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In this episode of Curiosity at Work, Dr. Julie Pham interviews Melodie Reynolds, founder and CEO of Elate Beauty, about how curiosity fuels innovation in the beauty industry. Melodie shares her journey from making lipstick in her basement to leading a globally recognized sustainable beauty brand. She discusses the challenges of scaling a business, transitioning to a remote team, and fostering a workplace culture where curiosity drives innovation. Tune in to learn how Melodie is redefining beauty with sustainability, conscious capitalism, and fearless leadership.
Connect with Dr. Julie Pham:
LinkedIn: https://www.linkedin.com/in/juliepham2/Website: https://curiositybased.com/Instagram: https://www.instagram.com/juliephamphd/Connect with Melodie Reynolds:
Company Instagram: http://instagram.com/elatecosmeticsPersonal Instagram: https://www.instagram.com/melodieelatedLinkedIn: https://www.linkedin.com/in/melodie-reynolds-58bb4b30/#MelodieReynolds #ElateBeauty #CuriosityAtWork #SustainableBeauty #CleanBeauty #ConsciousCapitalism #Leadership #Innovation #WomenInBusiness #Bcorp #EcoFriendlyPackaging #FearlessLeadership
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In this episode of Curiosity at Work, Dr. Julie Pham interviews Michael Byun, Executive Director of Asian Counseling and Referral Service (ACRS), about how curiosity fuels leadership, social justice, and community advocacy. With over 25 years of experience, Michael shares insights on managing a diverse, multilingual team, balancing urgent community needs with long-term policy work, and fostering a culture of learning in nonprofit organizations. Tune in to learn how curiosity helps drive meaningful change and create inclusive, impactful solutions for immigrant and refugee communities.
Connect with Dr. Julie Pham:
LinkedIn: https://www.linkedin.com/in/juliepham2/Website: https://curiositybased.com/Instagram: https://www.instagram.com/juliephamphd/Connect with Tom Fay:
Email: [email protected]: https://www.linkedin.com/in/michaelbyun/ Website: https://acrs.org/#MichaelByun #ACRS #CuriosityAtWork #Leadership #SocialJustice #CommunityAdvocacy #NonprofitLeadership #PublicPolicy #MentalHealth #DiversityAndInclusion #WorkforceDevelopment #HybridWork
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In this episode of Curiosity at Work, Dr. Julie Pham interviews Tom Fay, Executive Director and Chief Librarian of The Seattle Public Library. With over 42 years in the field, Tom shares how libraries have evolved into essential community hubs, offering much more than books—including social services, small business support, and digital access. He discusses leading through challenges like book bans and cybersecurity threats while fostering a workplace culture of continuous learning and innovation. Tune in to discover how curiosity shapes the future of public libraries and community engagement.
Connect with Dr. Julie Pham:
LinkedIn: https://www.linkedin.com/in/juliepham2/Website: https://curiositybased.com/Instagram: https://www.instagram.com/juliephamphd/Connect with Tom Fay:
Email: [email protected]: http://www.linkedin.com/in/tomfayWebsite: https://www.spl.org/about-us/the-organization/leadership#TomFay #SeattlePublicLibrary #CuriosityAtWork #LibraryLeadership #PublicLibraries #CommunityEngagement #Innovation #BannedBooks #PublicService #DigitalAccess
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In this episode of Curiosity at Work, Dr. Julie Pham interviews Jerry Waldron, Interim Construction Management Director at Seattle Public Utilities (SPU). With over 35 years of experience in engineering, infrastructure, and public service, Jerry shares insights on leading large-scale utility projects that impact daily life in Seattle. He discusses the challenges of fostering curiosity in a policy-driven environment, the importance of continuous improvement, and how SPU’s Skills and Knowledge Transfer (SKT) program helps employees grow. Tune in to learn how Jerry empowers his team, drives collaboration, and ensures Seattle’s essential services run smoothly.
Connect with Dr. Julie Pham:
LinkedIn: https://www.linkedin.com/in/juliepham2/Website: https://curiositybased.com/Instagram: https://www.instagram.com/juliephamphd/Connect with Jerry Waldron:
Email: [email protected]: https://www.nwccc.org/about-nwccc/officers/#JerryWaldron #SeattlePublicUtilities #CuriosityAtWork #Leadership #ConstructionManagement #PublicService #Infrastructure #ContinuousImprovement #Collaboration #WorkforceTraining
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In this episode of Curiosity at Work, Dr. Julie Pham interviews Dr. Amy Morrison, President of Lake Washington Institute of Technology (LWTech), to explore how curiosity shapes leadership in higher education. A first-generation college graduate and passionate advocate for workforce education, Dr. Morrison shares insights on fostering collaboration, navigating generational diversity, and building a learner-focused culture. She discusses how LWTech has prioritized equity, innovation, and well-being to meet the evolving needs of students and employees. Tune in to learn how curiosity drives growth and connection in education and leadership.
Connect with Dr. Julie Pham:
LinkedIn: https://www.linkedin.com/in/juliepham2/Website: https://curiositybased.com/Instagram: https://www.instagram.com/juliephamphd/Connect with Dr. Amy Morrison:
LinkedIn: https://www.linkedin.com/in/amy-morrison-ed-d-11761560/Website: https://www.lwtech.edu/about-us/executive-staff/index.aspx#AmyMorrison #LWTech #CuriosityAtWork #HigherEducation #Leadership #WorkforceEducation #GenerationalDiversity #EquityInEducation #ContinuousLearning #StudentSuccess
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In this episode of Curiosity at Work, Dr. Julie Pham interviews Cynthia Tee, SVP of Engineering at Smartsheet, to explore how curiosity drives leadership and innovation. Cynthia shares her journey from Microsoft to Smartsheet, leading a global, remote-first engineering team of over 530 people. She discusses fostering alignment, navigating mergers, and cultivating curiosity to tackle challenges and build cohesive teams. Tune in to learn how curiosity shapes decision-making, teamwork, and growth in the tech industry.
Connect with Dr. Julie Pham:
LinkedIn:https://www.linkedin.com/in/juliepham2/Website:https://curiositybased.com/Instagram:https://www.instagram.com/juliephamphd/Connect with Cynthia Tee:
LinkedIn: https://www.linkedin.com/in/cynthiatee#CynthiaTee #Smartsheet #CuriosityAtWork #EngineeringLeadership #RemoteWork #Innovation #TeamCollaboration #Leadership #ContinuousLearning
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In this episode of Curiosity at Work, Dr. Julie Pham interviews Shannon Drotning, Market President for the West Coast at Providence Health Plan. Shannon shares her inspiring journey from customer service representative to senior leader, emphasizing how curiosity drives her approach to leadership and customer-centered innovation. She discusses how Providence Health Plan delivers on its promise to "Know Me, Care for Me, Ease My Way," while fostering a culture of learning and empathy. Discover how small changes and a curious mindset can transform customer experiences and workplace culture in the healthcare industry.
Connect with Dr. Julie Pham:
LinkedIn:https://www.linkedin.com/in/juliepham2/Website:https://curiositybased.com/Instagram:https://www.instagram.com/juliephamphd/Connect with Shannon Drotning:
LinkedIn: https://www.linkedin.com/in/shannon-drotning/Website: https://www.providencehealthplan.com/#ShannonDrotning #ProvidenceHealthPlan #CuriosityAtWork #HealthcareLeadership #CustomerService #Medicare #Innovation #Leadership #FeedbackCulture
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In this episode of Curiosity at Work, Dr. Julie Pham speaks with Harold D. Scoggins, Chief of the Seattle Fire Department, about leading with curiosity in emergency services. With over 35 years of experience, Chief Scoggins shares insights on fostering innovation, managing change in a tradition-rich field, and driving life-saving advancements like overdose response programs. Discover how the Seattle Fire Department balances legacy with progress to serve the community and inspire the next generation of firefighters.
Connect with Dr. Julie Pham:
LinkedIn:https://www.linkedin.com/in/juliepham2/Website:https://curiositybased.com/Instagram:https://www.instagram.com/juliephamphd/Connect with Chief Harold Scoggins:
Email: [email protected]: https://www.seattle.gov/fire/about-us/about-the-department/leadership-team#HaroldScoggins #SeattleFireDepartment #CuriosityAtWork #Leadership #EmergencyServices #Firefighters #Innovation #PublicSafety #CommunityImpact #ContinuousLearning
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In this episode of Curiosity at Work, Dr. Julie Pham interviews Rachel Suman, Chief Experience Officer at the International Association of Administrative Professionals (IAAP). Rachel shares her journey from administrative professional to executive leader and offers insights on empowering administrative professionals to become strategic partners in their organizations. She highlights the power of curiosity in leadership, fostering feedback-driven growth, and the importance of creating safe spaces for learning and self-reflection. Tune in for practical tips on cultivating leadership, continuous learning, and growth for administrative professionals.
Connect with Dr. Julie Pham:
LinkedIn: https://www.linkedin.com/in/juliepham2/Website: https://curiositybased.com/Instagram: https://www.instagram.com/juliephamphd/Connect with Rachel Suman:
Website: https://www.iaap-hq.org/#RachelSuman #IAAP #CuriosityAtWork #AdministrativeProfessionals #Leadership #FeedbackCulture #ContinuousLearning #WorkplaceCulture #CareerGrowth #EmployeeEmpowerment
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In this episode of Curiosity at Work, Dr. Julie Pham chats with Diem Ly, Division Director at the City of Seattle’s Office of Economic Development. Diem shares her journey from community journalism to public service leadership, emphasizing how curiosity drives inclusive economic growth. She discusses balancing diverse stakeholder needs, creating a feedback culture, and adapting to a post-pandemic landscape. Learn how Diem fosters collaboration and innovation to build stronger communities and a more equitable future.
Connect with Dr. Julie Pham:
LinkedIn:https://www.linkedin.com/in/juliepham2/Website:https://curiositybased.com/Instagram:https://www.instagram.com/juliephamphd/Connect with Diem Ly:
Website: https://seattle.gov/economic-developmentLinkedIn: https://www.linkedin.com/in/diemtly#DiemLy #EconomicDevelopment #CuriosityAtWork #Leadership #InclusiveGrowth #CommunityDevelopment #PublicService
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In this episode of Curiosity at Work, Dr. Julie Pham interviews Ryan Calkins, Port of Seattle Commissioner and advisor at Pacific Northwest National Laboratory. Ryan shares how curiosity drives his leadership in public service, from fostering innovation through skunkworks programs and connecting scientists with industries at PNNL. He reflects on navigating challenges as an elected official like public scrutiny, balancing competing priorities, and empowering teams to embrace creative problem-solving. Tune in to learn how Ryan uses curiosity to inspire innovation and tackle complex issues in public and research sectors.
#RyanCalkins #PortOfSeattle #PNNL #CuriosityAtWork #Leadership #PublicService #Innovation #WorkplaceCulture #EnvironmentalAdvocacy #ProblemSolving
Connect with Dr. Julie Pham:
LinkedIn:https://www.linkedin.com/in/juliepham2/Website:https://curiositybased.com/Instagram:https://www.instagram.com/juliephamphd/Connect with Ryan Calkins:
Email: [email protected]: https://www.linkedin.com/in/ryancalkins/#RyanCalkins #PortOfSeattle #PNNL #CuriosityAtWork #Leadership #PublicService #Innovation #RenewableEnergy #WorkplaceCulture #EnvironmentalAdvocacy
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In this episode of Curiosity at Work, Dr. Julie Pham chats with Phoebe Sade, Executive Officer of BrightSpark Early Learning Services, about how to apply curiosity to a rapidly growing nonprofit that relies primarily on government funding. Phoebe shares insights from leading BrightSpark through adapting communication for a younger, diverse workforce and rethinking coaching models to serve communities while preventing staff burnout. She emphasizes the role of empathy, openness, and giving staff permission to ask questions, challenge norms, and create impactful solutions within constraints. Tune in for practical lessons on fostering curiosity and driving meaningful change in the social sector.
Connect with Dr. Julie Pham:
LinkedIn:https://www.linkedin.com/in/juliepham2/Website:https://curiositybased.com/Instagram:https://www.instagram.com/juliephamphd/Connect with Phoebe Sade:
Email: [email protected]: https://www.brightspark.org/If you enjoyed this insightful conversation, don’t forget to hit the subscribe button! By subscribing, you'll never miss an episode filled with inspiring leaders and valuable discussions on how curiosity drives innovation, leadership, and workplace culture. Join us on the journey of continuous learning—subscribe now and stay curious!
#PhoebeSade #BrightSparkEarlyLearning #CuriosityAtWork #NonprofitLeadership #EarlyLearning #SocialImpact #Leadership #Innovation #WorkplaceCulture #EmpathyInLeadership
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Michael Greer, CEO of ArtsFund, joins Dr. Julie Pham on the Curiosity at Work podcast to explore how curiosity drives leadership in the arts sector. In his role at ArtsFund, Michael oversees grant-making, capacity building, and advocacy to support over 800 arts organizations across Washington State. He shares how curiosity helps him navigate the challenges of managing a hybrid team, balancing support for grassroots organizations with the needs of larger entities, and leading in uncertain times. Michael emphasizes the importance of fostering curiosity by creating environments where innovation is rewarded, and failure is a learning opportunity.
Drawing on his global experience in arts and business leadership, Michael discusses the critical role curiosity plays in addressing the fear and uncertainty faced by arts organizations today. He explains how ArtsFund promotes not only financial support but also leadership and collaboration across the sector. Michael encourages arts leaders to embrace new technologies and evolving entertainment formats as complementary rather than competitive, urging them to view these changes as entry points for engaging new audiences.
Through his unique leadership journey, including his early career as a professional ballet dancer and his global experiences in China and India, Michael shares practical strategies for cultivating curiosity in the workplace. His commitment to empowering his team to ask questions, try new approaches, and embrace risk serves as a blueprint for fostering innovation and resilience in the ever-evolving arts landscape.
Connect with Dr. Julie Pham:
LinkedIn:https://www.linkedin.com/in/juliepham2/Website:https://curiositybased.com/Instagram:https://www.instagram.com/juliephamphd/Connect with Michael Greer:
LinkedIn: https://www.linkedin.com/in/michaelromygreerWebsite: https://www.artsfund.org/ -
In this episode of Curiosity at Work, host Dr. Julie Pham chats with Britt Provost, a seasoned people and talent executive with over 20 years of experience in global tech. Currently serving as the Chief Human Resources Officer (CHRO) at Siteimprove, Britt is committed to creating progressive career experiences through the efforts of her HR team. Having previously held executive roles at Accolade, Promethean, and Apptio, Britt shares her insights on how curiosity plays a vital role in talent development and leadership within fast-paced tech environments.
Throughout the episode, Britt discusses the unique challenges that come with leading a global team across multiple locations. She highlights how fostering curiosity in the workplace can drive innovation, particularly in the tech industry, where risk-taking and adaptability are crucial for success. Britt also explains the importance of having ready structures for people to use to start engaging effectively..
Listeners will gain valuable insights into how curiosity helps shape Britt’s leadership philosophy, both in her current role at Siteimprove and throughout her extensive career. Britt’s dedication to people development and her strategic approach to HR underscore the importance of creating cultures that encourage continuous learning and open dialogue, especially in dynamic industries like tech.
Connect with Dr. Julie Pham:
LinkedIn:https://www.linkedin.com/in/juliepham2/Website:https://curiositybased.com/Instagram:https://www.instagram.com/juliephamphd/Connect with Britt Provost:
LinkedIn: https://www.linkedin.com/in/britt-provost-2ba461/Instagram: https://www.instagram.com/britt_provost/Company website: https://www.siteimprove.com/press/britt-provost-joins-siteimprove-as-its-first-chief-human-resources-officer/ -
Lauren Flemister, Assistant Director of Planning and Public Works at Pierce County, brings over 17 years of experience across community and regional planning, architecture, and public affairs. Her impressive career includes leadership roles in the City of Tacoma's Planning and Development Services Department and the City of Seattle’s Office of Planning and Community Development. In the Curiosity at Work podcast, Lauren shared insights about how curiosity can transform complex work environments. One of her key approaches is fostering an environment where employees feel safe to ask questions and challenge traditional ways of thinking. This, she believes, is essential for organizations to adapt and thrive in the face of rapid change.
During the podcast conversation with Dr. Julie Pham, Lauren highlighted the importance of bridging long-range planning with infrastructure development. At Pierce County, she oversees a diverse range of operations, from maintaining roads to managing airports and solid waste. Her current focus is on integrating strategic planning with implementation, ensuring that underserved communities receive the attention and resources they need. By creating a workplace culture that values curiosity, Lauren encourages her team to view obstacles as opportunities for learning and growth.
Lauren’s unique background in architecture, urban planning, and public affairs influences her leadership style, making her a bridge-builder within the organization. She emphasizes the need for continuous learning and innovation, even in environments where people have long tenures. Whether it’s through supporting staff in career development or ensuring seamless knowledge transfer during the "silver tsunami" of retirements, Lauren’s leadership philosophy is deeply rooted in the belief that fostering curiosity not only enhances individual growth but also strengthens communities.
Connect with Dr. Julie Pham:
LinkedIn:https://www.linkedin.com/in/juliepham2/Website:https://curiositybased.com/Instagram:https://www.instagram.com/juliephamphd/Connect with Lauren Flemister:
LinkedIn: https://www.linkedin.com/in/lauren-flemister-2481449/Website: https://www.piercecountywa.gov/4999/Planning-Public-Works -
In this episode of the Curiosity at Work podcast, Dr. Julie Pham sits down with Michael Jacobson, an award-winning national leader in organizational performance management and the Deputy Director at King County’s Office of Performance, Strategy, and Budget. During the conversation, Michael shares insights into his extensive work establishing King County’s performance management systems, including the first countywide strategic plan and public performance reporting. He also dives into the complexities of his role and the challenges of balancing strategic planning with managing diverse teams working on criminal legal system reform, homelessness, and community grants.
Michael discusses how practicing curiosity has shaped his approach to leadership and team dynamics. He emphasizes the importance of creating a work environment where team members feel safe to express curiosity, even in a bureaucratic system filled with rules and limitations. His anecdotal experiences, like building relationships through informal lunches with colleagues, illustrate the positive impact of fostering curiosity and authentic connections within large, complex organizations. Michael’s candid thoughts on navigating hierarchy, politics, and equity in government work provide a nuanced view of what it takes to lead with curiosity and purpose in the public sector.
The episode also touches on Michael's unique perspectives on equity and social justice, including his experience with the Interbranch Equity Team and his ongoing efforts to incorporate equity analysis into performance measurement. He shares his thoughts on the role of historical markers and public narratives, challenging listeners to reflect on who gets to tell these stories and how they evolve over time. It’s a thought-provoking discussion that offers valuable lessons for anyone interested in public service, organizational leadership, or simply how to cultivate curiosity in a structured environment.
Connect with Dr. Julie Pham:
LinkedIn:https://www.linkedin.com/in/juliepham2/Website:https://curiositybased.com/Instagram:https://www.instagram.com/juliephamphd/Connect with Michael Jacobson:
LinkedIn: https://www.linkedin.com/in/michael-jacobson-measureWebsite: https://kingcounty.gov/en/dept/executive/governance-leadership/performance-strategy-budget -
In the latest episode of Curiosity at Work, host Dr. Julie Pham welcomes Rico Quirindongo, the Director of the Office of Planning and Community Development (OPCD) for the City of Seattle. Together, they dive into how curiosity shapes the workplace and the dynamic role it plays in city planning. Rico shares insights into the structure of his office, which comprises 50 people, including planners and finance experts, working across divisions like equitable development and land-use policy. Their mission is to shape the future of Seattle in a way that balances sustainability, community needs, and growth.
Rico discusses the challenges and rewards of balancing curiosity with the pragmatism required in the political landscape. As a department heavily scrutinized by both local and international audiences, OPCD constantly navigates the tension between innovative problem-solving and meeting public expectations. He also touches on how the team works both remotely and in-person to foster collaboration, while keeping an eye on their goal of shaping Seattle into a livable, thriving city.
The episode highlights some of the critical projects undertaken by OPCD, such as working with different stakeholders to explore innovative solutions for transit hubs. Rico illustrates the complexity of these projects, where multiple stakeholders, timelines, and budgetary constraints must align. Despite the challenges, he emphasizes that curiosity remains a vital tool for navigating the intricacies of city development, even when political pressures demand concrete results.
Connect with Dr. Julie Pham:
LinkedIn:https://www.linkedin.com/in/juliepham2/Website:https://curiositybased.com/Instagram:https://www.instagram.com/juliephamphd/Connect with Rico Quirindongo:
LinkedIn: https://www.linkedin.com/in/ricoquirindongoWebsite: https://www.seattle.gov/opcdTransforming communities through architecture | TEDxSeattle: https://youtu.be/OexH-soVbxw?si=xO5a7LBt1D824fU1 -
In this episode of Curiosity at Work, Dr. Julie Pham chats with Joe Sky-Tucker, CEO of Business Impact Northwest, to explore how curiosity shapes leadership and culture in the nonprofit world. Joe shares stories from his journey—moving from a micromanager to a leader who deeply listens to his team and finds creative ways to say "yes" whenever possible.
Joe talks about the power of promoting from within, trusting people to step into leadership roles, and why it’s important to admit when we don’t have all the answers. Julie and Joe also dive into the challenges of maintaining curiosity when everyone is swamped with deadlines and how finding time to pause and reflect can make all the difference.
If you’re interested in creating a workplace where everyone feels seen, heard, and valued, you’ll want to listen in. This conversation is full of practical advice and real talk on how to lead with empathy, especially when things get tough.
Listen to this episode and let us know in the comments: How do you keep curiosity alive in your work? Don’t forget to like, subscribe, and share with anyone who could use a dose of inspiration.
🔗 Connect with Dr. Julie Pham:
LinkedIn:https://www.linkedin.com/in/juliepham2/Website:https://curiositybased.com/Instagram:https://www.instagram.com/juliephamphd/Connect with Joe Sky-Tucker
https://www.linkedin.com/in/joe-sky-tucker/
https://businessimpactnw.org/about-us/staff/
Produced by TitanMediaWorx.com.
#Leadership #CuriosityAtWork #NonprofitLeadership #EmpathyInLeadership #WorkplaceCulture #LearningOrganizations #Podcast #Curiosity
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In this episode of Curiosity at Work, Dr. Julie Pham is joined by Jennifer Strachan, CEO of inReach, a nonprofit organization that leverages the power of storytelling to reshape cultural narratives. Jennifer shares insights from her 25-year career in public and commercial media, including her experiences as an Emmy Award-winning producer. She discusses how inReach has navigated a major organizational shift, embraced a fully remote work model, and fostered curiosity among a diverse team.
Jennifer emphasizes the importance of understanding individual communication styles in remote settings, the role of values in defining workplace culture, and creative ways to build connections, such as sharing personal stories and images that bring joy. Tune in to explore how curiosity can drive transformation in both storytelling and organizational culture.
Connect with Dr. Julie Pham:
https://www.linkedin.com/in/juliepham2/Curiosity Basedhttps://www.instagram.com/juliephamphd/Produced by TitanMediaWorx.com
#CuriosityAtWork #Storytelling #RemoteWork #Leadership #OrganizationalCulture #Communication
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In this episode of Curiosity at Work,"Dr. Julie Pham sits down with Rachael Steward, the Deputy Director of Housing Operations at Seattle Housing Authority. Rachael brings a wealth of experience from her 20-year career in public service, including roles in higher education and public housing. She shares her insights on fostering curiosity in a diverse and dynamic workplace.
Rachael provides an in-depth look at the Seattle Housing Authority, which serves as the largest affordable housing provider in the city, housing around 37,000 people in 9,000 units. She discusses the operational challenges and opportunities in managing a workforce of nearly 900 employees, most of whom work on-site due to the hands-on nature of their roles in property management, maintenance, and community services.
Throughout the episode, Rachael emphasizes the importance of continuous learning and curiosity as a practice, which she instills in her team. She recounts a personal story that highlights the need for self-awareness and the value of admitting mistakes to foster a culture of mutual learning. Rachael also touches on the difficulties of practicing curiosity in a bureaucratic environment and how understanding the diverse backgrounds of team members can bridge communication gaps.
Join us for this enlightening conversation as Rachael Steward shares her journey and practical tips on how to cultivate curiosity and continuous improvement in the public housing sector.
Connect with Dr. Julie Pham:
LinkedIn: Julie PhamWebsite: CuriosityBasedInstagram: Julie Pham, PhDProduced by TitanMediaWorx.com
#CuriosityAtWork #PublicHousing #Leadership #WorkplaceCulture #SelfAwareness #RelationshipBuilding #ClearCommunication #ContinuousLearning #SeattleHousingAuthority
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