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Episodi
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Shana is about to reveal something she has never shared publicly before: her retention accelerator framework. It's crucial to comprehend how you can utilize these three accelerators to extend customer retention and increase revenue per customer.
Key Takeaways:
Intro (00:00)
Why is the retention acceleration framework so important according to Shana? (00:42)
What are the three keys to accelerating your retention in any business? (05:15)
What is a member journey map? (18:31)
Episode wrap-up (20:06)
Additional Resources:
RETAIN- The Step-by-Step Group Program to Increase Your Retention: https://connect.communitycultivated.com/retain
Ep 113: The Simple but Overlooked Way to Create Connection in Your Community:
https://www.shanalynn.com/podcast/the-simple-but-overlooked-way-to-create-connection-in-your-community
Learn how to work with Shana: https://www.shanalynn.com/
FREE 7-minute Community Training: https://connect.communitycultivated.com/training
FREE Community Creators Hub: https://connect.communitycultivated.com/hub
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.
Be sure to follow the podcast, so you never miss an episode!
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Get ready for an extraordinary podcast episode with Shana as she dives into a fascinating conversation with Steve D. Sims, a man described by The Wall Street Journal as the most connected person you've never heard of.
Beyond his glamorous connections, Steve D. Sims is a wealth of insights on building a personal brand, cultivating meaningful relationships, and infusing mystery into every occasion.
Join Shana as she uncovers Steve's secrets to success and explores how you can apply them to enrich your own journey. This is one podcast you won't want to miss!
Key Takeaways:
Intro (00:00)
Steve’s favorite community (02:34)
How did Steve build a relationship based on trust? (05:10)
What has Shana done to build her business? (13:56)
When Steve is on stage, how does that look different? (17:15)
Definition of a strong community according to Shana (22:10)
What's Steve's take on live events since a lot of people are saying they're dying? (32:00)
How does Steve create consistency between Sims Distillery and Speakeasies, connecting their elements for a cohesive experience? (47:05)
Episode wrap-up (54:39)
Additional Resources:
Steve’s website: https://www.stevedsims.com/
Sims Distillery: https://simsdistillery.com/
Sims Speakeasy: https://simsspeakeasy.com
Steve’s Social Media Accounts:
Facebook: https://www.facebook.com/SteveDSims
Instagram: https://www.instagram.com/stevedsims/
X (formerly twitter): https://twitter.com/stevedsims
Learn how to work with Shana: https://www.shanalynn.com/
FREE 7-minute Community Training: https://connect.communitycultivated.com/training
FREE Community Creators Hub: https://connect.communitycultivated.com/hub
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.
Be sure to follow the podcast, so you never miss an episode!
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Episodi mancanti?
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Feeling a bit daunted by the world of AI? Not sure how to make the most of its capabilities, for writing?
Don't worry! Shana had a chat with Julia McCoy about using AI for successful writing and SEO. In their conversation Julia emphasizes the skills required in today's AI focused environment whether you're a writer or someone who creates content, for your business or community.
Prepare to explore the writing skills needed in this tech driven era.
Check out the full episode: https://www.shanalynn.com/podcast/ai-accelerated-seo-the-marketing-channel-youre-missing-with-julia-mccoy
Key Takeaways:
Intro (00:00)
Julia's framework for teaching writers (03:19)
Episode wrap-up (06:14)
Additional Resources:
Content at Scale website: https://contentatscale.ai/
Sign up for her Weekly CASual newsletter: https://contentatscale.ai/blog/
Julia’s blog: https://contenthacker.com/blog/
Julia’s AIO Blogger Course: https://aioblogger.ai/
Learn how to work with Shana: https://www.shanalynn.com/
FREE 7-minute Community Training: https://connect.communitycultivated.com/training
FREE Community Creators Hub: https://connect.communitycultivated.com/hub
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.
Be sure to follow the podcast, so you never miss an episode!
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There’s an often overlooked aspect of business that can significantly impact your retention rate. It tends to operate quietly in the background, going unnoticed in the hustle and bustle of daily operations. However, the key to unlocking a goldmine of potential lies in bringing this element to the forefront. By dedicating your attention and adopting a proactive approach, you can transform it into a powerful driver of customer retention.
Shana will dive into what this area is and how focusing on it can yield substantial benefits for your business.
Key Takeaways:
Intro (00:00)
Shana always ask one question whenever someone claims that an aspect of their business is thriving (00:57)
Why is having a great customer support department or customer support process very important? (02:02)
What are the three things that Shana sees as KPI metrics for customer support teams? (05:00)
Shana's advice on training your customer support team (09:03)
How do we reduce tickets? (18:56)
Episode wrap-up (19:56)
Additional Resources:
Action Priority Matrix Podcast Episode: https://www.shanalynn.com/podcast/project-prioritization-made-easy-how-to-use-the-action-priority-matrix
Learn how to work with Shana: https://www.shanalynn.com/
FREE 7-minute Community Training: https://connect.communitycultivated.com/training
FREE Community Creators Hub: https://connect.communitycultivated.com/hub
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.
Be sure to follow the podcast, so you never miss an episode!
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If you run events for your business or have ever considered hosting one, this episode is a must-listen.
Shana is joined by Phil Mershon, the mastermind behind Social Media Marketing World, one of the largest events in our industry. He will discuss essential strategies for ensuring that attendees feel connected and have an outstanding experience, both before and during the event.
Key Takeaways:
Intro (00:00)
Phil’s favorite community (01:43)
Philosophy about event creation (05:20)
Two different parts of a customer journey according to Phil (08:57)
What other key elements of the event contribute to building connection, community, and culture? (16:42)
How do you shift people's thinking so they see the event's content as just one part of the overall experience? (25:32)
Episode wrap-up (48:56)
Additional Resources:
Phil’s website: https://www.philmershon.com/
Phil’s FREE article on community building: https://www.philmershon.com/bonus
Unforgettable Book: https://www.philmershon.com/unforgettable-book/
Phil’s Social Media Account:
Facebook: https://www.facebook.com/phil.mershon
Instagram: https://www.instagram.com/phil_mershon/
LinkedIn: https://www.linkedin.com/in/philmershon/
X (formerly Twitter): https://www.twitter.com/phil_mershon/
Learn how to work with Shana: https://www.shanalynn.com/
FREE 7-minute Community Training: https://connect.communitycultivated.com/training
FREE Community Creators Hub: https://connect.communitycultivated.com/hub
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.
Be sure to follow the podcast, so you never miss an episode!
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In today's episode, Shana will discuss with her guest, Blake Fly, how the subtle art of unexpected appreciation can generate a significant return on investment for your business. They'll also guide you through a simple formula to help make this practice a daily habit.
Check out the full episode: https://www.shanalynn.com/podcast/how-this-one-question-can-be-rocket-fuel-for-your-business-with-blake-fly
Key Takeaways:
Intro (00:00)
How does that build these unforgettable relationships according to Blake? (00:28)
What seven words does Blake consider to be an excellent catalyst for initiating this topic? (04:54)
Episode wrap-up (07:13)
Additional Resources:
Blake’s FREE Video Series: https://instantconnecting.com/
Blake’s website: https://blakefly.com/
Blake’s Social Media Account:
Instagram: https://www.instagram.com/blakeflyFacebook: https://www.facebook.com/blakefleischacker
Learn how to work with Shana: https://www.shanalynn.com/
FREE 7-minute Community Training: https://connect.communitycultivated.com/training
FREE Community Creators Hub: https://connect.communitycultivated.com/hub
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.
Be sure to follow the podcast, so you never miss an episode!
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Shana found herself unexpectedly emotional at her three-year-old's muffins with moms event. Unlike the other mothers who might shed tears out of love or the joy of the special moment, Shana's tears stemmed from a different source. Some might attribute her reaction to pregnancy hormones, which likely played a part since she's not usually prone to crying.
Regardless, her experience this morning taught her some valuable lessons that she wants to share.
Key Takeaways:
Intro (00:00)
What are those things that when we accommodate special needs and recognize those often overlooked? (10:16)
How can you go above and beyond to accommodate and recognize individuals rather than just the group? (11:21)
How can we create a safe space for them? (15:48)
Episode wrap-up (17:28)
Additional Resources:
Learn how to work with Shana: https://www.shanalynn.com/
FREE 7-minute Community Training: https://connect.communitycultivated.com/training
FREE Community Creators Hub: https://connect.communitycultivated.com/hub
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.
Be sure to follow the podcast, so you never miss an episode!
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In September of 2023, Ali Kay had 1,400 members in her membership program, which was just under two years old. Remarkably, a week later, she grew her membership to over 4,500 members following a $10 workshop, achieving an impressive conversion rate of over 40 percent.
In this episode, she will break down her strategies and share how she accomplished this incredible growth.
Key Takeaways:
Intro (00:00)
Ali’s favorite community (01:54)
When does Ali started her membership business (04:05)
What was Ali's community or sphere of influence like before she launched her membership program? (05:37)
How did Ali conduct her launch? (07:19)
If someone wanted to execute this kind of launch, what advice does Ali offer, or what key points does she believe are crucial? (31:20)
Did Ali manage her own ads for the launch, or does she have an ads manager? (40:45)
Episode wrap-up (48:03)
Additional Resources:
Ali’s website: https://alikaystudio.com/
Ali’s Social Media Accounts:
Facebook - https://www.facebook.com/AliKayArtStudio/
Instagram - https://www.instagram.com/ali_kay_studio/
Learn how to work with Shana: https://www.shanalynn.com/
FREE 7-minute Community Training: https://connect.communitycultivated.com/training
FREE Community Creators Hub: https://connect.communitycultivated.com/hub
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.
Be sure to follow the podcast, so you never miss an episode!
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Shana interviewed branding and marketing expert Lauren Tickner, who achieved millionaire status by 23 through her online business.
Lauren explains how she tailors her content and its corresponding calls to action depending on where potential customers are at in the buying process.
Check out full episde here: https://www.shanalynn.com/podcast/millionaire-sales-secrets-and-the-power-of-personal-branding-with-lauren-tickner
Key Takeaways:
Intro (00:00)
How does Lauren distinguish between the three funnel content and her call to action different for the three? (00:32)
How does VSL work and how can you get these results according to Lauren? (02:31)
Episode wrap-up (04:14)
Additional Resources:
Lauren’s website: https://impactschoolmethod.com/
Lauren’s Social Media Account:
Instagram: https://www.instagram.com/laurentickner/
Twitter: https://twitter.com/laurentickner
Facebook: https://www.facebook.com/lauren.tickner/
LinkedIn: https://www.linkedin.com/in/laurentickner/
YouTube: https://www.youtube.com/c/laurentickner
Impact School’s Social Media Accounts:
Instagram: https://www.instagram.com/impact_school/
Facebook: https://www.facebook.com/impactschoolpodcast
LinkedIn: https://www.linkedin.com/company/impact-school/
YouTube: https://www.youtube.com/@impact_school
Impact School’s podcast: https://open.spotify.com/show/2wJpmySw3FtVe5uvT2kaAR
Learn how to work with Shana: https://www.shanalynn.com/
FREE 7-minute Community Training: https://connect.communitycultivated.com/training
FREE Community Creators Hub: https://connect.communitycultivated.com/hub
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.
Be sure to follow the podcast, so you never miss an episode!
https://www.shanalynn.com/podcast/millionaire-sales-secrets-and-the-power-of-personal-branding-with-lauren-tickner
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Have you ever poured your heart and soul into building something, only to find it hard to let go even when it's ready to run on its own? That's the situation many successful entrepreneurs face. They've invested so much time and effort creating strong systems and a reliable team, yet the urge to micromanage or stay constantly involved persists. This constant busyness can rob you of the chance to enjoy the fruits of your labor and explore other aspects of life.
Let's dig deeper into why this happens and explore strategies to help you finally step back and achieve a healthier work-life balance.
Key Takeaways:
Intro (00:00)
What is the thing that isn't your role and should be someone's responsibility? (08:00)
What keeps you going back to your community if it's not for the number of likes or comments? (09:40)
Why does it matter to get in touch with your creative side according to Shana? (11:02)
Episode wrap-up (14:40)
Additional Resources:
Learn how to work with Shana: https://www.shanalynn.com/
FREE 7-minute Community Training: https://connect.communitycultivated.com/training
FREE Community Creators Hub: https://connect.communitycultivated.com/hub
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.
Be sure to follow the podcast, so you never miss an episode!
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In today's episode, we look into a crucial aspect often overlooked in business growth: authenticity. Despite knowing all the strategies and tactics, if your business feels stagnant, it might be because you're not authentically representing yourself.
Our guest, Tracy Harris, a seven-figure CEO shares insights on how to show up confidently and authentically in your business and content.
If you're seeking to unlock your full potential, this episode is a must-listen.
Key Takeaways:
Intro (00:00)
Tracy’s insights of lacking authenticity in business and stresses the importance of staying true to oneself (04:20)
Process of transitioning towards authenticity and acknowledges the influence of mentors and groups (10:59)
Two essential tools to help you discover your authentic self according to Tracy (30:55)
What does authentic mean according to Tracy (38:25)
Episode wrap-up (48:41)
Additional Resources:
Tracy’s website: https://tracyharris.co/
Unlock your future self with Tracy’s FREE Guided Visualization: https://tracyharris.co/futureself
Mums With Hustle Podcast:
https://podcasts.apple.com/au/podcast/mums-with-hustle-podcast/id1044168565
Learn how to work with Shana: https://www.shanalynn.com/
FREE 7-minute Community Training: https://connect.communitycultivated.com/training
FREE Community Creators Hub: https://connect.communitycultivated.com/hub
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.
Be sure to follow the podcast, so you never miss an episode!
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Want to unlock the secrets of writing copy that drives sales and inspires action? Join Shana for an insightful conversation with Anna Powers. Anna is a conversion copywriting expert, a certified trainer, and even a lawyer.
Don't miss this chance to gain valuable insights into the world of persuasive copywriting.
Check out the Full Episode: https://www.shanalynn.com/podcast/create-clickworthy-copy-that-keeps-your-customers-engaged-with-anna-powers
Key Takeaways:
Intro (00:00)
What is the difference practically when it comes to conversion copywriting? (00:48)
Episode wrap-up (06:54)
Additional Resources:
Anna’s website: https://www.saraannapowers.com
Download the free Guide to the Business of Copywriting and get started turning your words into wealth: https://www.saraannapowers.com/guide
Anna’s Social Media Accounts:
Instagram: https://www.instagram.com/saraannapowers/
Facebook: https://www.facebook.com/saraannapowers
Threads: @saraannapowers
Learn how to work with Shana: https://www.shanalynn.com/
FREE 7-minute Community Training: https://connect.communitycultivated.com/training
FREE Community Creators Hub: https://connect.communitycultivated.com/hub
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.
Be sure to follow the podcast, so you never miss an episode!
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Often, people approach Shana thinking their issue lies with retention, but in reality, it's a marketing problem. She aims to share insights on the six key aspects of marketing that directly affect retention, how to evaluate them, and steps to take if problems are identified.
Key Takeaways:
Intro (00:00)
What are the six different areas of marketing according to Shana? (01:43)
Four aspects of the offers (06:09)
Episode wrap-up (22:04)
Additional Resources:
Learn how to work with Shana: https://www.shanalynn.com/
FREE 7-minute Community Training: https://connect.communitycultivated.com/training
FREE Community Creators Hub: https://connect.communitycultivated.com/hub
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.
Be sure to follow the podcast, so you never miss an episode!
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In today's discussion, we'll delve into the world of personal branding with an expert in the field. AJ Vaden, along with her husband, operates a highly successful eight-figure business focused on personal branding.
With a track record of assisting renowned industry figures, they bring both expertise and data-driven insights to illustrate why cultivating a personal brand can significantly enhance your business growth.
Key Takeaways:
Intro (00:00)
AJ’s favorite community (02:07)
AJ's background to illustrate why she's the preferred guest for Shana (06:05)
How reputation and personal branding can directly influence a business according to AJ? (13:10)
Three underlying findings according to AJ on personal branding (14:31)
How did AJ start their company? (25:43)
An essential aspect to understand is why personal branding is important (39:22)
Episode wrap-up (49:07)
Additional Resources:
AJ’s website: https://brandbuildersgroup.com/
Request for a FREE personal strategy call: https://freebrandcall.com/shana/
AJ’s Social Media Accounts
Facebook: https://www.facebook.com/BrandBuildersGroup/
YouTube: https://www.youtube.com/@brandbuildersgroup
Instagram: https://www.instagram.com/brandbuildersgroup/
Learn how to work with Shana: https://www.shanalynn.com/
FREE 7-minute Community Training: https://connect.communitycultivated.com/training
FREE Community Creators Hub: https://connect.communitycultivated.com/hub
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.
Be sure to follow the podcast, so you never miss an episode!
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By now, you likely understand the immense value of collaborating with other communities and content creators to grow your email list and expand your community. But are you fully leveraging all the potential collaboration opportunities? You might not be.
That's why Shana has highlighted an insightful segment from an interview with her friend Jordan Gill, an expert in collaboration. In this segment, Jordan discusses the numerous ways you can team up with other creators to maximize your collaborative efforts.
Check out full podcast episode: https://www.shanalynn.com/podcast/how-to-leverage-collabs-to-skyrocket-your-revenue-with-jordan-gill
Key Takeaways:
Intro (00:00)
Different ways to do collaborations (00:30)
Episode wrap-up (05:37)
Additional Resources:
Jordan’s website: https://systemssavedme.com
If you are looking to find and secure more mutually beneficial collabs to reach new audiences, then this private podcast is a MUST LISTEN!: https://shop.systemssavedme.com/referral/collabcast/q1IsZQrA4bo6oTju
Facebook: https://www.facebook.com/systemssavedme
Instagram - https://www.instagram.com/systemssavedme
LinkedIn - https://www.linkedin.com/in/gilljordan
TikTok - https://www.tiktok.com/@systemssavedme
Learn how to work with Shana: https://www.shanalynn.com/
FREE 7-minute Community Training: https://connect.communitycultivated.com/training
FREE Community Creators Hub: https://connect.communitycultivated.com/hub
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.
Be sure to follow the podcast, so you never miss an episode!
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Shana frequently encounters business owners frustrated with a specific team member. These employees lack proactiveness, ownership, and initiative, waiting for constant direction and reacting passively.
She will address this issue by outlining four key areas to improve this situation and potentially prevent it from happening again in the future.
Key Takeaways:
Intro (00:00)
What is the common frustration of a business owner according to Shana? (00:29)
Unpacking the root cause of team member's lack of proactiveness and ownership (01:03)
One thing to look when hiring people according to Shana (04:28)
What is a StrengthsFinder assessment? (07:38)
Episode wrap-up (13:40)
Additional Resources:
RETAIN- The Step-by-Step Group Program to Increase Your Retention: https://connect.communitycultivated.com/retain
Learn how to work with Shana: https://www.shanalynn.com/
FREE 7-minute Community Training: https://connect.communitycultivated.com/training
FREE Community Creators Hub: https://connect.communitycultivated.com/hub
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.
Be sure to follow the podcast, so you never miss an episode!
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Today's episode explores what happens when the unexpected occurs and someone on your team or even you wins the lottery and decides to never work again. We're diving into this topic within the context of maternity leave, as Shana is expecting her fifth child in July. She wants to ensure that her team and listeners are prepared.
Join us as Shana's friend Alyson Caffrey, an operations and maternity leave expert, shares insights on preparing your business for a sabbatical or any type of extended leave.
Key Takeaways:
Intro (00:00)
Alyson’s insights on the importance of having solid systems in place to support both individual and team maternity leave experiences effectively (02:37)
How does Alyson initiate the process of preparing for maternity leave during that stage? (08:17)
What does it look like to start to centralize that information? (13:38)
What does it look like to take extended time off? (41:16)
Episode wrap-up (43:25)
Additional Resources:
Alyson’s website: https://www.mastermaternityleave.com
Free Maternity Leave Planning Guide: https://www.mastermaternityleave.com/free-maternity-leave-planning-guide
Alyson’s Social Media Accounts:
Instagram: https://www.instagram.com/alycaffrey/
Master Maternity Leave: https://www.instagram.com/mastermaternityleave/
Learn how to work with Shana: https://www.shanalynn.com/
FREE 7-minute Community Training: https://connect.communitycultivated.com/training
FREE Community Creators Hub: https://connect.communitycultivated.com/hub
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.
Be sure to follow the podcast, so you never miss an episode!
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Calling all business owners! Wondering when it's time to hire your first employee?
Shana recently interviewed Corinne Crabtree, a highly successful entrepreneur who runs the eight-figure membership business NoBS Women. In this interview, Corinne dives into the moment she knew it was time to bring on her first team member.
This short highlight, taken from the full interview, is packed with valuable insights for any entrepreneur considering expanding their team. Don't miss it!
Check out the full episode: https://www.shanalynn.com/podcast/behind-the-scenes-with-8-figure-membership-owner-corinne-crabtree-of-no-bs
Key Takeaways:
Intro (00:00)
What was the defining moment that convinced Corinne to hire her first team member? (00:34)
Emphasizing fulfillment over marketing (03:27)
Episode wrap-up (05:48)
Additional Resources:
Corinne’s website: https://nobs.ceo
NoBS Business Website: https://www.nobsbusinesswomen.com/
Corinne’s Facebook page: https://www.facebook.com/losing100podcast
Facebook: https://www.facebook.com/losing100Weight or https://www.facebook.com/NoBSBusinessWomen/
Instagram: https://www.instagram.com/corinne_crabtree or https://www.instagram.com/nobsbusinessmembership/
Learn how to work with Shana: https://www.shanalynn.com/
FREE 7-minute Community Training: https://connect.communitycultivated.com/training
FREE Community Creators Hub: https://connect.communitycultivated.com/hub
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.
Be sure to follow the podcast, so you never miss an episode!
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In this episode, Shana will discuss a common mistake that business owners frequently make, which directly affects their profitability.
Key Takeaways:
Intro (00:00)
What other aspect exists in marketing, besides conversion rates? (02:31)
Process of tracking the lead source (04:41)
Why the connection between marketing and retention is necessary (05:25)
Importance of a higher lifetime value (07:16)
Episode wrap-up (07:58)
Additional Resources:
Discover your retention rate and the lifetime value of your members using this simple calculator. Access it here: https://www.memberltv.com/
RETAIN- The Step-by-Step Group Program to Increase Your Retention: https://connect.communitycultivated.com/retain
Learn how to work with Shana: https://www.shanalynn.com/
FREE 7-minute Community Training: https://connect.communitycultivated.com/training
FREE Community Creators Hub: https://connect.communitycultivated.com/hub
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.
Be sure to follow the podcast, so you never miss an episode!
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In today's episode, Shana will be discussing the importance of creating personalized experiences for members with her guests, Dr. Jen and Dr. Dom. They've not only developed a tailored experience but have also developed a custom app to enhance personalization even further.
Tune in as they share insights on how to provide members with a sense of personal connection and support, ultimately fostering a stronger sense of engagement and loyalty.
Key Takeaways:
Intro (00:00)
Drs. Jen and Dom’s favorite community (02:09)
Brief overview of Jen Health (04:31)
How was the Mobility Method launched by Dr. Jen initially? (10:52)
What prompted the change for Dr. Jen from having a stable membership to making a shift? (15:09)
When Dr. Jen was shifting from the Optimal Body membership, how many members and how successful was the business at that time? (18:22)
Dr. Jen’s experience as co-owner of the business when deciding to make the bold shift in branding (19:51)
Dr. Jen's insights on how she has been able to help people achieve better outcomes by personalizing the experience (26:50)
How did Drs. Jen and Dom determine what to customize and personalize? Did they use surveys, data analysis, or another method to make that decision? (35:54)
What plans, innovations, or future developments are they considering to further enhance this personalized experience? (39:40)
Episode wrap-up (43:32)
Additional Resources:
Dr. Jen’s website: https://jen.health
Try a free week of our membership on Jen Health to start addressing the root cause of your aches and pains: https://jen.health/freetrial
Drs. Jen and Dom’s Social Media Accounts:
Dr. Jen’s Instagram account: https://www.instagram.com/docjenfit/
Dr. Dom’s Instagram account: https://www.instagram.com/drdomdpt/
Jen’s Health: https://www.instagram.com/Jen.health/
Youtube: https://www.youtube.com/docjenfit
The Optimal Body Podcast: https://jen.health/podcasts
Learn how to work with Shana: https://www.shanalynn.com/
FREE 7-minute Community Training: https://connect.communitycultivated.com/training
FREE Community Creators Hub: https://connect.communitycultivated.com/hub
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.
Be sure to follow the podcast, so you never miss an episode!
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