Episodi
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More than half of all customers and clients are willing to pay more for the exact same product or service if the seller also provides a single intangible: trust.
Natalie Doyle Oldfield, president of Halifax, Nova Scotia-based Success Through Trust, has spent years evaluating the dynamics that drive customer loyalty and business growth. Trust, she finds, is the critical value that top companies rely on to secure their market dominance and drive substantial growth.
Businesses that score high on Natalie’s proprietary “Client Trust Index” enjoy increased sales and stronger client relationships. Moreover, they have a cushion of goodwill to see them through the rough patches that inevitably crop up.
Natalie is a former chief marketing officer who spent 25 years in business before founding her consultancy. She is the author of the new book — Trusted: The Proven Path To Customer Loyalty And Business Growth.
This week, Natalie shares the proven methods companies, individuals, and organizations can use to amplify their trustworthiness and cash in on their reputation and brand.
It’s an episode you don’t want to miss. Trust us.
Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart.
Photo: Natalie Doyle Oldfield, Success Through Trust
Posted: September 16, 2024
Monday Morning Run Time: 53:17
Episode: 13.14 -
Michael Hershman is the CEO of Soloviev Group, a privately held, multi-billion-dollar enterprise with investments spanning real estate, agribusiness, logistics, and renewable energy. He is also president and CEO of Fairfax Group, a top choice for governments, corporations, and international institutions that need complex problem-solving for governance and compliance challenges.
The Soloviev Group owns the largest undeveloped tract of land in Manhattan, located just three blocks south of the United Nations. Known as Freedom Plaza, this green space will soon host the Museum of Freedom and Democracy, the cornerstone of a dynamic, mixed-use development that will also feature New York City’s first casino.
In addition to his business acumen, Hershman is widely recognized as a global authority on governance and transparency. He has been named one of the “100 Most Ethical Global Leaders in Business.”
This week, Hershman delivers a master class in civics, highlighting the principles of good governance and their role in fostering a robust economy—one that supports small business owners and entrepreneurs alike.
Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart.
Photo: Michael Hershman, Soloviev Group
Posted: September 9, 2024
Monday Morning Run Time: 45:42
Episode: 13.13POPULAR EPISODES:
Unveiling the Untold Story of Bernie Madoff, History’s Greatest Fraudster
Author and Award-winning Journalist Wendy Bounds on Reinventing Yourself at Any Age
Why Be ‘Skilled’ or Even an ‘Expert’ When You Can Be ‘Brilliant?’
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Episodi mancanti?
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The client is reclining on a plush leather couch in a softly lit office, the wall adorned with framed degrees and certificates of expertise in psychology.
“Tell me what’s troubling you?” the therapist inquires.
“Profits are down. Our employees are unhappy. And I don’t know where I should be going.”
This imaginary client is not a person but a business. However, the therapist is real. Dr. Nikki Blacksmith is a practitioner of industrial-organizational psychology who uses data analysis to help companies diagnose the business personality traits that are preventing them from achieving their goals.
Dr. Blackstone is the co-founder and CEO of Blackhawke Behavior Science and an adjunct faculty member at American University in Washington, D.C. She is the co-author with Dr. Maureen E. McCusker of Data-Driven Decision Making in Entrepreneurship: Tools for Maximizing Human Capital.
On this week’s episode, Dr. Blacksmith explains that industrial organizational psychology is essentially the application of psychological principles to the workplace. It involves understanding human behavior in work environments, covering hiring, motivation, well-being, and organizational culture.
In addition, she emphasizes the importance of using data to make informed decisions in entrepreneurship.
Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart.
Photo: Nikki Blacksmith, Blackhawke Behavior Science
Posted: September 2, 2024
Monday Morning Run Time: 47:06
Episode: 13.12 -
Margot Machol Bisnow spent 20 years in government, including as an FTC Commissioner and staff director of President Ronald Reagan’s Council of Economic Advisers.
In her post-government career, Margot has become an evangelist for entrepreneurism, serving as a sherpa for parents on how to raise their children to grow into successful business owners and achieve their dreams.
She is the author of Raising an Entrepreneur: How to Help Your Children Achieve Their Dreams - 99 Stories from Families Who Did, now in its second edition.
On this week’s podcast, Margot shares the lessons of families — many well-known — who followed the correct path for raising their children to succeed as entrepreneurs. The key is allowing children to pursue their passions, even if there is no obvious way to earn a living from them.
Hard work, the experience of failure, and the ability to adapt to change are, likewise, important entrepreneurial characteristics.
While Margot focuses on kids, teens, and young adults, her blueprint for success is ageless.
Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart.
Photo: Margot Machol Bisnow, Raising an Entrepreneur
Posted: August 26, 2024
Monday Morning Run Time: 44:46
Episode: 13.11 -
While many business owners and entrepreneurs possess intelligence and ability, wisdom is far rarer and more precious.
You needn’t journey to a mountaintop in India to commune with a Swami to accrue the benefits and peace of mind that wisdom affords.
Dr. Laura Gabayan, a veteran emergency medicine physician and associate professor at the UCLA School of Medicine, has made a study of wisdom, including how to define and cultivate it.
Dr. Gabayan recently published her findings in Common Wisdom: 8 Scientific Elements of a Meaningful Life.
The eight characteristics are:
Resilience
Kindness
Positivity
Spirituality
Tolerance
Humility
Creativity
Curiosity
Wisdom, Dr. Gabayan reports, “is a state of being, a mindset.”
Those who master its lessons will lead a more fulfilling, meaningful, and prosperous life.
Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart.
Photo: Dr. Laura Gabayan, Common Wisdom
Posted: August 19, 2024
Monday Morning Run Time: 41:31
Episode: 13.10 -
David Page is a veteran broadcast journalist and two-time Emmy award winner who is best known for creating the Food Network mega-hit Diners, Drive-Ins, and Dives and serving as its executive producer for eleven seasons.
His newest multimedia project, Culinary Characters Unlocked, is a twice-weekly podcast featuring fascinating stories from some of the food world's most intriguing people. The program will debut on Tuesday, August 27.
On its face, Culinary Characters Unlocked is a feast for foodies. However, the kitchen maestros David interviews also demonstrate that for a chef to succeed and a restaurant to thrive, savvy business skills are necessary — know-how that applies to everyone, regardless of their business or profession.
Would you like the recipe for business success and a great Coq au Vin (just kidding)? Place a linen napkin on your lap, grab your fourchette and couteau, and prepare to be dazzled by what David Page serves up this week.
Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart.
Photo: David Page, Culinary Characters Unlocked
Posted: August 12, 2024
Monday Morning Run Time: 45:36
Episode: 13.09Hear the March 25, 2024, episode of Monday Morning Radio featuring David Page and his book, Food Americana: The Remarkable People and Incredible Stories Behind America’s Favorite Dishes.
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Being a children’s book publisher is anything but child’s play.
Georgia Lininger is a full-time elementary school teacher and children’s book author who launched her own book imprint, Salus Publishing, on the side in January 2020. As she quickly discovered, success is about much more than sweet stories and colorful illustrations.
Georgia’s struggles and achievements are a parable for what many entrepreneurs with a dream face when entering the competitive marketplace with a product or service that comes from the heart.
Whether your aspiration is to pen the next Charlotte’s Web, or launch any business that ignites your passion and imagination, Georgia’s experiences and insights will leave you better prepared.
Product differentiation — in this instance, multiculturalism and eco-friendly printing — have been a saving grace for Salus Publishing. What’s your unique differentiator?
Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart.
Photo: Georgie Lininger, Salus Publishing
Posted: August 5, 2024
Monday Morning Run Time: 58:32
Episode: 13.08POPULAR EPISODES:
Unveiling the Untold Story of Bernie Madoff, History’s Greatest Fraudster
Is Your Website Anemic, Failing to Deliver the Results You Need?
Discover the Power of Effective Communication to Support Career Advancement and Life Satisfaction
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Angie Hyche is an organization and clutter expert. Whether the mess swamps your storage room, a self-storage unit, your garage, your basement, or even your email inbox and to-do lists, she knows precisely how to sort out your possessions and calendar.
The owner of Shipshape Solutions, based in Kingsport, Tennessee, she is a writer, podcaster, and much-in-demand speaker who helps her audiences free themselves from physical, mental, and business disarray.
Angie has spent the past seven-and-a-half years as a professional organizer, helping a wide array of organizations and individuals clean up the chaos in their lives.
This week, Angie shares how everyone can tackle their disorganization, even if it’s been accumulating for years or decades.
Books by Angie Hyche:
Uncluttered: Shaping Your Heart & Home for What Matters Most (co-authored with Liana George)
Unholy Mess: What the Bible Says about Clutter
Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart.
Photo: Angie Hyche, Shipshape Solutions
Posted: July 29, 2024
Monday Morning Run Time: 43:14
Episode: 13.07POPULAR EPISODES:
Enter the Inner Sanctum of Microsoft’s Executive Suite
Why Be ‘Skilled’ or Even an ‘Expert’ When You Can Be ‘Brilliant?’
Author and Award-winning Journalist Wendy Bounds on Reinventing Yourself at Any Age
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Our guest this week is Richard Behar, an award-winning investigative reporter who spent 15 years chronicling the life of Bernie Madoff, the mastermind behind the largest Ponzi scheme in history.
Behar is the author of the newly released blockbuster book Madoff: The Final Word.
Before Madoff died in prison, Behar and Madoff had more than 50 phone conversations, exchanged more than 300 emails, and met face-to-face three times.
When Madoff was arrested in December 2008, his decades-long scam unraveled, revealing approximately $68 billion in purported assets across nearly 5,000 client accounts. In stark contrast, Madoff had less than $300 million, having swindled countless victims, including banks, charities, colleges, pension funds, and notable individuals such as Steven Spielberg, Sandy Koufax, Kevin Bacon, and Nobel laureate Elie Wiesel.
On this week’ episode, Behar shares how Madoff sustained his scam for decades, the many people who facilitated his fraud, why his investors were so gullible, and what steps everyone should take to avoid falling victim to swindlers.
As an exclusive bonus, listeners will hear two short private phone conversations between Behar and Madoff, recorded during Madoff’s incarceration at a federal prison in Butner, North Carolina.
Behar, honored as one of the top 100 business journalists of the 20th century, has received more than 20 major journalism awards. He previously worked on the staff of Forbes, Time, and Fortune. He also contributed reporting to CNN, PBS, and the BBC.
If you believe you could never be tricked like thousands of Madoff’s trusting investors were, you need to listen closely to this week’s episode.
Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart.
Photo: Richard Behar, Madoff: The Final Word
Posted: July 22, 2024
Monday Morning Run Time: 1:10:31
Episode: 13.06RELATED EPISODES
Investigative Journalist Gary Weiss Shares the Real-Life, Criminal Exploits of ‘Crazy Eddie’
Who’s in Your Wallet? An Expert Panel on Employee Fraud and Embezzlement
Right This Minute, There Is a Criminal Scouting Your Company for Vulnerabilities
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This week’s guest, Dean Guida, founder and CEO of Infragistics, has plenty of grit.
But as he’s discovered on his way to bootstrapping a company that today serves 100% of the S&P 500, including Bank of America, Exxon, Fidelity, Intuit, and Morgan Stanley — to win in business, you also need:
Strategic planning
A positive and collaborative company culture
Reliable data that informs your decision-making
And non-stop learning
Dean launched his business in 1989 when he was only 23 years old. Today, his enterprise software company operates in six countries and serves more than two million software developers. And he’s done it all without a cent of venture capital.
Dean’s expertise is highly technical, but his new book, When Grit is Not Enough: An Entrepreneur’s Playbook for Taking Your Business to the Next Level, makes it easy for any business leader to understand how to grow a business from the ground up and compete against larger, better-funded competitors.
Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart.
Photo: Dean Guida, Infragistics
Posted: July 15, 2024
Monday Morning Run Time: 44:12
Episode: 13.05 -
Nick-Anthony Zamucen has the Midas touch when it comes to starting and growing franchises. As founder and president of BOR Franchising, his successful concepts include a pizza chain, a home care business, a crime scene cleaner, and, most recently, a burgeoning water and fire damage repair company.
Nick-Anthony has a proven formula for running a successful enterprise that will be of interest whether you buy into someone else’s concept or decide to franchise one of your own businesses.
This week, he shares what to look for before buying or launching a franchise and what to avoid absolutely.
Even if you have no interest in franchising, understanding Nick-Anthony’s approach and his “success breeds success” philosophy will generate plenty of productive ideas you can apply to your business.
Books by Nick-Anthony Zamucen Include:
Maverick Franchise: How a tight budget, a desire to help, and a hunger for success can become your greatest competitive advantage
Bits of Wisdom: The Art of Success & Fulfillment
My Family Business: When There is No Choice
Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart.
Photo: Nick-Anthony Zamucen, BOR Franchising
Posted: July 8, 2024
Monday Morning Run Time: 42:22
Episode: 13.04RELATED EPISODES:
This ‘Undercover Boss’ Uncovered the Formula for Franchising Success
Russ DiGilio Built a Growing National Chain Despite the Long Odds Against Him
Will You Be a Franchisor or Franchisee?
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Rusty Komori was the varsity boys’ tennis coach at the Punahou School in Honolulu from 1994 until 2015. During his tenure, the school won the state championship each and every year. That’s a record unmatched by any other coach in any other sport.
But Rusty is not just excellent at taking a diverse group of teenagers and turning them into champions — he masterfully coaches employers on how to adapt his methods for the workplace, transforming typical office environments into ones that enjoy a culture of consistent success.
Rusty is the author of the recently published book Superior: Creating A Superior Culture Of Excellence.
As he details in this week’s episode, the core of success — in sports or business — starts at the top. If a dictatorial boss heads an organization, it won’t achieve the same success as if a leader guides it.
“Love” may be the lowest score in tennis, but it’s absolutely what you need to convey to be at the top of your game in business.
Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart.
Photo: Rusty Komori
Posted: July 1, 2024
Monday Morning Run Time: 54:50
Episode: 13.03RELATED EPISODES:
Phebe Trotman, Athlete and Business Coach, On Sticking It Out
From Benchwarmer to Olympic Record Holder and Business Champion
‘Rising Above’ Adversity: How Hardship Can Forge Strength
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Business and brand websites have existed for almost three decades. Yet most companies still don’t know how to design them so that their messaging aligns with and supports their advertising, social media, and point-of-sale communication.
Moreover, most present-day websites fail to incorporate language that appeals to each of the four major personality types, relying on so-called persuasion architecture.
Vi Wickam, an exceptional digital and ad strategist, optimizes websites to deliver more leads, sales, and happier customers.
A veteran Wizard of Ads partner, Vi not only helps his own clients but also teams with expert marketers worldwide to ensure their clients' websites perform like virtuoso violinists, delivering exceptional and harmonious results.
Even then, Vi notes, there is no resting on your laurels: No website is ever complete.
Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart.
Photo: Vi Wickam, Wizard of Ads Online
Posted: June 24, 2024
Monday Morning Run Time: 46:32
Episode: #600RELATED EPISODES:
‘Semple’ Strategies to Rev Your Advertising and Marketing Campaigns
Peter Nevland on What Your Marketing Campaigns Can Learn From Dachshund Races
Morty Silber Squeezes Amazing Profits Out of Event Marketing
Jeff ‘The Professor’ Sexton Explains the Enduring Appeal of the Fictional Captain James T. Kirk
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In his award-winning 2021 book about the aftermath of the terror attacks on the World Trade Center, September Twelfth, Monday Morning Radio co-host Dean Rotbart described Gwendolyn “Wendy” Bounds, an eyewitness and award-winning journalist.
She was, he wrote, telegenically attractive, with big chocolate-brown eyes, a sparkly broad smile, and shoulder-length buttery blond hair blended with honey highlights.
That was then. Today, as evidenced by the cover photo on her new book — Not Too Late: The Power of Pushing Limits at Any Age — Wendy is often covered in mud and sweat, ripped, displaying muscular arms, strong and toned legs, and broad and well-developed shoulders.
Wendy spent nearly 20 years with The Wall Street Journal, including anchoring the daily, live 25-minute noon news/lifestyle show Lunch Break. Subsequently she became vice president and chief content officer at Consumer Reports and currently heads U.S. media partnerships and business development at SmartNews.
Wendy has transformed herself from a desk jockey into a competitive Spartan racer, running through mud pits, crawling under barbed wire, swinging across monkey bars, and hoisting sandbags as she navigates obstacle courses.
Age, she assures Dean and his co-host, Maxwell Rotbart, “can be a secret weapon.”
[Not Too Late: The Power of Pushing Limits at Any Age will officially be published on June 18, 2024. It is available for pre-order here.]
Photo: Wendy Bounds, Not Too Late
Posted: June 17, 2024
Monday Morning Run Time: 43:05
Episode: 13.01 -
Pop quiz, hotshot.
Hackers have frozen you out of your own databases. They tell you that if you want back in, you have to pay them a ransom in the next 24 hours. Oh, and if you don’t want them to sell your clients’ data on the black market, that’s another hefty fee, too.
What do you do? WHAT DO YOU DO?
That’s the question that keeps Terry Ziemniak, TechCXO’s fractional chief information security offer, working around the clock, advising businesses on how to build systems and protocols to protect their data, and to prepare a plan in case the barbarians breach the castle gates.
What steps can you take to begin building a moat around your databases?
Terry has more than 25 years of experience in the information security field. This week he reveals the deeply guarded secrets to effective cybersecurity.
Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart.
Photo: Terry Ziemniak, TechCXO
Posted: June 10, 2024
Monday Morning Run Time: 48:00
Episode: 12.49 -
When business owners and entrepreneurs struggle to resolve an intractable problem, they often blame everyone and everything but the true culprit. Themselves.
Often, what they should be thinking, says Steve McCready — who spent more than 15 years as a psychotherapist before becoming a business coach — is, “It’s not you, it’s me.”
Steve is a “magic eraser” for the root causes of many business problems, including owner self-doubt, lack of focus, and feeling overwhelmed.
You don’t have to lie on the couch while listening to this week’s podcast, Steve assures listeners, but you will want to be comfortable and create a psychologically safe space.
Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart.
Photo: Steve McCready
Posted: June 3, 2024
Monday Morning Run Time: 41:00
Episode: 12.48RELATED EPISODES:
Dr. Sarah Reiff-Hekking Knows How to Bulldoze Past ‘Overwhelm’ and Procrastination
Instead of Fearing Conflict, Dr. Nate Regier Says We Should Harvest It
Leveraging Adversity: Turning Your Business Woes into Assets
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When it comes to talented business people, there is a hierarchy of ability: skilled, expert, masterful, and brilliant.
Brilliant is the realm where Simon T. Bailey operates and teaches others how to elevate their performance from proficient to awesome.
A former Disney sales executive, Simon has written multiple books on the topic and has been invited to be a keynote speaker at more than 2,400 events over the past two decades. He has been recognized among Success magazine’s Top 25 alongside Brené Brown, Tony Robbins, Tom Brady, and Oprah Winfrey.
Simon’s latest book is Resilience@Work: How to Coach Yourself Into a Thriving Future, a business parable that illuminates how anyone can become not just resilient, but brilliantly resilient.
“Resilience is a superpower that reduces stress, boosts psychological capital, and paves the way for greater productivity,” Simon writes.
Listen and Profit™ now as Simon discusses the importance of resilience, patience, proper mentorship, and even the role of theology in business success.
Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart.
Photo: Simon T. Bailey, Simon T. Bailey International
Posted: May 27, 2024
Monday Morning Run Time: 45:52
Episode: 12.47 -
Michelle D. Gladieux will celebrate 20 years of running her company, Gladieux Consulting, this year.
Michelle and her colleagues have advised hundreds of companies, including Best Buy, General Dynamics, Lincoln Financial, and Medtronic, on ways their executives and employees can communicate more effectively to improve their performance and satisfaction.
Michelle is one of 21 previous Monday Morning Radio guests showcased in All You Can Eat Business Wisdom, the new anthology authored by deputy reporter and co-host Maxwell Rotbart.
This week, on Michelle’s second podcast appearance, she delves deeper into the correlation between effective communications, career advancement, and life satisfaction. What you say, how you say it, and — importantly — how you listen really do matter.
Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart.
Photo: Michelle D. Gladieux, Gladieux Consulting
Posted: May 20, 2024
Monday Morning Run Time: 42:44
Episode: 12.46MONDAY MORNING RADIO BOOKSHELF:
Communicate with Courage: Taking Risks to Overcome the Four Hidden Challenges by Michelle D. Gladieux
All You Can Eat Business Wisdom: A Monday Morning Radio Anthology of Actionable Advice by Maxwell Rotbart
September Twelfth: An American Comeback Story by Dean Rotbart
The Wizard of Ads: Turning Words into Magic and Dreamers into Millionaires by Roy H. Williams -
Bryan Clayton, CEO and co-founder of Your Green Pal, uses a proprietary app to match homeowners who need lawn care with small businesses - many of them solo operators - that provide those services.
His numbers are impressive: more than 55,000 entrepreneurs serving over half a million customers.
Bryan began mowing lawns in high school and essentially never quit. Today, he runs a $30 million company that stands out in the so-called “two-sided marketplace,” which brings buyers and sellers together.
Bryan says there are opportunities aplenty for other entrepreneurs like him — in service-sector companies — to leverage technology to create a beautifully manicured business empire.
Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart.
Photo: Bryan Clayton, Your Green Pal
Posted: May 13, 2024
Monday Morning Run Time: 53:40
Episode: 12.45 -
Forbes magazine describes Sol Rashidi as one of the nine brightest minds when it comes to Artificial Intelligence.
She was part of the first generation of leaders who helped IBM launch Watson, the powerful machine-learning suite of AI services, applications, and tools.
In addition to IBM, Sol has worked for EY, Sony Music, Merck, and Estee Lauder.
Sol is the author of the new book Your AI Survival Guide: Scraped Knees, Bruised Elbows, and Lessons Learned from Real-World AI Deployments, which distills her expertise and decades of experience into a must-read guide for non-technical business leaders.
The AI universe is not just here now; the volume, variety, and velocity of information being generated is growing exponentially. This week, Sol shares her do’s and don’ts for businesses hoping to harness the potential of artificial intelligence while trying to avoid being crushed by the AI juggernaut.
Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart.
Photo: Sol Rashidi, Your AI Survival Guide
Posted: May 6, 2024
Monday Morning Run Time: 47:19
Episode: 12.44RELATED EPISODES:
Dr. Michael Lenox Explains Why Keeping Up with AI and Other Technologies is a Matter of Business Survival
Using Artificial Intelligence to Supercharge Your Marketing is Quickly Becoming the Norm
Main Street Is Awakening to the Huge Opportunity Augmented Reality Presents
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