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In 2014, a commercial spacecraft crashed during a test flight, killing one pilot and severely injuring the other. The ensuing public backlash not only threatened the future of the company, but also the industry as a whole. What followed was a remarkable show of unity among industry leaders, driven by a shared passion for exploration and the need to legitimize a nascent commercial space industry.
This incident gives us a glimpse at the behaviours of nascent industries when under existential threat. It also carries important lessons in risk-management and stakeholder relations in high-risk fields.
Sen Chai, Professor of Organizational Behaviour at the Desautels Faculty of Management, studied the impact of the crash on the commercial space industry. She joins us on the McGill Delve podcast to talk about it.
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Professor Chai's study: https://pubsonline.informs.org/doi/full/10.1287/orsc.2021.1467
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This episode of the McGill Delve Podcast was hosted and edited by Eric Dicaire. Saku Mantere is McGill Delve's editor-in-chief. He also produced all the original music in today's episode.
McGill Delve is the official thought leadership platform of McGill University’s Desautels Faculty of Management. Subscribe to the Delve podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow Delve on LinkedIn, Facebook, Twitter, Instagram, and YouTube.
Hosted on Acast. See acast.com/privacy for more information.
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Every peer group has its own set of norms, rules, and values, which heavily influences individuals’ behaviours – sometimes more so than the law itself. Within organizations, these social dynamics can enable unethical and illegal behaviour, which in turn can have severe consequences on people and communities. Here’s a look at the concept of social dynamics, how it sometimes enables misconduct in organizations, and how it can be leveraged to deter unethical behaviour.
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This episode of the Delve podcast draws on the following previous interviews:
Remix or Reinvent? How Deviance Can Drive Careers in the Creative Community of EDM, with Amandine Ody-BrasierNo Such Thing as a Bad Apple? Understanding Organizational Misconduct, with Sarah GordonDiagnosing and Treating Bribery in Public Organizations, with Diana DakhlallahMcGill Delve is the official thought leadership platform of the Desautels Faculty of Management at McGill University. Eric Dicaire produced, narrated, and edited this episode. Saku Mantere is the editor-in-chief for Delve. He also produced all the original music.
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More from McGill Delve: https://linktr.ee/mcgilldelve
Hosted on Acast. See acast.com/privacy for more information.
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Fehlende Folgen?
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Increasingly, EDI is a priority for organizations. But while the intention is there, inclusive hiring has not yet become the great equalizer many hoped it would be. Professors Jeraul Mackey, Brian Rubineau, and Roman Galperin are experts in equitable hiring from the Desautels Faculty of Management at McGill University. Through their research, they identified three areas where EDI may run into barriers: soliciting applications, assessing cultural fit of a candidate, and evaluating a candidate’s qualifications. Here are some expert-backed tips to overcome them.
More from Professors Jeraul Mackey, Brian Rubineau, and Roman Galperin:
- Why Employers Think Overqualified Job Applicants Lack Commitment, with Roman Galperin
- How Organizations Can Increase Gender Diversity by Rethinking Job Recruitment, with Brian Rubineau
- Hidden Biases Are Hurting Your Equitable Hiring Goals, with Jeraul Mackey
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Delve is the official thought leadership platform for the Desautels Faculty of Management at McGill University. This episode of the podcast was researched, edited, and narrated by Eric Dicaire. Original music is by Saku Mantere.
Hosted on Acast. See acast.com/privacy for more information.
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Where does great organizational strategy come from? Many executives create plans in the boardroom, setting targets and allocating resources. But, according to renowned management scholar Henry Mintzberg, this may not be the best approach.
Henry Mintzberg is a Professor of Strategy and Organization at the Desautels School of Management of McGill University and the author of several comprehensive books on strategy, management, and society. He says great strategic insights can come from anywhere and anyone in an institution – you just have to open yourself to it.
He joins host Saku Mantere for an interview on the Delve podcast.
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Jeraul Mackey is an Assistant Professor of Organizational Behaviour at the Desautels Faculty of Management at McGill University and an expert on equitable hiring practices. In this episode of the Delve podcast, he shares why organizations often fall short of their equitable hiring goals and what recruiters can do about it. Hint: it starts with identifying and minimizing potential biases.
He joins host Saku Mantere to share his insights.
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LINKS
About Jeraul Mackey
More insights from McGill Delve
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Delve is the official thought leadership platform for the Desautels Faculty of Management at McGill University. Saku Mantere hosted this episode. Eric Dicaire and John Tracy edited and mixed the show. Original music is produced by Saku Mantere.
Hosted on Acast. See acast.com/privacy for more information.
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Paola Perez-Aleman, Associate Professor of Strategy and Organization at McGill University, joins Dr. Sabine Dhir to discuss Brazil’s approach to building healthcare innovation capacity.
Brazil has been building innovation capacity and cultivating knowledge networks in their fight against Neglected Tropical Diseases (NTDs), a public health issue that affects millions in Brazil and around the world. Since the 1970s, the country cultivated new knowledge networks, which include domestic and international organizations, with the goal of improving their innovation capabilities in healthcare. These efforts could provide a template for other nations hoping to do the same.
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LINKS
Creating innovation capabilities for improving global health: Inventing technology for neglected tropical diseases in Brazil
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Delve is the official thought leadership platform for the Desautels Faculty at Management of McGill University. Dr. Sabine Dhir hosted this episode of the Delve podcast. Eric Dicaire edited and mixed the show. Saku Mantere composed the original music.
Hosted on Acast. See acast.com/privacy for more information.
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Conventional wisdom tells us to suppress our emotions when making strategic organizational choices. But Quy Huy, Professor of Strategy at INSEAD, thinks that’s a mistake. Tapping into emotions – our own and other people’s – are a fundamental part of competent leadership and bringing people towards a common goal. In this episode of the Delve podcast, Professor Huy sits down with host Saku Mantere to make the case for more emotions in organizational leadership.
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LINKS
Article: Emotional Capability, Emotional Intelligence, and Radical Change
Quy Huy’s faculty profile at INSEAD
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Delve is the thought-leadership platform for the Desautels Faculty of Management of McGill University. This episode of the podcast was mixed by Eric Dicaire and hosted by Saku Mantere. Original music is by Saku Mantere.
Hosted on Acast. See acast.com/privacy for more information.
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From Velcro to the iPod, companies have leveraged creativity to innovate and re-shape entire industries. But what we think of as “creative” only earns accolades up to a certain point. At least, that’s what Mitali Banerjee discovered when she used an algorithm to measure creativity in modern paintings. She’s an assistant professor in strategy and organization at the Desautels Faculty of Management. In this episode of Delve, she sits down with host Saku Mantere to explore what her work means for organizations looking to make their mark.
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The study discussed in today’s episode: https://journals.aom.org/doi/abs/10.5465/amj.2021.0175
Read more about Mitali Banerjee: https://mitalibanerjee.com/
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Delve is the thought-leadership platform for the Desautels Faculty of Management of McGill University. This episode of the podcast was mixed by Eric Dicaire and hosted by Saku Mantere. Original music by Saku Mantere.
Hosted on Acast. See acast.com/privacy for more information.
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Bribery. Corruption. Ethical misconduct. These terms have strong connotations, inspiring images of high-level conspiracy and backroom deals. But bribery can occur at any level of an institution, from front-line workers to powerful executives. And no matter where it occurs, it can erode trust in public institutions, which can have negative downstream effects on the health of a society and population. But how do we stop it once it starts?
Diana Dakhlallah, Assistant Professor in Organizational Behavior at the Desautels Faculty of Management, tested a possible solution a Moroccan hospital. Step one: drill down to the organizational level.
This episode of the Delve podcast is produced by Robyn Fadden and Eric Dicaire. Hosted by Saku Mantere. Original music by Saku Mantere.
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Read Professor Dakhlallah’s full study
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Delve is the official thought leadership platform of McGill University’s Desautels Faculty of Management. Subscribe to the Delve podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow Delve on LinkedIn, Facebook, Twitter, Instagram, and YouTube.
Hosted on Acast. See acast.com/privacy for more information.
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Why do some organizations continue to flourish despite the harm they cause to their workers, consumers, and surrounding communities? Is there a single person or group within an organization who should be blamed for misconduct, or is misconduct a foundational structure within some institutions? On this episode of the Delve podcast, Sarah Gordon, Desautels Professor of Organizational Behaviour, and host Saku Mantere discuss why organizational misconduct is so prevalent in society. Through a closer look at the Chicago Police Department, Professor Gordon explores possible ideologies and structures that enable misconduct in trusted institutions.
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LINKS
Professor Gordon’s study on the Chicago Police Department
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Delve is the thought-leadership platform for the Desautels Faculty of Management of McGill University. This episode of the podcast was produced by Robyn Fadden, mixed by Eric Dicaire, and hosted by Saku Mantere. Original music is by Saku Mantere.
Hosted on Acast. See acast.com/privacy for more information.
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What does a military officer, a performer acting as Santa Claus, and a tech employee in Silicon Valley have in common? They all work in fields where their bodies are intentionally governed by organizational systems intent on shaping them into an idealized image of a worker. Indeed, every single body engaged in work is encouraged to undergo body work in order to be employable in their chosen industries and maintain their roles. However, body work affects different bodies disproportionately. How does organizational body work impact equity, diversity, and inclusion in the workplace? And how can we improve systems of body work in organizations to create better working conditions?
On the Delve podcast, Professor Rohini Jalan from Desautels Faculty of Management explains the concept of organizational body work as “purposeful efforts to shape bodies, embedded in organizations”. She further explains that workplaces and “its managers, its employees, its organizations have systems that exert efforts intentionally to shape bodies in some form or fashion”. In some industries, body work is explicitly expected and performed, such as the military, sports, and sex work industries. However, in other industries, such as academic institutions, STEM fields, and the creative industry, body work is implicitly carried out on a daily basis.
This episode of the Delve podcast is produced by Delve and Robyn Fadden. Original music by Saku Mantere.
Delve is the official thought leadership platform of McGill University’s Desautels Faculty of Management. Subscribe to the Delve podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow Delve on LinkedIn, Facebook, Twitter, Instagram, and YouTube.
Hosted on Acast. See acast.com/privacy for more information.
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Could accounting hold the key to successfully implementing climate change initiatives, achieving equality and diversity in the workplace, and contributing towards a more sustainable future? Current research shows that accounting and global regulatory accounting practices are essential for organizations to reach sustainability goals that have a more measurable impact. An accounting perspective can also shift how organizations approach sustainability toward a holistic standpoint instead of piecemeal solutions or departmental silos.
On this episode of the Delve podcast, Professor Brian Wenzel from the Desautels Faculty of Management follows up on another Delve podcast episode about the current and future role of accounting in sustainability initiatives. Delve’s first conversation with Professor Wenzel focused on how accounting and accounting standards are essential for organizations in reaching their sustainability goals. This episode further examines the future of accounting in sustainability initiatives, covering the topics, insights, and outcomes of the McGill Accounting Research Conference, co-sponsored by the McGill Sustainable Growth Initiative (SGI) at McGill on June 7 and 8, 2023.
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This episode of the Delve podcast is produced by Delve and Robyn Fadden. Original music by Saku Mantere.
Delve is the official thought leadership platform of McGill University’s Desautels Faculty of Management. Subscribe to the Delve podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow Delve on LinkedIn, Facebook, Twitter, Instagram, and YouTube.
Hosted on Acast. See acast.com/privacy for more information.
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What can older generations learn from Millennials and Gen Z about leadership, strategy, and dealing with crisis? And how can these younger generations unlock their professional potential by engaging in meaningful work and taking larger roles in organizational strategy and change?
On the Delve podcast, Desautels Professor Karl Moore and Lightspeed and Age of Union Founder Dax Dasilva discuss communication beyond traditional hierarchies, the value of reverse mentorship and receiving feedback, and what real equality, diversity, and inclusion can look like in an organization.
In Moore’s new book, Generation Why: How Boomers Can Lead and Learn from Millennials and Gen Z, he posits a philosophy that has played out in real life: that people over 45, with a university degree, were taught a modern worldview in their education, while people under 35 with a university degree were taught a postmodern worldview. In his investigation, he challenges traditional views of who has truth and knowledge and why.
Hear Moore and Dasilva share their thoughts on these worldviews, their experiences, and how to engage, manage, and learn from people across the generational spectrum.
Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube.
Hosted on Acast. See acast.com/privacy for more information.
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What if just doing your job causes you to lose your job? New technologies have constantly replaced old technologies for hundreds of years, but new digital technologies, namely artificial intelligence and other data-driven technologies, are doing more than replacing old tech—they’re replacing the people who create those technologies in the first place.
On the Delve podcast, Alain Pinsonneault, Desautels Professor of Information Systems and IMASCO Chair in Information Technology, and fellow Desautels Professor of Information Systems Emmanuelle Vaast examine how digital technology enables and threatens occupational identity—and how data scientists cope with the associated tensions.
“Information technology is affecting several dimensions of work: it's creating new jobs, it's eliminating jobs, it's profoundly changing existing jobs,” says Pinsonneault.
“Many occupations are very affected by digital technologies today,” explains Vaast. “What we can see for data scientists is going to be seen for many other occupations: these dynamics of identities; the need to constantly redefine what we do; how different are we from other occupations; are we making ourselves obsolete? It's not a question of if it's going to happen, but when it's going to happen, and how it will happen.”
Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube.
Hosted on Acast. See acast.com/privacy for more information.
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What does accounting have to do with sustainability? Essentially, everything. In general, accounting isn't the first thing that comes to mind when most people think about sustainability, whether that means climate targets or diversity on boards. But just as research and regulations around sustainability have expanded in recent years, so has sustainability accounting, focusing on activities of an organization that have a direct impact on its environmental, social, and governance aspects.
On the Delve podcast, Desautels accounting professor Brian Wenzel discusses the role of accounting and accounting research in facilitating how organizations reach their sustainability goals. For one, sustainability approaches and new global standards could be integrated into accounting practices to encompass all aspects of an organization’s performance, from the big picture to the bottom line.
“Accounting perhaps has been part of the problem with sustainability because accounting has led to short-termism inside organizations,” says Wenzel. “Next quarter’s profits are much more tangible than something that will happen five or 10 years down the road. Even if making a sacrifice now will lead to a greater good in a decade, that's harder to quantify because it's so far in the future. Accounting maybe has been part of the problem but could also solve it.”
This episode of the podcast is a collaboration between Delve, the McGill Sustainable Growth Initiative and its Director and Desautels Professor Javad Nasiry. The Sustainable Growth Initiative is also co-sponsoring the conference.
Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube.
Hosted on Acast. See acast.com/privacy for more information.
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Craft business, such as microbreweries and ethical chocolate companies, has seen a rise in the past several years, with many claiming to put values over excessive profit. Meanwhile, larger, economically driven businesses, such as Silicon Valley Bank, have imploded in the wake of questionable decision making. Are craft businesses somehow more ethical or moral than others? Or is business ethics an oxymoron? The answer really depends on values.
In this episode of the Delve podcast, On this episode, Jo-Ellen Pozner, a professor at the Leavey School of Business at Santa Clara University, joins Desautels Professor and Delve Editor-in-Chief Saku Mantere in an inspired conversation that asks how ethics affects the ways that businesses fundamentally function, from everyday operations to how leadership and boards make strategic decisions.
Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube.
Hosted on Acast. See acast.com/privacy for more information.
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Why is being overqualified for a sought-after job at a desirable workplace seen as a drawback? Despite having prestigious educations and impressive work credentials, these candidates get turned down by hiring managers, often before they even get an interview. Desautels Professor Roman Galperin ran experimental studies to figure out what hiring managers really thought about these exceptionally qualified job candidates. They found that the signals that candidates give about their capability for a job are linked to hiring managers’ perceptions of commitment—namely, the concern that overqualified applicants are a flight risk. On the Delve podcast, Galperin discusses why that is, what people can do about it when navigating the labour market, and why prospective employers should think again about these overqualified, highly knowledgeable job seekers—especially in a time when AI technologies are increasingly applied in the workplace.
Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube.
Hosted on Acast. See acast.com/privacy for more information.
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Logically everyone knows that software doesn’t have feelings, but AI chatbots that express emotion—as well as other advanced artificial intelligence tools like Google AI’s chatbot and ChatGPT—have a sentient quality that places them somewhere between machine and human. Conventional customer service wisdom shows that when human employees express positive emotion, customers give higher evaluations of the service. But when emotionally expressive chatbots enter the equation, people’s reactions change depending on their expectations. Research by Desautels Faculty of Management professor Elizabeth Han investigates the effects of AI-powered chatbots that express positive emotion in customer service interactions. In theory, making software appear more human and emotionally upbeat sounds like a great idea, but in practice, as Han’s research shows, most people aren’t quite ready to make a cognitive leap across the uncanny valley.
Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube.
Hosted on Acast. See acast.com/privacy for more information.
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What does the business firm of the future look like? In a special episode of the Delve podcast investigating digital platform economies, blurred firm-market boundaries, and shifting bureaucracies, Desautels professor and Delve Editor-in-Chief Saku Mantere speaks with Nobel Prize in Economics winner and Paul A. Samuelson Professor of Economics Emeritus at MIT Bengt Holmström. Their conversation investigates how companies are changing today: What social structures, financial factors, and digital technologies are at play in how contemporary businesses are changing the traditional nature of the firm? And are hierarchical bureaucracies and conventional leadership soon to become a thing of the past?
For research-based insights, listen to the Delve podcast interview and read the Q&A article with Bengt Holmström and Saku Mantere in Delve's Spring 2023 digital magazine: Reworking Bureaucracy.
Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube.
Hosted on Acast. See acast.com/privacy for more information.
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How useful, overhyped, or even detrimental are digital technologies in a crisis? Zoom came in to save the day when work went remote during the COVID-19 pandemic, online shopping and food delivery became even more normalized, even doctors’ appointments went online. What can be learned from experiences of crisis-driven technology use, both on an individual and organizational scale?
For many, these digital technologies and even more specialized innovations provided a kind of utopian hope for large-scale societal change. In reality, the acceleration of digital innovation across sectors and the world has disrupted business as usual and exposed systemic challenges and inequalities. This is what Cambridge professor Michael Barrett points out on the Delve podcast as he discusses his latest research examining the possibilities and limits of digital innovation.
“Any crisis will disrupt work practices in ways that challenge routines that have a need for new ways of operating,” explains Barrett. “We have seen how at scale, digital platforms allow us to engage in activities, whether it's telemedicine, whether it's learning opportunities or sales meetings through Zoom, many things that we knew were possible, but didn't scale anywhere near that. But we must also always look at the tension and the critical issues that might produce new risks, in that these platforms are becoming increasingly indispensable and overdependence on them raises concerns.”
For research-based insights on diversity, equity, and inclusion in job recruitment, listen to the Delve podcast interview and read the article with Michael Barrett on Delve.
Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube.
Hosted on Acast. See acast.com/privacy for more information.
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