Episódios

  • How can parametric insurance transform risk management in an unpredictable world?

    Munich Re, a leader in reinsurance, is paving the way for innovative parametric solutions addressing weather-related and natural catastrophe risks.

    Robin Merttens is joined by René Mück, Global Head of Parametric NatCat, and Marcel-Steffen Reif, Global Head of Weather Agricultural Risks, to explore how Munich Re’s data-driven insurance products help corporates, public sector entities and industries navigate complex and evolving risks.

    A key focus of the conversation is understanding the growing demand for parametric insurance, its role in bridging protection gaps and how Munich Re is developing solutions for emerging risks like green energy and agriculture.

    Key talking points:

    What does the Capital Partners unit at Munich Re do?How parametric insurance addresses gaps in traditional coverage.Revenue smoothing for industries like renewable energy and agriculture.Client use cases – from supply chain disruptions to hurricane protection.Addressing basis risk in parametric insurance and how to manage it.Expanding applications for parametric solutions, including public sector resilience.Sensor technology and its potential to enhance parametric insurance accuracy.The importance of client education and engagement in driving adoption.

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Define the concept of basis risk in parametric insurance and its implications for claims.Summarise the role of client education in fostering adoption of parametric insurance.List the key industries benefiting from parametric solutions, including energy, agriculture and construction.

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 328 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • How can impartial valuations drive transparency and trust in insurance?

    Kroll’s platform provides property valuations through data-driven insights that benefit insurers, brokers and property owners alike.

    Matthew Grant sits down with Kiran Aulakh, Kroll's VP of Fixed Asset Advisory, to explore how Kroll’s platform combines technology and real-time data to assess underinsurance and overinsurance risks across vast property portfolios.

    Kiran shares her insights on the value of green valuations, and the importance of impartial assessments, which Kroll provides through both an API and a standalone platform for seamless integration into clients' ecosystems.

    Key talking points:

    The role of impartial valuations in improving insurer-client trustHow Kroll’s platform combines technology with in-person expertiseReducing claims friction by accurately assessing property insurance needsUsing valuation data to better negotiate policy terms for clientsKroll’s partnership with WTW and global insurers to streamline valuation assessmentsReal-time data updates and third-party integration for accurate market responsesGreen valuations and the impact of ESG on future property valuation trendsAulakh’s thoughts on data scalability and how it supports insurer-broker collaboration

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Kiran Aulakh or Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe the role of impartial valuations in managing underinsurance and overinsurance risks.Define the impact of valuation accuracy on insurance policy terms and claims outcomes.Measure the importance of transparent valuations in fostering stronger insurer-client relationships.

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 327 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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  • How do you shed light on ‘dark shipping activity’?

    S&P Global Market Intelligence aims to support insurers throughout the entire insurance value chain by providing critical data and insights.

    Matthew Grant is joined by George Devereese, who monitors and tracks shipping around the world to screen them against various forms of liabilities. This data is passed onto markets such as the insurance world, to build a better and fuller picture for the insurance contract.

    A key aspect of this process involves identifying and understanding the risks associated with illicit or ‘dark’ shipping activities.

    Key talking points include:

    How are the analytics provided helping insurers?Why all navigation is a timestamp.What is AIS and how can it help an insurer understand a ship’s history?Understanding a ship’s risk - from tracking to insurance contractsDriving frigates and hunting pirates - George’s time in the NavyOn becoming ‘dark’ - are there exemptions to turning off AIS?Collaborating with Concirrus Cross pollination of data - understanding a bigger and better picture for underwriting riskNew launches in S&P Global Market Intelligence’s portal looking ahead to the future

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe how data on a ship’s movement can better inform an underwriter’s decisionExplain what an AIS is, why this can be manipulated by some vessels, and how this affects the underwriterDefine dark shipping activity and why it is important to understand its implications in insurance

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 326 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • Ben Turner joked that he’d “be a rich man for every pound [he] had somebody asking” what Salesforce has to offer the insurance world.

    Robin Merttens is joined this week by Ben Turner and Tom Swire at Salesforce, who touch on their journey to joining the company, the trouble with legacy systems and the exciting prospects for the future including an agency management system to be launched in 2025.

    If you enjoyed this conversation and would like to hear more, our October evening event hosted in collaboration with Salesforce and Azur Technology was recorded. The videos will be available on our website soon.

    Key talking points include:

    On working as an underwriter or in insurance market standards to joining Salesforce - the journeySalesforce’s place in insuranceThe importance of the workbenchCase studies from the front line - N2G and Crux UnderwritingThe Salesforce approach to AI - creating your own botLooking ahead to the future - all the exciting launchesA match made in heaven - working with ecosystems and partnersTransformation - making the unknown and scary just that tiny bit more familiar

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe how Salesforce operates in the insurance sector and the benefit of pre-built templates Specify how a CRM system can be a strong foundation for building an underwriting workbenchExplain how ecosystems work and how do you pick a successful partner

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 325 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • Determined to write delegated business better, Ben Laidlaw joined Nick Tye and Jacqui Ferrier to found Carbon Underwriting.

    Carbon Underwriting is a Lloyd’s Syndicate MGU that provides shareable underwriting conclusions on its Graphene administration system.

    The company has matured since its conception in 2018, and Ben discusses navigating ‘Decile 10’ to gaining approval for Carbon’s second syndicate earlier this year, which will exclusively underwrite US business.

    Key talking points:

    The story behind the creation of Carbon Underwriting and growth in the Lloyd’s marketThe thinking behind the second syndicateUS business - why enter a competitive market? Smart syndication Graphene - who built it and what’s so good about it? Plans for the rest of this year and 2025On being Private Equity owned and waxing lyrical

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Specify what issues were in the delegated business market and what changes did Carbon Underwriting seek to solveDefine what ‘Decile 10’ is and how it changed the Lloyd’s MarketSummarise why smart syndication is and why it is a growing and exciting aspect in the Lloyd’s Market

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 324 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • Fadata’s CEO, Liselotte Munk, returns to the InsTech podcast with Robin Merttens to discuss the company’s recent developments, including its expansion to APAC and South America.

    Discover in this episode the intricacies of running a policy admin system provider, where Liselotte thinks the market is heading to next and the challenges with entering new regions.

    Key talking points include:

    The market’s maturity and the problems this may pose.Running a business when policy admin system changes are rare Working around compliance Working with a new generation of tech-savy insurersCulture shocks upon entering new marketsNavigating a highly competitive marketing with key playersUsing AI in FadataEcosystems versus agnostic systems provider - which is best?

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe why implementing a new policy admin system may pose issues for an insurer.Specify what markets across the globe are expanding and are interesting for new entrants in insurtech.Explain why you need to change your business model and approach when entering new global markets.

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 323 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • According to Mike Hobday, CEO of Insurants, the company is “a bit like being the Google Translator of the commercial insurance market”.

    Insurants is developed by Antworks in collaboration with Marsh McLennan to help commercial insurance companies manage and process their documents.

    This week, Matthew caught up with Mike, who previously having spent 12 years at IBM, witnessed early AI automation with the likes of Watson, through which he fell in love with document processing. At Insurants, Mike is bridging the language barrier (so to speak) between data that flows between brokers and carriers.

    Key talking points include:

    The importance of summarisation - courtesy of the InsTech AI bot internFalling in love with document processing - Mike’s career journeyWhat is the current problem with document processing in insuranceThe Periodic TableInsurants accuracy - working with MarshCommonality between insurance and the left side of the brainMoving business back to the UKVital advice for small carriers and brokers

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Mike Hodbay or Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Explain the issues with document processing in the insurance industry and why automation is the solution.Identify different types of documents used in insurance and their purpose.Summarise ways in which a carrier can integrate a document processing AI system into their workflow.

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 322 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • This week we are combining youthful enthusiasm with sage wisdom on the podcast, as Robin Merttens speaks to InsurX’s CEO, Gilbert Harrap and Chairman, Michael Watson. InsurX is a platform that enables insurers and brokers to undertake portfolio underwriting, automated contract binding, algorithmic underwriting and instant risk matching.

    Touching on the importance of driving digitisation in the London Market, Michael also shares highlights from his distinguished career, with a focus on his success at Canopius and his reasons for joining InsurX.

    An important episode for all those interested in digital trading, algorithmic underwriting and the future of the London Market.

    Key talking points include:

    The Hot Topic - digital trading solutions and an introduction to Never close to being at the “end” of a career - looking back at career achievementsWise owls and youthful enthusiasm - the perfect pairing?Plans for fundraising Development in the London Market - where are we at?The tension between centralised infrastructure and entrepreneursWhat is next for InsurX and the potential to bring digital trading beyond portfolio underwriting

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe what is a digital trading platform in insurance and why is it important in the context of the London MarketExplain why bringing new tools is difficult in a centralised infrastructure like insurance, and how companies can work around this issueIdentify reasons why it is valuable to mix young entrepreneurs with industry veterans when building out a new tool

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 321 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • According to Yann Barbarroux, Co-founder and CEO of Otonomi, “every year is like starting a new company”. It has been a year since we last caught up with Otonomi, and Matthew reconnects with Yann to discuss how parametric insurance helps mitigate supply chain risks, particularly in situations where traditional insurance falls short.

    Key topics include:

    Addressing pain points in maritime freight and global tradeDeveloping and refining parametric insurance productsReal-world case studies demonstrating Otonomi’s solutionsStrategies for managing accumulation riskYann’s expertise in risk management and its influence on Otonomi’s approachExpansion of the air cargo market and new maritime product offeringsGrowing awareness and adoption of parametric insuranceLeveraging AI to scale and enhance business operationsOtonomi’s global expansion plans and future funding strategies

    If you are interested to learn more about parametric insurance and non-damage business interruption, read our report here.

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Explain how AI and developing new tools can help automate tasks within a business.Define parametric insurance and its impact in the perishable goods market.Identify the common issues in the cargo insurance space and how parametric insurance can solve them.

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 320 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • At InsTech, we love featuring founders who took matters into their own hands to solve the problems they encountered. This episode shines a spotlight on one such entrepreneur who did just that.

    In the insurance industry, manually cleaning data remains a costly and time-consuming challenge. To explore this issue, Matthew Grant sits down with Nicola Turner, CEO and Co-founder of Scrub AI. Scrub AI is a platform that automates repetitive data cleaning tasks—a solution born from Nicola's own experience as an underwriter struggling with inefficient processes.

    Key talking points include:

    Nicola’s journey from underwriter to ‘accidental’ entrepreneurHow identifying a persistent problem led to a solutionThe challenges and successes of raising funding for a tech start-upWhy data management remains such a significant issue in the insurance sectorThe role of AI, machine learning, and technology in transforming data processesInsights on working with co-founders and finding the right partnersBalancing the demands of start-up life with personal well-being

    If you would like to hear more about entrepreneurs, raising funding and founding a company, listen to episode 317 with Marcus Ryu, Partner at Battery Ventures and Chairman at Guidewire.

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe what are the current issues with data in the insurance industryDefine bordereau and what problems might they pose for an insurer Identify ways in which entrepreneurs can generate funding and develop their team

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 319 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • Next month, Martin Reith will mark 40 years in the London Market. As he approaches this significant milestone, we sat down with him to discuss his journey into the industry, his most notable achievements, his decision to become Chairman of Artificial Labs, and his thoughts on the challenges of modernising the London Market. We also explored his strong advocacy for algorithms and the advice he has for the next generation of industry leaders.

    Key talking points:

    Starting 40 years ago Founding Ascot Underwriting and receiving backing from AIG What has gone well in the Lloyd’s Market and what can be improved?Is there a good time to invest in technologySmart Follow - a term often misunderstoodThe world of algorithmsMartin’s advice for anyone thinking about entering the MarketplaceThe London Market - it works on people

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Explain what Smart Follow is in the context of insuranceIdentify ways in which the London Market place can take advantage of innovationSummarise what an algorithm is and how it can be implemented in insurance

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 318 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • What does it take to build a company like Guidewire or attract investor interest?

    This week, Matthew Grant talks with Marcus Ryu, Co-founder and Chairman of Guidewire, and Partner at Battery Ventures. Marcus, one of Guidewire's five founders, shares his experiences from starting the company in 2002 and the lessons he learned along the way.

    In this episode, Marcus discusses his shift from leading Guidewire to investing through a multi-stage technology investment firm. The conversation covers topics relevant to those interested in the insurance industry, current trends in insurance technology, and practical advice for entrepreneurs and investors alike.

    Key talking points include:

    Graduate school and finishing at the beginning of the dot-com eraWhat ingredients are necessary to found a successful company? Startups are insurgentsThe first sale cycle - what is ‘wandering in the desert’?Why you need recklessness to start a companyThe Guidewire story and staying agile in 2024From founder to investor - joining Battery VenturesInvesting in hyperexponentialClosing remarks on admin systems and generative AI

    You can listen to our podcast with Amrit Santhirasenan, Co-founder and CEO of hyperexponential here.

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe what founders can learn from the conditions necessary for a successful startup to grow Specify how a large technology company can remain relevant and agile after being founded over 20 years ago.Identify certain traits and characteristics that investors look for in companies and why

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 317 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • Have you ever built your own solution to a problem?

    Quotech, founded by Guillaume Bonnissent, provides technology for commercial underwriters and brokers. Its integrated solutions cover data ingestion and extraction, pricing, distribution, policy administration and claims.

    Matthew Grant caught up with Quotech’s CEO and founder to touch on his underwriting past and how it has helped build a company, the issues with Excel spreadsheets and targeting specific insurance lines to produce tailored products.

    Key talking points include:

    From underwriter to entrepreneur - the journeyProducing innovative solutions for underwriters Targeting specific insurance lines - can you really do everything if you can do marine?The importance of user experienceTransitioning from coding to leadershipInvestors and future prospects

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe the current issues underwriters face with Excel spreadsheets and policy platformsExplain what is an underwriting workbench and why are they helpful to multiple members of a teamSummarise the importance of turning your frustrations into solutions and entrepreneurial tips for founding a business

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 316 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • This week Matthew and Robin are pointing the microphones at each other and back for our popular "Partners' Chat" as they review the world around us. Find out what is making Robin happy this month - almost 10 years after the term Insurtech was coined are established insurers now finally embracing innovation and technology? What can we learn from the start of the hurricane season and do investors share our enthusiasm for the role that start-ups and scale-ups can play in really changing insurance for the good in 2025.

    Key talking points:

    Robin on becoming a grandfatherRobin’s article on the positive aspects of the industryAlignment of interest between technology and insurance in the USReflecting back on InsTech’s events in New YorkHurricane season and the companies to look out forIs parametric insurance a potential solution to volatile risk?2024 and fundingThe rise of partnerships and ecosystems and Smart FollowWine tasting and looking into what InsTech has in store for 2025

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe how technology and insurance has aligned better together in recent years and why this innovation and development is importantIdentify changes in trends to investing in startups in the industrySummarise why parametric is a solution to volatile and hard to insure risk

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 315 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • Joining Insurance Thought Leadership over 10 years ago, Paul Carroll’s motivation was his belief that of four areas yet to be disrupted by digital innovation, insurance was one of them.

    This week Matthew Grant caught up with Paul Carroll to ask after 11 years of looking at insurance, how are insurers doing with technology?

    Key talking points include:

    Looking back, we predicted greater disruption: the fault of regulation and risk capitalThe industry metabolism and its speedDinner with Bill GatesWhen looking at insurance, are there disruptors equivalent to Microsoft?The birth of catastrophe modelling after Hurricane Arthur in ‘92The ‘Trough of Disillusionment’The rise of the platform The Laws of ZeroHow has the way we consume information digitally changed?

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Specify why the creation of the ‘platform’ is significant in insuranceIdentify why we had once predicted there would be greater disruption in insuranceSummarise what the ‘Laws of Zero’ are and why are they relevant to insurance

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 314 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • As one of the oldest insurtechs and thirty years in the business - what can we learn from Insurity?

    Robin Merttens spoke to Chris Lafond, CEO of Insurity - a P&C insurance software provider offering cloud-based solutions to help companies focus on profitability.

    After a series of acquisitions in 2019, Insurity continue to execute their thesis from five years ago in embracing the cloud and providing the industry with out-of-the-box technology solutions. It is currently trusted by 12 of the top 15 managing agents in London.

    Tune in to hear Robin and Chris discuss Insurity’s expanding presence in the London Market and whether the term “insurtech” is a helpful word.

    Key talking points include:

    Celebrating three decades in the industryGI Partners and expanding Insurity Looking back at Insurity’s thesis in 2019The need for underwriting workbenches in the London MarketIs AI the ‘data warehouse’ of our time?To ‘insurtech’ or not to ‘insurtech’?The future of acquisitions for InsurityThe curse of past technology decisions - the problems that occur with legacy systems

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Specify how an underwriting workbench can help usersExplain what the cloud is in insurance and how it can help users Summarise why mergers and acquisitions (M&A) can be beneficial for a company

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 313 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • Ahead of our next July evening event in London, Matthew Grant caught up with Deepak Badoni, President and Co-founder of EigenRisk Inc - a one-stop shop platform for the industry to bring all the catastrophe risk analytics in one place.

    Join Matthew and Deepak as they discuss the role of technology platforms in simplifying catastrophe risk analysis for underwriters amid the start of the hurricane season. Deepak shares his journey of founding EigenRisk Inc., the challenges of building a one-stop platform for catastrophe risk analytics, the importance of simplicity in complex modeling, and the growing preference for buying technology solutions over building in-house.

    Key talking points:

    The start of EigenRisk - a one stop shop platform for the industry to bring all the catastrophe risk analytics in one placeBuilding v buying - where do insurers stand?A solution for the entire industryDifferences between building a product and building a businessFinding the right modelers for the platform - the value of partneringA Costco for dataSee Deepak in London for ‘Climate and property blind spots revealed: making the right decision at the right time’

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe the importance of customer feedback and SaaS modelsSpecify methods for simplifying catastrophe risk managementIdentify how to building partnerships and integrating data successfully

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 312 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • In this discussion, Leah Emma from Liberty Mutual, Caolan Kovach-Orr from Arch Capital, and Rohit Reddy from Swiss Re Corporate Solutions share their experiences and strategies for leveraging AI and technology in the insurance sector. They cover key challenges, data utilization, build vs buy decisions, and the importance of making underwriting more efficient and engaging. A must-watch for anyone interested in the future of insurance.

    Speakers:

    Leah Emma, Assistant Director of Commercial Incubation, Solaria Labs – Liberty MutualCaolan Kovach-Orr, Head of AI & Automation, North America – Arch Capital GroupRohit Reddy, Head of Underwriting Strategy – Swiss Re Corporate SolutionsMatthew Grant, CEO – InsTech

    Key talking points:

    Each company and their strategyChallenges and opportunities in underwritingAI and technology in insuranceBuild vs Buy: strategic decisionsEngaging underwriters: culture and adoptionMagic wishes for the future

    You can now also watch the whole panel discussion here.

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Specify how AI can be utilised to address issues with the underwriter’s current role in insurance today Explain the build versus buy debateSummarise the current issues underwriters face in the industry and how it can be addressed

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 311 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • Crux Underwriting is a multi-line specialty underwriting business launched in early July by Graham Elliott. By combining underwriting with the tech arm of Azur Technology, founded by previous colleague Charlie Blackburn, we are witnessing the production of a 21st century MGA business.

    One for the technology lovers and the MGA innovators. Tune in to hear Robin speak to Charlie and Graham about entrepreneurship in the MGA world, how technology can slot itself into an underwriting business and why the cultural aspect is the hardest thing to get right.

    Key talking points:

    Journey from co-founding Azur Underwriting, to developing Azur Technology and Crux UnderwritingCharlie’s experience forming long-term partnerships with MGAs as a separate technology providerGraham building out an agile insurance business in a regulated marketThe relationship between MGAs and capacity providersWhy haven’t MGAs adopted modern and flexible platforms?Azur Technology: working on Salesforce What is it about technology that makes it currently excitingPetting-zoo sales: what has changed since starting a business in 2014

    If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe why an agile approach to building out a business in a regulated market is an unusual but beneficial approach.Specify what problems MGAs have with modernising and utilising new technology solutionsIdentify why MGAs have difficulties with deploying technology across multiple classes.

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 310 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • Reserv’s proposition is to help MGAs and carriers improve claims handling and increase data availability, making claim information available through multiple large language model (LLM) tools feeding automated workflows.

    After our successful May Evening Event hosted in collaboration with Reserv, Robin Merttens caught up with CEO CJ Przybyl and discussed the technology behind Reserv, including the integration of generative AI and modern data infrastructure, as well as the company's growth and expansion plans in the UK and Europe.

    Key talking points include:

    Origins of Reserv and CJ’s experience co-founding SnapsheetNoticing an opportunity for start-up and established MGAsBuilding and scaling Reserv - the success storyWhy the UK market is unique for TPAsFirst job out of university - defining a trajectoryEnsuring underwriting and claims are more conjoined and reactive The ideal balance in a claims adjuster's world between what the machines do and what the humans doDissatisfaction to digitisation - looking ahead to the future

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe what legacy issues surrounds few large TPAs and why this may leave some customers dissatisfied.Specify in what ways generative AI can alleviate processes claimsIdentify how underwriting and claims can be more conjoined

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 309 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.