Episodi
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If you need to create an HR or People strategy but are feeling completely stuck, this episode of HR Coffee Time is here to help. Host Fay Wallis, a career and leadership coach for HR and People professionals, shares practical advice on how to feel more confident about creating the strategy, where to start and resources to help spark your ideas.
Key Points from This Episode[00:00] Episode introduction
[00:32] There is a podcast playlist of strategy episodes for you
[02:46] You already are strategic (even if you think you arenât)
[04:31] Insight from the book, âGood Strategy/Bad Strategyâ
[05:29] The importance of aligning HR strategy with the overarching organisational strategy
[07:28] Resources from The Essential HR Planner to help
[13:41] Recap and final thoughts
Useful LinksConnect with Fay on LinkedInFayâs website: Bright Sky Career Coaching
Other Relevant HR Coffee Time EpisodesOperate Strategically or Create a Powerful HR/People Strategy Playlist
Book Recommendations from the EpisodeThe Strategy Book: How to think and act strategically to deliver outstanding results, by Max MckeownGood Strategy, Bad Strategy: The difference and why it matters, by Richard Rumelt
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isnât very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Mentioned in this episode:
3R Strategy's Free Resources & Fay's HR Planning Day
Become a member of 3R Strategy's free Pay & Reward Academy, or access their free resources by visiting: https://bit.ly/3racademyLearn more about Fay's HR Planning Day and get your ticket here: https://brightskycareercoaching.co.uk/hr-planning-day/
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Want to know the secret to delivering presentations that truly captivate your audience? In this episode of HR Coffee Time, we explore how to craft and deliver presentations that resonate deeply and win over both hearts and minds.
Host Fay Wallis is joined by Emma Serlin, founder of London Speech Workshop, who shares her unique "Meal Plan" framework for creating impactful presentations. Whether you're aiming to boost your influence, establish credibility, or simply gain more confidence when presenting, this episode is packed with practical insights to elevate your presentation skills.
Chapters from This Episode[00:00] Introduction and overview
[01:11] Meet the expert: Emma Serlin
[04:26] The Meal Plan framework: Protein, Vegetables, and Spice
[05:38] Deep dive into the protein component
[09:07] Crafting impactful presentations: The importance of three key takeaways
[11:31] Exploring the âvegetablesâ component
[16:57] Adding âspiceâ to make your presentation memorable
[19:46] The Dinner Party Planner
[23:50] Book recommendation
[25:48] How to contact Emma and London Speech Workshop
[27:23] Conclusion
Useful LinksConnect with Fay on LinkedInFayâs website: Bright Sky Career CoachingConnect with Emma Serlin on LinkedInEmmaâs website: London Speech WorkshopLondon Speech Workshop on InstagramLondon Speech Workshop on YouTube
Other Relevant HR Coffee Time EpisodesEpisode 36: Four simple but powerful techniques to banish imposter syndrome, with Joanna LottEpisode 73: 5 ways to feel more confident in your next interview, meeting, or presentationEpisode 74: How to get better at presenting and feel more confident about it
Book Recommendations From the EpisodeThe Connection Book: 50 Ways to Communicate More Effectively, by Emma SerlinThe Communication Equation: A How to Guide for Outstanding Communication, by Emma SerlinNonviolent Communication: A Language of Life, by Marshall B. Rosenberg
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isnât very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at:
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Episodi mancanti?
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Whether youâd like to learn more about how to use Strategic Workforce Planning in your current role or considering whether specialising in Strategic Workforce Planning could be the perfect career option for you, this episode of HR Coffee Time is here to help.
Host Fay Wallis is joined by Jen Allen Jardine, a Strategic Workforce Planning (SWP) expert, who explains what SWP is, why itâs important, how it fits into HR, the partnership between SWP and HR, and the misconceptions about it. She also provides valuable advice for anyone looking to specialise in SWP, including practical tips and book recommendations.
Chapters from This Episode
[00:00] Introduction and overview
[02:17] Meet the expert: Jen Allen Jardine
[03:09] Defining Strategic Workforce Planning
[04:13] Strategic Workforce Planning in large vs small organisations
[04:55] The role of HR in Strategic Workforce Planning
[11:03] Developing skills for Strategic Workforce Planning
[17:18] Misconceptions about Strategic Workforce Planning
[23:02] Book recommendations
[34:29] How to contact Jen
[35:50] Conclusion
Useful LinksConnect with Fay on LinkedInFayâs website: Bright Sky Career CoachingConnect with Jen Allen Jardine on LinkedIn
Other Relevant HR Coffee Time EpisodesHR Coffee Time podcast playlist: Clarify Your Career Goals & Explore HR Career OptionsEpisode 58: How to feel more confident using data & analytics in your HR roleEpisode 119: How using Agile can drive positive change & prove HRâs value, with Kate Maddison-Geenwell
Book Recommendations From the EpisodeFactfulness: Ten Reasons Weâre Wrong About The World â And Why Things Are Better Than You Think, by Hans Rosling , Ola Rosling and Anna RoslingFreakonomics: A Rogue Economist Explores the Hidden Side of Everything, by Steven D. Levitt & Stephen J. DubnerRadical Uncertainty: Decision-making for an unknowable future, by John Kay and Mervyn King
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify.
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Thinking about booking a coaching session but not sure what to expect? Or maybe you've already arranged some coaching sessions and want to make sure you get the most out of them. This episode of HR Coffee Time is here to help. Host Fay Wallis, a career and leadership coach for HR and People professionals, shares practical advice on how to prepare for your coaching sessions and make them as effective as possible.
Key Points From This Episode[00:00] Episode introduction
[00:23] The value of coaching
[01:38] Youâre in the driving seat when it comes to coaching
[02:21] Examples of common coaching topics
[04:29] Questions to help you choose a focus, area or topic for your session
[05:51] Coaching is usually about asking questions, rather than giving advice
[06:39] Advice is given for practical career topics e.g. CV, LinkedIn and interviews
[09:17] Practical tips to get the most out of your session
[09:13] Choose a quiet space where you wonât be disturbed
[10:09] Minimise distractions
[10:21] Have some buffer time before the start of your session
[10:40] Techniques to help you transition from your previous task into your session
[11:32] Buffer time at the end of your session is helpful
[12:12] Have a notebook and pen ready for your session
[14:06] Let your coach know if youâd like the session recorded
[14:26] Have a drink with you in case you get thirsty
[14:51] If youâll be discussing an emotional topic, have some tissues to hand
[15:09] Be open-minded and provide feedback
[16:46] Jot down your reflections in between sessions
[17:21] Questions to help you reflect before starting your next session
[17:56] Always ask your coach questions if you have any
[18:19] Episode conclusion
Useful LinksConnect with Fay on LinkedInFayâs website: Bright Sky Career CoachingHeadspaceâs one-minute meditation YouTube video
Other Relevant HR Coffee Time EpisodesEpisode 130: Build managersâ confidence and skills with âThe Coaching Two-Stepâ, with Jude SclaterEpisode 53: Why coaching skills can help your career (& how to develop them), with Charlie WarshawskiEpisode 125: Create your perfect professional development plan in 8 simple steps
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts. If you're kind enough to leave a review, let Fay know so she can say thank you. You reach her at: [email protected].
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips,...
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You may have heard that coaching skills can be incredibly helpful for managers to have in their toolbox, boosting their confidence and effectiveness in their roles. But why are these skills so useful, and how can you help managers start using them? This episode of HR Coffee Time is here to answer those questions.
Host Fay Wallis is joined by Jude Sclater, an experienced coach and author of "Think Like a Coach - Empower Your Team Through Everyday Conversations."
Jude explains that coaching skills empower teams to think for themselves, foster independence, reduce reliance on the manager, and enhance overall team motivation and development. She shares her innovative Coaching Two Step model, which provides a practical and accessible way for managers to integrate coaching into their everyday interactions.
Key Points from This EpisodeThe Coaching Two Step involves two main components: asking "Tell me more?" and summarizing what you've heardThe model is designed to be simple and accessible for managers who may not have extensive coaching trainingJude emphasizes the importance of giving full attention during conversationsThe episode includes a practical demonstration of the Coaching Two Step with Fay as the coaches
Useful LinksConnect with Fay on LinkedInFayâs website: Bright Sky Career CoachingConnect with Jude Sclater on LinkedInJudeâs website: Think With Jude
Other Relevant HR Coffee Time Episodes Episode 129: 5 essential techniques to become a great manager, with James RoseEpisode 127: What to do if your boss is a micromanagerEpisode 53: Why coaching skills can help your HR career (and how to develop them), with Charlie Warshawski
Buy The Book Recommendations(Disclosure: the book links are affiliate links which means Fay will earn a small commission from Amazon if you make a purchase through them)
Think Like A Coach: Empower your team through everyday conversations, by Jude SclaterThe Chimp Paradox: The Acclaimed Mind Management Programme to Help You Achieve Success, Confidence and Happiness, by Professor Steve PetersFull list of all book recommendations given on HR Coffee Time
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isnât very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].
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How do you develop the people within your workforce to become great managers? Poor management negatively impacts everyone, often resulting in the HR/People team having to help with performance issues, manage grievances, or recruitment challenges due to high turnover. It can feel hard to know what to do or where to start. So, this episode of HR Coffee Time is here to help.
Host Fay Wallis is joined by James Rose, a management skills trainer, speaker and coach, who generously shares his Rose model, which consists of five essential techniques to become a great manager.
Key Points from This Episode[00:00] Introduction and overview
[02:10] Introducing James Rose
[03:41] How James developed his Rose model
[07:05] The difference between absent and present managers
[06:24] The first layer of the Rose model: regular check-ins
[13:48] The second layer of the Rose model: weekly team meetings
[20:44] The third layer of the Rose model: monthly catch ups
[30:25] The fourth & fifth layers of the Rose model: mid-year or quarterly reviews and end of year reviews
[33:29] Jamesâs confidence-building tip: encourage team members to keep track of their achievements and development.
[36:25] How to contact James and learn more about his work
[37:32] Other relevant HR Coffee Time episodes to listen to next
Useful Links Connect with Fay on LinkedIn Fayâs website: Bright Sky Career Coaching Connect with James Rose on LinkedIn Jamesâ website
Other Relevant HR Coffee Time Episodes Episode 127: What to do if your boss is a micromanager Episode 117: How to create a performance management process that drives success, with Lucina Carney Episode 119: How using Agile can drive positive change & prove HRâs value, with Kate Maddison-Geenwell
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isnât very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at:
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Dyslexia, often misunderstood and underappreciated, holds a wealth of untapped potential for the workplace. In this episode of HR Coffee Time, we explore how to appreciate and unlock the unique strengths it can bring to our workplaces.
Host Fay Wallis is joined by Kirsty Heap, a neurodivergent specialist coach with a rich background in HR, who shares her personal journey with dyslexia and her transition to becoming a passionate advocate for neurodiversity. Kirsty provides valuable insights into the multifaceted nature of dyslexia, its challenges, and most importantly, the remarkable advantages it offers to organizations.
Whether you're an HR professional seeking to create a more inclusive workplace, someone questioning if they might be dyslexic, or simply curious about neurodiversity, this episode provides practical strategies and eye-opening perspectives. Discover how understanding and supporting dyslexic colleagues can drive innovation, problem-solving, and creativity in your team, ultimately leading to a more successful organisation.
Key Points from This Episode[00:00] Introduction and overview
[01:48] Introducing Kirsty Heap
[03:47] What is dyslexia? A detailed explanation
[04:59] Dyslexia as a âmagic potionâ
[06:24] Kirsty shares her journey to diagnosis and early challenges
[10:57] Disclosing that she had dyslexia to her colleagues
[12:22] The strengths dyslexia brings including creativity, problem-solving and emotional intelligence
[18:05] Practical advice for anyone who thinks they might be dyslexic
[22:04] Tips for fostering an inclusive work environment for dyslexic individuals
[26:54] Kirstyâs confidence-building tip: borrow confidence from your future self
[28:46] How to contact Kirsty and learn more about her work
Useful LinksConnect with Fay on LinkedInFayâs website: Bright Sky Career CoachingConnect with Kirsty Heap on LinkedInKirstyâs website: Kirstyheap.com
Buy the Book Recommendation(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
The Bigger Picture Book of Amazing Dyslexics and the Jobs They Do, by Kate Power & Kathy Iwanczak Forsyth
Other Relevant HR Coffee Time EpisodesHR Coffee Time podcast playlist: Create an equitable, diverse & inclusive workplaceEpisode 70: Supporting yourself, or your colleagues at work with Tourette Syndrome, with Devon LovellEpisode 68: Real life insights into understanding and supporting autism in the workplace, with Cybill WatkinsEpisode 59: ADHD â a personal story of the strengths, struggles & strategies that help, with Julie... -
Have you ever felt stifled by a micromanager? Whether you're currently dealing with one or want to help someone else navigate their micromanager boss, this episode of HR Coffee Time is packed with practical advice to improve the situation.
Key Points from This Episode[00:00] Examples of micromanagement
[01:38] Welcome to HR Coffee Time
[03:00] Micromanagement defined
[03:16] Dealing with micromanagement can feel difficult
[04:24] Advice: start from a place of empathy rather than anger
[05:00] Seek first to understand, then to be understood
[05:14] An example of when Fay micromanaged
[05:51] Causes of micromanagement: lack of management training
[06:15] Causes of micromanagement: stress
[07:17] Causes of micromanagement: lack of trust
[07:45] Examples of calling out micromanaging behaviour
[09:08] Causes of micromanagement: lack of trust, clarity, or process
[09:31] Micromanagement negatively impacts both you and the manager
[10:02] Taking a coaching approach by asking questions can be powerful
[11:45] Pointing out the behaviour is negatively affecting the manager
[12:16] BrenĂ© Brownâs idea of âpaint it doneâ from her book, âDare to Leadâ
[14:16] Using the 5Ws and 1H questions to help your manager âpaint it doneâ
[16:12] Examples of using âwhatâ questions
[17:56] Examples of using âwhereâ questions
[18:46] Examples of âhowâ questions
[18:58] Examples of âwhyâ questions
[19:13] Examples of âwhoâ questions
[19:28] Examples of âwhenâ questions
[20:44] Other relevant HR Coffee Time episodes to listen to
Useful LinksConnect with Fay on LinkedInFayâs website: Bright Sky Career CoachingBuy the Book Recommendation
(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
Dare to Lead: Brave Work. Tough Conversations. Whole Hearts, by Brené Brown
Other Relevant HR Coffee Time Episodes
Episode 03: Building relationships with difficult people at workEpisode 35: Helping teams thrive with personal user manualsEpisode 41: 3 tips to build a better relationship with a difficult person at work
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isnât very intuitive). If you're kind...
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Navigating the workplace as a deaf individual comes with unique challenges that can often go unnoticed. In this episode of HR Coffee Time, we delve into practical strategies to foster an inclusive and empowering environment for deaf colleagues.
Host Fay Wallis is joined by Victoria Williams, founder and CEO of terptree, an organisation dedicated to transforming the experiences of deaf employees and customers.
Key Points From This Episode[00:00] Introduction and overview
[00:59] Introducing Victoria Williams
[02:50] The story behind terptree
[07:04] The power of 1% changes
[07:41] Make sure website content is written in plain English and is well laid out
[07:55] Ensure you provide an email address not just a phone number in your websiteâs contact details
[10:09] Deafness is a hidden disability
[10:36] Hearing loss can be acquired over time
[10:51] People donât always realise they are experiencing hearing loss
[11:28] Misconceptions about hearing aids
[12:27] Deaf employees may miss out on incidental learning
[15:31] Practical tips for inclusivity â environment, communication, team integration
[16:18] Involving the deaf person in making adjustments
[16:53] Larger organisations can engage with internal employee focus groups
[17:02] The Access to Work scheme
[18:43] Health and safety â ensuring the fire alarm system is effective
[19:41] Disability disclose is a moving thing
[20:11] The importance of being open and building trust and empathy
[20:38] The social side of work is important
[21:09] Using an interpreter for British Sign Language users
[21:25] Deaf awareness training âis a mustâ
[22:35] Attracting Deaf Talent
[22:59] The Disability Confident Employer scheme
[28:11] How to contact Victoria and learn more about her work
Useful LinksConnect with Fay on LinkedInFayâs website: Bright Sky Career CoachingConnect with Victoria on LinkedInVictoriaâs website: terptreeAccess to Work SchemeDisability Confident employer schemeDeaf UK Jobs
Buy the Book Recommendation(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
Donât Silence Your Talent: Unleash the value of your deaf employees, by Victoria Williams
Other Relevant HR Coffee Time EpisodesSpotify playlist: HR Coffee Time â create an equitable, diverse & inclusive workplace
Looking For the Transcript?You can find the transcript on
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Creating your professional development plan is a great way of ensuring you don't stagnate at work and get bored in your role. It can help you thrive at work and feel fulfilled no matter what stage you're at in your HR/People career.
In this episode of HR Coffee Time, host, Fay Wallis talks you through how to create your perfect professional development plan in 8 simple steps.
Key Points from This Episode[04:14] Step one: Identify what youâre aiming for
[11:52] Step two: Record ideas you already have
[12:00] Step three: Look Back to Look Forward
[16:36] Step four: Capture your values
[20:13] Step five: Seek feedback
[21:26] Step six: Consider key HR areas of influence
[23:35] Step seven: Identify career-enhancing skills
[25:23] Step eight: Set your goals
Useful LinksConnect with Fay on LinkedInFayâs website: Bright Sky Career CoachingThe HR Planner
Other Relevant HR Coffee Time EpisodesEpisode 5: How to progress your HR career (using the 3E model)Episode 17: How to set your career goals for 2022Episode 47: Discovering your values to help your HR career, with Zoe HawkinsEpisode 66: Reflecting on 2022 â look back to look forwardEpisode 116: Look back to look forward â how reflecting on 2023 can help you set goals for 2024
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isnât very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Mentioned in this episode:
3R Strategy's Free...
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Looking to elevate your professional development and would like to ask for your employerâs support?
Whether itâs joining Inspiring HR or embarking on another professional learning journey, this episode of HR Coffee Time is here to help.
Guests Kathryn Bryan and Larissa Smith, alumni from previous Inspiring HR cohorts, generously detail their paths to gaining employer support for their professional growth. They also share practical advice to help you confidently secure funding for your own development.
Useful LinksConnect with Fay on LinkedInFayâs website: Bright Sky Career CoachingLearn more about Inspiring HR
Other Relevant HR Coffee Time EpisodesEpisode 97: Inspiring HR â the purpose behind it and what to expect if you joinEpisode 88: How to write a Compelling Business Case & get approval for your idea, with Jo Taylor
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
ï»żRate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isnât very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Mentioned in this episode:
3R Strategy's Free Resources & Fay's HR Planning Day
Become a member of 3R Strategy's free Pay & Reward Academy, or access their free resources by visiting: https://bit.ly/3racademyLearn more about Fay's HR Planning Day and get your ticket here: https://brightskycareercoaching.co.uk/hr-planning-day/
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Working in the fast-paced, busy world of HR can feel stressful. As a dedicated and hardworking HR professional, you may find yourself prioritising looking after everyone else in the organisation above your own wellbeing. But itâs so important you are able to take care of yourself too, so that the stress doesnât reach the point of burnout. In this episode of HR Coffee Time, released during Stress Awareness Month, Dr Jo Burrell joins host, Fay Wallis, to share her advice on spotting signs of stress and how to take action to stop it in its tracks.
Key Points From This Episode[00:00] Introduction and Importance of Discussing Stress and Burnout
[02:09] Introducing Dr Jo Burrell
[07:05] Worrying Results from the HR Mental Wellbeing Survey
[08:52] Understanding and Combating Burnout
[11:42] Personal Reflections on Stress and Work Habits
[22:11] Strategies to Prevent Burnout and Manage Stress
[29:21] An Example Case Study
[39:07] Book Recommendation
Useful LinksConnect with Fay on LinkedInFayâs website: Bright Sky Career CoachingConnect with Jo on LinkedInJoâs website: Ultimate ResilienceHSE (Health and Safety Executive) stress resourcesCIPDâs wellbeing helpline
Buy the Book Recommendation(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
A Work In Progress: Unlocking Wellbeing to Create More Sustainable and Resilient Organisations, by Gethin Nadin
Other Relevant HR Coffee Time Episodes & PlaylistsBuild Resilience & Handle Stressful Situations Playlist
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isnât very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by
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Throughout your HR journey, it's normal for your confidence to sometimes dip or wobble. That's exactly where HR Coffee Time steps in to lend a hand. In this episode, youâll hear insights from five expert guests whose advice spans from broad confidence-boosting tips to specific strategies for navigating those tricky moments in your career. Tune in for a blend of perspectives that will lift your spirits and arm you with practical tools for a more confident path forward in HR.
Key Points From This Episode[00:00] Introduction and Thank Yous
[03:14] Introduction to Confidence
[08:52] Compilation of Confidence Building Tips
[09:17] Confidence Tip from Pete Hykin
[11:43] Confidence Tip from Antoinette Dale Henderson
[13:30] Confidence Tip from Simon Duncan
[15:31] Confidence Tip from Roisin Williams
[18:42] Confidence Tip from Louise Kennedy
[19:41] Conclusion
Useful LinksConnect with Fay on LinkedInFayâs website: Bright Sky Career CoachingConnect with Holly Christie on LinkedInHollyâs website: This Demanding LifeConnect with Pete Hykin on LinkedInPeteâs website: PenfoldConnect with Antoinette Dale Henderson on LinkedInAntoinetteâs website: Antoinette Dale HendersonConnect with Simon Duncan on LinkedInConnect with Roisin Williams on LinkedInRoisinâs website: Job Seeker CoachingConnect with Louise Kennedy on LinkedInLouiseâs website: Occulus HR
Buy the Book Recommendation(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
Becoming, by Michelle Obama
Other Relevant HR Coffee Time Episodes & PlaylistsBuild Your Confidence Podcast PlaylistEpisode 105: Brilliant not boring â unlocking financial wellbeing with pensions at work, with Pete HykinEpisode 104: How to improve your gravitas to make an impact throughout your HR career, with Antoinette Dale HendersonEpisode 115: -
Are you struggling with how to get pay right in your organisation, feeling the weight of its complexity and cost? You're not alone. Payroll can be the largest expense for a business, running into millions, and it's a crucial aspect of HR that doesn't come with a handbook. Whether you're facing challenges with pay dissatisfaction among your talent, confronting unsettling pay gaps, or stepping into a new role with an outdated pay structure, there's always room for improvement.
In this episode of HR Coffee Time, host Fay Wallis talks with Rameez Kaleem, Founder and CEO of 3R Strategy, to shed light on creating pay practices that truly pay off. He breaks down the building blocks of fair and effective pay practices that can attract, reward, and retain the best talent for your organisation.
Key Takeaways
Pay transparency is about openness and honesty in pay processes, not about disclosing everyoneâs salaries (a common misconception). It builds trust and demonstrates fairness in how pay decisions are made.Pay transparency helps in attracting talent; candidates are more likely to apply for a role when the salary is included in the job posting.Well-communicated pay equity is 13 times more important in retaining your employees than higher pay levels.Why you should never ask the question, âWhatâs your current salary?â Or, âWhat are your pay expectations?â when interviewing.Rameezâs Five-Step Pay Transparency Project Plan:Step 1: Establish a reward strategy and pay philosophy.Step 2: Conduct benchmarking with reliable data to understand market rates.Step 3: Develop a career framework for clarity on career progression and pay scales.Step 4: Build pay structures aligned with the career framework.Step 5: Consider pay progression and how employees can progress within the pay range.
Useful LinksConnect with Fay on LinkedInFayâs website: Bright Sky Career CoachingConnect with Rameez on LinkedInRameezâs website: 3R Strategy
Buy the Book Recommendations(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
A Case of the Mondays: Attract and retain the best talent through pay transparency, by Rameez KaleemStart With Why: How great leaders inspire everyone to take action, by Simon SinekQuiet: The Power of Introverts in a World That Canât Stop Talking, by Susan CainAtomic Habits: An Easy and Proven Way to Build Good Habits and Break Bad Ones, by James Clear
Other Relevant HR Coffee Time EpisodesEpisode 14: Understanding & fixing your organisationâs gender pay gap, with Melissa BlissettEpisode 88: How to write a... -
If youâre stuck about defining or shaping culture in your organisation, youâre not alone. The concept often appears fuzzy, theoretical, and more suited for addressing in large corporations than smaller teams. But itâs a vital component of every thriving workplace. In this episode of HR Coffee Time host, Fay Wallis is joined by Louise Kennedy from Oculus HR, known for her ability to simplify seemingly complex things into clear, actionable steps.
Key TakeawaysCulture can feel complex and difficult to define, but it is essential for the success of any organization.Defining culture can happen at different stages of a business's growth.Involving employees in defining culture is crucial for unearthing the ânowâ culture.Values play a significant role in shaping culture.Engaging senior leadership in culture conversations is essential for driving culture change.
ï»żUseful LinksConnect with Fay on LinkedInFayâs website: Bright Sky Career CoachingConnect with Louise on LinkedInLouiseâs website: Oculus HR
Other Relevant HR Coffee Time EpisodesEpisode 114: What workplace culture is, how to measure it & a surprising way to improve it, with Arend BoersemaEpisode 88: How to write a compelling business case & get approval for your idea, with Jo Taylor
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isnât very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Mentioned in this episode:
3R Strategy's Free Resources & Fay's HR Planning Day
Become a member of 3R Strategy's free Pay & Reward Academy, or access their free resources by visiting: https://bit.ly/3racademyLearn more about Fay's HR Planning Day and get your ticket here: https://brightskycareercoaching.co.uk/hr-planning-day/
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If you've ever wondered how to shift your organisation's perception of HR from being an operational, admin-heavy function, to one that is strategic, innovative and drives positive change; this episode of HR Coffee Time is here to help. Host, Fay Wallis is joined by Kate Maddison-Greenwell from People Efficient and together they take a deep dive into the exciting world of Agile HR.
Key TakeawaysAgile is a mindset and set of methodologies focused on adding value to customers, including employees in the case of HR.Agile HR involves breaking down complex projects or problems into iterative chunks and prioritizing people-centric solutions.Visualization tools like Miro can facilitate collaboration and inclusivity in Agile HR.Games like planning poker can help teams estimate time and value more accurately in Agile HR.Sprints, typically two weeks long, are cycles in Agile HR that involve planning, doing, reviewing, and reflecting on progress.To get started with Agile HR, start small with a project or problem, focus on psychological safety, and gain sponsorship from senior leaders.
Useful LinksConnect with Fay on LinkedInFayâs website: Bright Sky Career CoachingConnect with Kate on LinkedInKateâs website: People Efficient
Buy the Book Recommendation(Disclosure: the book link is an affiliate link which means that Fay will receive a small commission from Amazon if you make a purchase through it)
Built for People: Transform Your Employee Experience Using Product Management Principles, Jessica Zwaan
Other Relevant HR Coffee Time EpisodesEpisode 114: What workplace culture is, how to measure it & a surprising way to improve it, with Arend BoersemaEpisode 102: Boosting your strategic knowledge to step up in your HR roleEpisode 22: How to handle conflict at work, with Ginny Radmall
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isnât very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].
Enjoyed This Episode? Don't Miss the Next One!Be...
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Even though youâre excited about the course youâve signed up to, itâs easy to veer off track with it when youâre juggling a demanding HR job. So, to help set you up for success & make the learning from the course stick, this episode of HR Coffee Time is here to help. In it, host, Fay Wallis shares 9 tips to unlock training success when youâre a busy HR professional.
Useful LinksConnect with Fay on LinkedInFayâs website: Bright Sky Career CoachingInspiring HR Group Programme
Buy the Book Recommendation(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
Neuroscience for Learning and Development, by Stella Collins
Other Relevant HR Coffee Time EpisodesEpisode 97: Inspiring HR: the purpose behind it and what to expect if you joinEpisode 110: Why facilitation skills can help your career & how to develop them, with Kirsty LewisEpisode 15: How networking can help your careerEpisode 16: How to become more confident about networking
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isnât very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Mentioned in this episode:
3R Strategy's Free Resources & Fay's HR Planning Day
Become a member of 3R Strategy's free Pay & Reward Academy, or access their free resources by visiting: https://bit.ly/3racademyLearn more about Fay's HR Planning Day and get your ticket here:...
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How is your performance management strategy impacting employee engagement? Understanding how to use it effectively can lead to better results for employees and therefore the organisation, as well as save money through staff retention. Performance management should be about more than KPIs and day-to-day tasks, it should be seen as an individualised opportunity to support career growth. With continuous conversations, clear goals and regular constructive feedback, performance management can become a far more effective tool.
In this episode of HR Coffee Time, host Fay Wallis is joined by Lucinda Carney the CEO and Founder of Actus. A purpose-built performance and talent management software, which makes her the perfect person to share her knowledge on:
Performance managementâs impact on employee engagementBest practices for performance managementThe importance of clear goalsTailoring performance management to individualsHow to drive high performanceWhy you need to do more than annual appraisals
Useful LinksConnect with Fay on LinkedInFayâs website: Bright Sky Career CoachingConnect with Lucinda on LinkedInActusListen to Lucindaâs Podcast HR UprisingActus on FacebookActus on YouTube
Resources Mentioned During the EpisodeThe Gallup Q12 employee engagement surveyThe CIPD research report: Performance management: Could do better?
Actus ResourcesResearch review: What works in performance managementWebinar recording: Rethinking appraisals webinar recordingWhite paper: How to design an appraisal processEbook: The complete guide to 360 feedback
Buy the Book Recommendations(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
The 7 Habits of Highly Effective People, by Stephen R. CoveyHBR's 10 Must Reads on Performance Management, by Harvard Business Review -
Instead of launching yourself into another busy year at work, it is helpful to take a moment to pause and reflect so that you can set your goals. There will be powerful lessons to learn from the year that has just passed and so many positives that you may overlook unless you take the time to stop.
In this episode of HR Coffee Time, host Fay Wallis guides you through the âLook Back to Look Forwardâ activity from the 2024 HR Planner. It is 10 questions to help you acknowledge your successes and challenges, and spark ideas for powerful goals to set for 2024. In the spirit of âwalking the walk as well as talking the talkâ, she also shares her answers to the questions.
Useful LinksConnect with Fay on LinkedInFayâs website: Bright Sky Career CoachingFay's blog article: Reflecting on 2023 - looking back to look forwardThe HR Planner
Other Relevant HR Coffee Time EpisodesEpisode 99: How mediation skills can help you resolve conflict at work, with Pete ColbyEpisode 110: Why facilitation skills can help your HR career & how to develop them, with Kirsty LewisEpisode 115: Why negotiation skills can help your HR career & how to develop them, with Simon Duncan
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isnât very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Mentioned in this episode:
3R Strategy's Free Resources & Fay's HR Planning Day
Become a member of 3R Strategy's free Pay & Reward Academy, or access their free resources by visiting: https://bit.ly/3racademyLearn more about Fay's HR Planning Day and get your ticket here: https://brightskycareercoaching.co.uk/hr-planning-day/
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Unless you are working for a truly enormous organization where all supplier negotiations are handled by a procurement team, you are going to find yourself having to negotiate at some point. Whether itâs with the recruitment agencies you use to fill vacancies, the supplier of your HRIS system, or the company that administers your benefits scheme for you â there are a whole host of occasions when negotiation skills can come in handy, you can add huge value to your organisation from a financial perspective and impress the senior leadership team.
The problem is that most HR/People professionals are never taught negotiation skills. So, if negotiation is something youâve felt nervous about, or dreaded doing, this episode of HR Coffee Time is here to help. In it, host, Fay Wallis, is joined by negotiation expert Simon Duncan who explains:
What negotiation isThe four phases of a successful negotiationPhase one: planningPhase two: launchingPhase three: undertakingPhase four: securingA confidence-boosting tip
Useful LinksConnect with Fay on LinkedInFayâs website: Bright Sky Career CoachingConnect with Simon on LinkedInEmail Simon at: [email protected]
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isnât very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [email protected].
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Mentioned in this episode:
3R Strategy's Free Resources & Fay's HR Planning Day
Become a member of 3R Strategy's free Pay & Reward Academy, or access their free resources by visiting: https://bit.ly/3racademyLearn more about Fay's HR Planning Day and get your ticket here: https://brightskycareercoaching.co.uk/hr-planning-day/
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