Episodes

  • “When you know better, you do better.” - Dr. Maya Angelou

    “Be who you are and be that well.” - St. Francis de Sales

    This week we are looking at Chapter 14, Share Your Brilliance.

    Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude.

    Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity.

    Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work.

    Resources:

    YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.comThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/

    Coming Next: Please join us next week, Episode 189, with special guest Dr. Tonya Cornelius.

    Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

  • “The benefit is the reward at a personal level is the reward that you see when you see others grow and succeed. Whenever I, whenever you see somebody stuck in, in, in their current situation, um, the generous thing to do is to reach out and help them find or define, um, the path that they need to follow in order to reach the next level.”

    George Galaz is a Canadian citizen who holds a degree from the Professional Institute of Computer Science (1989). In 2005, he studied economics, marketing, financial analysis, international business, data modeling, business leadership, and corporate governance —among other subjects.

    He was also an instructor of software and programming languages at Universidad de Chile's Faculty of Continuing Education.

    Since 2019, George is responsible for the Network Control business for HITACHI Energy, a Japan-based corporation committed to developing leading edge technologies to advance a sustainable energy future for all.

    George tries to remain active by playing tennis and riding his road bicycle. He plays an instrument and enjoys relaxing on the beach reading a good business book. He is committed to giving back to society, and uses every opportunity he has to coach individuals on finding a successful career path.

    R.O.G. Takeaway Tips:

    Look for opportunities to help others.Generosity is compassion, R.O.C., Return on CompassionLook for the best in others and for others. Build a foundation of trust.Take the blameDefend those who are not in the room. Look for generous signals. Celebrating compassion and generosity. Live this formula: Trust leads to loyalty; Loyalty leads to commitment; Commitment leads to performance. Be grateful for strengths and how to partner with team members. Establish boundaries, rules and expectations.Interviews are a two way conversation.Never forget where we come from.

    Resources:

    Hitachi Energy

    Where to find R.O.G. Podcast:

    R.O.G on YouTube

    R.O.G on Apple Podcasts

    R.O.G on Spotify

    How diverse is your network? N.D.I. Network Diversity Index

    What is your Generosity Style? Generosity Quiz

    Credits:

    George Galaz, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

    Coming Next: Please join us next week, Episode 188, with Shannon Cassidy for a Generous Leadership Coaching Tip.

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  • “Worthiness doesn’t have prerequisites.” - Brené Brown

    In this episode, Shannon Cassidy discusses the concept of taking control of oneself. She uses the analogy of concentric circles to explain the areas of control, influence, and no control in our lives. The outermost circle represents things we have no control over, such as traffic or the weather. The next circle represents our area of influence, where we have the power to impact others. The innermost circle represents our area of total control, where we have control over ourselves. Shannon emphasizes the importance of focusing on what we can control and prioritizing our time and energy accordingly.

    Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude.

    Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity.

    Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work.

    R.O.G. Takeaway Tips:

    Identify the things you have no control over and accept them as they are.Recognize the people and things you have influence over and consider how your actions impact them. Take that responsibility seriously.Focus on what you can control about yourself, such as your attitude, beliefs, choices, and habits.Prioritize your time and energy on the things within your control for the best return on investment.What’s one thing in your area of control you will prioritize this week?

    Resources:

    YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.comThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/

    Coming Next: Please join us next week, Episode 187, with special guest George Galaz.

    Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

  • “Qualitative research is understanding the why behind different emotions and different interests. …Quantitative is going to give you the actual sizing of how large of a conversation is. What I love about Social Intelligence and, specifically the social listening piece, is that balance of qual and quant.”

    Frank Gregory, Social Intelligence professional at Nestle USA. After starting his career in Marketing Strategy & Research, Frank has specialized in Social Listening and related social research methodologies for the past 11 years, becoming a recognized leader in the emerging Social Intelligence space. Due to his accomplishments building out these capabilities for brands such as Audi, Hilton, and now Nestle USA, as well as founding the Social Intelligence Practices at agencies such as MediaCom and consultancies such as NorthStar Solutions Group, Frank has recently been twice recognized by the Social Intelligence Lab (the leading global trade organization in the space) as a Global Social Intelligence Insider 50 award winner, in both 2022 and 2024.

    In this episode, Frank Gregory, a Social Intelligence professional, shares his journey and expertise in social listening and social intelligence. He explains the importance of social intelligence for brands and how it encompasses social listening, audience segmentation, community analysis, and content performance analytics. Frank emphasizes the balance between qualitative and quantitative research in social intelligence and the need to understand the target audience. He also discusses the role of generosity in his work, including the gift of time and the importance of saying yes to helping others. Frank highlights the return on generosity, which can lead to unexpected opportunities and relationships.

    Chapters:

    00:00 Introduction to Frank Gregory and Social Intelligence03:43 Frank's Journey into Social Listening07:07 Defining Social Intelligence and Its Importance14:11 Target Audience in Social Media vs. Target Market22:14 Ethnographic Research and Foresight Ecosystems28:07 Addressing Privacy Concerns in Social Listening32:45 Generosity at Work and the Return on Generosity

    R.O.G. Takeaway Tips:

    Do your research.Take a shot on someone.Know your audience. Balance. (i.e. qualitative and quantitative research) Make time for people. Practice the Golden Rule. Have a natural curiosity. Social intelligence includes social listening, audience segmentation, community analysis, and content performance analytics.Understanding the target audience is crucial in social intelligence.Balance qualitative and quantitative research in social intelligence.Generosity in giving time and helping others can lead to unexpected opportunities.Practice the golden rule and treat others as you want to be treated.

    Resources:

    Frank Gregory Nestle

    Where to find R.O.G. Podcast:

    R.O.G on YouTube

    R.O.G on Apple Podcasts

    R.O.G on Spotify

    How diverse is your network? N.D.I. Network Diversity Index

    What is your Generosity Style? Generosity Quiz

    Credits:

    Frank Gregory, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

    Coming Next: Please join us next week, Episode 186, with Shannon Cassidy for a Generous Leadership Coaching Tip.

  • “Don’t be trapped by dogma - which is living with the results of other people’s thinking. Don’t let the noise other’s opinions drown out your own inner voice. And most importantly, have the courage to follow your heart and intuition.” - Steve Jobs

    "Surround yourself with people who can make you even better."

    In this episode, Shannon Cassidy discusses the importance of choosing connections carefully as a generous leader. She emphasizes the impact of the people we surround ourselves with and provides insights on managing toxic relationships, setting boundaries, and expanding our network thoughtfully.

    Chapters:

    00:00 The Impact of Choosing Connections Carefully03:00 Managing Toxic Relationships and Setting Boundaries04:00 Expanding Your Network Thoughtfully

    Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude.

    Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity.

    Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work.

    R.O.G. Takeaway Tips:

    The people we surround ourselves with significantly influence our leadership and personal growth.Managing toxic relationships and setting boundaries is essential for maintaining positive and energizing connections.Expanding our network thoughtfully and seeking diversity in our connections is important for personal and professional growth.

    Resources:

    YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.comThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/

    Coming Next: Please join us next week, Episode 185, with special guest Frank Gregory.

    Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

  • “The most unexpected place that I see it, (generosity) and it delights me every single time, is when we chuck our assumptions and we keep an open mind and we're generous about considering a different point of view.”

    Amy Volas is a sales fanatic turned entrepreneur, bitten by the startup bug many moons ago. She founded Avenue Talent Partners (ATP) after $100MM in revenue sold and two successful exits to help early-stage startups make confident hiring decisions by improving the art and science of executive sales and customer success hiring.

    She is an LP at Stage 2 Capital, advises a handful of founders, and she’s writing a book about the most common pitfalls for early-stage startups. Moreover, she focuses on Executive search for startups, helping early-stage SaaS founders hire Sales and CS leaders (VP+), coaching founders through her proven framework to help them create their hiring system and strategic advisory. Off-duty, she combines her love of nature with a quirky fascination for Windex.

    R.O.G. Takeaway Tips:

    Seek alignment and clarityClarify your purpose and...Make confident hiring decisions (score card, journaling, must-haves) Slow is smooth and smooth is farInstead of only adding, use “or” statementsCheck assumptionsPay attention to how we feel things and where we feel them.Talk WITH people, not TO people. Stop. Breathe. Ask a question. Be self-compassionate.

    Resources:

    Avenue Talent Partners Avenue Talent Partners | Executive Search ProcessAbout Avenue Talent Partners Hiring Your First Sales LeaderHow to Be a Better Salesperson Through Relationship Selling

    Where to find R.O.G. Podcast:

    R.O.G on YouTube

    R.O.G on Apple Podcasts

    R.O.G on Spotify

    How diverse is your network? N.D.I. Network Diversity Index

    What is your Generosity Style? Generosity Quiz

    Credits:

    Rob Stoddard, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

    Coming Next: Please join us next week, Episode 184, with Shannon Cassidy for a Generous Leadership Coaching Tip.

  • “We are the stories we tell ourselves.” - Shekhar Kapur

    Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude.

    Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity.

    Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work.

    R.O.G. Takeaway Tips:

    Identify the facts: What actually happened? What is your “lead story” about those events? What does that “lead story” inform you about yourself? What else could the facts mean? How can you tell more empowering stories?

    Resources:

    Sharon MelnickYouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.comThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/

    Coming Next: Please join us next week, Episode 183, with special guest Amy Volas.

    Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

  • “...anytime one of those honorees, awardees stands up to accept an award, the first things they do is to thank their mentors…what that means is better entertainment for all of us, better product for all of us, better customer service and customer care…There is no better return on the generosity of mentoring than the success that people ultimately have in the business world.”

    Rob Stoddard is a former corporate communications executive who served in the industry for more than 35 years with an impressive array of professional societies, associations, and organizations. He worked in senior positions in corporate communications, public relations, and public affairs serving the cable telecommunications industry.

    Stoddard's professional career commenced as a news assistant at the Washington, DC, bureau of ABC Radio, followed by stints as a news director and correspondent for radio stations in Keene, NH and Springfield, MA. He went on to work as a desk editor and regional executive for United Press International in Boston, before joining the staff of U.S. Senator Nancy Landon Kassebaum (R-KS) as Press Secretary in Washington, DC.

    Stoddard represented NCTA as a member of the industry Customer Care Committee (C5) for nearly 20 years, from its inception at NCTA through the stewardship of the Cable Telecommunications Association for Marketing (CTAM) and finally its permanent home at The Cable Center. He is a member of the Cable Television Pioneers as well as the Virginia Cable Hall of Fame. Stoddard has been recognized with major diversity awards from the National Association for Multi-ethnicity in Communications (NAMIC) and the Washington, DC / Baltimore Chapter of The WICT Network.

    Stoddard's career was capped by a 20-year run with the then-National Cable & Telecommunications Association (NCTA) as Senior Vice President for Communications & Public Affairs. After the association changed its name to NCTA - The Internet & Television Association, Stoddard became Senior Vice President for Industry & Association Affairs. He retired from NCTA in January 2022.

    R.O.G. Takeaway Tips:

    Play to your strengths.Be generous with information.Respect and appreciate our history. (i.e., analog to digital) Seek mentoring.Mentor someone. It matters.Acknowledge and appreciate the ways you witness generosity at work.Behave with civility.

    Resources:

    NCTA - The Internet & Television Association Cable Center Customer Centric Consortium (C5) National Press Club Journalism Institute Civility at Work by Christine Porath

    Where to find R.O.G. Podcast:

    R.O.G on YouTube

    R.O.G on Apple Podcasts

    R.O.G on Spotify

    How diverse is your network? N.D.I. Network Diversity Index

    What is your Generosity Style? Generosity Quiz

    Credits:

    Rob Stoddard, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

    Coming Next: Please join us next week, Episode 182, with Shannon Cassidy for a Generous Leadership Coaching Tip.

  • “The happiness of your life depends on the quality of your thoughts.” - Marcus Aurelius Antonius

    Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude.

    Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity.

    Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work.

    R.O.G. Takeaway Tips:

    Notice what you select from the "stuff". Acknowledge that your selection begins to formulate a truth for you. The "truth" manifests into a story or perception of the situation. The story becomes a belief about how things are. Have the courage to go "back down the ladder" when needed.

    Resources:

    YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.comThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/

    Coming Next: Please join us next week, Episode 181, with special guest Rob Stoddard

    Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

  • “Creativity is our ability to toggle between wonder & rigor to solve problems, produce novel value & generate meaning.”

    Natalie Nixon is a Creativity Strategist and President of Figure 8 Thinking, LLC. She helps organizations accelerate innovation and growth by developing meaningful strategy through design thinking and ethnographic research. Dr. Nixon is a Fellow at the Paris d.School, a lecturer at the University of Pennsylvania in social innovation and design for social impact, and a Senior Advisor at Econsult Solutions. She is the Founding Director of the Strategic Design MBA program at Philadelphia University, where she was a professor in design strategy and management. She is a published author and a global speaker.

    She is a highly sought after keynote speaker, valued for her accessible expertise on creativity, the future of work and innovation. Natalie advises leaders on transformation- by applying wonder and rigor to amplify growth and business value. She brings an innovative and unique perspective to every keynote, strategic advisory engagement, and leadership coaching session. Her experience living in 5 countries combined with her background in anthropology, fashion, academia, and dance distinguish her as a one-of-a-kind creativity expert.

    Natalie has been named among the top women keynote speakers by Real Leaders and BigSpeak; and has been featured in Forbes, Fast Company and INC. She’s the author of the award-winning The Creativity Leap: Unleash Curiosity, Improvisation and Intuition at Work and her firm Figure 8 Thinking, was named among the top women-led innovation firms by Core 77. Marketing guru Seth Godin has said that Natalie “helps you get unstuck and unlock the work you were born to do!”; and Jessi Hempel, host of LinkedIn’s “Hello Monday” podcast called Natalie “a personal trainer for your creativity muscle”.

    R.O.G. Takeaway Tips:

    Start with gratitude. Stay humble. Model empathy.Be curious.Take action. Know and practice asking divergent and convergent questions.Seek to strike a balance of wonder and rigor.Be a clumsy student.Always seek creative ways to learn and grow.

    Resources:

    Figure 8 Thinking with Natalie NixonAbout Natalie Nixon | Figure 8 ThinkingCultivating Curiosity with Natalie Nixon7 rules for improvising at work | Natalie Nixon | TEDxPhiladelphiaNatalie Nixon Speaker ReelWarren Berger’s Books Natalie Nixon | Penn GSE

    Where to find R.O.G. Podcast:

    R.O.G on YouTube

    R.O.G on Apple Podcasts

    R.O.G on Spotify

    How diverse is your network? N.D.I. Network Diversity Index

    What is your Generosity Style? Generosity Quiz

    Credits:

    Natalie Nixon, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

    Coming Next: Please join us next week, Episode 180, with Shannon Cassidy for a Generous Leadership Coaching Tip.

  • “We thought that we had the answers, it was the questions we had wrong.” - Bono

    Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude.

    Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity.

    Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work.

    R.O.G. Takeaway Tips:

    Ask quality questions.Stay on the Road of Resolution. What… How…Create a “back pocket” question for when you need it like, “What am I grateful for?”Encourage others to join you on the Road of Resolution.

    Resources:

    YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.comThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/

    Coming Next: Please join us next week, Episode 179, with special guest Dr. Natalie Nixon

    Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

  • “Disrupting bias is really important because bias is a pattern and if we don't publicly correct it, then we reinforce it. We make it more likely that it's going to happen again.”

    Kim Scott is the author of “Radical Respect: How to Work Together Better” and “Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity” and co-founder of the company Radical Candor.

    Kim was a CEO coach at Dropbox, Qualtrics, Twitter, and other tech companies. She was a member of the faculty at Apple University and before that led AdSense, YouTube, and DoubleClick teams at Google. Prior to that Kim managed a pediatric clinic in Kosovo and started a diamond-cutting factory in Moscow.

    She also co-hosts the podcasts Radical Candor and Radical Respect. She lives with her family in Silicon Valley.

    R.O.G. Takeaway Tips:

    Exhibit Radical Respect for all.Step 1: Create a shared vocabulary to call out bias. Step 2: Shared norm. If someone makes you aware of something I have done/ said is biased, say, “Thank you for making me aware.” Step 3: Shared commitment to working on being better.

    Resources:

    RadicalRespectBook.comHow to Disrupt Bias in the WorkplaceRadical Respect: How to Work Together BetterKim Scott — Bio How to Lead With Radical Candor | Kim Scott | TEDRadical Respect — IndivisibleOut of the comfort zone - Radical Respect with guest Kim Scott

    Where to find R.O.G. Podcast:

    R.O.G on YouTube

    R.O.G on Apple Podcasts

    R.O.G on Spotify

    How diverse is your network? N.D.I. Network Diversity Index

    What is your Generosity Style? Generosity Quiz

    Credits:

    Kim Scott, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

    Coming Next: Please join us next week, Episode 178, with Shannon Cassidy for a Generous Leadership Coaching Tip.

  • “Perhaps if one really knew when one was happy one would know the things that were necessary for one’s life.” Joanna Field, Author, A Life of One’s Own

    Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude.

    Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity.

    Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work.

    R.O.G. Takeaway Tips:

    Figure out your Formula for Fulfillment. Ask Shannon for a PDF of the framework if you’re interested.

    Resources:

    YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.comThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/

    Coming Next: Please join us next week, Episode 177, with special guest Kim Scott

    Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

  • “You have to give without the expectation of return…you can be pointing your time in the right direction, but it is not a give and take. So much of what is asked of you, or where you choose to give, should be done without any expectations.”

    Liz Christo is a Partner at Stage 2 Capital where she partners with Dan Heck to back early stage entrepreneurs in their journey to build generational software businesses.

    Liz spent the last 6 years at OpenView Venture Partners. She joined OpenView in 2016 to lead the Expansion Platform and build out the post-investment consulting team, was elevated to Partner and joined the Investment Committee in 2017, and ultimately led the Investment team with a focus on developing the systems, processes and team to identify and win the best expansion stage software deals.

    Prior to joining OpenView, Liz spent a decade as an operator. Her experience spans sales operations, account management and inside sales. As the AVP of Worldwide Business Development at NetSuite, she launched and scaled NetSuite’s BDR team to a 170-person global organization.

    Liz is an avid reader, amateur chef and spends as much time as she can outside in Vermont with her husband Drew and dog Bear.

    R.O.G. Takeaway Tips:

    The treasure of time and how are we investing that treasure? Be generous with your time and have boundaries. Invest in self-care.Think about the culture you’re creating and what is the value of working here? How are we attracting talent and retaining talent? Have clarity of your values and how they are celebrated. Give without the expectation of return.

    Resources:

    Liz Christo, Stage 2 Liz Christo of Stage 2 Capital shares how your go-to-market strategy should shift during a recessionHow to build and scale your RevOps team with Liz ChristoSales Nerds Live! From IC to VC: Getting Ahead as a Woman In Sales

    Where to find R.O.G. Podcast:

    R.O.G on YouTube

    R.O.G on Apple Podcasts

    R.O.G on Spotify

    How diverse is your network? N.D.I. Network Diversity Index

    What is your Generosity Style? Generosity Quiz

    Credits:

    Liz Christo, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

    Coming Next: Please join us next week, Episode 176, with Shannon Cassidy for a Generous Leadership Coaching Tip.

  • "Action expresses priorities." - Mahatma Gandhi

    Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude.

    Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose.

    Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work.

    R.O.G. Takeaway Tips:

    Choose one promise you will make to yourself or others that enables you to be congruent with what you say you care about. What’s your one thing?

    Resources:

    View this episode on YouTube BridgeBetween.comNetwork Diversity Index QuizThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple PodcastsR.O.G. on SpotifyR.O.G. on YouTube

    Coming Next:

    Please join us next week, Episode 175, with special guest Liz Christo.

    Credits:

    Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

  • “That's the special thing about kindness. It is so many different things. It can be generosity. It can be forgiveness. It can be trust. Compassion. It's all these things.”

    Patricia Makatsaria is a Civic Volunteer and Philanthropist who has dedicated herself to her community, promoting kindness and inclusion and striving to empower young leaders.

    After completing her MBA and Masters degree in Healthcare Administration, Patricia and her husband, Vladimir, moved abroad, embarking on an international life which spanned 23 years, living in Moscow, London, and Singapore.

    Patricia’s career and life journey has been an untraditional one due to the one constant in her life: change. In her early years, she worked in healthcare–managing an American Dental Clinic, and in private business–owning a distribution business for a luxury Swiss facial care line. Desiring more time to manage an expanding family and their international moves, Patricia moved to a career that gave her more flexibility: volunteering and philanthropy.

    In addition to a range of school and community volunteer activities, Patricia most notably worked with Operation Smile, an international charity which provides cleft lip and palate surgeries for children in third world countries. Her experiences on missions in India inspired her to commit to spreading awareness and developing young leaders for Op Smile through fundraising events, student leadership conferences, and the creation of new Operation Smile Clubs in schools.

    In their family’s most recent move, Patricia landed back in the United States. Challenged with the opportunity to reinvent herself, she decided to systematically build a new life around a value that had served her well throughout her life journey: kindness.

    Patricia’s blog on her website, KindnessHabit.org, shares her research and ideas around kindness and her effort to create a kindness habit in her own life. Focused on the core values of kindness, inclusion and the empowerment of youth, Patricia is actively involved in a variety of projects including: Program Director of a positive psychology program for medical trainees at Mount Sinai, Chair of the Garden Committee for New York City’s 2nd oldest public park, and Board Member for her high school in Kentucky.

    Patricia currently resides in New York City with her husband, Vladimir, son, Max, and bernedoodle, Mila. She also has two children who have already left home: Alex, who lives in Brooklyn, and Alisa, who resides in Chicago.

    R.O.G. Takeaway Tips:

    Kindness transcends difference.Kindness is connection and awareness.Seek opportunities to notice: What is the need? How can I help? Have the willingness to learn about people. Positive psychology is something that we can develop. We can, we canTaking time to connect with people. Lead with vulnerability.Willingness to be imperfect and learn from our mistakes. Practice. Start implementing small little changes in your life.Be kind.

    Resources:

    KindnessHabit.orgOperation SmileFriends of Duane ParkThe Flourishing Center

    Where to find R.O.G. Podcast:

    R.O.G on YouTube

    R.O.G on Apple Podcasts

    R.O.G on Spotify

    How diverse is your network? N.D.I. Network Diversity Index

    What is your Generosity Style? Generosity Quiz

    Credits:

    Patricia Makatsaria, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

    Coming Next: Please join us next week, Episode 174, with Shannon Cassidy for a Generous Leadership Coaching Tip.

  • "We don’t see things as they are; we see them as we are." - Anaïs Nin

    Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude.

    Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose.

    Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work.

    R.O.G. Takeaway Tips:

    What are some bad habits you relish? What are some things that annoy you about other people? How does that affect your behavior? What are some of your bad habits? How can you gain greater self awareness? How will you watch your blind spots?

    Resources:

    View this episode on YouTube BridgeBetween.comNetwork Diversity Index QuizThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple PodcastsR.O.G. on SpotifyR.O.G. on YouTube

    Coming Next:

    Please join us next week, Episode 173, with special guest Patricia Makatsaria.

    Credits:

    Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

  • “I call it strategic appreciation because you don't do it strategically, but you do it because you care about the person, and it ends up benefiting you as well. It's an immediate return on your generosity…I've just noticed time and time again in my career, when I give - I get.”

    Future World of Work Summit: March 28, 2024, San Francisco, CA - Discount code: ROG

    Kia Afcari is the Co-Founder & CEO of Caravann Consulting. Kia is on a mission to re-imagine the workplace and bring a lot more joy and impact to the future of work. He has over twenty years of experience helping leaders, teams, and organizations with culture and collaborative change. He has consulted with a wide variety of organizations, including tech companies, UN agencies, universities, and US climate change organizations.

    As a Co-founder and CEO of Caravann Consulting and the Future World of Work Summit, Kia is a sought-after speaker, consultant, and facilitator that employs facilitative techniques, executive coaching, graphic facilitation, theater, and the latest in social science research to help organizations win by aligning their strategy, culture, and DEI efforts.

    For his help to shift the organizational culture of UC Berkeley’s 8,000 staff, Kia was awarded Chief Learning Officer Magazine’s Silver Award for Innovation. Kia’s TEDx talk on How We Can Reshape Diversity, Equity, and Inclusion Together has over 73,000 views.

    R.O.G. Takeaway Tips:

    Ask yourselves as business leaders, “How are we going to win?” What is the culture that we want to create? What are the behaviors that enable us to have that culture? How does DEI help you win? How is this a part of the package for enlightened leadership? Change requires energy.Scale strategic appreciation.How can we gamify things? Where do you invest your time and attention?

    Resources:

    Future World of Work Summit: March 28, 2024, San Francisco, CA - Discount code: ROGCaravann.coHow We Can Reshape Diversity, Equity, and Inclusion Together | Kia Afcari | TEDxGeorgetownDiversity and Unconscious Bias: The Creativity Matters Interview with Kia Afcari

    Where to find R.O.G. Podcast:

    R.O.G on YouTube

    R.O.G on Apple Podcasts

    R.O.G on Spotify

    How diverse is your network? N.D.I. Network Diversity Index

    What is your Generosity Style? Generosity Quiz

    Credits:

    Michael Powell, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

    Coming Next: Please join us next week, Episode 172, with Shannon Cassidy for a Generous Leadership Coaching Tip.

  • “Each of us, every waking hour, is called upon to say no, whether to friends or family members, to our bosses, employees, or co-workers, or to ourselves. Whether and how we say no determines the very quality of our lives. It is perhaps the most important word to learn to say gracefully and effectively.” - William Ury, Mediator, Writer and Negotiation Expert

    Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude.

    Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose.

    Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work.

    R.O.G. Takeaway Tips:

    Identify your “big rocks”.Block time on your calendar to focus on what you prioritize.

    Resources:

    View this episode on YouTube BridgeBetween.comNetwork Diversity Index QuizThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple PodcastsR.O.G. on SpotifyR.O.G. on YouTube

    Coming Next:

    Please join us next week, Episode 171, with special guest Kia Afcari.

    Credits:

    Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

  • “The best assessment tool is to listen to your people. They talk about “we” when they're talking about the organization - you're on pretty good track to have an inclusive culture. If they talk about “they” you don't have it. Save your money. Don't do an assessment and just listen to how people talk.”

    Sally Helgesen, cited in Forbes as the world’s premier expert on women’s leadership, is an internationally best-selling author, speaker and leadership coach. She has been inducted into the Thinkers 50 Hall of Fame, which honors those whose ideas have shaped the field of leadership worldwide. She is ranked number 3 among the world’s thought leaders by Global Gurus.

    Sally’s latest book, Rising Together: How We Can Bridge Divides and Create a More Inclusive Workplace, offers practical ways to build more inclusive relationships, teams, and workplaces.

    Rising Together builds on Sally’s remarkable success with How Women Rise, co-authored with legendary executive coach Marshall Goldsmith, which examines the behaviors most likely to get in the way of successful women as they move forward in their careers. Rights have been sold in 23 languages.

    Other books include The Female Advantage: Women’s Ways of Leadership, hailed as the classic in its field and continuously in print since 1990, and The Web of Inclusion: A New Architecture for Building Great Organizations, cited in The Wall Street Journal as one of the best books on leadership of all time and credited with bringing the language of inclusion into business.

    For over 30 years, Sally has delivered seminars, workshops and keynotes for companies, partnership firms and associations around the world, working in 37 countries.

    R.O.G. Takeaway Tips:

    Build relationships with people different than ourselves.Give people the benefit of our good will.Build networks, not grapevines.How are you engaging in inclusive leadership? Are people being seen, heard and valued? Do your team members use “we” or “they”? Establish boundaries. Actively listen.Follow up with people. Actively promote and celebrate others.

    Resources:

    SallyHelgesen.comRising Together: How We Can Bridge Divides and Create a More Inclusive Workplace by Sally HelgesenHow Women Rise: Break the 12 Habits Holding You Back – SummaryHow Women Rise: Break the 12 Habits Holding You Back from Your Next Raise, Promotion, or Job | YouTubeThe Female Vision: Women's Real Power at Work by Sally Helgesen The Power of the Feminine Vision | Sally Helgesen | Talks at Google

    Where to find R.O.G. Podcast:

    R.O.G on YouTube

    R.O.G on Apple Podcasts

    R.O.G on Spotify

    How diverse is your network? N.D.I. Network Diversity Index

    What is your Generosity Style? Generosity Quiz

    Credits:

    Michael Powell, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

    Coming Next: Please join us next week, Episode 170, with Shannon Cassidy for a Generous Leadership Coaching Tip.