Episódios
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Join us for the finale of season two where host Russell Evans and producer Jade Towle reflect on the season and delve into discussions on how to adapt businesses to better meet customer needs, the importance of prioritizing and acting on feedback, and the significance of adopting a people-first approach while aligning with a purposeful direction.
Featuring soundbites from notable guests such as Anthony Viel, CEO of Deloitte Canada; Dr. Susan Black, President and CEO of the Conference Board of Canada; Brett Belchetz, CEO and Co-Founder of Maple; Ross Wainwright, former CEO of Alida, among others, we revisit the most impactful moments from season two.
After this episode, you’ll learn:
How top leaders are contributing to a better CanadaHow organizations are prioritizing adapting needsThe benefits of a triple-bottom-line approach to businessAnd moreDo you know of a leader in Canada who is committed to making meaningful change and really driving impact? We’d love to hear from you. Reach out to us with your guest suggestions: https://www.caatpension.ca/podcast/contact-us.
CAAT believes every Canadian deserves access to a workplace pension. Learn more: https://www.caatpension.ca/pensions-for-everyone.
The Contributors eBook, Lessons from the Leaders, is here! Discover the real stories, as told on Contributors episodes, about leaders who overcame a challenge and improved their business structure, culture, or approach.
Download your copy here: https://mailchi.mp/53b43e0152a4/3u7xfoybpi
Show Links:
• Introduce DBplus to your workplace: https://www.caatpension.ca/employee-toolkit/en/
• Download the free Contributors e-book, Lessons From the Leaders: https://mailchi.mp/53b43e0152a4/3u7xfoybpi
• Learn more about CAAT Pension Plan here: https://www.caatpension.ca/
• Read the Contributors blog here: https://www.caatpension.ca/podcast/blog
• Follow us on LinkedIn: https://www.linkedin.com/showcase/contributors-podcast
• Follow us on Twitter: https://twitter.com/ContributorsCA
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Retirement income security is a looming issue in Canada.
In this insightful episode, we delve into the dynamic world of defined benefit (DB) pension plans in Canada, tracing their journey from prominence, through decline, to their modern resurgence.
Host Russell Evans brings a roster of leaders and experts onto the show, including: Pamela Steer, President & CEO, CPA Canada; Stephen Poloz, former Governor of Bank of Canada and Special Advisor, Osler Hoskin & Harcourt; Keith Ambachtsheer, Co-founder, KPA Advisory Services LTD.; and, Paul Lai Fatt, Director of Pension Solutions, CAAT Pension Plan.
This episode is not just a journey through time – it's a roadmap for the future of retirement planning in Canada. Perfect for decision-makers, professionals, policymakers, and anyone interested in the state of pension plans.
After this episode, you’ll learn:
• Why defined benefit (DB) pension coverage had declined across Canada’s private sector over the past decades
• Why employers are prioritizing bringing back modern DB plans in the workplace today
• How modern pensions can shift Canada away from a challenging economic future
CAAT believes every Canadian deserves access to a workplace pension. Learn more: https://www.caatpension.ca/pensions-for-everyone.
The Contributors eBook, Lessons from the Leaders, is here! Discover the real stories, as told on Contributors episodes, about leaders who overcame a challenge and improved their business structure, culture, or approach.
Download your copy here: https://mailchi.mp/53b43e0152a4/3u7xfoybpi
Show Links:
• Introduce DBplus to your workplace: https://www.caatpension.ca/employee-toolkit/en/
• Download the free Contributors e-book, Lessons From the Leaders: https://mailchi.mp/53b43e0152a4/3u7xfoybpi
• Learn more about CAAT Pension Plan here: https://www.caatpension.ca/
• Read the Contributors blog here: https://www.caatpension.ca/podcast/blog
• Follow us on LinkedIn: https://www.linkedin.com/showcase/contributors-podcast
• Follow us on Twitter: https://twitter.com/ContributorsCA
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How can organizations transform and scale, while promoting the greater good for Canada? For Brett Belchetz, CEO and Co-Founder of Maple, the answer was shifting from a consumer focused B2C model to an influential force in the B2B landscape. Host Russell Evans and guest Brett Belchetz engage in conversation, delving deep into the genesis of Maple’s journey – and more importantly, how other organizations can learn from the transformational pivot the virtual healthcare app made. With his unique experience as both a physician and CEO, Brett brings fresh, practical innovations to the market through Maple, emphasizing a collaborative and adaptive approach to expanding into the B2B space.
Transitioning to a B2B focus came with its own set of unique challenges, and Brett shares insights into the intricacies of balancing the interests of individual patients with those of their employers.
After this episode, you’ll learn:
How Maple’s responsiveness to changing market dynamics led to remarkable growthHow Brett’s vision and strategic acumen steered the company toward successThe power of collaboration and how to swiftly adapt for sustained successWhy pivoting to a B2B model can improve alignment with individual customer needs and unlock untapped potential How organizations can prioritize different audiences, while ultimately supporting a better CanadaThe Contributors eBook, Lessons from the Leaders, is here! Discover the real stories, as told on Contributors episodes, about leaders who overcame a challenge and improved their business structure, culture, or approach.
Download your copy here: https://mailchi.mp/53b43e0152a4/3u7xfoybpi
Show Links:
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Attraction and retention strategies are critical in the workforce today, and it’s becoming clear that the race for talent is here to stay. In this special panel episode, Russell sits down with two guests: Dr. Susan Black, CEO of the Conference Board of Canada, and Derek Dobson, CEO and Plan Manager of CAAT Pension Plan. Their conversation focuses on “the marathon for talent,” which refers to a shift in perceptions and perspectives around the trending term “race for talent.” Derek and Susan discuss how employers can capitalize on today’s hiring landscape, sharing their perspective on why it’s important to shift to a long-term approach in order to retain your employees. Susan’s career has focused on helping leaders solve intense challenges through groundbreaking research in human resources and inclusion, while Derek is a champion of sustainable solutions to Canada's biggest problems, like the growing retirement savings gap.
After this episode, you’ll learn:
A winning formula to overcome current talent attraction challengesTangible solutions to improve employee productivity, engagement, retention, and attractionHow to get an edge on your competitors by demonstrating a long-term investment in employees at a low costHow to bring more flexibility and financial wellness into the workplaceThis episode was originally released on January 18, 2023
The Contributors eBook, Lessons from the Leaders, is here! Discover the real stories, as told on Contributors episodes, about leaders who overcame a challenge and improved their business structure, culture, or approach.
Download your copy here: https://mailchi.mp/53b43e0152a4/3u7xfoybpi
Show Links:
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With influencer marketing driving an increasing percentage of online business, and more children dreaming of becoming YouTubers than astronauts, it’s abundantly clear that leveraging video content is the way of the future. In this episode, Russell sits down with Shahrzad Rafati, Founder & CEO of Broadband TV Corp. (BBTV). BBTV is a media-tech company that is advancing the world by helping creators succeed. With over 35 million pieces of content in its purview, BBTV is the second-largest video property worldwide for unique viewers, following only Google. Russell and Shahrzad discuss the upsurge of the creator economy and how BBTV is empowering subject matter experts to create valuable content and develop strong partnerships. Video content is changing the way we live, learn and shop online.
After this episode, you’ll learn:
Why it’s time for Canadian businesses to embrace collaborating with subject matter expert content creatorsWhat BBTV is doing to enable under-represented Canadian voices to reach a global audienceHow BBTV’s quadruple bottom line business model enables a higher-performing organizationHow Canada’s multicultural atmosphere fosters powerful leadersThe future of content – how advancements in AI are transforming the content landscapeThe Contributors eBook, Lessons from the Leaders, is here! Discover the real stories, as told on Contributors episodes, about leaders who overcame a challenge and improved their business structure, culture, or approach.
Download your copy here: https://mailchi.mp/53b43e0152a4/3u7xfoybpi
Show Links:
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Dell has been a trusted name in technology since before the Internet made its way into the palms of our hands. Technology has evolved in countless ways since those days, and today, AI is making its way to the forefront of this evolution. In this episode, Russell speaks with Dr. Rola Dagher, Global Channel Chief at Dell. We’ll learn why the human element will always have a place in the evolution of technology, and how AI will continue to improve our lives, specifically in areas like education and healthcare. Russell and Rola also discuss servant leadership, and the importance of emotionally connecting with your colleagues and customers.
After this episode, you’ll learn:
How Dell uses AI to innovate and provide exceptional user experiencesWhy regulation and security is essential to the implementation of AIWhy companies need to embrace AI to stay competitiveWhy servant leadership can help attract and retain superior talentHow Dell is making an impact by encouraging young girls to embrace STEMThe Contributors eBook, Lessons from the Leaders, is here! Discover the real stories, as told on Contributors episodes, about leaders who overcame a challenge and improved their business structure, culture, or approach.
Download your copy here: https://mailchi.mp/53b43e0152a4/3u7xfoybpi
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With a looming recession, Canadians are becoming more selective about where their dollars are going. This is just one reason why it’s more important now than ever for brands to provide best-in-class customer experiences that are more than just transactional. In this episode, Russell sits down with Ross Wainwright, CEO of Alida, a customer experience management and insights platform. They discuss why Customer Experience (CX) needs to be top of mind for every Canadian organization vying to win the marathon for talent and build a loyal customer base. The pair also dig into the importance of building an exceptional employee culture based on feedback, empowerment, and trust.
After this episode, you’ll learn:
Why it’s more important than ever for retailers to build trusted relationships with their clientsHow embracing data and acting on feedback enables companies to build and maintain exceptional customer relationshipsHow Alida helps to close the feedback loop to create best in class customer experiencesHow courageous leadership and community building can transform an organization’s cultureWhy building ERGs is invaluable to employee cultureThe Contributors eBook, Lessons from the Leaders, is here! Discover the real stories, as told on Contributors episodes, about leaders who overcame a challenge and improved their business structure, culture, or approach.
Download your copy here: https://mailchi.mp/53b43e0152a4/3u7xfoybpi
Show Links:
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"Accounting is the language of business" has been a long-held truth for decades, but language is subject to evolving, changing, growing. In this episode, Russell sits down with Pamela Steer, President and CEO of CPA Canada. Russell and Pamela dissect the evolution of the CPA profession, and discuss how accountants-turned-CFOs, in particular, are an organization's secret weapon. The episode also covers financial literacy, including why it’s a top priority for Chartered Professional Accountants and how the association provides resources and training to help Canadians and their future.
After this episode, you’ll learn:
The key role of CFOs in a changing worldHow to create meaningful ESG reporting by starting with the numbersWhat CPA Canada is doing to influence financial literacy in Canada’s high school curriculumA peek into the evolving "Integrated Reporting" approachAnd moreShow Links:
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In this episode, Russell tackles some of the big questions surrounding innovation in a traditional industry along with the leader of a company that’s seen more than 160 years of transformation. Colin Osborne is the CEO of Samuel, Son & Co.—an Oakville, Ontario-based advanced manufacturing company that traces its roots back to 1855. Together, Russell and Colin discuss how Samuel has made its way to the forefront of a new, green approach to manufacturing by upskilling its labour force, reducing material waste, and building partnerships with some of the fastest-growing businesses in the low-carbon economy.
After this episode, you’ll learn:
How Samuel, Son & Co. has had so much longevity in the marketWhy the company is a strong advocate for Canadian manufacturingSamuel’s dual-faceted approach to climate change What business leaders in Canada can learn from Mexico and the U.S.The unique advantages of leading a privately-held companyShow Links:
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Attraction and retention strategies are critical in the workforce today, and it’s becoming clear that the race for talent is here to stay. In this special panel episode, Russell sits down with two guests: Dr. Susan Black, CEO of the Conference Board of Canada, and Derek Dobson, CEO and Plan Manager of CAAT Pension Plan. Their conversation focuses on “the marathon for talent,” which refers to a shift in perceptions and perspectives around the trending term “race for talent.” Derek and Susan discuss how employers can capitalize on today’s hiring landscape, sharing their perspective on why it’s important to shift to a long-term approach in order to retain your employees. Susan’s career has focused on helping leaders solve intense challenges through groundbreaking research in human resources and inclusion, while Derek is a champion of sustainable solutions to Canada's biggest problems, like the growing retirement savings gap.
After this episode, you’ll learn:
Show Links:
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In this episode, Russell sits down with Christine Bergeron, the President and CEO of Vancity. As a values-based financial cooperative, Vancity uses its assets to improve the financial well-being of its members and their communities. The company puts its members, their communities, and the planet at the centre of everything they do by giving back 30% of their profits to members and communities every year. With over 500,000 members, Vancity is a profitable co-op that’s taking action on climate change, affordable housing, and reconciliation through a decision making process that depends on an impact lens. Despite being local to British Columbia, the thriving community co-op has a lot to offer other Canadian organizations that are looking for ways to improve their business and make Canada a better place.
After this episode, you’ll learn:
Show Links:
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What does a thriving Canada look like tomorrow, next year, in 2030? According to Deloitte, it’s time to spark a new, better future for the country, and while the challenges we face are big, so are the opportunities. In this episode, Deloitte’s CEO for Canada and Chile, Anthony Viel (also known as AV) joins Russell to discuss why we’re in a pivotal moment, and how we can make the most of our country’s current economic landscape. As a company that’s in the business of building a better future for Canada, Deloitte has plenty in common with the team at CAAT. Anthony shares some of the wisdom he’s gleaned during his years as a leader, as well as some of the key highlights of his personal journey as an immigrant to Canada.
After this episode, you’ll learn:
How Deloitte Canada is approaching the race for talent, including strategies for retaining top talent in competitive industries Smart investments leaders can make to free up valuable time and resources Creating a better future for Canada by expanding access to knowledge and strengthening immigration Anthony’s secrets to success including passion, drive and a sense of perspectiveShow Links:
This podcast episode was produced by Quill.
*Derek Dobson is an associate of the Canadian Institute of Actuaries.
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Purolator provided essential services during the pandemic, keeping Canada’s healthcare system running and supplied. It also provided essential services to meet the demands of a surge in e-commerce, allowing Canadians to shop from the safety of their own homes. Now, coming out of the pandemic, the Canadian company has increased its efforts to provide health and wellness programs to its staff members, recognizing how essential their well-being is to business success. In the first episode of Contributors, Season Two, host Russell Evans sits down with Purolator’s President and CEO, John Ferguson. He explains how Purolator is positioned to continue being a uniquely Canadian shipping and freight company that can meet the challenges of the future.
After this episode, you’ll learn:
How Purolator is combining the power of innovation and sustainability to better serve the company’s customers and its employee base of more than 14,000Some of the challenges the company has faced over the past few years, and how they are working to overcome themWhy the organization was inspired to hire an internal Chief Medical DirectorThe future of the shipping and freight industry in CanadaShow Links:
This podcast episode was produced by Quill.
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The most admired Canadian businesses focus on more than just the bottom line. Ultimately, these are organizations that pursue a significant mission, while also prioritizing ways to make Canada better, more prosperous, more resilient, and more equitable. Contributors returns for season two and host Russell Evans is gearing up to speak with a whole new roster of Canadians leaders who will share their inspiring stories about our country’s future, including tangible takeaways for employers, employees and Canadians like you. He'll go beyond the headlines to learn who his guests are personally, gather insights into their leadership styles and uncover new ideas that we can all try at our organizations.
Join a new Contributors season this Fall.
Show Links:
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In the final episode of season one of Contributors, Jade Towle of CAAT Pension Plan sits down with host Russell Evans to discuss some of the key highlights from the series so far. Together, Jade and Russell review a variety of lessons and takeaways from some of Canada’s top changemakers that were interviewed in season one. From the race for talent, to employee engagement and finding purpose at work, the podcast series has explored some of the most topical issues in Canada today. This retrospective episode features some of the best insights, tactical advice, and memorable nuggets of wisdom we’ve heard on the show so far.
After this episode, you’ll learn:
The power of diversity and inclusionHow top talent fuels the innovation economyThe value of being open to new skillsStrategies for fostering innovationShow Links:
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For decades, Canada's universities and colleges have provided fundamental career pathways for professionals, artists, and trades people, and over the last 20 years, these institutions have needed to constantly adapt to keep pace with the shifts in the modern Canadian workforce. In this episode, Russell is joined by Anne Sado, the past president of George Brown College. During the episode, she shares how Canadian colleges, like George Brown, have created learning pathways to mitigate the growing skills gap – and empower employers to continue supporting Canada’s future. After this episode, you’ll learn:
The key trends that are transforming Canada's education spaceWhy a growing skills gap has impact on all industries across CanadaThe benefits (for employers) of building or supporting an educational pathway for students entering the workforce How experiential learning can help us train future generations more effectivelyNew opportunities ahead for creating innovation literacyShow Links:
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In this episode, Russell sits down with Victor Dodig, CEO of CIBC. Victor shares his insights into the future of Canada, as seen through CIBC’s modern approach to finding solutions. In addition, he advises C-suite executives on how they can evolve to become more modern and enable more of their people, their customers, and their society. This episode will demonstrate the unfolding future of banking following the pandemic, including how and why CIBC is investing in initiatives that impact more than its bottom line – from technology to sustainability, to its people, to Canada’s future.
After this episode, you’ll learn:
A new definition of ‘modernizing’ and how this concept can help you better understand your clients, employees, and competitors How CIBC leverages relationship management in every aspect of its business – and how you can follow similar processes to improve your business Three ways to empower employees to reach their full potentialShow Links:
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In this episode, Russell sits down with Catherine McCall, the Executive Director at Canadian Coalition for Good Governance, to discuss building good governance in Canada. This episode explores how organizations can champion good governance in Canada, including various strategies to improve ESG factors, how to empower employees, and where to start if governance is a new priority.
After this episode, you’ll learn:
The value of prioritizing ‘good governance’; How any organization across Canada can leverage governance to impact their bottom-line (regardless of having a Board involved or not!); How organizations are leveraging collective power to empower their stakeholders, including their employees; Best practices for leaders who are looking to improve their approach to ESG factorsShow Links:
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In this episode, Russell sits down with Zahid Salman, the CEO and Board Director at Green Shield Canada. Zahid explains how Green Shield is helping to drive better health outcomes, improve access and provide additional support to Canadians during a challenging time. Zahid explains how Green Shield focuses on supporting dental, oral health and mental health, especially for women and BIPOC communities who the pandemic has disproportionately impacted. He also shares his perspective on how executive teams can address mental health issues, particularly for BIPOC women. Finally, Zahid offers his thoughts on the future of our country’s healthcare system.
After this episode, you’ll learn:
Why Canadians need additional support for oral health and mental health now more than ever;How the pandemic has disproportionately affected women and BIPOC communities;The current barriers standing in the way of better access to healthcare for all Canadians;How we can drive better health outcomes overall for Canadians.Show Links:
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In this episode, Russell sits down with Derek Dobson, CEO and Plan Manager at the CAAT Pension Plan. Exploring the challenges of retirement security in Canada today, Derek provides insightful commentary about how DB pension plans are integral to Canada’s retirement ecosystem and why access to a secure pension plan in the workplace is a significant priority for Canadian and employers today.
After this episode, you’ll learn:
The looming challenge of retirement savings in Canada – and the opportunity for our economy;Three ways employers are improving their business by joining a defined benefit pension plan;How organizations, like CAAT, are transforming and innovating pensions;Derek’s “secret sauce” behind creating a new category in the retirement savings space.Show Links:
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