Episodi
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Don't make the mistake of shopping for an SDA provider based on how cheap they are.
Being an SDA provider is EXPENSIVE! If you're trying to drive margins down you're setting yourself up for a lot of pain later.
Listen to the full conversation in Episode 36 of The DHS Difference
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What a wide ranging and informative conversation!
Last time we caught up with Nicole and Goro from Empowered Liveability I commented that it was nice to hear they were having some of the same challenges as DHS.
In episode 36 the conversation bridged that gap and ended up in a kind of SDA provider cathartic therapy download! Kind of funny, kind of not...
Our experiences are reflective of other SDA providers out there. It's so important that your SDA provider is a stable, secure and profitable business. Impacts of providers failing are quite severe and can cause a ripple of impacts that lasts for months or years.
If you're still looking for an SDA provider to manage your portfolio, if you're a participant and not happy with your current provider or if you're one of the many other critical stakeholders in this part of the NDIS, this episode is a great one...
Specialist Disability Accommodation NDIA National Disability Insurance Scheme Provider Investor Property
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Episodi mancanti?
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Most SDA landlords won't be covered if their property experiences major damage or is completely destroyed. Even if you've successfully claimed before, for a major claim you'll probably be disappointed.
CJ breaks down reasons why in the full episode 35 on The DHS Difference podcast
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What's the best bit of advice you never got? CJ breaks down how he see's it.
Go to The DHS Difference on Spotify or YouTube for the full episode 35.
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Standard landlord insurance was never designed for SDA.
So what happens when something goes wrong?
In episode 35 we speak with CJ, an experienced insurance broker who is also an SDA owner and investor. Drawing on both sides of the table, CJ breaks down the real risks landlords face in SDA that many investors overlook.
From tenant related risk and property damage through to the gaps that can exist in traditional insurance policies, we explore why SDA presents a unique risk profile and why new insurance products designed specifically for disability housing may be needed.
If you own SDA, are considering investing, or work in the sector, this conversation sheds light on the realities of protecting these specialised homes.
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Episode 35 of The DHS Difference. Switching SDA providers is often treated as a last resort, but in some cases it is the only commercially and operationally viable path forward.
In this episode, David and Lauren unpack when a provider switch makes sense, the warning signs that indicate an arrangement is no longer sustainable, and the risks involved if transitions are handled poorly. They discuss the operational, financial, and participant impacts that need to be considered before any change is made.
This is a practical conversation for owners, providers, and stakeholders navigating underperforming SDA arrangements and trying to stabilise outcomes without creating further disruption.
#SpecialistDisabilityAccommodation
#SDAHousing
#NDISProviders
#SILProviders
#SDAOperations
#DisabilityHousing -
Watch the full episode 35 of The DHS Difference for the whole conversation.
Tenant matching in SDA is often misunderstood as a leasing function, when in reality it is a complex operational and system wide process.
In this episode, David and Lauren break down why many SDA properties experience prolonged vacancies despite apparent demand, including design mismatches, referral pathways, provider readiness, and unrealistic assumptions made during feasibility.
This conversation is aimed at unpacking why tenant procurement is one of the most underestimated risks in SDA and what needs to be in place for matching to work in practice, not just on paper.
#SpecialistDisabilityAccommodation
#SDAHousing
#NDISTenants
#SDAOperations
#DisabilityHousing
#SILProviders -
Episode 34 of The DHS Difference. Provider switches in SDA are becoming more common, but they rarely happen without a long lead up of structural pressure.
In this episode, David and Lauren explore the most common triggers behind provider changes, including misaligned expectations, operational strain, funding realities, and design or procurement decisions made early in the project lifecycle.
The discussion focuses on recognising patterns before relationships break down and understanding why many switches are not about performance alone, but about system design and risk transfer.
#SpecialistDisabilityAccommodation
#SDAProviders
#SILProviders
#NDISHousing
#SDAOperations
#DisabilitySector -
Episode 34 of The DHS Difference: SDA is not residential property investing. Treating it like it is leads to long vacancies, compliance issues, and slow financial bleed.
In this episode, David and Lauren unpack the parts of SDA most investors underestimate — tenant procurement, operational readiness, compliance burden, and why “cheap” management often becomes the most expensive mistake.
This is a practical conversation about why some SDA investments stabilise and others quietly fail despite ticking every box on paper.
#SpecialistDisabilityAccommodation
#SDAHousing
#NDISProviders
#SDAInvesting
#DisabilityHousing
#SILProviders
#NDIS
#Investing
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Episode 33 of The DHS Difference. Collaboration in SDA sounds simple on paper, but in practice it is where most projects quietly unravel.
In this episode, David and Lauren unpack why collaboration breaks down across SDA delivery chains — between investors, designers, builders, providers, and support teams — and how role confusion, misaligned incentives, and missing accountability create long term operational risk.
This is a practical discussion about why “good intentions” are not enough in SDA, and what actually needs to be in place for projects to function sustainably once the build is finished.
#SDA #NDIS #DisabilityHousing #SDAServices #SupportCoordination #DisabilityHousing #Participants preferences #SILProviders #SDAOperations #NDISProviders
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Do what you do well. Stop trying to do everything for everyone.
SDA Services, NDIS, Greg Barry, support coordination, disability housing, SDA determinations, participant preferences, collaboration, data-driven decisions, housing outcomes
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Summary
In this episode, David Esler, Lauren Ivanyi, and Greg Barry discuss the intricacies of Specialist Disability Accommodation (SDA) services, the importance of participant preferences, and the efficiency of SDA applications. They explore the evolving landscape of support coordination, the significance of collaboration among stakeholders, and the role of data in making informed decisions. The conversation highlights the journey of SDA services, the challenges faced, and the positive outcomes achieved for participants.
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To watch the full conversation with Shane Stewart from Max Life Care, check out episodes 31 and 32 of The DHS Difference
NDIS, Specialist Disability Accommodation, SDA housing, disability housing, disability sector, supported independent living, NDIS podcast, disability investment, SDA providers, NDIS compliance, disability services, NDIS Australia, SDA participants, housing for people with disability, NDIS regulation, disability accommodation Australia
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To watch the full conversation with Shane Stewart from Max Life Care, check out episodes 31 and 32 of The DHS Difference
NDIS, Specialist Disability Accommodation, SDA housing, disability housing, disability sector, supported independent living, NDIS podcast, disability investment, SDA providers, NDIS compliance, disability services, NDIS Australia, SDA participants, housing for people with disability, NDIS regulation, disability accommodation Australia
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This episode explores the real world challenges faced by tenants in Specialist Disability Accommodation (SDA) under the NDIS. The discussion unpacks how legislation, family dynamics, and complex regulations impact participants, while highlighting the importance of stronger collaboration between providers, families, and investors. The conversation also looks at the shift toward private sector solutions, the role of partnerships in SDA housing, and how simplifying regulations could lead to better outcomes for people with disability.
NDIS, Specialist Disability Accommodation, SDA housing, disability housing, disability sector, supported independent living, NDIS podcast, disability investment, SDA providers, NDIS compliance, disability services, NDIS Australia, SDA participants, housing for people with disability, NDIS regulation, disability accommodation Australia -
Shane Stewart who recently joined NSW based SIL, Max Life Care joins Lauren and David to share insights from his career in the public service and his journey into the National Disability Insurance Scheme (NDIS). He unpacks the challenges of navigating the NDIS Home and Living sector, explains the rules and compliance requirements that drive Specialist Disability Accommodation (SDA) investment, and explores how both government and private providers can work together to deliver better housing and support for NDIS participants.
NDIS, Specialist Disability Accommodation, SDA housing, disability housing, disability sector, supported independent living, NDIS podcast, disability investment, SDA providers, NDIS compliance, disability services, NDIS Australia, SDA participants, housing for people with disability, NDIS regulation, disability accommodation Australia
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Changes to the ways businesses tackle productivity are moving fast. David and Lauren discuss one of their strategies.
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Some SDA providers are experiencing some pretty rapid growth and that can cause different challenges. This episode unpacks some of the ways that DHS has tackled these challenges.
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An experience, professional executive will take your organisation the next level
Watch episode 30 of the DHS Difference for the full conversation
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David Esler speaks with Marcus Pavlakis from PNP Group about the company's innovative approach to building accessible homes. They discuss the challenges faced in the disability and aged care sectors, the importance of universal design, and the need for high quality construction that prioritises both residents and staff wellbeing. Marcus shares PNP's insights on upcoming projects and the philosophy behind creating luxurious, accessible living spaces that cater to a diverse range of needs.
NDIS, Specialist Disability Accommodation, SDA housing, disability housing, disability sector, supported independent living, NDIS podcast, disability investment, SDA providers, NDIS compliance, disability services, NDIS Australia, SDA participants, housing for people with disability, NDIS regulation, disability accommodation Australia
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