Episoder
-
Jay Marrazzo, General Manager of AIM Group, LLC, brings a fresh perspective on how shops and dealerships can improve by thinking of different departments as having different cultures. He also gets candid and discusses our industry's shortcomings.
View the video podcast on YouTube
About Our Guest:
Jay Marrazzo
General Manager, AIM Group, LLC
[email protected]
Sponsor:
Sonic Tools
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
WrenchWay Resources:
Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
WrenchWay Co-Founders Jay Goninen and Mark Wilson dive into WrenchWay’s 2024 Technician Pay survey. The survey gathered data about pay and benefits from thousands of technicians across the country. WrenchWay processed the information and developed an evolving technician compensation tool available for free at wrenchway.com/pay.
Download the video webinar: https://wrenchway.com/events/technician-pay-survey-results/
Sponsor:
Jasper Engines & Transmissions
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
About Our Guest:
Mark Wilson
Co-Founder & CEO, WrenchWay
[email protected]
WrenchWay Resources:
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
Manglende episoder?
-
George Arrants, Vice President at ASE Education Foundation, is back to clear up misconceptions about hiring employees under 18, discuss the shortage of teachers, and explore the impact that work-based learning can have on students.
View the video podcast on YouTube
About Our Guest:
George Arrants
Vice President, ASE Education Foundation
[email protected]
Sponsor:
Thermo King
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
WrenchWay Resources:
Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
Trust in the service department is imperative to running an effective shop. Derrick King, Director of Fixed Operations at ClearShift, joins us to give honest advice every shop needs to hear. From the importance of having transparency with your employees to simply respecting their career aspirations, you don’t want to miss these tips!
View the video podcast on YouTube
About Our Guest:
Derrick King
Director of Fixed Operations, ClearShift
[email protected]
Sponsor:
Sonic Tools
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
WrenchWay Resources:
Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
Fernando Miranda, Vice President of Transformers Institute, walks us through how everyone sets their own meaning of success in their career and life. He talks about how to create a positive mindset, ways to stay consistent through the highs and lows of life, and the importance of finding your inspiration.
View the video podcast on YouTube
About Our Guest:
Fernando Miranda
Vice President, Transformers Institute
[email protected]
Sponsor:
Jasper Engines & Transmissions
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
WrenchWay Resources:
Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.
S4kk7gNd06uNo6x2lythConnect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
There is a lot of technology that impacts service departments. The hard part is evaluating what software or digital tool could be useful for your shop. Corey Smith, National Fixed Operations Training Manager for APCO Holdings, LLC, discusses how to get team buy-in for new products, the importance of training on new technology, and how to evaluate post-implementation.
View the video podcast on YouTube
About Our Guest:
Corey Smith
National Fixed Operations Training Manager, APCO Holdings, LLC
[email protected]
Sponsor:
RepairPal
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
WrenchWay Resources:
Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
WrenchWay partners with Hireology to help dealerships better hire technician talent. Tiffany Czerwinski, Director of Automotive Partnerships at Hireology, discusses the impact this new partnership will have on dealership recruiting. She also addresses several challenges the automotive industry is currently facing, including talent shortages and the absence of clear career paths. Lastly, she offers dealers valuable recruiting tips you won’t want to miss!
View the video podcast on YouTube
About Our Guest:
Tiffany Czerwinski
Director of Automotive Partnerships, Hireology
[email protected]
Sponsor:
Wind River Payments
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
WrenchWay Resources:
Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
Chris Craig, the Fixed Operations Content Owner from RockED, is back to talk about service department communication. In this episode, he dives into the current state of the automotive industry, gives various management and communication advice on how to support shop staff, and shares great tips for service advisors.
View the video podcast on YouTube
About Our Guest:
Chris Craig
Fixed Operations Content Owner, RockED
Follow Craig on Social Media
Chris’ last episode: Making Your Service Advisors a Priority ft. Chris Craig
Sponsor:
Jasper Engines & Transmissions
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
WrenchWay Resources:
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
Sue Dickson, Founder of Give Me Ten, and Jack Wilson, Auto Service Instructor at Lake County Tech Campus, discuss the progress of collaborating with the industry to develop more meaningful work-based learning opportunities for students. Each individual's path in the automotive field varies, and not everyone is suited to become a technician. The Give Me Ten program simplifies the process for students to find a suitable career path and eliminates barriers for shops to invest in the future of the industry.
View the video podcast on YouTube
About Our Guests:
Sue Dickson
Owner & Operator, Closs Tire & Auto
Founder, Give Me Ten
[email protected]
Jack Wilson
Auto Service Instructor, Lake County Tech Campus
[email protected]
Sue and Jack's last Beyond the Wrench episode.
Sponsor:
Machinists Union District Lodge 77
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
WrenchWay Resources:
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
Josh Arnold, Master Technician of Toyota & Subaru Corvallis, is back again to give young technicians seven tips from his seven years as a technician. From focusing on developing skills to never wasting an opportunity, Josh passes along valuable lessons he has learned along the way.
View the video podcast on YouTube
About Our Guest:
Josh Arnold
Master Technician, Toyota & Subaru Corvallis
Josh's Last Beyond the Wrench Episode
Sponsor:
Thermo King
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
WrenchWay Resources:
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
WrenchWay’s Co-Founder & CEO, Mark Wilson, covers an exclusive conversation with John Frazier, Service Director of Woody Anderson Ford, to discuss their new technician pay plan. This is a different type of episode for us, but provides great insight and real-world conversation about how one dealership started and implemented a forward-thinking technician compensation plan. We hope you enjoy!
View the video podcast on YouTube
About Our Guest:
John Frazier
Service Director, Woody Anderson Ford
[email protected]
About Our Guest Host:
Mark Wilson,
Co-Founder & CEO, WrenchWay
[email protected]
WrenchWay Resources:
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
Let’s talk about improving the automotive industry and properly training future technicians. Philip walks us through why dedicated training during the day instead of after work can be valuable. He also breaks down the impact of hands-on training, and discusses the importance of teaching the basics.
View the video podcast on YouTube
About Our Guest:
Philip Austin
Manager of Technical Training & Development, Niterra North America
[email protected]
NGK Shop Squad
Sponsor:
RepairPal
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
WrenchWay Resources:
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
Helping technicians quickly write accurate repair event documentation, Pencilwrench allows shops to provide customers with an invoice that is clear, concise, and readable. In this episode, we explore how new shop software can help improve the overall perception of technician careers by bringing professionalism and transparency to the forefront.
View the video podcast on YouTube
About Our Guest:
Joe McCue
Founder & Partner, Pencilwrench
[email protected]
Sponsor:
Universal Technical Institute
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
WrenchWay Resources:
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
Technician efficiency and productivity are crucial factors in maximizing your shop's profitability. In this episode, we discuss the impact new technology can have on shops, exploring how it can simplify technicians' tasks, improve customer retention, and ultimately boost revenue.
View the video podcast on YouTube
About Our Guest:
Jon Belmonte,
CEO of AutoVitals
[email protected]
Sponsor:
Jasper Engines & Transmissions
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
WrenchWay Resources:
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
Is the automotive industry still the only industry that uses faxes? Let’s talk about shop management, scheduling, and improving your shop’s efficiency! In this episode, we'll explore the unique SocketTime software and how it helps shops maximize every technician’s day and every hour, while still allowing flexible scheduling for technicians.
View the video podcast on YouTube
About Our Guests:
Matthew Donovan
Fixed Ops Director, Jay Wolfe Automotive Group
Co-Founder, SocketTime Systems, LLC
[email protected]
Craig Misak
President and Founder, SocketTime Systems, LLC
[email protected]
Sponsor:
Sonic Tools
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
WrenchWay Resources:
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
Learn the importance of valuing your technicians, discover effective strategies on how to transition out of flat rate, and explore ways the auto industry can improve technicians’ career paths. Immerse yourself in Aleck's passion for the automotive industry in this week's episode!
View the video podcast on YouTube
About Our Guests:
Dr. Thomas Litzinger
Executive Director, University of the Aftermarket
Aftermarket Education Industry Chair, Northwood University
[email protected]
James O’Dell, AAP
Assistant Director of Aftermarket Education, Northwood University
[email protected]
Sponsor:
Machinists Union District Lodge 77
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
WrenchWay Resources:
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
Learn the importance of valuing your technicians, discover effective strategies on how to transition out of flat rate, and explore ways the auto industry can improve technicians’ career paths. Immerse yourself in Aleck's passion for the automotive industry in this week's episode!
View the video podcast on YouTube
About Our Guest:
Aleck Brownstein
Regional Vice President, Volvo Car USA
[email protected]
Sponsor:
Wind River Payments
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
WrenchWay Resources:
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
Born and raised in a dealership, Jim’s evolving passion for the automotive industry has blossomed into key advice on what it takes to create a great shop. From the importance of evaluating financial statements to the process of rebuilding dealerships in crisis, Jim breaks down his expertise in this week’s episode of Beyond the Wrench.
View the video podcast on YouTube
About Our Guest:
Jim Phillips
Principal, Training Team USA
[email protected]
Sponsor:
Sonic Tools
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
WrenchWay Resources:
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
As a master technician with over 20 years of experience and a public figure within the industry, Bogi has a unique message to share. Discover the challenges she and other women face in the shop, the significant impact respect for technicians can have, and the changes the automotive industry has undergone over the years.
View the video podcast on YouTube
About Our Guest:
Bogi Lateiner
Host of All Girls Garage, MotorTrend
Bogi's Garage
Sponsor:
Jasper Engines & Transmissions
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
WrenchWay Resources:
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok -
Dealers come together, share best practices, evaluate each other's businesses, and grow together. Learn how valuable peer performance groups can be to dealers, explore how to support the career development of aging technicians, and dive into the evolution of the equipment industry.
View the video podcast on YouTube
(1:38) George’s Background
(14:46) Performance Dealer Groups
(24:30) Evolution of Equipment Industry
(35:41) Career Development for Older Technicians
(44:57) Motivating Next Generation
About Our Guest:
George Russell
Founding Member, Machinery Advisors Consortium
[email protected]
Sponsor:
Thermo King
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
WrenchWay Resources:
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.Connect with us on social:
Facebook Instagram Twitter LinkedIn YouTube TikTok - Vis mere
