Эпизоды
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In Assembling Tomorrow: A Guide to Designing a Thriving Future, Carissa Carter and Scott Doorley explore the intangible forces that make it hard to anticipate how new technologies create impact and what we can do about this challenge during the design process for new applications.
Carter is the Director of Teaching and Learning at the Hasso Plattner Institute of Design at Stanford – also known as the Stanford d.school. Doorley is a Creative Director at the d.school, having previously worked in the film industry for more than a decade.
Together with Martin Reeves, Chairman of the BCG Henderson Institute, they discuss how designers, technologists, and corporate leaders can more effectively harness transformative technologies like AI and artificial biology by giving more weight to non-technical factors like emotions, perceptions, imagination, and serendipity.
Key topics discussed:
01:23 | The problem of runaway design
03:16 | The forces that make technology impact unpredictable
09:17 | The role of emotions in design
11:59 | Why we are not thinking about unpredictability in designing technologies
15:17 | Potential solutions to new design problems
22:22 | Applying these solutions to AI
24:20 | Implications for businesses
Additional inspirations from Scott Doorley:
Make Space: How to Set the Stage for Creative Collaboration (Wiley, 2011)Additional inspirations from Carissa Carter:
The Secret Language of Maps: How to Tell Visual Stories with Data (Ten Speed Press, 2022)
This podcast uses the following third-party services for analysis:
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In How to Become Famous: Lost Einsteins, Forgotten Superstars, and How the Beatles Came to Be, Cass Sunstein reveals why some individuals become celebrities—and others don’t.
Sunstein has long been at the forefront of behavioral economics. He is the Robert Walmsley University Professor at Harvard Law School and served as the administrator of the White House Office of Information and Regulatory Affairs in the Obama administration. He has authored numerous best sellers, such as Nudge and The World According to Star Wars. In his new book, he explores the roles played by skill, luck, and social processes in the achievement of fame and success—based on recent research on informational cascades, reputation cascades, network effects, and group polarization.
Together with Martin Reeves, Chairman of the BCG Henderson Institute, Sunstein discusses how a better understanding of these mechanisms can help businesses make better decisions in marketing, talent management, and innovation - and why the greatest composer of all time may not be J S Bach, but rather Taylor Swift.
Key topics discussed:
03:18 | How to prove whether or not fame is driven by merit
06:08 | The importance of quality and skill to fame
09:33 | Enduring vs. transient fame
11:36 | The greatest composers of all time: Bach vs. Taylor Swift
14:44 | Social factors driving fame
19:54 | The role of group polarization and network effects
28:48 | Implications for businesses: Marketing, talent, innovation
33:19 | The art of manipulating information cascades
Additional inspirations from Cass Sunstein:
Thinkers & Ideas: Look Again with Cass SunsteinLook Again: The Power of Noticing What Was Always There; with Tali Sharot (Atria/One Signal Publishers, 2024)Nudge; with Richard Thaler (Penguin Books,... -
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In The Ritual Effect: From Habit to Ritual, Harness the Surprising Power of Everyday Actions, Michael Norton explores how the little things we do can create big impact.
Norton is the Harold M. Brierley Professor of Business Administration at Harvard Business School, where he also leads the unit for negotiation, organization, and markets. A well known and respected researcher on behavioral economics and well-being, his new book demonstrates the power of small acts—and how a subtle shift of turning habits into rituals can add purpose and pleasure to life.
Together with Martin Reeves, Chairman of the BCG Henderson Institute, Norton discusses how we can use rituals deliberately and effectively in our life and work, why it is important that rituals evolve over time, and how COVID changed our rituals as individuals and as teams.
Key topics discussed:
00:52 | Ritual vs. habit
03:39 | The power (and pitfalls) of rituals
07:08 | Deliberately using rituals (in private life and the workplace)
13:41 | The importance of evolving rituals
18:22 | How COVID changed our rituals
21:20 | How CEOs can harness the power of rituals
Additional inspirations from Michael Norton:
Happy Money: The Science of Smarter Spending co-authored by Elizabeth Dunn (Simon & Schuster, 2013)How to Buy Happiness (TED Talk, 2012)
This podcast uses the following third-party services for analysis:
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In Survive, Reset, Thrive: Leading Breakthrough Growth Strategy in Volatile Times, Rebecca Homkes guides leaders on how to turn uncertainty into opportunity.
Homkes teaches business strategy at the London Business School, is on the faculty of Duke Corporate Education, and consults major companies on strategy. She has developed a framework for leading through uncertainty based on three principles: setting up the firm for continuity through shocks (survive), making strategic choices for growth as the situation changes (reset), and ensuring implementation of the new business model (thrive).
Together with Martin Reeves, Chairman of the BCG Henderson Institute, Homkes discusses how to thrive under uncertainty and how her framework applies in the context of the AI revolution.
Key topics discussed:
02:11 | How uncertainty affects strategy
03:40 | The survive, reset, thrive framework
05:20 | How to survive a shock
09:20 | How to reset for a new environment
14:42 | How to execute so you can thrive in the long term
19:12 | The creative vs. competitive aspects of strategy
24:11 | How algorithms and AI will affect strategy and the strategy process
27:49 | Applying this framework in your personal life
This podcast uses the following third-party services for analysis:
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At the BCG Henderson Institute, we aim to bring forward-looking leaders the ideas and inspirations that will shape their next game. To honor this mission—and celebrate the 100th episode of our Thinkers & Ideas podcast—we welcomed three leading futurists to discuss the evolution of business and society.
Rita McGrath is a professor of management at Columbia Business School, and has been ranked among the top 10 management thinkers globally by Thinkers50 for years. Gary Shteyngart, a professor of writing at Columbia University is also a New York Times bestselling author of science fiction novels. Esther Dyson, founder of Wellville, is an investor, writer, and expert on all things tech, space, and health.
Together with Martin Reeves, Chairman of the BCG Henderson Institute, they discuss their complementary perspectives on the future. They also divulge their methods for making predictions, providing valuable hints for how business leaders can use similar approaches to shape their perspectives and strategies.
Key topics discussed:
02:06 | Revisiting past predictions about the future
05:08 | The digital age
08:16 | Social media and a technology-centred society
12:47 | Methods for sensing the future”
17:23 | Harnessing the power of science fiction
22:31 | Using metaphors
24:41 | Bringing together these future-sensing methods
31:07 | Predictions about what is coming next
Additional inspirations from Rita McGrath, Gary Shteyngart, and Esther Dyson:
Seeing Around Corners: How to Spot Inflection Points in Business Before They Happen By Rita McGrath(Harper Business, 2019)Super Sad True Love Story: A Novel By Gary Shteyngart (Random House Trade Paperbacks, 2011)Release 2.0: A Design for Living in the Digital Age By Esther Dyson (Broadway, 1997)
This podcast uses the following third-party services for analysis:
Chartable - https://chartable.com/privacy -
In Look Again: The Power of Noticing What Was Always There, Cass Sunstein, together with his co-author Tali Sharot, discusses the importance of reevaluating the familiar to discover new insights.
Sunstein has long been at the forefront of behavioral economics. He is the Robert Walmsley University Professor at Harvard Law School and served as the administrator of the White House Office of Information and Regulatory Affairs in the Obama administration. He has authored numerous best sellers, such as Nudge and The World According to Star Wars., In his new book, he explores the effects of habituation—ceasing to notice the familiar.
Together with Martin Reeves, Chairman of the BCG Henderson Institute, Sunstein discusses the perils of habituation and how to see the unseen. He also identifies ways that company leaders can strategically avoid habituation to ensure their organizations do not get stuck in mental models that limit adaptability to new trends and challenges.
Key topics discussed:
01:09 | How habituation works
04:25 | What dishabituation is
08:18 | How to see the unseen
13:51 | How corporations should think about (dis-)habituation
22:08 | Breaking free from a mental model
24:21 | Personal strategies for dishabituation
Additional inspirations from Cass Sunstein:
Noise: A Flaw in Human Judgment; co-authored by Daniel Kahneman and Olivier Sibony (Little Brown Spark, 2021)The World According to Star Wars (Dey Street Books, 2016)Nudge: Improving Decisions About Health, Wealth, and Happiness; co-authored by Richard Thaler (Penguin Books, 2009)
This podcast uses the following third-party services for analysis:
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In Why We Die: The New Science of Ageing and the Quest for Immortality, Venki Ramakrishnan explores the current research on and prospects for human longevity.
Ramakrishnan leads a group at the MRC Laboratory of Molecular Biology in Cambridge, England. For his research on the structure and function of ribosomes, he won the 2009 Nobel Prize in Chemistry. From 2015 to 2020, he served as president of the Royal Society. In his new book, Ramakrishnan explains the mechanisms of aging and their potential impacts on life expectancy, health span, and lifespan.
Together with Martin Reeves, Chairman of the BCG Henderson Institute, Ramakrishnan discusses the likely social, economic, and ethical implications of increasing longevity as well as the specific efforts researchers are making to prolong healthy life—and how close they are to achieving a breakthrough. He shines a light on a set of technologies which could be every bit as impactful as artificial intelligence, which therefore also deserve our attention.
Key topics discussed:
02:28 | Life expectancy vs. health span vs. maximum lifespan
08:21 | Mechanisms of aging
13:25 | Potential interventions for promoting longevity
18:27 | How close are we to a longevity breakthrough?
24:02 | Societal and ethical implications
28:48 | The art of communicating complex idea
Additional inspirations from Venki Ramakrishnan:
The Most Promising Ways to Stop Ageing (New Scientist Interview, 2024)The Story of Deciphering the Ribosome (The Royal Society Talk, 2020)Gene Machine: The Race to Decipher the Secrets of the Ribosome (Basic Books, 2018)
This podcast uses the following third-party services for analysis:
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In Making Sense of Chaos: A better economics for a better world, J. Doyne Farmer challenges traditional economic models, which rely on simplistic assumptions and fail to provide accurate predictions.
Farmer, a complex systems scientist at the University of Oxford and the Santa Fe Institute, argues that with technological advances in data science and computing, we are now able to apply complex systems thinking to build models that more accurately capture reality and enable us to make better predictions about the economy.
Together with Martin Reeves, Chairman of the BCG Henderson Institute, Farmer discusses the limitations of standard models of economics as well as the consequences of such limitations. He proposes an alternative based on complex systems thinking and agent-based modeling—and describes how it can be applied in various fields, including business.
Key topics discussed:
01:42 | Limitations of the standard model of economics
04:44 | How complex systems thinking works
09:01 | Consequences of using inadequate economic models
12:44 | Agent-based modeling as a powerful alternative
19:02 | Leveraging alternative modeling techniques in business
24:59 | How CEOs can start embracing complexity thinking
This podcast uses the following third-party services for analysis:
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In Co-Intelligence: Living and Working with AI, Ethan Mollick explains how to engage with AI as a co-worker, a co-teacher, and a coach.
Mollick is a professor of management at the Wharton School of Business at the University of Pennsylvania, where he studies and teaches innovation and entrepreneurship. In his new book, he discusses the profound impacts AI will have on business and education, using many examples of AI in action. His book challenges us to utilize AI’s enormous power without losing our human identity, to learn from it without being misled, and to harness its gifts to create a better human future.
Together with Martin Reeves, chairman of the BCG Henderson Institute, Mollick discusses how to train people to use AI effectively, whether AI will substitute or complement workers, and how businesses can move beyond a short-term efficiency gains perspective to generate value with AI in the long term.
Key topics discussed:
02:27 | The four rules for living with AI
09:04 | Educating people to use AI effectively
10:47 | What experiments reveal about where AI adds (and destroys) value at work
12:45 | Substituting (vs. complementing) workers with AI
14:14 | Generating value with AI in the long-term
17:10 | Bringing about the social change in organizations alongside the tech change
20:48 | AI regulation
27:18 | How AI will transform education
Additional inspirations from Ethan Mollick:
One Useful Thing (Substack)The Unicorn’s Shadow: Combating the Dangerous Myths That Hold Back Startups, Founders, and Investors (Wharton School Press, 2020)Changing the Game: How Video Games Are Transforming the Future of Business - Co-authored by David Edery (FT Press, 2008)
This podcast uses the following third-party services for analysis:
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In The Intelligence of Intuition, Gerd Gigerenzer challenges a commonly held view of intuition—namely, that it is somehow inferior to logical rationality.
Gigerenzer is director of the Harding Center for Risk Literacy at the University of Potsdam, director emeritus of the Center for Adaptive Behavior and Cognition at the Max Planck Institute for Human Development, and an expert on human decision-making. He argues that intuition is a form of unconscious intelligence shaped experience and evolution in dealing with uncertain and dynamic situations—situations for which logic and algorithms are often ill-fitted. As leaders deal with uncertainty and complexity and embrace new AI technologies, they must not forget the power of intuition.
Together with Martin Reeves, Chairman of the BCG Henderson Institute, Gigerenzer explores the power of intuition, when to use it in business, and how to cultivate and employ it.
Key topics discussed:
01:23 | Difference between intuition and rationality
04:49 | Role of heuristics
06:29 | Why intuition is often looked down upon
08:06 | Power of intuition
15:21 | How to use intuition in business
18:45 | Distinguishing right intuition from wrong intuition
25:12 | Considering how AI use intuition
Additional inspirations from Gerd Gigerenzer:
How to Stay Smart in a Smart World: Why Human Intelligence Still Beats Algorithms (The MIT Press, 2022)Gut Feelings: The Intelligence of the Unconscious (Penguin Books, 2008)Calculated Risks: How to Know When Numbers Deceive You (Simon & Schuster, 2003)
This podcast uses the following third-party services for analysis:
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In Climate Capitalism: Winning the Global Race to Zero Emissions, Akshat Rathi tells the stories of people around the world who are building impactful solutions to tackle climate change.
Rathi is a senior reporter for Bloomberg News, focusing on climate and energy. He also hosts the weekly Zero podcast, in which he talks to the people leading the fight for a zero-emissions future. In his new book, Rathi argues that the best way to cut carbon pollution is by harnessing capitalism. Combating climate change requires a combination of smart policies, financing, technological innovations, and leadership—without killing markets or competition.
Together with Martin Reeves, Chairman of the BCG Henderson Institute, Rathi discusses the essence of climate capitalism, how to scale up individual success stories, and how to navigate the challenging political context.
Key topics discussed:
02:09 | Definition of climate capitalism
07:19 | Success stories: Chinese EVs, Orsted
11:31 | The need to combine tech, policies, and finance
12:52 | How to scale case studies to big solutions
16:24 | Navigating a polarized political context
18:45 | Making climate solutions profitable
24:06 | Where CEOs should start
This podcast uses the following third-party services for analysis:
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In Slow Down: The Degrowth Manifesto, Kohei Saito explores the relationship between capitalism and the climate crisis. He argues, controversially, that to have any chance of achieving true sustainability, we must move to a system which deemphasizes growth, adopts different metrics of progress, expands the commons, and places value on goods and services which are not currently considered as part of the economy, like caregiving and nature.
Saito is an associate professor of philosophy at the University of Tokyo and a recipient of the Japan Society for the Promotion of Science prize, which is awarded to the top scholar in Japan under the age of 45. His book, published previously in Japan, became an unexpected bestseller, shipping more than half a million copies to date.
Together with Martin Reeves, Chairman of BCG Henderson Institute, Saito discusses the arguments for fundamental economic system change, explores the feasibility of less radical alternatives, and assesses implications for business leaders. The book’s propositions will likely seem very radical to many of our business listeners—but as Saito notes, sometimes utopian ideas can be a stimulus for generating new thinking for complex intractable topics like climate change.
Key topics discussed:
01:50 | Defining the problem and the need for system-level change
06:21 | The relation between capitalism and technological progress
08:41 | Exploring alternative, less radical solutions
13:32 | The need for a new measurement of economic and social progress
17:08 | The feasibility of a transition to a new system
21:41 | Implications for business leaders
25:35 | Reasons to remain hopeful
This podcast uses the following third-party services for analysis:
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In Higher Ground: How Businesses Can Do the Right Thing in a Turbulent World, Alison Taylor explores how companies can navigate the complexity of modern business ethics.
Taylor, a clinical associate professor at NYU Stern, has spent decades advising large multinational companies on risk, corruption, sustainability, and organizational culture. In her new book, she combines her experience with vivid case studies to guide companies toward reaching what she describes as the “higher ground”—a space where companies can act ethically and achieve long-term strategic advantage.
Together with Martin Reeves, Chairman of BCG Henderson Institute, Taylor discusses why good governance is now more important than ever, how leaders can navigate a polarized political landscape, and how businesses can build trust.
Key topics discussed:
02:44 | The rising importance of internal governance
06:10 | Common traps of internal governance
07:55 | Best practices for deploying purpose
10:53 | Businesses taking political stances
14:58 | Importance of trust and traps in pursuing it
17:12 | Solutions for businesses to pursue
24:15 | How to apply these lessons in your own work
This podcast uses the following third-party services for analysis:
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In The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder, Bob Sutton and Huggy Rao share insights on friction—the forces that make it harder, slower, more complicated, or even impossible to get things done in organizations.
Sutton is an expert on organizational psychology at Stanford University and a best-selling author. His latest book is a culmination of a seven-year research effort on how effective organizations function without driving employees and customers crazy.
Together with Martin Reeves, Chairman of BCG Henderson Institute, Sutton explores what friction is, where it comes from, and its effects - both positive and negative. They discuss the practical steps leaders and employees can take to remove and add friction in the right places. They also discuss broader implications, like whether the nature and consequences of friction will change in a world increasingly characterized by machine-machine and machine-human, rather than only human-human interactions.
Key topics discussed:
00:54 | What is organizational friction
04:30 | The negative consequences of friction
08:42 | What does good friction look like?
14:14 | How to remove friction
17:22 | What creates friction
19:11 | Removing friction and creating problems
22:04 | Is friction less problematic in a world of AI?
25:26 | How can ideas about friction be applied in academia?
This podcast uses the following third-party services for analysis:
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In Permacrisis: A Plan to Fix a Fractured World, Mohamed El-Erian and Michael Spence, along with their coauthors, Gordon Brown and Reid Lidow, consider how we’ve arrived at this state of constant instability and insecurity—and suggest concrete ways to break the cycle.
Mohamed El-Erian, president of Queens’ College Cambridge University, was previously the chair of President Obama’s Global Development Council, a Deputy Director at the International Monetary Fund, and CEO and co-CIO of PIMCO.
Michael Spence, a senior fellow at the Hoover Institution and the Philip H. Knight Professor and dean, emeritus, at Stanford Graduate School of Business, was awarded the 2001 Nobel Memorial Prize in Economic Sciences.
Together with Martin Reeves, the Chairman of the BCG Henderson Institute, El-Erian and Spence discuss new approaches to thinking about growth, economic management, and managing a global order, as well as how leaders could unlock the full potential of technologies that could drive growth, and ensure that the benefits of technological advancements, like AI, are widely distributed to avoid exacerbating national tensions.
Key topics discussed:
01:59 | Defining permacrisis
08:58 | The essence of how we need to think differently about growth and value
10:32 | Unlocking the full potential of technologies that could drive growth
14:09 | How to ensure that the benefits of technological advancements, like AI, are widely distributed to avoid exacerbating national tensions
19:40 | Anticipating or managing similar crises (COVID-19) in the future
25:15 | Reforming multilateral institutions
This podcast uses the following third-party services for analysis:
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In The Worlds I See, Dr. Fei-Fei Li provides a personal and deeply insightful depiction of two convergent journeys. One describes her own life and career; Li immigrated to the U.S. from China at age 15, and within a few years had launched into research in computer vision and AI. The other is a history of AI, which has involved many breakthroughs over the past 70 years, culminating in a technology that is now changing life and business.
Li is one of the world’s foremost experts on AI and was named by Time magazine as one of the top 25 most influential thinkers in AI in 2023. She previously served as Google’s chief AI and machine learning scientist.
Together with Martin Reeves, Chairman of BCG Henderson Institute, Li discusses critical inflection points in the history of AI, emerging AI technologies businesses must be aware of, and what implications AI will have for competitive advantage.
Key topics discussed:
01:19 | Is our education system fit for the future?
07:13 | What were the key milestones in the history of AI?
11:48 | Which emerging AI technologies do businesses need to be aware of?
13:38 | How should we be thinking about ethical issues surrounding AI?
20:39 | How will AI transform business? Where will it create competitive advantage?
This podcast uses the following third-party services for analysis:
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In his new book The Secret of Culture Change: How To Build Authentic Stories That Transform Your Organization, Jay Bryan Barney discusses why changing company culture is sometimes necessary but always challenging—and how the power of stories can help leaders mobilize their employees around a new strategy.
Jay Barney, a professor of strategic management and the Pierre Lassonde Chair of Social Entrepreneurship at the University of Utah’s David Eccles School of Business, is one of the world’s leading strategists and the father of so-called resource-based competition.
Together with Martin Reeves, Chairman of the BCG Henderson Institute, Barney explores the connections between the realms of strategy and culture—discussing the power of stories to change culture and support a new strategy, and identifying the key characteristics of great stories and story-making, such as being authentic and putting the leader at the heart of the narrative.
Key topics discussed:
01:10 | How do you define culture and why do we sometimes need to change it?
03:31 | What are some examples of successful culture change?
08:01 | What are the key characteristics of culture-changing stories?
16:33 | How do leaders navigate social/political “culture wars” in their own culture?
22:20 | Are stories and culture change something that can be shaped or are they emergent?
25:40 | How do stories and culture change apply to a business school setting?
This podcast uses the following third-party services for analysis:
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In The Geek Way: The Radical Mindset that Drives Extraordinary Results, Andrew McAfee describes how a new approach to corporate culture based on science, ownership, speed, and openness, is driving value creation in the 21st century.
McAfee is an expert on how technological progress changes the world, being named to both the Thinkers50 list of top management thinkers and the Politico 50 group of people transforming American politics. In his new book, he outlines how the giants of Silicon Valley found success not just because they are at the center of the digital technology revolution, but also because they are revolutionizing the way business is done—what McAfee describes as the “geek way.”.
Together with Martin Reeves, Chairman of BCG Henderson Institute, McAfee explores the core tenets of a corporate culture that embraces the “geek way” and explains why it works, drawing on insights from the science of cultural evolution. They also discuss how traditional, non-tech firms can embrace this new culture and operating system.
Key topics discussed:
02:12 | What are the core tenets of the “geek way”?
08:55 | How could these tenets be applied to any businesses?
11:31 | How can we overcome the limitations of the “geek way” (e.g., negative corporate culture aspects, retaining culture as a firm grows)?
15:05 | Is the “geek way” unique to American firms? What can we learn from the Chinese tech sector?
17:46 | What is the role of strategy in a “geek way” company?
20:11 | How might the “geek way” culture change in the future, given new challenges (e.g., elevated costs of capital)?
23:01 | What are the first steps a CEO should take to establish the “geek way” in their firm?
Additional inspirations from Andrew McAfee:
More From Less: How we Finally Stopped Using Up The World - And What Happens Next (Simon & Schuster UK, 2019)Machine, Platform, Crowd: Harnessing Our Digital Future (Brilliance Audio, 2017)The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies (Brilliance Audio, 2014)Race Against the Machine: How the Digital Revolution is Accelerating Innovation, Driving Productivity, and Irreversibly Transforming Employment and the Economy (Digital Frontier Press, 2012)
This podcast uses the following third-party services for analysis:
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In Head & Heart: The Art of Modern Leadership, Dr. Kirstin Ferguson provides a practical guide to balancing the rational and emotional components of leadership.
Ferguson is an expert on leadership, an experienced leader in the private and public sectors, and a longtime advocate of gender equity. In her new book, she identifies the key attributes of a “head and heart” leader, providing people with the tools to reflect on and adapt their own approach to each situation. She combines vivid stories and extensive research to inspire her readers to become better, more authentic, modern leaders.
Together with Martin Reeves, Chairman of BCG Henderson Institute, Ferguson discusses the evolution of leadership thinking, what makes a “head and heart” leader, and how leaders can improve their effectiveness and adaptability. They also reflect on how leadership, and particularly the “heart” attributes, will be more crucial than ever with the rise of AI in the workplace.
Key topics discussed:
02:36 | How has thinking on leadership evolved?
06:05 | What are the attributes of a “head and heart” leader?
08:25 | How can you improve your “head and heart” leadership attributes?
18:24 | Are leaders aging, and is there a need to make space for younger talents?
20:05 | How might AI change the art of leadership?
Additional inspirations from Dr. Kirstin Ferguson:
Certain Uncertainty: Leading with Agility and Resilience in an Unpredictable World (Wiley, 2023)Women Kind: Unlocking the Power of Women Supporting Women (Murdoch Books, 2019)Got a Minute? (Weekly column, The Sydney Morning Herald)
This podcast uses the following third-party services for analysis:
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In How to Work with (Almost) Anyone, Michael Bungay Stanier outlines how to set up working relationships for the best chance of success—by following a process of thorough preparation, a keystone conversation, and regular maintenance.
Bungay Stanier, founder of coaching firm Box of Crayons, is a world-renowned thought leader on coaching and author of the best-selling coaching book, The Coaching Habit. In his most recent book, he focuses on relationship-building, providing readers with processes and principles, as well as exercises and ample practical advice to sharpen their skills.
Together with Martin Reeves, Chairman of the BCG Henderson Institute, Bungay Stanier discusses how to build the “best possible relationship” and how to maintain and repair it over time. Moreover, they assess how to create a corporate culture conducive to these relationships, and how to make these relationships work in a hybrid or remote setting.
Key topics discussed:
01:22 | How to make difficult relationships more workable
03:39 | Definition of a “best possible relationship” and how to build it
05:54 | How to have a keystone conversation
12:26 | The impact of corporate culture and different personality types
15:44 | How to maintain and repair relationships
20:42 | The implications of hybrid and remote work
22:31 | How leaders can apply these lessons in their organizations
This podcast uses the following third-party services for analysis:
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