Эпизоды
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We were delighted to talk to our good friend Dr Roslyn Layton talking about how we can ensure that the Mobile and Broadband Industries become attractive for investment. We are in the sorry state where the long-term Capital Return in the Mobile and Broadband industries are effectively zero or negative.
In comparison the Big Tech Industries who are the main users of these Networks have returns up to 9,000% in the long term. And they are resisting any change in the Telecoms Business Model, a model designed for different times.
The Regulatory environment for Mobile and Broadband companies in Europe is not supportive, mergers and shared costs are being resisted by Regulators. Europe is missing between €50 to €200 Billion in under-investment in its networks today.
Roslyn argues that we need flexible two-sided business models where the Consumer of the Data and the Originator of the Data contribute to the Investment in the Network. Fixing this issue is also one of the most Humanitarian things we can do for developing and poorer markets.
Thanks to Roslyn for being a great guest and analyzing the biggest issue and most important issue in Telecoms today.
Roslyn can be contacted via:
https://www.linkedin.com/in/roslynlayton/
Producer - Pat Flynn:
https://www.linkedin.com/in/paddyflynn/
Music credits to the relevant artist and composers.
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We were delighted to talk to our good friend Michael Becker about Personal ID and Personal Data online.
Michael is an expert and visionary in this important and constantly developing area that is becoming more and more critical to the Digital World.
Michael updates us on the Mobile Ecosystem Forum Conference in London on the 21 / 22 May 2024. The conference is free and both in person and online – register below.
If you need to know more about Online ID, Online Age verification and managing personal Data, then this is the event that will guide you and answer your questions.
Contacts:
Michael Becker
https://www.linkedin.com/in/privacyshaman/
Register for the Mobile Ecosystem Forum ID and Data Conference in London 21 May. The Conference is free and also hybrid, so its both “In person and online”:
https://mobileecosystemforum.com/event/mef-connects-personal-data-identity/
Producer - Pat Flynn:
https://www.linkedin.com/in/paddyflynn/
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Пропущенные эпизоды?
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We were delighted to talk to Matthew Hewston, who is Co-Founder of PassionFruit. Matthew has a background in Marketing and spent five years at Google developing his skills and networks.
We’ve often lamented the lack of marketing innovation in the Telecoms and the PassionFruit team have come up with a great proposition to totally change the marketing of Telecoms services.
The availability of eSIMs and the tried and tested MVNO business model can be allied with the Marketing Power of the community of new Creators out there. We talk in some detail about how this works and it’s a great idea in my opinion.
Let’s listen and learn and think about how this can refresh Telecoms marketing. Enjoy!
Contacts:
Matthew Hewston
https://www.linkedin.com/in/matthewhewston/
https://www.netinfluencer.com/passionfruit-verizon-att-mobile-networks/
Producer - Pat Flynn:
https://www.linkedin.com/in/paddyflynn/
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We were delighted to talk to James Williams, well known Telecoms Industry Enabler and Communicator. James is now VP Business Development for XConnect (a Somos company).
We talk about James’s career and how he moved into Telecoms. We discuss the power of Mobile Operator Brands and how the potential market share for Messaging Services in the SME sector is still not being tapped into fully.
James points out the importance of the Phone Number, which can be argued to be more important than a National ID card, for example.
Finally we finish on James’s surprising hobbies and how he relaxes when at home.
It was great to get James’s insightful comments delivered in a very clear manner. Finally, as always, we play out on James’s choice of a floor filler song. Enjoy.
Contacts:
James Williams:
https://www.linkedin.com/in/mrconnectivity/
Producer - Pat Flynn:
https://www.linkedin.com/in/paddyflynn/
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We have a very interesting guest on the Podcast this week. Deryck Fay has written a fascinating book about the history of Telecoms in Ireland called “Connecting a Nation” and it’s a very surprising history. Its starts in the 1850s, yes, when the first sub-sea cables were being laid and Ireland was the natural hub for the first Transatlantic cables. Later its proximity to Nova Scotia made it the natural hub for the first Marconi radio services.
We then talk about the state of Telecoms during the rise of the new, and in fairness not well off, Irish state.
Finally, we get on to the last decades when there was huge investment in Telecoms and there was the tremendous growth of Mobile and the Internet and Ireland became a leader in many ways.
Deryck is a great raconteur and he tells the story with clarity and insight that I found fascinating.
I couldn’t quite find the music that Deryck wanted but you’ll see I got a close second with a famous clip of Albert Reynolds talking about a plane hijacking. The other voice briefly in the background is the late great Charlie Bird, journalist.
Enjoy
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We were delighted to talk to Luke Kehoe, Telecoms Analyst and World Traveler. Luke has moved to Beijing to study, and he gives us his impression of the city, the food, and the consumer digital ecosystem.
Luke updates us on a range of important Telecoms Industry topics. He comments on the state of the Global RAN market, contrasting growth across the various regions.Luke gives us his views on where the European Mobile Telecoms Market is going in relation to business pressures, competition, and the regulatory regime.His has interesting thoughts on how previously MNOs differentiated by infrastructure and that they are moving to differentiation by services with the failure of the 5G business model to deliver returns.There has been a hollowing out of the Mobile Operators businesses as they have struggled to maintain profitability and we discuss where this will lead.There are also some very interesting and surprising new market entrants with strong brand recognition coming from different business sectors.
It was great to get Luke’s insightful comments delivered in a very clear manner. Finally, as always, we play out on Luke’s choice of a classic and inspirational song. Enjoy.
Contacts:
https://www.linkedin.com/in/luke-kehoe/
http://www.lukekehoe.com/
Producer - Pat Flynn:
https://www.linkedin.com/in/paddyflynn/
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We were delighted to talk to Niall Norton, ex-CEO of Openet (an Amdocs company) about the success that Openet is now.
Niall talks about his early career and how he gained experience across a number of industries before deciding to move into the Telecoms Software Infrastructure space.
Over the years Niall and the Openet team built the company into an incredible success and secured some of the largest Mobile Operators in the world as customers.
Niall touches on a number of key points that made the company successful including the quality of engineering, seamless deployment and an excellent product management function.
Niall also talks about his plans for the next step in his career in terms of Mentoring, Advising, Teaching with his Consulting Vehicle, Clever Communications. He prefers to be ‘deep’ with a small number of people rather than ‘shallow’ with a wide number of people and is looking forward to his new projects.
Finally, as always, we play out on Niall’s choice of a classic and inspirational song. Enjoy.
Contacts:
https://www.linkedin.com/in/niallnorton/
https://www.openet.com/data/
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We were delighted to talk to Neil Wisdom, CEO of Siprotect about Fraud and Hacking in Voice and VOIP.
Neil's company provides a comprehensive suite of solutions to detect and prevent this hacking, using a range of techniques such as their software solution which implements Firewalling, Session Border Controllers and the latest intelligence on what’s actually happening in the wild. Neil also talks about the impact of DORA and the NIS 2 Directive on Operators and Enterprises in general.
He discusses the Honey Pot information gathering that Siprotect has implemented and how the company can lock down specific User Agents.
Ultimately, Neil believes that human analysis of the data and the risks is still important for an top down view
Finally, as always, we play out on Neil’s choice of a humdinger of a record. Enjoy.
Contacts:
https://www.linkedin.com/in/neilwisdom/
https://siprotect.com/
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We have a great Podcast with Sheila Kavanagh, who is Chief Network Officer of Vodafone Ireland.
We start by learning about Sheila’s career, she started with Eircell and that was ultimately taken over by the Vodafone Group. Being a Network Engineer at the time, she was delighted to get the assignment to develop the Roaming Business as this gave her great International Experience and travel opportunities.
Later in her career, Sheila got the opportunity to become Chief Technical Officer for Vodafone Malta, she and her family moved there and she really enjoyed that assignment and learned a lot over four years in a sunnier climate (!).
Moving back to Dublin just before COVID, Sheila took up the Chief Network Officer role and we talk about the issues that face her in this job, such as:
Building a Sustainable Business – we talk about Reduce, Reuse and Resell, even of the Network EquipmentSheila talks about a project to reduce energy usage using Artificial Intelligence, which is quite interestingThe impact of 5G particularly on the Enterprise Market using Mobile Private Networks and how Vodafone brings value to Customers using Industry 4.0 principlesVodafone’s plans in the area of O-RAN and the progress they have already made.We talk about how Sheila was successful in her career as a female executive in technology and how she works with her teams today, mainly she ensures that the teams emphasise Customer Focus as their main priority.
Finally, we play out with a banger of tune that we all know well. Thanks for being a great guest Sheila.
https://www.linkedin.com/in/sheila-kavanagh-0ba6394/
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There was very big news in the Messaging Industry last week, after a decade since Apple launched iMessage and Google had standardised on RCS, Apple announced that it plans to support RCS in 2024. This will mean messaging interoperability between iOS and Android phones. But what does it mean for the A2P or Rich Messaging Business (RBM)?
We reached out to Bill Dudley of Sinch to get his informed opinion about what it means. Bill has a very good analysis of what we know, what it means and what it could ultimately mean.
We talked about
The probably timing of the roll outThe support for Universal ProfileThe impact of the EU DMA ActWhile P2P is announced, what does it mean for A2P (or C2B strictly)The future of SMS – is there one?We want to thank Bill for coming on as a very informed guest at short notice to give us all a heads up on the enormous implications of this shift in the market.
Bill can be contacted at the following:
https://www.linkedin.com/in/williamdudley/
https://william-dudley.com/
https://www.sinch.com/
Lyrics for Bull Mountain Ridge
Music and Lyrics © Paul Thorn
Stone Fox Dan was a Romeo manMade a livin’ sellin’ marijuanaHe went around turnin’ all the good lookin’ women onHe wore a feather in his hat and drove a big black CaddyHe was always lookin’ for a partyHe played Big Daddy to the women when the men wasn’t homeWell now, Bull Mountain Hawk was the cock of the walkHe said Stone Fox Dan needed killin’When he got to drinkin’, he was meaner than a copperheadHe was leader of the clan…took the law in his handsWhen he caught Stone Fox with his womanGuess who’s sleepin’ at the bottom of the cold waterbed?And the Hawk said, “Take him on down below the Bull Mountain BridgeTie his hands and throw him in the riverYou might as well give him his farewell party night”He said, “Knock him in the head…he’s better off deadBreak his arms and throw him in the riverIf anybody asks, just tell `em he committed suicide”And the Hawk said, “Take him on down below the Bull Mountain BridgeTie his hands and throw him in the riverYou might as well give him his farewell party night”He said, “Knock him in the head…he’s better off deadBreak his arms and throw him in the riverIf anybody asks, just tell `em he committed suicide”And the Hawk said, “Take him on down below the Bull Mountain BridgeTie his hands and throw him in the riverYou might as well give him his farewell party night”He said, “Knock him in the head…he’s better off deadBreak his arms and throw him in the riverIf anybody asks, just tell `em he committed suicide”“If anybody asks, just tell `em he committed suicide”
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We have a great guest with Patrick Lopez, Telecoms Analyst, who provides us with insights into how Mobile Operators can fully exploit the opportunities provided by 5G Network-as-a-Service
Patrick has vast amount of experience in Telco and Cloud implementation and he advises on strategy - his experience includes working as a vendor, an operator and an analyst
Among the topics discussed we cover
How Slicing, RIC and Network-as-a-Service enables Enterprise Customers to build new Services for their particular requirementsWhy the RIC is the key gateway to enabling thisHow, in North America, one particular customer is already driving the Operators to adopt to these requirementsPatrick also talks about his Report “Open RAN, RIC and Apps”, which is available now with a one day workshop, check out his website
As always, we finish on how Patrick enjoys his music and he plays out with a classic song, certainly one of the best in my opinion.
Patrick can be contacted at:
https://www.linkedin.com/in/plopez/
https://www.coreanalysis.ca/
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We’re delighted to talk to John Strand of Strand Consult, based in Copenhagen Denmark. John has extensive experience of providing Consulting services to the Mobile Industry,
John relates the intriguing story of Huawei and TDC in Denmark and how pressure was applied to the Danish Government to lobby TDC to choose Huawei Infrastructure.
To the question “Is Huawei Dangerous?” John has a very simple example of the answer.
We also cover the origins of the Premium SMS industry and we end on John’s view of what the future is for the Mobile Industry. John’s opinion is that the current business model is not sustainable and it needs to be reinvented.
Finally, we learn how John relaxes and we talk about his favourite music, and, as always, we play out on a song that means a lot to him.
John is a lively and informed guest and we had good fun recording the podcast. Enjoy!
The Good, Bad and Ugly Telecom Podcast is Sponsored by Nettzer - https://nettzer.com/
Digital ID, Authentication and Onboarding
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We have a great guest with Luke Kehoe, Telecoms Analyst, who provides us with an insightful analysis of the Irish Telecoms Market. The issues faced by the Operators in the Irish Market are common to Operators in all Mature markets which makes the analysis interesting
Among the topics discussed we cover
The 5G Investment CycleThe opportunities of O-RANIndustry ConsolidationWho will win between the Mobile Industry and the Tech Giants?As always, we finish on how Luke enjoys his spare time, he has a surprising sport, and he plays out with a classic Indie Rock song.
Thanks for coming on the Pod Luke, Luke can be contacted at:
https://www.linkedin.com/in/luke-kehoe/
http://www.lukekehoe.com/
The Good, Bad and Ugly Telecom Podcast is Sponsored by Nettzer - https://nettzer.com/
Digital ID, Authentication and Onboarding
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It was great to catch up with our friend Bill Dudley of Sinch today. Bill always has great insights into the Messaging and CPaaS Industries.
Bill and his colleagues have developing the 10 Digit Long Code (10DLC) service for Non-Consumer to Consumer messaging in the North American market under the auspices of the CTIA, and he explains this development and the technical and legal issues behind it.
10 DLC has enabled a new and fast-growing market for SMEs and Mom and Pop businesses to easily and cheaply contact their customers while liberating them from expensive Short Codes.
Bill talks through the development of The Campaign Registry (TCR) and the interaction with Brands and Campaigns, resulting in hundreds of thousands of Campaigns now being registered.
As always in our Podcasts, the play-out song is the Guest’s Choice and Bill plays out with an artist I hadn’t previously been aware of, but I found to him to be different and enjoyable.
Enjoy the Podcast.
Bill can be contacted on LinkedIn:
https://www.linkedin.com/in/williamdudley/
Or on his Website:
https://william-dudley.com/
The Good, Bad and Ugly Telecom Podcast is Sponsored by Nettzer - https://nettzer.com/
Digital ID, Authentication and Onboarding
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We are delighted to present Michael Becker (Advisor, Author and Speaker) as a Special Guest on the Good, Bad and Ugly Innovation Podcast
Michael is a World Class Expert in Online ID and Authentication and is a deep thinker about the possibilities, the pitfalls and the potential of Online ID.
He talks through the possibilities and the pitfalls in this tour-de-force Podcast.
We cover a wide range of topics in this Podcast:
The Exponential Change that is happening nowThe Three domains interested in ID and their interactions: Personal, Private Institutions (Enterprises, Charities), Public Institutions (Government)Value in the transactions between domains, but there is also value for everyone at the Intersection of the Domains – the Community CommonsAll Domains can have self-interest as well as a Greater Good interest.“Meeting of the Waters” – an analogy of the Top Down interest in ID / Authentication / Personal Date and the Bottom Up – or personal interests and concernsUpcoming EIDAS RegulationsSmart WalletsControl of your personal reputation – the algorithm is in charge of your reputation, not youIdentity Theft, Fraud – this is the only area that we are protected today.The real and tragic Costs of Identity FraudCosts of too much Self-sovereignty can also lead to anarchy and chaos.The middle path – The Identity Nexus – where Individuals, Private and Public Institutions meet.The Identity Nexus EquationMichael’s new term, and this is my favorite – Phigiverse, the intersection of the Physical and Digital Worlds!!I’m sure you’ll find this Podcast as interesting and stimulating as I did listening to Michael
Hear more from Michael at the Mobile Ecosystem Forum event in London on the 25th May
Register for the Mobile Ecosystem Forum – MEF Connections ID and Auth Event on the 25th May here:
https://mobileecosystemforum.com/events_/mef-connects-personal-data-identity-2/
The event is Hybrid (In person and Online) and FREE.
The Good, Bad and Ugly Telecom Podcast is Sponsored by Nettzer
- https://nettzer.com/
Digital ID, Authentication and Onboarding
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We’re delighted to have Eileen Carroll on the Podcast this week, Eileen is CEO of Púca (business SMS Messaging) and a Co-Founder of Prommt (Remote Payment Communications)
Eileen has extensive business experience and talks about how both businesses are targeted and how both are scaling by focusing on different markets.
In her spare time, Eileen admits to being a bit of a nerd (aren’t we all !?) and is also interested in a wide range of music, her choice of the playout song will probably surprise you. A very interesting podcast listening to Eileen’s experiences and insights, enjoy.
https://www.prommt.com/
Secure, Trusted, Branded Payment Requests
https://www.puca.com/
Trusted Enterprise Messaging
The Good, Bad and Ugly Telecom Podcast is Sponsored by
Nettzer - https://nettzer.com/
Digital ID, Authentication and Onboarding
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We’re delighted to have the Chief Product Officer at Cubic Telecom, Cian Ó Cuinneagáin talking about IoT as it relates to high value Mobile Assets, particularly cars. Cubic is a supplier to a number of large customers including Audi.
Cian covers the issues of regulatory, different administrative and regulatory regimes and how these affect issues such as SIM and Cloud Storage options. We also cover the issues that are driving Mobile IoT and we cover new markets such as Agricultural Equipment and Drones.
When he relaxes Cian has some very energetic options, such as cycling, running and kayaking. Finally as always, Cian picks a classic song to play out on. I found it very interesting to hear from Cian who is a clear communicator and he explains the IoT Market issues very well. Enjoy.
On a business note:
I’ll be at the Mobile Ecosystem Forum event in Dublin on the 18th and 19th of April. The event is free and is both Live and Online and you can access the Registration Link here and on Linked In. I’ll be appearing on a Fraud Panel talking about the Threats of the False Positive kindly sponsored by Lanck Telecom and moderated by one and only James Williams.
https://mobileecosystemforum.com/events_/mef-connects-business-messaging-3/
I look forward to seeing you there.
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We’re delighted to have Roslyn Layton, who is an expert on Regulation and Strategy, Roslyn has studied numerous countries and has looked at the actual outcomes from Regulatory Regimes as opposed to the desired outcomes.
Roslyn puts forward the idea that that rigorous regulation is reducing consumer choice of services and price points, in Europe in particular.
Roslyn is a very clear and persuasive communicator and I found her ideas and examples to be very interesting and challenging to my assumptions.
Finally, as always we end on a personal note and Roslyn nominates a classic Rock n’ Roll song that we all know.
On a business note:
I’ll be at the Mobile Ecosystem Forum event in Dublin on the 18th and 19th of April. The event is free and is both Live and Online and you can access the Registration Link here and on Linked In. I’ll be appearing on a Fraud Panel talking about the Threats of the False Positive kindly sponsored by Lanck Telecom and moderated by one and only James Williams.
https://mobileecosystemforum.com/events_/mef-connects-business-messaging-3/
I look forward to seeing you there.
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Welcome to the Good, the Bad and the Ugly Telecoms Podcast and we’re delighted to have Scott Bewley of pwc as our Guest.
Scott has extensive and wide experience of working in the Mobile Industry both with Operators and with Vendors, he is now Director of Technology with pwc and providing solutions to his customers.
Scott gives his views on the evolution of the Mobile Industry, the promise of 5G, and the IoT Use Case, and the effect of the SaaS model on the industry and what he is doing today for his customers.
As a Kiwi, Scott tells us his story of how he ended up in Ireland, how, while in Africa he nearly landed in the Victoria Falls and we have a few laughs about the All Blacks and their impact on the game and his family.
We open the Podcast with a vintage Racal Vodafone Ad from the 1980s – enjoy!
https://www.linkedin.com/in/scottbewley/
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We’re delighted to have the well respected Pamela Clark-Dickson, Principal Analyst with Omdia, where she looks after analysis of the CPaaS and Advanced Messaging and Communications industry, on the Podcast today.
Pamela firstly covers the range of services on offer from Omdia and then we talk in detail about the development of CPaaS and the A2P markets and how the market participants are effectively blending their offerings.
We cover topics such as the Market Disruption by Cloud Communications natives such as Twilio, how the A2P Providers such as Sinch and Infobip are responding by increasing their offerings and opening up new services. Pamela also talks about the range of new entrants such as BICS and Mavenir and who they are leveraging their existing Customer base.
Pamela has very interesting comments on Market fragmentation caused by the IP Messaging Apps such as WhatsApp, Line and Viber.
We end up with an intriguing conversation about what Google is doing and its likely future impact on messaging.
Pamela also tells us a little about the Australian lifestyle and we end with a very pertinent Australian Song that talks to Australian History.
Finally, apologies as my pet dog Laika caused a small disruption during the recording.
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This Podcast is sponsored by Nettzer – Digital First Selling - www.nettzer.com
How can you increase Customer Acquisition at 10% of Retail Costs? How can you have an Anytime / Anywhere Channel? Do you want to onboard SME Companies as well as Individuals?Contact [email protected] so that we can understand your issues and provide you with the best solution.
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