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Understand the importance of tracking numbers in business. Tanner O’Brien explains that visibility into your metrics—good or bad—is essential for growth. For small business owners, numbers might seem tedious, but they’re key for making smart decisions, especially around cash flow. Regularly tracking financials, sales, and marketing metrics can help you see issues early, prepare for challenges, and invest confidently in future growth.
O’Brien stresses that “you can’t manage what you don’t measure.” Key metrics like KPIs and KAIs reveal trends and allow quick adjustments, making decision-making clearer and faster. Facing the numbers may take courage—they tell the truth without sugar-coating—but they bring clarity and help avoid emotional, reactive decisions. Monitoring cash flow weekly, for instance, lets you act in advance rather than getting caught off guard.
The BizX Podcast Episode 85 with Tanner O’Brien
Take Your Business to New Heights: Book Your Spot at the UK’s Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:
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In this interview, branding expert Jim James discusses how authenticity is crucial for effective marketing. He explains that people connect best with brands that feel genuine. He warns against sounding too polished or disconnected, as customers prefer real connections with the people behind the businesses they support.
Jim stresses that authenticity means aligning actions with values and building trust through transparency. He shares examples, like Joe Hart from Dale Carnegie, who strengthened team trust by being open during tough times. This kind of authenticity, he argues, helps entrepreneurs succeed by keeping them focused on their mission rather than on fame.
Reflecting on his own career, Jim highlights the value of patience, humility, and a genuine purpose in business. Inspired by his grandfather’s dedication to service, he advises entrepreneurs to focus on adding real value, understanding that lasting success comes from honest connections and persistence.
Take Your Business to New Heights: Book Your Spot at the UK’s Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:
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NHS surgical consultant Richard Porter shares his thoughts on leadership, motivation, and emotional intelligence in a lively chat with host James. They start by comparing two visionary leaders—Jeff Bezos and Elon Musk—highlighting how their different goals, whether it's improving customer experience or colonising Mars, drive everything they do. Richard explains that having a clear focus, like his own mission to create a better future for his sons, makes decisions easier and keeps you motivated to push forward.
Explore the link between emotional intelligence and success. Richard talks about how motivation isn't something you wait for; it’s a natural outcome when you're working towards something that excites you. He also points out that emotional well-being is just as important as physical health. Staying motivated, he says, is about having structure, setting goals that matter to you, and being emotionally connected to what you want to achieve.
Richard touches on the power of being authentic. Trying to be someone you're not can be exhausting, but living in line with your values makes everything feel easier. He explains how emotional intelligence helps you understand both your own feelings and those of others, building stronger connections. By staying disciplined, consistent, and true to what you care about, you can build confidence and live a more fulfilling life—because, as Richard reminds us, life is short, and every day counts.
The BizX Podcast Episode 83 with Richard Porter
Take Your Business to New Heights: Book Your Spot at the UK’s Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:
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In this interview, author and motivational speaker Paul McGee highlights self-awareness, change, and happiness. He explains that self-awareness, a core part of his S.U.M.O. philosophy—"Shut up, Move On"—is crucial for improving relationships and overall life satisfaction. Many people, he says, live on autopilot, and taking time to reflect helps break that cycle.
McGee emphasises that pain, not pleasure, often drives real change, sharing personal stories of how hitting rock bottom led to major life shifts. He advises balancing ambition with moments of reflection, encouraging people to not just seize the day, but to savour life’s small moments too.
When it comes to happiness, McGee argues it’s a by-product of living in line with your values, rather than something to chase. He shares practical tips like practising gratitude and redefining success in a way that brings real fulfilment without sacrificing inner peace.
Take Your Business to New Heights: Book Your Spot at the UK’s Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:
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1 in 3 Entrepreneurs live with Dyslexia, and you may be one of them… Serial entrepreneur and bestselling author Jamie Waller unveils the truth behind dyslexia, exploring how it has shaped his success and the lives of countless other high achievers. Discover why over 40% of self-made millionaires are dyslexic, and how traits often associated with dyslexia—like resilience, creativity, and big-picture thinking—are crucial for entrepreneurial triumph. Get ready to rethink everything you know about dyslexia!
Jamie opens up about his personal journey, from being labelled "thick" and facing rejection in school, to building multi-million-pound businesses. We also discuss the struggles dyslexic children face in a system that doesn’t understand them, and how love, confidence, and the right mentors can make all the difference.
Whether you're a parent, educator, or business leader, this video will give you valuable insights on how to support dyslexic individuals in both their personal and professional lives. Tune in now and unleash the power of dyslexic thinking!
Take Your Business to New Heights: Book Your Spot at the UK’s Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:
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Rachel Riley, the brilliant mind behind Countdown, has gained some powerful life lessons along the way. Starting her TV career at just 22, Rachel faced the pressures of the spotlight head-on. With the help of Cognitive Behavioural Therapy (CBT), she learned to break free from perfectionism, shifting her focus from obsessing over mistakes to celebrating her successes and learning from challenges. Her approach to life is all about embracing growth, knowing that the best lessons often come from taking risks and making mistakes.
A profound turning point came in Rachel’s life after a huge loss. This experience gave her a new perspective, driving her to focus on what truly matters: family, health, and making the most of every moment. For Rachel, failure isn’t something to fear—it’s a stepping stone to growth. She’s a big believer in pushing yourself out of your comfort zone, because that’s where the real learning happens.
Rachel's passion for making a difference goes far beyond the screen. In 2023, she was awarded an MBE for her dedication to Holocaust education, bravely standing up for important causes. At home, she’s just as inspiring, opening her doors to Ukrainian refugees and instilling values of kindness and compassion in her children. For Rachel, success is about more than fame—it’s about living a meaningful, balanced life, surrounded by family and making a lasting impact on the world.
Rachel hosts the UK’s Biggest Business event from the 2nd-4th April 2025 in Farnborough. Book your spot now to learn from Global Thought Leaders and Industry Pioneers, and take a positive step towards making 2025 your best year yet!
https://thebizx.co.uk/
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Steve Sallis, an author, teacher, and mindset coach, dives into the real qualities that make or break a leader. He doesn’t hold back, calling out bad leaders as people who don’t listen, lack vision, and often have a streak of narcissism.
Steve opens up about his own experience being bullied at work by a narcissistic boss, something that hit him hard emotionally. That difficult chapter in his life led him to write a book for young professionals, helping them spot toxic leadership early on.
His years working in tough London schools, where gang culture and knife crime were part of daily life, gave him a unique perspective on what it takes to lead well—starting with self-awareness and creating a supportive, safe environment for everyone.
Over time, Steve developed the strategic mindset needed to lead effectively. For Steve, it’s all about pairing confidence with competence—because while confidence gets you started, it’s skill and awareness that make you truly successful. He’s big on the idea that ego can wreck communication and relationships, and without self-awareness, even the most confident leader will struggle to inspire their team.
What really fires Steve up is his belief in building strong, high-performing teams by recognising and playing to people’s strengths. It’s not about ego—it’s about helping your team win. And for him, leadership is a journey of continuous growth, learning, and improvement.
Take Your Business to New Heights: Book Your Spot at the UK’s Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:
https://thebizx.co.uk/
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In this conversation, Daniel Priestley breaks down the "entrepreneur revolution" and why it’s the most exciting time to start and grow a business. He shares how today’s success isn’t about having a massive workforce or loads of money anymore—it’s about spotting opportunities and taking them to market fast. He even talks about how he built a global business with a small team and how YouTubers in their 20s are making millions with tiny crews, shaking up traditional industries like never before.
But it’s not just about making money. Priestley reveals the secret sauce to building a business that not only wins customers but also attracts buyers, which could be worth millions. He dives into the tricky phase of growth where businesses are too big to be small and too small to be big, giving you insider tips on how to break through and scale faster than you ever thought possible.
As if that wasn’t enough, he explores how AI and technology are completely reshaping the game, allowing small teams to compete at a level once reserved for the big players. If you’re into business, tech, or just making things happen, Priestley’s insights are like getting the cheat codes to success. This is a conversation you can’t miss if you're ready to take your business to the next level!
Take Your Business to New Heights: Book Your Spot at the UK’s Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:
https://thebizx.co.uk/
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In this conversation, social media strategist Harvey Heggs discusses the importance of building a strong online presence and personal brand. He explains that having employees create personal brands can help align a company towards shared goals, like generating leads or growing socially. While there are risks, such as employees outgrowing the company, the benefits—like building trust and connecting with a wider audience—make it worthwhile. Harvey also points out that personal branding goes beyond just creating content; it’s about telling a story in a way that resonates, whether through blog posts, videos, or other formats.
Harvey shares insights from his own journey, which began when he was 16, learning from successful figures like Graham Stephan and managing social media for a large company in Dubai. He believes that successful social media strategy is not just about posting content but having a clear plan with defined goals and consistency. He highlights the need for innovation, adaptability, and patience, using examples of creators who constantly pivot their strategies to stay relevant and grow their brands.
Ultimately, Harvey encourages businesses and individuals to take social media seriously by developing a strong strategy that guides their content and goals. He emphasizes the importance of staying consistent, being patient, and understanding the power of a well-thought-out plan to achieve long-term success.
Take Your Business to New Heights: Book Your Spot at the UK’s Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:
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Catherine Bishop, a three-time Olympian, shares her insights on performance and leadership, focusing on the need to define what success truly means. She encourages people to think beyond traditional goals like winning medals or meeting targets and to explore the deeper personal and social value of these achievements. Success, she suggests, is a long-term journey that requires clarity about both short-term actions and long-term vision, helping individuals stay on track and make necessary adjustments.
Bishop highlights the importance of intrinsic motivation—such as purpose, mastery, belonging, and autonomy—in sustaining commitment and resilience, especially during challenging times. She explains that performance is about more than just big moments; it involves continuous preparation, learning, and growth. This mindset helps individuals see every step as an opportunity to improve, regardless of immediate outcomes.
In discussing leadership, Bishop emphasises the importance of creating a positive organisational culture. She argues that leaders should foster an environment that values learning, collaboration, and ethical behaviour to prevent toxic cultures. Drawing from her experiences, she contrasts the high-pressure environment of her first Olympics with the supportive culture of her later experiences, demonstrating that high performance thrives best when ambition is balanced with a supportive, ethical approach.
Take Your Business to New Heights: Book Your Spot at the UK’s Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:
https://thebizx.co.uk/
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“Would you rather your spouse be satisfied or loyal?”
In this conversation, Jeffrey Gitomer, a leading authority on sales, customer satisfaction and customer loyalty, and renowned best-selling author, highlights the need to rethink traditional sales methods. Gitomer, whose work has had a major impact on the sales industry, believes that customers prefer to make their own buying decisions rather than being pressured into a purchase. He argues that high-pressure tactics often lead to regret and don’t build lasting relationships. Instead, he promotes a customer-focused approach where genuine conversations and understanding the customer's needs naturally lead to a sale. By asking thoughtful questions and truly engaging with customers, salespeople can create a comfortable environment that encourages buying.
Gitomer also talks about the power of capturing moments of customer satisfaction and using them as authentic testimonials. He explains that real success in sales goes beyond just closing deals; it’s about creating memorable experiences that build customer loyalty. This loyalty, which Gitomer views as more important than just satisfaction, leads to repeat business and referrals, which are key to long-term success. Gitomer, who has influenced many sales leaders, also points out that managers should focus on inspiring their teams, as true inspiration, centred on the customer's experience, has a lasting impact.
Additionally, Gitomer discusses the importance of effective sales training and the role of AI in personalising customer interactions. He emphasises that good training should not only teach sales techniques but also help salespeople understand the reasons behind customer decisions. Gitomer, known for shaping modern sales training, also highlights the value of continuous learning and self-improvement, drawing lessons from classic business books. He encourages listeners to take action, learn from successful people, and apply those lessons to their own paths while staying true to their strengths and values.
Take Your Business to New Heights: Book Your Spot at the UK’s Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025: https://thebizx.co.uk/
Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/
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In this episode of the Business Excellence Podcast, esteemed author and HR professional Debra Corey discusses the profound impact that bad bosses can have on both work and personal life. Drawing from her own experiences, she shares how a bad boss deeply affected her, a situation that resonates with many. Corey explains that while bad bosses often don't intend to cause harm, the emotional damage they cause is real. She identifies different types of bad bosses, such as those who misuse power or fail to show appreciation, and emphasizes the importance of bosses choosing to enrich lives rather than ruin them.
Corey highlights the crucial role of self-awareness and listening to employees in becoming a better boss. She recounts a moment in her career when she realized her management style was negatively impacting her team, prompting her to make necessary changes. Corey introduces the Great Boss Building Block model, which includes key behaviours like empathy and trust, essential for creating a positive and productive work environment. She believes that understanding and addressing these elements is vital for effective leadership.
The episode also explores employee engagement, with Corey stressing the need to address basic elements like pay, benefits, and workspace before focusing on other areas like communication. She explains that these foundational aspects are critical for building a strong, engaged workforce. Corey also discusses the importance of recognizing and appreciating employees in ways that are meaningful to them, and how transparency and continuous communication can further enhance employee motivation and satisfaction.
Take Your Business to New Heights: Book Your Spot at the UK’s Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025: https://thebizx.co.uk/
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In this episode, we explore the essence of leadership with Dr. John Blakey. What sets great leaders apart? Dr. Blakey examines the crucial distinction between management and leadership, emphasising that true leadership is rooted in vision and the courage to pursue it. We discuss the importance of anticipation, recovery from setbacks, and the role of discipline in freeing up mental capacity for innovation.
Dr. Blakey also shares his thoughts on living by one's values and how it ties to leadership excellence. He unpacks the significance of knowing your core beliefs, the danger of arrogance, and the power of humility. The conversation touches on the balance between pride in one’s achievements and the humility to recognise the value in others' journeys.
We also gain personal insights from Dr. Blakey on his journey as an author, lessons learned from his books, and his reflections on prominent leaders like Jacinda Ardern and Gareth Southgate. Tune in to discover what makes a leader truly exceptional and how living by your values can turn you into a force for good in the world.
Don't forget to subscribe, leave a review, and share this episode with others who are passionate about leadership and personal growth.
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Sit down with Mark Wright, the 2014 winner of The Apprentice, to explore his transformative journey from a confident 24-year-old to a seasoned business expert. Mark candidly shares how his initial belief in his business acumen was challenged and reshaped through hands-on experience and the invaluable mentorship of Alan Sugar. Observing Sugar's negotiation prowess and composure in high-stakes situations provided Mark with an accelerated learning curve that many might only achieve much later in their careers.
Mark emphasises the critical importance of experience and failure in business growth. He explains that true mastery cannot be achieved solely through books or podcasts; it requires dealing with real customers, employees, and board members. He shares his scariest decision—leaving a high-paying job to start his own business—and underscores the need for perseverance and resilience in the face of challenges. Mark also discusses the skills essential for successful deal-making, such as emotional intelligence and the ability to read the room, which he learned from his mentor.
The episode also explores the significance of continuous learning and goal-setting in achieving long-term success and personal happiness. Mark highlights the importance of building a strong reputation and maintaining it in today's business world. He shares his favourite books that have inspired him, such as "The Alchemist" by Paulo Coelho and "Can't Hurt Me" by David Goggins, and offers advice on how aspiring entrepreneurs can leverage mentorship, set meaningful goals, and stay motivated. Join us as Mark Wright provides invaluable insights and practical advice for anyone looking to excel in business and life.
Take Your Business to New Heights: Book Your Spot at the UK’s Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025: https://thebizx.co.uk/
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Discover the inspiring journey of a small business owner who embodies tenacity, honesty, and innovation. Starting with humble beginnings in Glasgow, this entrepreneur moved to London with just a backpack and £200. From working in construction to developing a groundbreaking electronic control system for old appliances, their story is a testament to the power of perseverance and self-belief. Their innovations in the heat storage and range cooker industry have not only reduced emissions and costs but have also set new standards for sustainability.
Balancing a thriving business with raising four children, this entrepreneur shares insights into managing both personal and professional responsibilities. Their success is marked by strategic growth, including scaling the business from £1 million to £7 million. A pivotal moment came with the partnership with renowned chef Marco Pierre White, which highlighted the quality and potential of their products. This collaboration, along with a recent legal victory against a major industry player, underscores the company’s credibility and resilience.
Looking ahead, the focus remains on expanding their product range and establishing a national brand. The entrepreneur’s unwavering commitment to sustainability and innovation is driving the business towards a £100 million turnover goal. This video not only showcases the remarkable achievements of a dedicated business leader but also offers valuable lessons in overcoming challenges and staying true to one’s values. Tune in to be inspired by a journey of growth, resilience, and the pursuit of excellence.
Take Your Business to New Heights: Book Your Spot at the UK’s Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025: https://thebizx.co.uk/
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Welcome Andrew Childers, a seasoned procurement expert and the owner of Beyond Procurement, to discuss the critical intersection of business and sustainability. With over 30 years in procurement and 17 years as a business owner, Andrew shares the transformative journey, emphasising the shift towards environmental consciousness in response to the COVID-19 pandemic and evolving climate issues. He explains the core concept of net zero emissions, highlighting the importance of reducing all greenhouse gases, and provides practical advice for small businesses to calculate and minimise their carbon footprints.
Andrew addresses the common barriers small businesses face in adopting sustainable practices, such as lack of time, skills, money, and confusion. He emphasises that these are often mere excuses and shares actionable steps to overcome them, like reducing energy use and waste. The discussion covers the benefits of integrating sustainable practices, including cost reduction, improved brand image, and gaining a competitive edge. Andrew underscores the urgency for businesses to adapt to the increasing legislative and stakeholder pressures and the ripple effect from larger organisations to smaller enterprises.
Gain valuable insights into the practical steps towards sustainability, such as local energy generation, managing energy use, and upgrading equipment for better efficiency. Andrew's expertise provides a compelling case for the immediate and long-term benefits of going green, from operational cost savings to enhanced brand reputation and market competitiveness. This episode is a must-listen for business owners and professionals seeking to future-proof their operations and thrive in an environmentally-conscious market. Tune in now to discover how sustainable practices can drive your business success.
Take Your Business to New Heights: Book Your Spot at the UK’s Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025: https://thebizx.co.uk/
Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/
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Welcome Andrea Waltz as she explores the essence of achieving excellence in business sales. Drawing from her extensive experience and expertise, Andrea explores key strategies that empower sales professionals to elevate their performance and foster lasting client relationships.
Throughout this episode, Andrea emphasises the fundamental importance of understanding customer needs at a profound level. She advocates for a paradigm shift towards asking insightful questions that uncover the true essence of client challenges. This approach, inspired by thought leaders such as Tim Ferriss, highlights the value of providing elegantly simple solutions that directly address customer pain points.
Andrea underscores the critical role of building trust through personalised engagement. She discusses strategies for becoming a trusted advisor rather than just a salesperson, stressing the significance of active listening and aligning solutions with individual client needs. This personalised approach not only enhances customer satisfaction but also strengthens long-term business relationships.
Finally, Andrea explores the integral aspects of integrity and follow-through in sales excellence. She shares practical insights on the importance of timely follow-up and maintaining promises, which are essential for cultivating reliability and trustworthiness with clients.
Take Your Business to New Heights: Book Your Spot at the UK’s Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025: https://thebizx.co.uk/
Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/
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Welcome Alison Edgar MBE, a renowned entrepreneur and sales trainer. Alison shares her incredible journey from a working-class upbringing in Clydebank to receiving an MBE for her contributions to business. She discusses the true meaning of entrepreneurship, emphasising the importance of calculated risks and finding passion and purpose in one's work. Alison's transition from corporate sales to starting her own business at 46, motivated by a lack of vision in her previous company, offers valuable lessons for aspiring entrepreneurs.
Alison also dives into her secrets for effective time management and achieving happiness, including her unique morning routine that sets a positive tone for the day. She highlights the power of setting and achieving goals, drawing from concepts in her book "Smash It." Additionally, Alison addresses the psychological barriers that hold people back, such as the fear of change and failure, and shares strategies to overcome them, referencing motivational frameworks like "The Chimp Paradox."
This episode is packed with actionable advice and inspiring stories that will motivate you to take the next step in your entrepreneurial journey. Alison discusses the importance of sales skills in all aspects of life, not just in business, and the significance of effective communication and relationship-building.
Take Your Business to New Heights: Book Your Spot at the UK’s Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025: https://thebizx.co.uk/
Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/
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Welcome to the Bizx podcast! Today, Olympic champion Sally Gunnell joins us to reveal the mental strategies and mindset that led to her iconic Olympic victory.
Sally discusses her rigorous preparation, which involved daily mental rehearsals for a year, allowing her to enter "the zone" and perform at her peak without conscious thought. This intense focus helped her overcome doubts and physical challenges, showcasing the power of mental resilience and preparation in achieving success.
Sally also emphasises the importance of enjoying the journey and continuous improvement. Her passion for learning and refining her skills kept her motivated throughout her career, even more than the accolades.
She believes that failure is a better teacher than success, using setbacks as opportunities for growth. Post-retirement, Sally transitioned into helping others manage stress and anxiety through mindfulness and stress management techniques. She highlights how harnessing stress positively can be a powerful force for achievement.
Incorporating these principles into business can create significant synergies. The strategies that drive athletic success—routine, preparation, and positive reinforcement—can be applied to professional life to achieve personal bests in any field.
Sally's insights on overcoming fear, maintaining a positive mindset, and integrating physical activity into daily life are key to achieving personal and professional success. Tune in to this inspiring episode to learn how Sally Gunnell achieved greatness and how you can apply these lessons to your own life.
Don’t miss out on the Business Excellence Podcast—listen now on Spotify, Apple, and Google Podcasts!
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Join us for an inspiring interview with Andrew Scott, a true embodiment of resilience and entrepreneurial spirit. From a childhood marked by IRA bombings in Northern Ireland to building and rebuilding multiple successful businesses, Andrew’s journey is nothing short of extraordinary. Hear firsthand how he turned personal and professional adversity into triumph, leveraging every setback as a stepping stone to greater achievements. This is a story of overcoming severe trauma, strategic innovation, and relentless determination that you won’t want to miss.
In this captivating episode, Andrew shares the valuable lessons he learnt from his early business ventures, including the critical importance of market research and customer focus.
He recounts his experience of turning around a distressed business in South Wales, which he ultimately sold in a lucrative deal, only to face personal and financial ruin with a subsequent venture. Andrew's story highlights the crucial role of humility, due diligence, and resilience in navigating the unpredictable world of entrepreneurship.
Discover how he transformed his failures into opportunities, culminating in the creation of Perplex, a successful consultancy and marketing group.
Andrew’s journey doesn’t stop there. Learn about his venture into the media world with the founding of Business Leader magazine, which rapidly grew from a regional publication to a national powerhouse with over 1.2 million online readers.
Today, Andrew continues to fuel his passion for helping businesses scale with his latest project, The Scale-Up. This interview is packed with actionable insights and motivational stories that can guide you on your own entrepreneurial path. Subscribe now, like, and comment to stay updated on more transformative content!
Take Your Business to New Heights: Book Your Spot at the UK’s Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025: https://thebizx.co.uk/
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