Episodes

  • Johanna Nalau: Climate Adaptation & Everyday Leadership
    Johanna Nalau is an adaptation scientist researching the ins and outs of climate change adaptation. She is an Australian Research Council DECRA Fellow and the Adaptation Science Theme Leader at Cities Research Institute at Griffith University.

    She’s also the lead author for the Intergovernmental Panel on Climate Change 6th Assessment Report, Working Group II. Johanna writes about climate adaptation and everyday leadership on her own blog and is an alum of the Coaching for Leaders Academy.

    In this conversation, Johanna and I discuss how she found her voice as a developing leader and how she took action through her writing and other professional activities to help others.
    Key Points

    Never underestimate the importance of having a group you can just bounce ideas off of.
    The most transformative way to build leadership is to start with the people below you who are the future leaders.
    Blogging is a great way to synthesize you thoughts while also being helpful for others.

    Resources Mentioned

    Johanna’s blog: Climate Adaptation & Everyday Leadership
    Stand Out* by Dorie Clark
    Great at Work* Morton Hansen
    Digital Minimalism* by Cal Newport

    Related Episodes

    How to Write a Killer LinkedIn Profile, with Brenda Bernstein (episode 285)
    Ideas Worth Stealing From Top Entrepreneurs, with Dorie Clark (episode 318)
    Six Tactics to Achieve Extraordinary Performance, with Morten Hansen (episode 337)
    How to Reclaim Conversation, with Cal Newport (episode 400)
    The Way to Nurture New Ideas, with Safi Bahcall (episode 418)

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  • Stacey Barr: Practical Performance Measurement
    Stacey Barr is a specialist in strategic performance measurement and evidence-based leadership. She is the creator of PuMP®, a performance measurement methodology that routinely transforms measurement cynics into its greatest advocates.

    Stacey is also the author of two books, Practical Performance Measurement: Using the PuMP® Blueprint for Fast, Easy, and Engaging KPIs*, and Prove It!: How to Create a High Performance Culture and Measurable Success*.

    In this conversation, Stacey and I discussed some of the common mistakes that leaders and organizations make with performance measurement. We also explore what well-formulated performance measures have. Plus, Stacey has kindly made her book available for free to our listening audience.
    Key Points
    Common mistakes in performance measurement:

    Initiatives are not performance measures
    Events or milestones are not performance measures
    Measures of activity completion are not performance measures
    Sources of data are not performance measures
    A few vague words don’t make a performance measure

    Well-formulated performance measures have:

    A method of comparison that we can use to tell whether performance is good or not
    A base of objective evidence that gives a reasonably accurate and reliable picture of current performance
    A sufficient degree of granularity to detect small but important changes in performance to which we should respond
    Relevance to the organization’s priorities
    The ability to show changes in performance levels over time, giving us enough context to avoid short-sightedness

    Resources Mentioned

    Download a free copy of Stacey’s book, Practical Performance Measurement
    The PuMP® Approach to Performance Measurement and KPIs

    Book Notes
    Download my highlights from Practical Performance Measurement in PDF format (free membership required).
    Related Episodes

    How to Actually Move Numbers, with Chris McChesney (episode 294)
    How to Leverage People Analytics, with Jenny Dearborn (episode 323)
    The Truth and Lies of Performance Management, with Michael Bungay Stanier (episode 361)

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  • Safi Bahcall: Loonshots
    Safi Bahcall is a second-generation physicist and a biotech entrepreneur. He co-founded a biotechnology company developing new drugs for cancer, leading its IPO and serving as its CEO for 13 years.

    He worked with President Obama’s council of science advisors on the future of national research. Safi is the author of the book Loonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industries*.

    In this conversation, Safi and I discuss how leaders can work intentionally to nurture new ideas through three key practices. If you are an innovator (or leading an innovation team) and hearing the voices of the naysayers, this framework will help you begin nurturing new ideas more successfully.
    Key Points

    A loonshot is a neglected project, widely dismissed, its champion written off as unhinged.
    The ice cube is an analogy for the soldiers and artists in the organization. This is called phase separation.
    The most effective leaders view their work as gardeners, gently cultivating news ideas and investigating with genuine curiosity.
    Leaders who have a heart for both their soldiers and their artists will support a dynamic equilibrium in their organizations.
    Most innovation fails in the transfer between the artists and the soldiers.
    Steve Jobs is an example of a leader who, for many years, refused to show heart — but discovered it later with fantastic success.

    Resources Mentioned

    Loonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industries* by Safi Bahcall

    Book Notes
    Download my highlights from Loonshots in PDF format (free membership required).
    Related Episodes

    The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148)
    How to Build Psychological Safety, with Amy Edmondson (episode 404)
    Get Better at Deep Listening, with Oscar Trimboli (episode 408)

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  • Bonni Stachowiak: Teaching in Higher Ed
    Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
    Key Points

    Don’t spend time feeling guilty about things you have to cut.
    Focus on quality over quantity.
    Your priorities will change over time.
    Sometimes even good things can crowd out what is really important.

    Resources Mentioned

    The Checklist Manifesto* by Atul Gawande
    Getting Things Done* by David Allen
    TripIt
    PackPoint
    Ending Human Trafficking podcast

    Related Episodes

    How Storytelling Helps You Lead, with Sandie Morgan (episode 51)
    Getting Things Done, with David Allen (episode 184)
    How to Reduce Drama With Kids, with Tina Payne Bryson (episode 310)
    How to Be a Happier Person, with Neil Pasricha (episode 334)

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  • Kwame Christian: American Negotiation Institute
    Kwame Christian is a business lawyer and the Director of the American Negotiation Institute. His TEDx Talk, Finding Confidence in Conflict, was the most popular TED Talk on the topic of conflict of 2017.

    Today, he’s working extensively with procurement departments within companies to help them make better deals. Kwame hosts the top negotiation podcast, Negotiate Anything and is the author of the book Nobody Will Play With Me: How to Find Confidence in Conflict*.

    In this conversation, Kwame and I discuss walking into a negotiation situation when someone else has more leverage, power, or authority. Yes, there are still many things you can do to influence a positive outcome for both parties — and we detail several practical actions almost anybody can take.
    Key Points

    Preparation before entering into negotiation is essential. Research supports that you will do better, even if the tables are tilted to one side.
    Finding what is publicly available about the other party before you go into a conversation can be very useful to both parties.
    Our tendency is to give things away before we are even certain the other party wants them.
    Your self-awareness and emotional state are key to acknowledge going into negotiation. Beware feeling too positive about the potential outcome.

    Resources Mentioned

    Kwame’s Ultimate Negotiation Guide
    Negotiate Anything podcast
    Nobody Will Play With Me: How To Use Compassionate Curiosity to Find Confidence in Conflict* by Kwame Christian
    Thinking Fast and Slow* by Daniel Kahneman

    Book Notes
    Download my highlights from Nobody Will Play With Me in PDF format (free membership required).
    Related Episodes

    Negotiating As If Your Life Depended On It, with Chris Voss (episode 262)
    Negotiation Tactics for Results, with Kwame Christian (episode 311)
    Enhance Your Self-Awareness, with Daniel Goleman (episode 353)

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  • Chris Deferio: Keys to the Shop
    Chris Deferio is a cafe quality specialist who has dedicated 20 years of his life to working in and studying specialty coffee retail. He is also the creator and host of the industry leading podcast, Keys to the Shop, which gives listeners insights, inspiration, and tools to grow as specialty coffee professionals.

    Chris previously appeared on the show to help us get more perspective on managing part-time staff. In this conversation, Chris and I explore some of the practical steps that small business owners and general managers can take in order to support employee retention.
    Key Points

    Be mindful of the realities of turnover in a small business, but don’t let it stop you from thinking about the future and investing in people.
    Yes, hire for attitude — and also have an eye to future potential as the business grows.
    Ask people this question in interviews: “Where did you contribute to dysfunction in your prior organization?”
    Make an investment in people beyond the paycheck. This could be learning, culture, competitions, or more. There are ways to do this without tremendous expense.
    Practice intentional breaks in your rhythm, since nobody else in your business is likely to do this.

    Resources Mentioned

    Keys to the Shop podcast
    Good to Great* by Jim Collins
    Good Authority* by Jonathan Raymond
    Chris Deferio’s consulting

    Related Episodes

    Three Steps To Soliciting Feedback, with Tom Henschel (episode 107)
    How to Lead Part-Time Staff, with Chris Deferio (episode 289)
    Six Tactics to Achieve Extraordinary Performance, with Morten Hansen (episode 337)
    How to Connect Personal Growth to Business Outcomes, with Jonathon Raymond (episode 373)

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  • Bar Schwartz: Bring Your People Along
    Bar Schwartz is a member of the Coaching for Leaders Academy. She’s a software engineer by training and today a consultant and coach who lives and works in Berlin. Bar helps leaders to look differently on how they lead people to create meaningful work — and building structures that put people first.

    When Bar joined the Academy last year, she quickly set a goal to capture a few ideas in writing. This goal led to her writing a book in just a few short weeks. More importantly, she discovered the power of consistent movement in creating future opportunities.

    Bar has graciously made her book, Bring Your People Along, available as a free download for our listening community. If you decide to download the book, please reach out and let her know what was helpful to you.
    Key Points

    Your team will be more productive if it feels connected.
    It’s not hard to find questions if you listen.
    Small, manageable steps are more likely to lead to long-term success.

    Bonus Audio

    How to work in your strengths

    Resources Mentioned

    Bar Schwartz on LinkedIn
    Bring Your People Along by Bar Schwartz
    Happen to Your Career podcast by Scott Anthony Barlow (bonus audio)

    Related Episodes

    How to Know When to Move On

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  • Hassan Osman: Effective Delegation of Authority
    Hassan is a project management office leader at Cisco, where he leads a team of over 150 project and program managers on delivering complex projects across the world. He’s also served as a management consultant at Ernst & Young (now EY), where he led projects and programs for the largest enterprises.

    He’s the author of Effective Delegation of Authority: A (Really) Short Book for New Managers About How to Delegate Work Using a Simple Delegation Process. In this episode, Hassan and I discuss the three stages of delegation, the critical importance of planning, and how to leverage delegation as a development opportunity.

    Also impressive is the ten books Hassan has published while working full-time as a manager at a Fortune 100 company. He teaches others how to do it on his Writer on the Side podcast.
    Key Points

    Before you begin the delegation process, decide on the outcomes you need and the right person to get you there.
    Set expectations for goals, not actions.
    Use checkpoints to ensure progress and adjust frequency for experience and visibility.
    Summarize delegation meetings in writing after they occur.
    The real work of managers is to define the work, before it starts.

    Resources Mentioned

    Effective Delegation of Authority: A (Really) Short Book for New Managers About How to Delegate Work Using a Simple Delegation Process* by Hassan Osman
    Writer on the Side podcast

    Book Notes
    Download my highlights from Effective Delegation of Authority in PDF format (free membership required).
    Related Episodes

    Start Influencing Virtual Teams, with Hassan Osman (episode 234)
    The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284)
    Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306)

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  • Bonni Stachowiak: Teaching in Higher Ed
    Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
    Listener Questions

    Elizabeth asked about a tricky issue with an underperforming team member she inherited.
    Gordon wondered what he could do to support resilience during a time of massive change.
    Leona asked how she might think about the disconnect from what her organization espouses and what she sees in practice.
    Anthony was curious about when it’s appropriate to ask “why” and when it’s not.

    Resources Mentioned

    Scaling Up: How a Few Companies Make It … and Why the Rest Don’t* by Verne Harnish
    Scaling Up Growth Tools
    Analyzing Performance Problems* by Robert F. Mager and Peter Pipe

    Related Episodes

    How to Succeed with Leadership and Management, with John Kotter (episode 249)
    How to Build Psychological Safety, with Amy Edmondson (episode 404)
    How to Clarify What’s Important, with Ron Williams (episode 410)

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  • Dave Stachowiak: Coaching for Leaders
    I am often asked about the tools and technology behind our work. As we’ve updated our systems over the past year, I’ve identified seven tools that may also be helpful for you in creating more margin.

    Used thoughtfully, tools like these help us automate the things we can automate so we can spend more time doing the things we should never automate. Here are seven that may help:
    Technology Tools to Create Margin
    Acuity Scheduling* powers our all our calendars and serves as a 24/7 scheduling assistant. Automated reminders, time zone adjustments, rescheduling, and video meeting integration happen seamlessly.

    TextExpander* saves us tons of time each day to quickly populate documents, emails, forms, and other repeatable typing so we can respond to others faster and with more accuracy. The link above will provide you a 20% discount.

    1Password* helps us create unique and strong password for every account. Plus, there families and teams programs allow us to share passwords with others who need access.

    Pipedrive* is the customer relationship management system that’s just right for us. Powerful enough to visually help us to track every business conversation, but simple enough to be affordable and practical. The link above will provide access for a free trial.

    ConvertKit* gives our listeners a lot more choices on the kind of emails they receive. Plus, it provides its own automation to help your organization build its brand. This link above will provide access for a free trial.

    SaneBox* automatically filters our email so we can prioritize what’s most important. Plus, tons of other reminder tools come along with it. The link above will save you $15 if you decide to try it out.

    WP Engine* is the leader in WordPress managed hosting and now powers all of our sites. This link above will save you 10% hosting or three months free over a year.
    New Podcast: Dave’s Journal
    I announced a project titled Dave’s Journal. It’s a new podcast airing episodes of five minutes or less. The goal of each entry is to capture a valuable insight or reflection for leaders.

    Subscribe to Dave’s Journal on your favorite platform:

    Apple Podcasts
    Google Podcasts
    Overcast
    Stitcher

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  • Ron Williams: Learning to Lead
    Ron Williams is a veteran business leader, turn-around expert, and advocate for value creation. Today he is chairman and CEO of RW2 Enterprises and also a member of the board of directors for American Express, The Boeing Company, and Johnson & Johnson.

    Ron is the former chairman and CEO of health insurance giant Aetna. When he joined Aetna in 2001, its loss from continuing operations was $292 million, with earnings per share at a loss of $0.46. In 2011, the year he stepped down as Chairman, Aetna’s full-year operating earnings were $2 billion, with operating earnings per share of $5.17.

    In this conversation, Ron shares wisdom from his book, Learning to Lead: The Journey to Leading Yourself, Leading Others, and Leading an Organization*. Ron discusses his own leadership journey and how he asked the right questions to inspire a successful turn-around at Aetna. He also shares the reason for avoiding “why” questions and the value that knowledge maps provided at Aetna.
    Key Points
    Ron’s five kinds of questions that help challenge your organization’s reality:

    Highlight key problems
    Clarify the facts
    Probe an underlying story
    Suggest alternatives
    Drill down to basics

    In addition, Ron suggested:

    Ask questions that start with “what” instead of “why.”
    Utilize knowledge maps to support business literacy for complex issues.
    Make yourself better every year by aiming for 15% improvement.

    Resources Mentioned

    Learning to Lead: The Journey to Leading Yourself, Leading Others, and Leading an Organization* by Ron Williams

    Book Notes
    Download my highlights from Learning to Lead in PDF format (free membership required).
    Related Episodes

    The Way to Grow Your Leadership Career, with Ron Wallace
    Executive Presence with Your Elevator Speech, with Tom Henschel
    How to Create an Unstoppable Culture, with Ginger Hardage

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  • Jim Harter: It’s the Manager
    Jim Harter is the Chief Scientist for Workplace at Gallup. He has led more than 1,000 studies of workplace effectiveness, including the largest ongoing meta-analysis of human potential and business unit performance. He is the co-author with Jim Clifton of the new book, It’s the Manager: Gallup Finds That the Quality of Managers and Team Leaders is the Single Biggest Factor in Your Organization’s Long-Term Success*.
    Key Points
    Millennials and Generation Z have influenced the changing nature of work. Six key findings from Gallup:

    People don’t just work for a paycheck — they want a purpose.
    People are no longer pursuing job satisfaction — they are pursuing development.
    People don’t want bosses — they want coaches.
    People don’t want annual reviews — they want ongoing conversations.
    People don’t want a manager that fixates on their weaknesses.
    People say, it’s not my job — it’s my life.

    Resources Mentioned

    It's the Manager: Gallup Finds the Quality of Managers and Team Leaders is the Single Biggest Factor in Your Organization's Long-Term Success* by Jim Clifton and Jim Harter
    CliftonStrengths (formerly StrengthsFinder) assessment
    Gallup Access

    Book Notes
    Download my highlights from It’s the Manager in PDF format (free membership required).
    Related Episodes

    These Coaching Questions Get Results, with Michael Bungay Stanier
    Leverage StrengthsFinder / CliftonStrengths, with Lisa Cummings
    Three Steps to Great Career Conversations, with Russ Laraway

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  • Oscar Trimboli: Deep Listening
    Oscar is a mentor, coach, speaker, and author. He was a director at Microsoft for over a decade and headed up the MS Office division in Australia. Today, he works with leadership teams and their organizations on the importance of clarity to create change, how to embrace the digital economy, and the role values play in the achievement of your purpose. He is the author of Deep Listening: Impact Beyond Words*.
    Key Points

    Listen beyond the words that are said and try to determine what the speaker is really trying to say.
    The more senior you are, the more listening you’ll do.
    Ask the speaker: “Tell me more” or “What else are you thinking?” or “How long have you been thinking about that?”
    To be a great listener, you have to create a space where you’re available to listen.
    For every hour you listen, you need to spend another hour in action.
    Leaders often are not great at hearing all the opinions in the room.

    Bonus Audio

    Three tips to becoming a better listener

    Resources Mentioned

    The 5 Myths of Listening
    Deep Listening: Impact Beyond Words* by Oscar Trimboli

    Book Notes
    Download my highlights from Deep Listening in PDF format (free membership required).
    Related Episodes

    How to Be a Non-Conformist, with Adam Grant
    How to Increase Your Conversational Intelligence, with Judith Glaser
    How to Become the Person You Want to Be, with James Clear

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  • Bonni Stachowiak: Teaching in Higher Ed
    Bonni Stachowiak is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast.
    Listener Questions

    Brad asked about supporting a team member who’s being taken advantage of by someone else in the organization.
    Mark is wondering about how to help an existing team move on to being a high-performing team.
    Ashish asked about how to determine more in the interviewing process.
    Craig wanted perspective on how to be more visible.

    Resources Mentioned

    The Empowered Manager* by Peter Block
    Essentialism* by Greg Mckeown

    Related Episodes

    How to Deal with Opponents and Adversaries, with Peter Block
    The Path to Start Leading Your Team, with John Piñeiro
    Develop Leaders Before You Leave, with David Marquet
    How to Work With an Executive Recruiter, with Becky deSouza

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  • Becky deSouza: Conexus Talent Acquisition Solutions
    Becky is a partner with Conexus Talent Acquisition Solutions and has dedicated her career of 20+ years to developing effective solutions for Talent Development and Recruiting. Becky spent 11 years running DreamWorks Animation’s Corporate Recruiting team. Today she leads the human resources recruiting practice with Conexus.
    Key Points

    Recruiting firms can be regional, industry-specific, or functional.
    Look to your network for leads, but be careful when networking with your colleagues.
    Work to fully engage with your recruiter.
    Be honest with your recruiter, even if you aren’t totally ready to commit.
    Always keep your LinkedIn profile updated since it can serve as a type of resume.
    Make sure your web and social presence is consistent with the expectations of your desired job.
    Check your privacy settings on social media.

    Resources Mentioned

    Becky deSouza on LinkedIn

    Related Episodes

    How to Figure Out Your Career, with Scott Anthony Barlow
    How to Write a Killer LinkedIn Profile, with Brenda Bernstein
    How to Get the Ideal Team Player, with Patrick Lencioni
    How to Find Your Calling, with Ken Coleman

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  • David Marquet: Turn the Ship Around!
    David Marquet is the former commander of the U.S.S. Santa Fe, a nuclear-powered attack submarine. Under David’s command, the ship had an impressive turnaround, achieving the highest retention and operational standings in the Navy. David is the author of the bestseller Turn the Ship Around: A True Story of Turning Followers Into Leaders, a book USA Today called one of the 12 best business books of all time.
    Key Points

    Accomplishment is the production, leadership is building production capacity in your team.
    Understanding the purpose of the organization is the key to unlocking empowerment.
    You’ll suffer the consequences of your behavior if you couple the behavior with the outcome.

    Resources Mentioned

    Turn the Ship Around: A True Story of Turning Followers Into Leaders* by David Marquet
    The 7 Habits of Highly Effective People* by Stephen R. Covey

    Book Notes
    Download my highlights from Turn the Ship Around! in PDF format (free membership required).
    Related Episodes

    Start With Why, with Simon Sinek
    Turn Followers Into Leaders, with David Marquet
    How to Build Psychological Safety, with Amy Edmondson
    Retrieval Practice, with Pooja Agarwal

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  • Amy Edmondson: The Fearless Organization
    Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School. She has been recognized by the Thinkers50 global ranking of management thinkers for many years and was honored with their Talent Award in 2017. Amy is the author of several, highly regarded books on teaming and psychological safety, including her newest book, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth*.
    Key Points

    Psychological safety varies a lot even inside of an organization.
    More effective teams may appear to make more mistakes, but it’s likely those teams are just more comfortable reporting mistakes.
    Instead of calling it an error, call it an accident. And rather than calling it an investigation, call it a study.
    It’s fine to say, “I don’t know” when appropriate because it signals to others that it is okay to admit when they don’t know something.
    If somebody shares a problem, say thank you and then ask how you can help.
    Leaders should be concerned if they’re not hearing bad news.

    Resources Mentioned

    The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth* by Amy Edmondson
    Amy Edmondson faculty page

    Book Notes
    Download my highlights from The Fearless Organization in PDF format (free membership required).
    Related Episodes

    Leadership Lessons from the Challenger Disaster, with Allan McDonald
    Turn Followers Into Leaders, with David Marquet
    The Path of Humble Leadership, with Edgar Schein

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  • Gretchen Rubin: Outer Order, Inner Calm
    Gretchen Rubin explores happiness and good habits and is the author of several books, including the block-buster New York Times bestsellers, Better Than Before*, The Happiness Project*, Happier at Home*, and The Four Tendencies*. She is the author also of the new book Outer Order, Inner Calm: Declutter and Organize to Make More Room for Happiness*.
    Key Points

    When people have control over their stuff, they feel more in control of their lives.
    If you need a physical reset, do 10 jumping jacks.
    Your physical needs will override your emotional needs.

    Resources Mentioned

    Internal Time* by Till Roenneberg

    Book Notes
    Download my highlights from Outer Order, Inner Calm in PDF format (free membership required).
    Related Episodes

    How to Make Deep Work Happen, with Cal Newport
    The Scientific Secrets of Perfect Timing, with Daniel Pink
    How to Reclaim Conversation, with Cal Newport

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  • Bonni Stachowiak: Teaching in Higher Ed
    Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
    Listener Questions

    Peter asked about how to support a team member going through a difficult situation.
    Mike wondered what strategies he could use to avoid being a micro-manager.
    Roger asked about advice on next steps after an executive role didn’t work out.
    Ali asked for input on assessments for executive presence.
    Thomas wanted input on how to better design surveys.

    Resources Mentioned

    Hope for the Flowers* by Trina Paulus
    Double Loop Learning
    The Look & Sound of Leadership podcast by Tom Henschel

    Related Episodes

    How to Delegate Work Effectively
    The Way to Lead After a Workplace Loss, with Andrew Stenhouse
    Get ROI From Professional Associations, with John Corcoran
    How to Move From Victim to Victor, with John Sanei
    Get Smart About Assessments, with Ken Nowack
    Unconscious Mistakes Women Make, with Lois Frankel

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  • Sheila Miller-Nelson: Midian
    Sheila Miller-Nelson is owner of Midian Consulting. She’s dedicated to helping people learn how to truly connect to create better relationships and enhance leadership. She’s a former trainer with Dale Carnegie and her experience in communication and leadership coaching spans more than 25 years.
    Key Points

    We will often learn a lesson but because it seems trivial, we don’t remember it for the next time.
    The way you practice determines how you perform.
    Write down what you want to be known for and then share that with others.
    The ability to humble yourself and admit when you’ve missed the mark will give you compassion for others when they fail.

    Resources Mentioned

    Midian Consulting

    Related Episodes

    How to Become a Champion, with Jeff Spencer
    Leverage StrengthsFinder for Your Team, with Lisa Cummings
    The Truth and Lies of Performance Management, with Michael Bungay Stanier

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