Episódios
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Two experts from MillerKnoll’s Global Research and Insights team recap last episode’s conversation on the Harkin Institute’s inclusive design, before revealing new insights from our Global Workplace Assessment and examining the current state of work location policies. Next season, we’re reshaping the podcast to examine the future of work, plus our clients’ most pressing near-term needs for supporting new ways of working.
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The road to inclusivity stops for many buildings at ADA compliance, but two architects for The Harkin Institute for Public Policy and Citizen Engagement at Drake University are charting a different path. Listen in as they discuss replicable design principles of the institute, which combines sustainability, accessibility, and inclusivity for people with an array of disabilities.
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Thirty years after the passage of the Americans with Disabilities Act (ADA), there’s one research institute still pushing for more inclusive spaces for all. The Harkin Institute for Public Policy & Citizen Engagement at Drake University was created to deliver lasting support for social justice issues such as disability advocacy. Listen in as its founders, Ruth Harkin and former U.S. senator Tom Harkin—who authored the 1990 ADA—revisit the fascinating makings of the ADA and share about the institute continuing its legacy.
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What does it take to create workspaces people actually want to be in? Using smart technology as a sandbox, our guests explore how workplaces can forecast employee needs, measure results, and use data to ideate new people-centric solutions for using space. Listen in as Alea Fairchild, Ph.D., Director of the technology policy think-tank The Constantia Institute, and Jeremy Pollack, CEO and co-founder of the workplace experience platform Calven, talk about how we can effectively push the needle on the workplace experience.
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Office density before the pandemic didn’t provide an ideal workplace experience for anyone. That’s just one of the takeaways from our chat with two experts from the Global Research and Insights team at MillerKnoll. Listen in as Katie Finlayson, our Workplace Strategy Manager, and Bertie Van Wyk, our Insight Programme Manager, touch on employee connection and belonging and unpack the power of purposeful, personalized strategies for supporting employees whether they work remotely, in the office, or a mix of both.
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For this episode, we welcome two guests from the Copenhagen Institute for Future Studies (CIFS). Carsten Beck is Director of Research and Lovisa Volmarsson is an Advisor and Futurist. Our conversation started with a question about the implications of remote work on urban centers, but wandered into issues of livability, sustainability, economics, and public policy. The discussion generated plenty of ideas about how cities might adapt to become more affordable, regenerative, and desirable places to live and work.
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Like most weeks this season, we welcome two guests to this episode. However, since both have a knack for looking at issues from multiple angles, it feels like we’re packing in more insights per minute this time. Pallavi Shrivastava is Head of Workplace Consulting, West Asia for global real estate services firm JLL. Mike Petrusky is Director of Podcasts for global worktech company Eptura. He also hosts their Workplace Innovator Podcast and Asset Champion Podcast. Pallavi offers perspective on the state of work in Mumbai, where she is based. And Mike brings accumulated knowledge from the workplace strategists and real estate leaders he’s interviewed over the years.
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Our guests for this episode come bearing research from their respective organizations to spark business leaders to think differently about the physical environment. Despina Katsikakis is an Executive Partner and Global Head of Total Workplace for global real estate services firm Cushman & Wakefield. Kevin Delaney is CEO, Editor-in-Chief, and co-founder of Charter, a future-of-work media and research company. They balance eye-opening data with practical advice throughout their conversation with host Ryan Anderson.
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When the insights come at you as fast as they do in this podcast, sometimes you need a chance to reflect and consider how they apply to your world. So, this season, we’ve invited members of our Global Research and Insights team to join Ryan to discuss the themes that surface every couple of episodes. This week, we welcome Michelle Ossmann, PhD., Director of Healthcare Knowledge and Innovation, and Mark Catchlove, Director of our Global Insight Group. They reflect on themes that stood out for them so far this season, from the need for workplaces to provide meaningful experiences to the responsibility of leaders to invest in employee wellbeing.
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This week’s guests explore workplace wellbeing in both theory and practice. Gethin Nadin is a psychologist and Chief Innovation Officer at Benefex, a UK-based employee experience software company. He also consults with organizations like BT Consumer, where Andrea Kilgour serves as People Director. Together, they challenge listeners to think more strategically about employee wellbeing, from the role of the physical workplace to the link between wellbeing and productivity to the psychological benefits of the commute.
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To kick off Season 3, host Ryan Anderson welcomes Matthew Boyle, Senior Work Shift Reporter at Bloomberg News, and Annie Dean, VP of Team Anywhere at software development firm Atlassian. The dynamic among the three of them is fast-paced and the insights come one after the other. Listen as Matthew shares takeaways from his reporting on what he calls “the messy present of work,” while Annie adds practical advice for leaders looking to understand the purpose of the office today and build well-connected distributed teams.
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Welcome to Season 3! To kick off this season, your host—and our VP of Global Research and Insights—Ryan Anderson offers his thoughts on the state of the workplace today. Get his take on the variables affecting the future of work around the world, how the workplace can better support flexibility (hint: it’s not just through hybrid policies), and why organizations need to do more to address employee wellbeing. We hope you’re looking forward to going even deeper into these themes throughout the season. For more MillerKnoll insights, visit millerknoll.com/ideas-in-action.
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We’ve come to the end of another season, but there’s still time to look back in our season wrap-up. Host Ryan Anderson puts a bow on Season 2 by sharing new data that challenges listeners to shift their focus from returning to the office, and toward a reimagining of the office for this new era of work. For more MillerKnoll insights, visit millerknoll.com/ideas-in-action.
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As our Digital Marketing Strategy Lead at MillerKnoll, Chris Coleman has been helping Ryan Anderson answer questions from customers wondering whether they should start hosting meetings or other work functions in the metaverse. These questions get asked so often that Ryan invited Chris to join him on the podcast to share a digestible explainer of all things metaverse—or, as Chris prefers to refer to it, Web3. If you’ve ever found yourself lost in conversations about blockchains, NFTs, virtual reality, and the like, Chris breaks it all down and explains what it means to the future of business and our lives. For more MillerKnoll insights, visit millerknoll.com/ideas-in-action.
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This week, we welcome Corinne Murray, founder of Agate Studio. As a leading workplace strategist, Corinne helps organizations think differently about how they approach the creation, management, and evolution of their places of work. In an enlightening conversation, Ryan and Corinne explore the nuanced world of the future of work, touching on several approaches employers can use to evaluate both the built and social work environments to improve employee experience. For more MillerKnoll insights, visit millerknoll.com/ideas-in-action.
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Disruption has been the theme of Ronen Journo’s 28-year career, so his perspective on this period of rampant experimentation in corporate real estate is particularly prescient. Ronen is Senior Managing Director and European Head of Management Services & Operations at Hines, a privately owned real estate investment, development, and management firm. In this episode, he and Ryan discuss how the pandemic provided an accelerant for challenges that had been on a slow burn for decades, and the need for corporate real estate professionals to focus on the experiences of the people who use the built environment in order to fully realize its value. For more MillerKnoll insights, visit millerknoll.com/ideas-in-action.
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Inclusive design is a topic not nearly enough people are talking about. This week’s guests are working to fix that. Jolene De Jong is an Applied Insights + Design Specialist at MillerKnoll and Joseph White is the company’s Director of Design Strategy. They recently collaborated on a white paper for the peer-reviewed CRE Journal. In it—and in this episode—they unpack the need for architects and designers to move beyond accommodation of unique needs and toward a more widespread adoption of the notion that spaces that follow inclusive design principles simply work better for everyone. For more MillerKnoll insights, visit millerknoll.com/ideas-in-action.
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Host Ryan Anderson could not wait to share this episode with you. Our guest, Cali Williams Yost, has spent her career helping organizations reimagine not just where, but also how and when their people work to improve performance and well-being. With a mix of infectious enthusiasm and the truth-bomb directness of someone who has been advocating for these shifts for 27 years, Cali makes a strong business case for embracing flexible work and remaking the office into an intentional enabler of a more flexible operating model. For more MillerKnoll insights, visit millerknoll.com/ideas-in-action.
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On this week’s episode, we chat with Craig Robinson, Chief Growth Officer at flexible workplace provider, Industrious. With more than 20 years of experience in the commercial real estate business, Craig helps organizations to be more innovative in their approach to real estate by expanding their concept of "workplace" and providing greater employee choice while managing costs and risk. Join host Ryan Anderson and Craig as they discuss ways to support optionality, flexibility, and environments that promote belonging and purpose. For more MillerKnoll insights, visit millerknoll.com/ideas-in-action.
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Our guest this week is on a mission to convince organizations everywhere to take the double disruption of COVID plus inflation as an opportunity to change for the better. Debbie Lovich is a Managing Director and Senior Partner at Boston Consulting Group. She brings her sharp wit and analytical mind to this conversation about the need for leaders to model flexibility, how our reasons for being in the office today have increased demand for shared space, and what the future of work looks like for the 70 percent of the global workforce in manufacturing, retail, and other industries where employees can’t work from home. You’ll find Debbie’s article on that topic here. For more MillerKnoll insights, visit millerknoll.com/ideas-in-action.
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