Episódios
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In today's episode, Ben Duncombe is joined by Naomi Aldred, Managing Director @ Accenture and Head of Salesforce Business Group for Southeast Asia.
Naomi talks through her early career, and how she found her way into sales and then into the Salesforce ecosystem. She discusses leadership styles, how the Salesforce market has evolved and the increased need for cross-cloud expertise, what she does in her current role, the people she leads, the countries they cover, and how doing business differs from country to country.
Naomi then shares insight on becoming an active member of the d/Deaf and hard of hearing (HoH) community and talks through her approach to sharing her journey online. She explains some incredibly difficult decisions she has had to make along the way as well as the triumphs, and how we can all lean into being supportive friends and colleagues.
Finally, she talks about Deaf4Devs, an amazing initiative Naomi has launched at Accenture that is creating opportunities for the d/Deaf and hard of hearing (HoH) community.
You can follow Naomi on her LinkedIn page here- https://www.linkedin.com/in/naomialdred/
You can find more content from us at Talent Hub, here:
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We hope you enjoy the episode!
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In today’s episode, Ben summarises the third quarter of 2024, the pace of market activity and the speed of hiring processes.He discusses Salesforce job application numbers, which sectors are hiring, which technologies people are excited about, plus what market sentiment is looking like as we head into Q4.You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
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We hope you enjoy the episode!
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In today's episode we're joined by Svet Voloshin, Salesforce CTA and Technical Architect for Booz Allen Hamilton in the US.Svet talks through his journey, having started as an accidental Admin after an entrepreneurial venture ended, how moving into Consulting helped him and how he was thrown in at the deep end but was able to quickly progress into an Architect role.Svet talks about learning how to fail and fail fast, how he chose different roles to help him progress towards his goal and how his CTA journey evolved.You can find Svet at www.ludidcta.com or on LinkedIn here: https://www.linkedin.com/in/svetvoloshin/
You can find more content from us at Talent Hub, here:LinkedIn@ https://www.linkedin.com/company/talent-hub-global/YouTube@ https://www.youtube.com/@talenthub1140Facebook@ https://www.facebook.com/TalentHubGlobal/Instagram @ https://www.instagram.com/talenthubglobal/Twitter X @ https://twitter.com/TalentHubGlobalWe hope you enjoy the episode!
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In this week's episode of Talent Hub Talk, Reid Meldrum shares his extensive career journey from corporate roles to becoming a managing director at Sqware Peg, a Salesforce consulting partner.
He discusses the challenges and strategies involved in transitioning from corporate to consulting, the importance of cash flow and profitability, and the significance of building a strong company culture. Reid also delves into the complexities of managing client relationships, navigating acquisitions, and the impact of AI on professional services.
Reid concludes with insights on personal growth and future plans.You can find Reid on LinkedIn here:https://www.linkedin.com/in/reidmeldrum/
You can also contact him through his email address:
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
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Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
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In this week’s episode of the Talent Hub Talk, Ben provides insights and tips for those struggling to find a new role in the Salesforce ecosystem.
He emphasises the importance of optimising and updating documents and profiles, leveraging existing networks for referrals, taking proactive control of the job search, actively learning and developing skills, and researching and role-playing before interviews.
Ben also highlights the value of building and engaging with the Salesforce community and using social media to showcase learning and upskilling journeys.
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/YouTube@ https://www.youtube.com/@talenthub1140Facebook@ https://www.facebook.com/TalentHubGlobal/Instagram @ https://www.instagram.com/talenthubglobal/Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
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In today's episode we're joined by Chad Lieberman, Founder and CEO of FutureFuture.Chad has been a Salesforce specialist for over 12 years, often working at the forefront of the technology and solving problems with the latest that Salesforce has to offer.Chad talks through some of the biggest challenges he has faced over the years, how he approaches mastering new technologies and what some of the latest technologies that are really exciting him are.We talk Data and AI, why some companies are still failing to deliver a connected customer experience, how humans will work with AI and what concerns Chad has in this space.Finally we look at FutureFuture, where the idea came from and who Chad and the business are right for.You can follow Chad on LinkedIn here:https://www.linkedin.com/in/chadlieberman/You can find out more about FutureFuture here:https://www.futurefuture.io/
You can find more content from us at Talent Hub, here:
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We hope you enjoy the episode!
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In today's episode, we’re joined by Mikel Lindsaar, CEO and founder of StoreConnect. Mickel talks us through his background and how he came to work in the software space, and we look at where the idea for StoreConnect came from, as Mikel explains the journey from idea to product to customer.
Mikel talks through the decision to stop doing implementations themselves and to go with a partner-led implementation model as well as the challenges of standing that up alongside their certification program. Mikel gives insight into what the product is, who it is for, and how companies are really getting value from it. He also gives us a look into plans for the future.You can follow Mikel on his LinkedIn account.If you want to learn more about StoreConnect, check out their website.
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
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Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
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In today's episode, we’re joined by Kerry Townsend. Kerry is a Salesforce MVP Hall of Famer, organiser of several Salesforce User Groups and community events, and now published author, having released the Salesforce Sales Cloud Implementation Handbook.
In the episode, we explore Kerry's background, where the idea for the book came from, and then delve into some of the key messages from the book as well as top tips for Sales Cloud implementation success.
Make sure you’re following her on LinkedIn here:https://www.linkedin.com/in/kerrytownsend1/You can purchase Salesforce Sales Cloud – An Implementation Handbook: A practical guide from design to deployment for driving success in sales, here:https://www.packtpub.com/en-gb/product/salesforce-sales-cloud-an-implementation-handbook-9781804619643?type=print
You can find more content from us at Talent Hub, here:LinkedIn@ https://www.linkedin.com/company/talent-hub-global/YouTube@ https://www.youtube.com/@talenthub1140Facebook@ https://www.facebook.com/TalentHubGlobal/Instagram @ https://www.instagram.com/talenthubglobal/Twitter X @ https://twitter.com/TalentHubGlobalWe hope you enjoy the episode!
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In today’s episode, Ben summarises the second quarter of 2024, the pace of market activity and the speed of hiring processes.He discusses Salesforce job application numbers and which specific job titles are being advertised, which sectors are hiring, whether contracts are being extended, plus what market sentiment is looking like as we head into Q3.
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
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In today's episode, we’re joined by Michal Komarzynski. Michal is the Global Lead for CPQ and Salesforce Industries at IBM, currently based out of Miami. We discussed Michal's background and consulting career to date, specialising in CRM Systems for Telecommunications companies.
He shares his experience working in different countries and the cultural differences he encountered. Michal also talks about the evolution of Salesforce Industries and the reception it has received in the ecosystem. He explains the concept of subscription models and how they are becoming more common in various industries.
Michal provides insights into Salesforce RLM (Revenue Lifecycle Management) and its potential impact on the market, the skill sets required for RLM projects, what is to come, and why things are changing.Make sure you’re following him on LinkedIn here:https://www.linkedin.com/in/michal-komarzynski/His email is: [email protected]
You can find more content from us at Talent Hub, here:LinkedIn@ https://www.linkedin.com/company/talent-hub-global/YouTube@ https://www.youtube.com/@talenthub1140Facebook@ https://www.facebook.com/TalentHubGlobal/Instagram @ https://www.instagram.com/talenthubglobal/Twitter X @ https://twitter.com/TalentHubGlobalWe hope you enjoy the episode!
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In this week's episode, Ben discusses potential red flags which, over his years of experience working in the Salesforce recruitment space, can often be telltale signs that somebody's experience might need investigating further.
He highlights the issue of candidates holding multiple jobs simultaneously and the challenges of detecting this. He also addresses the issue of candidates fabricating their experience and provides several red flags for hiring managers to watch out for, such as certifications that cannot be verified, inconsistencies in the use of Salesforce products, and roles which might not make sense for one reason or another.
He emphasises the importance of thorough investigation and ensuring that candidates are hired based on their genuine expertise.
We hope you find the episode useful!
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
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In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 2 focuses on the results from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here:
https://talent-hub.com.au/2024-anz-salesforce-market-survey/
In this podcast, listen to Ben's response to the data, what he believes that it means and why, and how it compares to what he's seeing on the ground day to day. We look at what Salesforce managers look for in their new hires, what they're currently finding challenging, and where salaries are headed, amongst other data points. Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region. Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other regions.
You can also take a peek back at our 2023 survey on our website to see how the market has evolved over the last 12 months:
https://talent-hub.com.au/2023-anz-salesforce-market-survey.pdf/
We hope that you enjoy the episode!
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
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In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 1 focuses on the results from Salesforce professionals, followed by next fortnight, where we bring you insights from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here:
https://talent-hub.com.au/2024-anz-salesforce-market-survey/
In this podcast, listen to Ben's response to the data, what he believes that it means and why, and how it compares to what he's seeing on the ground day to day. We look at what Salesforce professionals look for in a new role, where their ambitions lie, and where they most want to work, amongst other data points. Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region. Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other regions.
You can also take a peek back at our 2023 survey on our website to see how the market has evolved over the last 12 months:
https://talent-hub.com.au/2023-anz-salesforce-market-survey.pdf/
We hope that you enjoy the episode!
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
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In today's episode, we’re joined by Vipul Jain, Australia's latest Salesforce Certified Technical Architect, to discuss his early career, what first attracted him to a role in IT and how he came to find the Salesforce ecosystem. He explains how he made the transition from Developer to Architect, and what he learned from moving to Australia.
Vipul shares with us why he wanted to be a Salesforce CTA and how that journey played out for him, how he had to learn to be a better storyteller and lastly, he details the lessons that he took and learned from his journey to CTA that he wants to pass on to others.
You can follow Vipul Jain on LinkedIn here:
https://www.linkedin.com/in/vipul-jain-26667b48/
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
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Facebook@ https://www.facebook.com/TalentHubGlobal/
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We hope you enjoy the episode!
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In today's episode, we’re joined by Matt Robison. Matt is the founder of Lightbox Logic and the creator of Marketing Cloud Connect Toolbox, which has recently been listed on the Salesforce AppExchange. Matt came back on the show to tell us all about his journey of building the Marketing Cloud Connect Toolbox, where the idea came from, how he approached building it whilst being in employment, what the AppExchange process was like,and tips he would share with others looking to build a product.
Make sure you’re following Matt on LinkedIn here:
https://www.linkedin.com/in/matt-robison-salesforce/
You can find out more about Lightbox Logic here:
https://lightboxlogic.com.au/
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
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We hope you enjoy the episode!
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In today’s episode, we summarise the first quarter of 2024, the pace of market activity and the speed of hiring processes.
We discuss Salesforce salaries, the split between contract and permanent opportunities, job application numbers and the number of relevant candidates for Salesforce roles. We look at which specific types of Salesforce partners are still hiring and growing, and why, and which Salesforce skills, in particular, are most in demand as we head into Q2.
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
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In this week’s episode, we’re joined by Nikhil Karkra, who shares his journey as a Front-end Developer in the Salesforce ecosystem. He discusses his education and early career, including his transition to IT and front-end development.
Nikhil explains the role of a Front-end Developer in Salesforce and the challenges they face, such as keeping up with JavaScript frameworks and building responsive and accessible designs. He highlights the evolution of front-end development in Salesforce, from the Aura framework to Lightning Web Components (LWC) and Lightning Web Runtime (LWR). Nikhil emphasises the importance of HTML, CSS, and JavaScript fundamentals in front-end development and the need to stay updated with new frameworks. He also discusses the role of low-code development tools like OmniStudio and the importance of UX knowledge for Front-end Developers.
Nikhil shares his content on YouTube and his blog, and he encourages aspiring Front-end Developers to start with Trailhead and explore other resources.
Make sure you’re following Nikhil on LinkedIn here:
https://www.linkedin.com/in/nikhilkarkra/
You can find his blog and YouTube channel here:
https://www.youtube.com/@salesforcetroop
https://www.salesforcetroop.com/
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
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We hope you enjoy the episode!
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In today’s episode, Andy Forbes and Joseph Kubon discuss the impact of AI on Salesforce professionals and the role of consultants in the AI era. They share insights into how they met and their journey of writing a book on AI in 'ChatGPT for Accelerating Salesforce Development', with authors Philip Safir and Francisco Falder.
They explain how AI can be utilised in various aspects of the Salesforce ecosystem, how they first became interested in AI and how they use it day to day. The conversation highlights the potential of AI to accelerate value delivery, improve efficiency, and enhance decision-making. Andy and Joseph emphasise the importance of understanding the limitations and risks of AI and the need for human validation and testing.
Overall, the conversation provides valuable insights for Salesforce professionals looking to leverage AI in their work.
Make sure you’re following Andy and Joseph on LinkedIn:
https://www.linkedin.com/in/andyforbes/
https://www.linkedin.com/in/sforcerocker/
You can purchase a copy of the book 'ChatGPT for Accelerating Salesforce Development' here:
https://packt.link/YI57e
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
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Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
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In today’s episode of Talent Hub Talk, we’re joined by Eduardo Ferrao. Eduardo is a Senior Salesforce Healthcare Consultant and has an incredible story from working as a Pediatric ICU Nurse to transitioning into systems and now delivering Salesforce Health Cloud transformations. It was fascinating to hear more about Eduardo and his journey and how he is able to make a difference in the healthcare space.
Throughout the episode, Eduardo highlights the importance of soft skills and how his nursing background has been valuable in his consulting role. He explains the potential use cases for Health Cloud in healthcare and the complexities of healthcare projects.
The conversation with Eduardo covers the challenges of displaying correct information in digital solutions, the stress and potential adverse outcomes in healthcare, and Eduardo's journey and ability to add value in a different career.
Make sure you’re following Eduardo on LinkedIn here, and we hope you enjoy the chat!
https://www.linkedin.com/in/eduardo-ferrão-08050123b/
Episode takeaways:
Transitioning to a new career is possible by leveraging existing knowledge and skills.
Soft skills, such as communication, critical thinking, and adaptability, are transferable and valuable in different industries.
Healthcare projects have unique complexities due to the industry's digital maturity, regulatory requirements, and specific integration protocols.
Domain knowledge and understanding the language and requirements of healthcare are crucial for successful project implementation.
Perspective is gained by comparing the stress and challenges of different roles, putting things into context.
Displaying correct information in digital solutions is crucial, especially in healthcare where adverse outcomes can occur if the wrong information is presented.
Eduardo Ferrao's journey showcases the ability to transition to a different career while still adding value in the health space. The conversation highlights the importance of sharing stories and experiences to inspire and educate others.
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In today's episode of Talent Hub Talk, we’re delighted to be joined by Jennifer Tai, an experienced senior Salesforce Business Analyst who has been in the Salesforce ecosystem for many years.
In this conversation, Jen shares her journey from Computer Engineering to becoming a Business Analyst in the Salesforce ecosystem. She discusses the evolving role of a Business Analyst and the importance of being solution-agnostic. Jen emphasizes the need for curiosity, people skills, and continuous learning in the role. She also explores the differences between a Functional Consultant and a Business Analyst, highlighting the importance of understanding the broader technology landscape. Jen provides insights into running effective workshops, building rapport with stakeholders, and the impact of remote work on business analysis.
She offers advice for those interested in pursuing a career as a Business Analyst, so make sure you’re following Jen on LinkedIn here if you’re interested!
We hope you enjoy the episode!
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