Episódios
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Colleen DeCourcy is the Chief Creative Officer at Snap, having previously spent over a decade at Wieden+Kennedy as co-president and Chief Creative Officer, working on some of the largest brand accounts in the world. In this episode we talk about Colleen's time at W+K, some of her favourite quotes from Dan Wieden and how she's now tackling brand at Snapchat.
Timestamps
00:00 - Intro
01:22 - Colleen DeCourcy background
03:30 - Winning creative leader of the decade
06:30 - Colleen’s tenure at Wieden+Kennedy
13:50 - The TIME Interview
18:39 - From retirement to joining Snapchat
21:56 - The challenges of Snapchat
26:49 - Creating happiness in social media
30:02 - The 3D Chess of Being CCO and CMO at Snapchat
36:12 - What’s it like working for Evan Spiegel
39:07 - Advice to young marketers from Colleen DeCourcy -
Scott Galloway is Professor of Marketing at NYU Stern School of Business and host of the Prof G and Pivot podcasts. In this episode Prof G lives up to the billing as the most uncensored guest on the podcast ever. We cover lots of ground, including his secret to success with Prof G media, what the #1 skill for all marketers should be, why brand is dead and how to build wealth. We recorded this episode as Scott releases his new book The Algebra of Wealth: A Simple Formula For Success, buy on Amazon UK, or US.
Links
Jon's LinkedInJon's TwitterWatch the Uncensored CMO on YouTubeTimestamps
00:00:00 - Intro00:00:57 - 25 year overnight success00:01:28 - Scott’s biggest failures00:07:38 - How Scott scaled himself00:13:24 - Daniel Kahneman’s impact on Scott00:20:26 - How social media has a negative impact on the world00:28:45 - Scott Galloway on being late00:31:14 - The most important skill for a marketer00:33:32 - The Era of Brand is Dead00:40:19 - Scott’s new book opening Aurelius quote00:42:53 - The power of compound interest00:43:53 - Scott’s advice to young people00:48:33 - Growing your network grows wealth00:56:33 - What does the agency of the future look like?01:03:33 - How to get social media right01:04:50 - Why big firms should stop certification based hiring -
Today we're talking about more Boom! and less bust with Scott Morrison, the inspirational, energizing coach that teaches marketing teams how to be more successful, how to turn around business, how to win pitches and more.
Timestamps
00:00 - Intro
00:47 - Where did the name Boom come from
01:31 - Scott’s background at Saatchi&Saatchi
04:57 - What is Nike’s secret sauce
09:48 - Scott’s career failures
13:27 - Working on the Diesel brand
17:37 - How to go from bust to Boom!
40:11 - How to pitch to CMOs -
Today we're talking about what makes a great CMO. One of the CMOs that I've admired throughout his career is Craig Inglis, who famously was a CMO for John Lewis for many years, making those ads that you saw at Christmas and really defining the genre of Christmas advertising.
Timestamps
00:00:00 - Intro00:00:50 - Craig’s marketing background00:02:25 - Craig’s biggest marketing failures00:09:34 - How to have a long tenure as a CMO00:13:24 - How to be a great CMO00:23:53 - Guessing the most emotional John Lewis ads00:28:50 - How to move from rational to emotional strategy in retail00:31:17 - How to sell in creative ideas to rational CEOs and CFOs00:36:00 - The business impact of Monty the Penguin for John Lewis00:38:50 - How John Lewis ads does long and short00:41:00 - Focusing on customer experience00:51:48 - From large consumer brands to B2B00:55:11 - Being the chair of the Marketing Society01:00:34 - Working for The Entertainer -
One of my favourite campaigns of all time is "Should've Gone to Specsavers" an idea that has completely transformed the Specsavers business. I speak to their CMO, Peter Wright and the MD of their in house creative team, Nicola Wardell, about how they've taken the idea and produced some of the best advertising on the System1 database.
Watch the episode on YouTube.
Timestamps:
00:00 - Intro00:59 - How Peter and Nicola ended up on Guernsey03:02 - The Specsavers story04:37 - The secret to Specsavers’ success09:04 - Family owned vs corporate business10:38 - How the “should’ve gone to Specsavers” line was created14:17 - The world’s longest running straplines16:17 - The serious case for humour - Tower Block ad20:18 - Specsavers Vet Ad21:14 - A cross channel idea24:29 - Why Specsavers do all creative in house25:52 - How to attract talent to Guernsey29:23 - Being the client and the agency33:56 - Advice for creating an in-house team34:37 - Wear in vs wear out at Specsavers43:08 - Creating the culture at Specsavers50:14 - Launching the audiology business53:38 - How technology will shape the future of the business56:07 - Peter and Nicola’s proudest work -
How does someone create advertising for a brand that is over 150 years old? That is exactly what Stephen O'Kelly has been tasked with as Global Brand Director at Guinness, one of the most iconic brands in the world. Recorded from the Connoisseur bar at the Guinness Storehouse in Dublin, this episode of Uncensored CMO is special. Not just because of how much history is involved in the brand, but the fact that Stephen is a fourth generation employee, carrying on the legacy of his family.
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Vikki Ross is a copywriting expert. Having worked for some major brand in the past two decades, she knows a thing or two about branding and tone of voice. This episode is a copywriting masterclass. We start by delving into the principles of great copy, before looking at it in action with our very own Copy Safari (where we go out into the world to find real ads), and then round off by asking the big question; is AI going to replace copywriters?
Links
Eats, Shoots and Leaves bookElements of F*cking Style bookBland BookVikki's TwitterVikki's LinkedInTimestamps
00:00:00 - Intro00:00:59 - How Vicki got into copywriting00:03:53 - Advice for people wanting to get into copywriting00:07:34 - Why are car ads so bad?00:09:39 - Is copywriting intimidating?00:11:26 - Why copywriters need a good brief00:14:50 - When copy goes wrong00:18:17 - The principles of great copy00:23:03 - This sentence has five words00:25:49 - Power of a six word story00:26:47 - #CopySafari00:30:13 - Prime - It’s Right Here00:31:58 - Nurofen and Nuromol00:35:28 - Why marketers should work with lawyers00:38:39 - Uber Eats - Just a tap away00:41:19 - Subway - Saver Subs00:43:00 - Lebara Mobile - Blady Blah00:44:27 - Sacla - Spaghetti You Won’t Forgetti00:45:56 - Monday.com - Meet your power suite00:47:32 - TFL - See it, say it, sorted00:49:42 - Greatest copywriting examples of of recent times00:52:00 - Vikki’s favourite campaigns she’s worked on00:55:05 - Will AI take copywriter’s jobs?01:03:28 - Advice for clients on copy -
We're doing things a little bit differently this week. I've just recorded a webinar with Mark Ritson on advertising effectiveness with a very special guest, the VP for global marketing, Gui Ferreira from Mondelez. They are responsible for some of the epic Cadbury work that has scored right at the top of the System1 charts. We discussed what makes their advertising so good, what are the principles of advertising effectiveness and what can we learn?
Watch the ads referenced in this podcast:
Cadbury GarageOreo TwistTimestamps:
00:00 Intro03:23 Why creativity matters04:31 Investing in creativity08:00 Being forced into short term tactics10:46 How to write a better brief14:45 Distinctive assets (Oreo Ad)20:10 Cadbury Garage Ad22:07 Orlando Chart23:21 Cadbury Generosity27:24 How Cadbury approaches creative development29:22 Data vs creative judgement32:53 How to measure creative40:15 Q&A -
Today I'm joined by Mike Cessario, the founder and CEO of Liquid Death, a water brand worth $1.4b. With the use of creative brand marketing and punk aesthetic, Mike was able to break into the biggest beverage category in the US and disrupt market dominated by huge brands such as Coke and Pepsi. This is a truly inspirational story on how you can defy the odds, break convention, disrupt a category and do it all on a shoestring budget. If you're a challenger brand, this is a must listen.
Timestamps
00:00:00 - Intro
00:01:10 - Mike’s background
00:06:24 - Mike’s brandy startup
00:10:33 - Navigating regulation
00:12:46 - The benefits of being an outsider distrupting an industry
00:14:57 - Coming up with the idea for Liquid Death
00:19:30 - How to create an innovative brand
00:23:48 - Selling the Liquid Death concept
00:27:08 - Raising money for Liquid Death
00:29:50 - Launching on Amazon
00:30:52 - Generating demand in the early days
00:31:46 - Figuring out distribution networks for the drinks industry
00:35:45 - Why limited budgets helped Liquid Death grow
00:44:11 - Why D2C was pivotal for Liquid Death
00:46:12 - Liquid Death’s unique Super Bowl campaign
00:49:54 - The power of the Liquid Death merch
00:53:00 - Innovation for the future of Liquid Death
00:54:15 - Scaling and exit
00:56:02 - Having famous investors
00:57:29 - Maintaining the challenger spirit
01:01:58 - Mike’s advice to aspiring founders -
As Chief Marketing Officer, Michelle Taite leads Intuit Mailchimp’s Marketing teams and is responsible for the business’ end-to-end brand, acquisition, performance, product, and lifecycle marketing activities globally in addition to Mailchimp's in-house creative agency Wink. Joining just after Mailchimp's $12b acquisition, Michelle had the task of integrating their marketing into the wider Intuit team.
Intro
00:00 - Intro
00:48 - Starting out desigining sneakers
02:39 - From New Balance to Unilever
04:13 - Doing purpose work for Dove
05:15 - Michelle’s favourite work at Unilever
06:27 - From CPG to SaaS
09:29 - What is Mailchimp and why is it successful
11:06 - Staying close to the customer
13:26 - How to market to marketers
14:54 - Email is not dead
16:15 - Integrating an acquired company
20:40 - Performance vs brand marketing
25:16 - How AI will enhance creativity
29:20 - Mailchimp's distinctive assets
33:21 - How marketing influences the product
35:56 - How to market to marketers
38:35 - Obsessing about the 95% not in market
40:45 - Top CMO advice from Michelle -
Jo Shoesmith is the Global Chief Creative Officer at Amazon. She leads lead brand creative, design, production, social, and brand identity functions, as well as agency partnerships, in the largest fixed marketing portfolio investment at Amazon.
00:00 - Intro
01:04 - From rural Australia to Los Angeles
01:58 - From agency to client side
04:44 - That famous Jeff Bezos marketing quote
05:50 - What does the Chief Creative Officer at Amazon do
07:41 - Creating emotional, brand building advertising
09:22 - Using the brand distintive assets
10:33 - Creating inclusive advertising
13:05 - Advice for writing a really good brief
14:43 - Tenets to inform great creative
15:45 - Benefits of having in house creative (and working with agencies)
17:42 - Managing global creative teams
19:36 - What’s it like making a Super Bowl ad
22:42 - Innovation within Amazon
24:12 - Making things happen in a huge business
25:13 - Simplifying complex creative ideas
28:23 - Work Jo is most proud of
31:39 - How Amazon are using AI
33:44 - Advice to a young Jo -
Today I'm speaking with Whyte and Mackay Marketing Director Janice McIntosh and Mr President (their agency) CCO Jon Gledstone about the launch of their new campaign for The Woodsman brand. The "Well Earned" campaign score a whopping 4.8 stars on the System1 test and saw the launch of a brand character, Barry the Beaver, in a move that defies convention in the traditional Whisky category. From internal battles to hurdles presented by the regulators, both Whyte and Mackay and Mr President had to overcome some barriers to bring this campaign to life.
Timestamps
00:00 - Intro
01:01 - Inventing The Woodsman
01:42 - Creating a brand dominated by big players
04:00 - Standing out in a product dominated category
05:46 - Balancing demand and supply
06:31 - Availablity of the brand
07:11 - Overcoming perception barriers
09:15 - Coming up with the “Well Earned” positioning
13:06 - How to sell in breaking convention
16:00 - How the agency helped sell the idea
18:29 - Creating a new character
20:02 - Characters vs Celebrities
21:07 - Using humour in a traditional category
23:23 - Creating a physical barry the beaver
24:18 - The importance of craft in the ad
26:07 - Staying on the right side of regulations
28:23 - A good client agency relationship
30:09 - How important is testing and data to back up creative decisions
31:53 - The importance of mental and physical availability
33:32 - The results
35:01 - What’s next for the brand? -
Bozoma Saint John is a Hall of Fame Inducted Marketing Executive, Entrepreneur and Author of her memoir, The Urgent Life. Her career has included roles as the Global CMO of Netflix, CMO of Endeavor, CBO of Uber, Head of Marketing of Apple Music & iTunes and Head of Music and Entertainment Marketing at PepsiCo.
Follow Boz
InstagramLinkedInTwitter/XHer book - This Urgent LifeFollow Jon
Jon's LinkedInJon's TwitterWatch the Uncensored CMO on YouTubeTimestamps
00:00 - Start
01:34 - Why Boz wrote such an emotional book
05:02 - The reception to the book
08:32 - Encountering Spike Lee
13:32 - Making decisions based on intuition
16:05 - Working for founder led brands
20:36 - Leading marketing at large organisations
23:55 - Managing the relationship with the CEO and CFO
28:42 - Hire Boz, Get Boz - how to have confidence in yourself
31:57 - Why you shouldn’t “play the game”
33:06 - Dawn always comes; dealing with grief
41:09 - Making the choice to change your life
45:11 - From corporate jobs to entrepreneur
48:24 - What’s next for Boz? -
Today we’re diving deep into the high-stakes world of Super Bowl advertising with a very special guest—Ricardo Marques, the VP of Marketing for Michelob ULTRA. Ricardo, a veteran with 19 years at AB Inbev and the marketing maestro behind Michelob ULTRA's growth. He is here to share his playbook on how to score big during the most anticipated advertising event on American television.
In this episode we get an exclusive look at how Michelob ULTRA prepares for the Super Bowl. Ricardo breaks down the importance of the Super Bowl as a platform, not just for audience reach but for creating conversations and excitement around the brand.
But is Super Bowl advertising really worth the investment? Ricardo weighs in on the multifaceted approach to this question, assessing the creative, the conversion, and the long game of brand relevance. Key performance indicators, the intricate balance of novelty versus authenticity, and the seismic impact of this year's Super Bowl on Michelob ULTRA's growth trajectory are all on the table.
Timestamps
00:00 - Intro00:55 - Why the Super Bowl is such a landmark event for advertisers03:07 - Ricardo’s background03:56 - The best advertisers in Super Bowl history05:05 - Michelob’s Super Bowl history06:03 - Launch before game day, or on the day?07:23 - Michelob’s Ad for 202410:04 - Is a Super Bowl ad worth $7m?11:09 - KPIs for a successful Super Bowl Ad11:48 - How involved are distributors in the process12:50 - The 2024 Michelob ULTRA Super Bowl Ad with Leo Messi16:14 - The briefing process for a Super Bowl ad17:25 - Brand positioning for a more premium beer18:39 - The core ingredients for a successful ad21:02 - The impact of celebrities in ads22:46 - Advice for people making their first big budget campaign27:26 - Selling in the campaign internally28:52 - Tying campaigns into global events31:25 - Using AI in activations33:57 - McEnroe vs McEnroe36:35 - Lap Against the Legends38:14 - Blind man commentating on NBA game41:45 - How has the brand performed from the campaigns42:38 - The secret to sustained success as a marketer47:29 - Who is Ricardo supporting for the Super Bowl? -
Today we're joined by Jessica Myers, CMO of The Very Group. Previously Jess was CMO at Metro Bank and has since made the transition to the highly competitive retail market. At Very, she has overseen the launch of a brand new fluent device; the pink flamingoes. The campaign featuring the new characters scored a whopping 5.7 stars on the System1 scoring platform, Test Your Ad, amongst the very best ads made this year.
Timestamps
00:00 - Intro
00:52 - Jess’ background
06:11 - Marketing academy fellowship
07:13 - From big brand to challenger brand
10:46 - The modern marketer
11:57 - From finance to retail
15:31 - Dealing with the challenges of joining a new business
18:03 - Nailing positioning
22:09 - Doing long term marketing in retail
23:39 - Agency selection process for Very
27:22 - Understanding your customer
31:50 - The power of testing creative
36:36 - The increasing standard of advertising
38:28 - Creating a new fluent device - The Flamingoes
43:20 - The future of the brand
46:08 - Jess’ advice to aspiring marketers -
Dave Kaufman is responsible for the marketing for one of the biggest tech bets of all time; the Metaverse. As Director of Global Marketing for VR and the Metaverse for Meta (formerly Facebook), it's fair to say Dave has a pretty sizeable task on his hands. He's no stranger to large marketing bets, having been on the marketing team for Google Glass, which ultimately failed. But sandwiched in-between working for Google and Meta, Dave worked for Obama's Whitehouse for the United States Digital Service.
In this episode we discuss if the US is behind the UK in terms of marketing thinkers, why marketing education is overlooked, why Google Glass failed and what the future holds in terms of the Metaverse.
Links
Dave's LinkedInDave's viral LinkedIn articleJon's LinkedInJon's TwitterWatch the Uncensored CMO on YouTubeTimestamps
00:00 - Intro
00:58 - Dave’s favourite episodes of Uncensored CMO
01:50 - Elon vs Mark in a fight
02:31 - US vs UK marketing
03:57 - How to not be full of sh*t in marketing
09:16 - Was Google Glass a failure?
15:50 - Launching the Meta X Rayban Sunglasses
20:28 - Explaining the metaverse
24:02 - How to quantify the success of the metaverse
26:29 - When will the metaverse become mainstream?
30:58 - Making virtual reality more familiar
32:28 - Does tech have a marketing problem?
38:20 - Working for founders
46:39 - Working at President Obama’s Whitehouse
53:35 - Working with low budgets
56:47 - Dave’s bets for 2024 -
Today I'm joined by Antonia Wade, Global CMO at PwC and Author of The B2B Buyer Journey. This episode is a true B2B masterclass. We break down the importance of brand, reputation and relationships vs what people traditionally think is important in B2B. We also break down each stage of the marketing funnel to find out how best to reach them at every point in the buyer journey.
Links
Antonia's LinkedInAntonia's BookJon's LinkedInJon's TwitterWatch the Uncensored CMO on YouTubeTimestamps
00:00:00 - Intro00:01:10 - Antonia’s background00:06:01 - How does B2B and B2C differ?00:09:25 - How to reach B2B customers00:11:52 - Building B2B relationships00:17:30 - The importance of people in B2B00:20:53 - Why brand and reputation are so important00:24:43 - Why having an online presence matters00:29:39 - Marketing from cost centre to profit centre00:34:14 - Marketing at different stages of the buyer journey00:39:54 - Why people think B2B is boring00:46:30 - Why purpose has a bigger role in B2B00:48:38 - Stage 1: Reaching Horizon Scanners00:51:41 - Stage 2: Reaching Explorers00:55:18 - Stage 3: Reaching Hunters00:57:39 - Stage 4: Capturing the Active Buyer00:59:15 - Stage 5: Marketing post-purchase01:01:18 - How will AI transform B2B marketing -
One of the most popular episodes of all time was my first with Sarah Carter and Les Binet, so I'm bringing them back to do a review of 2023. We talk about what makes Les cry and if AI is going to take over our jobs.
Links
Jon's LinkedInJon's TwitterWatch the Uncensored CMO on YouTubeTimestamps
00:00:00 - Intro00:01:05 - Les’ favourite ads of 202300:04:45 - Sarah’s favourite Christmas ads00:07:15 - Wear out00:12:30 - Why familiarity breeds contentment00:17:42 - Have we rediscovered homour in 2023?00:19:47 - The role of purpose in advertising00:29:17 - Diversity and representation00:34:53 - Kevin the carrot and characters00:41:52 - Fluent devices and consistency00:49:01 - Why do John Lewis run christmas ads every year00:50:40 - How did the first ad to ever air score?00:52:51 - The highest performing advertising categories00:55:04 - Lowest performing advertising categories01:00:12 - Outperforming your category01:03:08 - US Superbowl vs UK Christmas01:04:02 - Les and Sarah’s thoughts on AI01:14:03 - How reliable is ESOV01:15:52 - MMM Models01:19:32 - The best performing Adam and Eve ad01:21:42 - Predictions for 2024 -
Now in this episode, we're talking about one of the most competitive markets in the world - insurance comparison. Anyone who's followed this market will know just how intense it is. And how do you build a brand when you don't have a product yourself, but you're selling someone else's product? Well, it's one of those situations where marketing is all important and advertising can make all the difference to your success.
I'm catching up with Sam Day, who's been the CMO of confused.com, for the past 6 years, who successfully challenged this market and taken it from 4th to 2nd place on very limited budgets. So I want to find out from Sam the secret behind the success of the campaigns that he's run over the last few years, how he's transformed their business and what his plans are for the future.
Links
Jon's LinkedInJon's TwitterWatch the Uncensored CMO on YouTubeTimestamps
00:00 - Intro
03:53 - Sam’s advice to a young marketer
06:27 - Sam’s greatest failure
08:44 - Management and leadership advice
12:27 - The secret to an extended CMO tenure
19:41 - Getting c-suite buy in with data
22:50 - Consistency
24:26 - Marketing when you don’t have a product
26:01 - Brand vs price
28:43 - Why name the brand after the problem (confused.com)
31:24 - Branding against one of the best branded characters of all time
34:02 - Why there’s no silver bullet for success
37:02 - Spontaneous awareness - how to win an effie
39:50 - Selecting an agency
42:01 - Great examples of populous advertising
44:14 - How agencies should pitch to CMOs
49:39 - What’s next for Sam Day -
Today I'm revisiting episode 3, with Adam Morgan, founder of eatbigfish and author of Eating The Big Fish, The Pirate Inside and A Beautiful Constraint to find out what it takes to become a successful challenger. Adam shares his tips for creating a challenger brand, transforming your culture and the power of constraints to driving innovation.
Why being No.2 is betterHow he turned the anger of his project being shelved into a career-defining opportunityBeing turned down by Phil Knight and where the idea of a Challenger brand came fromThe importance of over-commitment and being obsessed with executionHow Tony’s Chocolonely have become a truly challenger brandHow to be a pirate in the navy without getting firedWhat you can learn from a catwalk show and how constraints can turn into your greatest advantageThe curse of data and how it leads us to a decline in creativityThe furtile zero and what to do with no budgetAdam shares his worst career momentWhy the meeting is never really the meeting and why the Japanese fall asleep in meetingsThe one thing Adam has never told anyone before
In this episode:Follow me:
Twitter | @uncensoredCMOLinkedInContact me:
Website | www.uncensoredcmo.comEmail – [email protected]Adam Morgan:
Twitter | @eatbigfishwww.eatbigfish.comEating The Big FishThe Pirate InsideA Beautiful Constraint - Mostrar mais
