Episódios
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Transform your self storage customer service training with the latest in AI technology! In this webinar, Jim Ross showcases how to leverage ChatGPT’s advanced voice feature to improve sales call flow and role-play customer service scenarios with real-world accuracy.
Here’s what you’ll take away:
How to integrate ChatGPT’s voice feature into your training.
• Effective techniques for sales call simulations.
• Best practices for enhancing customer service through AI tools. • Live demos and an interactive Q&A session.
Whether you're a business owner or a manager, this session is packed with practical strategies to boost your team's performance using AI. Ready to level up your customer service?
Visit www.3milestorage.com for more resources and support!
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🚀 I'm absolutely loving the endless possibilities AI offers! Recently, I decided to play around with Google’s Notebook LM, and what happened next was mind-blowing. 🤯
In just a few clicks, it created a 10-minute podcast featuring two hosts discussing my book, "3 Zones Of Excellence" from 3 Mile Storage Management! 🎙️📚 The conversation was so realistic and engaging, it felt like a genuine podcast episode!
If you're curious about AI or just love a good podcast, you have to check this out! 🔗👇
And if you want to dive deeper into the principles that can elevate your self-storage business, head over to www.3milestorage.com to grab your copy of "3 Zones Of Excellence" today! 📖✨
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In this episode of "3 Minutes With 3 Mile," we discuss the strategic opportunity of leveraging a local military base to increase self-storage rentals. Military personnel often need storage solutions due to relocations, deployments, and limited on-base housing. Learn how to connect with your local base, build partnerships, and effectively market your facility to attract military customers.
If you're ready to tap into this unique market and boost your rentals, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you make the most of local opportunities.
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In this episode of "3 Minutes With 3 Mile," I share a memorable story from my early days in the self-storage business—the first unit I ever sold at auction. Imagine my surprise when that unit turned out to contain a vintage Harley Davidson motorcycle! Discover the unexpected and exciting aspects of running a self-storage facility, and learn why every auction is full of surprises and opportunities.
If you're interested in learning more about the self-storage business and want to hear more stories like this, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you navigate the world of self-storage auctions with confidence.
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In this episode of "3 Minutes With 3 Mile," we dive into the reality of self-storage move-in specials and how the "genie is out of the bottle." Once these promotions became a staple in the industry, there's no turning back. Learn how to strategically use move-in specials to attract customers while maintaining your facility's profitability and competitiveness.
If you're looking to navigate the world of self-storage promotions and stand out in a crowded market, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you create effective marketing strategies.
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In this episode of "3 Minutes With 3 Mile," we talk about the importance of giving your self-storage business a regular "health checkup." Just like you go in for routine checkups to ensure your health, your business needs the same attention to stay in top shape. Learn how to evaluate your operations, identify areas for improvement, and ensure your self-storage facility is running at peak performance.
If you're ready to give your business a comprehensive checkup and make sure it's thriving, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you maintain a healthy and profitable self-storage business.
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In this episode of "3 Minutes With 3 Mile," we break down the key rate definitions used in the self-storage industry. From standard rates to promotional rates, and everything in between, understanding these terms is essential for maximizing revenue and ensuring clarity with your customers. Learn how to effectively communicate rate structures and make the most of your pricing strategies.
If you're ready to optimize your pricing strategy and get a clearer understanding of self-storage rates, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve greater clarity and profitability.
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In this episode of "3 Minutes With 3 Mile," we highlight a staggering statistic: There are now just as many self-storage facilities in the U.S. as there are Subway, McDonald's, and Starbucks locations—combined! This explosive growth in the self-storage industry reflects the increasing demand and opportunities in the market. Learn what this means for your business and how you can stand out in a crowded field.
If you're ready to leverage this growth and make your self-storage facility stand out, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you thrive in this competitive market.
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In this episode of "3 Minutes With 3 Mile," we explore the concept of constant and never-ending improvement in your self-storage business. Learn why continuous enhancement of your operations, customer service, and marketing strategies is crucial for staying ahead in the competitive self-storage industry. Discover practical tips for fostering a culture of improvement that drives long-term success.
If you're ready to take your self-storage business to the next level with a commitment to constant improvement, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve sustained growth and excellence.
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In this episode of "3 Minutes With 3 Mile," we tackle the critical question: Are you wasting your PPC ad dollars by directing traffic to a subpar website? Learn how an ineffective website can undermine your pay-per-click advertising efforts and discover strategies to optimize your site for better results. Ensure your PPC investment drives real value and conversions for your self-storage business.
If you're ready to maximize your PPC ad spend and improve your website's performance, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve greater online success.
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Introducing our "3 Minutes Vendor Spotlight" segment featuring StorageReach. StorageReach is an automated platform built for storage facilities. It helps boost online visibility by gaining reviews, gathering valuable customer feedback, and managing your online reputation. All without breaking the bank!
Learn how StorageReach can enhance your self storage business and drive success by scheduling a call with them here: https://storagereach.com/3-mile-domination/ #SelfStorage #VendorSpotlight #3MileStorage #StorageReach #OnlineReputation #CustomerFeedback #BusinessOptimization #StorageSuccess
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In this episode of "3 Minutes With 3 Mile," we discuss the importance of community and support for self-storage owners. Learn how leveraging resources, networks, and partnerships can help you overcome challenges and achieve greater success. Discover the benefits of not going it alone and how connecting with others in the industry can enhance your business.
If you're ready to find support and resources to grow your self-storage business, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you build a stronger, more successful business.
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In this episode of "3 Minutes With 3 Mile," we dive into the critical question of customer acquisition costs. Understanding how much you’re willing to spend to acquire a new customer is essential for budgeting and marketing strategies.
If you're ready to refine your customer acquisition strategy and maximize your marketing budget, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve greater efficiency and profitability.
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In this episode of "3 Minutes With 3 Mile," we explore the benefits of filming and uploading a 30-second video to the photos section of your Google Business Profile. This quick and engaging video can significantly enhance your online presence, attract more customers, and provide a dynamic view of your self-storage facility. Learn practical tips on creating an effective video and maximizing its impact.
If you're ready to take your self-storage marketing to the next level with engaging video content, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve greater online visibility and success.
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In this episode of "3 Minutes With 3 Mile," we discuss the crucial steps of taking photos and videos to document the process when prepping a unit for self-storage auction. This documentation not only ensures transparency but also helps resolve any disputes and provides a clear record of the unit's condition. Learn practical tips on how to effectively document your auction preparation process.
If you're ready to enhance your auction process with thorough documentation, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve greater efficiency and professionalism in your self-storage auctions.
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In this episode of "3 Minutes With 3 Mile," we delve into the process of interviewing and hiring the ideal self-storage manager. A great manager can significantly impact your facility's success by ensuring smooth operations and excellent customer service. Learn effective strategies for conducting interviews and selecting the right candidate to manage your self-storage business.
If you're ready to find the perfect manager for your self-storage facility, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you streamline your hiring process and build a strong management team.
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In this episode of "3 Minutes With 3 Mile," we discuss why the most expensive item at your self-storage facility is an empty unit. Discover the financial impact of vacant units and learn strategies to minimize vacancies and maximize your rental income. We’ll share practical tips on how to keep your units occupied and your business thriving.
If you're ready to reduce vacancies and boost your self-storage income, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve greater occupancy and financial success.
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In this episode of "3 Minutes With 3 Mile," we explore how customer reviews directly impact your self-storage rentals. Positive feedback not only builds trust and credibility but also attracts more potential customers to your facility. Learn effective strategies for encouraging and managing reviews to boost your rentals and enhance your business reputation.
If you're ready to leverage customer reviews to drive more rentals and grow your business, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve greater success through powerful customer feedback.
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In this episode of "3 Minutes With 3 Mile," we discuss strategies for dealing with challenging customers in the self-storage industry. Sometimes, it's best not to renew their month-to-month agreement and suggest they find storage elsewhere. Learn how to identify these "headache" customers and handle the situation professionally to maintain a positive environment for your business and other customers.
If you're looking for expert advice on managing customer relationships and optimizing your self-storage operations, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve greater business success and customer satisfaction.
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In this episode of "3 Minutes With 3 Mile," we take you through the process of renting a self-storage unit from your own facility online to test the customer journey. Discover the insights gained from experiencing your rental process firsthand and learn how to identify and resolve potential issues to enhance customer satisfaction. This exercise can reveal valuable opportunities for improving your online rental system and overall customer experience.
If you're ready to optimize your self-storage business with expert strategies and insights, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve a seamless and efficient customer journey.
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