Episódios

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    This conversation is a Q & A with the lovely Skye Taylor who has just resigned from her stable full time job to jump in to her property management business full time. She has had the safety net of her current job but had a list of questions to ask me so she can make sure she stays on the right track and gets the support she needs. If you are wondering how to build a powerful personal brand on platforms like LinkedIn, Instagram, and YouTube.... we discuss how these will set your real estate agency on a path to success. I share the key to staying ahead by embracing new technologies and trends, and why hiring a Virtual Assistant (VA) for consistent social media engagement is a game-changer.

    Curious about how to avoid burnout while scaling your business? This episode is packed with wisdom on the importance of enjoying your entrepreneurial journey and the benefits of hiring help early on. Learn how even a modest investment in a VA can offload mundane tasks and keep your energy focused on what you love. Ash offers personal anecdotes and practical advice on aligning your strengths with your team members to ensure a sustainable and enjoyable business journey.

    Ready to streamline your operations and boost productivity? Dive into essential business growth strategies, from financial management to selecting the right CRM system for lead generation. Ash discusses the pitfalls of trying to save money by doing everything yourself and the value of hiring experts early. Whether it's managing property keys efficiently or maintaining a positive mindset, this episode covers it all.

    And to hold Skye accountable to double her business in 3 months, we have a Part 2 coming up!

    The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

    Head over to www.theassociatesco.com

    Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

    Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

    www.propertyassistwa.com.au

    Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. 

    Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. 

    For a free demo, call 1300 942 721 or visit inspectrealestate.com.au

    Support the show

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    Unlock the secrets to enhancing team dynamics and boosting workplace morale with our special guests, Aaron Florenca and Oliver Sheer from Be Challenged. Discover the importance of a "connection plan" in building a strong team culture and learn how tools like DISC can simplify understanding and adapting to various personalities. Oliver dives deep into how these strategies can improve both personal and professional relationships, especially in today's ever-evolving hybrid work environments.

    Ever wondered how unique team events could have a direct impact on your professional relationships? Aaron shares innovative and creative event options, from luxurious caviar tastings to exhilarating GPS-based scavenger hunts. We discuss the significance of experimenting with different activities to create memorable experiences that align with modern wellness trends and professional goals. Learn why it's crucial to find the right fit for your team and how these unique events can help with deeper connections and boost team performance.

    Learn about the power of outcome-driven team-building programs and yearly themes that unify and focus teams. We explore successful programs like the virtual escape room "Beat the Box" and highlight the importance of effective communication and collaboration through activities like the Chain Reaction program. Discover cost-effective and structured approaches to planning for smaller teams and the flexibility of hybrid and virtual events to include offshore members.

    Team Building Company, Corporate Team Building Activities and Games (bechallenged.com.au)

    The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

    Head over to www.theassociatesco.com

    Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

    Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

    www.propertyassistwa.com.au

    Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. 

    Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. 

    For a free demo, call 1300 942 721 or visit inspectrealestate.com.au

    Support the show

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    Discover the secrets behind long-term success in real estate with Bronwyn Evans from McAdam and Turnbull Realty. With a fascinating journey that began in 2006, Bronwyn and her husband turned a small business background into a thriving real estate empire. Learn how they became sole owners in 2012 and maintained over a decade-long relationships with more than half of their clients. Hear firsthand about the unique challenges and rewards of property management, and the importance of preserving the legacy and values of their agency in Toowoomba.

    Join us as we explore the impact of Queensland's recent rental legislation changes on the local market. Bronwyn breaks down the new regulation limiting rent increases to once every 12 months and how it compares to similar laws in Western Australia. We discuss tenant rights for making structural changes to rental properties, discussing potential financial implications for both tenants and property owners. Discover how experienced property managers like Bronwyn navigate these changes to support both tenants and property owners, ensuring fair treatment and maintaining strong client relationships amidst an evolving industry.

    The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

    Head over to www.theassociatesco.com

    Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

    Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

    www.propertyassistwa.com.au

    Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. 

    Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. 

    For a free demo, call 1300 942 721 or visit inspectrealestate.com.au

    Support the show

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    Ever wondered how to effectively manage burnout in property management? Join this group podcast featuring insights from industry experts like Bec Halton, Simone from One Agency, Shelby from Rose Petal Properties, Skye from Taylored Property Management, and Kelly Seaton from the Leasing Network. Discover the root causes behind the escalating burnout rates in the property management industry in Australia, from surging client expectations to the lack of technological support. Skye shares her firsthand experience with burnout and the critical importance of taking annual leave, while Simone offers practical solutions like employing external third parties to manage workloads during staff leave.

    This episode goes beyond identifying the problem to provide actionable strategies to combat burnout and foster a supportive work environment. We highlight the importance of a balanced approach to control and delegation, the significance of clear role definitions, and the benefits of teamwork in both large and small agencies. Through personal stories and expert advice, this episode is a comprehensive guide for property managers aiming to sustain their well-being and thrive in their professional lives.

    Lots of tips from a wide range of business owners on how they are managing it in their office.

    The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

    Head over to www.theassociatesco.com

    Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

    Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

    www.propertyassistwa.com.au

    Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. 

    Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. 

    For a free demo, call 1300 942 721 or visit inspectrealestate.com.au

    Support the show

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    Ever wondered how to transition from a basic property manager role to a successful investment management expert? Join us in an eye-opening conversation with Hayley Bartels, a resilient single mother who began her career in property management at just 23 and quickly rose through the ranks to lead the property management department at McGrath Launceston.

    This episode isn't just about career progression; it's a masterclass in elevating property management services. We discuss Hayley's transition from traditional property management roles to adopting an investment management mindset, inspired by observing commercial agents. Learn practical strategies for maximizing your efficiency and adding value to your clients, from proactive communication to leveraging digital tools for enhanced productivity. Hayley highlights the importance of building strong relationships with property owners and tenants, emphasizing that going beyond the basics is essential for standing out in a competitive market.

    Finally, we delve into the significance of mastering the fundamentals while continuously "leveling up" your skills. Hayley shares insights on how efficient task management and strategic communication can free up time for proactive problem-solving and relationship building. We also discuss the necessity of adapting to industry changes and the importance of mentorship and continuous learning. Tune in to discover how you can elevate your property management game, improve investor experiences, and ensure long-term success in your career.

    The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

    Head over to www.theassociatesco.com

    Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

    Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

    www.propertyassistwa.com.au

    Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. 

    Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. 

    For a free demo, call 1300 942 721 or visit inspectrealestate.com.au

    Support the show

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    Unlock the secrets to thriving in the property management industry with our special guest, Hermione from Sidekick, a seasoned professional who has seamlessly transitioned into a successful career in training, consulting, and coaching.

    Discover her inspiring journey from managing properties to launching an outsourced inspection business, and ultimately finding her true calling in coaching. This episode promises to equip you with essential mindset strategies for managing stress and maintaining a balanced life amidst the chaos of work and family responsibilities.

    Explore practical techniques for stress management with actionable tips such as talking to a friend, writing down your thoughts, and meditating. Learn how self-awareness and recognizing the signals of overwhelm can significantly improve your productivity and emotional well-being. From personal routines that offer moments of solitude to the science-backed benefits of gratitude, we share insights that will help you foster a positive outlook and transform daily challenges into valuable lessons.

    Join us as we discuss the power of building strong support networks in the property management field. Understand the importance of shifting from a scarcity mindset to an abundance mindset, and how collaboration can lead to profound growth. Hear personal anecdotes that highlight the transformative impact of coaching and support networks, and celebrate significant business milestones with us. This episode is a treasure trove of inspiration and practical advice for anyone looking to navigate their property management journey with a more balanced and positive perspective.

    The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

    Head over to www.theassociatesco.com

    Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

    Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

    www.propertyassistwa.com.au

    Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. 

    Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. 

    For a free demo, call 1300 942 721 or visit inspectrealestate.com.au

    Support the show

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    Unlock the secrets to maximizing your property management business's potential with our guest, Darren Hunter, as he reveals strategies from his new book, "Win Your Worth Secrets." Facing a shortage of property managers in major Australian cities, Darren challenges conventional wisdom by advocating for higher fees to attract and retain top talent. In this episode, he dismantles the three main barriers that prevent agencies from increasing their rates and shares actionable steps to overcome these obstacles, ensuring a more sustainable and profitable future for your business.

    Discover the power of confidently presenting your service fees without hesitation or apologies. Darren and I discuss how demonstrating the superior quality of your service can make clients respect your fee structure more readily. Learn effective tactics for addressing objections by highlighting the unmatched service and long-term benefits you offer. We'll also touch upon the concept of tiered pricing based on experience, providing you with the tools needed to stand firm on your pricing while maintaining client satisfaction.

    This episode is about the complexities of property management fees, from rent collection and leasing to marketing and routine inspections. Darren shares personal anecdotes and insights from various Australian cities, illustrating how recognizing your worth can unlock hidden financial potential. You can tell by his voice, about how passionate he is by challenging you to discard limiting beliefs and embrace a mindset that fosters growth and prosperity.

    I hope this one brings you a little more motivation to charge what you are worth!

    The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

    Head over to www.theassociatesco.com

    Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

    Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

    www.propertyassistwa.com.au

    Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. 

    Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. 

    For a free demo, call 1300 942 721 or visit inspectrealestate.com.au

    Support the show

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    Ever wondered what it takes to keep landlords happy and maintain robust relationships in property management? This solo podcast talks particularly about a challenging encounter with a high-expectation client and I share the key strategies that turned the situation around.

    By setting realistic expectations and maintaining clear communication, I was able to transform potential friction into a positive relationship. Learn how going above and beyond basic responsibilities, such as introducing landlord education training through monthly SMS videos and conducting annual investor check-ins, can make a significant difference. These proactive approaches will ensure landlords feel involved, informed, and satisfied with their investments.

    Are looking to grow your property management business in a competitive market? Discover how to enhance your fee schedule with strategic value-added services that attract new clients and ensure long-term growth. I’ll walk you through ideas like annual check-ins with directors or department leaders and monthly training sessions for landlords. By assigning clear value to these bonus services and listing them prominently on your fee schedule, you'll provide compelling reasons for potential clients to choose your business.

    The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

    Head over to www.theassociatesco.com

    Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. 

    Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. 

    For a free demo, call 1300 942 721 or visit inspectrealestate.com.au

    Support the show

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    Discover how AI, specifically ChatGPT, is transforming property inspection reports with Kenslee from Inspection Express. Learn how this groundbreaking technology analyzes 360 scans and automates base reports, cutting down the generation time from hours to mere minutes. Kenslee shares fascinating insights into the sizable time and financial savings that property management businesses can achieve with this innovation.

    Find out how AI is making waves in property management by easing workloads and enhancing report quality and consistency. Explore the practical implications of AI, including making junior staff appear more experienced and enabling efficient collaboration through 360 inspections. Kenslee underscores the importance of accountability, ensuring that even with AI, the property manager remains the ultimate decision-maker.

    Don't miss our discussion on the beta testing and feedback phase of this AI integration. We shed light on how virtual tours are enhancing transparency and accuracy in property inspections, leading to significant profitability boosts. By participating in product demos now, you can equip yourself to tackle future challenges head-on.

    The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

    Head over to www.theassociatesco.com

    Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

    Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

    www.propertyassistwa.com.au

    Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. 

    Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. 

    For a free demo, call 1300 942 721 or visit inspectrealestate.com.au

    Support the show

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    Ever wondered how to keep your business running smoothly even when unexpected changes occur? In this episode, we uncover the secrets of effective capacity management, featuring valuable insights from a representative at StaffLink. I share my personal journey and strategies for monitoring the capacity of my property management team to ensure we're always one step ahead. Learn how to anticipate staffing needs, avoid surprise disruptions, and maintain a steady course even when challenges arise.

    I also go into practical solutions to boost your team's capacity without immediately hiring new staff. By leveraging technology and offshore support, you can significantly enhance efficiency and reduce employment stress. I discuss the benefits of using bespoke virtual assistants from Associates Co. and outsourcing routine tasks to businesses like Property Assist. These strategies are game-changers that can help you manage capacity more effectively and keep your team performing at their best.

    Tune in for actionable tips that can transform the way you handle staff and operational challenges.

    The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

    Head over to www.theassociatesco.com

    Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. 

    Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. 

    For a free demo, call 1300 942 721 or visit inspectrealestate.com.au

    Support the show

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    Are you working in a business where they are not that keen on getting more technology? Simone Fogarty is an award winning Director and Senior Property Manager at One Agency, Orange. Recently awarded Property Manager of the Year at the REI Awards, Simone shares her remarkable 17-year journey from receptionist to esteemed business owner.

    This episode was meant to be about creating efficiencies and processes within your office when you are not able to advance with technology. How can you make the most out of your trust software?? Turned out to be a discussion on how you can maximise your Property Me Subscription, which is totally fine!

    Learn about the integration of essential tools like PropertyMe, AgentBox, and TAPI, which streamline everything from maintenance tracking to communication. Whether you’re part of an agency with advanced tech or one that’s still catching up, Simone offers practical tips to maintain efficiency and effectively manage tasks. She also emphasizes the importance of having a well-structured team, including trainees and virtual assistants, to tackle backend tasks and social media.

    Simone provides actionable insights that can simplify your day-to-day operations. By leveraging email tracking, centralized inboxes, and task management within PropertyMe, you’ll gain valuable advice on reducing stress and improving overall efficiency in property management.

    The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

    Head over to www.theassociatesco.com

    Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

    Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

    www.propertyassistwa.com.au

    Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. 

    Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. 

    For a free demo, call 1300 942 721 or visit inspectrealestate.com.au

    Support the show

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    In this episode we sit down with Julie Crockett from API Solutions to explore her transformation from a full-time teacher and property investor to a highly successful buyer's agent. Julie’s journey, which began in 2002, underscores the critical importance of upskilling and leveraging local expertise for property managers. We uncover how these professionals, with their deep-rooted knowledge of tenant demands and property management intricacies, can seamlessly transition into buyer's agents and thrive in this evolving landscape.

    Julie shares her insights into the growing demand for buyer's agents and the strategic advantages of having a dedicated professional manage all property needs. We talk about why property managers, valuers, and mortgage brokers are uniquely positioned to step into these roles—offering a fresh perspective on fostering stronger client loyalty and trust. Through Julie's experiences, listeners will better understand the industry's dynamics and the need for continuous learning and adaptability to market changes.

    We discuss innovative approaches to expanding real estate services, such as establishing a separate buyer's agency within a sales office. Julie passionately highlights the significance of transparency and collaboration in the industry, encouraging professionals to seize new opportunities and think ahead.

    The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

    Head over to www.theassociatesco.com

    Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

    Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

    www.propertyassistwa.com.au

    Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. 

    Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. 

    For a free demo, call 1300 942 721 or visit inspectrealestate.com.au

    Support the show

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    Giselda Accinelli is the visionary Director of Property Management at M Motion Real Estate. Her journey from construction to property management is no doubt a passion-driven success. Her unique approach to educating landlords and tenants, coupled with her emphasis on clear communication, has allowed her to navigate the challenges of the industry and maintain long-term, rewarding relationships with property owners.

    In our conversation, Giselda emphasizes that it’s far more than just financial transactions. She shares her belief in a personalized service where property owners are treated like friends, and their assets are managed with the utmost care. We explore the flexibility in work hours and the importance of trust and open communication in creating a fulfilling career. Giselda also tackles the often-overlooked aspects of property management, such as dealing with high turnover rates and the need for continuous professional development.

    Giselda provides practical advice on preventing maintenance issues and offering financial solutions for landlords, underscoring the importance of education and proactive management. She highlights how staying informed about legislation and ongoing education is crucial for success in the real estate industry.

    I absolutely loved this chat! One of my favourite guests to date that I have interviewed

    The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

    Head over to www.theassociatesco.com

    Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

    Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

    www.propertyassistwa.com.au

    Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. 

    Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. 

    For a free demo, call 1300 942 721 or visit inspectrealestate.com.au

    Support the show

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    SPOTLIGHT PODCAST HOSTED BY SHANNON WELCH FROM PROPERTY ASSIST.

    Imagine having 24/7 real-time monitoring of smoke alarms and cutting-edge water leak detectors at your fingertips, ensuring tenant safety and protecting your investments. Anthony walks us through how Sensor's system provides instant alerts for tampering, low battery, and power outages, giving property managers and landlords unprecedented control and peace of mind. Learn how this game-changing technology not only streamlines compliance and risk mitigation but also brings significant insurance advantages, making it a must-have for modern property management.

    Discover the affordable subscription plans that make this technology accessible, starting at just $14.99 per month, inclusive of a smart hub, smoke alarms, and water leak detectors. We delve into the broader scope of Sensor's offerings, from heat alarms to gas leak detectors, emphasizing their role in preventing disasters and ensuring top-notch tenant safety. Anthony shares insights on how automated systems can alleviate the workload of property managers, providing invaluable resources to keep them informed and efficient. Don't miss this insightful discussion that promises to make property management not just smarter, but safer and more effective.

    The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

    Head over to www.theassociatesco.com

    Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

    Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

    www.propertyassistwa.com.au

    Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. 

    Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. 

    For a free demo, call 1300 942 721 or visit inspectrealestate.com.au

    Support the show

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    How does interstate legislation impact property management in Australia? Join us as we chat to Taylah & Darren from RT EDGAR about property laws between states, particularly in Victoria, with insights in how it affects the landlords, tenants and property managers. Learn about recent legislative changes, including increased loan rates and new safety requirements, and understand how these shifts complicate the landscape for property managers and landlords alike.

    We'll discuss the complex responsibilities that property managers face, focusing on compliance checks and safety standards. Discover why property managers cannot conduct these checks directly and why it’s crucial for property owners to ensure their properties meet stringent safety standards. Additionally, hear from Darren on the complexities introduced by increased land taxes in Western Australia and Victoria, and how these changes affect landlords financially. By comparing international practices, we'll explore how property management varies globally, particularly in how some US offices handle evictions.

    Taylah shares insights on the impact of rising costs on property owners and renters, emphasizing opportunities for new investors despite increased expenses. With recent regulatory changes aiming to ensure compliance, Taylah and Darren provide valuable strategies for managing these pressures and the benefits of long-term property investment.

    The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

    Head over to www.theassociatesco.com

    Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

    Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

    www.propertyassistwa.com.au

    Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. 

    Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. 

    For a free demo, call 1300 942 721 or visit inspectrealestate.com.au

    Support the show

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    In this episode, we're bringing you the highlights and personal reflections from the AREC conference on the Gold Coast. Get ready to hear from first-time attendees Vanessa Naso from The Agency and Shannon Welch from Property Assist, who share their excitement and valuable insights. Their experiences, combined with our varied backgrounds in sales, leadership, and business ownership, provide a multifaceted look at the event, rating it a solid seven out of ten.

    You'll hear about the emotional impact of motivational speakers and the enthusiasm necessary for success. Learn from our stories of trying new approaches, like experimenting with different fee schedules, and be inspired to take risks that could transform your business.

    We also can't overlook the importance of dynamic speakers at events. Candid insights from high-profile personalities like Ryan Reynolds and Ryan Serhant shed light on balancing demanding careers with family life, offering validation for those striving for success.

    The podcast provides honest feedback on the event, what worked and what fell flat for us. We hope you enjoy the listen!

    The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

    Head over to www.theassociatesco.com

    Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

    Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

    www.propertyassistwa.com.au

    Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. 

    Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. 

    For a free demo, call 1300 942 721 or visit inspectrealestate.com.au

    Support the show

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    Today, we're chatting with Tameka Smith from Tameka Smith Consulting about the real deal with industry awards. Tameka's going to share her personal insights on what these awards really mean—from the excitement and serious vibes they bring, to how they can change your team and help your business grow. It’s not just about getting a shiny trophy; it’s about what happens behind the scenes and the ethics involved in chasing these honors.

    Tameka explains how getting nominated for an award can really pump up your team, sparking new ideas and driving everyone to push harder. But it's not all smooth sailing; it's about balancing pride with the pressure of being in the spotlight. Today’s talk isn’t just about winning; it’s about playing the game right and making sure your efforts stand for something bigger.

    As we wrap up, Tameka will break down how to pick the awards that truly align with what your company stands for, and how to use these moments as a marketing boost. She’s also got the scoop on what’s next in the world of awards and how these changes could redefine the game. For those of you that have won loads, and those that are still yet to, we hope you enjoy this podcast that highlights the power of recognition and how celebrating success can make a lasting impact on your community.

    The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

    Head over to www.theassociatesco.com

    Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

    Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

    www.propertyassistwa.com.au

    Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. 

    Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. 

    For a free demo, call 1300 942 721 or visit inspectrealestate.com.au

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    Kasey Lawrence from The Rental Network joins me to dissect the nuances of property management. From optimizing your office operations to the fine art of leasing management, we promise you'll walk away with a toolbox brimming with strategies to enhance satisfaction, profitability, and reduce liabilities. Experience firsthand the transformative power of systems, checklists, and proactive measures designed to pre-empt issues and align your team with your company's ethos.

    The integration of new staff is an art form, and the tools of the trade are innovative and flexible. Discover how platforms like Loom and Workmetrics can revolutionize your team's induction process, paving the way for a seamless transition and a unified understanding of best practices. I'll share practical insights and tips I've learned to help you foster a dynamic and adaptable workplace that thrives on structured onboarding processes, setting the stage for long-term success.

    Tune in as we explore the significance of office portfolio management and the role it plays in shaping the value of your real estate agency. Understand the pivotal importance of regular audits, portfolio health checks, and fee auditing, and how these best practices not only maintain standards but can also amplify your agency's valuation. Whether you're a veteran in the real estate game or aspiring to climb the ranks, this episode is an invaluable guide to mastering the complexities of property management and achieving excellence in every transaction.

    To find out more about The Rental Network and how they can facilitate these workshops in your team get in contact with her today :)

    The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

    Head over to www.theassociatesco.com

    Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

    Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

    www.propertyassistwa.com.au

    Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. 

    Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. 

    For a free demo, call 1300 942 721 or visit inspectrealestate.com.au

    Support the show

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    Ever wondered about the inner workings of strata management and the unique challenges they face? Aidan Gorjy from Lockhart Strata Management joins us to share his insights and experiences, diving straight into the heart of strata complexities. From his transition into the entrepreneurial world to the impact of his dedication to personalized service, Aidan’s narrative is not just enlightening; it's a testament to the delicate art of balancing multiple stakeholders. You'll get a feel for the nuanced interplay between property and strata managers, and discover why managing a council of owners requires a deft hand compared to addressing individual property concerns.

    This episode isn't just about the challenges; it's also about the tools and procedures that make strata management tick. We uncover what property managers must have in their arsenal, such as scheme summaries, to confidently address maintenance disputes. Aidan offers a treasure trove of knowledge on how strata schemes vary, why fences and roofs can cause headaches, and how to streamline communication for repairs and reimbursements. The discussion even includes the sensitive area of breaching tenants, offering a peek into the delicate dance of authority and diplomacy that strata managers must perform.

    As we round out this insightful conversation, the hot topic of strata bylaws and pet legislation takes center stage. With new changes afoot in Western Australia, we debate the implications for strata communities and the broader societal shift towards pet inclusion in residential living. The discussion is not only rich with differing perspectives on pets in strata complexes, but also shines a light on the importance of clear, modernized bylaws. Aidan and I dissect how property and strata managers must collaborate to maintain harmony within these diverse communities, ensuring that the living experience is peaceful for everyone, feathers and fur included.

    The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

    Head over to www.theassociatesco.com

    Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

    Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

    www.propertyassistwa.com.au

    Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. 

    Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. 

    For a free demo, call 1300 942 721 or visit inspectrealestate.com.au

    Support the show

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    Navigating the tricky waters of workplace dynamics is no small feat, especially when toxic behavior lurks beneath the surface. Join Joe Shannon from The Efficiency Co and me as we share our agency management experience with candid discussions on distinguishing a rough patch from persistent toxicity. We discuss the Maximizer Plan and discovery workshops, proven strategies that take on toxicity head-on, promoting healthier, more productive work environments. Discover how these approaches can reshape your team's culture, regardless of size, and why understanding the root of toxic behaviors can be a game-changer for your business.

    Intergenerational tension in the workplace can feel like a battle of tradition versus innovation, with seasoned pros and eager newbies often at odds. In this episode, we explore the critical phases of team development and challenge the status quo by advocating for an inclusive culture-building approach. You'll hear about an employee's journey from resistance to embracing new systems, and how clear leadership, communication, and trust play a pivotal role in navigating change. Learn how your employees can contribute to shaping an office environment that's not only productive but also supportive and respectful of all.

    Motivation in the workplace goes beyond the paycheck. In our conversation, we shine a light on verb-based values and their power to sculpt a strong, cohesive culture. We also discuss the necessity of leaders to engage in self-reflection and solicit staff feedback for personal growth. The episode wraps up with insights on the essence of teamwork and mutual support. Hear how fostering a supportive team environment can lead to better outcomes for everyone involved, from colleagues to clients. Tune in to arm yourself with the strategies needed to support your team personally and professionally, ensuring a thriving workplace culture.

    The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

    Head over to www.theassociatesco.com

    Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

    Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

    www.propertyassistwa.com.au

    Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. 

    Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. 

    For a free demo, call 1300 942 721 or visit inspectrealestate.com.au

    Support the show