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My guest for Episode #284 of the My Favorite Mistake podcast is Minette Norman, an author, speaker, and leadership consultant who previously spent decades leading global technical teams in the software industry.
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Minette has extensive experience leading internationally distributed teams and believes that when groups embrace diversity in all its forms, breakthroughs emerge, and innovation accelerates.
Her most recent position before starting her consultancy was as Vice President of Engineering Practice at Autodesk.
Minette is a keynote speaker on inclusive leadership, psychological safety, collaborative teams, and empathy. She was named in 2017 as one of the âMost Influential Women in Bay Area Businessâ by the?San Francisco Business Times and as âBusiness Role Model of the Yearâ in the 2018 Women in IT/Silicon Valley Awards.
In this episode, the conversation covers the critical importance of psychological safety and inclusive leadership in the workplace. Minette shares stories from her tech career, highlighting the challenges of navigating power dynamics, cultural differences, and the role of empathy in leadership. She emphasizes the need for leaders to create environments where individuals feel safe to speak up, make mistakes, and share diverse perspectives without fear of retribution.
Minette is the author of The Boldly Inclusive Leader and co-author of The Psychological Safety Playbook.
The discussion also touches on the common misunderstandings about psychological safety, such as confusing it with comfort, and explores practical ways leaders can foster a culture of openness and accountability while maintaining high performance and innovation.
Questions and Topics:What is your favorite mistake, and what did you learn from it? How did your menteeâs situation change your perspective on leadership? Did you consider legal action when you faced bullying and had to leave tech? How do you define psychological safety, and why is it so important? Can you have too much psychological safety? How can leaders assess and improve psychological safety within their teams? What role do leaders play in fostering a culture where itâs safe to admit mistakes? How do demographic differences impact experiences of psychological safety? How universal are the concepts of psychological safety and inclusion across cultures? What advice do you have for leaders hesitant to admit their own mistakes? -
In this bonus episode, Mark Graban sits down with author and speaker Jacob Stoller to discuss one of Jacobâs most memorable mistakesâa live performance mishap involving a botched page turn during a classical music concert.
As Jacob recounts, his decision to skip having a page-turner led to a "train wreck" moment in front of an audience, forcing the musicians to restart the piece. But this unexpected blunder turned out to be a surprising gift, making the experience more relatable and memorable for the audience.
Listen as Jacob reflects on how this mistake shifted his view on performance and connected him with listeners in a new way. Mark also shares his own story of a music slip-up, proving that even the most prepared musicians and performers can find themselves at a loss. This episode is a perfect blend of music, humility, and the valuable lessons we take from our mistakes.
đ Want to learn more about Jacobâs insights into performance and productivity? Check out his latest book, Productivity Reimagined: Shattering Performance Myths to Achieve Sustainable Growth, and listen to his full episode on the Lean Blog Interviews podcast.
â© Topics Covered:
The importance of learning from mistakes in any field
How to handle slip-ups and turn them into positive moments
Classical music, page-turning mishaps, and human connection through errors
Mark and Jacob's personal stories of musical mistakes and the lessons learned
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Episodi mancanti?
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My guest for Episode #283 of the My Favorite Mistake podcast is Jean Jacques âJJâ Brun⊠also known as Operative 431.
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As a seasoned veteran of the Intelligence Branch of the Canadian Armed Forces, he served with distinction as a contact handler on the ground in Bosnia and Herzegovina.
Years in the discrete world of human intelligence and counter human intelligence have driven my desire to understand human behaviorâs intricacies and pass on the complex notion of interpersonal communication.
Although retired from active duty, JJ realized much of what he learned could be utilized in the civilian world. Based on the Four Temperament (DISC) Model of Human Behaviour to better understand and maximize human dynamics, his exclusive training programs provide a comprehensive analysis of communication techniques, empowering individuals to enhance authentic relationships that promote trust, innovation, and productivity.
In this episode, the conversation explores JJ Brun's transition from his role as an intelligence operative in the Canadian Armed Forces to applying his expertise in the civilian world. JJ shares stories from his time in Bosnia and the challenges of adapting to intelligence work without formal military training. He discusses key lessons learned, including the importance of self-awareness, situational awareness, and using behavioral models like DISC to understand and build relationships. The episode highlights how these skills, initially developed for high-stakes intelligence work, have proven valuable in helping leaders and organizations understand human dynamics more effectively.
Questions and Topics:What does it mean to be a contact handler in intelligence? What would you say is your favorite mistake? Did anyone know you didnât finish the last mile of the marchathon? Was the training in the UK meant to prepare you for being on the other side of an interrogation? How did you handle the potential for mistakes being deadly in intelligence work? What was the Oka crisis? What is involved in being a contact handler? Was the debrief after your training focused on learning from mistakes, or did you get reprimanded? How did you adapt to working in a war zone like Bosnia? Whatâs the value of using the DISC model in your work today? Can people learn more about your work and the DISC model through your website? -
In this special bonus episode of My Favorite Mistake, our guest (via Cameo) is Gene Steratore, a former NFL and NCAA basketball official known for his calm demeanor, fairness, and expertise on the field and court.
Episode page with video and transcript.
With over 15 years as an NFL referee and a longstanding career in NCAA basketball officiating, Steratore became a trusted figure in sports, celebrated for managing high-stakes games, including playoff and Super Bowl matchups. After retiring from officiating, he transitioned to broadcasting as a rules analyst for CBS Sports, where he brings insights on officiating decisions and the human element in sports.
Gene graciously shares his perspective on the importance of learning from mistakes both on and off the field. Gene reflects on the challenges of officiating, where striving for perfection meets the reality of human fallibility. He discusses the humility required to accept imperfection in the moment and the invaluable lessons mistakes provide for honing one's craft.
Beyond sports, Gene explores how these lessons translate to everyday life, emphasizing the importance of self-reflection, resilience, and growth. This episode is a must-listen for anyone looking to embrace the learning journey that comes with making â and learning from â mistakes.
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My guest for Episode #282 of the My Favorite Mistake podcast is Christine âChrisâ King, who defied the odds as a single mother in the 1970s, rising to become the world's first female CEO in the semiconductor industry. Armed with degrees in electrical engineering, Chris climbed the ranks at IBM before leading billion-dollar companies like AMI Semiconductor, Standard Microsystems, and QLogic Corporation.
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Her leadership extended across engineering, sales, and business management, and she even founded Expedition Electronics. Beyond technology, Chris is also a champion equestrian and dairy farmer. Her incredible journey is captured in Breaking Through the Silicon Ceiling.
In today's episode, Chris reveals how an initial mistakeâpursuing electrical engineering to impress someoneâunexpectedly launched her into a successful engineering and leadership career. Chris and Mark discuss the challenges she faced as a woman in a male-dominated field, the importance of persistence, and her approach to leading successful business turnarounds.
We also touch on her experiences as a champion equestrian and a dairy farmer, drawing parallels between problem-solving in agriculture and business. Throughout the conversation, Chris emphasizes the value of learning from mistakes, building confidence, and leveraging opportunities for growth, offering listeners practical leadership insights and inspiration.
Questions and Topics:What would you say is your favorite mistake? Did the relationship with the guy who inspired you to study engineering work out? As you went through your engineering education, did you have doubts? Did it feel like a mistake at first? Why would a caseworker be resistant to letting you attend college? Did you have to pitch your plan for going to college? How did you make it work financially? What was it like being the first or only woman on teams early in your career? When did you start transitioning from technical roles to leadership roles, and did you aspire to become a CEO? How did the team you managed react to having a female boss? What challenges did you face with your superiors as you advanced? How did you feel about becoming a CEO for the first time, especially on 9/11? Did the events of 9/11 affect your business? What lessons did you learn from leading turnarounds, and how did you diagnose the issues? Did you encounter similar challenges during other turnarounds, like the one during the 2008 financial crisis? How did media attention around being the first female CEO in semiconductors affect you? Who were some CEOs that you admired or learned from? What are the three things any successful businessperson needs? What three things do people not need to succeed in business? How many women have followed your path in the semiconductor industry? What lessons did you learn from dairy farming? What lessons did you learn from equestrian competitions? How do you see the parallels between leading a team and managing livestock or horses? How do you approach creating a culture of learning from mistakes in leadership? What inspired you to write your book, Breaking Through the Silicon Ceiling? How do you reach the audience you want with your book, and what creative efforts have you made for that? Who is the audience youâre hoping to inspire with your story? What advice would you give for fostering interest in STEM among young women? -
In this special bonus episode of My Favorite Mistake, Mark Graban sits down with Senator Stephanie Pitcher, a criminal defense attorney (at Parker & McConkie in Utah) and Utah state senator, to discuss a modern campaign tactic thatâs frustrating voters nationwide: political text messages. Senator Pitcher provides an insiderâs view on why candidates rely on these texts to build name recognition, the rules governing them, and how campaigns respond (or sometimes donât) to requests to âSTOP.â
Mark and Stephanie dive into questions many of us have wondered: Is anyone really reading our responses to campaign texts? Are these messages effective, or do they risk driving away potential voters? Senator Pitcher shares her personal experiences with both sending and receiving political texts, the realities of balancing voter outreach with respect for privacy, and the challenge of navigating the fine line between visibility and annoyance.
For those curious about how campaign data is shared and why unsubscribing doesnât always work as intended, Stephanie explains the often complex web of candidate PACs, third-party vendors, and data-sharing that keeps these messages coming. She also discusses her plans to explore more sophisticated social media advertising, leaving listeners with a thought-provoking view on the future of campaign outreach.
Tune in to hear a behind-the-scenes look at campaign messaging from a seasoned state senatorâs perspective!
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My guest for Episode #281 of the My Favorite Mistake podcast is Dr. Edward Feinberg, a distinguished expert in restorative dentistry who has dedicated over 40 years to advancing dental care. Dr. Feinberg graduated from Tufts University, was trained by his father, Dr. Elliot Feinberg, a pioneer in full coverage restorative dentistry, and practiced in Scarsdale, New York, before moving to Arizona, where he now practices.
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He is the Director of ONWARD, an online teaching organization for full coverage restorative dentistry, where he has created over 30 courses and provides a wealth of educational resources.
A nationally recognized lecturer and author, Dr. Feinberg has contributed significantly to dental literature, including his essay collection, "Open Wide: Essays on Challenges in Dentistry to Achieve Excellence." He also serves on editorial boards and councils for various dental associations and has been honored with numerous awards for his contributions to the field.
In this episode, Ed shares insights from over 40 years in the field and discusses his unique approach to saving teeth, which contrasts with the widespread practice of extracting teeth and opting for implants. Dr. Feinbergâs "favorite mistake" involved a crown falling off a colleagueâs toothâa rare but impactful error. Through this experience, he reinforced his belief in trial-based dentistry and using precise techniques to ensure long-lasting dental solutions.
Dr. Feinberg advocates for saving teeth first, using crowns and bridges when appropriate, and stresses that implants should only be used when absolutely necessary. The conversation also touches on the overuse of implants in modern dentistry, the importance of prevention, and learning from mistakes to improve patient care.
Questions and Topics:What would you say is your favorite mistake? Was that the first time a crown had fallen off, or was it just a rare occurrence? Were you able to implement any checks or mistake-proofing to prevent this from happening again? Can you explain the difference between focusing on the tooth structure above the gum versus below the gum? How do you use temporary crowns, and why do some fall out while others donât? Do you believe dental education is keeping up with advancements in restorative techniques? What are your thoughts on the current trends in implant dentistry? Do you think a lot of dentists are making mistakes with implants, and why? Are there preventive or mistake-proofing methods you apply in your practice to avoid common dental issues? Why do you think patients typically donât seek second opinions in dentistry, unlike in medicine? Does the overuse of implants lead to malpractice cases or trouble with insurance? Why are patients quick to judge dentists based on superficial factors rather than their actual dental work? What are your thoughts on veneersâare they purely cosmetic, and when are they appropriate? How can dentists better manage biomechanical stress when performing implant procedures? Are there concerns about the future reputation of dentistry due to inappropriate practices? What advice would you give to patients about prevention and the importance of regular dental hygiene visits?Key Topics Discussed:Dr. Feinbergâs favorite mistake: A crown falling off a colleagueâs tooth and the lessons he learned about precision and correcting errors. Restorative dentistry techniques: Focusing on the root structure below the gum for crown and bridgework to ensure long-lasting results. The overuse of implants: Dr. Feinberg discusses the inappropriate use of implants and his preference for saving teeth when possible. Dental education: Concerns that dental schools are not teaching the best restorative methods and the influence of economic pressures on young dentists. Precision attachments: A less common, effective alternative to implants that can save teeth, especially for complex cases. Patient care and trust: How patients often judge dentists on superficial factors and the importance of second opinions in dental treatment. Preventive care: The importance of regular hygiene visits to prevent periodontal bone loss, which is crucial for long-term dental health. -
My guest for Episode #280 of the My Favorite Mistake podcast is Steve Pereira. He has spent over two decades improving the flow of work across organizations. Heâs worked through tech support, IT management, platform and infrastructure engineering, product management, and as a founding CTO for enterprise SaaS.
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He serves as CEO of Visible Consulting, as COO to the Value Stream Management Consortium, Chair of the OASIS VSM Interoperability technical committee, and co-founder of the Flow Collective to bring flow-focused professionals together. Since 2017, he has been developing and facilitating Flow Engineering.
He is the co-author of Flow Engineering: From Value Stream Mapping to Effective Action - his co-author, Andrew Davis, was a guest here recently. Steve and Andrew also joined me for an episode of "Lean Blog Interviews."
In this episode, Steve shares his journey in improving workflows and the lessons learned from his favorite mistake. Steve recounts how, in a previous role as a developer, he assumed that his own needs mirrored those of other developers, leading him to spend significant time creating a solution without gathering proper feedback. This isolated approach resulted in wasted time and an ineffective outcome. Through this mistake, Steve realized the importance of customer validation and iterative development, key principles he now applies in his work.
We also explored the concept of "failure debt," the role of psychological safety in fostering learning from mistakes, and how flow engineering can transform collaborative workflows.
Questions and Topics:What would you say is your favorite mistake? How did things play out with that mistake in your career? How many other developers were you working with on this task? When did you realize the project wasn't working, and how did you adjust? How did you eventually start to learn from these mistakes? When did these lessons become more clear to you in your career? Can you elaborate on how sharing mistakes publicly helped lessen the sting over time? How would you define 'flow engineering' for someone outside of software development? How do you think mistakes, bugs, or defects affect flow? Do speed and quality go hand in hand? What are your thoughts on how leaders can foster psychological safety and a learning culture where mistakes are embraced? What is 'failure debt' and how can organizations address it? Did the writing process for Flow Engineering reflect some of these lessons on customer feedback and iteration?Key Topics:Steve's favorite mistake of assuming his own needs were the same as other developers, leading to wasted time. Importance of customer feedback and validation in technical projects. The Abilene Paradox and how it relates to satisfying multiple stakeholders poorly. Learning from mistakes over time, especially in leadership roles like CTO. The impact of public accountability in lessening the sting of failure. Definition and application of flow engineering to improve collaborative workflows. The relationship between mistakes and flow, and how speed and quality work together. The role of psychological safety in creating a learning organization. Concept of failure debt and how unaddressed failures can accumulate, leading to bigger issues. How Flow Engineering was written iteratively, applying lessons learned from Steveâs career. -
My guest for Episode #279 of the My Favorite Mistake podcast is Cynthia Kay, author of Small Business Big Success: Proven Strategies to Beat the Odds and Grow a Great Business.
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As a business owner for over 35 years, Cynthia Kay has attracted well-known and respected customers from the global Fortune 100 to smaller forward-thinking businesses. Along the way, she has developed practical, actionable strategies for businesses from starting up to stepping out.
As a former board chair of the National Small Business Association, she had advocated for small businesses and spoken to diverse audiences across the country. She has also mentored business owners as a member of the American Academy of Entrepreneurs.
In this episode, Cynthia shares her journey as a business owner and the lessons she's learned along the way. Cynthia discusses her favorite mistakeâstarting her business with a partner who wasnât a good fit. Despite planning out the financial and operational aspects, she overlooked the importance of aligning on working styles, values, and approaches to growth. Over time, their differing perspectives, particularly around scaling the business and relinquishing control, created tension. This led to the eventual dissolution of the partnership.
Through this experience, Cynthia developed the idea of a "business prenup," emphasizing the importance of thorough communication and alignment before entering into partnerships. She also offers advice on leadership, hiring, and building a resilient organization.
Questions and Topics:What would you say is your favorite mistake? Why do you think the partnership didnât work? How did things end up playing out with the partnership? How quickly did those differences show up, or did they creep in over time? How did you try to address those differences? What advice do you have for others considering partnerships? When you say the company had grown, how many employees did you have, or what was the scale of growth? Can you tell us about the moment when you realized the partnership wasnât working? Can you talk about some of the common mistakes small business owners make? What advice would you give about building a resilient organization after setbacks or mistakes? How do you handle disagreements in your company, especially with different generations in the workplace? What are the key traits that lead to success in your company? How do you foster a culture where people feel comfortable admitting mistakes? What are your thoughts on creating a learning organization? What traits or behaviors do you look for in people who are successful at CK and Company? Where can people find more information about you and your book? -
My guest for Episode #278 of the My Favorite Mistake podcast is Joe Davis, Managing Director and Senior Partner at the Boston Consulting Group (BCG) and author of The Generous Leader: 7 Ways to Give of Yourself for Everyone's Gain.
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Heâs had 40+ years of experience managing and leading teams. Joe has also served as chair of BCGâs Center for Inclusion and Equity and is a founding steering committee member of CEO Action for Racial Equity and the Southern Communities Initiative.
In this episode, Joe shares his "favorite mistake" from early in his career at Procter & Gamble, where he learned the importance of giving timely feedback to his team. The conversation explores leadership generosity, vulnerability, and the value of creating trust within teams.
Joe also discusses his work with BCGâs Center for Inclusion and Equity and addresses how leaders can navigate challenges in promoting diversity, equity, and inclusion. Throughout, he offers insights on leadership growth, balancing results with empathy, and leading with authenticity.
Questions and Topics:What is your favorite mistake? Should anyone be surprised by what they hear in an annual review? How do you handle dynamics of giving feedback to people older than you? How do you define generosity in leadership? Is leadership generosity the opposite of a transactional, quid pro quo approach? Whatâs your perspective on using terms like "problem" vs. "opportunity" when giving feedback? How do you define vulnerability as a leader, and do you think vulnerability is often mistaken for weakness? How can early-career consultants effectively advise older executives? Whatâs the role of the BCG Center for Inclusion and Equity, and why that specific terminology? How do you navigate pushback against diversity, equity, and inclusion (DEI) initiatives within organizations? How do you address employees or leaders who criticize DEI efforts as promoting 'equal outcomes' over 'equal opportunities'? Is it possible to convince long-tenured leaders to move away from top-down, command-and-control leadership styles? How do you strike a balance between being vulnerable and still delivering results as a leader? -
My guest for Episode #277 of the My Favorite Mistake podcast is Derek Leiner, MD, FACP.
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Dr. Leiner trained in internal medicine at VCUHealth and the Richmond VA Medical Center. In 2018, he completed a year as Chief Resident for Quality and Safety, a national VA QI and safety training program then began as a staff physician at the Richmond VA Medical Center.
His career has included teaching, education leadership as an Associate Program Director for a medicine training program, and safety culture leadership. Derek currently works as an academic hospitalist and is the physician champion for high reliability at the Richmond VA Medical Center. He has a passion for humanism, collaborative care, and just culture.
In this episode, we discuss a medical error involving a lumbar puncture procedure and the subsequent emotional impact on the healthcare professional involved. We explore the distinction between near misses and patient harm, highlighting the importance of learning from both. The concept of Just Culture is introduced, emphasizing a fair and supportive approach to addressing errors. We delve into High Reliability Organizations and their focus on creating a culture of safety. The significance of open communication with patients and the potential for positive outcomes is also addressed.
Additionally, we examine the "second victim" phenomenon, where healthcare professionals experience emotional distress following errors. The episode concludes with practical strategies for recovering from mistakes and fostering a culture of continuous learning and improvement in healthcare.
Questions and Topics:What is your favorite mistake? Is this a near miss or patient harm? Did I understand your definition of a near miss correctly? What was the reaction and response to the incident? Can you explain the concept of high reliability organizations and its relevance to healthcare? What was the patient's reaction to the disclosure? What is your reaction to Doctor Mayer's story? What are your thoughts on Just Culture? How do you coach others to recover from mistakes and combat negative self-talk?Key topics discussed:
Lumbar puncture incident & its emotional impact Near miss vs. patient harm Just Culture & its implementation High reliability organizations (HROs) Patient disclosure and reactions Second victim phenomenon & support Recovering from mistakes & learning Systemic factors, human error & normalization of deviance Importance of continuous learning & improvement -
My guest for Episode #276 of the My Favorite Mistake podcast is Tabatha Thorell, a multi-faceted entrepreneur with a background in fitness coaching, real estate investing, life coaching, and more. Tabatha, a native of rural Nebraska and mother of five, shares her inspiring journey of resilience and success across various industries. With nearly two decades of real estate experience alongside her husband, Tabatha has continually pushed herself to grow, all while helping others achieve their dreams through coaching and her podcast, What Went Wrong?
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We discuss Tabathaâs "favorite mistake," which involved investing in an expensive coaching program that didnât align with her needs. Despite her initial frustration and the lack of a refund, she turned the experience into a valuable learning opportunity. In the episode, she explains how this mistake helped her develop a stronger sense of self-reliance and taught her the importance of finding value, even in failure.
Tabatha also opens up about the challenges of balancing risk-taking with caution, how she approaches business coaching, and the lessons she's learned across her diverse career path. Whether you're an entrepreneur, a coach, or simply interested in stories of persistence, Tabathaâs insights are sure to inspire. Tune in for a candid conversation about learning from mistakes and turning setbacks into opportunities.
Questions and Topics:What's your favorite mistake from your career journey? After your bad coaching experience, was it hard to trust another program? Do you ever consider disputing the charge with your credit card company in that situation? How do you find the balance between taking risks and not being overly cautious? Whatâs the best thing you've learned from transitioning across different careers? When do most people seek business coaching â before or during a crisis? How do you respond when people say they canât afford coaching because of cash flow issues? Tell us about the origin and theme of your podcast, What Went Wrong? -
My guest for Episode #275 of the My Favorite Mistake podcast is Brian Gottlieb, an inspiring entrepreneur and founder who transformed a modest $3,000 startup into a thriving group of multistate companies valued at nearly $200 million.
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Brianâs companies have earned spots on the Inc. 5000 list for four consecutive years and have been recognized as one of Wisconsin's best workplaces. In addition to being a successful CEO, Brian is a Harvard Business School alum, angel investor, keynote speaker, and author of the new book Beyond the Hammer: A Fresh Approach to Leadership, Culture, and Building High-Performance Teams.
In this episode, we discuss Brianâs journey from working odd jobs to founding his first home improvement company and scaling it to a multi-million dollar business. Brian shares his "favorite mistake"ânot pursuing formal education after high schoolâand how that perceived mistake shaped his entrepreneurial path. We also dive into his approach to leadership, the importance of building a strong culture, and how empowering people can drive success.
Brian also opens up about his time at Harvard Business School and how it helped him evolve as a leader. We discuss the challenges of balancing performance and culture, why hiring for culture fit matters, and how his philosophy of "building people before building a business" has been key to his success. Whether youâre an entrepreneur, business leader, or simply interested in learning from others' mistakes, Brianâs story offers valuable lessons on growth, leadership, and resilience.
Tune in to hear Brian's insights on leadership, the value of mistakes, and the strategies that helped him build a $200M business from scratch.
Questions and Topics:What would you say is your favorite mistake? How did your decision not to attend college shape your entrepreneurial path? Can you tell us more about your experience at Harvard Business School and how it impacted your leadership approach? What was your first business, and how did it evolve into a multi-state company? How did you manage learning on the job while growing a business from scratch? How did you approach building the culture and developing people within your organization? What do you think about companies that focus on culture in addition to performance? How do you balance hiring for performance versus culture fit, and how do you handle it when someone performs well but doesnât fit the culture? Can you explain the concept of âbeyond the hammerâ and how it applies to leadership and business growth? How do you handle mistakes or performance issues in a way that supports growth and learning? What are your thoughts on the âstay interviewâ concept, and how does it help improve organizational culture? How did you empower your team to make decisions and learn from their mistakes? What is your perspective on micromanaging versus empowering employees? How do you maintain alignment within your company and prevent cultural clashes when bringing in experienced hires? How important is long-term thinking in leadership, especially when growing a business? What leadership lessons have you learned from Toyota, and how do you apply them in your business? -
My guest for Episode #274 of the My Favorite Mistake podcast is Dr. Thom Mayer, the Medical Director for the NFL Players Association, Executive Vice President of Leadership for LogixHealth, Founder of BestPractices, Inc., and Clinical Professor of Emergency Medicine at George Washington University and Senior Lecturing Fellow at Duke University.
Episode page with video, transcript, and more.
He was recently nominated to the Pro Football Hall of Fame in Canton, Ohio. USA Today named him one of the â100 Most Important People in the NFL.â Tom Peters, the internationally acclaimed leadership guru, referred to his work as âgaspworthy.â Thom's new book is Leadership Is Worthless...But Leading Is Priceless: What I Learned from 9/11, the NFL, and Ukraine.
On September 11, 2001 Dr. Mayer served as the Command Physician at the Pentagon Rescue Operation and has served on 3 Defense Science Board Task Forces, advising the Secretary of Defense. Most recently, in 2022, Dr. Mayer helped lead a mobile team to Ukraine, treating almost 350 patients and training over 1,700 Ukrainian medical staffers.
In this episode, we dive deep into the world of NFL player safety and the proactive strategies that have been implemented to protect athletes on and off the field. Dr. Thom Mayer shares his insights on the science behind the latest innovations in helmet technology, including the Guardian Cap, and the critical importance of having emergency physicians on the sidelinesâa decision that has already saved lives.
We also explore the profound difference between leadership as a concept and leading as a daily practice. Dr. Mayer discusses how finding and following your "deep joy" is essential for both personal fulfillment and professional success. He emphasizes the power of learning from mistakes and how failure is not just a part of success, but an integral component of it. Drawing from his experiences during 9/11 and his recent mission to Ukraine, Dr. Mayer offers powerful lessons on resilience, proactive leadership, and the value of engaging with the people who do the work. This episode is filled with wisdom on how to lead effectively in times of crisis and beyond.
Questions and Topics:What are your thoughts on the new NFL kickoff procedures and their impact on player safety? Of all the things youâve done in your career, what would you say is your favorite mistake? Can you give an example of a time when you deviated from your deep joy, and how do you find deep joy in your professional endeavors? Can you share an example of when you coached someone through a situation where they had deviated from their deep joy? Can you talk about your experience with Damar Hamlin and the importance of being proactive in NFL player safety? Can you share your experiences on 9/11 and the leadership lessons you learned from that day? How did you end up going to Ukraine in 2022, and what motivated you to take on that mission? What would you say to NFL fans who resist changes like the new kickoff rules or the use of the Guardian Cap? -
In this episode of My Favorite Mistake, host Mark Graban reconnects with previous guest, author and speaker Matthew Korban. Since his first appearance in Episode 118, Matthew has been on an exciting journey, culminating in the release of his new book, Footprints in the Sands of Time: A Journey of Self-Rediscovery.
Matthew shares the emotional and challenging process of writing his novel, which began nearly a decade ago as a personal memoir and evolved into a powerful work of fiction. The story follows the hero Shan on his path of self-discovery, with themes that resonate deeply with readers who have experienced life's ups and downs. Matthew also talks about his future projects, including a second book, 33 Years of Random, and his work on The Forgotten Hero, a novel being pitched for a movie adaptation.
Key Topics Discussed:
The evolution of Footprints in the Sands of Time from memoir to novelThe challenges and rewards of writing over many yearsDrawing from personal experiences to create fictional storiesInsights into his upcoming books and potential film adaptationBooks Mentioned:Footprints in the Sands of Time: A Journey of Self-Rediscovery â Available on Amazon and Barnes & Noble
Don't miss this insightful conversation about the creative process, perseverance, and the power of storytelling.
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My guest for Episode #273 of the My Favorite Mistake podcast is Kerry Siggins, the dynamic CEO and Executive Chair of StoneAge Holdings, a leading manufacturing and technology company based in Colorado.
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Under her visionary leadership, StoneAge has achieved consistent double-digit growth, transforming into an industry powerhouse. In 2015, Kerry pioneered the companyâs transition to an employee stock ownership plan (ESOP), ensuring that every employee shares in the companyâs success and has a true stake in its future.
Recognized for her expertise in scaling companies and cultivating high-performance cultures, Kerry serves as a trusted board member and business advisor. Her insights have made a profound impact across industries. A sought-after speaker, Kerry regularly captivates audiences worldwideâfrom corporate leaders to university studentsâwith her engaging presentations on leadership, culture, and ownership.
In addition to her executive roles, Kerry is the host of Reflect Forward, a widely acclaimed podcast where she explores leadership, personal growth, and overcoming challenges. She is also the author of The Ownership Mindset, a book that offers actionable strategies for building empowered teams and thriving companies.
In this episode, Kerry shares the pivotal moment that led her to turn her life around, her journey from the rock bottom of addiction to becoming a CEO, and how she built a culture of ownership and accountability at StoneAge. We discuss the lessons she learned from her favorite mistakes, the power of employee ownership, and how leaders can foster resilience and growth within their teams. Kerryâs story is both inspiring and full of actionable insights for anyone looking to lead with purpose and drive lasting success.
Questions and Topics:Kerry, with everything youâve done in your career, what would you say is your favorite mistake? How were you able to bounce back and make that overdose a step toward recovery? What were you doing for work at that point in your life? How did you end up at StoneAge Holdings, and did you start in a specific role or as CEO? Thatâs young to be a CEO of a company you didnât foundâhow did that feel? Can you tell us more about what StoneAge Holdings does and how you became CEO? Many companies say they want employees to think like owners, but they donât always give them the incentive. How does the ESOP at StoneAge create an ownership mindset? How does your profit-sharing plan work alongside the ESOP? As a leader, how do you approach mistakes, especially when employees make them? How did going back home help you transition and get on track? Can you tell us more about Reflect Forward, your podcast, and your book, The Ownership Mindset? Do you have a favorite podcasting mistake as a host or guest? -
My guest for Episode #272 of the My Favorite Mistake podcast is Kimberley Milani, the Director of the Ian O. Ihnatowycz Institute for Leadership and Co-Founder of its Womenâs Leadership and Mentoring Program at Ivey Business School in London, Ontario.
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She is the co-author of the book Character: What Contemporary Leaders Can Teach Us about Building a More Just, Prosperous, and Sustainable Future.
She is passionate about elevating peopleâs strength of character to not only enhance their leadership skills, but to generate systemic social and organizational change. She is the co-host of Sip & Speak, a webinar series that explores social justice issues from a gendered and intersectional perspective.
Prior to joining Ivey, Kimberley spent 10 years as the Director of The Circle Womenâs Centre, a community-facing feminist centre at Westernâs Brescia University College.
The Circle operated in collaboration with Londonâs womenâs, Indigenous, and social justice organizations to facilitate respectful, inclusive, multicultural, and inter-faith relationships, dialogue, events, and initiatives.
She was also a founding member of the Institute for Women in Leadership (IWIL) at Brescia and was its Director for seven years. Kimberley is a graduate of the University of Toronto.
In today's episode, Kimberley shares her journey from studying science with plans to pursue medicine to finding her true passion in Celtic Studiesâa "mistake" that led her to a fulfilling career in leadership and academia. We discuss the importance of character in leadership, how itâs developed over time, and the impact of legacy. Kimberley also offers insights on how we can all cultivate strong character and the role it plays in achieving meaningful success.
Questions and Topics:What would you say is your favorite mistake in your career? How did studying Celtic mythology shape your views on leadership? Did you ever imagine your career path leading to academia or university-related centers? How do you define character, and what is character-based leadership? Can people with strong character still make mistakes, and how do they respond? How do you evaluate someoneâs character when considering a job or a new leader? How much of character is innate versus developed over time? What can contemporary leaders teach us about character-based leadership? How important is it for leaders to consider the legacy they want to leave behind? -
My guest for Episode #271 of the My Favorite Mistake podcast is Andrew Davis, Chief Product Officer at AutoRABIT and the author of Mastering Salesforce DevOps. He's also co-author of the new book Flow Engineering: From Value Stream Mapping to Effective Action - with Steve Pereira.
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Heâs a Salesforce architect, developer, and product leader who focuses on the human side of software development. Heâs been the leading figure in introducing DevOps concepts to the Salesforce world.
Trained as an engineer, he spent fifteen years as a Buddhist monk, teaching meditation and personal transformation and helping develop communities of practice. These days he studies the intersection of business, technology, and psychology through systems thinking.
In this episode, Andrew shares his fascinating journey from being a Buddhist monk to becoming a leader in the tech world. He discusses his favorite mistake of experiencing burnout as a monk, the lessons learned, and how these experiences have shaped his approach to work and life. Andrew discusses the concepts of flow engineering, psychological safety, and the importance of creating an environment where people feel safe to speak up and innovate. Join us for an insightful conversation that bridges the worlds of spirituality and technology, offering valuable lessons for anyone striving to balance passion with well-being.
Questions and Topics:How do you guard against repeating a similar path to burnout in your current work? How did you choose to become a Buddhist and then a monk? How did you transition from being a monk to getting into the software and technology world? Companies can be crazy; how do we help avoid that? What are your thoughts on value stream mapping and breaking down silos? Why did you emphasize psychological safety in your book, and what have you learned about it? How do you offer free classes on personal transformation, and can you tell us about that? -
My guest for Episode #270 of the My Favorite Mistake podcast is Megan Gluth-Bohan, a remarkable leader in the chemical industry. Megan is the CEO and owner of Catalynt Solutions, Inc., a prominent U.S.-based chemical distributor, and Chemblend of America, a renowned chemical blending and tolling facility.
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Her companies stand out as some of the largest certified women-owned suppliers in North America. Under her leadership, they have achieved significant recognition, including a spot on the 2023 Puget Sound Business Journal's Middle Market Fast 50 list. Megan herself was honored as one of the Business Journal's Middle Market Fast 50 Leaders of 2023 and was awarded the prestigious Ernst and Young Entrepreneur of the Year 2023.
In this episode, Megan shares her journey through the highs and lows of her career, focusing on the lessons learned from her favorite mistake. She candidly discusses the challenges she faced during the pandemic, where rapid decision-making led to deals with untrustworthy customers. Megan emphasizes the crucial importance of taking a moment to pause and trust one's instincts, even in high-pressure situations. This conversation delves into how these experiences have shaped her approach to leadership and decision-making.
We also explore Megan's initiatives to support women in STEM and her efforts to create opportunities for previously incarcerated women. She talks about fostering a culture of open discussion about failures, without blame, within her companies. Join us as we dive into Megan's insightful perspectives on leadership, resilience, and the power of learning from mistakes.
Questions and Topics:How did you discover these deals were mistakes? How did the dynamic of group evaluation or group effort play into these deals? How do you handle team contributions when you're the one with the view of the entire chessboard? Have you faced similar situations with other deals since those mistakes? What specific factors led to the failures, and what did you learn from them? How do you apply the lessons learned from failures to future endeavors? Can you describe your companyâs culture around failure and how you model it as a leader? Do you have a support network or board for advice and coaching? Can you talk about fostering a safe space for failure in your company? How do you categorize different types of failures and encourage the right type of risk-taking? How do you ensure organizational memory of mistakes to prevent recurrence? How do you balance treating people right with running a profitable business? What initiatives are you involved in to support women in STEM? Can you share about your efforts to create opportunities for previously incarcerated women? Is there a book in your future? -
Guest: Dr. Susan Landers
Original Episode: Episode 213 - June 2023
Guest Bio: Dr. Susan Landers is an experienced neonatologist, author, and speaker who focuses on balancing a demanding medical career with motherhood. In her previous episode, we discussed her book "So Many Babies: My Life Balancing a Busy Medical Career and Motherhood."
Summary: In this update episode, Mark Graban welcomes back Dr. Susan Landers to discuss her latest work, an eBook titled Defeating Burnout: A Guide for Working Mothers. Dr. Landers shares insights on how her new book builds upon her previous memoir, focusing specifically on the issue of burnout among working mothers.
Key Points:
Introduction to New Book: Dr. Landers introduces her new eBook, explaining its focus on the prevalence of burnout among working mothers and her personal experiences with burnout at different stages of her career.Content and Structure: The eBook includes practical advice, checklists to identify burnout, descriptions of signs and symptoms, and effective recovery processes. It also provides strategies for preventing burnout from recurring.Practical Examples: Dr. Landers shares personal anecdotes and examples throughout the book to make it more relatable and practical for readers.Availability: The eBook, Defeating Burnout: A Guide for Working Mothers, is exclusively available on her website, along with additional resources like checklists and wellness journals.Discussion Highlights:
Balancing Career and Motherhood: Dr. Landers discusses the challenges of balancing a demanding career with motherhood and how her experiences have shaped her approach to dealing with burnout.Addressing Burnout: The conversation delves into the importance of recognizing burnout early, recovery strategies, and long-term prevention techniques.Preventing Recurrence: The book also addresses how to make better choices to prevent burnout from happening again, both professionally and personally.Additional Resources:
Dr. Susan Landers' Website - Find the eBook, Defeating Burnout: A Guide for Working Mothers, along with other resources.Quotes:
"It's not just about recovery; it's about preventing the same problem from occurring again." - Dr. Susan Landers"We learn a lot from our best mistakes at work." - Mark GrabanConnect with Dr. Susan Landers:
WebsiteSubscribe and Follow: Stay updated with the latest episodes by subscribing to "My Favorite Mistake" podcast on your favorite podcast platform.
Contact: For more information, visit Mark Graban's website or reach out via social media.
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