Episódios
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In this episode of Change Leader Insights, Jessica Crow speaks with Puja Mehta, an independent consultant and leadership coach, about engaging people in the workplace and how engagement complements effective change management.
Puja Mehta provides talent management and HR solutions to firms of all sizes. Her background is rooted in process and operations improvement, people advisory services, and management consulting. She has experience across various industries, including financial services, insurance, and healthcare, and has supported the design, execution, and scaling of programs at various Fortune 500 firms.
During the conversation, Jessica and Puja discussed prioritizing people during process changes and why it’s critical for long-term success. Says Puja, “When I think about how prioritizing people and process comes together, it’s the same in that if you want people to be engaged, you have to give them a loose leash to allow them to explore different alternatives and feel like they are contributing and not just being told what to do.”
Highlights from the conversation include:
☑️ The value in reflecting on the language we use to refer to employees and why thinking about them as “people” over “resources” is critical for success
☑️ Why inclusion in process design creates engagement, buy-in, and behavioral change
☑️ Ensuring the right people are in the right roles to support organizational success
If you want to learn more about prioritizing and engaging people in the workplace to equip them for change better, be sure to tune in and hear what Puja has to say!
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In this episode of Change Leader Insights, Jessica Crow speaks with Kristen Olson, an entrepreneur, athlete, podcaster, and speaker, about the concept of “Grateful Disruption” and the power of genuine influence in the workplace, especially during times of change.
Kristen Olson is a founder, host, human, lifelong athlete, and business creative with over 25 years of experience in marketing and branding within the fitness and lifestyle industry. She is a highly-skilled, passionate, driven, and proven leader with deep success in tactical, high-end strategic partnerships, large-scale team/brand building, and creative strategy. You can find her and her guests at https://turmericandtequila.com/.
During the conversation, Jessica and Kristen discussed the future of leadership in the workplace and what will matter most for our next generation of change leaders. Says Kristen, "What's the one thing you can't replicate? Your humanness, your authenticity, and your being you. Make yourself irreplaceable, and if the only way to do that is to be authentic, that's what it is."
Highlights from the conversation include:
☑️ A dive into why authenticity will drive the success of future workplace leaders
☑️ How changes like artificial intelligence (AI) are causing shifts in the types of skills people will need in leadership roles
☑️ The idea that we need both leaders and followers at work and understanding when a leadership role might not be the best fit for you
If you want to learn more about "Grateful Disruption” and influence, be sure to tune in and hear what Kristen has to say!
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In this episode of Change Leader Insights, Jessica Crow speaks with Maria Ross, a speaker, facilitator, author, and empathy advocate, about the power of empathy in the workplace (and life).
Maria Ross believes cash flow, creativity, and compassion are not mutually exclusive. She is the founder of Red Slice and advises organizations on how to leverage empathy to engage and connect. Maria has authored multiple books and hosts The Empathy Edge podcast. Maria’s most recent book is The Empathy Dilemma: How Successful Leaders Balance Performance, People, and Personal Boundaries. A dynamic speaker, Maria has delighted audiences at leading conferences and organizations such as TEDx, The 3% Conference, The New York Times Small Business Summit, and Salesforce, and her insights have appeared in many media outlets, including MSNBC, NPR, Entrepreneur, Forbes, Newsweek, Huffington Post, and Thrive Global.
During the conversation, Jessica and Maria discussed how to work with leaders who lack self-awareness, especially when partnering with them to create change. Says Maria, “You can’t change anyone else, but what you can do is show up in the interaction. You can show up in the conversation with your empathy. It’s not your job to make others empathetic, but you can show up by asking questions, staying emotionally regulated, and sharing common ground.”
Highlights from the conversation include:
☑️ How leading through empathy can help manage resistance to change
☑️ Practical tips for showing up more empathetically in conversations with team members and colleagues
☑️ A deep dive into Maria’s five pillars of effective but empathetic leadership: self-awareness, self-care, clarity, decisiveness, and joy
If you want to learn more about empathy, leadership, and change, be sure to tune in and hear what Maria has to say!
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In this episode of Change Leader Insights, Jessica Crow speaks with Melanie Franklin, a Chartered Management Consultant, founder of the Change Capability Community, author of 10 books, and Chief Examiner for the Neuroscience for Change and Agile Change qualifications at APMG International, about neuroscience and the impact of change on the brain.
Melanie is passionate about helping people cope with change at work. She is a globally recognized thought leader in change and transformation, driving the change profession forward, encouraging practitioners to develop their skills. At the same time, she is at the forefront of building a broader capability for change for everyone affected by change at work. Melanie passionately believes that an ability to cope with high volumes of continuous change reduces stress and improves working lives.
During the conversation, Jessica and Melanie discussed how to equip people with the information they need to navigate change when their brains are working to protect them. Says Melanie, “A very simple question to ask whenever you’re trying to get people to change is: How much can you empower them? Because as soon as they are in the driving seat of their lives, you’ve gotten rid of the threat.”
Highlights from the conversation include:
☑️ Understanding why change feels threatening when the brain’s job is to protect us
☑️ An emphasis on the value of human intelligence, particularly in the world of artificial intelligence
☑️ Tips for building and connection to create psychologically safe spaces in virtual and in-person environments
If you want to learn more about neuroscience and change, be sure to tune in and hear what Melanie has to say!
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In this episode of Change Leader Insights, Jessica Crow speaks with Brynn Shader, an organizational change management advisor and speaker, about Change HR (human resources)—Brynn’s definition of a new era of HR in which teams will leverage and maximize human insights to help progress organizations forward.
Brynn has a background in strategic HR, technology, and leadership, with a 16+ year track record of helping enable organizations to thrive by catalyzing disruption into opportunity, transforming challenges into innovation, and partnering with leaders to craft change that blossoms.
During the conversation, Jessica and Brynn discussed change agility and why it’s a critical skill to build into organizations. Says Brynn, “Change agility should be one of the behavioral anchors, a way that we are helping employees grow. [We need] metrics to show how agile they could be or [how agile] they are being and where we want them to grow. The future is change, and it will only get faster.”
Highlights from the conversation include:
☑️ A deep dive into where HR teams can upskill from a change management perspective to meet the needs of this new era and bring more value to their organization
☑️ How HR teams can leverage employee stories and case studies to highlight how they mitigated risks during change in the absence of numerical data
☑️ The two skills Brynn believes sit adjacent to change management that can help HR professionals succeed in this era (and how they will also benefit them in their personal lives)
If you want to learn more about Change HR and the future of change management for HR professionals, be sure to tune in and hear what Brynn has to say!
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In this episode of Change Leader Insights, Jessica Crow speaks with Julie Lee, a keynote speaker, coach, podcast host, and two-time author, about connected leadership and how to show up as a leader who sees, appreciates, and trusts their people.
Julie Lee’s personal experiences with human connection saved her life and changed her career trajectory. As a keynote speaker, Julie shows leaders exactly how to saturate their work culture with human connection to improve the mental health of their people so they can perform at peak potential. She's also the host of the I See You podcast, Head Speaking Coach for The Relevant Speaker, and the author of I See You: How Compassion and Connection Save Lives (as well as a children’s book).
During the conversation, Jessica and Julie discussed why it's essential for leaders to build trust with their team members to support smoother transitions during change. Julie explained that when people feel seen and appreciated by their leaders, their relationships can withstand the bumpy parts of transitions. Says Julie, “We can’t force anyone to be happy. Happiness isn’t your business. It’s not your job to make your people happy; connection is. Showing gratitude is one of the best ways to do this.”
Highlights from the conversation include:
☑️ The value of being a connected, influential leader who shows up compassionately and how that can influence and advance organizations
☑️ How to become a more connected leader through three pillars: I see you. I appreciate you. I trust you.
☑️ Why leaders can and should ask for help (and how it encourages team members to do the same)
If you want to learn more about connected leadership and gratitude, be sure to tune in and hear what Julie has to say!
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Special episode alert! In this episode of Change Leader Insights, host Jessica Crow, who is also the founder of Apogy, a change management training, coaching, and consulting firm, discusses conscious change leadership and how professionals who prioritize development across three key pillars (self-leadership, leadership of others, area leadership) can increase their impact and influence at work.
Jessica started Apogy in 2019 under the premise that employee well-being was a key driver of organizational change success. To help leaders get better at strategy execution and improve the employee experience with change, she created Apogy's Change Leader Certification program, which combined change management training with coaching and mindfulness practices to result in a more holistic approach to professional development.
According to Jessica, "the magic happens during the coaching calls", when clients would discover new ways to approach recurring challenges and find fresh motivation to try again.
As Apogy’s consulting practice grew, however, Jessica stopped individual coaching. To commemorate the firm’s fifth year in business, though, Jessica is pleased to bring back her coaching practice, starting with an offer for five free calls for one lucky client!
Conscious change leadership coaching is a transformative experience that enables clients to unlock their leadership potential and thrive. With Jessica as your coach, you will:
☑️ Quickly identify where you are out of alignment, and how to develop new behaviors that support your overall health and well-being
☑️ Learn the four essential power skills for effective change leadership, and how to embrace experimentation as a tool for personal growth and development
☑️ Use mindfulness practices to develop greater self-awareness, so you can consciously overcome what may be subconsciously holding you back from reaching new heights, personally and professionally
If you would like to learn more about conscious change leadership, be sure to tune into this episode! If you would like to apply for the five free coaching sessions, please go to Apogy's website to learn more at www.apogy.biz.
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In this episode of Change Leader Insights, Jessica Crow speaks with Paula Anastasiade, an Organizational Change Manager, Consultant, and Trainer based in Bucharest, about her research on change management in higher education and where there are gaps in the system.
Paula has 8+ years of organizational change management experience. Her mission is to help organizations adopt new ways of working and interacting with one another. She has led change management efforts for multinational companies running change and transformation initiatives, such as AI and ERP deployments, tool and process improvements, organizational business model redesigns, and organizational restructuring across IT, environmental technology, FMCG, finance, marketing, and sales teams.
During the conversation, Jessica and Paula discussed the three essential skills Paula believes are most important for MBA students looking to become organizational leaders. Says Paula, “Change management is one of them. In my opinion, [change management should be] a mandatory topic worth exploring as a standalone course. [The others] are critical thinking and decision-making.”
Highlights from the conversation include:
☑️ Staggering statistics around how few colleges offer change management as a core program and the lack of change management focus within MBA programs
☑️ Why digital transformation should be part of a holistic business leadership curriculum alongside change management education
☑️ The distinction between change leaders (the sponsors or people managers) and change managers (the practitioners)
If you want to learn more about change management and higher education, be sure to tune in and hear what Paula has to say!
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In this episode of Change Leader Insights, Jessica Crow speaks with Shoshanna French, the founder of Simple Spirit, about leadership, change, and listening to your intuition.
Shoshanna French is the founder of Simple Spirit™, a keynote speaker and executive coach to million—and billion-dollar business founders, CEOs, and business professionals. She generates unpredictable and profound results for leaders ready to align purpose and action. Shoshanna combines two decades in the professional development field with executive coaching to support visionary leaders.
During the conversation, Jessica and Shoshanna discussed the significance of active listening in change leadership and how important it is for people to feel heard. Balancing intuition with active listening takes time to develop, and I asked Shoshanna how active listening plays into following intuition. Says Shoshanna, “My general philosophy about listening to yourself is that within ourselves is wisdom. Wisdom is a combination of experience, what you’ve learned, and your intuition. We have access to all of it at any moment.”
Highlights from the conversation include:
☑️ Remembering how to use your intuition as a change leader by using curiosity and asking yourself questions to make better decisions
☑️ Managing resistance in yourself and others when teaching intuitive decision-making by building new neural pathways
☑️ How to lean into your intuition in moments of conflict (and why conflict – especially amidst change - isn’t a bad thing)
If you want to learn more about listening to and leveraging your intuition as a change leader, be sure to tune in and hear what Shoshanna has to say!
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In this episode of Change Leader Insights, Jessica Crow speaks with Kerry Siggins, the CEO of StoneAge and its subsidiary, Breadware, about the ownership mindset and taking responsibility for your life and career.
Kerry Siggins is the CEO of StoneAge, an employee-owned company and manufacturer of tools and equipment for the industrial cleaning industry, as well as its subsidiary, Breadware, an Internet of Things product development company. She’s a sought-after speaker, the author of the “Ownership Mindset, a Handbook for Transforming Your Life and Leadership,” a blogger and contributor to several publications, and the host of Reflect Forward, a popular leadership podcast.
During the conversation, Jessica and Kerry discussed what it takes to cultivate the ownership mindset and how this way of thinking can help people enhance how they lead, collaborate, and innovate, and execute strategic change.
Says Kerry, “As a leader, it all starts with trust. That is where the ownership mindset starts. You are not going to create that type of thinking within your organization if you do not trust your team to make decisions and implement their ideas.”
Highlights from the conversation include:
☑️ How to use the ownership mindset at work (with examples from Kerry and what she has seen at StoneAge)
☑️ The importance of collaboratively defining a vision and strategy for the company (or change) versus it being a siloed, individual team-driven effort
☑️ Why self-care is a critical component of the ownership mindset and imperative for effective change leadership
If you want to learn more about the ownership mindset as it relates to building an adaptable, thriving, change-ready business, be sure to tune in and hear what Kerry has to say!
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In this episode of Apogy’s Change Leader Insights podcast, host Jessica Crow speaks with Richard Pharro, founder and CEO of APMG International, about how he started his career as a civil engineer and served on the board of the Association of Project Management before starting APMG International, how he’s used transparent communication to lead through change and Richard’s passion for professional certifications and development.
Richard is the founder and CEO of APMG, one of the few privately owned international accreditation and certification bodies. Started in 1993, APMG has expanded its portfolio to nearly 100 schemes across the management spectrum on behalf of many National and International organizations and has representation in 14 countries.
During the conversation, Jessica asked Richard to share advice for change or project professionals who aren’t new to the field but want to develop in their profession. Richard explains that, ultimately, it’s all about the people. Says Richard, “Someone [once] said, ‘You manage the process but lead people.’ If you can’t take the people with you, whether it’s a change program or a project, it’s not going to happen.”
Highlights from the conversation include:
☑️ Hearing how Richard and APMG International navigated the changes that resulted from the pandemic
☑️ Strategies for motivating people when they’re experiencing disruptions and fear, including sharing the pain and providing transparent communication throughout the process
☑️ The value of continuous learning and accredited training services in understanding and developing new skills
If you want to learn more about being a vulnerable and transparent leader at the C-Suite level (or any high-level leadership role) and the power of training and professional development, be sure to tune in and hear what Richard has to say!
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In this episode of Change Leader Insights, Jessica Crow speaks with Dr. Jen Frahm, the co-founder of The Agile Change Leadership Institute, speaker, and three-time author, about her career journey and passion for change, the value (and importance) of change leadership, and how to lean into courage to move beyond feeling stuck.
Jen has over 30 years of experience in change management and builds change capability in organizations through The Agile Change Leadership Institute. She is a global expert on organizational change, communication, and transformation, a tamer of ambiguity, a speaker of truths, and a solver of problems. She’s the author of Change. Leader: The changes you need to make first (2021) and Conversations of Change: A guide to workplace change (2017), and co-author of The Agile Change Playbook (2020).
During the conversation, Jessica and Jen discussed the critical significance of change leadership in leading successful change. Change managers alone can’t implement and sustain effective change, and Jen emphasized the role leaders play and the changes they need to make to become fit to lead change. Says Jen, “You can have the best change manager in the world. You can have the best change plan, and communications [can be] absolutely brilliant. And [the change] will only succeed or fail based on the quality and caliber of the leader who is in front of you.”
Highlights from the conversation include:
☑️ Understanding change leadership and the pivotal role it plays in leading successful change
☑️ How courage (to try new things and be uncomfortable) and self-compassion can propel leaders forward
☑️ Ways to feed your curiosity as a change leader to grow your knowledge and abilities
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In this episode of Change Leader Insights, Jessica Crow speaks with Mark Green, CEO and Founder of Change Rebellion, about his career path, having fun at work (and why we should), and the role of perspective in life and change.
Mark, who has over 22 years of experience, launched Change Rebellion last year, where honesty meets empathy and Change Management returns to its practical roots to support workplace transformations. Through his work at Change Rebellion, Mark is on a mission to challenge the complexity of consulting and change management and prioritizes well-being and empathy to sell human-centric change.
During the conversation, Jessica and Mark discussed strategies for individuals within organizations leading or supporting change to bring more fun (and themselves!) into their work. Encourages Mark, “If you're in a change management role, [and] you don’t think you’d be listened to, you don’t think it’s going well, or you’ve got some frustrations, just try incrementally bringing a little bit of you into the workplace, whatever that looks like.”
Highlights from the conversation include:
☑️ How to help organizations and teams navigate a change while making it fun
☑️ Strategies for engaging with and getting to know people on a deeper level to help drive change
☑️ Ways individuals within organizations leading change can bring more fun, creativity, and a willingness to try new things into their work
If you’ve ever wondered how you might be able to lead change and have fun while doing it, be sure to tune in and hear what Mark has to say!If you’ve ever wondered how you might be able to lead change and have fun while doing it, be sure to tune in and hear what Mark has to say!
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In this episode of Change Leader Insights, Jessica Crow speaks with Wendy Hirsch, a change management coach and advisor, about evidence-based change management, fairness (or lack thereof) in change, and effectively coaching or consulting clients struggling to get their organization on board with change.
Wendy has over two decades of experience in change leadership across the non-profit, for-profit, and government sectors in the U.S. and abroad. Her work is informed by over twenty years in strategy and operations roles reporting directly to C-suite executives and supported by certifications in change management, project management, coaching, and meditation instruction. In addition to helping organizations and individuals master the art and science of change, Wendy published a book, The Implementer's Starter Kit, which introduces a simple framework for each stage of the implementation process, drawing on 20 years of hands-on experience.
During the conversation, Jessica and Wendy discussed the term “evidence-based” regarding change management. Says Wendy, “When I say evidence-based approach, we often think about just journal articles, but it is about thinking more broadly of, other than my gut feeling or my opinion, what are the other things I can bring to bear on maybe what's the best way of making this work.”
Highlights from the conversation include:
☑️ How Wendy supports change leadership without ever having held the title of “Change Manager”
☑️ Ways to think about applying frameworks in change management
☑️ Strategies for coaching or consulting a client struggling to rally their organization behind a change
If you’ve ever considered a career in consulting with organizations leveraging your own framework or want fresh ideas on how to approach leading change through evidence, be sure to tune in and hear what Wendy has to say!
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In this episode of Change Leader Insights, Jessica Crow speaks with Ket Patel, the Founder of Change Agitators and Change Management Institute Accredited Master Change Practitioner, about why change management is a career path worth pursuing and how to develop confidence as a change practitioner.
Ket, who has over 20 years’ experience working with small to medium size organizations as they look to scale, grow, and modernize their businesses, is also a passionate volunteer within the field of change management. In addition to leading the UK Change Management Institute for several years, Ket has set up a not-for-profit, Change Reactions, to support new entrants into the field of organizational change.
During the conversation, Jessica and Ket discuss how many change practitioners “end up in change management” versus pursuing it as a career path, what he’s doing to help change this storyline, and why this will benefit organizations in the long run. Says Ket, “everyone I speak to says it took 10 years to find this role; why is that, and what have we lost out on as a result of all the people that never found this role that would be really good at it?”
Highlights from the conversation include:
Why low rates of adoption persist, despite decades of change management researchThe link between mindfulness, resilience, self-reflection and change managementHow purpose and goals can positively transform people’s perception of changeIf you’ve ever considered a career in change management and/or want fresh ideas on how to approach leading change, be sure to tune in and hear what Ket has to say!
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In this episode of Change Leader Insights, Jessica Crow speaks with Aileda Lindal, Business Alchemist and Conscious Leadership Consultant, about conscious leadership and how we can leverage mindfulness, self-awareness, and emotional intelligence to embrace change, encourage creativity, and foster a culture of transparency, innovation, and resilience.
As a seasoned entrepreneur with over a decade of experience, Aileda is a transformative Business Alchemist and Conscious Leadership Adviser, blending cutting-edge business strategies with deep intuitive insights to guide leaders and organizations through transformative growth. Specializing in the convergence of technology and humanity, she empowers clients to navigate the complexities of the digital era with a human-centric approach.
During the conversation, Jessica and Aileda discuss how change leaders can unlock their full potential by developing a new internal operating model rooted in conscious awareness. Says Aileda, “Conscious awareness is when we are in that place and state of being to make new choices and new decisions. We have to be in that place in order to evolve (change) anything.”
Highlights from the conversation include:
The impact of words, and how to use neuroplasticity to improve your inner narrativeHow to protect your energy and ability to stay calm during chaosThe gift of intuition and how to use your gut instinct to be a better leaderIf you’d like to develop greater self-awareness and become a more conscious, inspiring leader, be sure to tune in and listen to the tips and strategies Aileda shares!
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In this episode of Change Leader Insights, Jessica Crow speaks with Doug Miller, MCC, Senior Director and Master Coach in the School of Leadership at DaVita, a leading Fortune 500® provider of kidney care that delivers dialysis services to patients in 2700 outpatient dialysis centers in the U.S. and abroad.
Gratefully immersed in what he calls his dream job, Doug facilitates leadership development programs and coaches executives, creating places for self-reflection and growth. He is a lifelong learner, with degrees and certifications in business, psychology, and executive coaching; he continues his own personal and professional growth journey through various workshops and gathering weekly in a men’s circle. Doug also holds the distinguished designation of Master Certified Coach through the International Coach Federation.
During this conversation, Jessica and Doug discuss how to unlock potential and become more trustworthy, conscious leaders of people and change. Says Doug, “If you want people to follow you, they need to believe and trust you.”
To build trust and buy-in, Doug explains the importance of doing self-reflective work to better understand who you are, what you believe in, and how your emotional reactions and blind spots may be getting in the way of your ability to lead and influence change.
Highlights from the conversation include:
☑️ How effective communication can help build more trusting relationships
☑️ Tools you can use to identify your blind spots and make more conscious choices
☑️ How to leverage contrast and storytelling to engage and mobilize others
Whether you’re on a journey of self-discovery or looking to enhance your level of leadership, this episode is packed with insights and strategies to guide you.
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In this episode of Change Leader Insights, Jessica Crow speaks with Kristoffer Carter, CEO and founder of Epic Leadership, a training organization for conscious leadership, which has created a daily meditation practice for thousands.
In addition to serving as CEO, Kristoffer is the author of "Permission to Glow— A Spiritual Guide to Epic Leadership", which guides his team’s coaching of Fortune 100 executive leaders at Amazon, AT&T, eXp Realty, Edward Jones, and many more. He is also a professional songwriter, TEDx speaker, and international retreat leader. Kristoffer lives in Akron, OH with his wife of 24 years and their three children.
Tune in as Jessica and Kristoffer deep dive insights from his book, which explores how people relate to change, what we can do to improve our response to it, and how we can help others do the same by granting ourselves one of the 4 Permissions™, which include Permission to Chill, Permission to Feel all the Feels, Permission to Glow in the Dark, and Permission to Glow in the Light.
Highlights from the conversation include:
• The impact of stress on leaders and teams, and solutions to lower stress levels
• The pitfalls of micromanagement and how to make more conscious leadership choices, and
• The seven most powerful words in leadership and businessIf you would like to better understand your response to change in the workplace and how to improve your leadership style and approach, listen in, and be prepared to take notes – this episode is full of insights and ah-ha moments!
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In this episode of Change Leader Insights, Jessica Crow speaks with John Saunders, the bestselling author of “The Optimizer: Building and Leading a Team of Serial Innovators”.
Previously, John spent over 20 years as a Wall Street SVP, sales team leader, and award-winning sales executive. Today, he is an executive coach, author, and podcast host, and is a regular guest on podcasts. He has spoken at international conferences and Universities including Georgetown (GU) & Columbia. He is a regular contributor to the GU Executive MBA mentorship program, is an active angel investor, and was a member of the GU MBA Alumni Advisory Council.
Tune in as Jessica and John discuss the power of storytelling and how stories build trust, develop buy-in, and accelerate organizational change.
Capturing the hearts and minds of busy stakeholders is paramount during change and transformation. To cut through the noise, John explains that leaders need to follow a formula to create a cohesive story, but first they need to be clear on why they do what they do – their mission and vision.
To help clients find clarity, John will often ask, “Who would win from participating in this story, or using your product or service?” Once you get clarity on those things, says John, leaders can start to identify the stories that help people buy-in.
Highlights from the conversation include:
The importance of getting out of your comfort zone and learning new skills;How storytelling can help impacted stakeholders overcome fear, loss, shame, and uncertainty that is common during organizational change; and,The value of following a formula to create a structured story that resonates.If you would like to leverage storytelling to build trust, deepen relationships, and increase your level of influence in the workplace – do not miss this powerful episode!
☑️ To find John online, go to: https://www.johncsaunders.com/
☑️ To follow John on LinkedIn: https://www.linkedin.com/in/jcs-optimizer/
☑️To download the STICK formula worksheet: https://www.johncsaunders.com/storytelling -
In this episode of Change Leader Insights, Jessica Crow speaks with Jodi Brandstetter, the bestselling author of “Hire by Design” and “HR by Design”, HR and design thinking speaker, and brand positioning coach about the value of design thinking when preparing and planning for change.
About Jodi: Jodi Brandstetter is a seasoned brand positioning expert specializing in human design and design thinking, dedicated to empowering business consultants who want to define their business based on their uniqueness. With two decades of business experience and certifications in design thinking and human design, Jodi stands out by offering tailored strategies that help consultants authentically connect with their ideal customers.
Tune in as Jessica and Jodi discuss what design thinking is, why it’s helpful, and how change leaders can leverage the principles to develop human-centric change strategies and plans that empower people to power organizational change.
Highlights from the conversation include:
Why failure can be positive, and how failing forward is the key to sustainable growthHow design thinking can help change leaders create positive experiences for impacted stakeholders and teamsWhy empathy matters and how change leaders can leverage this human skill to deepen their understanding of stakeholder needs, opportunities, and concernsIf you are curious about design thinking and want practical, actionable tips you can immediately implement with your team and organization, tune in and listen to what Jodi has to say!
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