In this episode we want to focus on different types of customers

16 Mar 2021 · Service communication master class

00:04:22

We talk about four types of customers, which are the driver, the analyst, the amiable and the expressive, mentioned in the customer types model by David Merril and Roger Reid.

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In this episode we want to focus on different types of customers
16 Mar 2021· Service communication master class
We talk about four types of customers, which are the driver, the analyst, the amiable and the expressive, mentioned in the customer types model by David Merril and Roger Reid.
- Dinle Tekrar dinle Devam et Oynatılıyor…
- Daha sonra dinle Daha sonra dinle
Service communication via telephoning
26 Oca 2021· Service communication master class
Every kind of service communication has its rules even such a classical channel as telephoning. So we are happy to share our tips and tricks with you! :)
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- Daha sonra dinle Daha sonra dinle
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Service communication: mistakes and failures via social media
12 Oca 2021· Service communication master class
What to avoid and what to mind about service communication via social media <3
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