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Sue and Simon discuss Chapter 8 - How do I find my next set of Productivity improvements? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results."
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Unlock the secrets to navigating the recent economic shifts with us as we dissect the impacts of the recent budget. Discover how the 6.7% rise in national minimum wage, cessation of Covid-era business rate relief, and increased employer national insurance contributions are rewriting the playbooks for retail and hospitality industries. These sectors, which are heavily reliant on national minimum wage workers, face a unique set of challenges. Businesses are bracing for recruitment slowdowns and inflationary pressures, with major players already strategizing to tackle billions in additional costs. We share valuable insights into salary sacrifice schemes and other proactive strategies to help mitigate these financial burdens
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Discover the secret to making businesses more human with Chin Teik, a renowned Senior Executive and Neuro Leadership Coach. Chin passionately challenges the status quo of robotic work environments, urging leaders to embrace the science of Neuro Leadership to drive genuine transformation rather than mere change. Learn how understanding the brain can help prioritize tasks, form new habits, and establish supportive systems to create a more human-centric workplace. This enlightening conversation explores the pitfalls of being "busy for nothing" and equips leaders with strategies to lead meaningful change
Podcast and YouTube channels:
Chin Teik Podcast
Chin Teik YouTube
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Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover:
Footfall trends from August to September 2024Outlook for the next few months#theproductivityexperts
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An unscripted interview on Productivity with ChatGPT
Step into the future of retail productivity with us as we welcome ChatGPT, a unique digital guest, to unravel the revolutionary transformations shaping the UK retail landscape. Discover how the fusion of digital transformations and e-commerce is rewriting the rules of efficiency and customer engagement. From advanced point-of-sale systems to the wonders of augmented reality shopping experiences, we explore the technological innovations that are not only streamlining operations but also enhancing the overall customer journey. Prepare to envision a 2030 retail world enriched with AI assistance and virtual realities, while also contemplating the nostalgic allure of human interaction and local products#theproductivityexperts
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Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover:
Footfall trends from July to August 2024Outlook for the next few months#theproductivityexperts
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A whole episode generated by AI. No more info than that, listen and be amazed
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Join Simon, James and Sue as they review the ReThink Forum 2024. They talk through the themes of the day and hot topics of conversation
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Bob Neville a leader in the retail industry with a wealth of experience from worldwide footwear brands, takes us on a journey through his impressive career, sharing invaluable insights into the cause-and-effect relationship between consumer engagement and purchase behaviour. He also delves into the intricate balance between leveraging technology for data-driven decisions and the indispensable role of human judgment
We discuss the critical role of staff scheduling in achieving operational efficiency, especially in assisted and semi-assisted sales environments. Bob emphasises the need for clear communication and alignment within organisations, driven by technology, and highlights the importance of maintaining an entrepreneurial mindset to stay agile and competitive. Don’t miss Bob’s timeless advice on the necessity of continual evolution and strategic revolution to remain ahead in the market
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Ever wonder what it takes to pivot from high-profile corporate roles to launching successful media platforms in the retail industry? Join us as we sit down with Alex Rezvan, the mastermind behind The Retail Podcast and RetailNews.ai. Alex shares his fascinating journey from pivotal careers at Verizon and Microsoft to the global conference circuit, including NRF in New York and the Retail Technology Show in the UK. Get the inside scoop on valuable industry insights
Listen as we discuss the shift from traditional loss prevention methods to enhancing customer experience through AI and machine learning. Alex also provides a comparative analysis of retail innovations between Western and Asian markets, the rising importance of ESG and corporate social responsibility, and the implications of technological advancements amid economic pressures like minimum wage. Tune in to discover what the future holds for the retail industry and how upcoming events could influence these trends
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Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover:
Footfall trends from June to July 2024The recent riotsOutlook for the next few months#theproductivityexperts
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Get ready to increase your understanding of artificial intelligence with insights from Ed Hogg, CEO of Solved by.AI. From his beginnings as a Formula One engineer to setting up Solved by AI. You'll learn about the fundamental distinctions between AI and machine learning, and how high-quality data is the linchpin in achieving accurate AI results. Plus, Ed discusses the incredible complexity behind advanced AI systems, including groundbreaking examples like the development of the COVID vaccine.
We also dissect the leading AI chat models currently shaping the industry. Discover what sets ChatGPT from OpenAI, Gemini from Google, and Claude from Anthropic apart, as Ed highlights their unique strengths and the ongoing advancements that promise even greater capabilities. Whether you're looking to leverage AI in your business or simply curious about the future of technology, this episode offers a compelling, accessible exploration of the AI landscape.
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Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover:
Footfall trends from May to June 2024The key risers and fallers#theproductivityexperts
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Sue and Simon discuss Chapter 7 - I've added new services, how can I make them more efficient? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results."
Don't forget to register for the Productivity Forum 2024For those that have never seen it link to the Do It All advert below (enjoy)
DO IT ALL VIDEO#theproductivityexperts
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Sue and Simon discuss Chapter 6 - What can we stop doing to free up our people? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results."
Don't forget to register for the Productivity Forum 2024#theproductivityexperts
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Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover:
Footfall trends from April to May 2024The key risers and fallersThe upcoming General Election#theproductivityexperts
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Unlock the secrets to a thriving business with our latest episode, where we sit down with workforce wizard Gary Makredes of Simms & Associates. With a career spanning over two decades in workforce management, Gary shares his invaluable insights into the transformative shift from customer-centric to employee-focused strategies across industries. We delve into the real-world benefits of prioritizing employee experience, and Gary highlights how this focus not only boosts immediate financial performance but also fosters lasting staff retention and customer satisfaction
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Sue and Simon discuss Chapter 5 - How do I balance investing in sales and controlling costs? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results."
Don't forget to register for the Productivity Forum 2024#theproductivityexperts
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Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover:
Footfall trends from March to April 2024The key risers and fallersThe upcoming General Election#theproductivityexperts
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Embrace the insider's perspective on navigating the intricate maze of Workforce Management with Donna Stephenson of Simms and Associates, our esteemed guide through the nuances of effective change management. Donna dissects the tendency to overemphasize tech at the expense of people in WFM rollouts
Arm yourself with actionable strategies for a smooth WFM implementation, as we cut through the clutter of common misconceptions. Donna underscores the imperative of pristine data, crystal-clear objectives, and the early inclusion of key players to align processes and sidestep the trap of moulding new tech to old, ineffective practices. A robust change management strategy emerges as the cornerstone of successful deployment, setting the stage for stakeholder engagement and realistic expectations.
10 Key Considerations for Customer Readiness in Starting a Workforce Management Project Blog
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