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In this episode of the Toss C3 podcast, Greg Hanna and Neil discuss the top three reasons companies decide to replace their Managed Service Providers (MSP) or Managed Security Service Providers (MSSP), with poor performance taking center stage. Greg reflects on how crucial immediate response times and reliable communication are in today’s fast-paced world, where even a minor delay can lead to lost trust. Drawing from Toss C3's history since 1987, Greg shares how the company built its foundation on timely, 24/7 service, ensuring clients never feel abandoned. Tune in to hear tips on how businesses can evaluate potential providers and avoid frustrating service experiences.
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In this episode of the Toss C3 podcast, Neil and Greg Hanna dive into the critical issue of RMM abuse, a growing cybersecurity threat in the IT service provider space. Learn what RMM (Remote Monitoring and Management) tools are, how they’re used to manage multiple clients’ systems, and why they’ve become prime targets for cyber terrorists. Greg explains the vulnerabilities that lead to devastating hacks, such as the infamous Kaseya breach, and how even government agencies have been impacted. Discover the steps MSPs (Managed Service Providers) must take to safeguard their clients and what businesses should ask to ensure their provider is prepared against this invisible danger. Don't miss this deep dive into a crucial cybersecurity topic that could save your business from disaster!
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In this episode of the Toss C3 podcast, Greg Hanna to dives into the world of biometric authentication—fingerprint and facial recognition—and its potential pitfalls. While biometrics offer convenience, they can also expose users to new vulnerabilities. Greg shares shocking insights on how easy it is to bypass these security measures with 3D printing and photos, and why relying on them for sensitive data, like banking apps, could be a costly mistake. Tune in to learn the truth behind biometric security, when it’s safe to use, and when to stick to traditional methods to protect your digital life.
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In this episode of the Toss C3 podcast, host Greg Hanna, founder of Toss C3, talks about a critical IT challenge facing business and municipal leaders today. When it comes to cybersecurity and IT infrastructure, many executives and firm administrators often defer to their IT department, feeling unqualified to engage in these technical conversations. But as Greg points out, this hands-off approach can lead to disastrous consequences, such as ransomware attacks and data breaches. Greg breaks down the psychological reasons behind this delegation and offers practical advice for leadership to take a more active role in IT oversight, ensuring they aren't caught off-guard when things go wrong. Tune in to learn how to inspect what you expect when it comes to your organization's digital security.
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In this episode of the TOSSC3 Podcast, host Neil Haley and Greg Hanna, founder of TOSSC3, explore the double-edged sword of AI and its implications for cybersecurity. While ChatGPT and similar AI tools are revolutionizing industries, Greg dives deep into how unfettered access to AI APIs allows malicious actors to exploit these platforms, bypassing safeguards and opening doors to cyber threats. From writing malware to crafting ransomware, Greg explains how generative AI can be manipulated and why businesses must take proactive measures to secure their systems. Listen in to learn how to protect your organization from the evolving threats AI presents and why the basics of cybersecurity are more important than ever.
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In this episode of the TOSSC3 Podcast, host Neil Haley sits down with Greg Hannah, founder of TOSSC3, to discuss the alarming rise in cybersecurity threats and the impact on businesses, from healthcare companies to insurance giants. Greg shares how the demand for digital convenience has weakened security systems, making companies more vulnerable to cyberattacks. They explore how Zero Trust is now a necessity, not an option, in the fight against hackers. With real-world insights and expert advice, Greg delves into why business leaders must take charge of IT security oversight to protect their companies from devastating breaches. Tune in to learn essential strategies to safeguard your organization in this digital age.
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In this episode of the Toss C3 Podcast, Greg Hanna returns to discuss the second major reason companies replace their Managed Service Provider (MSP) or Managed Security Service Provider (MSSP) — lack of expertise. Greg breaks down the importance of working with specialists over generalists in IT, likening it to medical care where deep expertise is critical for solving complex problems. Learn how skilled engineers and specialists can prevent ransomware, identify root causes, and provide long-term solutions, ensuring businesses maintain confidence in their service providers. Tune in for practical insights on choosing the right MSP for your company.
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In this episode of the Toss C3 Podcast, host Greg Hanna dives deep into the often-overlooked risks lurking in your backup servers. Joined by guest Neil, Greg explains why backup servers, frequently neglected during IT upgrades, are prime targets for hackers. Discover why Software as a Service (SaaS) backup solutions offer a more secure, constantly updated alternative to traditional on-premise backups. Greg also sheds light on how cloud-based SaaS can speed up data recovery while reducing vulnerabilities. Tune in to learn how to safeguard your data and avoid becoming a victim of cyber-attacks.
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In this episode of the TOSS C3 podcast, host Neil dives into the critical importance of incident response automation with cybersecurity expert and TOSS C3 founder, Greg Hanna. Greg explains how automated systems can swiftly detect, quarantine, and neutralize threats—sometimes even before they fully materialize. Learn how advanced technologies like AI, machine learning, and behavioral analysis play a pivotal role in protecting your organization from cyber attacks. Discover why being "just ahead of real-time" is essential in safeguarding your digital assets, and how the right enterprise solutions can make all the difference. Don't miss this insightful conversation on enhancing your cybersecurity strategy with cutting-edge automation.
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In this episode of the TOSS C3 podcast, host Neil chats with cybersecurity expert and TOSS C3 founder, Greg Hanna, about the dangers of outdated operating systems and unpatched software. Discover why even Fortune 10 companies can be at risk when they neglect updates, and learn practical strategies for protecting your organization from security vulnerabilities. Greg shares insights on the importance of timely updates, the role of checklists in maintaining cybersecurity, and why it's crucial for leaders to stay informed—even if they aren't IT experts. Don't miss this essential conversation on safeguarding your digital infrastructure.
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In this episode of the Toss C3 Podcast, Greg Hanna, founder of Toss C3, talks about the critical importance of password management in the modern digital landscape. Greg emphasizes why strong, regularly updated passwords are essential in preventing breaches, especially as hackers increasingly target personal and corporate information. Learn about the best practices for creating and managing secure passwords, the risks of using weak or repeated passwords, and how password managers can simplify the process. Greg also discusses the dangers of common mistakes, such as storing passwords in unsecured locations, and the growing threat of RMM tool abuse. If you're serious about cybersecurity, this episode is a must-listen to help protect yourself and your business from costly data breaches. Tune in to discover why cybersecurity is no longer just an IT issue, but a crucial specialty that every organization needs to prioritize.
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In this episode of the Toss C3 Podcast, host Neil Haley welcomes Greg Hanna, founder of Toss C3, to discuss the increasing role of robotic surgery in healthcare and the cybersecurity challenges that come with it. As robotic systems take on more complex surgical tasks, the need for robust cybersecurity measures becomes critical. Greg shares insights into how hospitals are improving their defenses compared to the vulnerabilities of 2020-2021, but also highlights the ongoing threat of ransomware attacks targeting healthcare facilities. Tune in to learn about the latest cybersecurity strategies, the importance of specialized security over general IT, and how innovations like ZPS Plus are helping protect critical medical infrastructure. Don't miss this vital conversation on safeguarding the future of healthcare.
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In this engaging episode of the Toss C3 Podcast, host Neil and founder Greg Hanna delve into the top three reasons companies decide to replace their Managed Service Providers (MSP) or Managed Security Service Providers (MSSP). The primary focus? Poor performance. Greg shares his experiences since the inception of Toss C3 in 1987, emphasizing the importance of immediate response and exceptional service. Hear about the evolution from car phones to 24/7 manned help desks and the critical role of consistent, high-quality performance in building and maintaining client relationships. Greg and Neil also discuss practical tips for evaluating potential service providers from the initial contact, ensuring you choose a partner who won't let you down. Tune in for valuable insights and expert advice on maintaining top-notch service in today’s demanding tech landscape. Visit tossc3.com to learn more and schedule a call with Greg today.
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In this episode of the Toss C3 Podcast, host Neil welcomes Greg Hanna, the founder of Toss C3, to discuss the critical factors companies consider when replacing their Managed Service Providers (MSP) or Managed Security Service Providers (MSSP). Greg dives deep into the dual aspects of cost: the actual price paid and the hidden costs of choosing the wrong provider. Learn about the importance of speed to response, personalized service, and the true value of expertise. Discover how to balance these elements to get the best value for your money, whether you're looking for low-cost options or premium services. Tune in to get expert advice and real-world examples that will help you make informed decisions for your business's IT needs. Visit tossc3.com to schedule a call with Greg and find out how Toss C3 can optimize your IT services.
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In this engaging episode of the TOSC3 Podcast, host Neil sits down with Greg Hanna, founder of TOSC3, to explore the top three reasons companies replace their Managed Service Providers (MSP) or Managed Security Service Providers (MSSP). The conversation zeroes in on the primary culprit: poor performance. Greg shares the importance of immediate response and reliable service, drawing on experiences from his company's inception in 1987 when car phones were cutting-edge technology. The episode highlights the significance of swift and effective communication, especially in today’s high-stress, immediate-response world. Greg offers invaluable insights into evaluating service providers from the first contact and maintaining high performance through 24/7 availability and consistent, closed-loop communication. Tune in to learn how to ensure your MSP or MSSP is meeting your needs and what steps to take if they fall short.
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In this episode of the TOSC3 Podcast, host Neil is joined by Greg Hanna, founder of TOSC3, to dive deep into the crucial topic of cybersecurity. The discussion highlights the importance of updating and patching operating systems and applications to prevent security breaches. Greg shares eye-opening anecdotes, including a Fortune 10 client still using outdated Windows NT in their manufacturing plant, and emphasizes the proactive steps organizations and individuals must take to stay secure. They also touch on the recent Chrome 114 release, which addresses 16 security flaws, and the ongoing cat-and-mouse game between cybersecurity experts and hackers. Tune in to learn essential tips and strategies to protect your digital assets and ensure your organization's stability.
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Join host Neil Haley and Toss C3 founder Greg Hanna in this insightful episode of the Toss C3 Podcast as they explore the critical importance of SAS (Software as a Service) backup solutions in today's cybersecurity landscape. Greg dives into the vulnerabilities of traditional backup servers and why they often become prime targets for cyberattacks. From neglect in patching to the devastating consequences of a breached backup server, Greg lays out the risks businesses face and the strategic advantages of adopting a SAS backup service. Discover why continuous patching, encryption, and offsite storage are pivotal in safeguarding your data against ransomware and other malicious threats. Don’t miss this essential discussion on protecting your business data with the right backup strategy.
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In this eye-opening episode of the Toss C3 Podcast, host Neil Haley welcomes cybersecurity expert and Toss C3 founder Greg Hanna to discuss the alarming rise of supply chain hacks and the hidden dangers of cheap electronics. They delve into the recent news of guerrilla malware infecting over 9 million Android devices, exploring how cybercriminals exploit budget-friendly tech to execute malicious activities. From pre-installed malware on budget smartphones to the risks of free USB keys and counterfeit cryptocurrency wallets, Greg and Neil unpack the terrifying reality of modern cybersecurity threats. They also share practical advice on how to protect yourself and your devices from these ever-evolving dangers. Don’t miss this crucial conversation on staying safe in an increasingly connected world.
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In this episode of the TOSS C3 Podcast, host Neil Haley converses with Greg Hanna, founder of TOSS C3, about a sophisticated phishing attack targeting Microsoft 365 users. The discussion highlights a recent phishing campaign that exploits executives in various industries using a technique called "Evil Proxy," which intercepts and manipulates login attempts to steal sensitive information.
Greg explains how attackers use visually similar domain names and convincing login pages to trick users into providing their credentials and two-factor authentication (2FA) codes. Once obtained, these credentials allow attackers to gain unauthorized access to the real Microsoft environment, enabling them to steal information, redirect payments, and manipulate employee data.
The conversation emphasizes the critical need for robust cybersecurity measures, including endpoint detection and response (EDR) systems and managed detection and response (MDR) services. Greg advocates for investing in enterprise-level security solutions equipped with artificial intelligence, machine learning, and behavioral analysis to protect against such attacks. He also discusses the importance of a 24/7 Security Operations Center (SOC) to provide continuous monitoring and rapid response.
Listeners are encouraged to take proactive steps to safeguard their systems, such as setting up a Zero Day Protection Service (ZPS) and conducting regular vulnerability assessments. Greg offers complimentary penetration tests and personalized consultations to help businesses strengthen their cybersecurity posture.
To learn more and secure your business, visit TOSS C3's website and schedule a call with Greg Hanna. The episode underscores the evolving landscape of cyber threats and the importance of staying vigilant and prepared.
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In this episode of the TOSS C3 Podcast, host Neil Haley engages in a dynamic conversation with Greg Hanna, the founder of TOSS C3, about the critical issue of zero-day vulnerabilities. The discussion centers around a significant cybersecurity breach involving Sony Interactive Entertainment, which was caused by a zero-day vulnerability in Progress Software's MOVEit Transfer platform. This incident impacted nearly 6,791 individuals, highlighting the severe consequences of such exploits.
Greg and Neil delve into the nature of zero-day vulnerabilities, emphasizing their unpredictability and the lack of available defenses until they are discovered and patched by vendors. The conversation also explores a recent SQL injection attack on MOVEit, which underscores the importance of timely patching and vigilant cybersecurity measures.
The episode provides valuable insights into proactive steps organizations can take to protect themselves, such as implementing advanced technologies from the security sector, zero trust network access systems, and constant posture checking devices. Greg shares his experiences and the innovative solutions TOSS C3 is developing to safeguard against these threats.
The podcast concludes with a broader discussion on the impact of cybersecurity breaches on consumer behavior, particularly in online sales, and the increasing reliance on trusted, large-scale e-tailers like Amazon. Greg Hanna encourages listeners to stay informed and vigilant, highlighting the need for ongoing cybersecurity awareness and preparedness.
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