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In a world that won’t stop changing, knowing what matters most can make all the difference. Yara Shahidi and Keri Salter are a mother-daughter duo building a more inclusive and imaginative Hollywood through their production company, 7th Sun Productions. In this episode, Anne sits down with Yara and Keri at the TED Conference in Vancouver to dig into their “highest order” framework for aligning purpose with priorities. They also reflect on how purpose evolves over a lifetime and explore what today’s changemakers can learn from previous generations.
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Follow Yara Shahidi on Instagram, TikTok, and her podcast The Optimistic ProjectFollow Keri Salter on Instagram and LinkedInLearn more about 7th Sun ProductionsConnect with the team
Follow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTokFor the full text transcript, visit ted.com/podcasts/fixable-transcripts
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In uncertain times, purposeful work can feel impractical and out of reach. But award-winning investigative reporter Jodi Kantor argues that meaning is both essential and available to all of us. Anne and Frances dive into the lessons from Jodi’s latest book, “How to Start: Discovering Your Life's Work,” and explore practical strategies for anyone looking to chart a more purposeful career. The three also discuss two key principles for finding work that matters and challenge the idea that economic stability and purpose are mutually exclusive.
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Follow Jodi Kantor on Instagram, LinkedIn, and at https://jodikantor.com/Buy How to Start: Discovering Your Life's WorkRead Jodi's NYT's articlesConnect with the team
Follow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTokFor the full text transcript, visit ted.com/podcasts/fixable-transcripts
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Does your “dream job” really exist? You may know Emily Durham as Emily the Recruiter on social media, where she shares practical, refreshingly honest career advice and coaches people through the biggest professional decisions of their lives. Emily doesn’t believe in the idea of a dream job. In this episode, she joins Anne to make the case for the “awake job” that actively fits into your purpose, lifestyle, and financial needs. Emily reflects on how her own purpose has evolved over time, and answers questions from listeners about how to gracefully quit a job, find a path forward when you feel stuck, and communicate your values to a potential employer.
Featured guest
Follow Emily Durham on Instagram, YouTube, TikTok, and at https://emilydurham.org/Listen to Clock In with Emily DurhamConnect with the team
Follow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTokFor the full text transcript, visit ted.com/podcasts/fixable-transcripts
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What is your true purpose—and how do you find it? This month, Anne and Frances are tackling one of life’s biggest questions in search of answers for Fixers of all ages, from fresh graduates charting their first career moves to seasoned executives craving something more. In this episode, Anne sits down with Molly Graham, a former executive at Facebook and the new host of TED’s WorkLife podcast, to explore what it means to pursue meaningful work and stay open to opportunities you never saw coming. They also answer a question from a new graduate about finding your purpose somewhere between work and life.
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Follow Molly on Instagram, LinkedIn, and at glueclub.com/Subscribe to Molly’s Substack LessonsWatch WorkLife with Molly Graham videos on YouTube at TEDAudioCollectiveFollow TED on X, Instagram, Facebook, LinkedIn, and TikTokConnect with the team
Follow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTokFor the full text transcript, visit ted.com/podcasts/fixable-transcripts
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You might think the biggest, most prestigious job is always the right career move. Patty Stonesifer — founding CEO of the Bill & Melinda Gates Foundation and an early Amazon board member — says that’s exactly the wrong way to decide what to do next. So what should guide your career? In this special episode from WorkLife with Molly Graham, Patty shares the nine-word personal mission statement she’s used for decades to filter opportunities, turn down what doesn’t fit, and speak up for what matters. Patty shares how you can write your own, and even coaches Molly through creating hers in real time.
WorkLife is a podcast from TED where host and company builder Molly Graham and her expert guests talk through the messy feelings we all experience at work. Ambition and failure, joy and burnout, confidence and self-doubt — this show digs into it all to help you build a career without losing yourself. Listen now: https://link.mgln.ai/kEuQow
For the full text transcript, visit ted.com/podcasts/fixable-transcripts
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When people don’t feel safe speaking up at work, fear spreads, trust falls apart, and good people head for the exits. That’s the story emerging from Unwell Networks, the media company led by Call Her Daddy host Alex Cooper and her husband, Matt Kaplan, where reports describe an alleged pattern of intimidation and retaliation inside the company. In this Unsolicited Advice segment, Anne and Frances unpack what appears to have gone wrong at Unwell Networks and break down the concept of psychological safety: why it matters so much to high-performing teams, how leaders can unknowingly undermine it, and what it takes to build a workplace where people feel safe enough to ask questions, admit mistakes, and disagree without being afraid of what will happen next.
Connect with the team
Follow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTokFor the full text transcript, visit ted.com/podcasts/fixable-transcripts
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You can’t avoid stress altogether, but you can choose the kind that helps instead of harms. In this Quick Fixes episode, Anne and Frances are joined once more by Master Fixer Kelly McGonigal to tackle three listener questions in under 30 minutes. One listener asks how to spot the early signs of burnout, another worries about adding the stress of a new job to their already stressful home life, and a final Fixer wants help breaking a compulsive email-checking habit.
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Follow Kelly McGonigal on Instagram and at https://www.kellymcgonigal.comBuy Kelly's book Joy Is a Risk Worth TakingConnect with the team
Follow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTokFor the full text transcript, visit ted.com/podcasts/fixable-transcripts
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We all deal with stress in our lives, and it’s tempting to try to avoid it altogether. But the people who face stress head-on often handle it most skillfully. In this episode, Anne and Frances are joined by Kelly McGonigal, a health psychologist and lecturer at Stanford University who studies different ways people respond to stress. Together, they unpack practical strategies to strengthen your stress response, examine the choices and attitudes of people who thrive under pressure, and explore the benefits of a “challenge” mindset for you and your team. Kelly also shares nine simple strategies for finding courage in high-stress moments, and makes the case that joy is a risk worth taking.
Featured guest
Follow Kelly McGonigal on Instagram and at https://www.kellymcgonigal.comBuy Kelly's book Joy Is a Risk Worth TakingConnect with the team
Follow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTokFor the full text transcript, visit ted.com/podcasts/fixable-transcripts
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Do you feel like work is taking over your life? Guy Winch is a psychologist and author of the book Mind Over Grind: How to Break Free When Work Hijacks Your Life. In this episode, Anne sits down with Guy at the annual TED conference in Vancouver to discuss the insidious ways work can follow you home and how to set boundaries to avoid burnout. They dig into the harmful effects of after-hours rumination, share practical rituals to help you separate work from the rest of your life, and offer tips on how to take a truly restorative vacation.
Featured guest
Follow Guy Winch on Instagram, LinkedIn, and at https://www.guywinch.com/Buy Guy's book Mind Over GrindConnect with the team
Follow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTokFor the full text transcript, visit ted.com/podcasts/fixable-transcripts
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Southwest has long been a beloved, low-cost airline with free checked bags, minimal fees, and one class of seating that made flying feel simple and fair. But recent reversals of those policies, in favor of the bottom line, have left both customers and employees feeling betrayed. In this Unsolicited Advice segment, Anne and Frances take a closer look at what Southwest got so right in the beginning, the decisions that led to this moment, and what CEO Bob Jordan could still do to turn the plane around.
Connect with the team
Follow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTokFor the full text transcript, visit ted.com/podcasts/fixable-transcripts
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When it comes to many jobs—think food service and frontline retail—conditions can be miserable and demoralizing. But it doesn’t have to be that way. In this episode, Anne and Frances call in MIT professor Zeynep Ton, author of The Good Job Strategy and founder of The Good Jobs Institute, to investigate the systems that make jobs bad and reveal what it takes to make them better for everyone. Zeynep breaks down the four elements of her “good job strategy,” and together they look at companies that have made these changes and are outperforming because of it.
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Follow Zeynep Ton on LinkedIn and at https://www.zeynepton.com/Connect with the team
Follow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTokChapters
WHAT IS A GOOD JOB AND WHAT ARE THE STAKESCOMPANY EXAMPLES THAT USE THE GOOD JOB STRATEGY DOING IT SMALL SCALE WITH MOE’S ORIGINAL BBQFOUR OPERATIONAL CHOICES THAT LEAD TO GOOD JOB OUTCOMES1- FOCUS AND SIMPLIFY 2 - STANDARDIZATION & EMPOWERMENT3 - CROSSTRAINING4 - OPERATE WITH SLACKHOW TO APPLY THESE CHANGES TO YOUR SMALL TEAMFor the full text transcript, visit ted.com/podcasts/fixable-transcripts
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What gets in the way of good communication? In this special Quick Fixes episode, Anne and Frances are joined by Matt Abrahams, Stanford lecturer and bestselling author of Think Faster, Talk Smarter, to answer questions from listeners about how to communicate effectively. One listener struggles giving feedback to their elders, and another has a hard time speaking from the heart. A third listener finds themself getting defensive when asked questions, and the last caller wants to learn to speak like a leader without using empty jargon.
Featured guest
Follow Matt Abrahams on Instagram, LinkedIn, and at https://mattabrahams.com/Connect with the team
Follow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTokFor the full text transcript, visit ted.com/podcasts/fixable-transcripts
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When you mess up, a sincere apology can make all the difference. But making things right takes more than a simple “I’m sorry.” In this episode, Adam takes us from the pre-kindergarten classroom to Formula One’s race track to investigate what it takes to make amends, right wrongs, and repair relationships.
Guests: pre-K teacher Kath Konecky; management professor Beth Polin; Formula One executive Mark Gallagher.
For the full text transcript, visit ted.com/podcasts/fixable-transcripts
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Communication is a performance, and if you want to land it, you need to approach it like a performer. In the second part of this essential Toolkit segment, Anne and Frances break down their “deeply/simply” communication framework, share practical advice on how to take control of your presence as a speaker, and make a persuasive case for practicing in low-stakes environments. Frances also shares a surprising piece of style advice.
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Follow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTokFor the full text transcript, visit ted.com/podcasts/fixable-transcripts
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We’ve all heard that actions speak louder than words—but the words you choose can have a profound impact on the actions of the people around you. In the first part of this essential Toolkit segment, Anne and Frances break down the learnable skills that everyone can use to communicate more confidently and effectively. They share practical ways to help others avoid embarrassment, get on the same “frequency" with your conversation partners, and deliver comments that are clear, concise, and persuasive.
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Follow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTokFor the full text transcript, visit ted.com/podcasts/fixable-transcripts
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Giving and receiving feedback is an important part of any job or relationship—but it can be tricky to get it right. This season, Anne and Frances are introducing a new segment called Toolkit: a practical guide to ideas, tools, and frameworks that can help you reach your goals at work and beyond. In this episode, they break down the different kinds of workplace feedback and share common pitfalls that can keep you and your colleagues from reaching your full potential. They also offer actionable tips for delivering both praise and critique, along with advice for what to do with criticism that falls short of constructive.
Connect with the team
Follow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTokFor the full text transcript, visit ted.com/podcasts/fixable-transcripts
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The Washington Post, owned by Jeff Bezos, recently carried out a massive layoff that eliminated more than a third of its staff. In this episode of Unsolicited Advice, Anne and Frances dive deeper into the underlying issues affecting the paper and the journalism industry at large, arguing that Bezos should sell the company to a team of can-do entrepreneurs who are willing to truly listen to the data, take big swings, and rebuild the paper’s reputation at a time when great journalism is more important than ever.
Connect with the team
Follow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTokFor the full text transcript, visit ted.com/podcasts/fixable-transcripts
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We all carry insecurities and negative beliefs that can quietly hold us back—but rewriting that narrative is up to us. In this episode, Anne and Frances call on leadership expert and executive coach Muriel Wilkins, author of the new book Leadership Unblocked, to unpack the self-doubt that often stands in our way. Together, they break down Muriel’s seven most common leadership blockers, examine where these limiting beliefs come from, and answer listener questions about how to get what you want at work.
Featured guest
Follow Muriel Wilkins on Instagram, LinkedIn, and at https://www.murielwilkins.com/Buy Leadership Unblocked by Muriel WilkinsConnect with the team
Follow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTokFor the full text transcript, visit ted.com/podcasts/fixable-transcripts
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When an organization lays people off, those who remain are often left scrambling to find their footing – and hold other people up – in an environment that no longer feels stable. In the wake of ongoing tech layoffs and the Trump administration’s efforts to reshape the public sector, Anne and Frances are back with a new Unsolicited Advice segment to set the record straight about what layoffs mean for an organization — and the responsibility leaders have to own what went wrong.
This episode originally aired on March 3, 2025.
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Follow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTokFor the full text transcript, visit ted.com/podcasts/fixable-transcripts
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What makes a company extraordinary? In this episode, Anne and Frances study Zappos, the online shoe retailer that shaped the early days of e-commerce and even outperformed Amazon by delighting everyone in its ecosystem, from customers to employees to suppliers. They discuss how the company bet on exceptional service rather than traditional marketing, built a deliberately distinctive workplace culture, and the steps founder Tony Hsieh took to put happiness at the center of his business model.
Connect with the team
Follow Anne on Instagram and LinkedIn Follow Frances on Instagram and LinkedInWatch Fixable videos on youtube.com/@TEDAudioCollectiveVisit Anne and Frances’ websiteHave a question you want Anne and Frances to solve? Email the team at [email protected] or leave a voicemail at 234-349-2253Follow TED on X, Instagram, Facebook, LinkedIn, and TikTokFor the full text transcript, visit ted.com/podcasts/fixable-transcripts
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