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Harassment is never fun, but telling a client you're leaving their wedding because of it is next level not fun. Today, in this episode, we'll talk about:
Contract clauses
Prevention
Communication and process both in planning and on the day
Things to consider
The fallout
The tools I mentioned are:
Braden Drake's Content Club
Wedding Planning Process Kit
Wedding Pro and Client Management Kit
Like, share, and follow! Leave a review wherever you listen to podcasts and let’s keep the industry talkin'. Tag @refineforweddingplanners!
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In an effort to send encouragement and ideas for mastering the chaos of your life and business, I'm coming in for a longer episode where I talk about:
MY STORY
BOUNDARIES
COMMUNICATION WITH YOUR LIFE PARTNER
PERSONAL MANAGEMENT TO IMPROVE YOUR BUSINESS
ALTERNATE ROUTES TO EFFICIENCY
CONFIDENCE BUILDERS
Like, share, and follow! Leave a review wherever you listen to podcasts and let’s keep the industry talkin'. Tag @refineforweddingplanners!
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Our businesses have experienced so much change the last few years, including Refine. If you're confused by Refine, or so over Cancel Culture, this episode is for you. So today, we want to talk about:
Simplifying - why and in what way
Updates on Refine Portal Pricing
Updates on Refine Collective enrollment
Who were are trying to serve - covering heartbreak to Cancel Culture and walking on eggshells
Having a creative outlet in your business
I referenced joining the waitlist for the Refine Collective, which can be done here!
And exploring the Refine Portal, which can be done here!
Be sure to like, follow and share our podcast so we can elevate the industry one conversation at a time!
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Nothing sends a client into panic quite like a venue remodeling after they signed the contract! I so get it. In this episode, I talk about:
Contract clauses that mutually protect both venue and client
Validating the emotion
Educating the client
Talking with the venue about it
Compromises
The cost of business both for planners and venues
Like, share and follow! Leave a review wherever you listen to podcasts and let’s keep the industry talkin'. Tag @refineforweddingplanners!
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As planners, our job is to advocate for the clients! But we need to also recognize this might mean a moment of tension with a referral base. In this episode, I talk about:
Educating the client
Approaches with the Preferred Partner
The boundaries within mediation
Like, share and follow! Leave a review wherever you listen to podcasts and let’s keep the industry talkin'. Tag @refineforweddingplanners!
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When it comes to the final stages for an Event Management client, the Wedding Planner becomes the point of contact. In this episode, I talk about:
Preparing your client
Having them tell the Wedding Pro
Templates that work
The tone and approach
Why this benefits all involved
Acknowledging there may be times you'll pull the client back in, you aren't taking them away completely
I reference the Wedding Planning Process Kit and the Final Reconciliation Kit in this episode. Click to check those out!
Like, share and follow! Leave a review wherever you listen to podcasts and let’s keep the industry talkin'. Tag @refineforweddingplanners!
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We get frustrated when Wedding Pros are hesitant to work with planners, but what are we doing about it? In this episode, we’ll talk about:
Conversations to have among ourselves
Why it benefits you to help new planners
In today's episode, we mention the Wedding Planning Process Kit.
Like, share and follow! Leave a review wherever you listen to podcasts and let’s keep the industry talkin'. Tag @refineforweddingplanners!
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In this episode, we address our industry's low entry barrier, and some key things to assess if considering a career as a wedding planner. We'll cover some essential start-up mistakes like:
Service Terminology
Pricing
Education
Networking
Legal Formation
And more!
Like, share, and follow! Leave a review wherever you listen to podcasts and let’s keep the industry talkin'. Tag @refine4weddingplanners!
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In this episode, I'm joined by our guest Brian Franklin from Vows and Speeches!
We'll cover:
Mistakes people make when writing vows and speeches
Some stories and experiences we've had
How Vows and Speeches came to be
And how Vows and Speeches can help you and your clients!
Find Vows and Speeches HERE and @vowsandspeeches on Instagram!
Like, share, and follow! Leave a review wherever you listen to podcasts and let’s keep the industry talkin'. Tag @refineforweddingplanners!
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I love seeing so many of you wanting to join the speaker circuit. LFG! Join me for this episode as I chat with Meghan Ely, the Wedding Industry PR Queen. We cover:
What it takes: cost and bandwidth
Mentors, support, and resources
Life in the public eye
Navigating PR jams
Sound like a good fit? Contact @ofdconsulting to take the next steps with their Collective or join Wedding Industry Speakers!!!
Like, share, and follow! Leave a review wherever you listen to podcasts and let’s keep the industry talkin'. Tag @refineforweddingplanners!
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Apologizing takes a lot of humility, especially when done right and well. But a proper apology is the best path forward. In today's episode, I set out to talk about a formula for apologizing: acknowledge, validate, own, and expect nothing in return. But in needing a good example, I referred to a recent case of plagiarism in Refine... and well, it went from there! That said, we cover it all:
Recent and ongoing plagiarism
The impact it has and on who
Consequences and handling it
Ways I can and do support new educators
The right and the wrong way to engage in Facebook communities
Thanks for listening! Like, share, and follow! Leave a review wherever you listen to podcasts and let’s keep the industry talkin'. Tag @refineforweddingplanners!
**Want more? Check out our monthly memberships for all wedding pros. We're talking more education, templates, and worksheets!**
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In today's episode, I sit down with my friend Greg Todd, of GT Marketing and Consulting, to talk about marketing mistakes. You might not be surprised to hear that one of the biggest mistakes we can make is: getting in our own way. But with knowledge is the power to do something! In this chat, Greg will set you up for success as you consider your next steps in marketing.
Find Greg here:
instagram.com/GTMarketingAndConsulting
https://www.gtmarketingandconsulting.com/
Greg was also our January speaker for the Refine Collective, so you can find the replay and worksheet there as well! Learn more about our Membership options here!
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People hate talking about money, but we have to! Lead them well, and they’ll appreciate your honesty. In today’s episode, we’ll talk about:
Overcoming misinformation
Nailing down their financial comfort zone
A sales hack to help them understand what is realistic
Educating them on priorities
Protecting yourself from their change
Like, share, and follow! Leave a review wherever you listen to podcasts and let’s keep the industry talkin'. Tag @refineforweddingplanners!
**Want more? Check out our monthly memberships for all wedding pros. We're talking more education, templates and worksheets!**
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Ever just have team issues out of nowhere? Feeling totally blindsided? Well, in this episode, we’ll talk about preventing and navigating that! In this episode, we’ll cover:
Pre-Qualifying in the hiring process
Chain of command
The balance between personal and professional relationships
Team Meeting Agendas
Listening and following up
Core values and “the why”
Like, share, and follow! Leave a review wherever you listen to podcasts and let’s keep the industry talkin'. Tag @refineforweddingplanners!
And don’t forget to join us on 1/26 at 10am CST for our Get Your House In Order Free Masterclass! Sign up HERE!
**Want more? Check out our monthly memberships for all wedding pros. We're talking more education, templates and worksheets!**
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Ever just have team issues out of nowhere? Feeling totally blindsided? Well, today, we’ll talk about preventing and navigating that! In this episode, we’ll cover:
Pre-Qualifying in the hiring process
Chain of command
The balance between personal and professional relationships
Team Meeting Agendas
Listening and following up
Core values and “the why”
Like, share, and follow! Leave a review wherever you listen to podcasts and let’s keep the industry talkin'. Tag @refineforweddingplanners!
And don’t forget to join us on 1/26 at 10am CST for our Get Your House In Order Free Masterclass! Sign up HERE!
**Want more? Check out our monthly memberships for all wedding pros. We're talking more education, templates and worksheets!**
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In a recent Refine Collective coaching session, Lezlie Hicks was seeking advice for telling a client she can no longer work her wedding because her best friend is now getting married on that date. In this conversation/podcast, we navigate:
Appropriate reasons for not fulfilling our commitments to clients
Talking to staff about this
Alternate options for a company to consider
Various approaches to take in communicating it to the client
If you’re a Wedding Planner, I’d love to have you in my mentorship program, The Refine Collective! We have conversations like this all the time.
Thanks for listening! Be sure to like and review or take a screenshot to share in your IG stories, tagging @refineforweddingplanners for a chance to win free stuff! And thanks to Leslie for joining me! Find her at lezliehicksevents.com and on Instagram.
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Love them or hate them, sparklers are worth a conversation! In this episode of the Refine Podcast, I'll be talking about:
Teamwork (this isn't all on the planner)Safety Client EducationA formal process A fee structureMarket cohesionIf you’re a Wedding Planner, I’d love to have you in my mentorship program, The Refine Collective! Thanks for listening! Be sure to like and review or take a screenshot to share in your IG stories, tagging @refineforweddingplanners for a chance to win free stuff!
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As we approach the end of the year, you're about to see a lot of marketing with "it's a write-off!", and while that may be true, there is a lot to consider. For example, did you know that purchasing at the beginning of the year may be better for your goals? In this guest episode with Braden Drake, we'll cover:
Benefits of write-offsLimitations write-offs can causeWhen to purchase thingsMindset shift on paying taxesCredit card fees and various payment optionsBe sure to sign up for Braden's masterclass, next week, December 13th at 9am and 12pm PST. "7 Legal & Tax Myths: Busting Through the B.S. That's Costing You Money." Sign up here.
Big thanks to Braden for sponsoring this year's WMBA Mixer and Conference Confident!
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In this episode of the Refine podcast, we are talking about the entrance of Gen Z to the party.
We'll cover:
Current behaviorsThings they valueHow they view leadership and trustWays to adapt and things we need to accept If needing added support, be sure to check out my Client Management Kit in the Refine Shop!
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I'm not really sure how wedding planners got stuck in the middle of the insurance fight, but spoiler: it's not a planner's job to enforce a venue's policy. In this quick 6-minute episode, we'll talk about:
The tension this creates Everyone's responsibility for enforcing their own policiesA planner's responsibility to facilitate and organizeWays to approach this requestAnd the follow-up process... which again is... the venue's responsibilityWhy insurance is imperative, no matter the category, and the right a venue has to require itIf you’re a Wedding Planner, I’d love to have you in my mentorship program, The Refine Collective! Thanks for listening! Be sure to like and review or take a screenshot to share in your IG stories, tagging @refineforweddingplanners for a chance to win free stuff!
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