Episódios

  • Accessibility is an essential and important topic in transit--and one that Transit Unplugged has deep connections to. From Paul's first job in transit to his work at WMATA and Baltimore MTA, he has championed ensuring transit connects everyone to all of life's opportunities. Tris' father was a pioneer in helping veterans in wheelchairs live independently on their own.

    So when we say, we're committed to accessibility in all its forms--we mean it.

    But when it comes to accessibility, sometimes people don't know where to start. And this is where our guests this week come in. Ron Brooks and Kristen Joyner talk with Paul about their new book, All Aboard: Conducting Accessible Community Involvement for Public Transit which gives real, practical strategies to improve accessibility in transit, at conferences, in meetings, and the wider world.

    Ron and Kristen share how sometimes simple things make a tremendous difference in making something accessible, and often with spending little or no money. And how when as we make the world more accessible, we're making the world a better place for all of us.

    Coming up next week we kick off Season 8 of Transit Unplugged with a special CEO Roundtable recorded live at APTA TRANSform. Make sure you don't miss this episode with guests:

    Andy Lord Commissioner of Transport for LondonDottie Watkins CEO of CapMetro, AustinDwight A. Ferrell CEO of Suburban Mobility Authority for Regional Transportation, DetroitShawn M. Donaghy CEO North County Transit District, San DiegoAdam Leishman CEO of Ascendal Group, Hong Kong

    As they talk about the big plans in their systems and some truly inspiring visions of the future.

    00:00 The Inspiring Journey of Ron Brooks

    00:38 Introducing 'All Aboard': A Guide to Accessible Transit

    02:08 The Motivation Behind the Book

    04:44 Practical Guidance for Transit Agencies

    06:39 Broadening the Audience for Accessibility

    10:22 Subscribe to the newsletter

    11:07 Community outreach

    13:28 Making Meetings Inclusive for All

    17:24 The Importance of Comprehensive Engagement

    20:15 Contributors and Final Thoughts

    23:20 Coming new week on Transit Unplugged

    Transit Unplugged is brought to you by Modaxo https://www.modaxo.com

    Host: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie Gates

    Special thanks to:

    Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris Hussey

    If you have a question or comment, email us at [email protected].

    Follow us on social media: LinkedIn - Twitter - Threads- Instagram - Facebook

    Sign up for the Transit Unplugged Newsletter

    Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not...

  • From an interview with Miami-Dade County Department of Transportation and Public Works CEO Eulois Cleckley and Paul Comfort originally aired in February, 2023.

    Eulois talks with Paul about his vision and approach to leadership with his REPPS model and how it's helped his team perform better and exceed what they thought they could accomplish.

    Link to original interview: https://transitunplugged.com/transit-unplugged-podcast/stacey-matlen-and-eulois-cleckley/

    One of his top executives, Schneider St. Preux, was recently on the podcast and cited Eulois' leadership as a critical factor in his career. Listen to that episode here: https://transitunplugged.com/transit-unplugged-podcast/schneider-st-preux/

    00:00 Introduction to Transit Unplugged Deep Cuts

    00:44 Meet Eulois Cleckley: Leadership Insights

    01:02 The Importance of Strong Leadership

    02:29 Principles of Effective Leadership: The REPPS Acronym

    02:56 Focusing on Results

    04:32 Setting High Expectations

    05:39 Setting High Expectations for Success

    06:33 Focusing on People: The Key to Leadership

    08:02 Empowering Staff for Maximum Potential

    08:46 The Importance of Data-Driven Decisions

    Transit Unplugged is brought to you by Modaxo https://www.modaxo.com

    Host: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie Gates

    Special thanks to:

    Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris Hussey

    If you have a question or comment, email us at [email protected].

    Follow us on social media: LinkedIn - Twitter - Threads- Instagram - Facebook

    Sign up for the Transit Unplugged Newsletter

    Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

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  • This week Paul is talking with someone we could call a Transit Unplugged superfan—Schneider St. Preux—who says he's listened to every podcast episode and credits Transit Unplugged with helping him in his upward career trajectory. 

    We're so pleased to be part of Schneiders' career journey. As he says in this interview—listening and engaging in our podcast community, along with hard work, determination, and willingness to invest in himself, has taken Schneider from bus operator to General Superintendent of Bus Operations at Miami-Dade.

    Schneider is also one of this year's Mass Transit Magazine's 40 Under 40 winners—a fitting acknowledgment of the accomplishments in his career thus far.

    He also talks about the critical role of practical experience and the value of continuous education—Schneider says education gets you to the door and your hard work gets you through it.

    Highlighting both the challenges and triumphs, Schneider offers valuable insights and advice for aspiring transit professionals, emphasizing self-belief, goal-setting, and the importance of investing in people. Paul and Schneider also talk about the importance of training new leaders, especially those who have been "doers" in what true leadership really means.

    Coming up next week, we focus on a topic close to the hearts of everyone at Transit Unplugged—accessibility. Paul talks with Ron Brooks and Kristen Joyner about their new book which serves as and both a guidebook and inspiration for how to make transit, and the wider world, more accessible for everyone.

    00:00 Introduction: A Unique Fan Story

    00:42 Crazy Work Stories: The L from Hell

    04:24 Meet Schneider St. Preux: A Rising Star in Transit

    05:19 Career Journey: From Bus Operator to Superintendent

    09:13 Catch Transit Unplugged TV on YouTube

    10:09 Spending a year at Broward County Transit

    12:44 The Importance of Education and Self-Investment

    14:33 Leadership Insights: From Frontline to Management

    18:00 Future of Public Transportation: Challenges and Innovations

    18:00 Advice for Aspiring Transit Leaders

    19:27 Conclusion: Bright Future Ahead

    19:40 Coming up next week on Transit Unplugged

  • The back-to-back hurricanes that swept through the Southeastern U.S. brought unimaginable destruction to the region. Many places are far from recovered, with tens of thousands of people still without power in some areas.

    But behind the scenes, transportation networks need to keep running. People need to be evacuated to safety. Supplies have to get through. Emergency workers need to get to where they are needed.

    This week we pull back the curtain with a special episode focused on how our transportation networks prepare for and recover from disasters like Hurricanes Helene and Milton. On this special episode of Transit Unplugged, host Paul Comfort connected with six transportation leaders in Florida about the preparations, their Emergency Operations Centers, and what happens now to recover.

    We hear from:

    Brad Miller, CEO of Pinellas Suncoast Transit AuthorityCoree Cuff Lonergan, CEO of Broward County Transit (BCT)Dave Dech, Executive Director of the South Florida Regional Transportation Authority/Tri-RailIvan Maldonado, Executive Director of Palm TranTiffany Homler Hawkins, CEO of Central Florida Regional Transportation Authority (LYNX)Greg Slater, CEO/Executive Director of the Tampa Hillsborough Expressway Authority

    This is a unique episode that only Transit Unplugged can bring you! Make sure you tune in and share with your transit colleagues.

    Next week on the show, we have Mass Transit Magazine 40 Under 40 winner Schneider St. Preux talking about his 12 year transit career trajectory from bus operator to General Superintendent of Bus Operations for the Miami-Dade County Department of Transportation and Public Works. Schneider tells Paul what it took to build his career and his advice for other up and coming leaders in the industry.

    Transit Unplugged is brought to you by Modaxo https://www.modaxo.com

    Host: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie Gates

    Special thanks to:

    Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris Hussey

    If you have a question or comment, email us at [email protected].

    Follow us on social media: LinkedIn - Twitter - Threads- Instagram - Facebook

    Sign up for the Transit Unplugged Newsletter

    00:00 Introduction to the Eye of the Storm

    00:45 Brad Miller: Riding Out the Storm

    01:17 Coree Cuff Lonergan: Tornadoes and Transit

    01:33 Ivan Moldanado: Coordination and Preparation

    01:54 Tiffany Homler Hawkins: Orlando's Response

    02:22 Dave Dech: TriRail's Role in the Crisis

    02:44 Greg Slater: Road Networks and Disaster Management

    03:43Brad Miller: Firsthand Hurricane Experience

    11:03 Brad Miller: Evacuation and Recovery Efforts

    21:19 Dave Dech: TriRail's Hurricane Preparedness

    32:11 Coree Cuff Lonergan on Broward County's Hurricane Response

    36:03 Ivan Maldonado Discusses PalmTran's...

  • This week on Transit Unplugged, host Paul Comfort interviews Brandon Nurmi, Director of Arrowhead Transit in Minnesota. Paul and Brandon discuss the unique challenges of operating a public transportation system across a vast, sparsely populated rural area. Brandon shares his journey in the transit sector, the geographical and logistical hurdles his team faces, the role of volunteer-driven programs, and the technological advancements aiding rural transit systems.

    As Arrowhead Transit celebrates its 50th anniversary, Brandon highlights how essential public transit is in rural areas for accessing jobs, healthcare, and reducing social isolation. Tune in to learn about the vital role of rural transit in community development and the collaborations that bolster these efforts.

    Transit Unplugged is brought to you by Modaxo https://www.modaxo.com

    Host: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie Gates

    Special thanks to:

    Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris Hussey

    If you have a question or comment, email us at [email protected].

    Follow us on social media: LinkedIn - Twitter - Threads- Instagram - Facebook

    Sign up for the Transit Unplugged Newsletter

    00:00 Introduction to Rural Public Transportation

    00:57 Challenges of Rural Transit Systems

    01:23 Interview with Brandon Nurmi: Director of Arrowhead Transit

    02:39 Celebrating 50 Years of Arrowhead Transit

    03:25 Geographical and Operational Challenges

    06:11 The Role of Technology and Volunteer Programs

    09:17 Funding and Community Development

    12:59 Social Connectivity and Partnerships

    14:37 Future Expansion Plans

    16:00 Coming up next week on Transit Unplugged

    Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

  • In this episode of Transit Unplugged, host Paul Comfort chats with paratransit thought leaders:

    Andre Colaiace from LA Access ServicesChris Pangilinan from New York MTAEileen Collins Turvey from Portland's TriMet

    They dive into how Transportation Network Companies (TNCs) are shaking up paratransit, making everything smoother for riders and more affordable for agencies. We get a rundown of their systems, highlighting how they're tackling daily challenges and boosting efficiency.

    Sponsored by Uber Transit, this episode also looks at how public-private partnerships are changing the game for public transportation. It’s a deep dive into the practical steps being taken to improve and modernize paratransit services.

    Uber recently published Transit Horizons 2.0: The Mobility Evolution. This industry perspective paper explores how public-private partnerships have and can enhance public transportation. It’s available for download at uber.com/transithorizons.

    Coming up next week we talk about the essential role transit plays in rural communities. Our guest is Brandon Nurmi, Director of Arrowhead Transit in Eastern Minnesota. We often forget that in many rural communities there are few alternatives to transit. There aren't many TNCs and often people have to travel long distances for things like doctors and school. Thanks to transit, and a legion of volunteer drivers, people in rural areas can get where they need to go.

    Transit Unplugged is brought to you by Modaxo https://www.modaxo.com

    Host: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie Gates

    Special thanks to:

    Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris Hussey

    If you have a question or comment, email us at [email protected].

    Follow us on social media: LinkedIn - Twitter - Threads- Instagram - Facebook

    Sign up for the Transit Unplugged Newsletter

    00:00 Uber Paratransit with intro

    00:53 Evolution of Paratransit Services

    01:11 Meet the Leaders of Paratransit Systems

    03:34 Discussion with Chris Pangilinan - New York City

    04:01 Discussion with Andre Colaiace - Los Angeles

    05:16 Discussion with Eileen Collins Turvey - Portland

    06:43 Challenges and Innovations in Paratransit

    07:41 Utilizing TNCs and Taxis for Paratransit

    13:46 Technology Integration in Paratransit

    18:31 Future of Paratransit Services

    22:39 Coming up next week on Transit Unplugged

    Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property...

  • On this episode of Transit Unplugged, host Paul Comfort sits down with Ryan Coholan, the Chief Operating Officer of the Massachusetts Bay Transportation Authority (MBTA or The T) in Boston.

    Ever heard of a COO who drives his own train to work? Ryan is one of a few (only?) COOs who has kept up his Locomotive Engineer's License and regularly drives the train from his home in the suburbs into Boston. Ryan likes to stay connected with the work he's responsible for, not to mention when the COO calls and says there's an issue on a stretch of track, it gets fixed.

    With nearly 30 years of transit experience, Ryan talks about running one of America's largest transit systems and shares stories of MBTA's recent wins, like ending speed restrictions on rail lines, introducing contactless fares, and even getting chatbot support. Paul and Ryan also dive into some serious business – like getting agreements in place with all their labor unions for the first time in 15 years.

    Paul and Ryan wrap up their conversation with some electrifying news (literally) about The T's move towards battery electric trains. Ryan's got big plans to make it all happen and leveraging as much existing infrastructure as possible. This is a ride you won't want to miss!

    Transit Unplugged is brought to you by Modaxo https://www.modaxo.com

    Host: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie Gates

    Special thanks to:

    Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris Hussey

    If you have a question or comment, email us at [email protected].

    Follow us on social media: LinkedIn - Twitter - Threads- Instagram - Facebook

    Sign up for the Transit Unplugged Newsletter

    00:00 Introduction and Guest Introduction

    01:24 Ryan's Journey to Work

    02:22 Overview of MBTA and Its Unique Structure

    06:51 Role and Responsibilities of the COO

    09:25 Financial Health and Strategic Investments

    12:22 Speed Restrictions and Infrastructure Improvements

    20:05 Innovations in Customer Experience

    23:38 Labor Agreements and Workforce Relations

    25:23 Commuter Rail Developments and Electrification

    30:45 Conclusion and Vision for the Future

    31:57 Coming up next week on Transit Unplugged

    Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or...

  • This week we bring you a special episode sponsored by Uber Transit. Across the U.S., Transportation Network Companies (TNCs) are filling important gaps in transit networks. From giving rides to late night shift workers to helping elderly and disabled riders access the world around them, TNCs make sure "transit deserts" aren't "mobility deserts."

    Recently, Paul sat down with Bonnie Epstein of Pinellas Suncoast Transit Authority (PSTA), Carlos Cruz-Casas of Miami-Dade County Department of Transportation and Public Works, and Robert Betts from Marin Transit to talk about the different ways TNCs, have not only transformed their transit networks, but their communities as well. PSTA was the first agency in the U.S. to work with Uber Transit to help late night shift workers get to and from work when regular transit wasn't running.

    Since its start in 2016, PSTA has helped thousands of people get to work, break into the workforce, and grow their careers. Now this model is being used in Miami-Dade to re-connect riders with the larger transit system after their system reorganization, and in Marin County on-demand transit is letting their aging population age in place and still stay active in their community.

    This episode is sponsored by Uber Transit, who recently published Transit Horizons 2.0: The Mobility Evolution. This industry perspective paper explores how public-private partnerships have and can enhance public transportation. It’s available for download at uber.com/transithorizons.

    Coming up next week we learn about all the improvements being made in Boston by the Massachusetts Bay Transportation Authority in an interview with MBTA COO Ryan Coholan.

    Transit Unplugged is brought to you by Modaxo https://www.modaxo.com

    Host: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie Gates

    Special thanks to:

    Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris Hussey

    If you have a question or comment, email us at [email protected].

    Follow us on social media: LinkedIn - Twitter - Threads- Instagram - Facebook

    Sign up for the Transit Unplugged Newsletter

    00:00 Expanding Your Reach: Leveraging TNCs in Transit

    01:07 Episode Overview and Sponsorship

    01:57 Guest Introductions

    04:36 Marin Transit: Catch A Ride Program

    05:38 PSTA: TD Late Shift Program

    08:24 Miami-Dade: Better Bus Network Solutions

    11:32 Discussion on Transit Innovations

    17:21 Marin County

    17:21 Personal Stories and Impact

    24:32 Coming up next week on Transit Unplugged

    Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be...

  • In this episode of Transit Unplugged, Paul talks with Philip Gerhardt, the Head of Bus Performance at Transport for London (TfL). Philip talks about what it's like keeping the over 650 bus routes moving smoothly at one of the world's largest public transport networks.

    And Philip doesn't just have to worry about the iconic double-decker red buses, he needs to make sure all bus routes--including the express routes around London--connect with all the other modes from The Tube and light rail to the Elizabeth Line and ferries. Paul and Philip talk about the details of bus performance and how TfL works with its private operator partners to deliver world-class bus service. Philip also reflects on his career journey and the passion behind TFL's iconic red buses (like many of us he fell into his transit career).

    Coming up next week on the show, we have a special episode we've done in conjunction with Uber Transit. Paul will be talking with Bonnie Epstein of PSTA, Carlos Cruz Casas of Miami Dade County, and Robert Betts of Marin County, talking about how TNCs like Uber have helped them expand their service offerings with micro transit that help shift workers, the disabled, and the elderly.

    Transit Unplugged is brought to you by Modaxo https://www.modaxo.com

    Host: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie Gates

    Special thanks to:

    Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris Hussey

    If you have a question or comment, email us at [email protected].

    Follow us on social media: LinkedIn - Twitter - Threads- Instagram - Facebook

    Sign up for the Transit Unplugged Newsletter

    00:00 Welcome to Transit Unplugged

    00:41 Meet Philip Gerhart: Head of Bus Performance at TfL

    01:35 The Role of TfL's Bus Operators

    02:04 Ensuring Reliability and Efficiency

    03:09 The Importance of London's Bus Network

    05:48 Night Bus Network and Women's Safety

    06:25 The Iconic Red Double Decker Buses

    08:16 Adapting to Passenger Needs

    11:48 Phil's Journey in the Transport Industry

    19:00 The Superloop: London's Express Bus Network

    23:25 Success Stories and Future Plans

    25:49 Conclusion and Farewell

    26:03 Coming up next week on Transit Unplugged

    Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in...

  • The bus manufacturing crisis has been looming for years as more and more OEMs dropped out. But the final straw was when Proterra filed for bankruptcy protection and REV Group said it was closing its ENC facility to focus on the Canadian market. In the blink of an eye the U.S. was down to two major bus manufacturers: GILLIG and New Flyer. This put the entire public transit industry into crisis mode. Delivery times for new buses went from 12-18 months to 18-24 months--and longer.

    How did we get this point?

    It's not an easy answer, but a combination of contract terms, the pandemic, supply chain issues, and the transition to zero-emissions buses all factored in. But this week Paul dives into it with former FTA Administrator and Managing Partner at Cardinal Infrastructure Sherry Little, along with Jennifer McNeill (Vice President of Public Sector Sales and Marketing) and Stephanie Laubenstein (Director of Sales and Business Development) from New Flyer.

    They talk about all the causes and how the industry came together to find real, tangible solutions that will help the OEM bus industry get back on its feet and come back stronger for the future.

    Coming up next week on Transit Unplugged we have Philip Gerhardt head of Transport for London's Head Bus Performance to talk with Paul about optimizing the over 650 bus routes across London that serve millions of riders each day.

    Transit Unplugged is brought to you by Modaxo https://www.modaxo.com

    Host: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie Gates

    Special thanks to:

    Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris Hussey

    If you have a question or comment, email us at [email protected].

    Follow us on social media: LinkedIn - Twitter - Threads- Instagram - Facebook

    Sign up for the Transit Unplugged Newsletter

    00:00 Resolving the Bus Manufacturing Crisis: Challenges, Changes, and the Path Ahead

    00:05 Paul buying his first bus and an intro to the episode

    03:09 Introduction and Guest Welcome

    03:41 Current State of the Bus Manufacturing Industry

    04:41 Challenges and Advocacy Efforts

    06:59 Legislative and Policy Changes

    11:09 Impact of the Pandemic on Bus Manufacturing

    14:13 Recovery and Future Outlook

    15:34 Customization and Standardization in Bus Manufacturing

    25:45 Transition to Zero Emission Buses

    31:21 Conclusion and Final Thoughts

    34:48 Coming up next week on Transit Unplugged

    Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any...

  • Join Paul Comfort as he takes you behind the scenes of Vienna's renowned public transit system, Wiener Linien. Discover the secrets behind the network, from seamless mobility chains to their innovative climate ticket. CEO Alexandra Reinagl shares insights on the city's strong commitment to public transport, decarbonizing the bus fleet, and the collaborative efforts in urban planning that make Vienna the world's most livable city. Enjoy a virtual tour of Vienna's transit infrastructure, cultural highlights, and future mobility visions in this captivating episode.

    Transit Unplugged is brought to you by Modaxo https://www.modaxo.com

    Host: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie Gates

    Special thanks to:

    Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris Hussey

    If you have a question or comment, email us at [email protected].

    Follow us on social media: LinkedIn - Twitter - Threads- Instagram - Facebook

    Sign up for the Transit Unplugged Newsletter

    00:00 Welcome to Transit Unplugged

    00:38 Exploring Vienna's Transit System

    02:12 Interview with CEO Alexandra Reinagl

    02:42 Vienna's Commitment to Public Transport

    04:07 Innovative Mobility Solutions

    04:43 Annual Pass and Climate Ticket

    07:07 Construction and Communication Strategies

    10:14 Wiener Linien's Organizational Structure

    16:35 Decarbonizing the Bus Fleet

    18:47 Vision for the Future of Mobility

    20:48 Conclusion and Farewell

    20:56 Coming up next week on Transit Unplugged

    Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

  • Miami's First-in-the-Nation All-Electric Transit Operations Center with Eulois Cleckley and Angel Andre Chavarria

    Around the world agencies are switching to low or no carbon buses and with that change comes an even bigger challenge: infrastructure. Battery electric, hydrogen fuel cell, even CNG buses, all require new and different refueling/recharging systems, different maintenance set ups, and sometimes even completely different spaces.

    This week you'll get to hear about a bus garage that is the first-of-its-kind in the U.S, a state-of-the-are facility designed to house, charge, and repair 100, 60 foot battery electric articulated buses. These buses will be a core part of a new 20 mile, all electric Bus Rapid Transit (BRT) line in Miami.

    Eulois Cleckley, CEO of Miami-Dade Dept. of Public Works and Transportation gives host Paul Comfort all the details why this facility is crucial for fast-growing Miami and then WSP SVP Angel Andre Chavarria tell us how they overcame huge challenges in planning and construction to make it possible and break ground.

    Next week on the show we head to Austria to learn all about Vienna's amazing multi-modal transit system with Wiener Linien CEO Alexandra Rienagl.

    Transit Unplugged is brought to you by Modaxo https://www.modaxo.com

    Host: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie Gates

    Special thanks to:

    Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris Hussey

    If you have a question or comment, email us at [email protected].

    Follow us on social media: LinkedIn - Twitter - Threads- Instagram - Facebook

    Sign up for the Transit Unplugged Newsletter

    0:00 Miami's First-in-the-Nation All-Electric Transit Operations Center with Eulois Cleckley and Angel Andre Chavarria

    00:04 Introduction from host Paul Comfort

    00:21 Miami Dade's New Transit Operations Center

    00:51 Meet the Guests: Eulois Cleckley and Angel Andre Chavarria

    02:19 Innovative Features of the New Facility

    04:33 Groundbreaking Ceremony and Construction Details

    08:04 Funding this massive and critical project

    09:43 Challenging construction, innovative solutions

    16:08 Additional Support and Community Benefits

    18:43 Future of Miami's Public Transportation

    22:28 Coming up next week on Transit Unplugged

    Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

  • In this episode of Transit Unplugged, host Paul Comfort continues his Alaska adventure with Fairbanks, as part of his California and Alaska series. Paul starts with sharing his 12-hour train journey from Anchorage to Fairbanks through Denali National Park--which was nearly cancelled because of wildfires!

    In Fairbanks, he chats with Fairbanks transit leaders Michelle Denton, Corey DiRutigliano, and Dey Johnson about the unique challenges of running a transit system in Fairbanks' extreme weather conditions.

    Together with Paul, explore the history of Fairbanks, the impact of its discontinuous permafrost tundra on infrastructure, and the exciting new improvements with a brand-new transit facility. Tune in for a blend of history, adventure, and insights into making transit work in one of America's most fascinating and rugged landscapes.

    Coming up next week we head to the opposite corner of the U.S. and Miami! We're going to highlight the new Miami-Dade electric bus depot with Eulois Cleckley and Angel Andre Chavarria and how this first-in-the-nation project is going to put Miami at the forefront of battery electric transit.

    Transit Unplugged is brought to you by Modaxo https://www.modaxo.com

    Host: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie Gates

    Special thanks to:

    Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris Hussey

    If you have a question or comment, email us at [email protected].

    Follow us on social media: LinkedIn - Twitter - Threads- Instagram - Facebook

    Sign up for the Transit Unplugged Newsletter

    00:00 Fairbanks Transit: Harnessing Extreme Weather for Extreme Innovation

    00:26 Journey Through Alaska: From Anchorage to Fairbanks

    01:56 Exploring Fairbanks: History and Modern Day

    06:14 Fairbanks' Unique Environment and Challenges

    11:07 Fairbanks Transit System: Innovations and Operations

    19:27 Future of Fairbanks Transit and Final Thoughts

    21:48 Coming up next week on Transit Unplugged

  • Imagine running a transit system where moose crossing the road in town is just your average day. Where winters are long, dark and cold, but summer is hot and has 22 hours of daylight.

    That's transit in Alaska.

    In this first of two episodes from Alaska, Paul Comfort takes us to Anchorage. This week you'll hear from Jamie Acton, Executive Director of Public Transportation, and Bart Rudolph, Transit Planning & Communications Manager for the Municipality of Anchorage talking about the system and what it's like to be Alaskans.

    Paul delves into what makes Anchorage's transit system unique, and the challenges they face with lowering emissions and alternative fuel sources. They also discuss Anchorage's active lifestyle, the U-Pass program for employers, and the communal spirit of Alaskans. Paul shares his reflections on the remarkable natural beauty and historic significance of Alaska, providing listeners with a gritty, on-the-scene experience.

    Next week, we'll bring you part 2 from Fairbanks, the most Northern large city in the U.S., where the temperatures go from -60F in the winter to +95F in the summer.

    Transit Unplugged is brought to you by Modaxo https://www.modaxo.com

    Host: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie Gates

    Special thanks to:

    Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris Hussey

    If you have a question or comment, email us at [email protected].

    Follow us on social media: LinkedIn - Twitter - Threads- Instagram - Facebook

    Sign up for the Transit Unplugged Newsletter

    0:00 Anchorage: Transit on the edge of the wilderness

    00:05 Introduction to Transit Unplugged

    01:24 Road Trip Series Overview

    02:13 Personal Reflections on Alaska

    03:37 History of Alaska: Seward's Folly

    05:12 Anchorage Transit Insights

    09:39 Challenges and Innovations in Anchorage Transit

    13:06 Unique Aspects of Living in Alaska

    18:02 Conclusion and Next Episode Preview

    18:53 Coming up next week on Transit Unplugged

    Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

  • Get ready for a packed episode as we welcome Henry Li, CEO of the Sacramento Regional Transit District (SacRT), to the show. Henry takes us behind the scenes of SacRT, sharing insights into the major initiatives currently shaping the future of transit in the region like students ride free program and transit oriented development (TOD).

    We'll dive into how transit-oriented development is transforming Sacramento, the innovative approaches SacRT is taking to ensure rider safety, and the challenges and successes they faced along the way.

    Henry's impressive career in the transit industry brings a wealth of knowledge to our discussion. From his start in Atlanta at MARTA to leading one of the nation's most dynamic transit systems, Henry's journey is nothing short of inspiring.

    Coming up next week we start a two-part series from Paul's trip to Alaska. First up is Alaska's largest city, Anchorage, where you're never more than 15 minutes from wilderness and the transit system is built for outdoor adventure.

    Transit Unplugged is brought to you by Modaxo https://www.modaxo.com

    Host: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie Gates

    Special thanks to:

    Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris Hussey

    If you have a question or comment, email us at [email protected].

    Follow us on social media: LinkedIn - Twitter - Threads- Instagram - Facebook

    Sign up for the Transit Unplugged Newsletter

    0:00 Inside Sacramento's transit system: TOD Initiatives and Safety Innovations with CEO Henry Li

    00:13 Road Trip to Sacramento and Alaska

    00:40 Sacramento Heatwave and SacRT Introduction

    01:04 Interview with Henry Li: Challenges and Achievements

    05:40 Innovative Safety and Security Measures

    10:17 Systematic Project Management at SacRT

    15:10 Transit Oriented Development Initiatives

    17:55 Transition to Zero Emissions

    19:52 Henry Li's Career Highlights and Community Impact

    22:25 Coming up next week on Transit Unplugged

    Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

  • Today, Paul Comfort, Transit Evangelist and SVP/Chief Customer Officer at Modaxo, and Davey Kim SVP/Principal, National Transportation Policy and Multimodal Strategy, at WSP USA, join METRO’s Executive Editor Alex Roman.

    Topics include:

    Paul’s “The New Future of Public Transportation” book.The Federal Government’s Role in Funding Public Transit.Political Will to Replace Both the Federal and State Gas Taxes.Identifying Tomorrow’s Forward-Thinking Leaders.

    Make sure you're signed up for the METRO Express newsletter, so you don't miss another METROspectives.

    Original show notes from: https://www.metro-magazine.com/10224317/books-and-new-transit-funding-with-paul-comfort-and-davey-kim

    Sign up for the METRO Express newsletter.

    Follow and connect with METRO Magazine on social media!

    Connect with METRO on LinkedIn.

    Like METRO on Facebook.

    Follow METRO on Twitter.

    Prefer to listen? Check out the METROspectives podcast!

    Subscribe to METROspectives on Apple Podcasts.

    Follow METROspectives on Spotify.

  • In this episode of Transit Unplugged, host Paul Comfort interviews Dwight Ferrell, General Manager of SMART (Suburban Mobility Authority for Regional Transportation) in Southeastern Michigan. Dwight shares lessons from his lengthy career in public transportation, from a bus operator in Dallas to leading multiple transit agencies across the U.S. The discussion covers SMART's innovative service for the NFL draft in Detroit, how to do the same thing for other events, addressing the changing face of ridership, and bus operator staffing challenges.

    Dwight delves into lessons in leadership, the future of transit technology, and adapting services to meet the evolving needs of younger generations. The episode also highlights SMART's efforts to improve employee engagement and attract a diverse workforce. Which is already reaping rewards with the fewest number of operative vacancies in years.

    Coming up next week, we have a feed drop from an appearance Paul made on another podcast. This time it's METRO Magazine's METRspectives hosted by Executive Editor Alex Roman. Paul is joined as a guest by Davey Kim, SVP/Principal, National Transportation Policy and Multimodal Strategy, at WSP USA. In this interview Alex, Paul, and Davey talk about several hot transit topics including federal funding for transit and weaning ourselves off gas taxes as we drive fewer and fewer fossil fuel vehicles.

    Transit Unplugged is brought to you by Modaxo https://www.modaxo.com

    Host: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie Gates

    Special thanks to:

    Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris Hussey

    If you have a question or comment, email us at [email protected].

    Follow us on social media: LinkedIn - Twitter - Threads- Instagram - Facebook

    Sign up for the Transit Unplugged Newsletter

    0:00 Dwight Ferrell

    00:05 Introduction and welcome to Transit Unplugged

    01:32 NFL Draft and Shuttle Service

    02:25 Challenges and Solutions in Transit

    04:52 Technology and Future Plans

    06:37 Generational Shifts and Public Transit

    09:56 Leadership and Industry Insights

    11:55 Employee Engagement and HR Initiatives

    14:41 Concluding Thoughts and Farewell

    21:08 Coming up next week on Transit Unplugged

    Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from

  • Join Transit Unplugged host Paul Comfort as he dives into the critical issue of boosting post-pandemic transit ridership with Ron Kilcoyne. Ron is a seasoned transit professional with over 40 years in the industry, leading several transit agencies, and now a transit researcher and consultant.

    Ron and Paul explore some innovative solutions to increase ridership, emphasizing a 'three-legged stool' of service design, marketing, and operations.

    This conversation combines both practical advice and strategic insights into rebuilding public transportation systems to meet current and future demands. Ron dives into his research into understanding how service design and ridership intertwine and showing it's not always the urban agencies that take the ridership crown.

    Don't miss Ron's expert analysis and actionable recommendations to help your agency thrive in the new era of transit.

    Next week on the show we have GM of SMART (Suburban Mobility Authority for Regional Transportation) outside of Detroit, Dwight Ferrell talking about supporting the NFL Draft with transit and some critical leadership advice for everyone looking to move up in the industry.

    Transit Unplugged is brought to you by Modaxo https://www.modaxo.com

    Host: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie Gates

    Special thanks to:

    Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris Hussey

    If you have a question or comment, email us at [email protected].

    Follow us on social media: LinkedIn - Twitter - Threads- Instagram - Facebook

    Sign up for the Transit Unplugged Newsletter

    00:05 Introduction to Transit Unplugged

    00:15 Challenges in Post-Pandemic Ridership

    01:54 Interview with Ron Kilcoyne

    01:57 Ron Kilcoyne's Background and Experience

    03:53 The Three-Legged Stool of Transit Ridership

    04:44 Marketing and Operations in Transit

    07:14 Improving Transit Service and Accessibility

    12:48 Case Studies and Research Findings

    16:34 Recommendations for Transit Agencies

    22:08 Conclusion and Final Thoughts

    22:26 Coming up next week on Transit Unplugged

    Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

  • Make sure you visit and subscribe to Lunch with Leon for great transit insights every week.

    https://audioboom.com/channels/5028700-lunch-with-leon

    Below are the original show notes:

    This week, Leon is joined by transport evangelist Paul Comfort and technology expert Simon Reed to discuss Paul’s latest book, The New Future of Public Transportation. Listen now for a deep dive into the hot topics in the transit industry as well as insights from the book featuring expertise from 30 transport leaders worldwide.

    Passenger Transport: www.passengertransport.co.uk 

    Transit Unplugged podcast: https://transitunplugged.com/

  • Here's a stat you don't hear every day: over the course of his career (so far), Adam Leishman has helped move over 1.8 billion people. Billion. With a "b." I guess that's what happens when you've worked in three of the top transit cities in the world: London, Singapore, and Hong Kong.

    In his conversation with host Paul Comfort, Adam talks about Hong Kong's transit model where transit companies operate as true commercial businesses that receive no support or subsidy from the government. Adam's experience working in transit from Australia to Europe to Asia has shown him the true value of transit to society, and one of the most important things we can do is just get people out of cars and onto buses and trains.

    Paul and Adam also talk about:

    How the Hong Kong system worksAdam's global transit careerAdam's media business started in the midst of the pandemic which is now the second largest advertising agency in Hong KongLiving car free for nearly 10 years

    You'll also learn about Adam's approach to leadership and where he sees transit needs to go in the future if it wants to be successful over the long term. This is one of those interviews where just when you think someone couldn't say more profound things, they do. Make sure you listen all the way to the end for Adam's transit vision.

    Next week we have a holiday week special! Paul appeared on the Lunch with Leon podcast recently so we're going to bring that episode to you next week. On that episode Paul talks about his book with the host and one of the book's contributors, Simon Reed.

    Transit Unplugged is brought to you by Modaxo https://www.modaxo.com

    Host: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie Gates

    Special thanks to:

    Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris Hussey

    If you have a question or comment, email us at [email protected].

    Follow us on social media: LinkedIn - Twitter - Threads- Instagram - Facebook

    Sign up for the Transit Unplugged Newsletter

    00:00 Introduction to Hong Kong's Unique Transit System

    00:48 Meet Adam Leishman: CEO of Bravo Holdings

    01:06 Hong Kong's Public Transit: A Deep Dive

    03:12 Challenges and Innovations in Hong Kong's Transit

    04:10 Understanding Hong Kong's Transit Operations

    06:37 Revenue Models and Media Ventures

    11:00 Global Transit Insights and Future Trends

    13:50 Adam's Family Legacy in Public Transport

    19:36 Final Thoughts and Closing Remarks

    24:26 Coming up next week on Transit Unplugged

    Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied,...