Episódios
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Just like the role of the CIO has transitioned from a back-office data manager to a business enabler, how CIOs build and maintain internal and external partnerships has also greatly evolved. In this episode, Madlin Sadler, COO of the International Rescue Committee, and Colleen Berube, CIO and SVP of Operations at Zendesk, draw insights from their own collaboration to talk about the many ways partnerships can be powerful—from bringing in new perspectives to providing resources and solutions—as well as share their advice on building strategic partnerships for today's CIO.
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Quotes
“The need to have great partnerships with people who are helping us push our thinking has been more critical than ever… particularly for us, meaning that we transform and innovate in a way that I don't think we could if we didn't know what was out there and what the world was capable of achieving with us. Partnerships for us are really pushing us to the next level.” - Madlin Sadler, COO of the International Rescue Committee
“Part of the value that you can bring as a technology leader is really not about the technology at all—it's about having the visibility to see what's happening in different parts of the business, and you can bring those things together and influence different thinking by looking more holistically at what could be happening in the company.” - Colleen Berube, CIO and SVP of Operations, Zendesk
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Time Stamps:* (1:46) Meet Madlin and Colleen, and learn about their roles
* (6:38) How the role of CIO has evolved to include operations
* (11:21) Emphasizing productivity in the hybrid workplace
* (16:46) Why internal and external partnerships are important for success
* (23:27) Secrets every CIO and exec should know
* (24:53) Madlin and Colleen ask each other questions
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Sponsor
This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.
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Links
Connect with Ian on LinkedInConnect with Madlin on LinkedInConnect with Colleen on LinkedInLearn more about the International Rescue CommitteeLearn more about ZendeskLearn more about Caspian Studios -
Spending money is easy when investment opportunities are everywhere, but it’s harder to predict if something is worth the cost. In this episode, IT leaders from the public and private sectors tell us about the times their investments paid off—from new technology to the employee experience. You’ll hear advice from Tim Chester, VP of IT and CIO at the University of Georgia, and Carrie Rasmussen, CIO at Ceridian, on how to keep pace with the increasing demand for digital transformation, and much more.
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Quotes
“Frankly, it’s time to invest… AI machine learning and science hires are key, and we're investing in our high-performance computing to support faculty in those important fields.” - Tim Chester, VP of IT, CIO, at the University of Georgia
“We do have to put certain initiatives on the back burner, but more importantly, we are being asked how do we take inefficiencies and repurpose them so that it's not a budget cut, but a reallocation of funds through proper harvesting.” - Carrie Rasmussen, CIO at Ceridian
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Time Stamps:
* (1:46) Meet Tim and Carrie, and learn about their roles
* (5:35) How to priortize spending and when to reallocate funds
* (20:54) Peer leadership advice for discussing budgets
* (23:32) Investing in human capital with DEI efforts
* (35:40) Tim and Carrie ask each other questions
* (35:40) Secrets every CIO should know
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Sponsor
This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.
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Links
Connect with Ian on LinkedInConnect with Tim on LinkedInConnect with Carrie on LinkedInLearn more about the University of GeorgiaLearn more about CeridianLearn more about Caspian Studios -
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The competition to attract and retain talent remains fierce, and today’s leading CIOs understand that creating an employee experience model should be just as high of a priority as technology and innovation. In this episode, we’ve compiled advice from CIOs and technology leaders who are creating employee-centric cultures at their companies, and examine strategies used by successful organizations—from VMware to the Boston Red Sox—that keep employees engaged, productive, and happy.
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Quotes
“The key is to offload work that doesn't require synchronous co-creation to the machine. Find ways to make that work readable, visible, doable, and extensible by the machine.” - Wendy Pfeiffer, CIO, Nutanix
“You need to have a defined workflow that is the map of how work gets done across the organizations. Then, have some monitoring on them to make sure that you're continually reflecting and speeding yourselves up.” - Alex Hood, CPO, Asana“We've done a few things to mix it up a bit in town halls. For example, we've had people on the team kick off the meeting. We've had some people singing—some people play the guitar. We've even had some people singing and playing guitar at the same time. We always try to mix it up and have something interesting upfront.” - David Vidoni, VP of IT, Pegasystems
“There's a tendency to throw human capital at problems. We're looking at ways where we can bring a lot more automation and hopefully, a lot more efficiency to how their particular jobs operate. This way, people can be better informed and able to leverage data that they've never had before—really make decisions that otherwise were historically time-consuming.” - Brian Shield, SVP and CTO, Boston Redsox.
“If we can fundamentally change the culture and get into a place where people feel genuinely and sincerely delighted, surprised, and amazed by the experience of using technology, they will be more productive. They will feel good about who they work with and what they're doing.” - Jason Conyard, SVP and CIO, VMWare
“We've been really focused on the onboarding experience because so many people boarded during the pandemic. We've been trying to keep our game up by making it very simple and seamless, especially when you're doing it from a remote perspective.” - Ginna Raahauge, EVP and CIO, Zayo Group
“We get employees involved in the decision-making process. We want them to have a say in which tool, vendor, and features they like… We believe technology is now a utility and everybody needs to participate in the decision-making process.” - Prasad Ramakrishnan, SVP of IT and CIO, Freshworks
“We can't just assume people coming in know how to be a technologist, or know the basics of tackling technology. We have to create a great employee experience before they start, the day they start, and all the way through.” - Carter Busse, CIO, Workato
“Continuously learning about new technologies or new ways of working… that creates a resilient culture by default.” - Apratim Purakayastha, CTO, SkillSoft and SumTotal
“If your team is happy and productive, that customer experience will resonate and other people in the organization will look to IT to help solve their problems rather than a potential blocker to getting things done.” - Johan Dowdy, Global Head of IT, Asana
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Time Stamps:
* (1:45) Why it’s important to create less work about work
* (8:05) Creative solutions to increase employee engagement
* (11:50) Ideas for optimizing the employee onboarding process
* (16:57) How to make employees feel like their voices are heard
* (21:36) How to build resilience into the workplace culture
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Sponsor
This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.
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Links
Connect with Ian on LinkedInLearn more about Caspian Studios -
Key partnerships between CIOs and their internal departments are evolving rapidly, creating new ways of working and opening up new revenue streams. In this episode, we talk to Adam Glick, CISO at SimpliSafe, and Marc Linster, CTO at EDB, about where they see relationships with CIOs going in the future and ask them their secrets for success when it comes to cloud infrastructure, data security, and more.
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Quotes
“Where you're going to see a big separation between organizations is how they're wielding technology, so the CIO has a really large task. They're most successful when they're thinking about the needs of the business and the employee experience.” - Adam Glick, CISO, SimpliSafe
“I see more and more the CIO becoming a facilitator of information. Yes, IT has to be managed in the right way securely, but it has to be accessible – it has to be usable.” - Marc Linster, CTO, EDB
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Time Stamps:
* (1:47) Meet our guests, Marc & Adam
* (6:40) How to strategize for creating cloud infrastructure
* (9:30) Cloud security best practices for CIOs
* (14:15) The CIOs role in strengthening data security
* (18:35) How CIOs can help CTOs turn volumes of data into actionable insights
* (20:42) What does the future role of the CIO look like?
* (23:25) Working with other departments to improve the employee experience
* (29:51) Projects on the horizon for EDB and SimpliSafe
* (33:06) Marc and Adam ask each other questions
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Sponsor
This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.
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Links
Connect with Adam on LinkedInConnect with Marc on LinkedInLearn more about SimpliSafeLearn more about EDB -
The impact of today’s economic climate is felt everywhere – even in the CIO’s office. In this episode, we ask two leading CIOs how they save money on IT and talent while still producing results. You’ll hear from Jason Conyard, CIO at VMware, and Ginna Raahauge, EVP & CIO of Digital Transformation at Zayo Group, who discuss how to keep attrition in check and streamline and optimize your organizational costs, plus much more.
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Quotes
“We're seeing interest rate changes. There are concerns about the availability of fuel and the impact of the cost of power around the world. I think that's going to probably color the 2nd half of the year and almost certainly into next year as well. Now, some people of course will look at that and they'll be concerned… but I also recognize that this presents an opportunity for companies to cut some of the sandbags that have been weighing down the balloon as organizations have grown. They've probably focused on transforming and not necessarily turning things off, or optimizing business processes. As we see that challenge ahead, it also creates that opportunity for us to streamline and optimize.” - Jason Conyard, CIO at VMware
“Just because I can technically solve your problem doesn't mean I should solve it with technology. I think this does go back to the old adage of systems, processes, and data. I think if we give more of our users, customers, and partners access to data insights, they can make different decisions around things. Then sometimes, you can even avoid some of the process of reengineering that takes a long time and a lot of energy, and it isn't even a system or a process that you need.” - Ginna Raahauge, EVP & CIO of Digital Transformation at Zayo Group
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Time Stamps:
* (1:51) Meet our guests, Jason & Ginna
* (4:07) New economic challenges facing CIOs in 2022
* (11:04) Keeping attrition in check by improving the employee experience
* (17:04) When should I use technology to improve employee productivity?
* (21:53) Projects on the horizon for VMware and Zayo Group
* (28:03) Secrets CIOs should know
* (32:25) Lessons CIOs can learn from working in a startup
* (37:11) Jason and Ginna ask each other questions
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Sponsor
This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.
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Links
Connect with Jason on LinkedInConnect with Ginna on LinkedInLearn more about VMwareLearn more about Zayo Group -
In this episode, Darren Person, Global CIO at The NPD Group, and Max Chan, CIO at Avnet, share their insights about the use of AI in enterprise industries and reveal how to reap its benefits without breaking the bank. They address knowing when it is time to introduce AI, how to approach boards about it, how to leverage AI to drive employee experience and expand your business, and much more.
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Quotes
“You cannot do AI or machine learning without good data. Don't ever think that AI is this black box that magically is going to solve all your problems. You have to go through the hard work, the iterations, the training of the models, testing the algorithm. Don't forget the importance that data is for this journey because without it, there's really no way to be successful and scale for your organization.” - Max Chan, CIO at Avnet
“Data tells a story. It's our job to figure out what story that data tells, and then how to make sure that we are telling the right story with it. Like anything in statistics, you can use data in a variety of different ways. It’s about the quality of the data that really drives that story. All these tools will help you get there, but at the end of the day, you still need to make sure that the story that you tell is accurate, to the point, and it's understandable within the data as well.” - Darren Person, Global CIO at The NPD Group
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Time Stamps:
* (1:53) Meet our guests, Max and Darren
* (3:33) The current state of AI for enterprise B2B and B2C companies
* (13:12) How to scale AI in your company
* (21:40) The approach boards should take toward AI
* (28:01) How to leverage AI to drive employee experience
* (32:37) Secrets CIOs should know about data
* (31:59) Max and Darren ask each other questions
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Sponsor
This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.
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Links
Connect with Max on LinkedInConnect with Darren on LinkedInLearn more about The NPD GroupLearn more about Avnet -
Today’s modern CIO is expected to do much more than just keep the lights on and make sure you can log in to your system. Join Sanjay Macwan, CIO and CISO at Vonage, and Harry Temkin, CIO at DriveWealth, as they discuss their evolving roles before revealing what makes an effective leadership model, including the main drivers behind employee productivity and retention.
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Quotes
“CIOs should obsess about this every day: how do we make sure that our employees and company are able to do their job better? … So one of the things that I really obsess about is self-serve and automation. How do I create self-serve models through automation so that if you're a salesperson, he or she is able to get things done in a self-serve model and they don't have to ask for it on a regular basis?” - Sanjay Macwan, CIO and CISO at Vonage
“From a retention standpoint, an employee that feels empowered and has the ability to make decisions and impact strategy is typically one that you keep for a very long time and feels very satisfied. They feel like they actually own something.” - Harry Temkin, CIO at DriveWealth
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Time Stamps:
* (2:01) Sanjay & Hary share more about their respective roles
* (4:32) The next big projects coming out of Vonage and DriveWealth
* (8:22) What drives employee retention (with examples)
* (15:37) How automation can drive employee productivity
* (22:17) How a customer-centric culture can influence innovation
* (29:47) The evolving responsibilities of the modern CIO
* (32:31) Sanjay and Harry ask each other questions
* (38:40) Secrets more CIOs should know
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Sponsor
This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.
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Links
Connect with Sanjay on LinkedInConnect with Harry on LinkedInLearn more about VonageLearn more about DriveWealth -
The constantly shifting demands of digital users are forcing IT leaders to anticipate the next curveball -- that’s why we talked to Brian Shield, SVP & CTO, Boston Red Sox and Fenway Sports Management, and David Vidoni, VP of IT at Pegasystems, about simplifying their IT departments in order to remain agile. In this episode, Brian & David reveal their secrets to providing a world-class experience that's constantly changing with consumer preferences, plus how they’ve accelerated the digital transformation journey, and much more.
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Quotes
“The key thing for any organization, or any CIO, is that you have to get rid of a lot of your legacy. If you're so overwhelmed with legacy technologies, systems, and processes, it's very difficult to think strategically. When you do implement technologies, you need to implement ones that, if not future-proofed, at least give you a long runway so that you feel like you're not going to have to revisit these on a very regular basis.” - Brian Shield, SVP & CTO at Boston Red Sox and Fenway Sports Management
“It all comes down to going back to basics. The simple things – do you have applications that create data with a high degree of quality upfront? Do you have people responsible for those systems that will maintain that data? Then behind the scenes, is the plumbing to bring that data from point A to point B simplified and straightforward?... When you get to the point where you need to do reporting or other analysis, a lot of the headaches and problems have already been dealt with.” - David Vidoni, VP of IT at Pegasystems
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Time Stamps:
* (1:47) Brian & David share more about their respective roles
* (5:15) Projects on the horizon for the Boston Red Sox and Pegasystems
* (7:22) Simplifying the digital transformation journey
* (12:35) Data literacy at the board level
* (20:17) Making bets on new technologies
* (23:16) Finding the right outside partnerships
* (25:52) Secrets more CIOs should know
* (31:59) Brian and David ask each other questions
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Sponsor
This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.
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Links
Connect with Brian on LinkedInConnect with David on LinkedInLearn more about Boston Red Sox and Fenway Sports ManagementLearn more about the Pegasystems -
Data is everywhere, in everything, but how do you know if your company is optimized for a data-driven future? A new term is emerging that might be the best way to tell: data intensity. You’ll hear from Jay Upchurch, EVP and CIO at SAS, and Oliver Schabenberger, Chief Innovation Officer at SingleStore, as they define data intensity, share advice to improve data literacy, and discuss why curiosity is key for innovation, employee retention, and more.
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Quotes
“I think to the traditionalist…the idea of citizen ‘anything’ scares them, you know? It's just different. I think that's where companies, especially modern companies, lean into that uncomfortableness. They lean into it for scale and how to grow. They lean into it for curiosity. When you shy away from the idea of enabling the citizens, then that means you're not feeding fuel to the curiosity that propels us forward.” - Jay Upchurch, EVP and CIO, SAS
“Data intensity is a manifestation of tech intensity. We ask ourselves, ‘What data resources do we have? What data resources do we need to become more data-driven, and what can we build with it?’ It's recognizing that data intensity is increasing everywhere, and that is a good thing. There's more data and we have more uses for data. You want to go from a more descriptive, backward-looking, historical-looking approach to data to a more forward-looking, predictive approach.” - Oliver Schabenberger, Chief Innovation Officer, SingleStore
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Time Stamps:
* (1:47) Meet Oliver & Jay, and learn about SAS and SingleStore
* (6:45) What is data intensity?
* (12:12) Why data intensity can become the new KPI
* (15:03) Are CIOs responsible for employees’ data literacy?
* (22:36) How promoting curiosity can help employee retention
* (26:42) What managers can do to improve the employee experience
* (29:27) Secrets more CIOs should know
* (32:50) Oliver and Jay ask each other questions
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Sponsor
This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.
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Links
Connect with Jay on LinkedInConnect with Oliver on LinkedInLearn more about SASLearn more about the SingleStore -
In this episode, we talk to two executives at the opposite ends of the spectrum: Matthieu Houle, VP of IT and Digital Tech at ALDO Group, a half-century old retailer, and Pierre-Luc Bisaillon, CIO at AppDirect, a cloud-born tech company. Despite coming from different IT landscapes, Matthieu and Pierre-Luc share a similar approach to future-proofing their companies’ IT. You’ll hear insights into staying ahead of the curve, like how to leverage data, prioritize projects, and more.
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Quotes
“If you look at the corporate employee, look at [IT] as a product… Where is the value? How much are we willing to invest? What are the usage metrics? The growth metrics? Where do we need to remove friction? A lot of IT is about removing friction.” - Matthieu Houle, VP of IT and Digital Tech at ALDO Group
“The good news is that over the years we've been able to abstract more and more of the work that IT does and rely on cloud providers, whether they’re infrastructure or software as a service. Meanwhile, the core of our efforts do not have to be managing the low-level anymore, and that allows us to be technology experts, but framed as ‘how does technology actually help business?’ - Pierre-Luc Bisaillon, CIO at AppDirect
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Time Stamps:* (1:47) Matthieu’s role at Aldo and Pierre-Luc’s role at AppDirect
* (5:09) The changing scope of the CIO’s role across industries
* (14:27) Matthieu’s product approach to IT leadership
* (18:15) What data-driven business alignment looks like at AppDirect
* (20:12) Building agility and resilience into a tech stack
* (23:32) Aldo and AppDirect’s next big projects
* (26:30) Matthieu and Pierre-Luc share their CIO secrets
* (28:51) The future of digital IT and shadow IT
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Sponsor
This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.
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Links
Connect with Matthieu on LinkedInConnect with Pierre-Luc on LinkedInLearn more about TELUS InternationalLearn more about the ALDO Group -
In this episode, Michael Ringman, CIO at TELUS International, and Sesh Tirumala, Chief Information & Data Officer at Anaplan, discuss how they’re ensuring that their organizations are benefiting from strong data management strategies. Plus, they provide their perspectives on dealing with the “SaaS overload”, what they see as the future of the CIO role in cloud-based enterprises, and much more.
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Quotes
“We've got to be able to pull in a large amount of data in ways that our customers can see the value and better understand the trends of what's happening in their environments. But, there's also an element of being able to provide small data… Like, how long have they been a customer of this organization? Acknowledging those little pieces of very helpful information go a long way.” - Michael Ringman
“Data management, data privacy - those are the fundamentals, but the more important thing is how do you manage the connectedness of this data? So, that way you can then answer a lot of the key business decisions and questions.” - Sesh Tirumala
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Time Stamps:
* (2:07) Michael and Sesh’s backgrounds & current roles
* (2:44) Avoiding SaaS bloat & how to recover
* (6:31) Finding value in big data & converting into results
* (17:36) Misconceptions about SaaS and data
* (22:19) Using data to build a better employee experience
* (28:37) Michael and Sesh ask each other questions
* (31:52) Micahel and Sesh share their top CIO secrets
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Sponsor
This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.
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Links
Connect with Michael on LinkedInConnect with Sesh on LinkedInLearn more about TELUS InternationalLearn more about the Anaplan -
In this episode, Alex Hood, CPO at Asana, talks with Wendy Pfeiffer, CIO at Nutanix, about new challenges in the hybrid workplace model, and how they can be overcome with effective asynchronous collaboration. They also share advice on adapting to a generation of employees that has grown up with technology, from providing faster problem resolution to equipping digital-native employees with the right tools, and much more.
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Quotes
“Most work actually gets done cross-functionally, so you need to have a defined workflow that is the map of how work gets done across the organizations, and then have some monitoring on them to make sure that you're continually reflecting and speeding yourselves up. Most of the folks who try Asama start because they say handoffs are very difficult, and they don't want things to fall through the cracks. That's some of the problems that we try to solve by just linking data, tools, and teams together for these handoffs and workflows, and then allowing for some monitoring reporting so that they can get better every time that they run it.” - Alex Hood, CPO at Asana
“The very notion of hybrid work is supportive of people who prefer to work in many different modes. I think it's by shining a light and looking at places where we have an opportunity to improve where we ensure people don't get left behind… I do think that technology plays a big role in this as does our own openness in leadership to accept new viewpoints and to think differently.” - Wendy Pfeiffer, CIO at Nutanix
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Time Stamps:
* (2:07) Alex and Wendy’s background & current role
* (3:00) Challenges in the hybrid workplace
* (8:45) Optimizing asynchronous collaboration
* (23:55) Organizing workflow structures
* (26:08) Adapting to a digital native workforce
* (43:14) Ensuring tenured employees are not left behind
* (45:30) Alex and Wendy ask each other questions
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Sponsor
This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.
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Links
Connect with Alex on LinkedInConnect with Wendy on LinkedInLearn more about AsanaLearn more about the Nutanix -
Changing workforces and new technologies are altering the talent pipeline, but how can companies adapt? In this episode, Dr. Hank Foley, President and CEO of New York Institute of Information Technology, and Santhosh Keshavan, EVP and CIO at Voya Financial, discuss how companies and academic institutions alike can ensure they’re adapting to the workforce of tomorrow, address the pain points of today, and much more.
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“A cornerstone of today, and for particular the kinds of students in technology, is that they want to be able to do everything through their smartphones…. It was incumbent upon us to get everything right from billing, to financial aid, to signing up for courses, to looking at your degree, to doing your degree audit, to registering, and eventually to graduation. If you want [students] to feel and have respect for the institutions, then you gotta be doing these things.” - Hank Foley, PhD
“The appetite [for talent] is endless, and that's where the challenge forms. It’s not just, ‘Boy, I'm sure every company is looking for such-and-such talent.’ No, because tools and technology change so fast. We do not necessarily over-index on one tool or one technology itself. We want the basics, right? It's more about having the right attitude as well, wanting to be a team player and a willingness to learn newer technologies.” - Santhosh Keshavan
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Time Stamps:* (1:00) Dr. Foley and Santhosh’s roles at NYIT and Voya Financial
* (3:00) IT and Tech talent pipeline shortage
* (8:45) Partnering with academic institutions
* (13:15) Prioritizing talent acquisition and retention
* (21:55) Keeping up with a rapid rate of change
* (22:41) Designing an optimal student experience
* (27:00) Keeping skills sharp after graduation
* (31:25) How to partner with NYIT and other institutions
* (36:50) Dr. Foley and Santhosh ask each other questions
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Sponsor
This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.
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Links
Connect with Dr. Hank Foley on LinkedInLearn more about Voya FinancialLearn more about New York Institute of Technology -
Developers are now responsible for implementing digital security policies in software, but few understand the fundamentals of cybersecurity. In this episode, Samir Sherif, CISO of Imperva, and Yonatan Eldar, CTO of Apiiro discuss ways to bridge the gap between security and development, as well as share best practices for cloud security and much more.
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“I think the talent that we're going to see evolving sooner than later is more technologists becoming better risk professionals, because cyber risk and information security challenges are not solved purely by security professionals. If we're going to continue to evolve and deal with this threat landscape, I think a change in industry from a talent perspective needs to be the adoption of risk capabilities.” - Samir Sherif
“From the security perspective, the smart thing for companies to do now is to push some of the responsibilities, knowledge, and awareness to the developers… We need to do that from day one. We need to think about security this way.” - Yonatan Eldar---------
Time Stamps:* (1:00) Samir and Yonatan’s roles at Imperva and Apiiro
* (3:00) Changing landscape of cybersecurity
* (8:45) Securing funding for cybersecurity
* (13:15) Key security roles needed in the future
* (21:55) Maximizing security with the sacrifice
* (22:41) Benefits of using a multi-cloud infrastructure
* (27:00) Lessons learned from past cyber attacks
* (31:25) Security secrets not enough execs know
* (36:50) Samir and Yonatan ask each other questions
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Sponsor
This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.
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Links
Connect with Samir on LinkedInConnect with Yonatan on LinkedInLearn more about ImpervaLearn more about Apiiro -
Ravi Naik, EVP and CIO at Seagate, and Milind Wagle, CIO at Equinix, discuss the CIO’s role in enabling business strategy, the future of multi-cloud infrastructure, and share valuable insights and best practices for a successful cloud migration, and much more.
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“IT is like oxygen - it's expected to always be there. If you take oxygen out, you know what happens. That's really how I view information technology of today. The future is where technology is ubiquitous. It is easy to use and it works, and no one knows that it even exists. That's really a good IT organization.” - Ravi Naik
“You have to start with what makes sense for your workload... You have to fundamentally design your stack, evolve your stack, and adopt your hybrid multi-cloud strategy, because chances are that all the capabilities you're going to either build for your employees, customers, or your partners who are globally distributed - will require you to compose that experience across multiple applications or multiple data stores." - Milind Wagle
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Time Stamps:* (3:04) Milind & Ravi’s roles at Equinix and Seagate
* (7:07) The future of IT Leadership
* (8:15) Gauging employee experience on a mass scale
* (10:17) Future of data analytics and cloud infrastructure
* (16:55) Best practices for cloud migration
* (22:41) Benefits of using a multi-cloud infrastrastructure
* (38:24) Secrets not enough execs know
* (37:50) Miliand and Ravi ask each other questions
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Sponsor
This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.
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Links
Connect with Ravi on LinkedInConnect with Milind on LinkedInLearn more about SeagateLearn more about Equinix -
Prasad Ramakrishnan, CIO and SVP of IT at Freshworks, and Carter Busse, CIO at Workato, discuss how IT Leaders can play a vital role in the employee experience, getting ahead of pain points, their secrets to security and automation, and much more.
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“We get employees involved in the decision making process. We want them to have a say in terms of which tool they like, which vendor and features they like …We believe that the technology out there is now like a utility. Everybody has an opinion and everybody needs to participate in the process.” - Prasad Ramakrishnan
“I look up to [CIOs] that are really passionate about understanding how the business works… They're not necessarily concerned about the technology, but how they can enable the business to go faster and with the right cost measures in it, and really understand the business.” - Carter Busse
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Time Stamps:* (2:22) Prasad & Carter’s roles at Freshworks and Workato
* (4:10) How they view the scope of the CIO’s role
* (6:10) Carter and Prasad’s secrets to gauging results
* (11:45) Getting ahead of pain points to create a great employee experience
* (16:48) Building resiliency during uncertain times
* (26:15) Maintaining while scaling
* (29:55) The future of automation in the employee’s security experience
* (35:23) Secrets not enough executives know
* (38:20) Prasad and Carter ask each other questions
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Sponsor
This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.
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Links
Connect with Prasad on LinkedInConnect with Carter on LinkedInLearn more about FreshworksLearn more about Workato -
Jim Chilton, CIO at Cengage Group, and Rob Lee, CTO at Pure Storage discuss overcoming obstacles during a digital transformation, building infrastructure with ransomware in mind, and staying secure while scaling up quickly, and much more.
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“Over the last couple of decades, you've heard the CIO, or even the CTO, considered to be the CEO's mechanic or plumber… The reality is that technology is the enabler for nearly every company on the planet today – that means that the mechanic and plumber are now the architect. I would encourage executives to think differently about technology executives and the contribution they can make to the strategy of the company.”
- Jim Chilton“When you're in a game of ‘build a better mouse trap’, ‘build a better mouse’, you can't just focus on the next mouse trap in front of you. [Security] has got to be an upfront consideration, in all of the product and process, in all the decisions that you make… for a performance system.”
- Rob Lee---------
Time Stamps:
* (1:14) Impacts of the ‘overnight’ shift to remote work
* (6:21) Remember the basics when undergoing digital transformation
* (9:33) Predictions for the future of work in 2022
* (14:26) Prioritize security when building infrastructure
* (31:03) How to scale up quickly and securely
* (26:08) What keeps Rob engaged and Jim’s technology predictions
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Sponsor
This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.
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Links
Connect with Jim Chilton on LinkedInConnect with Rob Lee on LinkedInLearn more about Cengage GroupLearn more about Pure Storage -
Johan Dowdy, Global Head of IT at Asana, and AP Purakayastha, Group CTO at Skillsoft and SumTotal, analyze the always-evolving job description of an IT leader, before sharing valuable insights on improving employee experience as well as engagement, and much more.
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“There's the adage that the customer is always right, and that's very much as true today as it was 10 years ago. Now, that wasn't always the perception of folks in IT… but that is the north star of all great IT organizations. They are perceived as going the extra mile and providing outstanding customer service.”
- Johan Dowdy“Employees, more and more, are looking for more than just a job. They're looking for growth. They're looking for a purpose… So, IT's role is to help employees grow continuously, to learn with whatever tools we have, and to do that naturally and seamlessly with the workflow.”
- AP Purakayastha---------
Time Stamps:
* (1:42) IT’s role in employee experience
* (5:44) Must-have tools for productivity
* (7:46) Using IT to increase employee engagement
* (18:33) Building resilience into tech stacks and strategy
* (21:46) Career secrets AP & Johan have learned
* (24:06) Predictions for the future of work in 2022
* (27:29) Biggest changes in tech from the past 20 years
* (28:08) Making the case for automation
* (30:44) Adopting a customer service mindset in IT
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Sponsor
This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.
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Links
Connect with Johan on LinkedinConnect with AP on LinkedinLearn more about AsanaLearn more about Skillsoft and SumTotal -
Shivani Govil, Chief Product Officer at CCC Intelligent Solutions, and Seth Rachlin, Executive Vice President at Capgemini, discuss the ways digital technology is transforming the insurance industry, share advice on balancing internal innovation with external stability, and much more.
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“At the end, it's about streamlining towards the outcomes that you're trying to deliver. It's very important that as we think about this need for digital transformation, it's not an isolation of, ‘Oh, I want to go on this journey because everyone is doing it.’ It's about how do you deliver those better outcomes as a business and as an organization?”
- Shivani Govil“I think many who sit in the CIO and CTO seat, we are enamored of technology. We love technology. I think too many of us don't recognize that there needs to be a business imperative for technology to make a difference… The secret is figuring out how to make it relevant and meaningful, and how to make it resonate for customers, employees, and for stakeholders through the ecosystem, because otherwise it's just cool technology.”
- Seth Rachlin---------
Time Stamps:
* (1:53) New tech’s influence on consumer’s expectations
* (5:11) Balancing internal innovation and external stability
* (8:22) How new tech and world events will impact insurance in 2022
* (11:04) Reasons for digital transformation outside remote working
* (17:10) Advice to legacy companies for digital transformation
* (21:07) Innovating with a purpose and plan
* (23:03) Shivani and Seth share what keeps them motivated
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Sponsor
This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.
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Links
Connect with Shivani on LinkedinConnect with Seth on LinkedinLearn more about CCC Intelligents SolutionsLearn more about Capgemini -
Michael Oberlaender, CISO at LogMeIn, and Wayne Sadin, a Board IT Advisor at Via Group Partners, talk about today’s biggest threats in cybersecurity, risk management responsibility, preparing for a sophisticated digital world, and much more.
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“Cybersecurity is not going away. You cannot ignore it, shortcut it, or under fund it, and the moment you do that - you pay the price later. What has changed is the sophistication on the attacker’s side, and response and preparation needs to take this into account. That is why it’s key to invest in threat intelligence, threat modeling, and similar subjects.”
- Michael Oberlaender“We've got to be building the ability to deliver whatever services the business wants, which means breaking down the monolithic stacks and breaking down the mindset that we have to do it in house…We've got to adapt the IT department, and the company, to the idea that we set a data architecture, a security architecture, a delivery architecture, and then move to a modular IT environment where we would be the stewards of the work, and not necessarily arms and legs of all of them.”
- Wayne Sadin---------
Time Stamps:
* (1:41) The current state of cybersecurity
* (2:42) Ensuring cybersecurity improves employee experience
* (6:43) Avoiding a false sense of proper security hygiene
* (10:18) Risk management responsibility and third-party analysis
* (16:15) Prepping technology stacks for the future of cloud-based work
* (23:52) Predictions for 2022 & adapting IT to the future of remote work
* (33:39) Michael and Wayne share secrets they wish more executives knew
* (34:43) Advice on asking for funding for preventative security measures
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Sponsor
This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.
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Links
Connect with Michael on Linkedin
Connect with Wayne on Linkedin
Check out Michael's books:
GLOBAL CISO - STRATEGY, TACTICS, & LEADERSHIP: How to Succeed in InfoSec and CyberSecurityC(I)SO - And Now What?: How to Successfully Build Security by DesignLearn more about LogMeIn and LastPass
Learn more about Via Group Partners
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