Episódios
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🔥 New Episode Alert: Leadership in Insurance Podcast 🔥
🚀 This week, I had the pleasure of hosting Dan Israel, Managing Director of the Global Insurance Accelerator (GIA), on the podcast. 🌟 As a leader in one of the first accelerators dedicated to insurance innovation, Dan has spent over a decade connecting startups with mentors, investors, and the resources they need to succeed.
💡 Under his leadership, the GIA has built a globally recognized program that helps early-stage companies solve foundational business challenges and accelerate their growth. 🌍✨
In our conversation, Dan shared fascinating insights into:
💡 The critical role mentorship plays in guiding startups through the complex insurance landscape.
🎯 How the GIA’s rigorous selection process identifies founders with game-changing ideas.
📈 The trends and themes shaping the future of insurance—from AI-driven solutions to new models of customer care.
Dan’s passion for innovation and his commitment to nurturing the next generation of insurance leaders is truly inspiring. 🙌 Whether you’re a startup founder, an investor, or just curious about how the industry is evolving, this episode is packed with valuable takeaways. 🔥
🎧 Don’t miss this deep dive into the future of insurtech! Listen now:
#LeadershipInInsurance #Insurtech #Podcast #Innovation #Mentorship
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🎙️ New Episode Out Now! 🎙️
This week on The Leadership in Insurance Podcast, Alex Bond is joined by Juan Garcia, Co-Founder of Tuio, to discuss how this cutting-edge insurtech is simplifying insurance for a new generation of customers. If you’re curious about how technology is revolutionizing the industry, this episode is a must-watch (or listen!).
By combining advanced data insights with AI-powered customer interactions, Tuio delivers:
🔹 Smarter, personalized pricing that factors in not just assets, but also customer behavior.
🔹 A claims process that’s fast, efficient, and digital-first, managed entirely in-house for better customer experiences.
🔹 Clear, jargon-free policies designed for digital-native customers who demand value for money.
📌 Key highlights from the episode:
✅ Customer-first innovation: Why Tuio is focused on serving a digitally savvy generation often overlooked by traditional insurers.
✅ AI at work: How their virtual assistant “Leia” handles 60% of customer queries autonomously, with higher satisfaction scores than human agents.
✅ Granular pricing: How Tuio uses unique data sources, like Spain’s cadastre, to tailor policies and improve risk prediction.
✅ Claims reimagined: Why managing claims in-house isn’t just a choice but a commitment to better customer outcomes and lower loss ratios.
✅ Future growth: Juan shares Tuio’s vision for expanding into Southern Europe by 2025-26.
This conversation is packed with actionable insights on how insurtechs like Tuio are bridging the gap between what customers want and what insurance delivers—and it’s a fascinating look into the future of the industry.
📢 Don’t forget to like, share, and comment! What excites you most about Tuio’s approach to insurance?
#Insurtech #LeadershipPodcast #InsuranceInnovation #CustomerExperience #AI #
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What if the biggest hurdle to starting a family – the financial cost – could be eased by a breakthrough insurance model? In this eye-opening episode, The Leadership in Insurance Podcast welcomes Ines Cheaib, the COO at Gaia, a company reshaping fertility care with a purpose-driven, outcome-based insurance solution. 🌱✨
Gaia is on a mission to make family-building more affordable, accessible, and transparent. With an innovative model that prioritizes outcomes over traditional payment structures, Gaia is tackling the financial barriers that prevent so many families from accessing fertility treatments.
Ines shares some invaluable insights:
💫How Gaia uses predictive data models to build personalized plans for each family, reducing the burden of costs over time,
💫Why entering the insurance industry without any preconceptions became Gaia’s biggest advantage in building a groundbreaking solution,
💫The power of partnerships with insurers – and how strong collaboration has helped Gaia quickly expand from the UK to the U.S.,
💫And why Gaia is redefining what “insurance” means, focusing on what truly matters: helping people achieve their dreams of becoming parents.
💡 This episode is filled with fresh ideas on innovation, resilience, and a new perspective on the intersection of insurance and family tech.
Don’t miss this conversation if you’re curious about the future of insurtech, healthcare innovation, or simply want to hear an inspiring story of a company making a meaningful impact. Tune in Monday to hear how Gaia is changing the game and bringing hope to countless families around the world. 💙👶
#LeadershipInInsurance #Podcast #Gaia #Innovation #FertilityCare #FamilyTech #Insurance #IVF
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We’re excited to share our latest episode on The Leadership in Insurance Podcast, featuring Romaney O’Malley, a trailblazer in the insurance and insurtech space and a key leader at bolttech.
Join us as we explore bolttech’s groundbreaking work in connecting insurers, distributors, and customers worldwide through seamless, tech-driven solutions.
In this insightful episode, Romaney dives into:
💫bolttech’s Game-Changing Vision: Discover how bolttech is redefining insurance access and distribution through a connected global platform, bridging the gap between traditional and digital solutions for a more accessible insurance experience.
💫The Future of Embedded Insurance: Romaney unpacks what embedded insurance means for consumers and why it’s a crucial part of bolttech's strategy moving forward.
💫Leadership in a High-Growth Insurtech: Hear Romaney’s approach to managing growth, inspiring teams, and staying innovative in a rapidly changing industry. She shares the mindset shifts and skillsets she believes are essential for leaders looking to thrive in tech-driven environments.
💫Industry Trends to Watch: From digital transformation to the power of data, Romaney offers her take on the trends that will shape the future of insurtech and create new opportunities for industry players.
If you’re interested in the forces reshaping insurance and the leadership guiding it, this is an episode you won’t want to miss!
Tune in for a deep dive into bolttech's journey and Romaney’s expert insights on the future of the industry. 🎧
#LeadershipInInsurance #Insurtech #bolttech #InsuranceInnovation #IndustryInsights #FutureofInsurance
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In this episode, I had the privilege of speaking with Zachary Townsend, CEO of Meanwhile, who’s leading a game-changing initiative by using Bitcoin to tackle underinsurance in high-inflation countries. Zac and his team are rethinking life insurance from the ground up, and our conversation was packed with fascinating insights into how they’re doing it.
Here’s what you’ll learn:
🔹 Bitcoin in Life Insurance: How Meanwhile exclusively transacts in Bitcoin to provide stability in economies with high inflation.
🔹 Licensed in Bermuda: Why Bermuda’s regulatory landscape is key to their innovation, and how they’re navigating the complexities of the jurisdiction.
🔹 Managing Bitcoin Volatility: The strategies Meanwhile uses to handle Bitcoin’s price swings while maintaining trust and security for policyholders.
🔹 Tech-First, Full-Stack Approach: How Meanwhile integrates technology at every level to scale their model and aim for 1 billion policyholders globally.
🔹 Blockchain and Investors: How blockchain technology and a diverse group of investors are propelling Meanwhile's growth and vision for the future of insurance.
This episode is a must-listen for anyone in fintech, insurtech, or blockchain, and for those curious about how digital currencies are reshaping the traditional insurance model.
#Insurtech #Bitcoin #Blockchain #LifeInsurance #Fintech #InsuranceInnovation #LeadershipInInsurance
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🎧 Just Dropped! New Podcast Episode with Robin Gilthorpe, CEO of Earnix 🚀
This week, we’re diving deep into the future of insurance with Robin Guildford, CEO of Earnix, on the Leadership in Insurance Podcast!
In this jam-packed episode, Robin shares how Ernix is transforming the industry with AI-driven software that helps insurers:
🔹 Stay profitable while adapting to fast-changing markets
🔹 Personalize customer interactions like never before
🔹 Seamlessly integrate legacy systems with cutting-edge platforms
🔹 Unlock new growth in SME, pet insurance, and commercial lines
Earnix is the premier provider of mission-critical, cloud-based intelligent solutions across pricing, underwriting, rating, and product personalization. These fully integrated solutions provide ultra-fast ROI and are designed to transform how global insurers and banks are run by unlocking value across all facets of the business. Earnix has been innovating for insurers and banks since 2001, with customers in over 35 countries across six continents and offices in the Americas, Europe, Asia Pacific, and Israel.
We also get into the growing importance of data science and how to strike the perfect balance between technology and human insight. If you’re ready to stay ahead of the curve, you can’t miss this one!
💥 Tune in now for actionable insights and game-changing strategies.
#LeadershipInInsurance #Insurtech #AIinInsurance #FutureOfInsurance #Innovation #Podcast #DataScience #CustomerPersonalization
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We're thrilled to announce the latest episode of The Leadership in Insurance Podcast, featuring Maria Coko, COO of Insurtech Gateway — one of the leading incubators and investors in the insurtech space.
In this insightful conversation, Maria shares how Insurtech Gateway accelerates the growth of startups, offering a unique combination of insurance capacity, regulatory expertise, and strategic investment. We discuss:
💡 The essential role of resilient founding teams and the importance of alignment on vision.
🌍 Insurtech Gateway’s global footprint with hubs in London and Sydney, supporting over 100 insurance partners and 40+ startups.
🚀 How their platform helps founders break into the market with the speed and strength needed to succeed in this competitive space.
We also explore exciting developments in the integration of AI within insurance, along with how Insurtech Gateway is addressing protection gaps across the industry.
This episode is packed with valuable insights for anyone navigating the insurtech world. Don’t miss it!
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On this weeks episode of The Emerging Tech Series on The Leadership in Insurance Podcast, I had the pleasure of speaking with Jim Heide, Co-Founder & COO of LoadShore, about their vision to revolutionize the freight and logistics industry. 🎙️
We covered some great topics including:
Mastering Innovation: The art of intent behind continuous improvement in processes, platforms, and products. 🚀AI & Machine Learning: How these technologies are transforming claims processing and risk management. 🤖Holistic Freight Protection: Offering predictive tools and recovery processes to protect freight end-to-end. 📦Culture & Growth: Scaling from 78 employees to 200 while maintaining a strong company culture in a remote work environment. 🌍Tune in to learn how LoadShore is leading the way in freight protection with cutting-edge technology and expertise!
#FreightProtection #Innovation #Insurtech #AI #Logistics
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In this exciting episode we sit down with Sam Hoppe, the Chief Commercial Officer and Insurance Officer at Open, to dive into the company's journey from its Australian roots to becoming a leader in the insurtech space🌍🚀
Sam shares her remarkable career shift from ⚖️ law to insurtech leadership and reveals how Open is driving innovation through technology-led, multi-product insurance solutions.
💡 Discover how Open is tackling the unique challenges of expanding into the UK market , creating value-driven partnerships 🤝, and setting its sights on European growth. 🌍
✨ Key topics include:
- Sam’s transition from ⚖️ law to leading a cutting-edge insurtech company
- Open’s tech-driven approach to delivering smarter insurance solutions 💻
- Navigating the complexities of the UK insurance market 💼
- Future plans for Open’s European expansion 🚀
- How Open builds collaborative partnerships to deliver exceptional customer experiences 💡
If you're interested in insurtech innovation, 🚀 leadership, or learning how to break into new markets 🌍, this episode is a must-watch! 🎧
🔔 Don’t forget to subscribe for more insightful conversations with leaders shaping the future of insurance!
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In our latest episode of The Emerging Tech Series I had the opportunity to chat with Anirban Gangopadhyay, Co-founder of Angle Health, about their mission to transform the healthcare industry. 🎙️
We discussed:
Personalized Care: How Angle Health is tailoring healthcare solutions to individual needs.Innovative Tech: Their use of technology to streamline processes and improve member experiences. 🚀Addressing Healthcare Challenges: Their commitment to tackling issues like misaligned incentives and limited access to care. 🏥Building a Strong Culture: Their focus on fostering a culture of innovation, collaboration, and a deep commitment to improving healthcare outcomes. 💪Listen now to learn more about how Angle Health is shaping the future of healthcare!
#healthcare #insurance #healthtech #Insurtech
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In the latest episode of the Leadership and Insurance podcast, I had the opportunity to enjoy a compelling conversation with Alex Hearn, CEO and Founder of Slipcase.
For those unfamiliar, Slipcase is a leading platform providing curated content and insights for the global insurance and reinsurance industries. It serves as a central information portal, catering to both individual professionals and organisations, offering unparalleled access to specialised, contextual intelligence.
In this episode, Alex shares the story behind Slipcase’s evolution—from a social tool to an indispensable platform for industry-specific knowledge. We also explore:
The rise of data-driven content distribution in insurance marketing.The increasing demand for targeted, insightful content tailored to industry needs.Exciting developments ahead, including a major platform upgrade and Slipcase’s strategic acquisition of a key competitor, positioning the company for significant growth in 2025.This discussion offers valuable insights into the changing landscape of insurance content and the role of intelligent curation in driving industry progress.
#Insurance #Reinsurance #Slipcase #ContentCuration #Leadership #Innovation #DataDrivenMarketing
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I had the pleasure of speaking with Bob Frady, Co-Founder & CEO of Property Lens, where we explored the evolving landscape of real estate and insurance.
In this episode of The Leadership in Insurance Podcast, Bob shared his entrepreneurial journey, including the sale of Hazard Hub to Guidewire, and how that experience shaped his vision for Property Lens. Property Lens is helping reduce the stress of home buying with comprehensive property history reports, uncovering hidden issues for just $99.
We also discussed:
🏡 The challenges and opportunities in the real estate and insurance sectors.
📊 The critical role of innovation in making claim data accessible to consumers.
💡 How Property Lens aims to integrate with insurance companies to provide insurability scores and enhance risk management.
If you’re interested in the future of real estate, insurance, and technology, this is a conversation you won’t want to miss!
Tune in now to this week's episode and let us know your thoughts 👏🏼🎧
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Curious about how to take your career to the next level? In this week’s episode of The Leadership in Insurance Podcast, I connect with Emmanuel Djengue, CEO & Co-Founder of Kaatch, to discuss actionable strategies that could transform your career journey.
🌟 How can we activate career mobility?
Together, Emmanuel and I explore innovative strategies for empowering employees, creating dynamic recruitment processes, and rethinking how companies can support individuals re-entering the market.
👥 From addressing the challenges of unemployment in the Spanish market to uncovering worthwhile solutions for Insurtech start-ups, we discuss key insights that could redefine career pathways and organisational success in the next chapter.
💡 Tune in to hear Emmanuel’s top 3 strategies to:
•Support employees’ career growth
•Find and connect with the right mentors
•Elevate recruitment for better outcomes
Don’t miss this week’s eye-opening episode full of actionable advice for employers and employees alike. 🎧 Click the link in the comments to listen!
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Is the ‘Insurtech revolution’ over? Max Drucker, CEO of Carpe Data and I explore this and other questions on this week’s The Leadership in Insurance Podcast .
We also discussed the refocus of Insurtech from revolution to measurable results using an evolutionary approach. 🎯Yes I’m talking about really understanding the ROI of insurance technology purchasing.
Insurtech is no longer about generic use of technology and AI but rather discrete solutions (often bought off the shelf) with specific use cases focused on incremental changes, created by those with insurance expertise:
🙋Think… taking two steps out of an underwriting process rather than changing the whole process.
➡️ Importance of discrete data sources properly prepared that enhance predictions and automate decision-making to enable carriers to make better decisions and manage risk rather than overwhelming them.
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In this week’s unusual The Leadership in Insurance Podcast 🎧we have an all FinPro line-up - Rebekah Bostan, Director of Operations and Hattie Armstrong, Lead Consultant where we discuss the gender imbalance in the Insurtech community and what we can all do to rebalance.
💡We all know the stats (🤔see below in case you’ve been living under a rock) female founding team outperform, yet women are still underrepresented in leadership roles. The We Are Insurtech Women Community was borne out of a frustration to readdress the balance.
Women only make up 18% of insurance C-Suite (according to McKinsey) but yet account for half of the insurance workforce….. and this is even lower for Insurtech.McKinsey has also shown a direct correlation between gender diversity and increased profitability💸— companies in the top quartile for gender diversity on their executive teams are 21% more likely to outperform.BCG found that companies founded or co-founded by women perform better financially, generating 10% more revenue over a five-year period than male-founded businesses. They also found that they generate 78 cents for every dollar of funding, compared to 31 cents generated by male-founded startups.Creating more gender balance should be a business priority but also a societal focus – ⬇️minimise gender biases in funding allocation
⛔remove barriers to women’s entrepreneurial journeys caused by continued gendered parenting and caring responsibilities
🤝create inclusive networking opportunities for women to build networks that meet their needs and requirements… whilst avoiding ‘fixing women’ events
📣Listen all the way through to hear my easy wins for hiring and retaining diverse talent and creating a more balanced workforce.
Give this one a listen via the link in the comments below 👇 👇 👇
Curious about how to build and grow virtual and geographically diverse teams as a start-up? Curious about how to manage dispersed teams effectively? We are too. Join our next virtual event: Thursday 12th September 2024 (3pm BST) - https://us06web.zoom.us/webinar/register/WN_IKVM69wxSlS_7bhgC20UuA
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On this week’s The Leadership in Insurance Podcast 🎧I talk with Denise Garth, Chief Strategy Officer at Majesco where we take a deep dive into the topic of the moment Gen AI and why the ROI of removing legacy tech debt is higher than you think.
We discussed how insurance is at a crossroads ,🎌with changing risks due to climate change and changing buyer demographics amongst other drivers, and why insurers need to take a step back and take time to review their business systems and technology models - in particular their 💽legacy debt to really activate innovation and productivity.
➡️Moving away from legacy technology allows organisations to get product to market quicker, better manage or even reduce risk, improve underwriting using AI, as well as activate overall productivity gains through the use of Gen AI (👇 listen in for some impressive stats on the impact of moving away from legacy tech debt)
We also discuss how growing availability of high quality data and increasing use of 💻AI/Gen AI is creating a challenge for insurance leaders who are now also running technology businesses. It also changes who we need to hire into the insurance world – with more of a focus on genuine knowledge workers who can make decisions based on insights produced by AI, instead of keying in and out data.
Give this one a listen via the link in the comment below 👇 👇 👇
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How do we genuinely overcome the challenges of ‘moving data around’ in insurance?
Second time round entrepreneur Alex Cordona, CEO and co-Founder at Recorder and I discuss enabling better risk and information sharing on this week’s The Leadership in Insurance Podcast🎧, as well as some great nuggets of advice for early stage entrepreneurs.
🤔BUILD OR BUY - we discuss how the culture of technology silos is still very prevalent across insurance with a focus still on building in-house – is this holding back insurers and brokers from focusing on where they can make the most value - enabling effective underwriting?
>>We discuss how Recorder has taken on the data gap by enabling brokers to adopt 🖥️ modern technology to improve data ingestion.
↗️Culture shock - moving from FinTech to Insurtech has lead to some moments of uncertainty but Recorder is navigating that by:
➡ Not assuming what they don’t know
➡ Making sure you have a good ‘insurance’ guide…. like an excellent Head of Insurance (FinPro can definitely help you with that 😉)
Looking to understand your future funding model? 👇listen in for us discussing the challenge of ‘incentive alignment’ when it comes to funding and decision making.
❓Deciding on your first hires - Alex has some excellent honest advice on how to build a business.. you’ll have to listen into the podcast to find out more.
Also, watch out for several moments where Alex starts 🎙️interviewing me…..
Give this one a listen via the links in the comment below 👇 👇 👇
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On this week’s The Leadership in Insurance Podcast I discussed with Jon Schneyer, Director of Cat Response, CoreLogic Insurance Solutions why⚡peril risk is changing (and it’s not climate change) and how proactive risk management and mitigation is now more important than ever. We also talked about the continued value of thought leadership not just for customers but also as an important and often undervalued 😀talent retention tool.
Corelogic’s 2024 Hurricane report (👇click in the comments to download) focuses on the 32.7 million residential properties from Texas to Maine that have a combined reconstruction cost value of 💸$10.8 trillion. With the 2024 hurricane season likely be a very active season, potentially even more so than 2023 with a shift to La Niña conditions, understanding the risk to those properties is vital.
Did you know that peril risk is changing and it’s not just about climate change - it’s also due to changing population concentrations as post-pandemic people are redetermining where they are choosing to live (🌅think less densely populated, warmer, coastal areas where peril risk is already higher whilst living in larger footprint dwellings).
⇝ alongside the rising cost of repairs ⚒️, this is impacting insurers portfolio risk, making it more challenging than ever to determine
🏘️Property tech Insurtechs are stepping up to support more proactive risk management by providing information that not only better identifies risk but also supports improved risk management and mitigation - enabling more affordable coverage to customers.
We also discussed an important emerging trend that could really impact property tech and risk mitigation… using 💻 AI to predict 🎐weather events in real time (think knowing where a tornado might form or specifically land ahead of time and notifying policy holders immediately) 👇listen to the full episode for even more insights
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This week’s The Leadership in Insurance Podcast 🎧continues our deep-dive into #Cyber, where I talk to Xing Xin, CEO and co-Founder at Upfort about 🔨‘enabler tools’ that can empower companies of all sizes to better manage cyber risk by unlocking their data to improve understanding of a company risk and support proactive interventions.
In this episode we take a look at the growing Cyber protection gap – even a one man band now has multiple technology touch points.
⇝We discuss how the growing SME protection gap is often underserved - particular for products that support fundamental cyber security controls and effective cyber risk management - and that’s where Upfort steps in.
We also discuss the ROI that criminals are really looking for in a cyber attack and how focusing on where ransomware attacks are the most cost-effective for criminals enables organisiations to invest more wisely in their cyber security
💡Listen in below for the top routes of entry
Xing also explains the biggest challenge in managing cyber risk – changing user behaviour - as it often at the individual level that cyber risk enters a business (👇listen in for my great analogy comparing cyber security to a smoke detectors!). We discuss how there isn’t a single bullet but multiple avenues to support changing behaviour including:
💸encouraging more proactive behaviour e.g. through incentives and discounts
📲engaging in user training, simulated attacks and AI assistance – including the use of gamification
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Ever wondered how "Naivete" could be an advantage in insurance innovation?
In this week’s The Leadership in Insurance Podcast🎧 with Justin Levine, CEO at Shepherd, I explore his unique background and how this has enabled him to challenge traditional views of insurance including focusing on hiring ‘micro-entrepreneurs’.
We look at the advantages of Justin's background in 🏢construction and his journey into the tech-enabled insurance space via risk management and construction finance.
💡 He emphasises the advantages of being "naïve" and questioning the status quo, in an industry that can often be resistant to change, whilst still valuing experience and expertise.
🤔Insurtech is more than a buzzword…. Justine provides us with great explanation of Insurtech (listen below for more details👇 ) including technology that:
➡ Supports improved underwriting including integrating novel sector-specific data sources
➡ Improves data extraction and analysis
➡ Enhances risk management services
We also explored the importance of evolving your business model whilst finding a balance between improving direct client services and enhancing cores platform for internal efficiency
💬Justin also explains how Shepherd focuses on seeking out 'micro entrepreneurs' passionate about innovation and transforming the traditional insurance model and those excited about their multi-product approach and expansion plans.
💡 including a discuss of Shepherd’s upcoming plans to complement their core casualty offering with a builders risk insurance product and their wider plans too expand into industries adjacent to construction.
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