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  • In this episode of Lowdown on Low-Code, Rob Koplowitz and Ryan Duguid engage with Laura Rodriguez, an IBM Master Inventor, to explore the intersection of artificial intelligence and design in application development. They discuss the evolving role of AI in user experience, the importance of collaboration between product, design, and engineering, and the future implications of AI in low-code development. The conversation also touches on the challenges and opportunities presented by AI, as well as its potential impact on board games and user interaction.

    Takeaways

    AI fluency is essential for modern design practices.Collaboration between product, design, and engineering is crucial.Healthy working relationships foster innovation.AI can democratize app creation for non-professionals.User experience design is evolving with AI capabilities.Expectations around AI need to be managed carefully.The future of user experience will be more fluid and intuitive.AI can enhance traditional board games with immersive experiences.Understanding AI's limitations is key to effective use.The role of a master inventor involves mentoring and innovation.

    Timestamps

    00:00 - Introduction to Low-Code and AI in Design05:00 - Laura Rodriguez: Journey to Master Inventor06:23 - The Role of a Master Inventor at IBM08:17 - Collaboration Between Product, Design, and Engineering13:19 - AI's Impact on Design and User Experience20:23 - Future of User Experience with AI26:59 - Navigating Risks in AI Development31:00 - AI as a Co-Pilot in Low-Code Development36:12 - The Intersection of Board Games and Technology
  • In this episode of Lowdown on Lowcode, hosts Francis Carden and Rob Koplowitz engage with Alan Trefler, Founder & CEO of Pegasystems, discussing the evolution and significance of low code and no code development. They explore Alan's journey into technology, the importance of modeling in software development, and the challenges posed by legacy systems. The conversation highlights the role of AI in modernizing applications and introduces Pega's innovative Launchpad, which aims to simplify application development for a broader range of users.

    Takeaways
    • Low code is gaining traction due to frustrations with legacy systems.
    • Model-driven development is key to effective software solutions.
    • AI is transforming how applications are built and managed.
    • Pega's approach focuses on creating models rather than writing code.
    • The transition to low code requires cultural change within organizations.
    • Blueprint allows users to visualize and create applications easily.
    • Legacy systems create significant technical debt that needs addressing.
    • Pega Cloud simplifies operational complexity for businesses.
    • The Launchpad offers a new way for ISVs to build applications.
    • Generative AI enhances the development process by providing best practices.

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  • In this episode of Lowdown on Low-code, John Rymer and Rob Koplowitz discuss the evolution and impact of low code in the DACH region with Markus Bernhardt. They explore the formation of the Low-Code Association, the role of SAP in promoting low code, cultural factors influencing its adoption, and the significance of citizen development. The conversation also touches on the challenges faced by smaller firms and the public sector in implementing low code solutions, as well as the emerging trends in AI and its integration with low code technologies.

    Takeaways

    Low code is a journey that requires organizational change.SAP's influence is significant in promoting low code adoption.Cultural factors in Germany emphasize structured processes.The Low-Code Association aims to advance low code in enterprises.Citizen development is gaining traction but is still behind the US.Smaller firms face challenges in adopting low code due to budget constraints.AI is seen as a key enabler for low code and process automation.Education and governance are crucial for successful low code implementation.Public sector projects are increasingly utilizing low code solutions.The DACH region has a vibrant low code community with diverse platforms.
  • In this episode of the Lowdown on Low-Code, Rob Koplowitz, Ryan Duguid, and John Rymer sit down with Rick Greenwald to discuss the concept of evaluative research in technology purchasing. They explore how evaluative research helps buyers navigate complex decisions, the role of analysts in shaping vendor perceptions, and the implications of crowdsourced feedback. The conversation emphasizes the importance of understanding individual needs when making purchasing decisions and introduces a new approach to evaluative research being developed at Analysis.Tech, aimed at providing tailored insights and up-to-date information for buyers.

    Takeaways

    Evaluative research is designed to help buyers make complex decisions.Analysts provide insights but buyers often simplify their findings.Crowdsourced feedback can be valuable but lacks nuance.Understanding your needs is crucial for effective decision-making.There is no universal leader in the market, only leaders for specific needs.The evaluative research process must adapt to rapid market changes.Feedback from users is essential for refining evaluative research.A tailored approach to evaluative research can enhance buyer experience.The importance of collaboration between vendors and analysts is emphasized.Future evaluative research will focus on real-time updates and broader vendor inclusion.
  • This week's Low Down on Low Code features Simon Owen, formerly leader of the Power Ranger citizen developer program at GSK, and now a governance guru and change enabler at Avanade. Simon joins hosts Dave Marcus and John Rymer to demystify governance of citizen development and highlight its surprising benefits.

  • Low-code has become an indispensable part of developing new software faster and cheaper while unleashing innovation from within the business. But, what about the majority of your processes that remain locked in legacy applications? Himanshu Arora, COO of Rhino.AI joins us to discuss how Rhino has tackled that issue head on. In this week's Low Down on Low-Code, Himanshu, Rob Koplowitz and John Rymer discuss Rhino.AI's approach to migrating legacy applications to any low-code platform and moving your transformation efforts from the long-tail of your processes right into the core of your business.

  • In this episode of Lowdown on Low Code, John Rymer and Ryan Duguid engage with Suresh, the founder and CEO of Kissflow, to explore the evolution of citizen development and the low-code movement. Suresh shares his journey from developing rule engines to creating Kissflow, a platform designed to empower business users to develop applications without extensive coding knowledge. The conversation delves into the role of Chief Digital Officers in driving digital transformation, the characteristics of successful citizen developers, and the impact of generative AI on the future of low-code development. Suresh emphasizes the importance of understanding the semantic gap between human thought processes and programming, and how Kissflow aims to bridge that gap, making it easier for users to create applications. The episode concludes with insights on the potential of low-code platforms in transforming business processes and enhancing productivity.


    Takeaways

    Citizen development is a significant and evolving topic.Kissflow was born from the need to democratize application development.Excel remains one of the most successful low-code tools.The Chief Digital Officer plays a crucial role in digital transformation.Identifying the right individuals for citizen development is key.Generative AI can help bridge the semantic gap in application development.The 3% figure represents the potential citizen developers in an organization.Kissflow aims to empower business users to create applications easily.Disposable applications can be created using generative AI.The future of low-code development is promising with advancements in technology.

    Timestamps

    02:27 - The Origins of Citizen Development and Low-Code Platforms10:47 - Target Customers for Low-Code Platforms14:05 - Selling Platforms vs Solutions17:00 - The Role of CDOs in Driving Transformation19:08 - Different Use Cases for Low-Code Platforms23:39 - Unlocking the Potential of Citizen Development29:14 - Characteristics of Successful Citizen Developers33:44 - Addressing the Semantic Gap in Citizen Development36:14 - The 3% Rule: Process Knowledge and Organizational Authority37:51 - Disposable Applications: A Future Possibility of Low Code
  • Want to get the low down on AWS App Studio? Listen to this week's Low Down on Low-Code podcast! GM Sriram Devanathan joins Ryan Duguid and Rob Koplowitz to dive into the details. AWS, a massive player in cloud computing, jumps into the crowded low-code market with a brand new entry built from the ground up to take advantage of AWS services including a massive investment in AI.

  • Summary

    In this episode of Lowdown on Low-code, hosts Rob Koplowitz and John Rymer engage with Raveesh Dewan, CEO of Joget, to discuss the critical role of a Center of Excellence (COE) in the adoption of low-code platforms. Raveesh shares his journey into the low-code space, the evolution of Joget, and the importance of establishing a COE to facilitate technology adoption within organizations. The conversation covers the challenges of setting up a COE, the necessary investment and commitment, the roles within a COE, and the relationship between COE and IT. Raveesh emphasizes that a COE should serve as a coach rather than a gatekeeper, fostering collaboration and ensuring that technology is used effectively across the organization. The episode concludes with insights on the longevity and evolution of COEs as organizations adapt to changing needs.


    Takeaways

    Establishing a COE is a complex task that requires careful planning.A COE should focus on facilitating and supporting delivery teams, not controlling them.Senior management commitment is crucial for the success of a COE.The right mix of technology knowledge and organizational understanding is essential for COE members.Building relationships with delivery teams is key to a COE's effectiveness.COEs should be seen as coaches, not gatekeepers.Investment in a COE should be long-term, not short-term.COEs must adapt to changes in personnel and organizational goals.The COE's role is to ensure technology is used appropriately and effectively.A COE should evolve over time, but never fully disappear as long as technology is in use.

    Timestamps

    09:18 - Introduction to Joget and the COE10:58 - Senior Management Commitment and Resource Investment22:55 - Roles and Reporting Structure in the COE24:53 - Mapping Technology Capabilities to Organizational Needs26:45 - COE as a Path to Accelerate Delivery30:37 - Evolution and Longevity of the COE
  • In this conversation, Dave Marcus and Francis Carden interview Prince Kohli, the CTO of Automation Anywhere. They discuss the evolution of RPA and AI in the automation industry, the differentiation of Automation Anywhere in a crowded market, and the value proposition of their platform. They also touch on the competition and partnership with Microsoft and the importance of delivering measurable business outcomes to customers. The conversation highlights the focus on AI agents, process orchestration, and solution accelerators as key areas of investment for Automation Anywhere.

    Takeaways

    Automation Anywhere has evolved from traditional RPA to Gen 3 automation, which combines RPA with machine learning and AI.Their platform focuses on AI agents, process orchestration, and solution accelerators to deliver measurable business outcomes.Automation Anywhere competes with Microsoft in the automation space but differentiates itself by providing enterprise-level automation solutions.The convergence of marketing terms and the complexity of the automation market can confuse customers, but the focus should be on solving specific business problems.Customers value the ability to quickly deploy automation solutions and see tangible results, which Automation Anywhere enables through their platform.
  • Shell's Paul Kobylanski is back for a second episode of Low Down on Low-Code with John Rymer and Rob Koplowitz. Shell has unleashed 4000 business people to drive business optimization in an extremely complex, sophisticated and risk averse environment. Paul takes us through Shell's strategy to engage and energize the business to drive better business outcomes. Paul then takes us through Shell's governance program that allows Shell to unleash innovation while maintaining Shell's "resolute focus on safety".

  • This week's guest and topic are so big we have to do it over the course of two episodes. As organizations struggle with building broad citizen developer programs on top of low-code investments, a few shining examples of success stand out, none better than what Paul Kobylnaski and team have built at Shell. Paul joins John Rymer and Rob Koplowitz to discuss a broad range of topics including building the business case with Finance engaging the business with sophisticated change management and the nuts and bolts of running a program that provides transformative business value while managing risk in an environment with no room for error.

  • In this episode of Low Down on Low-Code, hosts Dave Marcus and Francis Carden interview Graham Sheldon, the Chief Product Officer for UiPath. They discuss the evolution of UiPath's product strategy and offerings over the past 20 months, as well as its differentiated value proposition in the crowded market of low code and RPA. They also explore the concept of agentic AI and its role in UiPath's platform. Additionally, they touch on the relationship between UI automation and broader business transformation, as well as the competitive landscape, including Microsoft's role in the low code world. The conversation explores the role of AI in automation and the importance of combining AI with deterministic rules-based frameworks. It highlights the need for policies, governance, and business logic in automation, while also acknowledging the potential of AI to enable proactive and adaptive work. The discussion emphasizes that AI is not yet at a point where it can replace the capabilities of RPA and automation, but rather complements them by expanding the set of use cases.

    Takeaways

    UiPath has evolved its product strategy and offerings over the past 20 months to create a more unified developer and administrative experience for end-to-end automation.Agentic AI is a concept that involves AI making more complex decisions and recommendations, while still involving humans in the loop for validation and critical decision-making.UI automation still plays a crucial role in business transformation, especially for legacy systems and processes that are not yet ready for complete reimagining.UiPath collaborates with other companies, such as SAP and Microsoft, to provide seamless end-to-end automation solutions and leverage their respective strengths.The role of UI automation in the broader low code world is still relevant, as there are specific use cases where deterministic decisions and reliability are essential. Policies, rules, and governance are crucial in automation, while AI complements them by enabling proactive and adaptive work.AI is not yet advanced enough to replace the capabilities of RPA and automation.AI expands the set of use cases for automation, allowing for more front-end, flexible, and adaptive work.UiPath's partnership with Microsoft integrates Copilot and Autopilot to enable action and complete work across different systems.

    👉 For more interactive sessions with our hosts and industry experts, visit analysis.tech.

    Timestamps

    00:10 - Introduction and Background

    03:20 - Evolution of UiPath's Product Strategy and Offerings

    12:18 - Understanding Agentic AI and its Role in UiPath

    16:02 - The Role of UI Automation in Business Transformation

    20:16 - Collaboration with Other Companies in the Automation Space

    27:25 - UI Automation in the Low Code Landscape

    29:26 - The Role of AI in Automation and the Importance of Policies and Governance

    31:49 - Expanding the Set of Use Cases for Automation with AI

    32:49 - The Limitations of the Chat Metaphor and the Integration of Copilot and Autopilot

    36:17 - Process Orchestration and Modeling Processes


    Tune in now and get the Low Down on Low-Code! 🎧

  • This week's Low Down on Low Code features an old friend, Ashish Mohindroo, GM & VP of Oracle's APEX low-code business. Ashish joins hosts Ryan Duguid and Rob Koplowitz and covers a number of topics critical to the low-code market. He explodes the myth that low-code is not scalable and mission-critical, taking us through case studies ranging from Covid response systems to APEX's use in developing the next generation of Oracle's Cerner healthcare offering.

  • In this episode of "Lowdown on Lowcode," hosts Rob Koplowitz and John Rymer delve into the evolving world of low-code platforms with special guest Jithin Bhasker, VP and General Manager of the low-code platform business at ServiceNow. Jithin shares insights into ServiceNow’s approach to low-code, their unique platform strategy, and how AI is integrated into its services to drive business transformation. The discussion covers ServiceNow's history, AI's role in low-code, and the future of IT and business collaboration.


    Takeaways:

    ServiceNow’s Low-Code Platform: Understand the core features and historical evolution of ServiceNow’s low-code platform, App Engine.AI Integration: Learn how ServiceNow integrates AI into its platform for enhanced productivity and process automation.Customer-Centric Innovation: Discover how ServiceNow’s platform is designed to meet the diverse needs of various business personas, from seasoned developers to non-technical users.Future of IT and Business Collaboration: Gain insights into the evolving dynamics between IT departments and business users in the context of low-code and AI.

    👉 For more interactive sessions with our hosts and industry experts, visit analysis.tech.


    Timestamps:

    Rob Koplowitz Introduction - 00:09John Rymer’s Background - 01:02Introducing Jithin Bhasker - 01:46ServiceNow's History and Low-Code Vision - 02:35Jithin's Career Journey - 06:41ServiceNow's Platform Strategy - 07:51Role of AI in ServiceNow's Low-Code Platform - 16:53Consolidation and Governance in Low-Code - 22:56Continuous Improvement with Process Intelligence - 22:56Future of IT and Business Collaboration - 27:20Closing Remarks - 28:15

    Tune in now and get the Lowdown on Low-Code! 🎧

  • Welcome to this week's episode of Low Down on Low-Code! 🚀 Join hosts Rob Koplowitz and John Rymer as they dive into an enlightening discussion with Paulo Rosado, CEO of OutSystems. This episode covers Paulo's early struggles in the tech industry, the birth of OutSystems, and the transformative power of low-code development. Listen in as Paulo shares his insights on reducing the cost of change, the build vs. buy debate, and the evolving role of AI in application development. Don't miss this engaging conversation that explores the past, present, and future of low-code technology!

    Don't miss this insightful conversation that explores the past, present, and exciting future of low code technology! If you've been enjoying the podcast, please like, share, and subscribe to help us spread the word.

    👉 For more interactive sessions with Rob, John, and other industry experts, visit analysis.tech.


    Timestamps:

    01:06 - John Rymer introduces himself and shares an anecdote about his first encounter with Paulo Rosado.03:06 - Paulo Rosado talks about his early career and the inception of OutSystems.05:34 - The discussion shifts to the importance of reducing the cost of change in software development.08:22 - Paulo describes the types of projects OutSystems excels at and the criteria for choosing build vs. buy.10:22 - Insights on the changing landscape of business processes and their impact on software solutions.17:11 - Rob and Paulo discuss the evolving relationship between business and IT in the context of low-code.21:23 - Quick commercial break for analysis.tech, the company behind the show.22:59 - The conversation turns to the integration of process and orchestration in low-code platforms.25:46 - John Rymer dives into the role of AI in low-code development and its future potential.

    Tune in now and get the Lowdown on Lowcode! 🎧

  • Welcome to this week's episode of Lowdown on Lowcode! 🚀 Join your host, Rob Koplowitz, as he dives into the fascinating world of low code and digital process automation. In this episode, Rob is joined by industry veteran John Rymer and special guest Ed Jennings, CEO of QuickBase.

    Ed shares his journey in the tech industry, from his early days at Fujitsu to leading QuickBase through its impressive 25-year milestone. Discover how QuickBase has evolved to become a pivotal player in empowering businesses with low code solutions, especially in complex industries like construction, manufacturing, and state and local governments.

    The discussion also covers:

    The origins and evolution of low code.The unique challenges and opportunities in big physical industries.How QuickBase is democratizing software with AI-driven tools like Smart Builder and Data Analyzer.The future of low code and the role of AI in transforming digital process automation.

    Don't miss this insightful conversation that explores the past, present, and exciting future of low code technology! If you've been enjoying the podcast, please like, share, and subscribe to help us spread the word.

    👉 For more interactive sessions with Rob, John, and other industry experts, visit analysis.tech.


    Timestamps:
    00:08 - Introduction and Call to Action
    00:30 - Rob's Journey in Low Code
    01:03 - John's Contribution to the Low Code Movement
    02:27 - Ed Jennings on QuickBase's History and Mission
    04:00 - Ed's Background and Introduction to Tech
    06:38 - QuickBase's Market Strategy and Industry Focus
    14:35 - Challenges and Red Flags in Low Code Adoption
    18:30 - The Role of IT in Low Code Implementation
    19:11 - User Evolution and Success Stories
    21:25 - AI and QuickBase's Product Roadmap
    22:11 - Future Vision for AI in Low Code


    Tune in now and get the Lowdown on Lowcode! 🎧

  • Welcome to this week's episode of Lowdown on Low-Code! 🚀 Join your host, John Rymer, as he dives into the fascinating world of low code and digital process automation. In this episode, John is joined Andy Bartels and Dave Marcus, from Analysis.tech, to discuss the latest trends and insights in low code technology.

    Andy and Dave share their journeys in the tech industry, discussing their experiences and insights into the evolution of low code technology. Discover how low code solutions are transforming various industries and empowering businesses to achieve greater efficiency and innovation. This conversation serves as a kick-off point for future Analysis.tech research, delving deeper into the impact and potential of low-code solutions.


    The discussion also covers:

    The origins and evolution of low code.Unique challenges and opportunities in adopting low code solutions.How low code is democratizing software development.The role of AI in enhancing low code platforms.Future trends and predictions for low code technology.

    Don't miss this insightful conversation that explores the past, present, and exciting future of low code technology! If you've been enjoying the podcast, please like, share, and subscribe to help us spread the word.

    👉 For more interactive sessions with John, Andy, Dave, and other industry experts, visit analysis.tech.

    Timestamps:
    00:08 - Introduction and Call to Action
    00:30 - John's Journey in Low Code
    01:03 - Andy's Contributions to the Low Code Movement
    02:27 - Dave's Background and Introduction to Tech
    04:00 - The Evolution of Low Code Technology
    06:38 - Market Strategies and Industry Focus
    14:35 - Challenges and Opportunities in Low Code Adoption
    18:30 - The Role of AI in Low Code Platforms
    19:11 - User Evolution and Success Stories
    21:25 - Future Predictions for Low Code Technology

    Tune in now and get the Lowdown on Low-Code! 🎧

  • Business agility is a journey. In this episode of Low Down on Low-Code, Gustavo Gomez CEO and Founder of Bizagi joins Rob and John to discuss building a platform to enable continuous business improvement. Gustavo takes us through a fascinating history that started with building custom ERP systems for Apple in Colombia through Bizagi's current work on harnessing AI in low-code and DPA.

    Takeaways:
    • Bizagi started as an ERP development company and later transitioned to developing workflow solutions based on Lotus Notes and Microsoft Exchange.
    • The company realized the need for adaptability in software and embraced model-driven technologies, leading to the creation of Bizagi.
    • Bizagi leverages AI capabilities to empower business users and improve decision-making through conversational analytics and actionable insights.
    • Successful low code deployments involve creating fusion teams that include both business and IT professionals, with clearly defined roles and collaboration.
    • The future of low code development includes the ability to create applications through natural language interactions and the symbiotic collaboration between AI and humans.

    👉 For more interactive sessions with our hosts and industry experts, visit analysis.tech.

    Timestamps:
    00:00 Introduction and Background
    03:13 The Journey of Bizagi in Low-Code Development
    08:09 The Importance of Business Involvement in Low Code Development
    26:11 The Future of Low-Code: Natural Language Application Creation
    32:11 Creating Successful Enterprise-wide Deployments of Low-Code
    41:18 Catering to the Information Requirements of Process Participants and Business Managers in Low-Code

    Tune in now and get the Lowdown on Low-Code! 🎧

  • In this week's Low Down on Low-Code, Dave Marcus and Rob Koplowitz are joined by Don Schuerman of Pegasystems. Don joins right on the heels of PegaWorld Inspire '24 and covers a wide range of topics from the 2024 World Champion Boston Celtics, to how his early days in stand-up comedy helped his career and then deep dives into Pega's AI strategy with particular emphasis on Pega Blueprint. At Analysis.tech, we're excited by the potential of Pega Blueprint and will be diving in deeper as we build out out AI in low-code and DPA research in the near future.