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“Generosity is giving freely without expectations.”
“People want to see a human leader.”
“Communication is the number one challenge.”
Chapters:
00:00 Introduction to Generous Leadership02:49 The Journey to Generosity05:51 The Importance of Communication08:55 Understanding Generosity in Leadership11:54 Diversity, Equity, and Inclusion14:46 Generous Inclusion and CollaborationEpisode Summary:
In this conversation, Joe Davis discusses the concept of generous leadership, emphasizing the importance of connecting with others, effective communication, and the role of diversity and inclusion in fostering a positive work environment. He shares personal anecdotes and practical advice on how to be a generous leader, including the significance of feedback, vulnerability, and authenticity. The discussion highlights the impact of generosity on both individual and organizational success, ultimately leading to a more engaged and productive workforce.
R.O.G. Takeaway Tips:
Generous leadership is about giving freely without expectations.Effective communication involves listening and connecting personally.Diversity and inclusion are essential for business success.Being a generous ally means opening doors for others.Feedback should be constructive and aimed at development.Authenticity and vulnerability foster trust and connection.People want to feel valued and recognized in their work.Generosity in leadership leads to better team performance.Leaders should check in with their teams regularly.The return on generosity includes both personal fulfillment and business success.Guest Bio:
Our special guest today is Joe Davis, a Managing Director and Senior Partner at the Boston Consulting Group. He is a former Head of BCG in North America and member of the firm’s Executive Committee. He oversaw BCG’s operations in the US, Canada and Mexico and was recognized as one of the Top 25 Consultants of the year in 2011.
In The Generous Leader Joe tells a story about a performance review from early in his career: to summarize, he was told he is not the best at problem solving in a vacuum, but in collaboration with others, can solve any challenge, make change happen. Why? Because early in Joe’s career this mentor identified his key strength—Joe was a person who could connect with anyone.
This ability to connect with people became the foundation of a successful career at Boston Consulting Group, spanning more than 35 years, across multiple offices around the world, opening and growing offices, starting businesses, and helping to grow the firm. For more than three decades, Joe’s passion for people and his desire to support their development, inspired teams to work harder and better than they thought possible, creating exceptional collaborative results for BCG and its clients.
In keeping with his constant commitment to champion people and their dreams, Joe currently serves as Chair of BCG’s Center for Inclusion and Equity. He is a co-founding Steering Committee member of CEO Action for Diversity and Inclusion and the Southern Communities Initiative.
Joe is a graduate of Whitman College and currently serves as Chair of the Board of Trustees. Joe previously served as Vice Chair of B Capital Group. He earned an MBA from Harvard Business School.
Joe has benefited from the generosity of a loving family: Sarah, his wife of more than 40 years, whom he met at Whitman College, his four children and their partners, and seven grandchildren. When he is not traveling the world for work or to be with family, you can find Joe running or gardening as his moving meditation.
Resources:
Using the Super Bowl to give backJoe’s Website – All VideosArticles written about JoeWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
Joe Davis, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 206, Host, Shannon Cassidy.
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"Generous leaders treat email as more than a task."
"Thoughtful replies over quick responses."
"Clarity and simplicity are key."
In this episode of R.O.G. Return on Generosity, Shannon Cassidy discusses the often-overlooked aspect of leadership generosity in email communication. She emphasizes that emails should not just be transactional but should foster connection, empathy, and respect. Cassidy shares three key tips for generous email practices: prioritizing thoughtful replies, ensuring clarity and simplicity, and using email as a platform for kindness. These practices not only enhance communication but also build trust and a positive workplace culture.
Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude.
Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity.
Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work.
R.O.G. Takeaway Tips:
Generous leaders prioritize thoughtful replies over quick responses.Emails should reflect the value of people's contributions.Clarity and simplicity in emails respect others' time.Formatting emails with headings and bullet points aids understanding.Use email to recognize achievements and express gratitude.Positive language fosters a supportive communication environment.Assume positive intent to avoid misinterpretation in emails.Set up calls for complex issues after three email exchanges.Generosity in communication builds trust and connection.Generosity is a mindset and a leadership strategy.Resources:
YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.comThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 205, Special Guest, Joe Davis.
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“Title IX says no person shall be discriminated against on the basis of sex…as measured three different ways, one is equal opportunities to participate, two is equal scholarship dollars between men and women, and third is, they've got to get treated the same way.”
Guest Bio:
Life-long advocate for access and equality in athletics, internationally recognized legal expert on sports issues, scholar and author Nancy Hogshead has a commitment to equality, using sport as a vehicle for social change.
As one of the foremost exponents for gender equity, she advocates for access and equality in sports participation. Legal issues include sexual harassment, sexual abuse and assault, employment, pregnancy, and legal enforcement under Title IX of the Education Amendments of 1972. Her book, co-authored with Andrew Zimbalist, Equal Play, Title IX and Social Change, has received acclaim since its release by Temple University Press. She was the lead author of Pregnant and Parenting Student-Athletes; Resources and Model Policies, published by the NCAA, and her book chapter, The Ethics of Title IX and Gender Equity for Coaches, appears in The Ethics of Coaching Sports; Moral, Social and Legal Issues, edited by Robert L. Simon.
Hogshead has testified in Congress numerous times on the topic of gender equity in athletics, written numerous scholarly and lay articles, and has been a frequent guest on national news programs on the topic, including 60 Minutes, Fox News, CNN, ESPN, NPR, MSNBC and network morning news programming. She serves as an expert witness in Title IX cases and has written amicus briefs representing athletic organizations in precedent-setting litigation. From 2003 – 2012 she was the Co-Chair of the American Bar Association Committee on the Rights of Women. She was elected to the editorial board of the Journal of Intercollegiate Sport. Sports Illustrated magazine listed her as one of the most influential people in the history of Title IX.
Hogshead practiced law at the law firm of Holland & Knight, in both their litigation and public law departments. She was a tenured Professor of Law at the Florida Coastal School of Law, where she taught Torts, Sports Law and Gender Equity in Athletics courses for twelve years. Hogshead had a 30 year history with the Women’s Sports Foundation, starting as a college intern, becoming the third President from 1992-94, it’s the legal advisor from 2003-10, and serving as a consultant as the Senior Director of Advocacy until 2014.
She earned her law degree from Georgetown University Law Center and is an honors graduate of Duke University.
Hogshead has received significant awards recognizing her commitment to athletics, including: an honorary doctorate from Springfield College, induction into the Academic All-America Hall of Fame and the International Scholar-Athlete Hall of Fame, the Hall of Fame for the National Association for Sports and Physical Education, and receipt of the National Association of Collegiate Women Athletic Administrators’ “Honor Award”. In 2011 she was presented with the National Organization for Women’s “Courage Award,” and was inducted into the National Consortium for Academics and Sports Hall of Fame. In 2012 she was awarded the “Title IX Advocate Award” from the Alliance of Women Coaches. In 2014 she was awarded the “Babe Didrikson Zaharias” Award.
Hogshead capped eight years as a world class swimmer at the 1984 Olympics, where she won three Gold medals and one Silver medal. Through high school and college dual meets she was undefeated. Other major awards include the Nathan Mallison Award, given to Florida’s outstanding athlete, and the prestigious Kiphuth Award, given to the best all-around swimmer nationally. Nancy has been inducted into eleven halls of fame, including the International Swimming Hall of Fame and the International Women’s Sports Hall of Fame.
Resources:
Nancy Hogshead Donation page Nancy Hogshead IntroductionOlympic Gold Medalist Fighting to Stop Sexual Abuse in Sport ½The Players’ TribuneNancy Hogshead ½ CEO Champion WomenWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
Nancy Hogshead, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 204, Host, Shannon Cassidy.
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"We hear the message through our own insecurity."
In this episode of the ROG podcast, Shannon Cassidy discusses the concept of defensive listening, a barrier to effective communication. She explains how defensive listening occurs when individuals filter messages through their insecurities or fears, leading to combative or withdrawn responses. Shannon provides clues to identify defensive listening in oneself and offers three strategies to overcome it: pausing before responding, seeking clarification, and embracing empathy. By practicing these strategies, individuals can foster genuine connections and enhance their relationships.
Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude.
Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity.
Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work.
Chapters:
00:00 Understanding Defensive Listening03:11 Strategies to Overcome Defensive ListeningR.O.G. Takeaway Tips:
Defensive listening occurs when we filter messages through insecurity.Recognizing defensive listening in ourselves is challenging but essential.Making assumptions can indicate defensive listening.Personalizing comments often leads to defensive reactions.Resisting the speaker shuts down opportunities for growth.Pausing before responding allows for intentional communication.Seeking clarification encourages understanding and dialogue.Empathy is crucial for effective communication and connection.Practicing these strategies fosters a culture of generosity.Avoiding defensive listening can significantly enhance relationships.Resources:
YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.comThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 203, Special Guest, Nancy Hogshead.
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“Reach isn't a measure or a strategy for how we get bigger. Reach is a measure of what we're willing to care about.”
“We have to wage war against regret.”
“We break the patterns of the past by choosing to be faithful in the moment.”
Chapters:
00:00 Introduction and Background07:27 Reaching People and Caring for Their Needs09:07 Walking with People and Being Helpful17:19 The Importance of Surrender23:17 Choosing a Word of the Year27:58 Living a Life of Beauty and Generosity30:37 The Power of a Single Word32:27 Being Intentional and Generative36:39 Disrupting Old Patterns and Finding Peace39:43 The Process of Encounter, Formation, and Expression50:02 Being Cool and Embracing AuthenticityEpisode Summary:
Mike Ashcraft, senior pastor at Port City Community Church, shares his journey and insights on generous leadership. He emphasizes the importance of reaching people and caring about their needs, rather than focusing on building something big. Mike also discusses the value of walking with people and not standing on issues, as well as the significance of surrender and choosing a word of the year. He encourages individuals to focus on who they want to be and to live a life of beauty and generosity. In this conversation, Mike Ashcraft discusses the power of choosing a single word to guide and shape our lives. He emphasizes the importance of being intentional and generative in our actions and thoughts. Mike also shares insights on disrupting old patterns, finding peace in the present moment, and the process of encounter, formation, and expression. He encourages us to be cool and not let our emotions dictate our responses. Ultimately, Mike wants to be remembered as someone who was authentic and actively worked towards becoming the person he aspired to be.
R.O.G. Takeaway Tips:
Reaching people is about caring for their needs and extending ourselves towards them.Walking with people involves being helpful and asking how we can support them.Surrendering involves trusting God with different aspects of our lives and offering ourselves as a living sacrifice.Choosing a word of the year helps deepen our awareness and focus on who we want to be.Living a life of beauty and generosity involves offering something that isn't necessarily productive or efficient. Choose a single word to guide and shape your life.Be intentional and generative in your actions and thoughts.Disrupt old patterns and find peace in the present moment.Embrace the process of encounter, formation, and expression.Be cool and don't let emotions dictate your responses.Strive to be authentic and actively work towards becoming the person you aspire to be.Guest Bio:
Mike Ashcraft serves as the senior pastor at Port City Community Church which he helped start in 1999. He is the author of To Be Concluded and My One Word, as well as a children’s picture book, The Bright Idea. He married Julie, his high school sweetheart, in 1992. They grew up in Atlanta and relocated near the beach in southeastern North Carolina. They enjoy family time with their two daughters, sons-in-law, and grandchildren. The beach is Mike’s happy place and surfing is the only hobby he needs.
Resources:
Mike Ashcraft on Instagram (@mikeashcraft)Port City Community ChurchMy One WordMy One Word WebsiteMike's books:To Be ConcludedMy One WordSermon with Encounter, Formation, ExpressionBuzz LightYear Spanish mode clipWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
Mike Ashcraft, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 202, Host, Shannon Cassidy.
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"Generosity is the most essential capability of leadership."
In this milestone 200th episode of R.O.G. Return on Generosity , host Shannon Cassidy reflects on the journey of the podcast over the past four years, emphasizing the critical role of generosity in effective leadership. She discusses the importance of oxytocin and serotonin in fostering positive relationships and leadership qualities, and shares insights from various guests who have contributed to the podcast's success. Cassidy expresses gratitude for the support received and outlines future goals for the podcast, including guest hosts and increased presence on YouTube.
Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude.
Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity.
Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work.
Chapters:
00:00 Celebrating 200 Episodes of Generosity02:04 The Importance of Generosity in Leadership07:07 The Role of Hormones in Leadership10:13 Reflections on Four Years of R.O.G.11:11 Future Goals and Innovations for R.O.G.R.O.G. Takeaway Tips:
Generosity is a key trait of effective leadership.Listening and communication are vital for collaborative leadership.Oxytocin and serotonin are essential for happiness and well-being.Acts of kindness boost oxytocin for both giver and receiver.Celebrating achievements fosters serotonin and confidence.Generosity can transform individuals and organizations.The podcast has featured diverse leaders and topics.Community and connection are central to the podcast's mission.Future episodes will include guest hosts and more video content.Practicing generosity is a daily opportunity for leaders.Resources:
YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.comThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/Coming Next: Please join us next week, Episode 201, special guest, Mike Ashcraft.
Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
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“Take micro steps and achieve uncommon success.”
“Build supportive communities and extend grace.”
“Define success on your own terms and embrace uniqueness.”
Chapters:
00:00 Introduction: Edwige Robinson's Journey02:45 Believe It's Possible: Conquering Mountains and Achieving Uncommon Success05:15 The Power of Micro Steps and Momentum10:03 Building Supportive Communities and Extending Grace16:04 Defining Success on Your Own Terms21:13 Assuming Positive Intent and Choosing Love in the Workplace25:05 Creating Your Own Path and Making a Positive ImpactEpisode Summary:
Edwige Robinson, author of 'Believe It's Possible,' shares her insights on achieving success and embracing your uniqueness. She emphasizes the importance of taking micro steps, building supportive communities, and defining success on your own terms. Edwige encourages listeners to extend grace, assume positive intent, and choose love in the workplace. She reminds us that we have the power to create our own path and make a positive impact on others. Her book serves as a guide to help readers conquer their mountains, blaze their trails, and achieve uncommon success.
R.O.G. Takeaway Tips:
Take micro steps and embrace the momentum of small wins to achieve success.Build supportive communities and surround yourself with a personal board of directors.Define success on your own terms and embrace what makes you different.Extend grace, assume positive intent, and choose love in the workplace.You have the power to create your own path and make a positive impact on others.Guest Bio:
Edwige A. Robinson is a transformative force in the world of technology. Recognized as a subject matter expert, speaker, and visionary, Edwige seamlessly combines her engineering proficiency, technological acumen, and business expertise to bring the future to the present for both her team and customers. One of her superpowers is her ability to take complex ideas and simplify them to enable accelerated business growth.
Her collaborative approach across Fortune 100 enterprises has proven to be a winning strategy for transformation. With over 27 years in telecommunications and technology, she specializes in leading strategic initiatives that drive transformative change within Fortune 100 companies. In her previous role, at industry leaders like T-Mobile, Edwige directed multi-billion-dollar projects in engineering, operations, and risk management, focusing on operational excellence, cost efficiency, and rapid market deployment. Moreover, in telecom giants like CommScope, Verizon Wireless, Nortel, AT&T, and Comcast NBC Universal, Edwige has honed her ability to adapt quickly to market shifts and evolve legacy systems into agile, efficient operations.
Her journey in technology began as a Field Technician, navigating the streets and scaling rooftops in Washington, D.C. It was in these humble beginnings that she realized the impact on customer experience and the power of strategic planning.
Today, acknowledged as the third-ranked leader in Telco and Innovation by Mobile Magazine and a recipient of the 30 Black Stars Pinnacle Award, Edwige’s impact extends globally. She's recognized in Crain's 2023 Chicago Business Notable Women in STEM, a member of Forbes Magazine Technology Council, and listed in Onalytica's Who’s Who in 5G, and March 8's top 100 women in Technology. Edwige is also a member of the Executive Leadership Council, which enables Black executives to positively impact business and their communities.
Beyond her professional achievements, Edwige is a beacon of hope and courage. Recognized by Aleria Tech as one of the “Awesome Black Women Everyone Should Know” and a mentor for the 1 million STEM women, she exemplifies the possibilities that arise with the right mentors, guidance, and courage. She is a sought-after speaker at global tech conferences as well as at AfroTech and Grace Hopper Conferences.
Edwige recently released her book, Believe It’s Possible. A narrative of hope, courage, leadership, and the unwavering belief in the potential within each individual.
Resources:
Be your own hero - Edwige A Robinson, Sr. Vice President at T-MobileWednesday Live! with Edwige Robinson Edwige A. Robinson, As triple minority leader in Tech - Navigating the Technology Realm Edwige Robinson - Global Motivational Speaker How to Become a Leader in Technology Edwige Robinson's Website Edwige Robinson on Twitter/X (@Edwigerobinson)Edwige Robinson on Instagram (@edwigerobinson)Edwige Robinson on TikTok (@Believeitspossible8)Edwige Robinson on Linkedin (in/edwigearobinson)Linkedin newsletter for Edwige RobinsonWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
Edwige Robinson, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 200, Host, Shannon Cassidy.
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“Ideas aren't the problem. People have lots of ideas, but they don't have time to think. Thinking has become a daring act within organizations, and in our culture, because we are part of the ‘cult of busy’.”
Chapters:
00:00 Introduction to Lisa Bodell and the Importance of Simplicity03:20 Eliminating Complexity and Drowning in Work07:17 Challenging Assumptions and Reversing Unproductive Rules13:09 Simplification as the Route to Innovation16:11 Generosity: Giving Time and Helping Others19:02 From Managing to Leading: Prioritizing Meaningful Work20:42 Cultivating a Culture of Simplicity and Meaningful Work21:08 The Importance of Vulnerability and Killing Stupid Rules22:26 Asking Quality Questions to Identify and Eliminate Unnecessary Tasks24:05 Change as a Choice: Recognizing the Power to Simplify30:37 Setting Boundaries on Time: Prioritizing Tasks for Improved ProductivityEpisode Summary:
Lisa Bodell, a global leader on simplification, collaboration, and innovation, discusses the importance of simplicity in organizations. She emphasizes the need to eliminate unnecessary complexity and create space for thinking and innovation. Lisa shares strategies for challenging assumptions, reversing unproductive rules, and managing time effectively. She also highlights the value of generosity and the difference between managing and leading. Overall, Lisa advocates for a cultural shift towards simplicity and meaningful work. In this conversation, Lisa Bodell and Shannon Cassidy discuss the importance of simplicity and how to eliminate unnecessary rules and tasks in order to create a more efficient and productive work environment. They emphasize the need for leaders to model vulnerability and be open to killing stupid rules. They also discuss the challenges of implementing simplicity when the leader is resistant to change. The conversation covers topics such as identifying and eliminating unnecessary rules, simplifying processes, setting boundaries on time, and the importance of asking quality questions. The key takeaways include the importance of simplicity as a strategy, the need for leaders to empower their teams, the value of questioning why, and the recognition that change is a choice.
R.O.G. Takeaway Tips:
Eliminating unnecessary complexity and simplifying processes is essential for innovation and creativity.Challenging assumptions and reversing unproductive rules can lead to more effective and efficient work.Managing time is not the same as leading; leaders prioritize meaningful work and create space for thinking.Generosity is not just about giving money, but also about giving time and helping others reach their potential.A cultural shift towards simplicity and meaningful work is necessary for organizations to thrive. Simplicity should be a strategy and a principle in the workplace.Leaders should model vulnerability and be open to killing unnecessary rules.Asking quality questions, such as 'why' and 'what is holding you back,' is important for identifying and eliminating unnecessary tasks.Change is a choice, and being busy is a choice that can be changed.Setting boundaries on time and prioritizing tasks is essential for simplifying and improving productivity.Guest Bio:
Lisa Bodell, a global leader on simplification, collaboration, and innovation, has a solution. Lisa shows organizations how to eliminate complexity and leverage simplicity – unleashing creativity and sparking the energy so essential to innovate and compete in a rapidly changing world. FutureThink, which she founded in 2003, works with leading brands worldwide and has become the largest source of innovation research, tools, and training in the world. Lisa is the author of two groundbreaking books, Why Simple Wins: Escape the Complexity Trap and Get to Work That Matters and Kill the Company: End the Status Quo, Start an Innovation Revolution. She ranks on the list of Top 50 Speakers Worldwide and captivates audiences with her energy and humor. Lisa’s keynotes leave audiences inspired to change and arms them with radically simple tools to get to the work that matters.
After earning her business degree from University of Michigan, Lisa launched her career at Leo Burnett in Chicago, where she discovered a gift for uniting strategically-driven ideas with forward-thinking themes. She went on to build two successful businesses before moving to New York and focusing on the simplification and innovation space with FutureThink.
Lisa brings a compelling perspective to the sought-after topics of simplification and innovation to over 100,000 people each year. A thought leader and serial entrepreneur, her transformational message has inspired executives at top-ranked organizations such as Google, SAP, Citigroup, and the Department of National Intelligence.
Lisa has contributed her expertise to a wide variety of media. She is a monthly contributor to Forbes and has frequently appeared in other media including: Fast Company, WIRED, The New York Times, Inc., Harvard Business Review, and CNN. She has also been featured in many major books such as Warren Berger’s A More Beautiful Question, Adam Grant’s Originals, and AfterShock, the 50-year celebration based on futurist Alvin Toffler’s Future Shock.
Lisa has taught innovation at both American University and Fordham University and has a TED talk on the topic. She has served on the board of advisors of several organizations, including the Global Agenda Council for the World Economic Forum, the United States National Security Agency, the Association of Professional Futurists, and the Novartis boards of Diversity & Inclusion and Culture.
Resources:
Why Simple WinsKill the Company: End the Status Quo, Start an Innovation Revolution Follow Lisa on LinkedInFollow Lisa on XView clips of Lisa’s presentationsVisit FutureThinkWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
Lisa Bodell, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 199, Special Guest, Edwige Robinson.
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“Personal mastery is all about humility and supporting other people and having purpose other than yourself.”
R.O.G. Takeaway Tips:
Sit quietly.Light up your right brain.MeditationMindfulness practices NatureWalks without headphones or phone MusicArtLaughterGratitudeGet emotionally fit.Engage in a recovery practice.Ask for help. Develop both personal and professional mastery.Guest Bio:
Susan Packard, who has helped to build powerful media brands like HBO, CNBC, and HGTV. She was the second employee at HGTV, its co-founder, and its former chief operating officer. HGTV became Scripps Networks Interactive when they created new brands and platforms. She helped build these businesses to a market value of over $15 billion.
Susan left the corporate media world to become a writer, mentor, and a leadership speaker. She has an established platform as an author today. TarcherPerigee (Penguin Random House) published her first book NEW RULES OF THE GAME: 10 Strategies for Women in the Workplace in 2015 and her second book FULLY HUMAN: Three Steps to Grow Your Emotional Fitness in Work, Leadership and Life in 2019. Both of these books explore how practices of good emotional health can help us to create better lives and careers. In NEW RULES she touched on grit, resilience and team trust. In FULLY HUMAN, she wrote about emotional fitness, a practice she teaches today to leaders, which was at the core of their success at HGTV. Susan gave a Tedx talk about emotional fitness at UCLA.
In 2020, she was named one of the top 40 women keynote speakers by RealLeaders, and continues to be an active speaker at organizations and universities like Stanford Business School, Carnegie Mellon and University of Alabama.
Susan was the first woman elected to serve on the board of directors of Churchill Downs, Inc., the owner and manager of the Kentucky Derby.
Susan has done many things in her career others might consider “brave,” but the most courageous thing she’s ever done was to ask for help for an on-going substance use disorder. In 2019, she gave a Commencement address at Michigan State University, her alma mater, and shared with the 5,000 graduates and their families some of her addiction and recovery journey. There she was awarded the Honorary Degree of Doctor in Humanities.
Resources:
Susan PackardSusan Packard’s Books Test Your Emotional Fitness Whose am I? | Susan Packard | TEDxUCLA SoberForceWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
Susan Packard, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 198, Special Guest, Lisa Bodell.
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“Burnout is an excessive and sustained workload.”
“Am I really the best person to be in that meeting?”
“Create workplaces of joy, productivity, and growth.”
“Change is possible.”
Chapters:
00:00 Introduction: Daisy Auger-Dominguez's Background and Book03:03 Chapter 1: Recognizing and Addressing Burnout06:24 Chapter 2: Setting Boundaries and Saying No11:03 Chapter 3: Difficult Conversations and Relational Communication15:03 Chapter 4: Building Healthy Workplaces24:18 Reflection and Validation: The Power of Acknowledging Others28:31 Finding Joy and Fulfillment in the Workplace34:25 Shifting Mindset and Avoiding Burnout with Mantras38:45 Recognizing Burnout and Establishing Boundaries44:54 Taking Care of Yourself to Better Care for OthersEpisode Summary:
Daisy Auger-Dominguez, an accomplished executive and dynamic leader, discusses her new book 'From Burnout to Lit Up' and shares her wisdom and guidance on burnout. She explains the signs and symptoms of burnout and emphasizes the importance of recognizing and addressing it. Daisy provides practical solutions, such as setting boundaries, saying no, and having difficult conversations. She also highlights the need for relational communication and the power of scripting to navigate challenging situations. Overall, Daisy's book offers insights and strategies to help individuals prevent and overcome burnout. In this conversation, Daisy Auger-Dominguez discusses the importance of reflection, gratitude, and joy in the workplace. She emphasizes the need to acknowledge and validate others' perspectives before responding, and to avoid self-righteousness. Daisy also shares strategies for reconnecting with joy at work, such as finding your purpose and embracing a beginner's mindset. She highlights the power of mantras and affirmations to shift mindset and avoid burnout. The conversation concludes with practical tips for recognizing burnout, establishing boundaries, and taking care of oneself in order to better care for others.
R.O.G. Takeaway Tips:
Recognize the signs and symptoms of burnout and take action to address it.Set boundaries and learn to say no to prevent excessive workloads.Have open and honest conversations to address interpersonal tensions.Practice relational communication and use scripting as a tool for intentional engagement.Take the time to reflect on your own reactions and responses in order to better understand yourself and others.Acknowledge and validate others' perspectives before responding, and avoid self-righteousness.Find joy and fulfillment in your work by identifying your purpose and embracing a beginner's mindset.Use mantras and affirmations to shift your mindset and avoid burnout.Recognize the signs of burnout and establish healthy boundaries to protect your well-being.Taking care of yourself allows you to better care for others.Guest Bio:
Daisy Auger-Dominguez is an accomplished executive and dynamic leader widely recognized for her ability to lead organizational transformations on the leading edge of people and culture.
A natural storyteller and team-builder with a purpose-driven mindset, Daisy launched her career at Moody's Investors Service. She subsequently held leadership roles at The Walt Disney Company, Google, Time Warner, and Viacom. Most recently, she served as Global Chief People Officer at Vice Media, overseeing and guiding the end-to-end employee experience, including DEI, ESG, and corporate facilities. Additionally, Daisy founded Auger-Domínguez Ventures, a workplace strategy consultancy.
Daisy's bold advocacy for inclusive, courageous, and competent management in the modern workplace positions her as a sought-after speaker and thought leader in management, leadership, diversity, equity and inclusion, workplace culture, and the future of work. Driven to build workplace cultures rooted in human-centered shared values and purpose — cultures that work for everyone while enhancing performance — Daisy authored 'Inclusion Revolution' and has a forthcoming book titled From Burned Out to Lit Up: A Manager’s Guide.
She has been featured in publications like Harvard Business Review and IDEAS.TED. Her contributions have earned her prestigious honors, including Brooklyn Community Service's Social Impact award, Hispanic Executive's Top 10 Leaders, People en Español's 25 Most Powerful Women, ADCOLOR Legend, Council of Urban Professionals Change Agent, Walter Kaitz Foundation Changemaker, and the New York City Council Leadership in Community Service Award.
Resources:
BooksPre-order Burnt Out to Lit Up R.O.G. Episode 156 Leading with Humanity: Guide to Modern Management Harvard Business Review (HBR) Finding Joy as a Manager — Even on Bad Days by Daisy Auger-DominguezHarvard Business Review (HBR) Articles by Daisy Auger-Dominguez 'A Blueprint for Leading DEI in Turbulent Times,' by Daisy Auger-Dominguez, published in Ambition magazine Inclusion Revolution | Daisy Auger Domínguez | TEDxPearlStreet | Redefining HR Ep 121, Vice Media Group's Chief People Officer, Daisy Auger-Domínguez Leading With Empathy & Allyship EP4: Amplifying The Latinx Experience With Daisy Auger-Domínguez Bucknell University: Speaking of Success with Daisy Auger-DominguezWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
Daisy Auger-Dominguez, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 197, Special Guest, Susan Packard.
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“How do we help others, especially those that don't have a good opportunity? But, you know, they don't have life on a silver platter. So how do we make silver platters for people?”
“You never wanna go to the president and talk about yourself. You wanna go to the president and you wanna talk about the team and what the team did…”
“A coach talks to you, a mentor talks with you, and a sponsor talks about you.”
Chapters:
00:00 Innovation and Inclusivity: A Journey with Yvette Kanouff03:00 The Impact of AI and Endless Possibilities in Technology08:54 The Power of Genuine Connections and Generosity25:26 The Art of Leadership and Management32:18 Navigating Mentorship and Self-Advocacy41:09 Embracing Authentic LeadershipEpisode Summary:
Yvette Kanouff, an Emmy award-winning technology pioneer and partner at JC2 Ventures, shares insights on technology, innovation, inclusivity, and generosity. She discusses her background, the impact of AI, the importance of networking, and the concept of return on generosity. Yvette emphasizes the value of genuine connections, the power of innovation, and the role of generosity in creating opportunities for others. The conversation covers a range of topics related to leadership, management, mentorship, and self-advocacy. It emphasizes the importance of results and followership in promotions, the value of team-first leadership, and the significance of being true to oneself. It also delves into the role of coaching, mentoring, and sponsorship, as well as the art of having difficult conversations with honesty and kindness.
R.O.G. Takeaway Tips:
Yvette Kanouff's journey from Germany to the US and her passion for innovation and inclusivity.The impact of AI on technology and the endless possibilities for innovation and improvement.The importance of genuine connections, generosity, and networking in creating opportunities for others.The concept of return on generosity and the value of empathetic and generous leadership in the workplace. Results and followership are key factors in promotions.Team-first leadership and focusing on the success of the team are essential for effective management.Being true to oneself and embracing one's unique leadership style is crucial for success.The roles of coaching, mentoring, and sponsorship are valuable in personal and professional development.Having difficult conversations with honesty and kindness is an important skill in leadership and management.Guest Bio:
Yvette Kanouff is an Emmy award winning technology pioneer and Partner at JC2 Ventures, a venture firm founded by Cisco Chairman Emeritus and Silicon Valley legend, John Chambers. Yvette headed the $7B service provider business at Cisco Systems, the worldwide leader in IT, networking, and cybersecurity solutions. She has held CTO and President roles at various companies and has focused on leading technology innovation and invention. Yvette has pioneered technologies instrumental in creating video streaming, app stores, MPEG standards, encoding standards, CDNs, and the DVD.
Yvette has received numerous industry awards including a 2020 Lifetime Achievement Emmy for her contributions to television engineering and technology, the National Cable and Television Association’s Vanguard Award for Leadership in Science and Technology, being named an Industry Pioneer, an Emmy for her work in Video on Demand with SeaChange, being named an Industry Wonder Woman, Top Techie, and Woman in Technology; she has been named one of the 11 most influential women in the Television industry, and has consistently been ranked as one of the top 100 industry executives.
Yvette began her career in digital signal processing and has a bachelor’s and master’s degree in mathematics from UCF. Yvette is a 2011 recipient of the UCF Distinguished Alumni Award and supports UCF students through the Yvette Kanouff Industrial Mathematics Scholarship, in addition to supporting the University and College of Sciences, where she serves on the Dean’s Advisory Board. Yvette holds several patents and is on various corporate and industry boards. She is a long-standing leader in industry organizations, foundations, and standards bodies, and she has chaired several industry award boards including the Cable Pioneers and IEEE Ibuka medal award committee.
Resources:
Cisco's Yvette Kanouff: Massive Transformation for Service ProvidersYvette Kanouff Shares Insights on Video on DemandWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
Yvette Kanouff, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 196, with special guest Daisy Auger-Dominguez.
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“Generous leadership is standing up for what is right.”
Chapters:
00:00 Introduction of James Rooke03:53 Background and Influences08:19 Lessons from Father's Leadership Style12:08 Simplifying Decision-Making Filters26:21 Staying Close to the Front Lines31:15 Creating a Culture of Generosity36:25 Humility and Vulnerability in Leadership41:06 The Power of Small Acts45:06 Creating Experiences that Shape Beliefs48:59 Being Present and Engaged with Employees52:55 Walking the Talk: Authenticity and IntegrityEpisode Summary:
James Rooke, President of Comcast Advertising, shares insights on leadership and decision-making. He emphasizes the importance of recognizing patterns and investing in talent. James learned valuable lessons from his father, who taught him the significance of generous leadership and standing up for what is right. He also gained insights from his early career experiences, which highlighted the common root causes of organizational challenges. James recommends leaders stay close to the front lines and have simple filters to guide decision-making. He also discusses the need to balance a high-level view with deep dives into specific areas. In this conversation, James shares his approach to leadership and the importance of generosity in the workplace. He emphasizes the value of being present and engaged with employees at all levels, and the power of small acts of recognition and appreciation. James also discusses the need for leaders to have humility and vulnerability, and the importance of making quick decisions and being adaptable. He highlights the impact of creating experiences that shape beliefs and change culture, and the role of authenticity and integrity in leadership. James provides valuable insights and practical advice for cultivating a generous leadership style.
R.O.G. Takeaway Tips:
Recognizing patterns and investing in talent are key to leadership success.Generous leadership involves standing up for what is right and acting with integrity.Common root causes exist across industries, and focusing on human beings is crucial.Leaders should stay close to the front lines and have simple filters for decision-making.Balancing a high-level view with deep dives into specific areas is essential for effective leadership. Generous leadership is about the culmination of small acts that have a lasting impact.Recognition and appreciation, even in small gestures, can have a profound effect on employees.Leaders should prioritize humility and vulnerability, as well as authenticity and integrity.Quick decision-making and adaptability are crucial in a fast-paced and uncertain environment.Creating experiences that shape beliefs and change culture is a powerful way to lead.Being present and engaged with employees at all levels fosters a sense of connection and belonging.Guest Bio:
James Rooke is president of Comcast Advertising, the advertising division of Comcast Cable that fosters powerful connections between brands and their audiences as well as among publishers, distributors, MVPDs, agencies and other industry players. In this role, James oversees the operation of the company, which includes Effectv, FreeWheel and AudienceXpress.
Most recently, James was general manager of Effectv, where he led a nationwide team across sales, product, engineering, data and operations focused on enabling marketers to reach their target audiences across TV and video streaming platforms. Since adopting the role in January 2020, he successfully led Effectv’s transformation to a multi-screen, audience delivery company including bringing the more widespread use of data to TV advertising strategies, as well as driving addressable advertising and programmatic Capabilities.
Prior to leading Effectv, James oversaw FreeWheel’s global publisher business unit responsible for providing TV programmers and distributors with advertising technology to manage the monetization of their video content. During his eight-year tenure at FreeWheel, he also helped design, launch and scale FreeWheel’s first video marketplace; led the Advisory Services practice, a consulting business unit; and served as the company’s chief revenue officer.
Earlier in his career, James worked in the media business at Time Warner Cable (now Charter Communications) as vice president of strategy and execution. He was also a principal in the media and entertainment practice at Capgemini, a consulting and technology company. He began his career as an associate consultant at EY (then known as Ernst & Young) in London.
James speaks at many major industry conferences including Cannes Lions, Advertising Week and IAB and is often featured in leading business and industry media, including Business Insider, Advertising Age, Adweek, AdExchanger, Broadcasting & Cable, The Drum and more. Additionally, James is focused on moving the industry forward, sitting on the board of the Video Advertising Bureau (VAB) and Ampersand and acting as a board advisor to TVision.
James earned a Bachelor of Commerce from the University of Birmingham in the U.K. He resides with his wife and two daughters in New York.
Resources:
Comcast Advertising James RookeWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
James Rooke, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 195, with special guest Yvette Kanouff.
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“This success isn't about me, it is literally about everybody else.”
Chapters:
00:00 Introduction and Background03:00 Grid Automation and the New Energy Transition07:38 The Benefits of Being a Generous Leader09:49 The Power of Consistency and Self-Reflection in LeadershipEpisode Summary:
Mike Atkinson, the Managing Director of Grid Automation in North America for Hitachi Energy, shares his background and experiences in the electric utility industry. He discusses the importance of grid automation and the role of technology in the new energy transition. Mike emphasizes the need for storage technology to store renewable energy and bridge the gap in energy supply. He also talks about the benefits of being a generous leader and the impact it has on building a positive culture and achieving business success. Mike highlights the value of consistency, self-reflection, and assuming positive intent in leadership.
R.O.G. Takeaway Tips:
Grid automation and storage technology are crucial for the new energy transition.Being a generous leader and investing in the success of others has significant benefits for both individuals and the business.Consistency, self-reflection, and assuming positive intent are key traits of effective leadership.Problem-solving requires considering the different permutations and long-term implications of decisions.Apologize.Little things count.Be intentional about the message you are sending.Problem solving framework and consider the future.What feels right to you and works for you? Be authentic.Get over yourself. Be intentional about how you are showing up.Guest Bio:
Mike Atkinson is the Managing Director of Grid Automation in North America for Hitachi Energy. He joined Hitachi Energy in 2018 and has more than 30 years of Sales, Operations and Management experience across multiple industries with a focus on the electric utility industry.
Mike is responsible for the Grid Automaton portfolio consisting of Grid Edge Solutions, Enterprise Software, Network Control and Automation & Communication. Prior to joining Hitachi Energy, he led the Network Management Software business for Areva T&D and Alstom Grid in North America, South America and China. Additionally, he was responsible for the GE Grid Solutions regional NAM business as he integrated the Alstom Grid portfolio into the JV.
Michael has extensive experience in all aspects of Grid Automation and the issues facing the transmission and distribution networks. He has worked with de-regulated electric markets, regulated utilities and private developers.
Michael has a BSME from Virginia Tech and an MBA from Clemson University.
Resources:
Hitachi EnergyWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
Michael Atkinson, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 194, with special guest James Rooke.
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“An apology is a small word, but has enormous power interpersonally.”
Episode Summary:
Dr. Amy Edmondson, the world's leading authority in psychological safety, discusses her background and the science of failing well. She shares her journey from growing up in New York City to becoming a professor at Harvard Business School. She explains how her mentor, Buckminster Fuller, influenced her curiosity and joy for learning. Dr. Edmondson also delves into the concept of psychological safety and its impact on team learning and innovation. She distinguishes between mistakes and failures and introduces the three failure archetypes: intelligent failures, basic failures, and complex failures. Finally, she explores the relationship between uncertainty and preventability in the context of failure. In this conversation, Amy Edmondson and Shannon Cassidy discuss the importance of failing well and how to respond to failure. They explore the concept of psychological safety and its role in creating a culture that embraces failure as a learning opportunity. They also discuss the criteria for intelligent failure and share stories of successful individuals who have learned from their failures. The conversation covers topics such as self-awareness, the power of questions, the role of apology in healing relationships, and how to thrive as fallible human beings.
R.O.G. Takeaway Tips:
The relationship between uncertainty and preventability in the context of failure Failing well requires creating a culture of psychological safety where individuals feel comfortable taking risks and learning from failure.Self-awareness is crucial in failing well, as it allows individuals to recognize their weaknesses and make necessary adjustments.Asking good questions is a powerful tool in responding to failure, as it encourages reflection and learning.Apologies have the power to heal relationships and should be genuine, taking accountability and offering to make amends.To thrive as fallible human beings, it is important to persist through struggles, be reflective, and take more risks.Fallible Human Beings (FHB) coined by Maxi MaltzbyPersist through strugglesInvest time in reflectionLearn how to apologize.Fail more often (take more smart risks).Guest Bio:
Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of society. She lives in Cambridge, Massachusetts, and is the author of Right Kind of Wrong.
After decades of award-winning research, Amy Edmondson is here to upend our understanding of failure and make it work for us. In Right Kind of Wrong, Edmondson provides the framework to think, discuss, and practice failure wisely. Outlining the three archetypes of failure—basic, complex, and intelligent—Amy showcases how to minimize unproductive failure while maximizing what we gain from flubs of all stripes.
She illustrates how we and our organizations can embrace our human fallibility, learn exactly when failure is our friend, and prevent most of it when it is not. This is the key to pursuing smart risks and preventing avoidable harm.
With vivid, real-life stories from business, pop culture, history, and more, Edmondson gives us specifically tailored practices, skills, and mindsets to help us replace shame and blame with curiosity, vulnerability, and personal growth. You’ll never look at failure the same way again.
Resources:
Amy Edmondson Harvard Professor The Right Kind of Wrong: The Science of Failing Well by Amy Edmondson The Fearless Organization by Amy Edmondson Amy Edmondson WikipediaWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
Amy Edmondson, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 193, with special guest Mike Atkinson.
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“Some failures are simply the undesired result of a thoughtful experiment in new territory, and those are the ones we must learn to love.”
Chapters:
00:00 Introduction and Background06:29 The Influence of Buckminster Fuller13:23 Psychological Safety and Speaking Up About ErrorEpisode Summary:
Dr. Amy Edmondson, the world's leading authority in psychological safety, discusses her background and the science of failing well. She shares her journey from growing up in New York City to becoming a professor at Harvard Business School. She explains how her mentor, Buckminster Fuller, influenced her curiosity and joy for learning. Dr. Edmondson also delves into the concept of psychological safety and its impact on team learning and innovation. She distinguishes between mistakes and failures and introduces the three failure archetypes: intelligent failures, basic failures, and complex failures. Finally, she explores the relationship between uncertainty and preventability in the context of failure. In this conversation, Amy Edmondson and Shannon Cassidy discuss the importance of failing well and how to respond to failure. They explore the concept of psychological safety and its role in creating a culture that embraces failure as a learning opportunity. They also discuss the criteria for intelligent failure and share stories of successful individuals who have learned from their failures. The conversation covers topics such as self-awareness, the power of questions, the role of apology in healing relationships, and how to thrive as fallible human beings.
R.O.G. Takeaway Tips:
The influence of mentorship and curiosity in fostering a love for learningThe concept of psychological safety and its impact on team learning and innovationThe distinction between mistakes and failures and the three failure archetypeBe curious, like Buckminster Fuller What are you perplexed about? Be willing to speak up about mistakesAsk great questions, like How can we practice differently? How will I avoid unintelligent failure using the four criteria for failing well:Is this new territory?Is this an opportunity/ pursuit of a goal?Is it informed by prior knowledge?Is it as small as possible?How can I encourage our team to continuously learn and grow?Guest Bio:
Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of society. She lives in Cambridge, Massachusetts, and is the author of Right Kind of Wrong.
After decades of award-winning research, Amy Edmondson is here to upend our understanding of failure and make it work for us. In Right Kind of Wrong, Edmondson provides the framework to think, discuss, and practice failure wisely. Outlining the three archetypes of failure—basic, complex, and intelligent—Amy showcases how to minimize unproductive failure while maximizing what we gain from flubs of all stripes.
She illustrates how we and our organizations can embrace our human fallibility, learn exactly when failure is our friend, and prevent most of it when it is not. This is the key to pursuing smart risks and preventing avoidable harm.
With vivid, real-life stories from business, pop culture, history, and more, Edmondson gives us specifically tailored practices, skills, and mindsets to help us replace shame and blame with curiosity, vulnerability, and personal growth. You’ll never look at failure the same way again.
Resources:
Amy Edmondson Harvard Professor The Right Kind of Wrong: The Science of Failing Well by Amy Edmondson The Fearless Organization by Amy Edmondson Amy Edmondson WikipediaWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
Amy Edmondson, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 192, with special guest Amy Edmondson Part 2.
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In this episode, Shannon Cassidy discusses the importance of emotional intelligence in leadership. She explains the four main components of emotional intelligence: self-awareness, self-management, social awareness, and relationship management. Cassidy emphasizes the need for leaders to be self-reflective, practice emotional self-control, read the room, and invest in relationships. She encourages listeners to pay attention to their emotions, be self-aware, and intentionally invest in key relationships.
Chapters:
00:00 Chapter 1: Demonstrate Emotional Intelligence01:21 Chapter 2: Self-Awareness: Knowing When We're at Our Best and Worst02:46 Chapter 4: Social Awareness: Reading the Room03:15 Chapter 5: Relationship Management: Investing in RelationshipsShannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude.
Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity.
Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work.
R.O.G. Takeaway Tips:
Emotional intelligence is a critical component of being a generous leader.The four main components of emotional intelligence are self-awareness, self-management, social awareness, and relationship management.Leaders should practice self-reflection, emotional self-control, and reading the room.Investing in key relationships is essential for generous leadership.Resources:
YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.comThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/Coming Next: Please join us next week, Episode 191, with special guest Amy Edmondson Part 1.
Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
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Dr. Tonya Cornelius, Senior Vice President, Human Resources, The Walt Disney Company where she serves as an integral member of the enterprise Human Resources senior leadership team. Dr. Cornileus is responsible for learning and leadership development, talent and succession management, performance management, and career development. Dr. Cornileus joined The Walt Disney Company in 2009, serving for nearly 13 years at ESPN prior to moving into her current role. At ESPN, she led learning, talent management, organization development, diversity, equity and inclusion, and wellness.
Prior to joining The Walt Disney Company, Dr. Cornileus served as director, executive development & organizational effectiveness for Turner Broadcasting System, Inc. from 2004 to 2009 and vice president, training & organizational development for Aegis Communications Group, Inc. from 1998 to 2004. She began her career as an educator.
Dr. Cornileus is involved with several professional and civic organizations. She serves on the Advisory Board for Advanced Leadership Laboratory, Women in Sports and Events (WISE) National Board of Directors, the boards for the University of Florida Foundation and Empower Her Network. Dr. Cornileus is a past board member and officer for the University of Georgia College of Education Board of Visitors, for the Urban League of Greater Hartford, and the T. Howard Foundation.
Dr. Cornileus has been recognized by various industry and professional organizations, including being selected to the distinguished list of Wonder Women by Multichannel News, CableFax’s Most Powerful Women Mentor of the Year and Most Influential Minorities in Cable, and Diversity Journal’s Women Worth Watching. She has also been profiled in the Chief Talent Development Officer Magazine, Savoy Magazine’s list of Most Influential Women in Corporate America, and Pivot Magazine’s Pivotal Women. Dr. Cornileus was honored with a Career Achievement Award by the New England Chapter of Women in Cable and Telecommunications and inducted into the University of Florida College of Journalism and Communications Hall of Fame.
Dr. Cornileus’ philanthropic endeavors focus primarily on promoting access to education. In 2022, she established the Harris Family Opportunity Scholarship at the University of Georgia and in 2019, she established the Tonya Harris Cornileus CJC Diversity in Communications Endowed Scholarship Fund at the University of Florida. She is a major donor to the Criterion’s Club Gwendolyn Pinkney Harris Scholarship in honor of her deceased mother. Dr. Cornileus mentors college students through the University of Georgia’s alumni mentor program and young professionals across various companies and industries. She has mentored high school students through the Hartford Consortium for Higher Education’s New Beginnings program, and actively supports several other community service organizations.
Dr. Cornileus is a lifelong learner. She earned her Ph.D. and M.Ed. in Human Resources and Organizational Development from the University of Georgia and her bachelor’s degree in Broadcast Journalism from the University of Florida. Dr. Cornileus received the Senior Certified Professional designation by the Society for Human Resource Management (SHRM-SCP) and the Professional Coaching certification by the Institute for Professional Excellence in Coaching (iPEC CPC). She is passionate about helping individuals and teams realize their full potential and regularly spends her time keynote speaking, writing, and reading on topics of personal and professional development.
Quotes:
“Avoid regret. Regret is perhaps one of the worst things you could do to avoid getting near the end or at any point of your life and living such a regretful experience is to go ahead and believe in yourself.”
“I knew that I wanted to be a part of helping people realize their goals and dreams and believe in themselves.”
“Believing in yourself and just taking one step forward toward it. And I believe the way starts to open up for us.”
“Do it scared. Don't let fear be the reason you don't do something. Just do it scared.”
Chapters:
00:00 Introduction to Dr. Tonya Cornelius01:57 Tonya's Background and Passion for Helping Others10:15 The Importance of Belief in Oneself and Taking Leaps of Faith23:50 Finding Focus and Inspiration with a Word of the Year30:37 Embracing Awe and Wonder for More Joy and Fulfillment40:59 Takeaway Tips and Closing RemarksR.O.G. Takeaway Tips:
Self-reflection and answering perennial questions about identity, values, and contribution are essential for personal growth.Who am I really? What do I value? What gifts and talents do I have? How do I want to contribute? Belief in oneself and taking leaps of faith are crucial for realizing one's full potential.Generosity and mentorship play a significant role in helping others reach their goals and dreams.Having a word of the year can provide focus and inspiration for personal development.Focusing on awe and wonder in everyday experiences can bring more joy, purpose, and fulfillment.Resources:
Your Aha Life Tonya on YouTubeWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? Free N.D.I. Network Diversity Index
What is your Generosity Style? Free Generosity Quiz
Credits:
Dr. Tonya Cornelius, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 190, with Shannon Cassidy for a Generous Leadership Coaching Tip.
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“When you know better, you do better.” - Dr. Maya Angelou
“Be who you are and be that well.” - St. Francis de Sales
This week we are looking at Chapter 14, Share Your Brilliance.
Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude.
Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity.
Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work.
Resources:
YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.comThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/Coming Next: Please join us next week, Episode 189, with special guest Dr. Tonya Cornelius.
Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
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“The benefit is the reward at a personal level is the reward that you see when you see others grow and succeed. Whenever I, whenever you see somebody stuck in, in, in their current situation, um, the generous thing to do is to reach out and help them find or define, um, the path that they need to follow in order to reach the next level.”
George Galaz is a Canadian citizen who holds a degree from the Professional Institute of Computer Science (1989). In 2005, he studied economics, marketing, financial analysis, international business, data modeling, business leadership, and corporate governance —among other subjects.
He was also an instructor of software and programming languages at Universidad de Chile's Faculty of Continuing Education.
Since 2019, George is responsible for the Network Control business for HITACHI Energy, a Japan-based corporation committed to developing leading edge technologies to advance a sustainable energy future for all.
George tries to remain active by playing tennis and riding his road bicycle. He plays an instrument and enjoys relaxing on the beach reading a good business book. He is committed to giving back to society, and uses every opportunity he has to coach individuals on finding a successful career path.
R.O.G. Takeaway Tips:
Look for opportunities to help others.Generosity is compassion, R.O.C., Return on CompassionLook for the best in others and for others. Build a foundation of trust.Take the blameDefend those who are not in the room. Look for generous signals. Celebrating compassion and generosity. Live this formula: Trust leads to loyalty; Loyalty leads to commitment; Commitment leads to performance. Be grateful for strengths and how to partner with team members. Establish boundaries, rules and expectations.Interviews are a two way conversation.Never forget where we come from.Resources:
Hitachi EnergyWhere to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style? Generosity Quiz
Credits:
George Galaz, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 188, with Shannon Cassidy for a Generous Leadership Coaching Tip.
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“Worthiness doesn’t have prerequisites.” - Brené Brown
In this episode, Shannon Cassidy discusses the concept of taking control of oneself. She uses the analogy of concentric circles to explain the areas of control, influence, and no control in our lives. The outermost circle represents things we have no control over, such as traffic or the weather. The next circle represents our area of influence, where we have the power to impact others. The innermost circle represents our area of total control, where we have control over ourselves. Shannon emphasizes the importance of focusing on what we can control and prioritizing our time and energy accordingly.
Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude.
Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity.
Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work.
R.O.G. Takeaway Tips:
Identify the things you have no control over and accept them as they are.Recognize the people and things you have influence over and consider how your actions impact them. Take that responsibility seriously.Focus on what you can control about yourself, such as your attitude, beliefs, choices, and habits.Prioritize your time and energy on the things within your control for the best return on investment.What’s one thing in your area of control you will prioritize this week?Resources:
YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.comThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/Coming Next: Please join us next week, Episode 187, with special guest George Galaz.
Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
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