you every step of the way to create a plan that works best for your business.

    42 Days

  • Ep 271 - Sustainable Solutions for Hospitality: Tom Naughtin on Waste Ninja's Waste Warriors

    In this week's episode, we chat with Tom Naughtin, the General Manager of Waste Ninja. This company is pioneering waste management solutions, specifically targeted for the hospitality industry, aiming to make businesses both more efficient and environmentally friendly.

    🎙 Key Takeaways:

    -Unique Solutions: Tom gives us an inside look into how Waste Ninja’s services are designed to revolutionise waste management in the hospitality sector.

    -Common Hurdles: What are the typical challenges that establishments in hospitality face when it comes to waste management? Tom has got the low-down.

    -Sustainability: With the growing focus on eco-consciousness, Tom talks about how the hospitality industry is responding and how Waste Ninja is helping businesses reach their sustainability goals.

    -Data and Performance: Effective waste management isn't just about tossing things in a bin. Tom explains how they use data analysis and pattern identification to optimise waste management.

    Please find our guest information here:

    Website: https://wasteninja.com.au/

    Important Link: https://wasteninja.com.au/customers/propserv/

    Please find us here at POH:

    Website: https://principleofhospitality.com/

    Instagram: https://www.instagram.com/principle_of_hospitality/

    Mentioned in this episode:

    Pay.com.au

    Are you a business owner bogged down by cumbersome payment processes earning you no reward points, well Pay.com.au has got you covered. With their platform, you can process payments faster, easier, and with better rewards than ever before — earning points with every business payment. Whether you’re paying invoices, employees, your BAS statements or simply looking to manage your business expenses more efficiently, Pay.com.au is your go-to platform. Turn your reward points into business-class flights or gift cards to incentivize and retain your staff.Check them out today at Pay.com.au and take your payment game to the next level.’

    Pay.com.au

    Are you a business owner bogged down by cumbersome payment processes earning you no reward points, well Pay.com.au has got you covered. With their platform, you can process payments faster, easier, and with better rewards than ever before — earning points with every business payment. Whether you’re paying invoices, employees, your BAS statements or simply looking to manage your business expenses more efficiently, Pay.com.au is your go-to platform. Turn your reward points into business-class flights or gift cards to incentivize and retain your staff.Check them out today at Pay.com.au and take your payment game to the next level.’

  • Ep 270 - Reinventing the Deli: Fresh Growth & Four-Day Weeks with Hector's with CEO Adam Brownell

    This week, we're excited to welcome Adam Brownell, CEO of Hector's Deli, to the show. Adam's impressive background in Food and Beverage Management has taken him around the world, and now he's steering the ship at Hector's Deli in Melbourne. Known for its standout sandwiches, Hector's is not just about great food; it's about innovative workplace practices too. We're particularly keen to chew over their recent shift to a 4-day work week and what that means for the industry.

    🎙 Key Takeaways:

    Global Flavors, Local Success: Adam discusses how international experience has influenced Hector's ethos and the lessons that have been pivotal in his leadership.Hector's Recipe for Success: Adam reveals what makes Hector's Deli a cut above the rest in Melbourne's bustling food scene.Work-Life Rebalance: We explore the groundbreaking 4-day work week initiative at Hector's and its anticipated effects on staff welfare and business dynamics.Growth Meets Well-being: Adam shares his insights on fostering a healthy balance between business expansion and employee well-being.Visionary Bites: Adam gives us a taste of his aspirations for Hector's Deli's future, including potential new offerings and expansion plans.

    Please find our guest information here:

    Website: https://www.hectorsdeli.com.au/

    Instagram: https://www.hectorsdeli.com.au/

    Please find us here at POH:

    Website: https://principleofhospitality.com/

    Instagram: https://www.instagram.com/principle_of_hospitality/