Episodi

  • If you've been in the short-term rental (STR) game for a while, you know how important a reliable virtual assistant (VA) can be for scaling your business. VAs can handle guest communications, bookings, and admin tasks, freeing you up to focus on growth. But with the boom in remote work, a challenge has emerged: virtual assistants working multiple jobs. While it's great for them to pursue extra income, it’s problematic when it affects their job performance and your STR management. Identifying and addressing these productivity issues is key to maintaining a successful STR business.

    Today, we’re going to look at the signs that indicate your VA might be multitasking with other jobs and what this means for your STR business growth. The productivity of your team affects not only day-to-day operations but also guest satisfaction and overall revenue.

    Key takeaways:

    Delayed Response Times: If your VA consistently replies late to guest inquiries or task updates, it could indicate divided attention due to other jobs.

    Frequent Excuses: An uptick in excuses, such as sudden technical problems or illnesses, can be a sign of multitasking.

    Drop in Productivity: Notable declines in work quality or output often hint at a VA handling multiple responsibilities outside your STR operations.

    Use of Monitoring Tools: While time tracking apps can help, focus on overall productivity to spot real issues—not just screen time.

    Clear Work Agreements: Outline that your VA should not work for another employer during their scheduled hours for you to maintain STR business efficiency.


    Managing virtual assistants and remote teams comes with unique challenges, especially when running a short-term rental business. Ensuring productivity and clear communication can keep your STR management smooth and guest experiences positive.

    Remember, maintaining transparency and setting upfront expectations are vital for long-term success. Thanks for tuning in, and until next time, keep growing your STR business!

    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.

    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

  • The short-term rental industry is undergoing rapid changes, and the Vacation Rental Management Association (VRMA) 2024 conference was the ideal event to catch up on the latest developments. This year’s VRMA conference highlighted the most recent trends in the vacation rental space, covering everything from revenue management best practices to AI-powered tools for hosts. Whether you're an Airbnb host with one property or a property manager overseeing hundreds of STRs, the insights from this event can make a significant impact on your operations and revenue. Key discussions centered around improving guest experiences, minimizing host cancellations, and leveraging AI tools to automate tasks and enhance STR management.

    In this video, I'll share my top takeaways from VRMA 2024, focusing on how major players like Airbnb, Booking.com, and VRBO are tackling the industry's biggest challenges, including fraud prevention and evolving regulations.

    You’ll learn about effective STR revenue management strategies, AI tools to boost your property's performance, and tips to handle guest issues without affecting your superhost status. If you're aiming to optimize your short-term rental business, stick around—this video will offer valuable insights that can help you boost revenue, streamline operations, and ultimately achieve more success as a host or property manager.

    Key Takeaways

    STR Trends from VRMA 2024: Major OTAs like Airbnb, Booking.com, and VRBO discussed host cancellations, fraud prevention, and the need for clearer STR regulations.

    AI Tools for Airbnb Hosts: New AI solutions include dynamic pricing adjustments, automated communication, and fraud detection, all designed to make STR management easier.

    Revenue Management Best Practices: AirDNA data showed that professionally managed STRs saw a 6% revenue increase, while individual operators faced a 4% decline—emphasizing the importance of effective revenue strategies.

    Fraud Prevention Tips for STRs: To prevent fraud, use verified payment methods, obtain rental agreements, and verify guest IDs, which can help reduce disputes.

    Boosting STR Revenue with AI: AI-powered tools now offer personalized guest interactions, automated booking updates, and the ability to optimize pricing across platforms—key to improving STR performance.

    Thanks for watching my recap of the VRMA 2024 conference! As you can see, the STR industry is moving fast, with plenty of opportunities for hosts and managers to optimize their operations, boost revenue, and prevent fraud. If you’re looking to stay ahead in the short-term rental space, keep tuning in—I’ll be reviewing more insights from VRMA in the coming weeks, covering the latest tools, revenue management strategies, and regulation updates.

    If you enjoyed this video, please like, share, and subscribe for more Airbnb tips and STR success strategies. Let me know in the comments which topics you’d like to explore next, and I’ll see you in the next video!

    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.

    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

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  • In this episode, we're discussing emergency preparedness for short-term rentals and how to protect your Airbnb. Natural disasters like hurricanes, floods, and wildfires are becoming more frequent, and as short-term rental hosts, it's our responsibility to be prepared for when they strike. If you operate in areas prone to these events, ensuring you have the right insurance coverage, clear guest communication strategies, and a well-thought-out disaster management plan is crucial.

    We'll explore how you can protect your business from loss of income due to natural disasters, navigate Airbnb cancellation policies, and handle emergency guest management during power outages or severe weather events. If you've experienced something like Hurricane Milton or a wildfire affecting your property, this episode is packed with actionable advice to help you get through it.

    5 Key Takeaways:

    Get the right STR insurance: Make sure your short-term rental insurance covers natural disasters like floods, hurricanes, and fires, along with loss of business income.

    Clear guest communication is key: Keep your Airbnb guests updated with real-time information during emergencies, especially regarding power outages or evacuation protocols.

    Plan for cancellations and refunds: Understand Airbnb’s cancellation policies during disasters and have clear rules in place to manage cancellations or refunds fairly.

    Offer alternative accommodations: If you manage multiple properties, offer guests an alternative Airbnb location or a credit toward future stays if they need to cancel due to a natural disaster.

    Prepare for loss of income: Ensure your STR insurance includes loss of business income to cover any period when your property is uninhabitable, so you don't suffer financial losses.

    Dealing with emergencies is stressful, but by being proactive, you can protect your Airbnb or short-term rental business and your guests. Make sure your STR is prepared by having the right insurance, setting up clear guest communication during disasters, and planning for cancellations or refunds when necessary. If you manage properties in disaster-prone areas, review your insurance policies and guest communication strategies now—before the next emergency strikes.

    Thanks for tuning in! I hope this episode gave you practical tips on preparing for emergencies in the short-term rental space.

    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.

    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

  • In this episode of Short Term Rental Riches, we're exploring how to maximize rental income using Padsplit, a platform that allows you to rent by the room instead of the entire property. This rental strategy is especially valuable if you're in a market where short-term rental regulations have gotten stricter or if you're looking for an Airbnb alternative to increase your rental revenue. Padsplit offers a unique way to rent rooms for semi-long-term stays, with average stays lasting 8 months, helping both landlords and tenants.

    In this episode, you'll learn:

    What is Padsplit and how it works to boost rental income. Why renting by the room can increase revenue. How Padsplit helps landlords reduce vacancy risks. Why this model works well in urban areas and college towns. How to get started with Padsplit today.

    If you're looking for an Airbnb alternative or a way to keep your rental income stable, Padsplit could be your answer!Thanks for tuning into this episode! If you’re looking for ways to increase rental income without the headache of nightly turnovers or if you’re in a market where short-term rental regulations are getting stricter, Padsplit might be the perfect Airbnb alternative for you.

    Renting by the room offers a steady income stream and helps reduce vacancy risks.

    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.

    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

  • Managing a successful short-term rental requires more than just a beautiful property—how you communicate with guests and manage their experience directly impacts your reviews and, ultimately, your revenue. Airbnb reviews have a huge influence on how often your property gets booked and at what price.

    Recently, I spoke with a short-term rental owner who experienced a steep revenue drop after shifting from self-management to using a property management company. Despite having a great property, their Airbnb reviews tanked, resulting in their earnings dropping from $75,000 to $23,000. This shows just how important it is to maintain high Airbnb ratings and ensure your guests are satisfied.

    In this episode, we’ll break down exactly how bad reviews can affect your short-term rental revenue and how you can boost your Airbnb guest reviews to maintain high occupancy and income.

    Let’s dive into how you can keep your reviews high and your short-term rental profitable.

    Airbnb Reviews & Revenue: A low average rating (below 4.5) can significantly reduce your Airbnb bookings and slash your revenue.

    Effective Guest Communication: Quick and personalized communication is essential for earning 5-star Airbnb reviews and improving guest satisfaction.

    Managing Guest Expectations: Align your property description and photos with reality to prevent negative feedback and keep your short-term rental revenue steady.

    The Risk of Poor Property Management: Switching to a property manager with bad reviews can drastically impact your income, as seen with this owner’s revenue drop.

    Recovering from Bad Airbnb Reviews: Focus on improving communication and hospitality to bounce back from bad reviews and regain high Airbnb ratings.

    As we’ve seen, bad Airbnb reviews can severely affect your short-term rental revenue. It all boils down to guest communication and setting the right expectations. If you’re struggling with maintaining high Airbnb ratings or have seen your revenue drop, take a close look at how you’re managing guest interactions and your reviews.

    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.

    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

  • Struggling to fill your calendar and keep your Airbnb booked?

    Today, we’re going to cover one of the most crucial aspects of running a successful Airbnb—pricing. Whether you're new to hosting or a seasoned pro, setting the right Airbnb pricing strategy is key to maximizing your occupancy rates and keeping your property fully booked. In this episode, I’ll walk you through how to use dynamic pricing tools like PriceLabs and Wheelhouse to ensure you're not leaving money on the table. More specifically, we’ll look at a short-term rental pricing metric that takes only a few seconds to find but can have a huge impact on your revenue.

    One common mistake hosts make is setting their Airbnb minimum price too high, even with dynamic pricing in place. I’ll show you how to quickly check if your minimum price is too high and what to do if it is.

    Plus, we’ll talk about how to adjust your pricing for weekends, holidays, and low-season periods to stay competitive. If your occupancy has been dropping or you're concerned about maximizing your Airbnb revenue, then this episode is for you.

    Episode Highlights:

    Check Minimum Price Frequency: Find out how often your dynamic pricing tool sets your property at the minimum price and use this data to adjust if needed.

    Create a Wide Pricing Range: Make sure there's a large gap between your Airbnb base price and your minimum price, allowing dynamic pricing tools to do their job effectively.

    Seasonal & Weekend Adjustments: Always set different Airbnb pricing strategies for weekdays, weekends, and holidays to capitalize on peak demand times.

    Cross-Check Competitor Pricing: Compare your property’s prices to nearby competitors on Airbnb to stay ahead in your local market.

    Lower Prices When Necessary: Don’t be afraid to lower prices during off-peak times to boost your Airbnb occupancy—especially if you have strong guest screening in place.


    Thanks for watching! I hope this episode helps you fine-tune your Airbnb pricing strategy and boost your short-term rental revenue. Remember, pricing isn’t a set-and-forget task—it’s dynamic and changes with the market. Keep checking how often your price hits its minimum and adjust as needed to stay competitive.

    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.

    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

  • If you’re looking to buy an existing short-term rental, it's essential to understand that it’s not as simple as transferring ownership. There are several critical steps involved in making sure the property you're purchasing will continue to perform well.

    This episode will walk you through the financial due diligence process, how to handle existing reservations and Airbnb reviews, and the potential challenges of dealing with third-party STR management. Whether you’re a seasoned real estate investor or just starting your Airbnb business, these tips will guide you through the complexities of buying a property that's already operating as a short-term rental.

    One of the most important aspects of this process is ensuring that the financials of the property are accurate. It’s not enough to rely on the seller's numbers—you'll need to verify the income with actual bank statements and use tools like AirDNA, PriceLabs, or STR Insights to get accurate estimates of the property’s revenue potential.

    But beyond finances, there’s also the question of what's included in the purchase. Are the photos, furniture, and even the Airbnb account being transferred? If not, you’ll need a plan for how to manage existing bookings and recreate the property’s online presence. We’ll dive into these details so you can avoid the pitfalls that come with buying an existing short-term rental.


    Episode highlights:

    Financial Due Diligence: Verify all income claims with actual bank deposits and use tools like AirDNA and PriceLabs for accurate revenue estimates.

    What’s Included: Ensure the purchase agreement clearly specifies what’s included in the sale—furniture, photos, and the Airbnb account.

    Airbnb Account Transfer: Learn about the challenges of transferring an existing Airbnb account and reviews, and what to do if the seller won’t transfer the account.

    Managing Existing Reservations: Understand how to manage and honor existing reservations, or how to reschedule or cancel them if needed.

    STR Management Tips: If the property is managed by a third party, know what to expect regarding the transfer of bookings and control of the property’s listings.

    I hope this episode has provided some clarity on the process of buying an existing short-term rental. There’s a lot to consider, but if you take these steps, you’ll ensure a smooth transition and protect your investment. Whether you're handling Airbnb reviews, existing reservations, or setting up new listings, the key is to stay organized and informed.

    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.

    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

  • In today’s episode, we’re diving deep into the world of tax strategies for short-term rental investors with the renowned Amanda Han, a real estate CPA and tax expert. If you're in the Airbnb business, this episode is a must-watch as Amanda shares how to take advantage of the short-term rental tax loophole to offset your W-2 income, even if you don’t qualify as a real estate professional. With over a decade of experience, Amanda has helped countless real estate investors, including myself, save thousands in taxes while building wealth through real estate tax deductions and depreciation strategies.

    We also discuss critical tax updates for 2024, including changes to bonus depreciation and how it impacts your tax filings. Amanda walks us through the best practices for tracking material participation hours, which are key for audit-proofing your Airbnb business.

    Whether you're new to the short-term rental market or a seasoned pro, Amanda’s insights into real estate tax benefits could make a huge difference to your bottom line. This episode is packed with actionable tips, so get ready to take notes!

    In this episode, you’ll learn:

    Airbnb Tax Loophole: Learn how short-term rental owners can use the Airbnb tax loophole to offset W-2 income without qualifying as a real estate professional.

    Material Participation for STRs: Understand the importance of tracking your hours to meet material participation and how it can help you save on taxes.

    Bonus Depreciation Updates: Get the latest on bonus depreciation for real estate investors in 2024 and how to apply it to your Airbnb property.

    Real Estate Professional Status vs Short-Term Rentals: Find out the difference between real estate professional status and material participation for short-term rentals, and how each impacts your tax savings.

    Audit-Proof Your Airbnb Business: Amanda shares her top tips for tracking hours and expenses, so you can audit-proof your Airbnb business and avoid IRS penalties.

    Thanks for tuning in to this episode packed with tax strategies for short-term rental investors! Amanda Han’s expertise in navigating the Airbnb tax loophole and the latest updates on bonus depreciation are invaluable for anyone looking to grow their wealth while minimizing taxes. Whether you're aiming to qualify for real estate professional status or just want to ensure your tax filings are audit-proof, Amanda’s advice can help you achieve your goals.

    For more great tips, make sure to visit Amanda’s site at KeystoneCPA.com where you’ll find a free eBook on short-term rental tax strategies. And don’t forget to subscribe to this channel for more insights into real estate tax benefits, Airbnb tax deductions, and other tips to maximize your profits as a short-term rental investor!

    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.

    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

  • In this episode of the Short-Term Rental Riches podcast, we sit down with Leo Walton, co-founder of Superhog, to talk about effective guest screening and risk management for short-term rental hosts.

    Leo brings a wealth of experience, from avoiding fraudulent bookings to preventing damage, Leo shares key strategies that every short-term rental host should have in place.

    Discover how to prevent unwanted guests, minimize damage, and protect your Airbnb or vacation rental property with the best practices in guest verification and fraud prevention.

    In this episode, you’ll learn:

    Guest Screening Reduces Damage Risk by Tenfold: Learn how Superhog’s guest verification tools help prevent bad guests from booking your property.

    Prevent Credit Card Fraud: Leo Walton discusses how to avoid fraudulent bookings with effective guest screening processes.

    Instant Book and Risk Management: Understand the importance of combining guest screening with instant bookings to increase occupancy without increasing risk.

    Deposit Waivers vs. Damage Waivers: Discover how offering these protective measures can help safeguard your property and increase your revenue.

    Fraud Prevention and Airbnb Direct Bookings: Find out how Superhog protects hosts from the rising threat of credit card fraud and unwanted guests.

    Thanks for tuning in to this episode of the Short-Term Rental Riches podcast! We hope you found Leo Walton’s insights on guest screening and risk management as valuable as we did. If you're a short-term rental host looking to protect your property and minimize risk, Superhog's tools and strategies can make a big difference.

    Take advantage of StayFi's special offer for our listeners

    👉👉👉 50% OFF The First Three Months! Click Here! 👈👈👈

    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.

    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

  • In this episode, we break down the top 8 riskiest parties or events that can happen in your Airbnb. Drawing from years of experience and managing over 40,000 guests, we discuss how to spot potential red flags and what measures you can take to protect your investment.

    Whether you’re hosting through Airbnb, Vrbo, or another platform, understanding these risks is crucial to maintaining a smooth operation. We cover everything from weddings to spring break parties, offering practical tips to help you manage your vacation rentals effectively.

    Episode highlights:

    Music or Concert After-Parties: These events can vary significantly in risk depending on the type of concert attended. Keep an ear out for concerts that could lead to noisy after-parties.

    Weddings and Wedding Receptions: Large gatherings like weddings can lead to noise complaints, especially if your property isn’t suited for big events.

    21st Birthday Parties: Celebrating legal drinking age often involves heavy alcohol consumption, making this type of party particularly risky.

    College Graduation Parties: These events often involve young adults who might not be fully aware of your house rules, leading to potential disturbances.

    Bachelor/Bachelorette Parties: High on the list of risky events, these parties often involve large groups and heavy drinking, especially in popular destinations like Nashville.

    And there you have it—the eight riskiest parties you could host in your Airbnb. Remember, while these events can be challenging, they can also be lucrative if managed correctly. By taking the right precautions, like setting clear house rules and using security tools, you can enjoy the benefits without the headaches.

    Take advantage of StayFi's special offer for our listeners

    👉👉👉 50% OFF The First Three Months! Click Here! 👈👈👈

    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.

    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

  • Launching your Airbnb successfully and getting fully booked is the goal of every short-term rental (STR) host. It’s essential to have a well-thought-out strategy that ensures your property not only stands out but also secures those all-important first bookings. In this episode, we’ll walk you through the key elements of a successful Airbnb launch, from taking advantage of the initial visibility boost to optimizing your listing with Airbnb’s new listing discount. These strategies are designed to help you build momentum quickly, so your property stays fully booked and generates consistent revenue.

    But it doesn’t stop there. To maximize your Airbnb revenue, it’s crucial to understand how to leverage seasonal pricing and diversify your booking platforms. While Airbnb might be your primary channel, expanding your presence to other platforms like VRBO and Booking.com can significantly increase your booking potential. We’ll also discuss the importance of building a strong review base early on, which not only boosts your credibility but also drives more bookings across all platforms. With the right approach, your Airbnb launch can be a major success, setting you up for a profitable year ahead.

    Key takeaways:

    Maximize Airbnb Visibility: Leverage the initial visibility boost you receive as a new Airbnb listing to secure early bookings and establish your property in the market. Strategic Airbnb Pricing: Utilize Airbnb’s new listing discount to attract guests while maintaining revenue by adjusting your base price. Experiment with pricing strategies to optimize visibility without sacrificing income. Build Reviews Quickly: Accept shorter stays initially to build up your review base on Airbnb and other platforms like VRBO. A strong review base is critical for gaining trust and boosting bookings. Seasonal Pricing Strategies: Align your property launch with peak seasonal demand and adjust your pricing based on booking windows to capture high-value bookings at optimal times. Diversify Booking Platforms: Expand your property’s presence beyond Airbnb to platforms like VRBO and Booking.com. This strategy helps you reach a broader audience, build reviews on multiple platforms, and secure more bookings.

    Launching a new short-term rental property in 2024 doesn’t have to be daunting if you approach it with the right strategies. By maximizing your Airbnb visibility, implementing effective pricing strategies, and diversifying across multiple platforms, you can set your property up for long-term success. Remember, the key is not just to get those first few bookings but to maintain a steady flow of guests and build a solid review base that will keep your calendar full all year round. Thanks for watching, and we’ll see you in the next episode!

    Take advantage of StayFi's special offer for our listeners

    👉👉👉 50% OFF The First Three Months! Click Here! 👈👈👈

    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.

    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

  • Today, we've got a real treat for you on the Short Term Rental Riches Podcast. I'm excited to welcome Tyann Marcink Hammond, the queen of guest experience from TouchStay. Tyann's been a powerhouse in the short-term rental industry since 2007, and she’s here to share her extensive knowledge on creating unforgettable guest experiences. From the days of manually uploading photos and waiting for listings to go live to the digital age of seamless bookings and guidebooks, Tyann has seen it all.

    In this episode, we dive into the importance of digital guidebooks and how TouchStay is revolutionizing the way hosts communicate with their guests. Tyann explains how a well-crafted guidebook not only enhances the guest experience but also saves hosts time by answering common questions before they even arise.

    Episode Highlights

    Evolution of the STR Industry: Tyann started in 2007, dealing with platforms like Vrbo and Craigslist, witnessing the industry's growth and technological advancements.

    Importance of Digital Guidebooks: Learn how TouchStay's digital guidebooks can streamline guest communication and enhance their experience by providing essential information right at their fingertips.

    Effective Communication Strategies: Discover the best practices for timing and methods of communication to cater to different types of guests, from planners to last-minute travelers.

    Upselling Tips: Explore creative upselling strategies, such as offering charcuterie boards, to increase your revenue and enhance the guest experience.

    Managing Large Properties: Tyann shares her expertise on handling large family reunions and groups, ensuring smooth operations and high guest satisfaction.

    Thanks for tuning in to this episode of the Short Term Rental Riches Podcast! We hope you found Tyann's insights as valuable as we did. If you're ready to take your guest experience to the next level, consider implementing some of the tips and strategies discussed today. Don't forget to check out TouchStay for their amazing digital guidebooks that can help streamline your operations and enhance your guests' stay.

    Take advantage of StayFi's special offer for our listeners

    👉👉👉 50% OFF The First Three Months! Click Here! 👈👈👈

    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.

    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

  • Welcome back to another exciting episode of the Short Term Rental Riches Podcast! I’m thrilled to have Mark Simpson with us today, the brilliant mind behind Boostly and the acclaimed author of "The Book Direct Playbook." Mark has been a pivotal figure in the short-term rental space, helping thousands of property owners navigate the complexities of marketing and increase their direct bookings.

    Mark dives deep into the essence of building a sustainable short term rental business by reducing dependency on platforms like Airbnb and Booking.com. His journey, which began in a small community in the UK, has evolved into a mission to empower hosts globally with the knowledge and tools to succeed independently.

    Mark also shared his insights on the evolving role of social media marketing and the immense potential of email marketing. As technology advances, AI in hospitality is becoming a game-changer, and Mark is at the forefront of integrating these innovations into everyday operations. Whether you're a seasoned host or just starting, this episode is packed with practical advice that can elevate your short term rental business to new heights.

    In this episode, you'll learn:

    Direct Bookings Strategy: Learn how to reduce your reliance on third-party platforms like Airbnb by building a strong direct booking strategy.

    Importance of PMS and Website: Understand why having a property management system and a direct booking website is crucial for your short term rental business.

    Social Media Marketing Tips: Discover the power of documenting your journey and engaging with your audience authentically on social media.

    Email Marketing for Rentals: Find out how email marketing can offer an incredible ROI and why it's a must-have in your rental marketing toolkit.

    Future of AI in Hospitality: Explore how AI can revolutionize customer service in the short-term rental industry and streamline your operations.

    Thanks for tuning in to this insightful episode with Mark Simpson! If you found these tips helpful, make sure to grab a copy of "The Book Direct Playbook" for even more valuable insights.

    Take advantage of StayFi's special offer for our listeners

    👉👉👉 50% OFF The First Three Months! Click Here! 👈👈👈

    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.

    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

  • In this episode of the Short Term Rental Riches podcast, we sit down with Eric Moeller, the visionary founder and CEO of FreeWyld, a groundbreaking hospitality brand. Discover how Eric is revolutionizing the short-term rental market by creating unique, nature-based experiences that help guests disconnect from technology and reconnect with nature.

    Learn about his innovative wild switch, the importance of direct bookings, and how personal growth has influenced his entrepreneurial journey. Don't miss this insightful conversation packed with actionable tips for short-term rental success!

    In this episode, you'll learn:

    Introduction to Eric Moeller and FreeWyld The concept and inspiration behind FreeWyld How the "wild switch" enhances guest experiences Strategies for driving direct bookings through social media Balancing unique experiences with market demands The impact of personal growth on professional success

    Thank you for tuning in to this episode of the Short Term Rental Riches podcast. We hope you found Eric Moeller's insights as inspiring and informative as we did. If you enjoyed this episode, be sure to subscribe to our podcast and leave us a review.

    Don't forget to check out FreeWyld at freewyld.com and follow Eric on Instagram and LinkedIn at Eric D. Moeller. Stay tuned for more expert advice and actionable tips on how to build a successful short-term rental business.

    Take advantage of StayFi's special offer for our listeners

    👉👉👉 50% OFF The First Three Months! Click Here! 👈👈👈

    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.

    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

  • Housekeeping is one of those critical aspects that can make or break the guest experience in your Airbnb. After all, nothing beats arriving at a clean, welcoming space that feels like home. But what happens when things don’t go as planned?

    In this third part of our housekeeping series, we’re focusing on troubleshooting housekeeping issues with your housekeepers or housekeeping company. From handling negative feedback to ensuring reliability, we'll cover the steps you need to take to keep your property in top shape and your guests happy. By effectively managing housekeepers for Airbnb and other short-term rentals, you can minimize issues and enhance the guest experience.

    🚀 Highlights in This Episode:

    Set Clear Expectations: Conduct a thorough walkthrough with your housekeeper, detailing your cleaning expectations and highlighting trouble spots.

    Use Technology: Utilize apps like Breezeway, Turno, or Properly to manage turnovers and create detailed checklists to ensure nothing is missed.

    Share All Reviews: Be transparent with your housekeepers about all guest feedback to help them understand what guests are noticing and how they can improve.

    Ensure Reliability: Confirm your housekeepers' schedules well in advance and ensure they have reliable transportation, especially for weekends and holidays.

    Set Tolerance Levels: Establish a threshold for negative reviews and reliability issues. If these are exceeded, consider finding a new housekeeper.

    Housekeeping is a crucial element of managing a successful short-term rental. By setting clear expectations, leveraging technology, being transparent with feedback, ensuring reliability, and knowing when to move on, you can maintain high cleanliness standards and provide an excellent guest experience.

    Don’t forget to take advantage of StayFi's special offer for our listeners

    👉👉👉 50% OFF The First Three Months! Click Here! 👈👈👈

    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.

    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!


  • Join us on the Short Term Rental Riches podcast as we welcome Arthur Colker, CEO and founder of StayFi. Arthur shares invaluable insights on how to boost your direct bookings and build a powerful email list for your short-term rental business. Learn about StayFi’s innovative Wi-Fi login system and discover strategies to reduce reliance on OTAs like Airbnb and Vrbo.

    Whether you’re managing one property or hundreds, Arthur’s tips and strategies can help you maximize your revenue and build a sustainable rental business. So, grab a cup of coffee, sit back, and get ready to transform your short-term rental strategy with the power of StayFi! Don’t miss this opportunity to enhance your rental business and achieve greater financial freedom!

    🚀 Highlights in This Episode:

    The origin story of StayFi and its game-changing impact on short-term rentals

    How to seamlessly collect guest data and build an extensive email list

    Strategies to reduce dependency on OTAs and increase direct bookings

    Effective email marketing campaigns to engage and retain guests

    Monetizing your guest interactions with upsell opportunities and partnerships

    Thanks for tuning in to this episode of Short Term Rental Riches! Arthur Colker has shared some incredible insights on how StayFi can revolutionize your short-term rental business.

    Don’t forget to take advantage of StayFi's special offer for our listeners

    👉👉👉 50% OFF The First Three Months! Click Here! 👈👈👈

    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.

    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

  • Today, I have something really exciting to share with you. My team and I have been working on a groundbreaking tool that can analyze any short-term rental property on platforms like Airbnb, VRBO, Booking.com, and Google Vacation Rentals in less than 30 seconds. Yes, you heard that right! This isn't just a gimmick; it's a game-changer for anyone in the STR business.

    In this video, I'll show you exactly how you can use ChatGPT to analyze reviews, identify top features and attractions, and even understand the ideal guest profile for any property. By leveraging public information from reviews, our tool digs deep into what makes top-performing properties successful. We’ve crafted the perfect prompt for ChatGPT, which you can download for free from our website. Stick around to see how you can streamline your property analysis process, make data-driven decisions, and stay ahead of the competition.

    In this episode, you’ll learn:

    Step-by-Step Guide: Learn the two simple steps to analyze any short-term rental property using our AI-powered prompt.

    Key Features Analysis: Discover how to identify and count the most frequently mentioned positive features in property reviews.

    Local Attractions Insights: Find out how to uncover the top local attractions that guests love, and why you should highlight these in your listings.

    Negative Reviews Breakdown: Understand how to summarize the top negative feedback points to improve your property and manage guest expectations.

    Ideal Guest Profile: Learn how to use review analysis to define the ideal guest profile for your property, ensuring your listings attract the right audience.

    I hope you found this episode helpful and are as excited about this new tool as I am. Don't forget to visit strriches.com to get your hands on the free AI prompt and start analyzing properties like a pro. If you have any questions or need further assistance, drop a comment below, and I'll be happy to help.

    👉👉👉 Exclusive Offer Get 50% Off Your First 3 Months with StayFi 👈👈👈

    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.

    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!


  • Managing a short-term rental can be a rewarding venture, but it comes with its fair share of challenges, especially when it comes to housekeeping. A reliable housekeeper is not just a cleaner; they are the backbone of your operation, ensuring your property is always guest-ready. From managing linens to handling last-minute cleanings, a great housekeeper can make your life significantly easier and your business more profitable.

    Today, I’m sharing my 7-step process to help you hire and maintain a stellar housekeeper for your STR, based on my experience managing thousands of guests across multiple cities.

    So, let’s dive in and explore the seven essential steps to hiring and maintaining the perfect housekeeper for your STR. In this episode, you'll learn:

    Start with Referrals: Begin your search by asking friends, family, or other property owners for recommendations. Personal referrals can often lead you to the best candidates who have already proven their reliability.

    Utilize Technology: Use platforms like Turno (formerly Turnover BNB) and Properly to find experienced housekeepers who specialize in short-term rentals. These tools offer access to a large network of professionals.

    Set Clear Expectations: Clearly communicate your expectations regarding cleaning schedules, turnaround times, and specific tasks. Make sure your housekeeper understands the unique needs of a short-term rental property.

    Discuss Compensation and Logistics: Agree on a fair rate for cleaning services and discuss how payments will be handled. Ensure you also address details like laundry services and handling of supplies.

    Build a Strong Relationship: Maintain open communication and provide feedback to help your housekeeper improve. Recognize their hard work and make them feel valued as an integral part of your STR team.

    Thanks for tuning in! I hope these steps help you find and maintain an excellent housekeeper for your short-term rental. Remember, a great housekeeper is key to your success, and building a strong relationship with them will ensure your property remains guest-ready at all times.

    👉👉👉 Exclusive Offer Get 50% Off Your First 3 Months with StayFi 👈👈👈

    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.

    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!



  • Today, we're diving into a topic that's essential for anyone managing a rental property, hotel, or any accommodation service – linen management. Over the years, our housekeeping manager, who has been with us for over eight years, has amassed a wealth of knowledge about the intricacies of maintaining linens. From understanding how many you need to dealing with inevitable damages, we've got you covered. This episode is packed with insights that will help you streamline your linen processes and enhance your guests' experience.

    Linens are a crucial part of any guest accommodation, and their proper management can make a significant difference in operational efficiency and guest satisfaction. Unfortunately, linens can get damaged for various reasons, from makeup stains to pet-related issues. Today, we’ll explore the main causes of linen damage and provide you with actionable tips to minimize these issues. We’ll also discuss how to determine the right amount of linens to keep on hand, taking into consideration factors like guest demographics, property luxury level, and stay duration. So, let’s jump right in and unravel the secrets to effective linen management!

    In this episode, you’ll learn:

    Common Causes of Linen Damage: Learn about the top culprits for linen damage, including makeup stains, baby formula, pets, and improper luggage handling. Understand how these factors can impact your linen inventory and discover preventive measures. Determining the Right Amount of Linens: Get insights into how to calculate the ideal number of towels and bed linens based on guest stay duration, property luxury level, and specific guest needs. This helps ensure you always have enough supplies without overstocking. Importance of Timely Washing: Discover why prompt washing is critical in preserving linen quality. Learn how delayed washing can lead to stains setting in and spreading, making linens harder to salvage. Guest Demographics and Linen Usage: Explore how different types of guests, from business travelers to leisure groups like bachelorette parties, can affect linen wear and tear. Tailor your linen strategy to match your guest profiles for better management. Charging for Damaged Linens: Understand the importance of setting a reasonable policy for charging guests for damaged linens. Learn how to balance maintaining your inventory without appearing petty, ensuring guests understand the value of your linens.

    I hope you found today’s episode on linen management enlightening and packed with practical tips. Remember, the key to successful linen management lies in understanding your guests, timely maintenance, and having a well-thought-out strategy for handling damages and replacements.


    👉👉👉 Exclusive Offer Get 50% Off Your First 3 Months with StayFi 👈👈👈

    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.

    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!

  • In this episode, we'll explore the top 15 riskiest holidays for short-term rentals and provide valuable insights on how to navigate these challenging periods. From Christmas gatherings to Halloween parties, we'll cover everything you need to know to protect your property and ensure a smooth rental experience.

    Our team has managed tens of thousands of guests across multiple cities and countries, and we've seen firsthand the challenges that come with high-risk rental days. With our extensive experience, we've developed a comprehensive approach to safeguard properties during these times. We'll discuss the importance of setting appropriate minimum night policies, thoroughly vetting guests, and implementing robust security measures. Whether you're a seasoned host or just starting, these tips will help you make informed decisions and keep your rental property safe and profitable throughout the year.

    In this episode, you’ll learn:

    Minimum Night Policy: Ensure you have a minimum stay requirement of at least 2-3 nights during high-risk holidays to deter one-night parties and potential property damage.

    Guest Vetting: Screen your guests carefully by reviewing their profiles, previous reviews, and the purpose of their stay. Clear communication can help you address any concerns upfront.

    Security Measures: Increase security deposits and ensure comprehensive insurance coverage to protect against potential damages during these holidays.

    House Rules and Agreements: Clearly outline your house rules and require guests to sign rental agreements that include clauses about parties, noise levels, and property use.

    Noise Monitoring: Install noise monitors to detect potential disturbances early, allowing you to address issues before they escalate.

    Thanks for watching! Managing short-term rentals during high-risk holidays can be challenging, but with the right strategies in place, you can protect your property and maximize your profits. Be sure to implement these tips and adjust your policies as needed based on your experiences. Don't forget to check out www.strriches.com for more resources and AI prompts that can help streamline your property management process.

    Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.

    Are you enjoying the podcast? Please subscribe, leave a rating and a review, and share it! This helps us reach others that may find the info helpful as well.

    You can find all of our links here including our website, recommended resources, upcoming live event, short-term rental playbook, Instagram, and more!