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Is every potential client hitting you with, “Let me think about it,” and never closing the deal? 🧐
You’ve crunched the numbers, presented the data, and crafted the perfect logical argument — but your prospects still aren’t buying. They’re dragging their feet, avoiding decisions, and your sales are grinding to a halt.
Sound familiar?
You’re frustrated, exhausted, and wondering why all the facts in the world aren’t moving the needle. Here’s the hard truth: logic doesn’t sell, emotions do.
That’s why we’re thrilled to have Kelvin Geick, co-founder of Twenty Eighty and Helm, on the podcast today. Kelvin is a master of turning emotions into action, cutting his sales cycle down by leading with emotional intelligence.
He’s helped his businesses scale rapidly, turning hesitant prospects into fast “yeses” by focusing on what really moves people. 🌟
With his innovative EQ strategies, Kelvin has transformed his team’s approach to sales — and the results are undeniable.
Our conversation covers:👉 A deep dive into using emotions to win clients quickly👉 How Kelvin trained his team to focus on EQ👉 Practical strategies you can use to bring emotions into your own sales process
Don’t miss this chance to learn from a leader who’s breaking all the rules and winning big!
#DeStressYourBusiness #SalesSuccess #KelvinGeick #EmotionalIntelligence #SalesGrowth #BusinessStrategy #Leadership---
Helpful resources:
- LinkedIn- https://www.linkedin.com/in/kgieck/- Website- https://www.twentyeighty.co/- Recommended book: The e-Myth by Michael Gerber
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Tired of feeling like every day is a losing battle? You’re working harder than ever, but still, it feels like you’re failing to get ahead. What if the problem isn’t the hours you’re putting in, but the way you’re approaching your day? In this week’s episode of De-stress Your Business, we’ve got Baiju Solanki, award-winning entrepreneur, TEDx speaker, and CEO of EnSpirit Global, whose proven methods have transformed countless leaders into high performers. Baiju has helped business owners thrive, by showing them how to win the day—every single day. Baiju’s game-changing insights include: Why you’re losing the day and how to change it How to work fast without the chaos The exact steps to set yourself up for daily success His proven strategies for breaking through internal barriers and unlocking your full potential Baiju’s expertise has taken companies from struggling to succeeding, and his no-nonsense approach is exactly what you need to finally take control of your day. If you’re ready to stop feeling stuck and start winning, this episode is a must-listen. #DeStressYourBusiness #Leadership #BusinessSuccess #BaijuSolanki #WinTheDay #HighPerformance #Entrepreneurship --- Helpful resources:LinkedIn- https://www.linkedin.com/in/baijusolanki-performance-psychologist/?originalSubdomain=ukInstagram- https://www.instagram.com/baijusolanki/?hl=enYouTube- https://www.youtube.com/@BaijuSolankiWebsite- https://baijusolanki.com/Change Your Game Scorecard: https://changeyourgamescorecard.com/Baiju’s book: https://www.changeyourgamebook.com/Book recommendation: Turning Pro, by Steven Pressfield
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Tired of tech solutions that promise to simplify your operations but end up adding more chaos? It seems that every new tool pledges to boost efficiency but often leads to increased complexity, draining your resources, and frustrating your team. That’s why we’re excited to have Abby Anderson, who’s legendary for seamlessly integrating the right tech into the operations in her bookkeeping practice. Her choices in tech have not just streamlined her firm; they’ve propelled it into rapid growth while freeing up Abby’s time. So in this episode, Abby shares: How she sorts through the tech noise to pinpoint solutions that truly deliver Firsthand accounts of how the right tech has reshaped her business Her strategy for keeping technology user-friendly and problem-focused Practical advice for leaders overwhelmed by tech options Got questions? Share them with us in the comments! #DeStressYourBusiness #podcast #techintegration #AbbyAnderson #businessgrowth #efficiency #bookkeepingsoftware --- Helpful resources: Abby’s links:LinkedIn- https://www.linkedin.com/in/abby-anderson-rocksolidWebsite- https://www.rocksolidacc.com/Website: https://www.iaimee.io/ Recommended book: Minimal Viable Launch by Lee Russel: https://www.amazon.co.uk/Minimal-Viable-Launch-Creating-Software/dp/B0D27899T2 Alexis’s webinar with Amanda C Watts on how processes can be documented super fast: https://airmanual.link/simplescales Software products and tools mentioned in the episode #notspon:Practice Management SoftwareClient EngagerSenta (Now owned by IRIS)Accountancy Manager (Now Bright Manager)Accounting / bookkeeping softwareXeroQuickbooksSageAdvisory / reporting appsFathom HQPulseXBertClarityFutrli (now part of Sage for Accountants)Document capture and automationDEXT PrepareHubDocsiAimeePayments softwareAdfinApronTellerooSoftware comparison sitesCapterraApp Advisory Plus (Accounting & Bookkeeping specific)
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Struggling with underperforming employees? 😬
It can be tough when deadlines are missed, communication falters, and you're left unsure of how to tackle the issue effectively.
Don't worry, you're not alone!
In episode 139 of the De-Stress Your Business podcast, I dive into how to make it easy for you and your managers to resolve poor performance, ensuring it doesn't burden you or your team. 😅
Discover clear steps to enhance your management skills, from setting expectations to creating a culture of growth and support. It's time to turn performance challenges into opportunities for success!
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Helpful resources:
- Want our best practice playbook and process templates to make performance management easy? Email [email protected]
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Feeling overwhelmed by constant meetings and interruptions? 😟
It's time to set your team up for success with a solid structure and proactive issue tracking!
In this episode, Alexis dives into actionable strategies to enhance productivity and minimize distractions for managers and their teams. 🚀
Discover how setting clear meeting rhythms, centralizing process documentation, and encouraging focus time can transform your team's workflow and stop the derails!
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Helpful resources:
- Want best practice process templates to make management easy? Email [email protected]
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Do you ever feel like your managers are doing a good job, but they could be doing so much more?
Perhaps they're handling the basic responsibilities, but they're not really stepping up in the way that you need them to.
Or maybe you feel like you've got bad managers in your business, and you're worried about the impact on the rest of the team.
In this episode of the De stress Your Business podcast, Alexis will walk you through the key steps that can help your managers transform from just doing their job to really becoming leaders. From setting up the right meeting rhythms, to teaching them how to take full ownership, not just for their own area, but for the success of the business as a whole.
He’ll also get into how you can empower your managers to lead by example, raise risks, solve problems and coach their teams.
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Helpful resources:
- Interested in getting best practice process templates to make management easy? Email alexis.kingsbury @ airmanual.co -
Ever find yourself in a meeting where your team keeps going in circles, and you’re the one who ends up solving all the problems?
It’s exhausting.
As a manager, it can feel like you’re carrying the weight of every decision, while your team waits for you to give them the answers.
But what if you could guide your team to make better decisions without having to do all the heavy lifting yourself?
Well, in episode 136 of the De-Stress Your Business podcast, I share how you can use facilitation skills to become a better manager — and how that can free up your time, empower your team, and help everyone achieve more.
I dive into practical strategies for leading discussions, avoiding decision paralysis, and using what I call the ‘bungee intervention’ — a way to provide just enough direction to keep your team on track without taking over.
#LeadershipSkills #EffectiveMeetings #FacilitationTips #DeStressYourBusiness #ManagementHacks #DestressYourBusiness
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Every entrepreneur grapples with the challenge of scaling efficiently. However, the fear of excessive automation can be paralyzing, potentially leading to impersonal customer interactions, demotivated teams, and rigid structures that hinder growth rather than support it. The key challenge is not just selecting the right areas to automate but also implementing systems that boost productivity while preserving the uniqueness that defines your brand. Enter Ernesto Mandowsky, the genius behind the Million Dollar Machine, celebrated for enhancing business efficiencies and significantly boosting revenues. Ernesto has expertly guided numerous companies from cumbersome manual processes to streamlined, profitable operations, often tripling their market value and revenues in just a few years. In this episode of De-stress Your Business, we delve deep with Ernesto to uncover: His strategic approach to identifying high-impact areas for automation that prime businesses for scaling and eventual sale. Tales of transformation from manual chaos to automated harmony, where companies see marked improvements in efficiency and market value. Practical tips for business leaders embarking on their automation journey, requiring no deep tech expertise. Ernesto's distinctive method of merging personal passion with professional pursuits to propel business success. Join us for this critical conversation that could redefine how you perceive and implement automation in your operations. Tune in to transform your operational challenges into streamlined successes. #DeStressYourBusiness #podcast #automation #businessscaling #ErnestoMandowsky #businessgrowth #entrepreneurship #systemsefficiency --- Helpful resources: LinkedIn- https://www.linkedin.com/in/ernestomandowsky/Website- https://www.themilliondollarmachine.com/Book: Reinventing Organizations by Frederic Laloux: https://www.amazon.co.uk/Reinventing-Organizations-Creating-Inspired-Consciousness/dp/2960133501
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Is your business growth stalling because you’re the one holding it back? 😩
Are you drowning in day-to-day tasks, making every decision, and feeling like nothing gets done unless it passes through you?
Many business leaders hit a point where their success becomes their biggest obstacle — the more they grow, the more they’re trapped in the weeds. The pressure builds, productivity slows, and the dream of scaling feels more like a distant fantasy than a reality. 📉
That’s why we’re excited to have Will Farnell, founder of Farnell Clarke, on the De-stress Your Business podcast.
Will didn’t just scale his firm — he revolutionized it. Growing Farnell Clarke by a staggering 30% year-on-year, Will pioneered the pod structure, a game-changing strategy that has allowed his firm to thrive while eliminating bottlenecks.
His firm is also one of the first in the UK to fully adopt cloud accounting, making Farnell Clarke a leader in the accounting industry and setting the standard for digital transformation.
In this episode, we discuss:👉 How the pod structure works and why it’s a game changer for scaling businesses👉 Will's personal journey from overwhelmed business owner to scalable success👉 Real examples of how pods eliminated bottlenecks and created growth opportunities👉 Practical advice for business owners ready to scale without losing control
Tune in to hear how Will transformed his business and how you can do the same!
#destressyourbusiness #podcast #scaling #WillFarnell #businessgrowth #leadership #entrepreneurship
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Helpful resources:
- Will’s Website- https://www.willfarnell.com/- LinkedIn- https://www.linkedin.com/in/willfarnell/?originalSubdomain=uk- Book- The Human Firm- https://www.amazon.co.uk/Human-Firm-Revolution-Scalable-Client-Centric-ebook/dp/B0C1F83HK4?ref_=ast_author_dp- The Digital Firm- https://www.amazon.co.uk/Digital-Firm-change-accounting-competitive-ebook/dp/B07D4R7M6H?ref_=ast_author_dp- Farnell Clarke: www.farnellclarke.co.uk
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Ever feel like your own mind is sabotaging your day? Whether it’s stressing about a big meeting or just feeling guilty for no good reason, anxiety can be crippling. 😩
I’ve been there too – those spirals of overthinking can be exhausting.
It’s even tougher when you’re trying to juggle life and business at the same time. Fortunately, I’ve learned some strategies that help me get out of that anxious loop and show up as my best self, and I think they could help you too.
So in this episode, I’m opening up about how I managed to shift from anxious and drained to confident and energized in social situations.
I share:
👉 How I used to spiral into stress before important events👉 The mindset shift I use to make better decisions, stay calm, sleep well, and handle anxiety👉 10 tactics you can use to improve mental energy using the mnemonic “CONFIDENCE”
If you’ve ever felt the weight of anxiety or overthinking dragging you down, this episode is for you.
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Helpful resources:
- Dave Ramsey on removing stress: https://youtu.be/3QXqfo9lYsg?si=JJOr7atzo351pdzh- Positive Intelligence (not Positive Psychology as I said in the episode): https://www.positiveintelligence.com/- Emotional Vibration: https://www.google.com/search?q=emotional+vibration- Miracle Morning, by Hal Elrod: https://www.amazon.co.uk/Miracle-Morning-Not-So-Obvious-Guaranteed-Transform/dp/0979019710- 5am Miracle, by Jeff Sanders: https://www.jeffsanders.com/podcast/ - Tony Robbins- Brian Tracey- How will you measure your life? by Clayton M Christensen: https://www.amazon.co.uk/How-Will-Measure-Your-Life/dp/0007449151
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Do you ever feel overwhelmed at the thought of automating your business? Often the idea of automating can feel way too big and complicated, which often leads to doing nothing at all. But here’s the thing—automation doesn’t have to be an all-or-nothing approach. What if, instead of trying to automate everything, you started with just one task? One repetitive, manual task that drains your time and energy. Imagine the relief of getting that off your plate. The truth is, automation isn’t about perfection or overhauling your entire business overnight. It’s about making progress, starting small, and tackling those tasks that cause the most pain. That’s where Isaac Perdomo comes in. As the founder of Opzer, Isaac has saved businesses over 20,000 hours of manual work, helping them automate and scale without adding more staff. With over a decade of experience and more than 50 businesses transformed, Isaac is the go-to expert for automation that actually works. His strategies have helped companies not just save time, but unlock significant growth and profitability—all while avoiding the common pitfalls of automation. He’s the master at turning complex workflows into seamless systems that deliver real ROI. In this episode, we cover: How to spot the best areas to automate for maximum impact The common mistakes that can derail your automation efforts How Isaac’s strategies have helped businesses scale Practical steps to use the right automations for the right tasks Ready to stop wasting time and automate for real results? Drop your questions in the comments! #DeStressYourBusiness #Podcast #Automation #BusinessGrowth #IsaacPerdomo #Entrepreneurship #ROI #ScalingUp #BusinessOwners --- Helpful resources:Isaac’s LinkedIn: https://www.linkedin.com/in/isaac-perdomo/Opzer’s Automation for Accountants YouTube channel: https://www.youtube.com/@opzerco/featuredWebsite: https://opzer.co/Isaac’s Newsletter: https://opzer.co/newsletterIsaac’s article on the 9 areas to automate as an accounting firm: https://ramp.com/blog/9-key-areas-to-automate-as-an-accounting-firm
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Are constant deadlines and stressed-out teams dragging your business down? As a business leader, you know the toll that high-pressure periods, like tax season, can take on your team. The stress builds up, morale plummets, and soon you’re facing burnout, decreased productivity, and even the risk of losing your best talent. This relentless cycle not only affects your team but also spills over into client interactions, impacting the growth and success of your business. But it doesn’t have to be this way. That’s why I sat down with Graeme Tennick, the mastermind behind Tennick Accountants, who has cracked the code on turning stress into success. Graeme has transformed his firm by prioritizing team well-being, slashing stress during crunch times, and creating a happier, more productive work environment. In this episode of De-stress Your Business, we dive into: How Graeme eliminated crunch-time stress and improved team morale The surprising strategies that turned deadlines from stressful to successful Real-life examples of how a happier team led to better client interactions and business growth Actionable tips for any business leader looking to reduce stress and retain top talent Join us for an insightful conversation that will change the way you approach crunch times in your business. With Graeme’s proven tactics, you’ll learn how to create a work environment where your team thrives and your business flourishes. --- Helpful resources:Website- https://tennick.co.uk/LinkedIn- https://www.linkedin.com/in/graeme-tennick-xero-expert-virtual-finance-director/Graeme’s book recommendation: Greg McKeown: Essentialism: https://www.amazon.co.uk/Essentialism-Disciplined-Pursuit-Greg-McKeown/dp/0804137382
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In this episode of De-Stress Your Business, host Alexis Kingsbury is joined by Dawn Marriott, a business turnaround expert and partner at HG Capital. Dawn shares her strategies for optimizing leadership time, delegating tasks, and making tough decisions. She discusses her role as CEO of Azets, highlighting the challenges she faced with rapid growth, integration of multiple acquisitions, and the need for detailed planning and accountability. Dawn emphasizes the importance of building a strong team, managing time effectively, and making swift decisions to remove blockers. She also gives practical advice on achieving consistency in processes and the balance between centralized and localized decision-making. The episode concludes with a quick-fire round where Dawn shares her personal insights and recommendations for business leaders. Tune in to learn how to take action and see the positive impact! --- Links and Resources: Dawn on LinkedIn- https://www.linkedin.com/in/dawn-marriott-6853701/Book recommendation: The Ultra Processed People (Chris Van Tulleken) https://www.amazon.co.uk/Ultra-Processed-People-Stuff-That-Isnt/dp/1529900050
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How often do you find yourself overwhelmed because there’s no clear process in place? Without well-documented processes, mistakes pile up, stress levels rise , and delegation feels impossible. But why do so many businesses miss the mark on this? In this episode, Alexis uncovers the exact moment leaders should seize to document processes effectively and how that can transform your business. ---Resources Website: www.airmanual.co
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Does your revenue feel like a leaking bucket, where more effort pours in than value pours out? Many entrepreneurs tirelessly chase new sales and pump resources into various business areas, only to find that their overall valuation barely budges. This constant grind can lead to burnout and frustration, leaving business owners questioning which parts of their revenue truly drive value and which are just exhausting their resources. The uncertainty and stress of not knowing how to optimize or where to channel efforts effectively can stifle growth and innovation. Enter Louise White, a titan in transforming business revenue and a visionary in market strategy. Having orchestrated the turnaround and explosive growth of numerous businesses, Louise consistently turns stagnant revenue streams into massive wealth generators. From redefining media companies in the digital age to achieving a monumental 28X return on a business exit, her strategies have proven to be goldmines. In today's episode, we sit down with Louise to uncover: The secrets to distinguishing between high and low-value revenue. Proven strategies for restructuring your business model to focus on the most profitable areas. Insightful anecdotes from her own experience of turning struggling media companies into lucrative ventures. Don’t miss this opportunity to reshape your perspective on revenue and propel your business to new heights with Louise White’s expert guidance! #BusinessGrowth #RevenueOptimization #LouiseWhite #Podcast #Entrepreneurship #BusinessStrategy --- Helpful resources:LinkedIn- https://www.linkedin.com/in/louisewhiteTwitter- https://twitter.com/louisecwhite
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Feeling like your relentless hard work is getting you nowhere in your business? 😖
Are you drowning in tasks, seeing minimal financial rewards, and questioning if you'll ever achieve the success you dream of?
This constant grind can lead to burnout, frustration, and the nagging feeling that your efforts are in vain. Many entrepreneurs fall into the trap of believing that working harder is the key to success, but what if your work ethic is actually the problem? 😅
That’s why in today's podcast, we're speaking with Amanda C. Watts, a true rockstar in the world of business advisory. 🌟
Amanda is the founder of the Business Advisor Academy and Oompf Global, and she has transformed thousands of businesses by helping them shift from overworked and underpaid to highly profitable and efficient.
Amanda’s journey is nothing short of inspirational. She’s a mentor and trusted advisor to CPAs, accountants, bookkeepers, financial coaches, and business coaches worldwide. Amanda has a deep conviction that business advisory is vital in today’s world, and her methods have proven time and again that financial success is not just possible but achievable.
In this episode, we cover:👉 Why charging for value, not worth, is a game-changer.👉 Practical steps to deliver higher value and boost profits.👉 How to provide added value beyond advisory services, including coaching and accountability.👉 The importance of simplifying your business and how to do it.👉 Balancing transactional work with high-value services.👉 Overcoming common myths that hold businesses back.
Join us for De-stress Your Business and discover how to transform your work ethic into a strategy for success with Amanda C. Watts! 💼✨
#DeStressYourBusiness #podcast #businessgrowth #valuepricing #AmandaCWatts #entrepreneurship #businesssuccess #profitability #worksmarternotharder
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Helpful resources:
- LinkedIn- https://www.linkedin.com/in/amandacwatts/?original_referer=https%3A%2F%2Fwww%2Egoogle%2Ecom%2F&originalSubdomain=uk- YouTube- https://www.youtube.com/c/AmandaCWatts- Website- https://oompf.global/- Website- https://businessadvisoracademy.com/- Amanda’s book: Business Advisor Playbook https://businessadvisoracademy.com/book- Book recommendation: The Compound Effect by Darren Hardy https://www.amazon.co.uk/Compound-Effect-Perseus/dp/159315724X
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Have you moved away from what you love, to being overwhelmed by the complexities of growing your business?
Are you constantly battling the complexities of marketing your business, leaving you little time to do more of what you love? 😩
Does the struggle to attract quality clients leave you feeling frustrated and overwhelmed? 😅
For many small business owners, marketing can feel like an endless maze of tasks that yield inconsistent outcomes. The lack of a clear, effective strategy often leads to wasted time, effort, and resources, creating a cycle of stress and disappointment. 🤦♂️
That's why in today's podcast, we're bringing you an expert who can turn this struggle into a streamlined success. 🌟
Meet Ben Caine, the marketing maestro behind Benchmark Content. With over a decade of experience in transforming marketing efforts for small businesses, Ben has developed the revolutionary S.I.M.P.L.E Marketing system. His approach has helped countless business owners attract clients who see their services as valuable investments rather than just costs. 📈
Ben’s journey is as inspiring as his results. From a journalist to a marketing powerhouse, he has mastered the art of making marketing simple and effective. Under his guidance, businesses have seen remarkable transformations, breaking free from the marketing maze to do more of what they love. 🌠
Our conversation covers: 👉 Ben's journey from journalism to marketing guru👉 The profound impact of his brother's passing on his mission to help others👉 The S.I.M.P.L.E Marketing system and why it works 👉 Common marketing mistakes and how to avoid them 👉 Real success stories and transformative strategies 👉 Tips for staying motivated and effective in your marketing efforts
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Helpful resources:
- LinkedIn- https://uk.linkedin.com/in/bencaine- Website- https://morequalityleads.com/freemasterclass- Facebook- https://www.facebook.com/groups/marketingtoattractqualityclients
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Does the idea of starting a business podcast fill you with excitement but also dread? 🎙️😟
Many aspiring podcasters face not just the technical hurdles of setting up audio equipment and software but also the creative pressures of content creation. Add to this the constant need for new ideas and engaging topics, and it’s easy to see why so many give up before they even truly begin.
The fear of speaking into a void, with little to no audience engagement, can turn an exciting venture into a stressful burden.
Enter Jason Allan Scott, a podcasting powerhouse who has transformed the landscape of digital broadcasting. With a track record of creating and selling not one, but two successful podcast channels, Jason has dominated this medium, reaching millions globally.
His strategic insights and innovative approaches have not only earned him a place among the top influencers in media but also led to lucrative acquisitions that set new industry standards.
In this episode of De-stress Your Business, Jason shares his expertise on:👉 Crafting a podcast that stands out in a saturated market👉 Techniques to manage the stress of regular content production👉 Monetizing your podcast effectively to fuel business growth
#DeStressYourBusiness #podcast #JasonAllanScott #businessgrowth #contentcreation #stressmanagement #podcastingtips
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Helpful resources:
- Jason’s website- http://www.jasonallanscott.uk/- Jason’s podcast- https://podcasts.apple.com/ca/podcast/make-money-podcast/id1725633651- The Guestlist podcast: https://open.spotify.com/show/1XjDyCeWpYe4Q1tlKBI0dW- LinkedIn- https://www.linkedin.com/in/jason-allan-scott/
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Is your accounting firm drowning in outdated practices, losing clients, and missing out on opportunities due to a lack of modernization? Many accounting and bookkeeping businesses find themselves trapped in the past, struggling with inefficiencies, outdated technology, and an inability to meet the evolving demands of the industry. This stagnation can lead to frustrated staff, dissatisfied clients, and a constant battle to keep up with competitors who are leveraging the latest innovations. The pain of falling behind is real, and it's affecting your bottom line and your peace of mind. That’s why in today's podcast, we're speaking with Mark Lee, a true trailblazer in the world of accountancy. Mark is a highly respected speaker, mentor, and influencer who has helped countless firms modernize their practices and thrive in the digital age. With a career spanning over three decades, Mark has transformed accounting practices through innovative technology, earning recognition as one of the top 100 global business influencers by Sage. His influence extends beyond technology; he chairs the UK's largest network of specialist tax advisers and has received the prestigious "Outstanding Contribution" award at Accountex 2024. Mark's thought leadership and expertise have made him a sought-after mentor, guiding firms to new heights of efficiency and profitability. Our conversation dives deep into: The biggest future demands for accountancy and bookkeeping businesses Practical steps for businesses feeling stuck in their ways to embrace modernization How AI and automation can revolutionize day-to-day operations Real-life success stories of businesses that have thrived through modernization Essential skills accountants need to develop for future success Join us for De-stress Your Business Episode 62 — our live podcast. #destressyourbusiness #podcast #accounting #modernization #MarkLee #technology #AI #businessgrowth #futureproofing --- Helpful resources: Website- https://bookmarklee.co.uk/LinkedIn- https://www.linkedin.com/in/bookmarklee/Facebook- https://web.facebook.com/BookMarkLee?_rdc=1&_rdrYouTube- https://www.youtube.com/user/bookmarklee
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In this mini-episode of De-stress Your Business, Alexis Kingsbury addresses the often-asked question of whether businesses need to hire an operations manager.
Alexis discusses the value of having a Chief Operations Officer (COO) vs. heads of functions owning their processes. He emphasizes the importance of empowering department heads to manage their processes rather than delegating all responsibility to one person.
Alexis also shares insights into the role of a 'process champion' in larger organizations.
Please subscribe for upcoming interviews with top CEOs and experts, and don't forget to leave a review on Apple Podcasts.
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