Episódios
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In today's episode, Dr. Addison Killeen dives into the critical building blocks of dental practice success. A seasoned practice owner, he kicks things off by sharing his journey from managing six dental offices to creating a thriving $6M+ single-location practice. Dr. Killeen explores the importance of key performance indicators (KPIs), including new patient flow, case acceptance rates, and hygiene production as essential metrics to track growth and profitability. You'll also hear insights on balancing attrition with new patients, improving reappointment strategies, and optimizing collections percentages.
EPISODE RESOURCES
https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, Dr. Mark Costes shares his personal journey of perseverance, success, and the unexpected struggles that came with it. After 21 attempts to get into dental school, he finally made it—only to realize years later that financial success didn’t equal happiness. At 38, with six practices, a million in the bank, and a thriving career, he found himself stressed, unhealthy, and disconnected from his family.
Mark breaks down the four quadrants of success—mind, meaning, muscle, and money—and why focusing on just one can leave you unfulfilled. He also shares the key strategies behind running a profitable, systemized practice, understanding overhead, and making informed financial decisions in dentistry.
EPISODE RESOURCES
https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
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On today’s episode—part two of Mark's conversation with D2 dental student Nevin Brittain—the discussion heats up with insights on leadership, systemization, and marketing strategies. Nevin talks about his long-term vision for practice ownership, while Mark dives into practical advice on effective delegation and building strong, accountable teams. They also explore how small businesses, like Mark's early ventures, shaped his entrepreneurial mindset. Plus, Mark shares creative marketing tactics, from community outreach to leveraging digital tools and tracking ROI.
EPISODE RESOURCES
https://www.linkedin.com/in/nevin-brittainjr https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, Mark is joined by D2 dental student Nevin Brittain from the University of Illinois, Chicago. Nevin shares how an unexpected encounter with a dentist in a candy store inspired him to pursue a career in dentistry. He also talks about his plans for future practice ownership after completing his military HPSP scholarship. Mark provides mentorship, discussing delegation, systemization, and the importance of surrounding yourself with the right team. The conversation dives into Mark's entrepreneurial journey, including lessons learned from running a catering truck business that shaped his approach to dental practice ownership. They also explore the value of mentorship, practical business experience, and avoiding "content paralysis" in the pursuit of success.
EPISODE RESOURCES
https://www.linkedin.com/in/nevin-brittainjr https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, Dr. Mark Costes reconnects with Dr. Michael Jerkins, co-founder of Panacea Financial. Michael shares how Panacea helps healthcare professionals with products like gap loans, practice buy-ins, and startup financing. They discuss the pressures of consolidation, declining insurance reimbursements, and workforce challenges in both dentistry and medicine. Michael also talks about balancing clinical practice with entrepreneurship and Panacea’s mission to keep doctors independent.
EPISODE RESOURCES
https://panaceafinancial.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, Dr. Mark Costes welcomes back Dr. Michael Jerkins, co-founder of Panacea Financial. Michael shares how his experiences as a teacher and physician led him to build a bank that caters exclusively to healthcare providers. He discusses the financial struggles many doctors face during training and how Panacea fills that gap with custom services like practice buy-ins, startup loans, and refinancing. They explore the complexities of medical and dental practice financing, the challenges of industry consolidation, and how Panacea helps providers stay independent.
EPISODE RESOURCES
https://panaceafinancial.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, Mark dives into the power of mindset and intensity in sports, with a focus on soccer success. He reflects on the importance of starting strong, maintaining high energy, and keeping a competitive edge—especially when facing critical matches. You’ll hear the timeless Cherokee “Two Wolves” story and learn how feeding the right mindset can make or break both athletes and teams. Mark also discusses controlling the controllables, the crucial role of every player on the team, and how small trajectory moments can shape your life. Tune in for powerful insights on leadership, teamwork, and personal growth that go far beyond the game.
EPISODE RESOURCES
https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today's episode, Jason Tanoory continues his deep dive into leadership with a focus on running highly effective meetings that move the needle for your business. He breaks down his 12-step approach to structuring meetings, emphasizing preparation, consistent scheduling, and actionable outcomes. Jason highlights key elements like starting with "good news" to build vulnerability, creating a scorecard of lead and lag measures, and using tools like rallying cries and winning statements to align teams on core goals. He also stresses the importance of trust and peer accountability, ensuring real issues are addressed with honest feedback instead of surface-level solutions.
EPISODE RESOURCES
https://fingerlakesdental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today's episode, Dr. Jason Tanoory, a prolific leader within DSN and host of a successful podcast, brings his wisdom to the stage. Known for his humility and hands-on leadership, Jason shares his approach to running effective, high-impact meetings. He emphasizes how poorly structured meetings waste time and resources, while a clear framework can bring about real solutions and drive organizational growth. Jason introduces a system built on trust, vulnerability, and accountability, highlighting the importance of team collaboration and "winning components": data-driven scorecards, rallying cries (or thematic goals), and motivational winning statements.
EPISODE RESOURCES
https://fingerlakesdental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today's episode, Dustin Kenyon, founder of Kaptain, takes the stage at the DSI event to share his unique journey from tech entrepreneur to executive coach. Dustin reflects on his pivotal life moments, mentors, and the power of a supportive spouse that fueled his drive to lean into risk and embrace opportunity. Drawing on his experience coaching high-performance leaders, Dustin breaks down four core areas we must manage for success—self, relationships, purpose, and balance. He also explains how staying centered allows leaders to make better decisions, foster meaningful relationships, and build a legacy grounded in purpose.
EPISODE RESOURCES
https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
In Part 2 of Dr. Mark’s interview with Joshua Scott, founder of Studio 8E8, they discuss the next phase of building a scalable business. Josh shares how his creative agency is evolving beyond its roots, blending high-level storytelling with cutting-edge performance marketing to create predictable growth for dental practices. He opens up about the challenges of restructuring his company, investing over $1.25 million in infrastructure, and recruiting top-tier talent to develop new service offerings.
In this discussion, Dr. Mark and Josh also draw parallels between their entrepreneurial journeys, reflecting on how to build businesses that evolve with the market while staying true to their vision.
EPISODE RESOURCES
https://s8e8.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, Dr. Mark Costes kicks off Part 1 of a thought-provoking two-part conversation with marketing expert and Studio 8E8 founder, Joshua Scott. Fresh off a powerful Mastermind event in Scottsdale, Dr. Mark reflects on the importance of self-assessment, recounting key lessons and highlights from 2024. Joshua shares insights on personal development, discussing the pitfalls of hustle culture and how self-awareness can shape routines and productivity. Together, they explore entrepreneurship, the evolution of Studio 8E8, and scaling a creative business through grassroots growth and market fit.
EPISODE RESOURCES
https://s8e8.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
In part two of this empowering series, Jake Conway continues to explore strategies for managing what’s under your control in your dental practice. Building on the foundation set in part one, Jake delves into leveraging team investments, optimizing your hygiene program, and fostering a culture that engages and retains top talent. Discover how clear communication of your vision and adaptability in a changing landscape can drive results for your practice.
EPISODE RESOURCES
https://custompracticeanalytics.com/contact https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, Jake Conway dives into the first part of a transformative discussion on mastering the aspects of your dental practice that are within your control. From realistic goal-setting to recognizing and addressing financial stress, Jake explains how to build systems that align with your desired outcomes. He also shares strategies to identify root causes of common challenges, like high overhead and cash flow issues, and how to solve them effectively.
EPISODE RESOURCES
https://custompracticeanalytics.com/contact https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, we explore the transformative potential of dental membership plans, from simple discount-only models to creative offerings like whitening and Botox subscriptions. Our guest highlights the importance of tailoring plans to local demographics for increased patient adoption and shares a proven formula for pricing based on household income. We also discuss leveraging technology and systems like BoomCloud to scale membership programs, ensure recurring revenue, and boost practice valuation, offering a strategic edge for long-term success. Plus, discover how AI-driven tools are opening new doors to attract ideal patients and business partnerships.5
EPISODE RESOURCES
BoomCloudapps.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, we dive into the concept of revenue quality per patient cohort, an often-overlooked metric that can transform your dental practice’s profitability and growth potential. Our guest breaks down the financial and strategic differences between PPO, cash, and membership patients, highlighting why membership patients consistently yield the highest revenue and case acceptance rates. We also explore how to optimize patient acquisition costs and target ideal cohorts, like small business employees and retirees, to drive sustainable growth. With insights into both online and offline marketing strategies, this episode is packed with actionable advice for creating a more profitable and scalable practice.
EPISODE RESOURCES
BoomCloudapps.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
In Part 2, Dr. Summer Kassmel continues her discussion on developing confident, capable associates by focusing on mentorship and growth strategies. She outlines her methods for expanding an associate’s philosophy of care, cultivating a “world-class MD mindset,” and building trust within the team and with patients.
From teaching associates how to prioritize treatment plans to managing the emotional aspects of patient care, Summer shares actionable tips for creating a positive, productive environment. She also discusses how to identify and address common pitfalls in associate development, from insecurity to over-reliance on insurance-based decisions.
EPISODE RESOURCES
https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
In Part 1 of this insightful two-part series, Dr. Summer Kassmel shares her expertise on building team, patient, and personal confidence in associates. A renowned mentor and coach, Summer emphasizes the importance of hiring the right fit and setting clear expectations before bringing an associate into your practice.
Summer explains her framework for identifying an associate’s goals, non-negotiables, and readiness for mentorship. She dives into the value of consistent communication during the hiring process, why clarity of expectations is critical, and how understanding an associate’s "why" can make or break their success.
EPISODE RESOURCES
https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, Mark sits down with Matt, co-owner of Oak Dental Partners, who shares how he scaled a DSO from $7 million to $23 million in EBITDA in just three and a half years, with plans to hit $30 million in the next 18 months. Matt breaks down the strategies behind acquiring 70+ practices, the importance of holding sellers accountable through earn-outs, and buying practices at favorable multiples to maximize returns. He also discusses handling private equity partnerships, the impact of interest rates on valuations, and why doctor-led DSOs create better outcomes for sellers and teams.
EPISODE RESOURCES
www.dentalpitchbrokerage.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, we’re diving into the world of positive communication, associate onboarding, and practice growth with Dr. Paul Goodman—known to many as Dr. Nacho. As the founder of Dental Nachos and Dentist Job Connect, Paul shares his expertise on creating a supportive dental community and hiring strategies that can transform your practice.
From avoiding "weird dental words" that scare patients to understanding the crucial difference between "car" and "boat" associate positions, Paul offers actionable tips for making your office a haven for teamwork and patient care. Learn how to retain associates, foster a healthy team culture, and avoid burnout while growing your practice the right way.
EPISODE RESOURCES
https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast - Mostrar mais