Episodi
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In this 100th episode of the Veterinary Leadership Success Show, we dive into a common yet critical question for veterinary leaders: should you promote from within your team or hire externally for a new role? This decision can significantly impact your practice's culture, efficiency, and overall success. I’ll share my insights on evaluating your practice’s current state, the team dynamics, and the pros and cons of both approaches. Whether you're dealing with a vacancy or planning for future growth, this episode will equip you with the knowledge to make informed and strategic hiring decisions.
Throughout the episode, we'll explore various scenarios and considerations that can help you decide the best course of action. We'll discuss the importance of context—such as the size and state of your practice and the experience level of your team—and how these factors influence whether promoting from within or hiring externally is more beneficial. Additionally, I’ll share some personal experiences and highlight the challenges and opportunities each approach presents.
Making the right choice between promoting from within and hiring externally requires careful consideration of multiple factors. By understanding the needs of your practice and team, you can create a supportive and effective environment that promotes growth and success. Tune in for practical advice and actionable strategies to navigate this critical aspect of veterinary leadership.
Remember, the goal is to build a team that's not just capable, but also aligned with your practice's culture and values. Whether you decide to nurture talent from within or bring in fresh perspectives, what's most important is that you support your team every step of the way. After all, a well-supported team is the cornerstone of a thriving practice. So, take the time to weigh your options, and you'll make the right choice for your team and your practice.
Episode Outline:
[00:00] Introduction[00:30] The Dilemma: Promote from Within or Hire Externally?[01:18] Evaluating Your Practice’s Current State[02:40] Assessing Team Dynamics and Capabilities[05:00] The Benefits of Promoting from Within[07:15] The Challenges of Internal Promotions[09:50] When to Consider Hiring Externally[12:30] The Risks and Rewards of External Hires[15:00] Practical Tips for Making the Right Decision[17:00] Conclusion and Key TakeawaysConnect with Dave:
Follow Dave Nicol on social media: Instagram, Twitter, FacebookVisit drdavenicol.com for more insights and resources.Mentioned in this episode:
Mentioned in this episode:
Are you finding it impossible to carve out time for leadership tasks in your veterinary practice? Do you feel like you’re always putting out fires instead of leading your team?You're not alone. Many practice owners face the challenge of balancing clinical work with the demands of leadership, often leaving little time to work on the business rather than just in it.The Veterinary Leadership Academy is here to help. Our program is designed specifically for busy practice owners like you. We teach you how to streamline your operations, delegate effectively, and make time for the leadership tasks that drive growth.With weekly group coaching...
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In this episode of the Veterinary Leadership Success Show, Dr. Dave Nicol dives into one of the most pressing questions faced by veterinary leaders: "How on earth do you find an extra half an hour every week to do a one-on-one meeting with every team member and not go mad?" After his 25 years of running and coaching veterinary practices to success, Dr. Dave understands the struggle of balancing clinical duties with leadership responsibilities and offers his insights on why these meetings are crucial for performance management.
Dr. Dave emphasizes that meetings, when done right, are far from useless; they are essential for ensuring that your team is aligned, motivated, and performing at their best. He goes on to break down the different types of performance meetings that every practice should implement, including annual planning meetings, quarterly reviews, and weekly BAAM (Bonding, Accomplishments, Actions, Mentoring) meetings. He shares practical strategies for managing these sessions without overwhelming you or your team. By keeping team sizes manageable and delegating non-leadership tasks, Dr. Dave explains how you can create a more structured and supportive environment for your staff. He uses real-life examples to illustrate how these practices lead to happier, more productive teams.
Dr. Dave reiterates the importance of prioritizing these one-on-one check-ins. He reminds us that effective performance management isn't just about adding more meetings to your schedule; it's about making smart use of your time to invest in your team's growth and well-being. As Dr. Dave puts it, "The key to a smooth-running practice is not just hard work but also smart work."
Tune in to learn how to implement these changes in your practice and start seeing the positive ripple effects on your team's morale and productivity today.
Episode Outline
[00:00] Introduction
[00:47] Listener Question
[02:10] The Importance of Performance Management
[03:24] Types of Performance Meetings
[06:06] Managing Team Size and Responsibilities
[09:22] The Ripple Effect of Poor Management
[12:15] Practical Tips for Implementing One-on-One Meetings
[14:00] Conclusion
Connect with Dave:
Follow Dave Nicol on social media: Instagram, Twitter, FacebookVisit drdavenicol.com for more insights and resources.Mentioned in this episode:
Mentioned in this episode:
Are you finding it impossible to carve out time for leadership tasks in your veterinary practice? Do you feel like you’re always putting out fires instead of leading your team?You're not alone. Many practice owners face the challenge of balancing clinical work with the demands of leadership, often leaving little time to work on the business rather than just in it.The Veterinary Leadership Academy is here to help. Our program is designed specifically for busy practice owners like you. We teach you how to streamline your operations, delegate effectively, and make time for the leadership tasks that drive growth.With weekly group coaching sessions, you’ll get practical advice on managing your time and staying on track. The course is online, accredited, and ready for your application. Visit drdavenicol.com/veterinary-leadership-academy to learn more.Stop letting time slip away and start leading your practice with intention. Visit
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Episodi mancanti?
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In this episode of the Veterinary Leadership Success Show, Dr. Dave Nicol is joined by co-founder, financial advisor, and podcast host, Tom Seeko from Florida Veterinary Advisors. They discuss the importance of bringing on people whose personalities mesh with your business culture to set yourself up for success. Tom Seeko, shares insights as an official business financial guide and qualified financial advisor. Tune in for practical tips on leadership in the veterinary profession and creating a workplace where both people and pets can thrive.
Aligning benefits with the values and principles of the business not only helps in recruiting and retaining talent but also contributes to a positive work culture and environment. It fosters a sense of belonging and commitment among employees, ultimately leading to a more successful and thriving practice.
To enhance employee engagement and satisfaction, it is important to involve employees in the process of co-creating solutions. By actively engaging employees in decision-making processes and problem-solving activities, the practice can empower employees to take ownership of their work and contribute to the overall success of the practice. This collaborative approach fosters a sense of ownership and accountability among employees, leading to increased job satisfaction and retention.
In conclusion, a well-designed retention program that focuses on substantial rewards, cost recovery, creating a culture of care and value, involving employees in co-creating solutions, and active communication can significantly contribute to employee retention, job satisfaction, and overall practice success in the veterinary industry.
Episode Outline
[00:02:36] Being a business owner.
[00:05:35] Taking on good debt.
[00:07:48] Financial implications of business ownership.
[00:11:29] Common cash crunches for business owners.
[00:15:11] The three Rs in business.
[00:17:38] Rewards and recognition in business.
[00:21:29] Retention strategies and 409A rule.
[00:23:18] Retaining Key Personnel in Business.
[00:27:46] Sign-on bonuses and retention.
[00:32:26] The battle for talent.
[00:33:49] Co-creating for employee engagement.
[00:35:41] Owning your position in work.
[00:38:48] Networking in veterinary medicine.
Episode Links
Connect with Tom Seeko on LinkedIn: https://www.linkedin.com/in/tomseeko/
Mentioned in this episode:
Mentioned in this episode:
Are you finding it impossible to carve out time for leadership tasks in your veterinary practice? Do you feel like you’re always putting out fires instead of leading your team?You're not alone. Many practice owners face the challenge of balancing clinical work with the demands of leadership, often leaving little time to work on the business rather than just in it.The Veterinary Leadership Academy is here to help. Our program is designed specifically for busy practice owners like you. We teach you how to streamline your operations, delegate effectively, and make time for the leadership tasks that drive growth.With weekly group coaching sessions, you’ll get practical advice on managing your time and staying on track. The course is online, accredited, and ready for your application. Visit drdavenicol.com/veterinary-leadership-academy to learn more.Stop letting time slip away and start leading your practice with intention. Visit drdavenicol.com/veterinary-leadership-academy today.
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In this week’s Veterinary Leadership Success Show, host Dr. Dave Nicol is joined by Dr. Peter Weinstein. They discuss crucial aspects of efficient processes and productivity within veterinary practice, the importance of both visionary and performance-based leadership, and the goal of creating a workplace where both people and pets can prosper. Dr. Peter Weinstein offers critical insights on optimizing practice efficiency, allowing veterinarians to focus on their primary functions and enhancing overall productivity and effectiveness.
Efficient use of physical space is crucial in veterinary practices to enhance productivity and service quality. Dr. Peter Weinstein highlights the importance of configuring spaces to maximize utility without unnecessary expansion. He suggests increasing the number of exam rooms, which should be actively managed by both veterinarians and trained technicians. This strategy not only boosts the number of patients seen but also effectively leverages the skills of the entire team.
Eliminating redundancy in processes is critical for improving efficiency and effectiveness. Dr. Weinstein advocates for standardized processes or "recipes" for routine tasks to ensure consistency and reduce errors. For example, checklists for surgical setups or anesthetic procedures can prevent omissions and enhance safety. He also suggests cross-training staff to handle different roles, increasing staffing flexibility and helping prevent burnout by varying tasks and responsibilities.
Implementing these strategies leads to a more streamlined operation where veterinarians can maximize their productivity in critical and revenue-generating activities. When staff are trained and deployed effectively, the practice can handle a higher volume of cases without compromising quality of care, ultimately leading to increased profitability and client satisfaction.
Episode Outline
[00:03:12] The E-Myth Veterinarian book.
[00:06:02] Efficiency and productivity in business.
[00:08:26] Specialty veterinary clinics.
[00:11:55] Utilizing technicians in exam rooms.
[00:16:27] Understanding profit in veterinary practices.
[00:19:32] Online vs. In-House Pharmacy Margins.
[00:24:02] Online pharmacy integration.
[00:26:40] Effective veterinary training programs.
[00:31:52] Veterinary technician concurrent training.
[00:34:52] Process improvement in veterinary clinics.
[00:38:33] Productivity and efficiency discussion.
[00:41:09] Leveraging technology in wellness exams.
[00:45:12] Reducing workplace stress.
[00:48:24] Audiophile book recommendation.
Episode Links
Connect with Dr. Peter Weinstein on LinkedIn: https://www.linkedin.com/in/pawdr/
Mentioned in this episode:
Today’s show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown.If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now.To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.
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In this episode of the Veterinary Leadership Success Podcast, Dr. Dave Nicol is joined by mentor and friend, Nancy Slessenger, discussing the importance of identifying triggers and creating a plan to manage them effectively. The conversation touches on leadership in veterinary practices and includes valuable insights and practical tips on leadership in the veterinary profession.
Nancy suggests rehearsing trigger scenarios and practicing how to respond calmly and collectedly. By visualizing potential trigger situations and planning appropriate responses, individuals can avoid impulsive reactions in the heat of the moment. This preparation allows for a more thoughtful and measured approach when faced with triggering events.
Self-awareness and seeking feedback from trusted individuals are crucial components in improving emotional intelligence. The episode highlighted the importance of being aware of one's triggers and making a plan to deal with them before they escalate. By identifying what annoys you and seeking feedback from trusted individuals, you can gain valuable insights into your emotional responses and behaviors.
Handling explosive behavior in the workplace requires self-awareness, emotional intelligence, and a proactive approach to address underlying issues and prevent future incidents. By following the strategies discussed in the podcast episode, individuals can effectively manage their emotions, improve communication, and cultivate a positive and productive work environment.
Episode Outline
[00:02:23] High IQ and leadership behaviors.
[00:05:06] Managing anger and communication
[00:07:24] Destructive consequences of echo chambers.
[00:13:54] Discovering the value of communication.
[00:16:11] Emotional intelligence and feedback.
[00:19:07] Rehearsing trigger situations.
[00:24:40] Dealing with difficult conversations.
[00:26:02] Managing up in the workplace.
Mentioned in this episode:
Today’s show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.
Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.
At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown.
If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now.
To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.
Today’s show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.
Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.
At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown.
If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now.
To learn more, listen to a free training webinar, or apply – visit
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In this week’s Veterinary Leadership Success Show, host Dr. Dave Nicol is joined by Dr. Matt Spiegle. Following a varied career path so far, Dr. Matt has taken the decision to get back into practice, but this time, as an owner.
Everyone who decides to open or buy a vet practice does so with a mix of both excitement, fear and trepidation. Dr Matt’s story is no different and is the next stage in an emotional journey. A homecoming of sorts… more on that in the episode.
If you are thinking about doing something similar then this show is well worth a listen. We cover quite a lot of ground including:
How he arrived at the decision and what fears he had along the way.
The reality of demands of starting and running a veterinary practice on family life.
Why mentorship is going to be baked into his practice from the ground up.
How technology can be used to improve life quality for veterinary teams.
This is a peek under the hood at the opposite end of the clinical life spectrum as we chew the fat with a doc very much in start-up land! A different beast indeed to the regular run of the mill practice.
I hope you enjoy our chat!
Episode Outline
[00:01:50-00:02:01] Practice Ownership Renaissance.[00:05:34-00:05:44] Mentorship in veterinary medicine.[00:08:10] Compassion fatigue in veterinarians.[00:12:29-00:12:39] Career Transition Challenges.[00:16:38-00:16:48] Rewarding connections.[00:18:11-00:18:22] Mentorship in Veterinary Practice.[00:22:43-00:22:53] Corporate impact on veterinary medicine.[00:24:23-00:24:34] Practice ownership discussion.Episode Links
Visit Dr Matt’s practice website at https://eastendvets.ca/
Connect with Dr. Matt Spiegle on LinkedIn: https://www.linkedin.com/in/matthewspiegle/
Mentioned in this episode:
Today’s show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown.If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now.To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.
Today’s show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown.If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now.To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.
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Episode Description
In this episode of the Veterinary Leadership Success Show, Dr. Dave delves into a pivotal aspect of self-development: confronting our inner critic with facts, not fiction. Drawing from personal experience, Dr. Dave shares a poignant moment where a distraction led to a medication error. Rather than succumbing to self-blame, Dr. Dave advocates for a pragmatic approach rooted in reality.
By embracing facts, we can impartially dissect what went wrong without amplifying unwarranted guilt or fabricating narratives. Dr. Dave introduces the concept of crafting a defense counsel persona to challenge the inner critic's harsh verdicts. This persona adeptly focuses on the factual landscape, including recognizing distractions, pinpointing errors, and identifying areas ripe for improvement.
By redirecting our attention to facts and objectively scrutinizing the situation, we can break free from the grip of self-reproach and shame. This method fosters a constructive analysis of missteps, paving the way for actionable strategies to grow and evolve. Moreover, it empowers individuals to glean valuable lessons from their experiences and implement safeguards to prevent recurrence.
Ultimately, by confronting our inner critic armed with facts, we cultivate a clearer outlook, self-compassion, and a steadfast commitment to personal growth. Join Dr. Dave as he illuminates the path to resilience and self-improvement in the face of inner turmoil.
Episode Outline
[00:01:14] The judge, the jury, and potentially the firing squad.[00:06:35] Dealing with inner critics.[00:08:42] Managing your inner critic.[00:12:25] Dealing with self-criticism.[00:15:47] Dealing with self-criticism.[00:18:14] Ways to work through difficult situations.Mentioned in this episode:
Today’s show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown.If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now.To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.
Today’s show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown.If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now.To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.
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Episode Description
In this week’s Veterinary Leadership Success Show, Dr. Dave Nicol and Dr. Saye Clement delve into the significance of female leadership within the veterinary profession. Dr. Clement, an experienced veterinarian and former practice owner, shares her personal journey and insights, emphasizing the importance of women taking on leadership roles in the industry.
Key Points:
Representation Matters
Dr. Clement stresses that the veterinary profession is predominantly female, underscoring the necessity of strong female leadership for the industry's progress. Aspiring women should be encouraged to step into leadership positions, mentor students, and contribute to the profession's advancement.
Challenges and Opportunities
Dr. Clement acknowledges the hurdles she faced as a female veterinarian, including biases and self-doubt. However, she also highlights the opportunities for women to have a significant impact by owning practices, mentoring others, and engaging in speaking opportunities.
Empowerment Through Action
Dr. Clement motivates aspiring female leaders to push beyond their comfort zones and seize opportunities for growth and development. She emphasizes the importance of challenging oneself, even in the presence of imposter syndrome, to make a meaningful contribution to the veterinary profession.
Innovation and Mentorship
The episode also explores the role of innovation, particularly in utilizing technology like AI to enhance teaching and mentorship in veterinary practice. Dr. Clement underscores the value of mentorship and the influence of supportive role models in shaping one's career and leadership journey.
Conclusion
Female leadership is not only crucial but also transformative in the veterinary profession. Aspiring women should be empowered to embrace leadership roles, challenge traditional norms, and contribute their unique perspectives to drive innovation and growth within the industry. By fostering a culture of mentorship, support, and empowerment, the veterinary profession can create a more inclusive and dynamic environment for female leaders to thrive.
Episode Outline
[00:01:04] Celebrating International Women's Day.[00:08:21] Balancing career and family.[00:09:27] Imposterism and self-doubt.[00:13:35] Leadership and decision-making skills.[00:18:46] Using technology to innovate mentoring.[00:20:23] The evolution of communication.Episode Links
Dr. Saye's LinkedIn: https://ca.linkedin.com/in/saye-clement-52a01422a
Mentioned in this episode:
Today’s show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown.If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now.To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.
Today’s show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number...
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Episode Description
In this episode of the Veterinary Leadership Success Show, Dr. Dave Nicol discusses navigating low energy states as a veterinary leader.
Strategies for maintaining energy are crucial for leaders, as their energy not only affects their own well-being but also transfers to their team. In the podcast episode, several strategies were discussed:
Self-awareness: Being aware of one's energy levels and recognizing the cyclical nature of energy is important. Understanding that there are highs and lows in energy throughout the year allows leaders to calibrate their energy levels accordingly. For example, during winter when the days are shorter and the weather is gloomy, it is natural to experience lower energy levels. By acknowledging this, leaders can adjust their expectations and take steps to replenish their energy.Rest and recovery: Rest is essential for maintaining energy levels. Just as athletes need rest days to improve their performance, leaders also need regular breaks to recharge. This can include taking a day off each week, going on vacation, or simply finding moments of rest throughout the day. Resting allows for adaptation and response to the demands of leadership, preventing burnout and exhaustion.Taking action on challenges: Addressing challenges and resolving them is crucial for maintaining energy. Leaders should not let negative or stressful situations fester but instead take proactive steps to tackle them. This may involve seeking help from outside sources, addressing conflicts, or implementing changes to improve the situation. By addressing challenges head-on, leaders can reduce stress and prevent the depletion of energy.Applying the 80-20 rule: The 80-20 rule, also known as the Pareto Principle, suggests that 80% of the effects come from 20% of the causes. By identifying the smaller issues that are causing the most significant problems, leaders can prioritize their actions and focus on the most impactful tasks. This approach allows leaders to address the root causes of energy depletion and make efficient use of their time and resources.Finding sources of inspiration: Surrounding oneself with positive and inspiring influences can help maintain energy levels. Leaders can seek inspiration from various sources, such as YouTube videos, podcasts, or books. Engaging with content that aligns with their interests and goals can provide a fresh perspective and reinvigorate their energy. It is important to be selective and choose sources of inspiration that uplift and motivate rather than drain energy.In summary, maintaining energy as a leader requires self-awareness, rest and recovery, taking action on challenges, and finding sources of inspiration. By implementing these strategies, leaders can sustain their energy levels and create a positive and energized environment for themselves and their teams.
Episode Outline
[00:01:06] Energy and its impact.[00:05:23] Low energy moments in leadership.[00:08:00] Cyclical nature of energy.[00:11:40] Depleting and replenishing energy.[00:15:57] Tackling toxic teammates.[00:19:31-00:19:42] Rest and sources of inspiration.Quotes
"Energy is so, so important to leaders.""meh, no, that's not important. Don't listen to that clown. He doesn't really care. Doesn't really know. Doesn't know you. That's boring. You're good.”"Our energy as a parent transfers to our children. Our energy as a leader transfers to our teams.""Rest is where a lot of the gains are made. When you're doing something and you're just doing too much of it, make sure you're resting.""One person can wreck a culture. You address that issue with that person either by coaching them up or coaching them out and the culture... -
Episode Description
In this episode of the Veterinary Leadership Success Podcast, Dr. Dave Nicol announces his upcoming talks at VMX and shares his excitement about presenting new content. He discusses his schedule and highlights a specific talk titled "Just a GP Veterinarian: Overcoming Imposter Syndrome," which will be hosted by IDEX. Dr. Nicol expresses his honor and enthusiasm for speaking with students and empowers veterinary practice owners and managers to become effective leaders.
Tune in for practical tips and insights on leadership in the veterinary profession.
Episode Outline
[00:02:28] Managing online negativity with real-life success stories.[00:04:09] Create Clarity with a Vision.[00:07:46] A double M brand.Quotes
"Create a culture that supports your mission."Mentioned in this episode:
Today’s show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown.If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now.To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.
Today’s show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown.If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now.To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.
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Episode Description
In this episode, Dr. Dave Nicol, a veterinarian and leadership expert, provides a response to Adrian Chiles' controversial article in the Guardian (https://www.theguardian.com/commentisfree/2023/nov/15/what-have-i-learned-after-three-years-of-dog-ownership-never-trust-a-vet) and to the wider ignorance in the media. Understanding the unique dynamics and demands of running a successful veterinary practice as an owner himself, Dr. Dave is passionate about empowering his listeners to create a workplace where both people and pets can thrive.
The episode delves into the issue of ignorance in the media and its impact on people's perception of veterinarians. Dr. Dave encourages veterinary professionals to vaccinate themselves against this ignorance and not let it affect their work. While acknowledging the challenges, he emphasizes the importance of navigating the leadership challenges in the veterinary profession.
Furthermore, the episode addresses the burnout experienced by younger veterinarians in their careers. Dr. Dave attributes this burnout to a lack of communication and business skills, which are not adequately taught in veterinary training. The disruptions in university training and lockdowns have also hindered the development of social skills, leading to increased anxiety and stress among younger vets.
To address these challenges, Dr. Dave calls for leaders, business owners, and practice owners to take responsibility in teaching these essential skills to the younger generation. He also urges individual veterinarians to take charge of their own development in these areas.
Episode Outline
[00:01:09] Lack of trust in vets.[00:05:30] Kennel cough and misdiagnosis.[00:09:39] Media responsibility and mental health.[00:12:08] Vets practicing defensive medicine.[00:15:46] Clients are not the enemy.[00:18:47] Take care and we'll see you next time on the Veterinary Leadership Success Show.Quotes
“And I do think there's a responsibility on media to think really carefully about this, especially when you're dealing with a group of individuals with a suicide rate of somewhere between 2 and 4 times the national average.”"Clients are not the enemy.""There is not a group of people on this planet that I think is more worthy of your trust."Mentioned in this episode:
Today’s show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown.If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now.To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.
Today’s show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown.If...
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Episode Description
In this week’s Veterinary Leadership Success Show podcast, Dr. Dave is joined by Dr. Saye Clement as they discuss the significance of self-awareness as a crucial trait for effective leadership. Dr. Saye also compares self-awareness to building muscle at the gym, stating that it is a skill that can be developed and improved upon. While some individuals may have a natural inclination towards self-awareness, Dr. Saye suggests that everyone can work on enhancing this trait.
Furthermore, Dr. Saye shares a personal experience where she had someone in their practice who served as their moral compass. This individual helped them maintain self-awareness during times when they were not at their best. They would approach Dr. Saye, recognizing her emotional state, and check if she was okay or needed a break.
Dr. Saye emphasizes that very few people are born ready to fit the mold of a leader and that leadership is a skill that is developed over time. She notes that while some individuals may be more naturally inclined towards self-awareness, it is a trait that can be cultivated by everyone. When discussing ways to build or enhance self-awareness, Dr. Saye suggests focusing specifically on self-awareness rather than being aware of everything else.
Overall, the episode underscores the value of building self-awareness as a leader and highlights that it can be developed through practice and feedback from others. It emphasizes the importance of recognizing and acknowledging one's own strengths and weaknesses in order to grow and improve as a leader.
Episode Outline
[00:02:29] Effective leadership and execution.[00:05:10] Great leaders and developing others.[00:07:17] Building self-awareness.[00:11:09] Good leaders are humble.[00:14:22] Reasons for errors and judgment.[00:18:30] Leadership energy and aging.[00:21:14] Practicing leadership mindset.Quotes
"If we cannot be humble about our mistakes, then the concern is that how can we expect anyone else to be willing to learn from errors or to realize it's psychologically a safe place for them to make an error and not try and hide it.""I think the great leaders are the ones who will develop the people who follow them far more than they develop themselves, and that they care more about the people who follow them than they do themselves.""And I think part of really good leadership is actually recognizing that about yourself and saying, Hey, I'm not at my best today."Episode Links
Dr. Saye's LinkedIn: https://ca.linkedin.com/in/saye-clement-52a01422a
Mentioned in this episode:
Today’s show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown.If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now.To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.
Today’s show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.At the root of this problem are usually three...
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Episode Description
Welcome to the Veterinary Leadership Success podcast, hosted by Dr. Dave Nicol, a veterinarian and seasoned leadership expert. In this week's insightful episode, Dr. Dave draws parallels between the challenges faced in competitive triathlons and the world of veterinary practice management. This gripping episode delves into the valuable lessons learned from a season spent as a competitive triathlete and how these lessons are applicable to the landscape of veterinary team leadership.
Dr. Dave shares his first-hand experiences, providing a compelling narrative about perseverance, meticulous planning, adaptability, the importance of a supportive team, the significance of rest, setting boundaries, and the transformative power of confidence. Through engaging anecdotes and personal insights, he masterfully weaves together the worlds of sports and veterinary leadership, offering practical tips and strategies for navigating the challenges faced by practice owners and managers.
From the crucial lesson of "keep going," emphasizing the necessity of resilience during the toughest moments, to the meticulous planning required in both triathlon races and veterinary leadership, this episode offers invaluable insights. Dr. Dave uncovers the significance of adaptability, the support provided by a cohesive team, the importance of adequate rest, and the art of setting realistic boundaries to maintain a balanced life.
Furthermore, he delves into the pivotal role of confidence, highlighting how experience and continuous learning foster genuine confidence, a quality essential for earning trust and success in the veterinary field.
Listeners will be captivated by Dr. Dave's storytelling, as he seamlessly translates his triathlon experiences into practical takeaways for effective veterinary leadership. His engaging delivery and relatable anecdotes ensure that each lesson resonates deeply with the audience, inspiring them to embrace these principles and apply them in their veterinary practice endeavors.
Tune in to gain exclusive access to these invaluable lessons drawn from the fiercely competitive world of triathlons, empowering veterinary professionals to become the leaders their teams truly deserve. Join Dr. Dave Nicol on this transformative journey, and discover how the tenacity and strategies from the triathlon track can be applied to elevate your veterinary leadership game.
Episode Outline
[00:00] Episode intro[01:21] Lesson 1: Keep Going [04:41] Lesson 2: Make a Plan [08:48] Lesson 3: Adaptability [11:53] Lesson 4: Supportive Teams [15:51] Lesson 5: Rest Matters [19:19] Lesson 6: Setting Boundaries [22:26] Lesson 7: Confidence Matters [23:57] The endQuotes
"Keep going. Forward momentum is everything. And eventually, you will get to the end of that bit of the race."
"Having a plan makes all the difference, partly because you've got an objective, but partly because a plan is not just about what you want to accomplish, it's how you're going to accomplish it."
"Being open to the fact that you will not control everything and being able to rather like bamboo bend in the breeze rather than break is an essential skill and mindset that I think all leaders should adopt."
"Rest matters. You will not perform your best without it."
"Your confidence that isn't earned, it's not warranted, is arrogance. But genuine confidence because you have learned and you've earned your place at the table as a leader, that's just gold dust."Mentioned in this episode:
Today’s show is brought to...
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Episode Description
Welcome to the Veterinary Leadership Success Podcast, where Dr. Dave Nicol, a veterinarian and leadership expert, takes you on a journey of insights and practical tips in veterinary team leadership. In this dynamic and engaging episode titled "Lessons from the Triathlon: Part 1," Dr. Dave shares a captivating narrative based on his personal experience competing in a triathlon and the invaluable lessons he's learned along the way.
Throughout this episode, Dr. Dave candidly discusses seven pivotal lessons extracted from his season as a triathlete. From the importance of taking the first step despite uncertainties to the value of persistent practice leading to progress, he effortlessly draws parallels between athletic endeavors and the challenges faced by veterinary leaders in managing their teams.
Sharing anecdotes from his journey, Dr. Dave delves into the significance of identifying weaknesses, setting clear goals, and fostering a supportive community of training buddies. He also explores the vital role of acknowledging achievements and the power of patience and persistence in achieving long-term objectives, both in sports and veterinary leadership.
Listeners are treated to a wealth of wisdom that transcends the world of triathlon, resonating deeply with the demands and intricacies of veterinary leadership. Dr. Dave's storytelling and practical examples create a bridge between athletic experiences and the professional landscape, offering a unique perspective on how personal growth and skill development in sports correlate with effective leadership practices in the veterinary field.
As the episode unfolds, Dr. Dave seamlessly weaves together motivational anecdotes with insightful guidance, providing a comprehensive roadmap for aspiring leaders in veterinary practice. He invites listeners to reflect on their own experiences, urging them to share their lessons from sports and how these translate into their roles as veterinary practice leaders.
This episode not only enlightens but also inspires veterinary professionals to adopt a proactive approach, encouraging them to embrace challenges, set ambitious goals, foster a supportive team environment, and persistently work towards long-term success. Tune in to this invigorating episode and discover how the triumphs and setbacks of a triathlete resonate with the world of veterinary leadership.
Episode Outline
[00:00] Episode Intro[01:22] Lesson 1: You Don't Know Until You Try[03:52] Lesson 2: Practice Makes Progress [05:51] Lesson 3: Know Your Weaknesses[07:21] Lesson 4: Goal Setting is Crucial[09:01] Lesson 5: Training Buddies Matter[10:49] Lesson 6: Celebrate Accomplishments[12:26] Lesson 7: Be Patient & Persistent [14:26] episode wrap up[16:17] The endQuotes
"You don't know what you don't know until you try. And also the truth is, if you don't try, you will never accomplish that thing. So you might as well have a go."
"Practice makes progress. And the wonderful thing about endurance sports is that you're building an engine."
"If you suck at something, you've got to do something about that... you've got to be honest with yourself, it's there and then you can make a plan to address that one way or the other."
"Goal setting is incredibly important... that goal has been really important in motivating me, particularly through winter and the long, effectively training all year round."
"Rome wasn't built in a day. Fitness is not gained to the level you require in six months or a year. We are playing... -
Episode Description
Welcome to the Ventury Leadership Success podcast, where Dr. Dave Nicol, a seasoned veterinarian and leadership expert, delves into the crucial topic of feedback within the world of veterinary practice. In this insightful episode, Dr. Nicol breaks down the intricacies of feedback and why it is the lifeblood of any high-performing practice.
Dr. Nicol begins by explaining the growth cycle, emphasizing the need to set clear objectives and tasks to facilitate growth. Feedback plays a pivotal role in this process, acting as a vital compass to ensure you stay on the right track.
One of the central themes of this episode is creating a culture of feedback. Dr. Nicol highlights the importance of expecting feedback from everyone, including the practice owner and ultimate leader. He underscores that feedback should be considered a gift, offered with the intent of helping individuals improve. Dr. Nicol outlines the key rules for both giving and receiving feedback, emphasizing that it should be a psychologically safe experience.
In the heart of the episode, Dr. Nicol offers a structured approach to delivering effective feedback. He provides practical steps, from asking for permission and assessing the timing to framing feedback as a helpful gesture. The host explains the art of describing observed behaviors, offering advice when needed, and showing appreciation for receiving feedback. The episode emphasizes the power of coaching in the feedback process, enhancing its effectiveness.
Receiving feedback gracefully is another important aspect covered by Dr. Nicol. He advises listeners to be open to feedback, accept it when emotionally ready, and understand that feedback is not a personal attack. The episode offers guidance on processing and reflecting on feedback, even if you disagree with it, all while maintaining a constructive approach.
Dr. Dave Nicol concludes the episode with a recap of the key takeaways, highlighting the transformative impact feedback can have on practice dynamics. He encourages listeners to share their experiences with feedback and previews upcoming topics for discussion in future episodes.
Join us in this episode as we explore the critical role of feedback in veterinary practice and learn how to master the art of giving and receiving feedback for the benefit of your team and practice. Don't forget to leave a review on iTunes and share this valuable podcast with your veterinary colleagues. Be safe, be well, and be happy!
Episode Outline
[00:00] Introduction[01:04] Understanding the Growth Cycle [04:31] Creating a Feedback Culture [08:31] Effective Feedback Delivery [12:32] Receiving Feedback Gracefully [17:31] Recap and Conclusion [18:02] Closing RemarksQuotes
"Feedback is a necessary step in the growth and development of healthy, functional practices. Feedback needs to be given and received in a psychologically safe way.""Feedback must be given positively, much more often than it is in a way that is challenging. There is a process you go through for giving feedback that's about stopping, checking in that it's okay, signaling your intent, delivering the feedback and checking in at the end.""When to give feedback: Frequently and as close to the event as possible. How to give feedback: Ask for permission, assess the timing, frame it to make it feel safe, describe the observed behavior, offer advice or suggestions (if appropriate), show appreciation for receiving feedback.""Be open to receiving feedback, accept it when emotionally capable. Recognize that feedback is not a personal attack, even if it can feel like that sometimes. Your job is to process the... -
Episode Description
Are you a veterinary practice owner feeling overwhelmed by the constant challenges and demands of your clinic? In this episode of the Veterinary Leadership Success podcast, your host, Dr. Dave Nicol, dives into the world of strategic planning for practice owners.
Explore the common feelings of being out of control as a practice owner and the stressors that come with it. Discover the importance of strategic planning and how it can empower practice owners to take charge of their clinics. Dr. Nicol outlines the strategic planning meeting process, from analyzing the past to identifying opportunities and threats in the market.
Learn how to prioritize key issues and apply the Pareto Principle to bring about transformative changes in your practice. Hear Dr. Dave Nicol's words of encouragement and a call to action for practice owners to implement strategic planning in their clinics.
By the end of this episode, you'll have a clear understanding of how strategic planning can shift your role from being owned by your practice to owning and being in charge of your practice. Don't miss this insightful discussion that can lead to a brighter future for your veterinary clinic.
For more leadership insights and to connect with Dr. Dave Nicol, visit the Veterinary Leadership Success podcast. Be sure to subscribe and share this episode with fellow practice owners and managers who aspire to be the leaders their teams deserve.
Episode Outline
[00:00] Episode intro [01:02] Podcast Focus: Leadership in Veterinary Practice[02:01] Strategic Planning for Veterinary Practice Owners[02:32] Discussion of the common challenges and stressors faced by veterinary practice owners[03:32] Explanation of how strategic planning can help practice owners regain control[05:33] Detailed breakdown of the strategic planning meeting process[06:06] Steps: Analysis of the past, lessons learned, addressing uncomfortable truths, SWOT analysis, and market analysis[07:01] Explaining the Pareto Principle and its relevance to practice improvement[07:31] Illustrating how strategic planning can lead to positive transformations in the practice[08:32] Emphasizing the importance of committing time and resources to the strategic planning process[09:34] Encouragement for practice owners[16:00] The endQuotes
"What got me from the point of feeling like I was reacting to the point where I was in control was a process called a strategic planning process."
"This meeting takes time, but what takes time is to set aside time to work on the thing or things that you deem worthy of your attention as a leadership group."
"By eliminating the problems, the sources of problems, the problems evaporate, they melt away."
"It is quite possible to fall back in love with your practice, no problems, just as it is possible to fall out of love with it if you make a poor hire."
"Strategic planning gives you the gift that takes you from being owned by your practice to owning and being in charge of your practice."Connect with Dr. Dave Nicol
EmailLinkedInInstagramTwitterMentioned in this...
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Welcome to the Veterinary Leadership Success podcast, the go-to show for veterinary practice owners and managers striving to be the leaders their teams deserve. Hosted by veterinarian and leadership expert, Dr. Dave Nicol, this podcast dives deep into the critical topics of veterinary team leadership.
In this episode, Dr. Dave Nicol discusses the delicate balance between setting boundaries and maintaining efficiency in the veterinary profession. Many in the field find themselves struggling to manage their workload and personal lives, and boundaries have become crucial for preserving mental well-being. However, setting boundaries can't mean sacrificing productivity.
Dr. Dave explores five options for achieving this balance:
Lower Expectations: Adjust your expectations either at work or in your personal life to accommodate your boundaries.Delegate: Overcome control freak tendencies and delegate tasks to your team.Automation: Utilize automation tools and software to streamline repetitive tasks.AI Assistance: Embrace AI, like ChatGPT, to handle tasks such as content creation, documentation, and more.Reuse Content: Maximize content efficiency by repurposing and generating derivative content from your original work.Dr. Dave Nicol provides valuable insights, practical tips, and real-world experiences to help veterinary leaders navigate the challenges of setting boundaries without compromising productivity. Listen in and discover how efficiency can be the solution to maintaining a healthy work-life balance while still saying yes to your professional responsibilities.
Join the conversation and share your thoughts with Dr. Dave on social media. Tune in to the Veterinary Leadership Success Show and learn how to be a more effective leader while preserving your well-being. Don't forget to leave a review on iTunes and share this podcast with your colleagues in the veterinary field. Until next time, be safe, be well, and be happy.
Episode Outline
[00:00] Episode intro [01:25] Life of a vet without boundaries [03:05] Setting boundaries using efficiency[03:54] Option 1: Lower expectation[04:55] Option 2: Delegate[07:35] Option 3: Use automation[09:08] Option 4: Use AI[11:50] Option 5: Use content for marketing channels [13:11] Episode wrap up[14:23] The endShow Links
https://www.drdavenicol.com/about https://www.drdavenicol.com/podcastsConnect with Dr. Dave Nicol
EmailLinkedInInstagramTwitterMentioned in this episode:
Today’s show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown.If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute...
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Welcome to another insightful episode of the Veterinary Leadership Success podcast. In this episode, host Dr. Dave Nicol, a veterinarian and leadership expert, takes you on a journey into the delicate balance between technology integration and the customer experience within veterinary practice. Driven by recent personal experience, Dr. Nicol dissects the pitfalls that can arise when technology is adopted without a comprehensive strategy.
As the leader of your veterinary practice, you're confronted with a multitude of decisions regarding the integration of technology. Dr. Nicol discusses the key questions you should ask yourself before embracing any new technological solution. Can it enhance the customer experience? Will it contribute positively to clinical processes? How can it amplify overall efficiency?
By exploring a real-world example involving a well-being clinic, Dr. Nicol emphasizes the importance of aligning technology with your practice's core mission and objectives. Whether you're considering the implementation of telemedicine, AI-driven communication tools, or other innovative solutions, this episode provides essential guidance to ensure that your practice thrives without sacrificing the essence of compassionate and effective care.
Veterinary leaders play a crucial role in shaping the success of their practices and the well-being of their teams and patients.
Tune in to this episode and gain invaluable insights into harnessing technology's potential while preserving the heart and soul of your practice's mission.
Episode Outline
[00:00] Episode intro [02:00] Dr. Dave Nicol reflects on his interaction with the human medical sector.[07:31] The downside of inappropriate technology in the medical sector.[08:23] The era of advanced medical technology.[09:14] Creating systems that work using new technology.[09:47] Aspects to consider before applying new technology to your system.[11:19] Using Practice objectives to assess the usefulness of a technology.[13:15] Episode wrap up[14:13] The endShow Links
https://www.drdavenicol.com/about https://www.drdavenicol.com/podcastsConnect with Dr. Dave Nicol
EmailLinkedInInstagramTwitterMentioned in this episode:
Today’s show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown.If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now.To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.
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In this Veterinary Leadership Success Podcast episode, we're taking a practical approach to bring your practice's core values to life. Values aren't just words on a page; they're the foundation of a thriving workplace culture. Join us as we explore 10 actionable ways practices are integrating their values into their day-to-day operations.
We'll cover everything from weaving values into your everyday conversations, creating visually appealing vision posters that capture your values, using values to guide your recruitment process, and crafting job adverts that resonate with potential hires. Discover the power of asking interview questions based on your values to identify candidates who align with your practice culture.
As a leader, you'll learn how to invest time in your onboarding process, dedicating a portion to thoroughly discussing your values and what they look like in action. Moreover, we explore the impact of recognizing and rewarding individuals who embody your values, strengthening the culture you're building.
If you're ready to create a workplace where people and pets thrive, tune in to this episode and take the first steps toward transforming your practice's culture. Don't forget to leave a review and share this podcast with your fellow veterinary professionals. Until next time, stay safe, stay well, and stay inspired.
Episode Outline
[00:00] EPisode intro [01:34] Practice example 1: Talk about values all the time [02:31] Practice example 2: Make a visual poster of the values[03:37] Practice example 3: Use your values in your recruitment process[04:38] Practice example 4: write job adverts that incorporate your values and bring the values to life[05:13] Practice example 5: Ask interview questions based on your values [05:52] Practice example 6: Discuss your values with every new hire during the onboarding process[06:45] Practice example 7: Create a shout-out a colleague initiative [08:55] Practice example 8: Recognize people based on your values[09:23] Practice example 9: don't just recognize them based on values reward them based on values [10:45] Practice example 10: Discussing values in meeting[12:29] Episode wrap up[14:06] The endShow Links
https://www.drdavenicol.com/about https://www.drdavenicol.com/podcastsConnect with Dr. Dave Nicol
EmailLinkedInInstagramTwitterMentioned in this episode:
Today’s show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown.If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications
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Welcome to another insightful episode of the Veterinary Leadership Success podcast! In this engaging session, your host, veterinarian, and seasoned leadership expert Dr. Dave Nicol, delves into the crucial topic of crafting values within your veterinary practice. As a dedicated practice owner or manager, you'll discover the power of values in creating a harmonious and thriving workplace environment.
If you're a practice owner or manager eager to foster effective leadership skills, this podcast is a must-listen. Dr. Nicol shares his insights and experiences, providing step-by-step guidance on how to create meaningful and impactful values for your veterinary team. Whether you're a seasoned practitioner or just starting out, this episode will equip you with the tools to articulate and instill values that resonate with your team's unique dynamics and aspirations.
Dr. Nicol unravels the process of defining values, from involving the right people in the process to crafting a shared set of values. He presents an innovative approach to selecting values by having team members individually rank their top choices, ultimately resulting in a concise list of values that genuinely matter to your team.
Dr. Nicol further demonstrates how to bring these values to life. Through vivid examples, he shows how to interpret values from various angles, applying them to client interactions, teamwork, decision-making, and personal growth. This approach transforms abstract values into actionable principles that guide behavior and decisions across the practice.
By the end of the episode, you'll have gained a comprehensive understanding of how to create, articulate, and infuse values within your veterinary practice. Dr. Dave Nicol's expertise and practical insights ensure that you're equipped to establish a workplace culture that not only empowers your team but also contributes to the betterment of both pets and people.
Tune in now to learn how to craft values that resonate, inspire, and transform your veterinary practice into a thriving, cohesive, and growth-oriented environment.
Episode Outline
[00:00] Episode outline[01:30] Values in creating workplace culture[01:58] Right person to go to when creating values[03:33] Creating values in an organization with several departments or people[05:05] Ways of coming up with the values [07:35] Possible maximum number of values[09:03] Shaping values in the context of your workplace [11:47] Examples of good values[16:21] Episode wrap-up [18:19] The endShow Links
https://www.drdavenicol.com/about https://www.drdavenicol.com/podcastsConnect with Dr. Dave Nicol
EmailLinkedInInstagramTwitterMentioned in this episode:
Today’s show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or...
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