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  • Welcome to another episode of the Dental Office Managers Community Podcast! 🎙️ Today, our host Kyle Summerford sits down with Kevin Henry, the founder of Dental Assistant Nation and a long-time advocate for dental assistants. With over 25 years in dental journalism and a passion for empowering dental assistants, Kevin shares invaluable insights on how dental teams can better support and retain their assistants, enhance team dynamics, and ultimately elevate the practice.

    Key Takeaways:

    Kevin’s Background: Discover Kevin's journey through dental journalism and his passion for dental assistants.

    Dental Assistant Nation: Learn about Kevin’s podcast, which focuses on educating and empowering dental assistants.

    Challenges in the Industry: Understand the common challenges dental assistants face and how office managers and dentists can address these issues.

    Empowering Your Team: Practical strategies to boost morale and retention among dental assistants, including understanding state laws, offering mentorship, and fostering a team-oriented environment.

    Role of Office Managers: How office managers can actively support dental assistants and enhance overall team dynamics.

    Links Mentioned:

    Dental Assistant Nation Podcast - Find Kevin’s podcast on all major platforms.

    Danb.org - Resource for dental assistants to understand their state requirements.

    Join the Dental Office Managers Community Facebook group:

    https://www.facebook.com/groups/dentalofficemanagers

  • Join us in this critical episode of the Dental Office Managers Community Podcast as Amy Wood, CEO of Copper Penny Consulting, shares her expertise on HIPAA compliance, data privacy, and cybersecurity in dental practices. Host Kyle Summerford delves into the complexities of protecting patient information in today’s digital age and what every dental office manager needs to know about staying compliant with regulations.

    Amy provides actionable insights on identifying and mitigating cybersecurity threats, ensuring proper training for staff on data handling, and understanding the legal obligations of HIPAA compliance. Whether you're new to dental office management or an experienced professional, this episode is packed with valuable advice to help you safeguard your practice.

    Key Takeaways:

    Understanding HIPAA Compliance: Learn about the essential aspects of HIPAA regulations that apply to dental practices and how to ensure compliance.

    Data Privacy Best Practices: Discover strategies for protecting sensitive patient information and maintaining privacy.

    Mitigating Cybersecurity Threats: Understand the common cybersecurity threats faced by dental offices and the steps you can take to protect your practice.

    Training Your Team: Tips for educating and training your staff on the importance of data security and privacy.

    About Our Guest:

    Amy Wood is the CEO of Copper Penny Consulting, specializing in helping dental practices improve their management strategies and enhance their cybersecurity measures. With extensive experience in the field, Amy is a sought-after consultant known for her practical and proactive approach to privacy and data protection.

    For more information about Amy Wood and Copper Penny Consulting, visit their website: https://www.copperpennyconsulting.com/

    Join the Dental Office Managers Community Facebook group:

    https://www.facebook.com/groups/dentalofficemanagers

    Whether you're looking to grow your practice, improve patient retention, or simply stay ahead in the competitive dental landscape, this interview is packed with actionable insights. Don’t forget to like, share, and subscribe for more expert content!

    🔔 Subscribe for more tips on dental practice management and technology!

    👍 Like this video if you found it helpful and share it with your colleagues.

    💬 Comment below with your thoughts and questions!

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  • Join us in this insightful episode of the Dental Office Managers Community Podcast, hosted by Kyle Summerford, as we dive into the world of patient financing with Sameer Bhasin, Practice Development Manager and Regional Sales Manager at CareCredit.

    In this episode, Sameer shares his expert knowledge on how dental practices can leverage CareCredit to enhance patient financing options, increase treatment acceptance, and ultimately drive practice growth. We discuss the common challenges dental offices face with patient financing and offer actionable strategies to overcome them.

    Whether you're looking to improve your patient experience or boost your practice's financial performance, this conversation is packed with valuable tips and real-world examples that you won't want to miss.

    For more information about Care Credit, visit their website: https://www.carecredit.com/

    Join the Dental Office Managers Community Facebook group:

    https://www.facebook.com/groups/dentalofficemanagers

    Whether you're looking to grow your practice, improve patient retention, or simply stay ahead in the competitive dental landscape, this interview is packed with actionable insights. Don’t forget to like, share, and subscribe for more expert content!

    🔔 Subscribe for more tips on dental practice management and technology!

    👍 Like this video if you found it helpful and share it with your colleagues.

    💬 Comment below with your thoughts and questions!

  • Join us for an insightful conversation on the Dental Office Managers Community Podcast, hosted by Kyle Summerford. In this episode, we sit down with Jeff White, Director of Business Development at RevenueWell, to discuss how dental practices can streamline patient communication and boost revenue through effective technology solutions. Jeff shares expert tips on optimizing patient engagement, leveraging data for growth, and the future of dental practice management. Whether you're a practice owner or manager, this episode is packed with valuable information to help you thrive in today's competitive market. Don't miss out—hit play and start learning!

    Key Topics Discussed:

    The impact of effective patient communication on practice growth

    How RevenueWell’s tools can help streamline operations

    Strategies for leveraging data to drive patient retention and revenue

    Predictions for the future of dental practice management

    For more information about Revenuewell, visit their website: https://www.revenuewell.com/

    Join the Dental Office Managers Community Facebook group:

    https://www.facebook.com/groups/dentalofficemanagers

    Whether you're looking to grow your practice, improve patient retention, or simply stay ahead in the competitive dental landscape, this interview is packed with actionable insights. Don’t forget to like, share, and subscribe for more expert content!

    🔔 Subscribe for more tips on dental practice management and technology!

    👍 Like this video if you found it helpful and share it with your colleagues.

    💬 Comment below with your thoughts and questions!

  • In this episode of the Dental Office Managers Podcast, host Kyle Summerford is joined by Jamie Marboe, CEO of Marboe Dental Consulting. Jamie brings her extensive experience in dental practice management to the table, sharing actionable insights on how to streamline office operations, improve team dynamics, and elevate patient satisfaction. Whether you're a seasoned office manager or new to the role, this episode is packed with valuable advice you can apply immediately.

    Join the Dental Office Managers Community Facebook group:

    https://www.facebook.com/groups/dentalofficemanagers

    Whether you're looking to grow your practice, improve patient retention, or simply stay ahead in the competitive dental landscape, this interview is packed with actionable insights. Don’t forget to like, share, and subscribe for more expert content!

    🔔 Subscribe for more tips on dental practice management and technology!

    👍 Like this video if you found it helpful and share it with your colleagues.

    💬 Comment below with your thoughts and questions!

  • Join us as Kyle Summerford from the Dental Office Managers Community sits down with Cassidy Dustin, Partnership and Lead Generation Manager at Gargle. In this insightful conversation, Cassidy shares her journey from door-to-door sales to becoming an integral part of the dental industry.

    Discover the unique value Gargle brings to dental practices by streamlining marketing efforts, providing vetted partnerships, and offering exclusive savings.

    Join the Dental Office Managers Community Facebook group:

    https://www.facebook.com/groups/dentalofficemanagers

    Whether you're looking to grow your practice, improve patient retention, or simply stay ahead in the competitive dental landscape, this interview is packed with actionable insights. Don’t forget to like, share, and subscribe for more expert content!

    🔔 Subscribe for more tips on dental practice management and technology!

    👍 Like this video if you found it helpful and share it with your colleagues.

    💬 Comment below with your thoughts and questions!

    #DentalIT #DentalPractice #ProductivityTips #DentalEquipment #ITManagement

  • In this enlightening episode, Kyle Summerford sits down with Kayvan Mott, co-founder of DocSites. Kayvan delves into the journey of DocSites and their mission to help dental practices enhance their online visibility. With 16 years of experience and serving over 800 dental practices, DocSites is a game-changer in dental marketing. Kayvan discusses the importance of a solid online presence, Google visibility, and the common marketing pitfalls practices should avoid.

    Key Takeaways:

    DocSites Origin Story: From a startup client in 2008 to serving 800 practices today.

    Tailored Services: Personalized websites and specialized marketing strategies.

    Importance of Google: Why being found on Google is crucial for new patient acquisition.

    Common Mistakes: Avoid "set it and forget it" mentality and ensure staff are trained to convert leads.

    Transparency: How DocSites' transparent pricing model builds trust and value.

    Resources Mentioned:

    DocSites.com

    Contact Information:

    Kayvan Mott: Text 818-489-9823

    Special Offer: Mention "Dental Office Managers Community" when contacting DocSites for an exclusive offer.

    Social Media Links:

    Facebook Group: https://www.facebook.com/groups/dentalofficemanagers

    #DentalMarketing #DocSites #OnlinePresence #DentalPractice #MarketingTips #DentalOfficeManagers

  • In this video, Kyle, the founder of the Dental Office Managers Community, sits down with Chase from Archy to explore the amazing features of the Archy all-in-one dental practice management software. Chase shares how Archy can revolutionize your dental practice by consolidating multiple systems into one user-friendly platform.

    Key Topics Covered:

    Transition from legacy systems like Dentrix to Archy

    Benefits of cloud-based, all-in-one practice management software

    Key features of Archy including insurance verification, payroll integration, and communication tools

    The role of AI in dental practice management with Pearl integration

    Cost-saving advantages of using an all-in-one solution

    Feedback and support from current users of Archy

    Connect with Us:

    Visit Archy's Website: https://www.archy.com/

    Join the Dental Office Managers Community Facebook group:

    https://www.facebook.com/groups/dentalofficemanagers

    Subscribe for more webinars and updates!

    Don't forget to like, comment, and subscribe for more insights into dental practice management!

  • Episode Summary:

    In this episode, Kyle Summerford is joined by Jordyn Levitas from Torch Dental to discuss how their platform revolutionizes dental supply management. Torch Dental offers a centralized system to order, manage, and budget dental supplies and equipment, negotiating on behalf of over 3,000 dental offices to ensure the best prices from authorized dealers.

    Key Topics Covered:

    Introduction to Torch Dental and its primary servicesThe importance of centralization and savings in dental supply managementHow Torch Dental achieves price transparency and negotiationUser experience and onboarding process with Torch DentalBenefits of Torch Dental for dental practices, including time and cost savingsCustomer feedback and future enhancements for the platformSpecial offer for Dental Office Managers Community members

    Links and Resources:

    Torch Dental Website: https://www.torchdental.com/

    Join the Dental Office Managers Community: https://www.facebook.com/groups/dentalofficemanagers

    Kyle Summerford's Website: https://www.kylesummerford.com/

    Contact Jordyn Levitas: [email protected]

    Special Offer:

    Receive a $75 Amazon gift card when you sign up for Torch Dental after a 15-minute product analysis call.

  • Hey everyone! Welcome to another episode of the Dental Office Managers Community podcast! I'm Kyle Summerford, and I'm excited to bring you this insightful discussion featuring two incredible guests from NadaPayments:

    Steven Patala, Vice President of Growth at NadaPayments

    Roman Shtimerman, Sales Account Executive at NadaPayments

    In this episode, we dive deep into the world of dental payments, exploring how NadaPayments is revolutionizing the industry. From eliminating credit card fees to integrating advanced payment solutions, Steven and Roman share invaluable insights that can help your dental office save time, money, and stress.

    Key Topics Covered:

    Innovations in dental payment solutions

    Strategies for streamlining office workflows

    Enhancing patient experience with seamless transactions

    The surcharging model to eliminate credit card fees

    Future trends in dental payments

    Special Offer:

    We have a special offer for dental office managers! Click the link below to request a demo or a statement review and discover how much you could save with NadaPayments—potentially thousands of dollars a month!

    Signup here: https://www.nadapayments.com/dom

    If you found this episode helpful, don't forget to like, comment, and subscribe for more content like this. Hit the notification bell so you never miss an update!

    Join our Community of Dental Office managers:

    https://www.facebook.com/groups/dentalofficemanagers/

    Follow our Facebook Page: https://www.facebook.com/dentalofficemanagerscommunity

    #DentalPayments #NadaPayments #DentalOfficeManagers #Podcast #KyleSummerford

  • I had the honor of hosting Tija Bloyd Hunter, a dental compliance expert with 42 years of experience in the dental field. This session was specially designed for dental office managers looking to enhance their compliance knowledge and practice management skills.

    In this video, Tia covers:

    The critical importance of OSHA, HIPAA, and infection control training.

    Practical compliance tips and best practices for maintaining a safe and efficient dental office.

    How to effectively utilize the Dental Compliance Calendar for daily, weekly, and monthly tasks.

    Real-life stories and practical advice from Tia's extensive career in dentistry.

    Why You Should Watch:

    Gain insights from Tija’s vast experience as a dental assistant, office manager, and compliance coach.

    Learn actionable steps to ensure your dental practice meets all regulatory requirements.

    Listen to the live Q&A session where Tia answers questions from attendees.

    Connect with fellow dental office managers and share best practices.

    Special Feature:

    Discover the benefits of Tia's "Karma Compliance Calendar" and learn how it can help your office stay organized and compliant throughout the year. Plus, find out how you can obtain one for your practice!

    #DentalCompliance #OSHA #HIPAA #DentalOfficeManagement #Tia

  • Welcome to another episode of the Dental Office Managers Community podcast! Today, I sit down with Richard from Mango Voice to discuss how their innovative phone systems are revolutionizing dental practices. We dive into how Mango integrates with various patient engagement software, improving workflow and patient experience, and how their exceptional customer service stands out in the industry.

    In this episode, we cover:

    The unique features of Mango Voice and how they benefit dental offices

    The importance of integration with patient management systems

    Mango Voice’s commitment to customer service with an average wait time of less than 45 seconds

    Solutions for after-hours communication and call forwarding

    Special offers for our community members

    Special Offer for Our Community:

    Get free physical phones, a discounted rate of $24.95 per phone, and 2 months of free service when you sign up with Mango Voice through the Dental Office Managers Community.

    🔗 Join the Dental Office Managers Community

    https://www.facebook.com/dentalofficemanagerscommunity

    🔗 Visit Kyle Summerford’s website

    https://www.kylesummerford.com/

    🔗 Visit Mango Voice Website:

    https://mangovoice.com/

  • Join me, Kyle, from the Dental Office Manager Community as I sit down with the incredible Deborah Englehart Nash. In this episode, we dive deep into the strategies that can boost your dental practice's productivity and treatment acceptance rates. Deborah shares her expert insights on the transformative impact of AI, effective case presentation methods, and the significance of patient relationships starting from the very first call. We also tackle the challenging conversations around dental insurance and how to navigate them skillfully. This session is packed with valuable tips for dental office managers who want to elevate their practice to new heights. Don't miss out on this enriching conversation!

    Key Topics:

    Benefits of AI in dental practice

    Effective communication with patients

    Building personal relationships in dentistry

    Changing the narrative around dental insurance

    Personalized consulting for dental practices

    Feel free to reach out to Debra via email or phone, or visit their website at https://www.thenashinstitute.com/

    Don't forget to Like, Share, and Subscribe for More Dental Insights!

    #Dentalofficemanager #dentalpractice #practicemanagement #dentalmanager #dentalpracticesolutions

    Join the #1 Community for Dental Office Managers - https://www.facebook.com/groups/dentalofficemanagers

    To get FREE Dental management resources and special community member-only offers, click here:

    https://www.dentalofficemanagers.com

    #Dentistry #ArtificialIntelligence #DentalPracticeManagement #PatientCommunication #DentalInsurance #DentalConsulting

  • Join me, Kyle Summerford with Tanner Applegate of Unify as we discuss the challenges in dental practice management, especially focusing on password management.

    The video provides an in-depth look at Unify, a tech solution designed to simplify access to various dental practice management tools and resources. Highlights include Tanner's dental and tech background, a demonstration of

    Unify's features, and the importance of streamlining communication and access to reduce inefficiencies.

    The episode wraps up with Unify offering a special 30-day free trial and an optional white glove onboarding for members of the dental office managers community.

    Feel free to reach out to Unify, visit their company's website at https://www.unify.dental/

    Join the #1 Community for Dental Office Managers -

    https://www.facebook.com/groups/dentalofficemanagers/

    To get FREE Dental management resources and special community member-only offers, click here:

    https://www.dentalofficemanagers.com

  • Get ready for an electrifying session with Kara Kelley, the visionary CEO of Clinical HR! Discover the unexpected twists and turns that led her to the dynamic world of dentistry. Kara will unveil innovative strategies for implementing new office policies and optimizing existing ones, ensuring your practice runs like a well-oiled machine.

    Delve into her forward-thinking views on staff training, including the benefits of paid training programs, and how they can revolutionize your team's performance. And for a touch of fun, Kara will candidly answer the surprise question: "Have you ever faked being sick to get out of something?"

    Join us for an unforgettable conversation with Kara Kelley, packed with insights, humor, and practical wisdom that will elevate your dental practice to new heights!

    What are your thoughts? Drop your exciting comments below!

    #kylesummerford #ClinicalHR #dental #clinical #hr #wisdom #insights #experiences #solutions #platform #dentalcommunity #dentalofficemanager #dentistry #dentalofficemanager #dentalserviceorganizations #inspiration #officemanagement #motivation #dentalofficemanagerscommunity #dentalpracticemanagement #dentalpractice #dentalofficemanager #dentalteam

  • Join us for an inspiring and enlightening session with Tonya, the Chief Development Officer of Elite Dental Coaches. Tonya will dive deep into the intricacies of dental practice management and use her wealth of experience and expertise to provide actionable examples and tips for continuous improvement in your dental practice.

    In this exciting segment, Tonya will cover Seamlessly Integrating a New Associate, Merging Practices with Ease, Pediatric Dentist Insurance Preferences, and Innovative Self-Improvement Strategies.

    This is a must-watch session for anyone looking to enhance their dental management skills and drive their practice to new heights. Don't miss out on the chance to learn from one of the industry's top experts and transform your practice with cutting-edge insights and practical advice!

    Get ready to be inspired and equipped with the knowledge to make meaningful improvements in your dental practice. Join us and take the first step towards a brighter, more successful future!

    Join the #1 Community for Dental Office Managers -

    https://www.facebook.com/groups/dentalofficemanagers/

    To get FREE Dental management resources and special community member-only offers, click here:

    https://www.dentalofficemanagers.com

    #kylesummerford #EliteDentalCoach #integration #mergingpractices #dentalcommunity #dentalofficemanager #dentistry #dental #dentalserviceorganizations #inspiration #officemanagement #motivation #dentalofficemanagerscommunity #dentalpracticemanagement

    #short #dentalpractice #dentalofficemanager #dentalteam #dentalwebsites #dentalmarketing

  • Join me, Kyle Summerford & Chelsea, the Director of Client Experience at Gargle, for an electrifying discussion about their groundbreaking all-in-one platform that's set to revolutionize the productivity and efficiency of dental office managers.

    In this thrilling segment, Chelsea unveils how Gargle’s cutting-edge services—ranging from stunning dental websites and powerful SEO to dynamic PPC campaigns and vibrant social media strategies—not only turbocharge patient growth and practice productivity but also elevate community recognition. With Gargle’s exceptional patient care solutions and operational efficiency tools, dental practices can ensure their patients leave with beaming smiles and rave reviews, solidifying their reputation for excellence and becoming the go-to choice in their community. Don’t miss out on discovering how Gargle is transforming the dental industry!

    What are your thoughts? Drop your exciting comments below!

    Join the #1 Community for Dental Office Managers -

    https://www.facebook.com/groups/dentalofficemanagers/

    To get FREE Dental management resources and special community member-only offers, click here:

    https://www.dentalofficemanagers.com

    #kylesummerford #gargle #patientgrowth #patientrecognition #dentalcommunity #dentalofficemanager #dentistry #dental #dentalserviceorganizations #inspiration #officemanagement #motivation #dentalofficemanagerscommunity #dentalpracticemanagement

    #short #dentalpractice #dentalofficemanager #dentalteam #dentalwebsites #dentalmarketing

  • I was thrilled to have Christi, the brilliant Founder of LEAP 2 Solutions, join us for an electrifying conversation! Dive into this dynamic discussion where we tackle hot topics like the labor shortage, strategies for cultivating a thriving culture in the dental office, and so much more.

    In this segment, we uncover groundbreaking solutions and gain invaluable insights from a true industry leader. This is a must-listen session that you won't want to miss!

    Ready to share your thoughts? Drop your exciting comments below!

    Join the #1 Community for Dental Office Managers -

    https://www.facebook.com/groups/dentalofficemanagers/

    To get FREE Dental management resources and special community member-only offers, click here:

    https://www.dentalofficemanagers.com

    #kylesummerford #LEAP2Solutions #laborshortage #thrivingculture #dentalcommunity #dentalofficemanager #dentistry #dental #dentalserviceorganizations #inspiration #officemanagement #motivation #dentalofficemanagerscommunity #dentalpracticemanagement

    #shorts #dentalpractice #dentalofficemanager #dentalteam

  • Join me, Kyle Summerford, with Adam Smith, VP of marketing at Dental Intelligence to learn more about how DentalIntel helps Dental Office Managers with automating important tasks needed to run a successful dental practice. Dental Intelligence is the only end-to-end practice performance solution in the dental market. They help practices increase production, number of visits, and collections while decreasing overhead using actionable insights and automation.

    Don't miss out—watch now.

    Feel free to reach out to Dental Intelligence and schedule a demo by visiting their company's website at https://www.dentalintel.com/

    Don't forget to Like, Share, and Subscribe for More Dental Insights!

    #Dentalofficemanager #dentalpractice #practicemanagement #dentalmanager #dentalpracticesolutions #dentalpracticemanagement #dentalsoftware

    Join the #1 Community for Dental Office Managers -

    https://www.facebook.com/groups/dentalofficemanagers/

    To get FREE Dental management resources and special community member-only offers, click here:

    https://www.dentalofficemanagers.com

  • Join me, Kyle Summerford, with Debi Carr, of DKCARR & Associates to learn more about HIPAA Compliance & Cybersecurity as she brings us up to date on the key issues we face in our dental practice as Dental Office Managers.

    For almost a decade Debi Carr has led the way in helping dentists obtain and maintain HIPAA HITECH compliance through third-party risk analysis and team security training.

    Don't miss out—watch now.

    Feel free to reach out to Debi Carr and visit her company's website at https://dkcarr.com/services.html

    With over 20 years of leadership experience in the dental industry, Debi Carr has built a strong foundation in the areas of consulting and training — and now you and your team can benefit from her expertise with continuing education! Her areas of expertise include twenty-eight years of executing safety and security measures in the healthcare field's information systems and technology realms. Debi Carr is certified as a Healthcare Information Security and Privacy Practitioner, Certified Associate Health Information & Management Systems, and a HIPAA Certified Professional

    Don't forget to Like, Share, and Subscribe for More Dental Insights!

    #Dentalofficemanager #dentalpractice #practicemanagement #dentalmanager #dentalpracticesolutions #dentalpracticemanagement #changehealthcarehack

    Join the #1 Community for Dental Office Managers -

    https://www.facebook.com/groups/dentalofficemanagers/

    To get FREE Dental management resources and special community member-only offers, click here:

    https://www.dentalofficemanagers.com