Episodi
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When was the last time curiosity got the better of you on a business trip? In this rare solo episode, Jason explores roads less traveled. Literally. Calling on clients is what business travel is all about, but is there room in your schedule for unexpected experiences?
Are you open to making mundane travel more magical this time around?
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For full show notes and services visit: https://www.distributionteam.com
Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth, and achieve personal goals.
This episode was edited & mixed by The Creative Impostor Studios.
Special thanks to our sponsors for this episode: Connected Peers, connecting key employees in distribution's leading organizations; and INxSQL Distribution Software, an integrated distribution ERP software designed for the wholesale and distribution industry.
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Leading with compassion is one thing (and a good thing at that). But what if whole departments ran on a standard of sensitivity and genuine emotional concern for the people in their care, be they customers or employees? Before leaving The Granite Group to start her own consultancy, Tracie Sponenberg held the title of Chief People Officer. She’s credited with shifting the company’s human resources perspective towards compassion over compliance.
In this revisited episode, Jason speaks with Tracie about the impetus for this mindset change, strategies for CEOs interested in making similar upgrades to their company’s HR culture, and what she’s doing now to support the meaningful evolution of workforce administration.
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***
For full show notes and services visit: https://www.distributionteam.com
Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth, and achieve personal goals.
This episode was edited & mixed by The Creative Impostor Studios.
Special thanks to our sponsor for this episode: Moblico, helping businesses do more business on mobile devices; and INxSQL Distribution Software, an integrated distribution ERP software designed for the wholesale and distribution industry.
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Episodi mancanti?
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Pop quiz: What does CRM stand for? Brian Gardner says there’s more to the acronym than customer relationship management. He’s the Founder and CEO of SalesProcess360, a consultancy that helps distributors secure greater ROI from their CRM.
Jason caught up with Brian to learn more about the company’s “reverse order” approach to picking the perfect CRM. They explore the differences between ERPs with CRM add-ons versus systems that are purpose-built for complex sales environments and touch on the industry’s AI readiness. The pair also discuss how a company-wide audit before purchase can boost employee buy-in and enhance long-term CRM efficacy.
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***
For full show notes and services visit: https://www.distributionteam.com
Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth, and achieve personal goals.
This episode was edited by The Creative Impostor Studios
Special thanks to our sponsors for this episode: Profit2, helping distributors charge the right price; and INxSQL Distribution Software, an integrated distribution ERP software designed for the wholesale and distribution industry.
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Relationships drive distribution. The theory holds up even as automations and AI integrations infiltrate every aspect of business. But how do personal affinity and an enduring professional alliance actually work in practice?
Darin Arnold has decades of experience forging relationships. As president of Sales Northwest, Inc., a manufacturer’s rep based in Seattle, WA., he’s charged with balancing the needs of distributors and manufacturers on a daily basis. Jason caught up with Darin to discuss the role that relationship-building plays in helping the agency maintain client trust, especially in the fast-paced contractor and industrial supply markets.
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***
Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth, and achieve personal goals.
This episode was edited by The Creative Impostor Studios
Special thanks to our sponsors for this episode: INxSQL Distribution Software, an integrated distribution ERP software designed for the wholesale and distribution industry; and Moblico, helping businesses do more business on mobile devices.
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Conversations often go sideways when the topic turns to AI. Most of the anxiety stems from widespread misunderstanding about the activities this tech can and will eventually execute.
Brooks Hamilton is the guy that C-suites rely on to cut through the chatter. He’s the CEO of Hamilton AI Strategy Advisors, a development service specializing in artificial intelligence for distribution. Jason caught up with Brooks to explore the collaborative opportunities that emerge when tech and team are thoughtfully integrated. Brooks also shares real-world examples using distribution data sets and gets candid about the areas where AI might not make the most sense.
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CONNECT WITH BROOKSHamilton AI Strategy Advisors
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***
For full show notes and services visit: https://www.distributionteam.com
Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth, and achieve personal goals.
This episode was edited by The Creative Impostor Studios.
Special thanks to our sponsors for this episode: Connected Peers, providing virtual communities for wholesale distributors; and INxSQL Distribution Software, an integrated distribution ERP software designed for the wholesale and distribution industry.
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Career pivots don't always happen on impulse or as the result of a 180º turn. More often than not, change occurs slowly until the protagonist finds themself in different but not unfamiliar territory.
That's the story with Steve Bailey, president of Bailey Safety. He parlayed a successful career in his family's distribution business into a lucrative safety consulting and training venture. Jason caught up with Steve to discover what it's like to transition from a traditional distributorship to a safety specialist focused on the construction industry and how he plans to innovate in that space.
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***
For full show notes and services visit: https://www.distributionteam.com
Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth, and achieve personal goals.
This episode was edited by The Creative Impostor Studios
Special thanks to our sponsors for this episode: Profit2, helping distributors charge the right price; and INxSQL Distribution Software, an integrated distribution ERP software designed for the wholesale and distribution industry.
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Margins are slim for small distributors, especially in the food service industry. So, how does a local supplier take advantage of bespoke technology solutions without breaking the bank? Chris Elliott has the answer. He’s the co-founder and head of new business development at Kimelo by Cheetah Technologies, an elegant eCommerce platform that’s purpose-built for food distribution.
Jason caught up with Chris to discuss the tech company’s humble warehouse beginnings, its commitment to designing financially accessible solutions, and the app's role in strengthening relationships between distributor and restaurateur.
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CONNECT WITH CHRISKimelo
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***
For full show notes and services visit: https://www.distributionteam.com
Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth, and achieve personal goals.
This episode was edited by The Creative Impostor Studios
Special thanks to our sponsors for this episode: Moblico, helping businesses do more business on mobile devices; and INxSQL Distribution Software, an integrated distribution ERP software designed for the wholesale and distribution industry.
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Team training is hit-or-miss. Businesses either choose a generic version that doesn’t directly address their industry or a vertical-specific program that’s so complex the team fails to fully implement it.
Jeremy Wall has a simple solution. He’s the co-founder and CEO of GoalMakers, a learning platform that bills itself as the 10-week MBA. Jason chats with Jeremy about the company’s ongoing evolution, its hybrid learning environment, and its secret to providing cost-effective facilitation.
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***
For full show notes and services visit: https://www.distributionteam.com
Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth, and achieve personal goals.
This episode was edited & mixed by The Creative Impostor Studios
Special thanks to our sponsors for this episode: Connected Peers, providing virtual communities for wholesale distributors, and INxSQL Distribution Software, an integrated distribution ERP software designed for the wholesale and distribution industry.
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Want to know a hiring secret? A self-directed development strategy can help you attract and retain top-notch talent in today's transient employment climate.
J Carlton Harwood, a consultant and 30-year vet of Ferguson Enterprises, believes that staff success isn’t acquired through mandatory coursework. Instead, he champions a “hands-off,” self-directed model. Give employees autonomy and an environment where they can create unique improvement plans. Jason welcomes Carlton to share talent development lessons learned throughout his enviable career. They also discuss strategies for turning challenging company assignments into golden career opportunities.
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For full show notes and services visit: https://www.distributionteam.com
Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth, and achieve personal goals.
This episode was edited & mixed by The Creative Impostor Studios
Special thanks to our sponsors for this episode: Profit2, helping distributors charge the right price, and INxSQL Distribution Software, an integrated distribution ERP software designed for the wholesale and distribution industry.
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The future of HVACR distribution is already here. But if your company is solely focused on the impending changeover to more eco-friendly components, it’s missing out on future-proofing the industry’s workforce. Rhonda Wight is miles ahead on both fronts. As CEO of Ohio-based Refrigeration Sales Corporation (RSC), she believes that developing next-gen talent is everyone’s job.
Jason chats with Rhonda about her commitment to mentorship and why it’s beneficial to the entire HVACR ecosystem. The pair also discuss RSC’s systematic approach to budget planning and how it pays off in the long run.
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CONNECT WITH RHONDA
Website
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***
For full show notes and services visit: https://www.distributionteam.com
Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth, and achieve personal goals.
This episode was edited by The Creative Impostor Studios
Special thanks to our sponsors for this episode: Moblico, helping businesses do more business on mobile devices, and INxSQL Distribution Software, an integrated distribution ERP software designed for the wholesale and distribution industry.
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If your C-suite isn’t entertaining conversations about artificial intelligence, is it interested in profitability? Perhaps that’s not a fair assessment. Maybe the C-Suite just needs a crash course in what the technology can do for distribution.
Justin J. Johnson, founder and CEO of Motivate AI, is the perfect spokesperson for the job. Jason caught up with Justin to learn more about Motivate AI’s purpose-built automated solutions for distribution and how they boost sales team performance, enhance customer engagement, and streamline the quote and order process.
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CONNECT WITH JUSTINWebsite
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***
For full show notes and services visit: https://www.distributionteam.com
Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth, and achieve personal goals.
This episode was edited by The Creative Impostor Studios
Special thanks to our sponsors for this episode: Connected Peers, providing virtual communities for wholesale distributors, and INxSQL Distribution Software, an integrated distribution ERP software designed for the wholesale and distribution industry.
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It’s the one hot topic in business that never seems to go away… PRICING.
If you haven’t addressed your company’s pricing plan in a while, Dave Roller says you’re leaving good money on the table. As president of Profit2, Dave has built his career helping distributors optimize their strategy - even against e-conn’s biggest names.
Though this conversion was recorded in 2020, it’s as relevant as ever today. Jason and Dave break down about the art and science of pricing as well as overcoming pricing challenges - even in challenging times.
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CONNECT WITH DAVELinkedIn
Profit2
***
For full show notes and services visit: https://www.distributionteam.com
Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth, and achieve personal goals.
This episode was edited by The Creative Impostor Studios.
Special thanks to our sponsors for this episode: INxSQL Distribution Software, an integrated distribution ERP software designed for the wholesale and distribution industry; and Profit2, helping distributors charge the right price.
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Conventional business wisdom holds that everyone wants to join the marketing team; no one wants to work in sales anymore.
Dr. Lee Allison rejects this defeatist attitude and the generational stereotypes that often accompany it. As Professor of Engineering Technology & Industrial Distribution at Texas A&M University, she has a literal front row seat to the rise of GenZ and Gen Alpha––and all reports from campus are good!
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For full show notes and services visit: https://www.distributionteam.com
Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth, and achieve personal goals.
This episode was edited by The Creative Impostor Studios.
Special thanks to our sponsors for this episode: INxSQL Distribution Software, an integrated distribution ERP software designed for the wholesale and distribution industry; and Moblico, helping businesses do more business on mobile devices.
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Selling your company is one of the most challenging aspects of owning a business. Longtime colleague and Distribution Team Senior Advisor, Marshall Jones knows the mental, emotional, and procedural challenges well. Those experiences put him in a unique position to assist other sellers through the process.
Jason and Marshall review a client case study highlighting critical aspects of securing a successful (and profitable!) sale and tips for avoiding deal-breaking pitfalls.
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For full show notes and services visit: https://www.distributionteam.com
Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth and achieve personal goals.
This episode was edited & mixed by The Creative Impostor Studios.
Special thanks to our sponsor for this episode: INxSQL Distribution Software, an integrated distribution ERP software designed for the wholesale and distribution industry.
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Returns, warranties, and repairs are a headache for distribution. Much of that pain stems from the antiquated systems that most companies still rely on to process their returns. Alex Witcpalek, founder and CEO of Continuum.ai, recognized the optimization potential of this largely overlooked in-house activity and created the first B2B returns network for distributors and manufacturers.
Jason caught up with Alex during a recent conference in Chicago to find out what drew this ex-college footballer to distribution (and podcasting!), why Continuum.ai’s platform is a perfect match for a niche operation with so many variables, and how it boosts the user’s overall profitability. The pair also discuss the role that Continuum.ai’s quality culture plays in attracting and keeping a top-tier workforce.
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For full show notes and services visit: https://www.distributionteam.com
Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth, and achieve personal goals.
This episode was edited by The Creative Impostor Studios.
Special thanks to our sponsor for this episode: INxSQL Distribution Software, an integrated distribution ERP software designed for the wholesale and distribution industry.
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Welcome back for part 2 with the Bader boys, Jason’s in-depth look at his family’s distribution business with patriarch and founder of Acme Construction Supply Co, Inc., Dick Bader, and younger brother Jordan, the company’s current president and CEO. As they wrap up their visit, Dick and Jordan reveal the fundamental principles that have supported Acme’s thriving culture and growth initiatives. They also share the rewards of trade organization participation in this “revisited” episode.
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CONNECT WITH JORDANLinkedIn
***
For full show notes and services visit: https://www.distributionteam.com
Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth, and achieve personal goals.
This episode was edited by The Creative Impostor Studios.
Special thanks to our sponsor for this episode: INxSQL Distribution Software, integrated distribution ERP software designed for the wholesale and distribution industry.
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Jason corrals family patriarch and founder of Acme Construction Supply Co, Inc., Dick Bader, and little brother Jordan, current president and CEO, for an insider’s look at the family business. Like all epic tales, this one comes complete with plot twists, sibling rivalry (of the genial kind), and a cliffhanger.
CONNECT WITH JASONLinkedIn
CONNECT WITH DICKLinkedIn
CONNECT WITH JORDANLinkedIn
***
For full show notes and services visit: https://www.distributionteam.com
Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth, and achieve personal goals.
This episode was edited by The Creative Impostor Studios.
Special thanks to our sponsor for this episode: INxSQL Distribution Software, integrated distribution ERP software designed for the wholesale and distribution industry.
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If entrepreneurs are known for marching to a different beat, then Jeff Peterson is an improvisational maestro. DT fans may remember Jason’s conversation with the CEO of Geneva Supply in episode 21, in which the two discussed growing and expanding that company’s footprint. And did he ever! Just as that business started to get predictable, Jeff stumbled upon his next entrepreneurial challenge: Interstate Music.
This week, we're revisiting Jeff's second appearance on Distribution Talk: The One Where Jeff Went All In to Turn Around a 75-Year-Old Music Retailer (even though the company languished in bankruptcy and the world paused for a pandemic). He applied his extensive e-com knowledge and a lifelong affinity for live music to a new entrepreneurial challenge and has never once regretted taking on that challenge.
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CONNECT WITH JEFFLinkedIn
***
For full show notes and services visit: https://www.distributionteam.com
Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth and achieve personal goals.
This episode was edited & mixed by The Creative Impostor Studios.
Special thanks to our sponsor for this episode: INxSQL Distribution Software, an integrated distribution ERP software designed for the wholesale and distribution industry.
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Buzzwords can shut down conversations quicker than their end users care to admit. But, when Edward Kuo employs terms like “collaborate” and “innovate” to describe his role as executive director of the Commercial Vehicle Solutions Network (CVSN), he can back them up with decades of association experience and a successful track record of advocating for an entire industry, not just the members of his organization.
Jason and Edward chat about the value associations provide businesses beyond their membership, the challenges of attracting younger workers to a career in distribution, and the art of bringing industry competitors together for the good of all.
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CONNECT WITH EDWARDLinkedIn
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For full show notes and services visit: https://www.distributionteam.com
Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth, and achieve personal goals.
This episode was edited by The Creative Impostor Studios.
Special thanks to our sponsor for this episode: Connected Peers, providing virtual communities for wholesale distributors.
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An enterprise resources planning (ERP) system is great…until it's not. But, before you sign on the dotted line for your first warehouse management system (WMS), have you given serious (and honest) thought to how your growing pains might manifest in that pricey new platform?
Casey Winans has. He's the founder and CEO of Fullstride, an independent advisory firm purpose-built to ensure smooth transitions from ERP to WMS. Jason chats with Casey about the art and science of a successful upgrade and how to perform an internal review of warehouse processes and employee engagement before making the move to WMS.
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***
For full show notes and services visit: https://www.distributionteam.com
Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth, and achieve personal goals.
This episode was edited by The Creative Impostor Studios.
Special thanks to our sponsor for this episode: INxSQL Distribution Software, an integrated distribution ERP software designed for the wholesale and distribution industry.
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