Episodi

  • “Disrupting bias is really important because bias is a pattern and if we don't publicly correct it, then we reinforce it. We make it more likely that it's going to happen again.”

    Kim Scott is the author of “Radical Respect: How to Work Together Better” and “Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity” and co-founder of the company Radical Candor.

    Kim was a CEO coach at Dropbox, Qualtrics, Twitter, and other tech companies. She was a member of the faculty at Apple University and before that led AdSense, YouTube, and DoubleClick teams at Google. Prior to that Kim managed a pediatric clinic in Kosovo and started a diamond-cutting factory in Moscow.

    She also co-hosts the podcasts Radical Candor and Radical Respect. She lives with her family in Silicon Valley.

    R.O.G. Takeaway Tips:

    Radical Respect: combination of individualityBias invites them in. ReeStep 1: Create a shared vocabulary to call out bias. Step 2: Shared norm. If someone makes you aware of something I have done/ said is biased, say, “Thank you for making me aware.” Step 3: Shared commitment to working on being better.

    Resources:

    RadicalRespectBook.comHow to Disrupt Bias in the WorkplaceRadical Respect: How to Work Together BetterKim Scott — Bio How to Lead With Radical Candor | Kim Scott | TEDRadical Respect — IndivisibleOut of the comfort zone - Radical Respect with guest Kim Scott

    Where to find R.O.G. Podcast:

    R.O.G on YouTube

    R.O.G on Apple Podcasts

    R.O.G on Spotify

    How diverse is your network? N.D.I. Network Diversity Index

    What is your Generosity Style? Generosity Quiz

    Credits:

    Kim Scott, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

    Coming Next: Please join us next week, Episode 178, with Shannon Cassidy for a Generous Leadership Coaching Tip.

  • “Perhaps if one really knew when one was happy one would know the things that were necessary for one’s life.” Joanna Field, Author, A Life of One’s Own

    Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude.

    Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity.

    Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work.

    Resources:

    YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.comThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/

    R.O.G. Takeaway Tips: Figure out your Formula for Fulfillment. Ask Shannon for a PDF of the framework if you’re interested.

    Coming Next: Please join us next week, Episode 177, with special guest Kim Scott

    Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

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  • “You have to give without the expectation of return…you can be pointing your time in the right direction, but it is not a give and take. So much of what is asked of you, or where you choose to give, should be done without any expectations.”

    Liz Christo is a Partner at Stage 2 Capital where she partners with Dan Heck to back early stage entrepreneurs in their journey to build generational software businesses.

    Liz spent the last 6 years at OpenView Venture Partners. She joined OpenView in 2016 to lead the Expansion Platform and build out the post-investment consulting team, was elevated to Partner and joined the Investment Committee in 2017, and ultimately led the Investment team with a focus on developing the systems, processes and team to identify and win the best expansion stage software deals.

    Prior to joining OpenView, Liz spent a decade as an operator. Her experience spans sales operations, account management and inside sales. As the AVP of Worldwide Business Development at NetSuite, she launched and scaled NetSuite’s BDR team to a 170-person global organization.

    Liz is an avid reader, amateur chef and spends as much time as she can outside in Vermont with her husband Drew and dog Bear.

    R.O.G. Takeaway Tips:

    The treasure of time and how are we investing that treasure? Be generous with your time and have boundaries. Invest in self-care.Think about the culture you’re creating and what is the value of working here? How are we attracting talent and retaining talent? Have clarity of your values and how they are celebrated. Give without the expectation of return.

    Resources:

    Liz Christo, Stage 2 Liz Christo of Stage 2 Capital shares how your go-to-market strategy should shift during a recessionHow to build and scale your RevOps team with Liz ChristoSales Nerds Live! From IC to VC: Getting Ahead as a Woman In Sales

    Where to find R.O.G. Podcast:

    R.O.G on YouTube

    R.O.G on Apple Podcasts

    R.O.G on Spotify

    How diverse is your network? N.D.I. Network Diversity Index

    What is your Generosity Style? Generosity Quiz

    Credits:

    Liz Christo, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

    Coming Next: Please join us next week, Episode 176, with Shannon Cassidy for a Generous Leadership Coaching Tip.

  • "Action expresses priorities." - Mahatma Gandhi

    Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude.

    Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose.

    Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work.

    R.O.G. Takeaway Tips:

    Choose one promise you will make to yourself or others that enables you to be congruent with what you say you care about. What’s your one thing?

    Resources:

    View this episode on YouTube BridgeBetween.comNetwork Diversity Index QuizThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple PodcastsR.O.G. on SpotifyR.O.G. on YouTube

    Coming Next:

    Please join us next week, Episode 175, with special guest Liz Christo.

    Credits:

    Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

  • “That's the special thing about kindness. It is so many different things. It can be generosity. It can be forgiveness. It can be trust. Compassion. It's all these things.”

    Patricia Makatsaria is a Civic Volunteer and Philanthropist who has dedicated herself to her community, promoting kindness and inclusion and striving to empower young leaders.

    After completing her MBA and Masters degree in Healthcare Administration, Patricia and her husband, Vladimir, moved abroad, embarking on an international life which spanned 23 years, living in Moscow, London, and Singapore.

    Patricia’s career and life journey has been an untraditional one due to the one constant in her life: change. In her early years, she worked in healthcare–managing an American Dental Clinic, and in private business–owning a distribution business for a luxury Swiss facial care line. Desiring more time to manage an expanding family and their international moves, Patricia moved to a career that gave her more flexibility: volunteering and philanthropy.

    In addition to a range of school and community volunteer activities, Patricia most notably worked with Operation Smile, an international charity which provides cleft lip and palate surgeries for children in third world countries. Her experiences on missions in India inspired her to commit to spreading awareness and developing young leaders for Op Smile through fundraising events, student leadership conferences, and the creation of new Operation Smile Clubs in schools.

    In their family’s most recent move, Patricia landed back in the United States. Challenged with the opportunity to reinvent herself, she decided to systematically build a new life around a value that had served her well throughout her life journey: kindness.

    Patricia’s blog on her website, KindnessHabit.org, shares her research and ideas around kindness and her effort to create a kindness habit in her own life. Focused on the core values of kindness, inclusion and the empowerment of youth, Patricia is actively involved in a variety of projects including: Program Director of a positive psychology program for medical trainees at Mount Sinai, Chair of the Garden Committee for New York City’s 2nd oldest public park, and Board Member for her high school in Kentucky.

    Patricia currently resides in New York City with her husband, Vladimir, son, Max, and bernedoodle, Mila. She also has two children who have already left home: Alex, who lives in Brooklyn, and Alisa, who resides in Chicago.

    R.O.G. Takeaway Tips:

    Kindness transcends difference.Kindness is connection and awareness.Seek opportunities to notice: What is the need? How can I help? Have the willingness to learn about people. Positive psychology is something that we can develop. We can, we canTaking time to connect with people. Lead with vulnerability.Willingness to be imperfect and learn from our mistakes. Practice. Start implementing small little changes in your life.Be kind.

    Resources:

    KindnessHabit.orgOperation SmileFriends of Duane ParkThe Flourishing Center

    Where to find R.O.G. Podcast:

    R.O.G on YouTube

    R.O.G on Apple Podcasts

    R.O.G on Spotify

    How diverse is your network? N.D.I. Network Diversity Index

    What is your Generosity Style? Generosity Quiz

    Credits:

    Patricia Makatsaria, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

    Coming Next: Please join us next week, Episode 174, with Shannon Cassidy for a Generous Leadership Coaching Tip.

  • "We don’t see things as they are; we see them as we are." - Anaïs Nin

    Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude.

    Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose.

    Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work.

    R.O.G. Takeaway Tips:

    What are some bad habits you relish? What are some things that annoy you about other people? How does that affect your behavior? What are some of your bad habits? How can you gain greater self awareness? How will you watch your blind spots?

    Resources:

    View this episode on YouTube BridgeBetween.comNetwork Diversity Index QuizThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple PodcastsR.O.G. on SpotifyR.O.G. on YouTube

    Coming Next:

    Please join us next week, Episode 173, with special guest Patricia Makatsaria.

    Credits:

    Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

  • “I call it strategic appreciation because you don't do it strategically, but you do it because you care about the person, and it ends up benefiting you as well. It's an immediate return on your generosity…I've just noticed time and time again in my career, when I give - I get.”

    Future World of Work Summit: March 28, 2024, San Francisco, CA - Discount code: ROG

    Kia Afcari is the Co-Founder & CEO of Caravann Consulting. Kia is on a mission to re-imagine the workplace and bring a lot more joy and impact to the future of work. He has over twenty years of experience helping leaders, teams, and organizations with culture and collaborative change. He has consulted with a wide variety of organizations, including tech companies, UN agencies, universities, and US climate change organizations.

    As a Co-founder and CEO of Caravann Consulting and the Future World of Work Summit, Kia is a sought-after speaker, consultant, and facilitator that employs facilitative techniques, executive coaching, graphic facilitation, theater, and the latest in social science research to help organizations win by aligning their strategy, culture, and DEI efforts.

    For his help to shift the organizational culture of UC Berkeley’s 8,000 staff, Kia was awarded Chief Learning Officer Magazine’s Silver Award for Innovation. Kia’s TEDx talk on How We Can Reshape Diversity, Equity, and Inclusion Together has over 73,000 views.

    R.O.G. Takeaway Tips:

    Ask yourselves as business leaders, “How are we going to win?” What is the culture that we want to create? What are the behaviors that enable us to have that culture? How does DEI help you win? How is this a part of the package for enlightened leadership? Change requires energy.Scale strategic appreciation.How can we gamify things? Where do you invest your time and attention?

    Resources:

    Future World of Work Summit: March 28, 2024, San Francisco, CA - Discount code: ROGCaravann.coHow We Can Reshape Diversity, Equity, and Inclusion Together | Kia Afcari | TEDxGeorgetownDiversity and Unconscious Bias: The Creativity Matters Interview with Kia Afcari

    Where to find R.O.G. Podcast:

    R.O.G on YouTube

    R.O.G on Apple Podcasts

    R.O.G on Spotify

    How diverse is your network? N.D.I. Network Diversity Index

    What is your Generosity Style? Generosity Quiz

    Credits:

    Michael Powell, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

    Coming Next: Please join us next week, Episode 172, with Shannon Cassidy for a Generous Leadership Coaching Tip.

  • “Each of us, every waking hour, is called upon to say no, whether to friends or family members, to our bosses, employees, or co-workers, or to ourselves. Whether and how we say no determines the very quality of our lives. It is perhaps the most important word to learn to say gracefully and effectively.” - William Ury, Mediator, Writer and Negotiation Expert

    Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude.

    Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose.

    Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work.

    R.O.G. Takeaway Tips:

    Identify your “big rocks”.Block time on your calendar to focus on what you prioritize.

    Resources:

    View this episode on YouTube BridgeBetween.comNetwork Diversity Index QuizThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple PodcastsR.O.G. on SpotifyR.O.G. on YouTube

    Coming Next:

    Please join us next week, Episode 171, with special guest Kia Afcari.

    Credits:

    Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

  • “The best assessment tool is to listen to your people. They talk about “we” when they're talking about the organization - you're on pretty good track to have an inclusive culture. If they talk about “they” you don't have it. Save your money. Don't do an assessment and just listen to how people talk.”

    Sally Helgesen, cited in Forbes as the world’s premier expert on women’s leadership, is an internationally best-selling author, speaker and leadership coach. She has been inducted into the Thinkers 50 Hall of Fame, which honors those whose ideas have shaped the field of leadership worldwide. She is ranked number 3 among the world’s thought leaders by Global Gurus.

    Sally’s latest book, Rising Together: How We Can Bridge Divides and Create a More Inclusive Workplace, offers practical ways to build more inclusive relationships, teams, and workplaces.

    Rising Together builds on Sally’s remarkable success with How Women Rise, co-authored with legendary executive coach Marshall Goldsmith, which examines the behaviors most likely to get in the way of successful women as they move forward in their careers. Rights have been sold in 23 languages.

    Other books include The Female Advantage: Women’s Ways of Leadership, hailed as the classic in its field and continuously in print since 1990, and The Web of Inclusion: A New Architecture for Building Great Organizations, cited in The Wall Street Journal as one of the best books on leadership of all time and credited with bringing the language of inclusion into business.

    For over 30 years, Sally has delivered seminars, workshops and keynotes for companies, partnership firms and associations around the world, working in 37 countries.

    R.O.G. Takeaway Tips:

    Build relationships with people different than ourselves.Give people the benefit of our good will.Build networks, not grapevines.How are you engaging in inclusive leadership? Are people being seen, heard and valued? Do your team members use “we” or “they”? Establish boundaries. Actively listen.Follow up with people. Actively promote and celebrate others.

    Resources:

    SallyHelgesen.comRising Together: How We Can Bridge Divides and Create a More Inclusive Workplace by Sally HelgesenHow Women Rise: Break the 12 Habits Holding You Back – SummaryHow Women Rise: Break the 12 Habits Holding You Back from Your Next Raise, Promotion, or Job | YouTubeThe Female Vision: Women's Real Power at Work by Sally Helgesen The Power of the Feminine Vision | Sally Helgesen | Talks at Google

    Where to find R.O.G. Podcast:

    R.O.G on YouTube

    R.O.G on Apple Podcasts

    R.O.G on Spotify

    How diverse is your network? N.D.I. Network Diversity Index

    What is your Generosity Style? Generosity Quiz

    Credits:

    Michael Powell, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

    Coming Next: Please join us next week, Episode 170, with Shannon Cassidy for a Generous Leadership Coaching Tip.

  • “The key is not to prioritize what’s on your schedule but to schedule your priorities.” - Stephen R. Covey

    Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude.

    Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose.

    Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work.

    R.O.G. Takeaway Tips:

    Identify your “big rocks”.Block time on your calendar to focus on what you prioritize.

    Resources:

    Stephen Covey “Big Rocks” Stephen Covey - The Seven Habits of Highly Effective People View this episode on YouTube BridgeBetween.comNetwork Diversity Index QuizThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple PodcastsR.O.G. on SpotifyR.O.G. on YouTube

    Coming Next:

    Please join us next week, Episode 169, with special guest Sally Helgesen.

    Credits:

    Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

  • “If you said…What do you think is the indispensable value of leadership? I would say it is to be selfless…to sacrifice for the good of others. To be willing to give without expecting something in return. Because the beauty is in the giving.”Michael K. Powell is the former chairman of the Federal Communications Commission (FCC). He was appointed by President Bill Clinton in 1997 and appointed Chairman by President George W. Bush in 2001, serving until 2005.

    During his time as FCC chair, Chairman Powell oversaw the rapid transformation of communications markets into the Digital Age. During his tenure, the Internet came into widespread commercial use, as did smart phones, Wi-Fi networks and satellite radio. In his current role as President & CEO of NCTA – The Internet & Television Association, Mr. Powell leads one of the largest trade associations in Washington, D.C., representing the communications and content industries. Prior public service includes Chief of Staff of the Antitrust Division of the Department of Justice, Policy Advisor to the Secretary of Defense and service as an armored cavalry officer in U.S. Army. In the private sector he practiced law and was a senior advisor in a private equity firm. Chairman Powell also served on the public boards of Cisco and AOL.

    Chairman Powell serves on several nonprofit boards. He is the Chairman of the Mayo Clinic Board of Trustees, Vice Chairman of America’s Promise Alliance and serves on the William & Mary Foundation Board.

    Powell received his bachelor’s degree in government from William & Mary and his JD from Georgetown University Law Center. He holds honorary doctorate degrees from William & Mary, Pepperdine University and Mayo Clinic Alex School of Medicine and Marymount University.

    R.O.G. Takeaway Tips:

    Be a steward.Leave everything better than you found it.Be human centered.Take care of the soldiers.Add a layer of intimacy.Consider methods of caring: Hand written note, drop off a gift, send a text.Give without strings attached.Share knowledge and experience.Who am I? Who do I want to be? What is a good life? Are you on a path to have one? - AristotleEveryone you see is suffering. You can go and help - BuddhaPerpetual Optimism - 13th Rule

    Resources:

    NCTA | https://www.ncta.com/people/michael-powellFCC | https://www.fcc.gov/biography-michael-k-powellMichael’s eulogy for his Father, Secretary Colin L. Powell Colin Powell's 13 Rules of LeadershipThe Road to Character by David Brooks

    Where to find R.O.G. Podcast:

    R.O.G on YouTube

    R.O.G on Apple Podcasts

    R.O.G on Spotify

    How diverse is your network? N.D.I. Network Diversity Index

    What is your Generosity Style? Generosity Quiz

    Credits:

    Michael Powell, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

    Coming Next: Please join us next week, Episode 168, with Shannon Cassidy for a Generous Leadership Coaching Tip.

  • “You gain strength, courage and confidence by every experience in which you really stop to look fear in the face…You must do the thing you cannot do.” - Eleanor Roosevelt

    Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude.

    Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose.

    Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work.

    R.O.G. Takeaway Tips:

    Generously rebound from mistakes this week. Own it. Fix it. Apologize.Learn from others - positive and constructive. We must learn from the models around us.

    Resources:

    View this episode on YouTube BridgeBetween.comNetwork Diversity Index QuizThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple PodcastsR.O.G. on SpotifyR.O.G. on YouTube

    Coming Next:

    Please join us next week, Episode 167 with special guest Michael Powell.

    Credits:

    Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

  • “Think of leadership as the opportunity to have a positive influence on a person or a situation. You can say leadership is a fundamentally generous act. Leadership is about how you make people feel. It's fundamentally generous.”

    Our special guest today is Chris Stanley, a leader in the executive education space. Chris has more than 20 years' experience working with diverse global teams in the development of compelling management content and executive education solutions. His work is focused on meeting the changing knowledge needs of business leaders around the globe to help them lead their teams and companies more effectively.

    Chris has extensive experience curating and hosting large scale leadership conferences around the world. These conferences include the World Business Forum in New York, Sydney, Milan, Madrid, London, Mexico City, Bogota and others.

    Over the years he has worked with some of the world's brightest minds including Nobel Prize winners, Prime Ministers and Presidents, CEOs of global companies, and top business academics, curating content to produce in-person and digital learning programs focused on today's critical business, management and leadership topics.

    Additionally, he has had the privilege to moderate conversations with many high-profile figures from business, politics and academia.

    R.O.G. Takeaway Tips:

    How to be a positive influence? How do I make people feel? Seven Habits: Think win / winSeek first to understand before being understoodJudgment - How do we mindfully Self-care. How are we being generous to ourselves? What is my/our mission? Give people opportunities, mentoring, supportUnreasonable hospitality

    Resources:

    About WOBIWOBI.comWorld Business Forum NYC 2024 - WOBIChris Stanley on LinkedIn (in/christopherstanley1)The Seven Habits of Highly Effective People by Stephen CoveyAmy Edmondson Psychological Safety

    Where to find R.O.G. Podcast:

    R.O.G on YouTube

    R.O.G on Apple Podcasts

    R.O.G on Spotify

    How diverse is your network? N.D.I. Network Diversity Index

    What is your Generosity Style? Generosity Quiz

    Credits:

    Chris Stanley, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

    Coming Next: Please join us next week, Episode 166, with Shannon Cassidy for a Generous Leadership Coaching Tip.

  • "If the career you have chosen has some unexpected inconvenience, console yourself by reflecting that no career is without them." - Jane Fonda

    Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude.

    Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose.

    Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work.

    “The greatest lessons I've ever learned are not from my successes. They are from my failures and I've had plenty of both. So don't be afraid to fail.” – Maria Brennan

    “If you can't get out of it, get into it.” – Michael Brennan

    Maria E. Brennan, CAE, is the President & CEO of The WICT Network: Empowering Women in Media, Entertainment and Technology, a 10,000 member global nonprofit celebrating 40 years of serving women in the cable industry. During her time at The WICT Network, Brennan has worked collaboratively with its leaders and stakeholders to steer the organization’s strategic vision, resulting in record levels of membership, sponsor support, and program participation. Brennan has over 25 years of executive management experience with non-profits ranging in size from 2,000 to 33,000 members, with particular expertise in the areas of strategic planning, communications and advocacy.

    As the public voice of The WICT Network, Brennan is an experienced spokesperson and advocate for the media industry and diversity, equity and inclusion. She is a frequently quoted expert on equal pay issues and work/life integration and has been published or featured in such magazines as Broadcasting & Cable, Working Mother, Association Trends, Selecta and Cablefax.

    Brennan is an award-winning writer, having received an EXCEL Award for her byline, “Hear Me Roar.” She was elected to serve on the Women’s Leadership Board at Harvard University in 2007. She is a charter member of the FCC Advisory Committee on Diversity and Digital Empowerment, where she recently finished her sixth term. She is a coalition member of WIPP — Women Impacting Public Policy — and a Commissioner for the Girl Scouts Healthy Media Council. Brennan was recognized with a Vanguard Award by NCTA–The Internet & Television Association, in recognition of her contributions to the media industry’s innovation, growth and progress. Brennan has been named among Cablefax’s list of Most Powerful Women in Cable annually since 2010 and in 2022 received Cablefax’s Women’s Advocacy Champion award.

    R.O.G. Takeaway Tips:

    Generously rebound from mistakes this week. Own it. Fix it. Apologize.Learn from others - positive and constructive. We must learn from the models around us.

    Resources:

    View this episode on YouTube bridgebetween.comNetwork Diversity Index QuizThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple PodcastsR.O.G. on Spotify

    Coming Next:

    Please join us next week, Episode 165, with special guest Chris Stanley, WOBI.

    Credits:

    Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

  • “The greatest lessons I've ever learned are not from my successes. They are from my failures and I've had plenty of both. So don't be afraid to fail.” – Maria Brennan

    “If you can't get out of it, get into it.” – Michael Brennan

    Maria E. Brennan, CAE, is the President & CEO of The WICT Network: Empowering Women in Media, Entertainment and Technology, a 10,000 member global nonprofit celebrating 40 years of serving women in the cable industry. During her time at The WICT Network, Brennan has worked collaboratively with its leaders and stakeholders to steer the organization’s strategic vision, resulting in record levels of membership, sponsor support, and program participation. Brennan has over 25 years of executive management experience with non-profits ranging in size from 2,000 to 33,000 members, with particular expertise in the areas of strategic planning, communications and advocacy.

    As the public voice of The WICT Network, Brennan is an experienced spokesperson and advocate for the media industry and diversity, equity and inclusion. She is a frequently quoted expert on equal pay issues and work/life integration and has been published or featured in such magazines as Broadcasting & Cable, Working Mother, Association Trends, Selecta and Cablefax.

    Brennan is an award-winning writer, having received an EXCEL Award for her byline, “Hear Me Roar.” She was elected to serve on the Women’s Leadership Board at Harvard University in 2007. She is a charter member of the FCC Advisory Committee on Diversity and Digital Empowerment, where she recently finished her sixth term. She is a coalition member of WIPP — Women Impacting Public Policy — and a Commissioner for the Girl Scouts Healthy Media Council. Brennan was recognized with a Vanguard Award by NCTA–The Internet & Television Association, in recognition of her contributions to the media industry’s innovation, growth and progress. Brennan has been named among Cablefax’s list of Most Powerful Women in Cable annually since 2010 and in 2022 received Cablefax’s Women’s Advocacy Champion award.

    R.O.G. Takeaway Tips:

    Know your roots. Give respect and appreciation for your history.Invest in others.Measure what matters. What do I want to measure and how can I be the best possible? Life is not designed to be easy. Get to know people. They are so darn interesting. Engage in discussions with curiosity. Understand first before being understood. It’s okay to not have an opinion about everything.

    Resources:

    The WICT Network PAR Research and Advocacy The WICT Network programs Awards and Fellowship

    Where to find R.O.G. Podcast:

    R.O.G on YouTube

    R.O.G on Apple Podcasts

    R.O.G on Spotify

    How diverse is your network? N.D.I. Network Diversity Index

    What is your Generosity Style? Generosity Quiz

    Credits:

    Maria Brennan, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

    Coming Next: Please join us next week, Episode 164, with Shannon Cassidy, Rebound from Mistakes.

  • Happy 2024! This year we are going to focus the even number episodes on brief coaching tips. Starting in January, we will focus on The Five Degree Principle | How Small Changes Lead to Big Results.

    Chapter One is titled Demonstrate Resilience. This short video provides an quick thought starter as you begin 2024.

    Please share comments and feedback about what we can do to support you on your generosity journey.

    Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude.

    Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose.

    Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work.

    Resources:

    View this episode on YouTube bridgebetween.comNetwork Diversity Index QuizThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple PodcastsR.O.G. on Spotify

    Coming Next:

    Please join us next week, Episode 163, with special guest Maria Brennan.

    Credits:

    Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

  • “We're moving at a snail's pace compared to what's available out there. These kids are going to change the world if we let them. Or, they won't because we stopped them.”

    “I think that the biggest issue in science it's our inability to share our stories.”

    Serena has dedicated her life to advancing science and science education while working with the nation’s most promising youth. Dr. Serena McCalla was raised in New York City and fell in love with science as an elementary school student. She earned her bachelor’s degree, as a double major, in Biological Science and African American & African Studies from the State University of New York at Binghamton University with intentions to become an ER physician. However, she quickly realized she was more inspired by research than medicine. To satisfy her craving for deeper scientific understandings, Dr. Serena McCalla earned an MS degree in Hematology/Microbiology, a Ph.D. that explored the use of diagnostic tests to improve the comprehension of genetics, photosynthesis, and respiration in secondary and collegiate Courses.

    Dr. McCalla’s teaching experience began shortly after earning her bachelor’s degree. In the classroom, her appreciation for the sciences became more profound as the students exposed her to nuances of various scientific disciplines including material science, nanotechnology, computer science, computational biology, and physics. Using her growing knowledge of science fields outside of her degrees, Dr. McCalla founded the iResearch Corporation while working as the Science Research Coordinator for Jericho UFSD, Jericho, NY.

    The iResearch Corporation is the parent company of iResearch Foundation, iResearch Institute, iResearch Academy, and iResearch Science. These companies help Dr. McCalla share her research practices with educators and students from around the globe. The iResearch Foundation supports underrepresented and underprivileged students’ participation in the iResearch Institute and iResearch Academy. These programs promote science research method training and review of fundamental and advanced sciences by conducting laboratory experimentation and data science/bioinformatics data analysis and research to test novel hypotheses.

    Additionally, the iResearch Institute and iResearch Academy review the scientific method and research method practices through its international programs. The scientific training of these students encourages them to a) systematically address the use of the scientific method during the completion of projects, b) complete novel experimentation, and c) promote expertise in presenting and writing journal-worthy papers. Secondarily, Dr. McCalla is the Science Research Coordinator for Jericho Union Free School District (UFSD) and designed her curriculum to foster excellence in scientific research.

    The Jericho UFSD program has become one of the preeminent science research programs in the United States. Under Dr. McCalla’s tutelage, the school district is lauded annually for its exemplary performance in the Regeneron International Science and Engineering Fair (ISEF) and Regeneron (formally Intel) Science Talent Search (STS) competitions producing over 80 scholars and 15 National finalists. The iResearch Corporation parallels the environment Dr. McCalla built at Jericho High School and UFSD, the culture of her classroom and lab brings forth copious avenues to help students excel in science, math, bioinformatics, data science, and engineering research. She enjoys that each day provides a new opportunity to encourage students to explore and impact the future of science and society.

    A natural competitor, Dr. Serena McCalla is not only a science research enthusiast and professional; she also considers herself a science geek and competition supporter. She is the President of the New York State Science and Engineering Fair (NYSSEF; 2014 - present) because she believes in promoting students' academic excellence and encouraging accompanied recognition in science. Her most pivotal goal is to foster student learning and research to extend past successes in their universities and ultimately manifest themselves in the global arena. Dr. McCalla believes these works will propel this generation of students to improve life on this planet as we know it.

    Dr. McCalla has earned numerous awards for teaching and mentoring. Awards she has received include the U.S. Presidential Scholar Program Teacher Recognition Award (2023, 2017, & 2010), the Distinguished Teacher Award from the Harvard Club of Long Island (2016 & 2012), the Teacher of Merit Award earned annually from Regeneron/Intel Science Talent Search (2023 - 2010), received an honorary minor planet (named Serena McCalla) from MIT Lincoln Laboratory, and the U.S. Army, Navy, and Air Force funded Outstanding Teacher Award in association with the Junior Science and Humanities Symposium (JSHS). Dr. McCalla’s students have won virtually all STEM competitions that are publicly accessible regionally, nationally, and internationally.

    To conclude, Dr. McCalla had the unique experience of participating as a principal subject in the National Geographic documentary Science Fair. The immensely likable film chronicles the importance of science fairs in the high school learning experience. The documentary highlights the trials, tribulations, and successes of the Jericho High School students in the Regeneron International Science and Engineering Fair (ISEF). The documentary was selected for and premiered at the 2018 Sundance Film Festival in Park City, Utah, and was honored by winning the festival’s first-ever overall Festival Favorite Award. The documentary also earned additional awards, including an Academy Emmy Award. Dr. McCalla is again a principal character in the upcoming National Geographic TV/Disney+ docuseries released on December 10, 2023, called Science Fair: the Series. Dr. McCalla has also participated in speaking engagements, commercials, and panels for Disney+, National Geographic, and XSTEM. She is also a newly named National Geographic Explorer, receiving the Wayfinder Award in 2023. The Wayfinder Grant supported the design of a new science research competition entitled “The Lost Einsteins”. Dr. McCalla hopes to continue to bolster the brilliance and determination of future scientists. In addition, she encourages her students to follow her quote- “if you dream it, complete the work to make your dream reality”. McCalla aspires to support all students to make a difference by discovering something new within themselves and the world.

    R.O.G. Takeaway Tips:

    Find your passion.Share your story.Anything is possible if you have enough passion and determination to put the work in to make your dreams a reality.Do what you believe in and benefit the world.

    Resources:

    Serena McCalla on Facebook (@serena.mccalla)Serena McCalla on YouTube (@SerenaMcCallaiRC)Serena McCalla on Instagram (@serenamccalla)Serena McCalla on Twitter/X (@iresearchsci)Serena McCalla on LinkedIn (in/serena-mccalla-iresearchcorporation)IResearchCorporation.comiResearchFoundation.comiResearchInstitute.comDefining Your Own Future with Dr. Serena McCallaLong Island Teacher Stars In New DocumentaryDr. Serena McCalla and Robbi Barrat on Science Fair Doc

    Where to find R.O.G. Podcast:

    R.O.G on YouTube

    R.O.G on Apple Podcasts

    R.O.G on Spotify

    How diverse is your network? N.D.I. Network Diversity Index

    What is your Generosity Style? Generosity Quiz

    Credits:

    Dr. Serena McCalla, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

    Coming Next: Please join us next week, Episode 162, Building Bridges Coaching Tips for Generous Leaders with Shannon Cassidy.

  • “Love the life you live; live the life you love.” - Bob Marley

    Host Bio:

    Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude.

    Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose.

    Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work.

    Resources:

    View this episode on YouTube bridgebetween.comNetwork Diversity Index QuizThe Five Degree Principle by Shannon CassidyV.I.B.E. by Shannon Cassidy R.O.G. on Apple PodcastsR.O.G. on Spotify

    Coming Next:

    Please join us next week, Episode 161, with special guest Serena McCalla.

    Credits:

    Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

  • “I've always wanted to be in a job where I could help people…you're representing good people at their worst time.”

    “I have to be honest with myself because it doesn't communicate well if you're trying to be somebody else.”

    Daniel Renart, a former President of the Maryland Hispanic Bar Association is a Partner with Reinstein, Glackin & Herriott LLC ("RGH"). Daniel Renart focuses his practice assisting clients with their divorce, custody and personal injury matters. In divorce and family law cases, Mr. Renart has experience handling complex litigation involving separation agreements, prenuptial agreements, divorce, alimony, child custody, child support, family businesses, property distribution, domestic violence, corporate issues and criminal defense matters. Daniel has been recognized for his legal knowledge and experience by various accredited organizations, including Super Lawyers, Rue Ratings, Martindale Hubbell, the Washingtonian Magazine and other. Daniel was even identified as one of the Top 100 attorneys by Super Lawyers in Maryland and the District of Columbia in 2015. The Super Lawyer Top 100 list is described as the Best of the Best lawyers in Maryland and covers all practice areas. Daniel has also been recognized by various other publications for his legal experience and knowledge, including, the Washington Post Magazine who identified Mr. Renart in 2014 as a Top Attorney in the metropolitan area and Best Attorneys in America which nominated Daniel as a lifetime charter member in 2015. Daniel Renart has experience handling divorce, alimony and custody cases throughout the Maryland Courts located in Annapolis, Glen Burnie, Rockville, Silver Spring, Hyattsville, Upper Marlboro, Ellicott City, La Plata, Prince Frederick, Centerville and Leonardtown. These Courthouses are located within the following counties where Mr. Renart has experience, including: Prince George’s County, Montgomery County, Anne Arundel County, Howard County, Charles County, Calvert County, St. Mary’s County and Queen Anne County.

    Daniel Renart also represents clients before the State and U.S. Federal Courts on international family law matters, concerning the 1980 Hague Convention on the Civil Aspects of International Child Abduction (“Treaty”). The Treaty provides an expeditious remedy for the physical return of children who have been wrongfully removed or retained from their habitual residence, in violation of the custody rights of the parent who is left behind. Mr. Renart is fluent in Spanish, which allows him to better communicate directly with parents who are left behind in the child’s habitual country of residence as well as their attorneys abroad. Mr. Renart works towards the safe and efficient resolution of complex family law international and domestic matters.

    Daniel Renart is also experienced in handling various personal injury matters and currently heads the personal injury department at RGH LLC. He has been recognized by the American Institute of Personal Injury Attorneys with a nomination for being among the 10 Best Attorneys for Maryland for Client Satisfaction, in 2014 and 2015. According to the AIOPIA, this award “is exclusive and extended only to those select few who have reached the top of their profession while doing so with the client’s satisfaction being of the most paramount importance.” Mr. Renart has experience working with attorneys who have represented clients in hundreds of trials, recovering millions of dollars in a wide variety of cases, including, wrongful death, car accident, motorcycle accident, truck accident, construction accidents, medical malpractice and mesothelioma cases to name a few. Not only do Mr. Renart and the attorneys of RGH find success in cases where insurance companies refuse to offer their insurance policy limits, but they also focus their practice on medical malpractice and the investigation of complex medical conditions such as traumatic brain injuries, complex bone fractures, laminectomies, disc fusions, growth plate fractures, carpal tunnel surgeries, fibromyalgia and whiplash.

    R.O.G. Takeaway Tips:

    Celebrating where you come from. Give back and find a career that you can deploy your strengths. How can we be of service to others? Be grateful and honor your mentors. Who models behavior that we want to emulate?Tell the truth. Be candid and clear and behave ethically.Be honest with yourself and be authentic.

    Resources:

    American Academy of Matrimonial LawyersReinstein, Glackin & Herriott, LLCBillable Hour Campaign – AAML Foundation American Academy of Matrimonial Lawyers Paul ReinsteinVocab:

    Ap·pel·late (especially of a court) concerned with or dealing with applications for decisions to be reversed.

    Dra·co·ni·an (of laws or their application) excessively harsh and severe.

    Where to find R.O.G. Podcast:

    R.O.G on YouTube

    R.O.G on Apple Podcasts

    R.O.G on Spotify

    How diverse is your network? N.D.I. Network Diversity Index

    What is your Generosity Style? Generosity Quiz

    Credits:

    Dan Renart, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

    Coming Next: Please join us next week, Episode 160, with Shannon Cassidy to recap 2023.

  • “The biggest benefit of anything that you can do at work is if it actually impacts how you behave as a human being and it extends into your personal life.”

    “Be like water making its way through cracks. Do not be assertive, but adjust to the object, and you shall find a way around or through it. If nothing within you stays rigid, outward things will disclose themselves.”

    “Empty your mind, be formless. Shapeless, like water. If you put water into a cup, it becomes the cup. You put water into a bottle and it becomes the bottle. You put it in a teapot, it becomes the teapot. Now, water can flow or it can crash. Be water, my friend.” - Bruce Lee

    Rich Jennings is the senior executive responsible for all Comcast cable operations in Arizona, California, Colorado, Kansas, Missouri, Minnesota, New Mexico, Oregon, Washington, Utah, Texas, Idaho, and Wisconsin.In his most recent role, Rich served as Comcast West Division Senior Vice President of Field Operations. With responsibility for the overall health and performance of the West Division’s regional operations, his primary focus was on Technical Operations for the division and collaborating to deliver the very best customer experience. Prior to that, he served as the Senior Vice President for the Mountain West Region for eight years.Rich began his career in Telecommunications as an Assistant General Manager with Time Warner Cable in 1993. He became General Manager for small cable systems in southern California and in 1996, accepted the role of Area General Manager for several acquisition properties in southeastern Wisconsin. In May of 2000, he was named Vice President of Operations for Time Warner’s southeastern Wisconsin division. In 2005, Rich joined Comcast asthe Area Vice President in Denver, Colorado, and in 2009 he was named Regional Vice President of Fulfillment for the Freedom Region managing field operations across southern Pennsylvania, northern Delaware and New Jersey.

    In 2011, Rich returned to Denver to serve as Regional Vice President of Comcast's Mile High Region overseeing the company’s operations in Colorado and New Mexico and was promoted to Senior Vice President for the region in 2012. In 2015, Rich was named Senior Vice President for the newly formed Mountain West Region, overseeing operations in Colorado, New Mexico, Utah, Arizona, and Idaho.

    In Rich’s 30-year history in Telecommunications, he’s had full operational and profit and loss accountability for the business. His process flow improvements and customer care initiatives enhanced consumer value while creating operational efficiencies. In addition to his attention to the external customer, Rich has a deep passion for personal and team development. With a strong belief in integrating family, work, and community, Rich has a robust history of community service. He's participated in numerous community and industry organizations over his career which include: the Young Americans Bank and Center for Financial Education (the world’s only state-chartered, FDIC-Insured bank, exclusively for young people under the age of 22), the Urban League, Boys and Girls Clubs of America, Junior Achievement, the National Association for Multi-Ethnicity in Communications (NAMIC), and Women In Cable and Telecommunications.

    Rich was named in the “Top 40 under 40” executives in the Telecommunications Industry by MultiChannel News in 2006. He was recognized as an influential leader by Cable World Magazine and was a NAMIC Luminary Award recipient. He has also been repeatedly recognized by CableFax magazine as one of the most influential minorities in cable and top 100 overall leaders in the industry.

    In 2015, Rich was honored as Father of the Year by the American Diabetes Association, Colorado chapter for his commitment to his family and the community. In 2017, he was named Mentor of the Year by the Colorado chapter of Women in Cable and Telecommunications. Rich is a Chicago native and a graduate of the University of Notre Dame where he received his business degree with a concentration in Marketing. He has completed executive education programs for Telecommunications through the University of Denver, UCLA and Harvard Business School.

    R.O.G. Takeaway Tips:

    Be interesting. Have hobbies and outside interests. Invest time and energy in things you enjoy. It’s a differentiator. Be like water.Feedback is a gift. Receive and offer it.Accountability. Focus on what’s right.Mentor and find a silent mentor. Observe and find you authentic version of their greatness. Be reflective - Real time and post-game.Enable two sided conversations

    Resources:

    Comcast CorporationTao of Jeet Kune Do by Bruce Lee​​”Empty your mind, be formless, shapeless like water. If you put water in a cup, it becomes the cup. If you put water in a bottle, it becomes the bottle. You put it in a teapot, it becomes a teapot. Now water can flow. Or it can crash, be water, my friend.” - Bruce LeeMusician Patoranking Musician Beenie Man

    Where to find R.O.G. Podcast:

    R.O.G on YouTube

    R.O.G on Apple Podcasts

    R.O.G on Spotify

    How diverse is your network? N.D.I. Network Diversity Index

    What is your Generosity Style? Generosity Quiz

    Credits:

    Rich Jennings, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

    Coming Next: Please join us next week, Episode 159, with Dan Renart.