Episodes

  • In the stock market world, they always talk of two different markets; The BULL market and the BEAR market.

    The Bull market is when things are thriving, growing and everything is increasing in value. The Bear market is the downturn, when things are depreciating and loosing value.

    The intresting thing is that following every Bear market comes the Bull market.

    The service industry (salons included) have been in a Bear market since the beginning of Covid, we are all fully aware of this. BUT, we are at the start of the Bull market and new opportunites are popping up all over the place!

    The question is, are you AWAKE to them?

    In this episode I'll tell you about the opportunities I've personally been presented with and also the opportunities I'm seeing in the industry that you can tap into.

    Take a listen...

    David.

    Connect with the High Performance Stylist

    Website: www.joinhps.com

    Facebook: https://www.facebook.com/highperformancestylistcoaching @highperformancestylistcoaching

    Instagram: https://www.instagram.com/highperformancestylist/
    @highperformancestylist

  • The person that runs our front desk (aka F.O.H) is one of the most important roles in our business and therefore one of the most important hires we can make.

    So, why is it so difficult to find this person?

    When I first started looking for this person for my salon it was like a revolving door of "hires & fires".

    Infact it took 3 years before I finally hired the ROCK STAR I needed!

    So how did I do it?

    What changed and how did this person finally find me?

    If you have been struggling to fill this key position in your salon this is the episode for you!

    Get ready to find the person that can transform your business, elevate your customer service and give your team the support they need and deserve!

    Take a listen....

    David.

    Connect with the High Performance Stylist

    Website: www.joinhps.com

    Facebook: https://www.facebook.com/highperformancestylistcoaching @highperformancestylistcoaching

    Instagram: https://www.instagram.com/highperformancestylist/
    @highperformancestylist

    Email address: mailto:[email protected]

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  • There's hundreds of ways we can increase our business revenue.

    We could come up with some cool "grass roots" marketing.

    We could up our social media game and post multiple times a day on multiple platforms.

    We could find a new "rock star" stylist with a full-book of guests.

    But although these are all possibilities, they all take a significant amount of time before we see the new guests in our chair and the money in our bank account.

    What I want to talk about today is not only the fastest way to see a return on your efforts, its also the simplest and as close to a guarantee you are ever likely to get.

    I promise this will be a "light bulb" moment for the majority of you.

    So let me just say this right now, "You're welcome for the pay rise" :))

    Take a listen...

    Have A Blessed Day,

    David.

    Connect with the High Performance Stylist

    Website: www.joinhps.com

    Facebook: https://www.facebook.com/highperformancestylistcoaching @highperformancestylistcoaching

    Instagram: https://www.instagram.com/highperformancestylist/
    @highperformancestylist

    Email address: mailto:[email protected]

  • Overwhelm is a living, breathing thing when running a business.

    It doesn't matter how well we plan and schedule our day or week, we are often met with "fires" that surprise us and need our attention.

    So how do we overcome this?

    How can we insure that everything that needs to get done is happening?

    How can we free ourselves and create more hours in our day?

    Is the answer to bring in a salon manager and if so how much will this cost?

    Or do we really need a business partner and if this is the answer how much of our compamy must we give up?

    Or perhaps there's an easier way!

    Can we still remain in complete control of our business and remain with 100% ownership AND get everything done that needs to get done????

    Take a listen...

    Have A Blessed Day,

    David.

    Connect with the High Performance Stylist

    Website: www.joinhps.com

    Facebook: https://www.facebook.com/highperformancestylistcoaching @highperformancestylistcoaching

    Instagram: https://www.instagram.com/highperformancestylist/
    @highperformancestylist

    Email address: mailto:[email protected]

  • I'm yet to find the "perfect" team (mine included).

    Some have come close, but there is always at least one team member who always seems to have the wrong attitude. They never seem, excited or inspired to be in the salon.

    Not that you're thinking of firing them, but you just wish that each day didn't seem like such a challenge.

    Some of you may be reading this and thinking, thats HALF of my team!

    This wouldn't surprise me either, we have had a thoroughly crap 2 years in the salon world and even the most passionate stylist is bound to feel deflated

    So what can we do about it?

    How can we reconnect, reinvigorate and create the SHIFT that gets them fired-up and back on track?

    The first thing I want to say is you are not on your own! The reason I decided to talk about this specific topic is because of the amount of times I've had this conversation with salon owners all over the world recently.

    Secondly, every team in every industry needs to be "re-fired-up" at least a couple of times a year it's just usually not this close to the excitement of New Year.

    So, take a listen and even if your team are currently in a great place, I guarantee the day will come soon, where it's time to sit down and regain connection.

    Take a listen...

    Have A Blessed Day,

    David.

    Connect with the High Performance Stylist

    Website: www.joinhps.com

    Facebook: https://www.facebook.com/highperformancestylistcoaching @highperformancestylistcoaching

    Instagram: https://www.instagram.com/highperformancestylist/
    @highperformancestylist

    Email address: mailto:[email protected]

  • Is this going to be the year you finally build the business you originally set-out to build?

    Is this going to be the year you finally hit the revenue that gives you the life you've always wanted?

    Will this be the year your team maximize their efforts and create the careers they've always wanted?

    If the answer is YES then there is something that MUST happen in your business.

    Your team MUST realize that THEY are in-control of their own destiny!

    They MUST realize they are are capable of building their own brand and their own business within your business!

    And YOU must be ok with them doing this and realize your role as a leader is supporting this individual growth.

    So, how do we make this happen....?

    What's the conversation that will give them this realization and how can we support team members on their journey?

    Take a listen....

    Have A Blessed Day,

    David.

    Connect with the High Performance Stylist

    Website: www.joinhps.com

    Facebook: https://www.facebook.com/highperformancestylistcoaching @highperformancestylistcoaching

    Instagram: https://www.instagram.com/highperformancestylist/
    @highperformancestylist

    Email address: mailto:[email protected]

  • SPECIAL EPISODE ALERT!!!

    Nicole and I were interviewed for The Hair Game Podcast last week, which is based out of Los Angeles.
    This ended up being so much fun and a super interesting conversation...

    Salon Business Consultants David & Nicole Barnett @highperformancestylist went from hairstylists to salon owners, and have learned a ton along the way.

    They have taken their knowledge of salon business building and focused on helping other salon owners achieve more success.

    This Week's Topics:

    • Getting into the salon business

    • Selling their salon and moving back to England for family

    • Developing the different facets of their education

    • Top 3 Problems facing salon businesses right now

    - Recruiting & Retention: How do I find (and keep) quality people around me?

    - Finances: Where is the money going?

    - Standing Out: How can I make my salon unique from all the others?

    • Not working Saturdays: changing the business model

    Have you left a review for The Hair Game Podcast yet? We have a monthly drawing to win $500 cash!

    To enter, just leave a review on the Apple podcasts app or iTunes. ⁣⁣Don't forget to leave your Instagram handle so we can find you!⁠

    FOLLOW US http://www.instagram.com/thehairgamepodcast http://www.instagram.com/salonrepublic http://www.instagram.com/loveerictaylor http://www.facebook.com/salonrepublic

  • Any way you cut it, the last 12 months has been an experience filled with lessons.

    Lessons about business, lessons about ourselves, lessons about government, lessons about medicine, lessons about human nature.

    I'm here to review and talk to you about the business lessons.

    It would be very easy to just dismiss the last year and just focus on moving on- "NEXT"!

    But, just like any event we organize or attend, the "gold" is in sitting down, once it's all said and done and reviewing what we have learned, where can we improve, the areas we did well and how we make it even better!

    There are many salon owners that have just been waiting for things to get back to normal. For things to return to the way they use to be. If you fall into this category, I'm here to tell you that this IS normal, the NEW normal.

    Time doesn't go back (unless you're Marty McFly and you've been gifted a DeLorean time machine), it just moves forward and we need to make the right adjustments so our business moves with it.

    So, how do we know what to change and how we become a business of the future?

    By reviewing the last year and adding certain systems, services, procedures to our business so we can THRIVE in the new world.

    If you know you need to make changes but you just haven't go around to it, don't panic, there's time!

    This episode will help you put the plan together and give you the road map to your future salon.

    Take a listen..

    Have A Blessed Day,

    David.

    Connect with the High Performance Stylist

    Website: www.joinhps.com

    Facebook: https://www.facebook.com/highperformancestylistcoaching @highperformancestylistcoaching

    Instagram: https://www.instagram.com/highperformancestylist/
    @highperformancestylist

    Email address: mailto:[email protected]

  • If you've been considering "skipping" your Holiday Open House for your guests this year, let me suggest you reconsider.

    An open house is a party, so while it's all about celebration, bubbles & bites, it's also an opportunity for us to increase revenue, expand our client base and even set us up for a busy January and February.

    Any event that is related to or takes place in our business has to have a focus on making money or expanding our business.

    In this episode I give you three examples that will insure your guests and your team have lots of fun and a thoroughly enjoyable evening at your open house while at the same time maximising revenue and setting you up for a busy start to 2022.

    Take a listen.....

    Have a blessed day,

    David.

    Connect with the High Performance Stylist

    Website: www.joinhps.com

    Facebook: https://www.facebook.com/highperformancestylistcoaching @highperformancestylistcoaching

    Instagram: https://www.instagram.com/highperformancestylist/
    @highperformancestylist

    Email address: mailto:[email protected]

  • Do you sometimes feel like the nagging parent because you seem to be always asking your team to post on social?!

    You know how important it is to post, they know how important it is to post but trying to get them to be consistent is an uphill battle!

    Social media is a part of being in business today, whether you are an owner or a stylist behind the chair.

    So in this episode I'm going to give you my strategy that will not only give your stylist all the ideas and content they need but also have maximum effect on growing their business.

    Take a listen.....

    Have a blessed day,

    David.

    Connect with the High Performance Stylist

    Website: www.joinhps.com

    Facebook: https://www.facebook.com/highperformancestylistcoaching @highperformancestylistcoaching

    Instagram: https://www.instagram.com/highperformancestylist/
    @highperformancestylist

    Email address: mailto:[email protected]

  • Have you thought of selling your business?

    What is your salon really worth?

    How do you even put a price or value on it?

    Most people think of selling their business when they can no longer stand going into it!

    This is the WRONG time to start thinking about selling it!

    You need a plan and you need enough time to execute this plan so you can maximise the price you deserve for your business.

    This is something I've had first hand experience with since I sold my salon 5 years ago and and was able to do it in a way that maximised the sale price and set me and my family up for our next adventure!

    Get ready to take notes because we all (at some point) need an exit strategy!

    Take a listen.....

    Have a blessed day,

    David.

    Connect with the High Performance Stylist

    Website: www.joinhps.com

    Facebook: https://www.facebook.com/highperformancestylistcoaching @highperformancestylistcoaching

    Instagram: https://www.instagram.com/highperformancestylist/
    @highperformancestylist

    Email address: mailto:[email protected]

  • It's usually me asking all the questions on The HPS Podcast, but today I want to share an interview that Nicole and I were asked to do for my friend, Dom Lehanes show, The How To Cut It Podcast.

    It was a refreshing change to have the shoe on the other foot as Dom asks us about the current state of the hair industry, some of the biggest challenges and of course can, "We Don't Do Saturdays" really work?

    Also, it's a rare chance to hear the thoughts and opinions of my wife and business partner Nicole.

    Take a listen...

    Have a blessed day,

    David.

    Connect with the High Performance Stylist

    Website: www.joinhps.com

    Facebook: https://www.facebook.com/highperformancestylistcoaching @highperformancestylistcoaching

    Instagram: https://www.instagram.com/highperformancestylist/
    @highperformancestylist

    Email address: mailto:[email protected]

  • I came across a fairly random post in one the hairdresser Facebook groups recently that caught my attention.

    It described how this stylist had managed to create his perfect lifestyle and balance between his career and personal life.

    He told a story about being able to cancel a full day of clients, reschedule them and take the day off to attend a festival, without a single complaint and received a bunch of flowers from one of them as a thank you!

    Not only that..... but after wearing many different hats in the hair world, Luke Hopkins has managed to create a business where he works less hours than he ever has and earns over twice his previous income!

    I knew I had to get him on the podcast for the full story!

    This is one of my favourite interviews I've had the pleasure to do and a clear reminder to us all of what's possible when we know what we want and we don't stop until we've made it happen!

    Take a listen....

    Blessings,

    David.

    P.S You can connect with Luke on social :

    Facebook & Instagram: @lukehopkinshair

    Connect with the High Performance Stylist

    Website: www.joinhps.com

    Facebook: https://www.facebook.com/highperformancestylistcoaching @highperformancestylistcoaching

    Instagram: https://www.instagram.com/highperformancestylist/
    @highperformancestylist

    Email address: mailto:[email protected]

  • If you listened to Episode 96 of The High Performance Stylist Podcast, you heard me RAVE about the amazing experience I had buying a new pair of sneakers at Fleet Feet.

    Well, I couldn't stop without digging a little deeper into the training and pursuit of excellence that Fleet Feet clearly stand for in their company.

    My digging led me to todays guest. Alex Tallman is the Senior Manager of Retail Experience at Fleet Feet, which basically means he sets and maintains the standards for the experience I personally witnessed.

    This is the first time I've spoken to Alex so have a listen as I ask him about the origins of Fleet Feet and how they manage to create such a high level of consistency throughout their company.

    We also talk about recruitment which seems to be the biggest challenge in every business today!

    Grab a pen because you're going to want to take some notes with this one.....

    Take a listen....

    Have a blessed day,

    David.

    Connect with the High Performance Stylist

    Website: www.joinhps.com

    Facebook: https://www.facebook.com/highperformancestylistcoaching @highperformancestylistcoaching

    Instagram: https://www.instagram.com/highperformancestylist/
    @highperformancestylist

    Email address: mailto:[email protected]

  • It's the 100th EPISODE so you know it's going to be a BIG ONE.

    That's all I'm saying.

    Take a listen....

    Have a blessed day,

    David.

    Connect with the High Performance Stylist

    Website: www.joinhps.com

    Facebook: https://www.facebook.com/highperformancestylistcoaching @highperformancestylistcoaching

    Instagram: https://www.instagram.com/highperformancestylist/
    @highperformancestylist

    Email address: mailto:[email protected]

  • Ep99: This Could Change Your Business Forever.

    Disruption is a word that gets thrown around a lot in business these days.

    But over the last 30 years I've been in hairdressing I think there has only been 2 or 3 things that have truly disrupted the industry.

    These have usually been products such as Keratin treatments and Olaplex that allows us a result we couldn't achieve before or it's been a technique that has never been seen before.

    I believe that what I'm about to share with you has the power to disrupt our industry and it's not a product or a service.

    This episode is a LIVE presentation that Nicole and I did where we shared this concept with the industry.
    Please listen carefully because the idea is simple but the depth of the reason behind it, is the important part that you must understand.

    I apologise the sound isn't our usual standard because its an Instagram LIVE, but you will certainly understand the information.

    Please reach out to me and let's talk further about how this can be implemented in your business the correct way to promote growth and further success.

    Book a call through www.joinhps.com

    Take a listen....

    Have a blessed day,

    David.

    Connect with the High Performance Stylist

    Website: www.joinhps.com

    Facebook: https://www.facebook.com/highperformancestylistcoaching @highperformancestylistcoaching

    Instagram: https://www.instagram.com/highperformancestylist/
    @highperformancestylist

    Email address: mailto:[email protected]

  • This is a special episode because it's a peak behind the curtain of a LIVE recording of a coaching session I did in our Private HPS Platinum Group.

    Are you a salon owner that has additional "space" in your salon?

    Perhaps you have one or two beauty rooms or maybe an education space?

    Have these rooms been vacant recently?

    Maybe you feel they don't really cost you anything because they are "included" in your salon space, but is this the truth?

    How much money could you potentially making from this space and where do you find the people/businesses to rent them?

    People are currently searching for opportunity and this space in your salon could be the exact thing they are looking for and a great additional revenue stream for you!

    Take a listen....

    Have a blessed day,

    David.

    Connect with the High Performance Stylist

    Website: www.joinhps.com

    Facebook: https://www.facebook.com/highperformancestylistcoaching @highperformancestylistcoaching

    Instagram: https://www.instagram.com/highperformancestylist/
    @highperformancestylist

    Email address: mailto:[email protected]

  • So many salon owners say to me, "I'd love to hire an assistant/apprentice, but I just can't afford to".

    Every apprentice I've ever hired has immediatley been an asset to my business and not an expense.

    There is a very clear way you can make sure that whether you have one apprentice or four apprentices, they are all making the business money right from day one and not costing you a penny!

    In this episode I give you my 4 step process to not only insuring your apprentice is profitable, but also how you will keep them excited and engaged to be in the salon.

    Take a listen....

    Have a blessed day,

    David.

    Connect with the High Performance Stylist

    Website: www.joinhps.com

    Facebook: https://www.facebook.com/highperformancestylistcoaching @highperformancestylistcoaching

    Instagram: https://www.instagram.com/highperformancestylist/
    @highperformancestylist

    Email address: mailto:[email protected]

  • At this stage of my career, its a rare occurrence that my "Mind is BLOWN" by the standard of customer service I receive from a business or service.

    However, I'm delighted to say that it happened to me last week and it was in the most unlikely of places.

    It wasn't in a Four Seasons Hotel, it wasn't flying Business Class with Virgin Atlantic. It wasn't even in one of the incredible salons that I know so well.

    I was buying a pair of sneakers in a sports store!

    Now you may be thinking, what does buying a pair of sneakers have to do with the salon business?

    The answer is NOTHING but at the same time EVERYTHING!

    Service is service and we can learn so much from businesses outside our own industry.

    This sports store have obviously put an incredible amount of time and energy into creating an EXCEPTIONAL level of customer service and training their team to create amazing consistency.

    I know there will be many take-aways from this episode to get you thinking and adapting to your own business.

    Take a listen....

    Have a blessed day,

    David.

    Connect with the High Performance Stylist

    Website: www.joinhps.com

    Facebook: https://www.facebook.com/highperformancestylistcoaching @highperformancestylistcoaching

    Instagram: https://www.instagram.com/highperformancestylist/
    @highperformancestylist

    Email address: mailto:[email protected]

  • One of the most dramatic changes we have seen over the last couple of years has been the way we receive education.

    Covid, of course, has played a large part in this process, forcing everyone who wants to teach a class of any description to reconfigure it to a "virtual" class.

    But what about the apprenticeship program?
    Will they become a a thing of the past or is there an "evolution" of the classic apprenticeship that could be an even better and more impactful method?
    In this episode I'm switching things up a bit, because I've invited two people to join me that are both salon owners and educators.

    Paul & Cole Thompson have a wealth of experience and have come up with not only keep the apprenticeship alive but delivering it in a way that produces an exceptional level of hairstylist.

    (If you want to connect with Paul & Cole and learn more about Elevation H, you can contact them through their website at www.elevationh.com)

    Take a listen...

    Have a blessed day,

    David.

    Connect with the High Performance Stylist

    Website: www.joinhps.com

    Facebook: https://www.facebook.com/highperformancestylistcoaching @highperformancestylistcoaching

    Instagram: https://www.instagram.com/highperformancestylist/
    @highperformancestylist

    Email address: mailto:[email protected]