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As we build our careers we take on more responsibility and authority. Building trust and helping build the community around you is a critical part of your success and how that plays out in your cafe will determine how it plays out in the industry. As a long time trainer and industry leader, Reggie Elliott has embodied these values. We get to talk about his career, how he helped build the coffee community wherever he was, how he trains baristas, and his advice for trainers, leaders, and whoever else has position of influence. Reggie is someone you should listen to.
Enjoy!
LINKS:
Reggie Instagram Reggie Twitter DMV Coffee Restaurant: A Rakes Progress La Colombe -
Sleepwalking happens to us all at different points in our careers and for a variety of reasons. Though the reasons may vary the results are the same. Missed opportunity, lack of fulfillment, disillusionment, growth stagnates, we may even wonder why we are doing this in the first place! Today we will explore 7 of the main causes for why we check out for lengths of time and how we can wake up, become aware and be intentional with the work and opportunities that surround us.
This episode is of profound importance an I hope you take the suggestions to heart as I know they have been powerful and effective in my own pursuit to stop sleepwalking through my career.
Enjoy!
Links:
David Goggins Interview on Impact Theory
Cole McBride Twitter
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SOPs FTW!
In order for any operation to be successful it needs to be supported by a set of well crafted Standard Operating Procedures or SOPs. In many a cafe there is a great need for more thorough, clear, and relevant communication around the daily tasks as things often get lost in translation and quality, as a result, is inconsistent. In this episode we walk you through the process of understanding, creating, instituting, and enforcing effective SOPs in your shop.
This was a topic requested by several listeners and I know, from my own experience with seeing SOPs in action, that this content will be very useful to effect positive change in your shop or to maintain a quality standard over the long haul.
ENJOY!
Links:
OSHA Health Department DatabaseEmail me with comment, questions, and suggestions: [email protected]
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Holiday season in the cafe is predictably busy, intense, and stressful. Not just for us but also for the customers! Today we explore 5 things to do to take the stress out of the holiday season in the shop and to create an welcoming and warm environment amidst the frantic pace all around us. With some forethought, planning, and a generous spirit we can come out the other side of this time being stronger and proud of the level of service and care we gave in spite of the obstacles.
Enjoy and happy Thanksgiving!
Related Episodes:
Episode 30:Matching Your Service to Your Quality
Episode 31: Essential Advice for New Baristas
Episode 32: Making Order Out of Chaos
Episode 57: SOPs FTW
Email: [email protected]
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Its Founder Friday and this time we are talking with Joshua Boyt, Founder of Metronome Coffee in Tacoma, Washington!
Joshua brings really amazing passion, energy, and insights as we talk about his beginnings in coffee, founding his cafe and consulting business, running a great business, hiring well, and finding your true purpose.
If you want to get inspired today then you've come to the right place!
LINKS:
www.metronomecoffee.com
www.tuningforkconsulting.com
Phone: 253-677-3793
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Without the coffee plant we have no coffee industry. The sustainability of coffee plants, farms, and farmers is the cornerstone of what we do and determines everything in regards to what is possible in coffee quality. This week we get to learn from Hanna Neuschwander, Director of Communications at World Coffee Research about the history and current state of both coffee plant and what part the coffee retailer has played, and can play, in shaping its development. There are many challenges that threaten coffee's future, but the more the two ends of the supply chain work together the more likely it is that those challenges will be overcome
Enjoy!
LINKS BELOW
www.worldcoffeersearch.org
Re:Co talk (Seed as Technology): https://www.youtube.com/watch?v=NtCftF-agJI WCR Annual Report: https://worldcoffeeresearch.org/work/annual-report-2016/ WCR Coffee Varieties Catalog: https://worldcoffeeresearch.org/work/annual-report-2016/
SCA report on farm profitability: http://www.scanews.coffee/2017/10/16/new-report-farm-profitability-launched-avance-guatemala/
www.coffeeinstitute.orgEmail: [email protected]
