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In episode 165, Coffey talks with Randy Anderson about managing sales teams effectively. They discuss the differences between managing sales teams and other departments; the importance of proper sales management techniques; balancing sales goals with organizational needs; the role of CRM systems in sales; transitioning from salesperson to sales manager; managing high-maintenance, high-performing employees; hiring and matching sales candidates to organizational style; and compensation strategies for sales teams.
Donât miss Randy Anderson and other amazing speakers at the HR Southwest Conference on October 13th â 16th. For more information, visit https://www.hrsouthwest.com.
Good Morning, HR is brought to you by ImperativeâBulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Randy Anderson is co-founder of E3 Professional TrainersâŠa training firm that provides workplace and life training for individuals, teams, and companies. His strategies are designed to help people become more engaged in their work, better equipped to do it, and feel empowered to live a more fulfilling and influential life.
Before starting E3 in 2005, Randy spent 20 years in sales and management. Most of that time was spent in media sales, which gave him the opportunity to work with virtually every type of business and industry. It is from that experience that he draws the ideas and strategies to help his clients improve their performance in the workplace and to achieve their maximum potential in life.
Randy was awarded the designation of Certified Speaking Professional in 2012. This is the highest earned designation given by the National Speakers Association, recognizing proven expertise in speaking eloquence, business enterprise, and professional ethics.
Randy received his Bachelor of Science in Agricultural Communications from Texas Tech University in 1990. Since that time, he has participated in and completed numerous training courses including; Your Leadership Legacy (Ken Blanchard Co.),Changing the Picture (Ziglar Corp.), Ethics 101 (Cox Enterprises, Inc.), LifeNet Time Management Training (Life Net Inc.), Basic Selling Skills (AVI International), Top Selling (Ziglar Corp.), Professional Selling Skills (Learning International), System 21 Selling (Executive Decision Systems), and Fast Track Media Sales (Cox Media, Inc.). His most valuable experience has come through more than 25 years of on-the-job, real-world experience: 12 of which were spent managing others, and over 16 years running his own company.
Randy Anderson can be reached at
https://www.e3professionaltrainers.com
https://www.linkedin.com/in/randyandersontrainer
https://twitter.com/e3proftrainers
https://www.facebook.com/E3ProfessionalTrainers
About Mike Coffey:
Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher.
In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business.
Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Imperative has been named the Texas Association of Businessâ small business of the year and is accredited by the Professional Background Screening Association.
Mike shares his insight from 25 years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community.
Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year.
Mike is a member of the Fort Worth chapter of the Entrepreneursâ Organization and is a volunteer leader with the SHRM Texas State Council and the Fort Worth Chamber of Commerce.
Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200).
Mike and his very patient wife of 27 years are empty nesters in Fort Worth.
Learning Objectives:
1. Develop effective sales management strategies that balance individual sales goals with overall organizational objectives and interdepartmental cooperation.
2. Implement appropriate training and support systems for transitioning successful salespeople into effective sales management roles.
3. Design compensation and incentive structures that motivate sales teams while aligning with company values and financial goals.
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đ”Injunction Junction, whatâs your function? Shooting down rules, and actions, and causesâŠđ”
In episode 164, Coffey talks with Julia Gannaway about the impact of the end of Chevron deference on several recent court decisions. The discuss the power shift to administrative agencies under Chevron deference; the Supreme Courtsâ rationale in the Loper decision; the nationwide injunction against the Federal Trade Commissionsâ noncompete rule; the Supreme Courtâs Starbucks decision holding the National Labor Relations Board to a higher standard when seeking injunctions; the impact of the Fifth Circuitâs overruling of the Department of Laborâs âtip credit rule;â and whether this trend will extend to the DOLâs latest changes to the salary requirements for exempt employees.
Links to stuff they talked about are on our website at https://goodmorninghr.com/EP164 and include the following topics:
- School House Rock: Conjunction Junction
- The End of Chevron Deference: What the Supreme Courtâs Ruling in Loper Bright Means for the Regulated Community
- Practical Guidance on Labor and Employment Issues in a Post-Chevron World
- Legal Challenges to the U.S. Department of Laborâs New Overtime Rule
- Texas federal court partially enjoins DOLâs overtime final rule
- Supreme Court, in Starbucks Ruling, Curbs Labor Regulatorâs Authority: In a blow to the National Labor Relations Board, the justices made it more difficult to order employers to reinstate fired workers.
- Starbucks v. McKinney: Implications of the Supreme Courtâs Ruling on 10(j) Injunctions
- Judge Issues Nationwide Injunction on FTC Noncompete Final Rule,
- Judge Tosses FTC Ban on Noncompete Agreements
- Fifth Circuit Strikes Down DOL Tip Credit Rule: What It Means for EmployersGood Morning, HR is brought to you by ImperativeâBulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Julia Gannaway is a 1991 graduate of Texas A&M with an economics degree and obtained her J.D. from the University of Houston in 1994. Her law firm â Ross, Gannaway, Clifton PLLC â dedicates itself solely to assisting employers. She advises clients on matters relating to federal and state agency investigations, conducts employer investigations, prepares and revises employer handbooks, and advises clients on pay matters including the FLSA and the Texas Pay Day Act. She is a member of the Texas Bar College. Julia currently serves on the Fort Worth HR Board of Directors as Legal and Legislative Director.
Julia Gannaway can be reached at
https://rossgannaway.law
https://www.linkedin.com/company/rossgannawayclifton
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Businessâ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneursâ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
Understand the history of the Chevron rule and the impact of the Loper ruling on administrative agencies.Make well-informed decisions about the use of noncompete agreements following the vacation of the Federal Trade Commissionâs rule by a federal court.Consider adjustments to tipped employeesâ compensation compliant with federal law. -
Fehlende Folgen?
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In episode 163, Coffey talks with George Rogers about creating effective workplace cultures and increasing employee engagement. They discuss defining organizational culture and employee engagement; the importance of engagement for business performance; key factors driving employee retention and satisfaction; the impact of AI on workforce development; effective performance management practices; the role of leadership in fostering engagement; and the importance of frequent, meaningful feedback.
Good Morning, HR is brought to you by ImperativeâBulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
George Rogers has spent over two decades dedicated to inspiring leaders and transforming workplace cultures. Globally recognized as a keynote speaker, George delivers powerful insights on fostering purposeful and profitable businesses.
His book Champion Your Purpose offers practical steps for creating work environments supporting people and profits. It's a guide for those who want to lead with impact.
As the Chief Culture Officer at Lighthouse Research & Advisory and Culture of Good and founder of CandL llc, he has committed himself to shaping workplaces that are as people-focused as they are successful.
George helps organizations and leaders craft cultures rooted in purpose, ensuring that their work makes a positive difference while driving business growth.
George Rogers can be reached at
https://www.championyourpurpose.com
https://www.linkedin.com/in/thegeorgerogers
https://x.com/thegeorgerogers
https://www.facebook.com/georgerogerstalk
https://www.instagram.com/thegeorge_rogers
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Businessâ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneursâ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Implement a comprehensive employee development strategy that focuses on leveraging individual strengths and providing growth opportunities.
2. Establish regular, structured feedback processes, including peer-to-peer recognition and frequent check-ins between managers and employees.
3. Develop leadership skills that emphasize active listening and understanding employee concerns without immediately trying to "fix" problems.
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In episode 162, Coffey talks with Francisco Solis about global immigration strategies and challenges for multinational companies. They discuss CBRE's global talent management approach; integrating immigration strategy with corporate strategy; business travel compliance issues; cultural adaptation for expatriates; comparing U.S. immigration policies with other countries; safety and diversity considerations for international assignments; and key factors in deciding where to expand or hire internationally.
For more information about the Texas SHRM Global Conference on September 19th visit https://www.texasshrmglobalconference.org/
Good Morning, HR is brought to you by ImperativeâBulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Francisco Solis leads the Global Immigration Program at CBRE. In this role, he oversees global immigration strategy, which aligns with leaderships priorities to attract and retain top talent.
Francisco has over 16 years of in-house experience in immigration, international HR, and expatriate management. His experience has included major players in Oil & Gas, Tech and Commercial Real Estate; which include two Fortune 100 organizations.
Francisco Solis can be reached at
https://www.linkedin.com/in/francisco-solisgm
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Businessâ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneursâ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Develop a comprehensive global immigration strategy that aligns with corporate goals and considers the full lifecycle of international employees.
2. Implement robust compliance measures for international business travel, considering varying regulations across countries.
3. Evaluate multiple factors beyond immigration policies when expanding internationally, including local talent pools, ease of hiring, cultural fit, and legal considerations.
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In episode 161, Coffey talks with Meredith Morris about global employment strategies and challenges for U.S.-based companies. They discuss the Texas SHRM Global Business Conference; reasons companies seek international talent; alternatives to H-1B visas; risks of misclassifying workers as independent contractors; employer of record (EOR) services; cultural differences in international employment; and legal compliance issues in global hiring.
Register for the Texas SHRM Global Business Conference at https://www.texasshrmglobalconference.org/
Good Morning, HR is brought to you by ImperativeâBulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Meredith Morris is a seasoned global mobility professional with over 25 years of progressive experience across multiple verticals within the global business services and relocation management space.
Meredith is the current Director, International Development with Global Expansion where her focus is educating and supporting international companies to align strategies and solutions to mobilize and hire people resources globally.
Meredith is the current Director of the Texas SHRM Global Business Conference, served for over 11 years on Houston Relocation Professionals Board of Directors in multiple capacities including former President and Vice President, along with involvement with Texas SHRM, SHRM and Worldwide ERC.
Meredith, currently based in Houston, Texas, is a graduate of the University of Houston, where she earned her BBA in Marketing. She is a licensed Realtor and has earned the SHRM-CP designation through the Society of Human Resource Management, as well as Certified Relocation Professional (CRP) and Global Mobility Specialist (GMS) designations through Worldwide Employee Relocation Council.
On a personal note, she is a mother to two young adult boys, One a Sophomore in College and one about to be a Freshman in college, a fur baby Australian Shepard named Boo and enjoys reading, baseball, salt water fishing and the beach.
Meredith Morris can be reached at
https://texasshrm7.wildapricot.org
https://www.globalexpansion.com
https://www.linkedin.com/in/meredith-morris-crp-gms
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Businessâ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneursâ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Explore alternative strategies for international hiring to comply with local laws and mitigate risks.
2. Evaluate the benefits and challenges of tapping into global talent pools, including legal, cultural, and operational considerations.
3. Develop awareness of cross-cultural communication issues and implement training to improve international workplace interactions.
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In episode 160, Coffey talks with Matt Morris about various health insurance options and strategies for employers, particularly small to medium-sized businesses. They discuss recent trends in health insurance cost increases; comparing traditional fully-insured plans to alternative funding methods; health savings accounts (HSAs) and health reimbursement arrangements (HRAs); level-funded and self-funded plans; captive insurance arrangements; reference-based pricing; the importance of employee education and communication; and criteria for selecting an insurance broker.
Good Morning, HR is brought to you by ImperativeâBulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Matt is a Fort Worth native graduating from Aledo High School then Hardin-Simmons University where he obtained his BBA in Finance and Leadership, graduating with honors in 2002. He was a two-time NCAA All-American offensive lineman while working through college where he met his wife Sarah. In 2006 Matt received his MBA from Texas Christian University while helping grow Gus Bates Insurance & Investments serving in operational, consulting, Team Lead and President roles from 2002-2020.
In July of 2020 Gus Bates joined HUB in a very strategic move to merge 2 great offices within Fort Worth. Matt then assumed the role of Area President and now leads the combined teams. The HUB Fort Worth family is a passionate, energetic team with the guiding principle âDonât tell me how much you know, just show me how much you care.â Matt leads by example. He supports and encourages teams pushing themselves to âfind the better way,â constantly. He believes the "pursuit of excellence" is something that should never end! Matt holds his Texas Life, Accident & Health, Texas Insurance Counselors, and Texas Property & Casualty licenses. He also holds FINRA Series 7, Series 65, and Series 63 licenses, a Chartered Benefits Consultant Designation, among others.
In his spare time, Matt enjoys spending time with his wife Sarah and two daughters, Lillian and Hannah. As a family they enjoy anything outdoors, traveling, reading, coaching and competing in kids sports which often occupies their weekends. They are active members of Christ Chapel Bible Church, part owners in the Aledo Volleyball Club, and Matt serves on numerous boards such as First Financial Bankâs Advisory Board and Aledoâs various Growth Committees, among others.
Matt Morris can be reached at
https://www.hubinternational.com/
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Businessâ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneursâ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Explore alternative funding methods like level-funded plans, self-funded plans, and captive arrangements to potentially reduce healthcare costs and increase flexibility.
2. Implement effective employee communication strategies to educate staff about their health insurance options and the true costs of coverage.
3. Evaluate insurance brokers based on their technological capabilities, customer service, and ability to provide ongoing education and support, rather than solely on premium rates.
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In episode 159, Coffey talks with Mark Smith about employersâ shift towards skills-first hiring. They discuss the evolution of applicant evaluation to skills-first hiring; the diminishing relevance of college degrees in hiring; the importance of soft skills in employee retention; the process of developing a skills-based hiring approach; the use of assessments and structured interviews in hiring; preventing cheating in skills assessments; and the ethical considerations of candidate projects or role-play assessments.
Mark Smith best-selling book âA Better Choice: The Managerâs Guide to Skills-First Hiring.â https://a.co/d/hTK228B
Good Morning, HR is brought to you by ImperativeâBulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Mark Smith, Ph.D., is a distinguished HR expert and the Principal Consultant at A Better Choice Hire, specializing in candidate assessments. He is the author of the recent best-selling book, âA Better Choice: The Managerâs Guide to Skills-First Hiring.â
With a Ph.D. in Industrial-Organizational Psychology from the University of South Florida, Mark has dedicated his career to advancing hiring practices and talent management strategies. Named one of the top 50 HR Professionals and Leaders of 2024, he also serves on the Advisory Board for Xobin.
Mark's innovative approaches to candidate assessment and his extensive experience in HR assessments and validation have earned him a reputation as a leader in the field. He presented expert testimony about skills-based hiring to the U.S. House Committee on Education and the Workforce and has collaborated with the National Academy of Science on the future of work.
In addition to his consulting work with various organizations, Mark has made significant contributions to HR research and certification exams for HR professionals. His primary focus is helping companies stay competitive by hiring the right people.
Beyond his professional achievements, Mark is also an accomplished ballroom dancer alongside his wife, Kira. They have reached the Gold level at Arthur Murray Dance and have performed in the Nutcracker and Don Quixote with the Virginia Ballet Company. Originally from Kalamazoo, Michigan, Mark brings a unique blend of scientific rigor, creative problem-solving, and passion for human potential to all his endeavors.
Mark Smith can be reached at
www.abetterchoicehire.com
www.linkedin.com/in/mark-smith-ph-d-1776201a8
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Businessâ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneursâ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Implement a skills-first hiring approach that focuses on evaluating candidates' actual abilities rather than relying solely on credentials or experience.
2. Develop structured interview processes and utilize appropriate assessment tools to effectively measure both technical and soft skills.
3. Design ethical and time-efficient methods for final candidate evaluation, such as brief role-play assessments, to make informed hiring
decisions without exploiting candidates' time. -
In episode 158, Coffey talks with Ashley Smalley about recent HR trends and news items related to employee engagement and workplace culture.
They discuss Gallup's global survey on gender differences in employee engagement; the importance of leadership communication and employee feedback; the concept of "personality hires" and its potential drawbacks; productivity anxiety among employees; and the dangers of making broad generalizations about demographic groups in the workplace.
Links to stuff they talked about are on our website at https://goodmorninghr.com/EP158 and include the following topics:
Women's Engagement Advantage Disappears in Leadership Roles 42% of Employee Turnover Is Preventable but Often IgnoredWhat's a personality hire? Here's the value they bring to the workplace Have we entered an era of âtoxic productivityâ?Good Morning, HR is brought to you by ImperativeâBulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Ashley Smalley is the Founder of Smalley Consulting, a certified human resources professional, a trusted consultant, and an adept facilitator in the workplace culture sphere. Her passion is for people to enjoy their work because they enjoy the people with whom they work, and she accomplishes this with her talent for tailored leadership and people development strategies.
Her eclectic work experience from retail, local government, oil and gas, and the local church has given her a unique perspective on people in the workplace, regardless of industry. She uses that perspective to bring practical teaching that can be utilized immediately.
Ashley Smalley can be reached at
Smalley Consulting Website
Follow Ashley on LinkedIn
Follow Ashley on Facebook
Follow Ashley on Instagram
Follow Ashley on Youtube
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Businessâ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneursâ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Develop effective communication strategies and feedback mechanisms to increase employee engagement and reduce turnover.
2. Evaluate hiring practices to balance personality fit with necessary skills and consider the impact on existing team dynamics.
3. Implement individualized approaches to employee management, avoiding generalizations based on demographics and focusing on understanding each employee's unique needs and motivations.
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In episode 157, Coffey talks with Kristine Conway about the evolution of HR roles from generalists to business partners to trusted advisors. They discuss the difference between âbusiness partnersâ and âtrusted advisors;â the importance of resilience and emotional intelligence; developing listening and coaching skills; building relationships to establish trust; and growing from transactional to relationship-based interactions.
Good Morning, HR is brought to you by ImperativeâBulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Kristine is a visionary in the process of guiding leaders to become more effective by shifting from 'fixing problems' to 'facilitating solutions'. With a foundation in change management and emotional intelligence models, she offers a fresh perspective to HR executives and organizations who aim to contribute at their highest level.
Kristine's unconventional 'stop fixing' philosophy stands out, emphasizing the power of facilitation in achieving lasting solutions while humanizing work-culture.
Her focus on creating effective and sustainable solutions resonates with HR professionals seeking lasting organizational change.
Backed by her expertise in change management and emotional intelligence, Kristine helps leaders increase self-awareness and remove barriers to success.
With over 20 years of experience, Kristine has excelled in organizations with revenues ranging from 60 million to 9 billion across industries like software development, aerospace, finance, and healthcare.
Kristine advances leaders through one-on-one coaching, leadership development programs, ICF accredited coaching education, and online courses, ensuring tailored solutions for each HR executive's unique needs.
Kristine is passionate about developing leaders who can remove barriers and maximize their teams' contributions, recognizing this as the most significant asset a leader can bring to an organization.
She holds a masterâs degree in management and administrative sciences with a concentration in Organizational Behavior and Executive Coaching from the University of Texas at Dallas. Kristine is also a certified Professional Certified Coach (PCC) by the International Coaching Federation. Effective Focus, Inc. is also an education provider for SHRM, HRCI, and ICF.
Kristine Conway can be reached at
https://effectivefocusinc.com/
https://thewellequippedcoach.com/landing-page
https://www.linkedin.com/in/kristineconway
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Businessâ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneursâ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Develop resilience and emotional intelligence to become a more effective HR practitioner.
2. Practice active listening and coaching techniques to better support and guide employees and leaders.
3. Cultivate relationships with key stakeholders to transition from transactional interactions to becoming a trusted advisor.
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In episode 156, Coffey talks with Dee Maddox about the business impact of âputting people first.â
They discuss the meaning of a âpeople-firstâ approach; balancing people-first practices with business objectives; common mistakes companies make in implementing people-first strategies; the consequences of neglecting people in favor of processes; the concepts of reboarding and retooling employees; and the importance of trust and open communication in organizations.
Good Morning, HR is brought to you by ImperativeâBulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
DeAdrian "Dee" Maddox, the Chief Excellence Officer (CEO) of DMX Consulting, LLC, is a skilled human resource professional with over 20 years of experience. She is passionate about putting the 'H.U.M.A.N.' back into human resources to assist businesses in achieving their objectives. Dee is not only a consultant but also an accomplished trainer, sought-after public speaker, published author, and regular podcast guest.
She has received recognition for her achievements, including being named one of the 2023 Your Hour, Her Power Women's History Month Honorees, the 2022 Junior League of Collin County Volunteer of the Year, and graduating from Leadership Frisco Class XXIV in 2021. She is an active member of NSA North Texas and DallasHR.
Dee holds a bachelor's degree in Business from the University of Alabama at Birmingham and an MBA from George Washington University. Her personalized approach to her work is well-known, and her clients and colleagues describe her as a skilled and knowledgeable professional who always strives to understand each business's unique needs and prioritize people over processes to enhance the employee experience.
Originally from Birmingham, Alabama, Dee lives in Frisco, Texas, with her family. She enjoys serving the community, traveling, and watching old movies.
Dee Maddox can be reached at:
https://deemaddoxconsulting.com
https://www.linkedin.com/in/deemaddox
https://twitter.com/dmxconsulting1
https://www.facebook.com/dmxconsulting1
https://www.instagram.com/dmxconsulting
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Businessâ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneursâ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
Implement active listening and understanding practices to align individual needs with organizational goals.Develop strategies for regular reboarding and retooling of employees to keep them updated on organizational changes.Foster a culture of trust and psychological safety where employees feel empowered to voice concerns and contribute to process improvements. -
In episode 155, Coffey talks with Tony Buffum about the evolving freelance workforce and its impact on the labor market.
They discuss the growth of the freelance workforce; differences between gig jobs and freelance work; the increasing preference for freelance work among younger generations; the use of platforms like Upwork for accessing diverse talent; the benefits of hiring fractional executives through freelance platforms; and the role of freelancing for retirees and experienced professionals.
Good Morning, HR is brought to you by ImperativeâBulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Tony Buffum is VP of HR Client Strategy at Upwork. As a key member of the senior-level executive client strategy team, Buffum is responsible for accelerating growth of current and prospective Upwork enterprise clients, helping them solve HR challenges related to finance, procurement and talent transformation. Buffum is an accomplished HR professional with more than two decades of experience leading global HR teams as well as driving transformational change in company culture, organizational design, performance management, and employee integration and engagement.
He joins Upwork following a series of noteworthy leadership positions including chief human resources officer (CHRO) at FLIR Systems, VP of global human resources at STANLEY Security, VP of human resources at Stanley Black & Decker and others. Alongside his role at Upwork, he serves as Chairperson of PEI Human Capital Forum and is the HR Venture Advisor at SemperVirens, an early-stage venture capital fund investing in technology transforming healthcare work and financial wellness.
Buffum graduated from Cornell University with a B.S. in Industrial & Labor Relations.
Tony Buffum can be reached at
https://www.upwork.com
https://www.linkedin.com/in/tony-buffum-hrexecutive
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Businessâ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneursâ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Adapt to the growing freelance workforce by understanding the differences between traditional employees, freelancers, and gig workers, and the specific benefits each type brings to the organization.
2.Facilitate effective integration and collaboration by addressing cultural and operational challenges, such as remote work, security protocols, and communication practices.
3. Leverage freelance platforms to access diverse talent and meet both short-term project needs and long-term strategic goals, while considering the potential for converting freelancers to full-time roles if appropriateâ.
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In episode 154, Coffey talks with Michele Haugh about employee engagement and how to enhance it within organizations.
They discuss the definition of employee engagement; the importance of operationalizing engagement activities; creating a 12-month roadmap for engagement; the necessity of ongoing leadership training and development; integrating company values into employee experiences; the impact of engagement on retention and productivity; and the common mistakes employers make regarding engagementâ.
Good Morning, HR is brought to you by ImperativeâBulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Michele Haugh is a seasoned HR expert with decades of experience across various roles, from specialist to senior leadership positions. Transitioning from corporate HR to consulting a decade ago, she co-founded EarlyHR solutions, offering strategic support to over 200 early and growth stage organizations.
Recognizing the crucial link between employee engagement and organizational success, Michele introduced EarlyEngage, a subscription-based service focusing on professional development and fostering engagement.
With a BS in Business and SPHR certification, Michele is close to finishing a graduate degree in HR and Organizational Development. Her passion lies in promoting inclusive practices, positive leadership, and people-first cultures. She is also the founder of CollabHRate, a thriving HR Consulting Community fostering collaboration and education for external consultants.
Outside of work, Michele finds joy in her role as a wife and mother to three children. Her adventurous spirit has led her to live in Bangkok, backpack across Europe, and raft through the Grand Canyon. Yet, she equally treasures quiet moments with her pups, indulging in a good book, and hosting gatherings with loved ones.
Michele Haugh can be reached at
https://www.earlyengage.com
https://www.earlyhrsolutions,.com
https://www.linkedin.com/in/michele-haugh-shrm-scp-401722b
https://www.instagram.com/earlyengage
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Businessâ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneursâ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Implement a structured 12-month roadmap for employee engagement initiatives to ensure consistent and effective planning.
2. Integrate company values into all aspects of the employee experience, including recruitment, onboarding, recognition, and accountability.
3. Provide ongoing leadership training and development to ensure managers have the necessary skills and support to lead effectively.
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In episode 153, Coffey talks with Brandon Jordan about the use of assessments in the employee selection and development process.
They discuss the different types of employee assessments available in the market and when each might be appropriate; the right questions to ask assessment providers; types of assessments and what they measure; the potential risks of using only cognitive assessments; three kinds of assessment; how to measure the effectiveness of assessments post-hire; complying with the Uniform Guidelines on Employee Selection Procedures; and the potential for bias in artificial intelligence implementations during the hiring process.
Good Morning, HR is brought to you by ImperativeâBulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Brandon is an organizational psychologist and scientist focused on the study of people, attitudes, emotions, and behavior in the workplace. As leader in talent management and organization development functions in practice, he is focused on using practical, applied research and analytics strategies to build data and evidence-based people practices, processes, and tools to strengthen organizations through their workforce.
Brandonâs deep areas of specialization and nearly 20 years of experience are primarily focused in employee assessment and employee engagement/experience measurement using psychometrics and people analytics methodology. His passion is to help businesses grow and develop through their people by helping employees 1) build their organization through hiring the right people, 2) the sustained development of the workforce, 3) and building better, high performing organizations through employee listening strategies. Brandon founded Workforce Lifecycle Analytics where he currently leads sales, analytics, and consulting and previously worked for Willis Towers Watson, IBM, Kenexa, and Batrus Hollweg International.
Brandon completed his graduate training at the University of Tulsa where he received his M.A. in Industrial and Organizational Psychology and received his B.A. in Psychology from the University of North Texas. Brandon is also a member of the Society for Industrial and Organizational Psychology (SIOP), Society of Human Resource Management (SHRM), DallasHR (Dallas SHRM Chapter), as well as an active researcher in the academic community participating in conferences and studies contributing to scientific research.
Brandon Jordan can be reached at
https://workforcelifecycle.com
https://www.linkedin.com/in/brandonjordantalent
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Businessâ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneursâ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Understand the different types of employee assessments and their applicability.
2. Understand the importance of validation when using assessments for use in the employment context.
3. Evaluate the effectiveness of post-hiring assessments.
-
In episode 152, Coffey talks with Dr. Kenneth Nichols about how a company's people practices can positively impact their community.
They discuss sustainability and corporate citizenship; the importance of visible leadership in the community; recruitment practices reflecting community diversity; the benefits of local recruiting and training programs; mentorship and coaching for developing employees; and the importance of critical thinking and people skills in the workplace.
Good Morning, HR is brought to you by ImperativeâBulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Dr. Kenneth Nichols resides in Fort Worth, TX, where he has cultivated a remarkable career centered on leadership development. His educational journey includes a Master of Business Administration (Human Resource Management) in 2003 and a Doctorate in Business Administration from California Southern University in 2019. In 2021, he further specialized by earning a Ph.D. in Product Management from Capitol Technology University.
As the founder of Nichols Leadership, LLC, Dr. Nichols is deeply committed to unlocking the potential of individuals and organizations. In 2021, he expanded his impact by partnering with Leadership Management, Inc. as a franchise owner.
His background as a Navy veteran with over 30 years of leadership experience adds a unique perspective to his work. Dr. Nichols served as a Navy Air Traffic Control Officer and Training Officer, collaborating with exceptional men and women worldwide.
Mentoring thousands of individuals across diverse backgrounds, Dr. Nichols has covered topics ranging from A to Z, encompassing personal and professional development. His energy, devotion, and unwavering commitment to clients drive measurable improvements.
Driven by a passion for lifelong learning, he exemplifies the intrinsic value of education and training and a purpose-driven leadership style that drives attitude and behavior changes internally for sustainable, positive results.
Dr. Kenneth Nichols can be reached at
https://www.nicholsleadership.com
https://www.linkedin.com/in/kennethnichols1
https://twitter.com/nichols_llc
https://www.facebook.com/nicholsleadership
https://z-p15.www.instagram.com/nicholsleadership
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Businessâ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneursâ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Understand the importance of integrating community-focused initiatives into corporate practices to build trust and positively impact both the organization and the local community.
2. Implement recruitment strategies that reflect the diversity of the community and foster inclusive hiring practices, enhancing both employee satisfaction and community relations.
3. Develop mentorship and coaching programs to support employee growth and skill development, ensuring a sustainable and loyal workforce while contributing to the overall health and productivity of the community.
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In episode 151, Coffey talks with Kelly Bubolz about the causes of burnout and how to address it within an organization.
They discuss the distinction between burnout and stress; the factors contributing to burnout in industries like hospitality and among remote workers; the changing work environment leading to increased burnout; the shift away from grind culture in younger generations; the organizational costs of burnout; signs of burnout in employees; and strategies for leaders to prevent burnout among their teams.
Good Morning, HR is brought to you by ImperativeâBulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Kelly Bubolz, a motivational and professional speaker, author, and dedicated trainer with over 17 years of strategic leadership in Human Resources. Throughout her career journey, Kelly has embraced the invaluable lessons life has presented, trusting in the process of growth and adaptation.
Combining theory and experience, Kelly delivers transformative programs that engage energy and productivity while preventing burnout.
Her journey began as a quest for physical healing but evolved into a deep exploration of the human condition, identification of controllable activities, sustainable habits, and the practice of self-discovery.
Today, Kelly shares her wealth of knowledge and empowers you to navigate the complexities of modern life with resilience and purpose.
Kelly Bubolz can be reached at
https://www.kbtrainingconnections.com
https://www.linkedin.com/in/kelly-bubolz-73b65011
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Businessâ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneursâ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Differentiate between burnout and stress in the workplace context.
2. Identify key factors contributing to burnout in hospitality and remote work sectors.
3. Develop strategies for leaders to prevent and address employee burnout effectively.
-
In episode 150, Coffey talks with Suzanne Lucas about her Evil HR Lady articles from May.
They discuss the kerfuffle that arose after she released an article suggesting that employees who change their work location without coordinating with their employee should be fired; the tax and regulatory issues employers and employees face when working in other states or countries; a private wealth managerâs assertion that 45-minute reference checks are better than interviewing applicants; why employment verifications are important to help mitigate future liability; circumstances where attempts to conduct more-thorough reference checks are justified; and the risks of using AI in recruiting.
Links to stuff they talked about are on our website at https://goodmorninghr.com/EP150 and include the following topics:
- Suzanne Lucasâ article, It's Time to Make 'Hush Trips' a Fireable Offense
- Robyn L. Garrettâs TikTok response
- The HRLearns Conversation, Balancing Flexibility and Compliance: Robyn Garrett, Suzanne Lucas and Victoria Purser
- Suzanne Lucasâ article, Do Reference Checks Really Matter?
- Suzanne Lucasâ article, ChatGPT Bias and The Risks of AI in Recruiting
- DallasHRâs AI June 7th webinar with Mike Coffey and Mary Baird
Good Morning, HR is brought to you by ImperativeâBulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Suzanne Lucas spent 10 years in corporate HR where she hired, fired, managed the numbers, and double-checked with the lawyers. She left the corporate world to advise people and companies on how to have the best Human Resources departments possible.
Suzanne integrates best practices with innovative ideas and humor, including using improv comedy as a tool for leadership development.
Suzanneâs writings have been published at CBS News, Inc. Magazine, Readerâs Digest, and many other sites. Sheâs been named a top influencer in HR. You can read her archives at EvilHRLady.org or check out
her Tedx Talk: Forget Talent and Get to Work.
Suzanne Lucas can be reached at
http://evilhrlady.org
https://www.linkedin.com/in/suzannemlucas
https://twitter.com/RealEvilHRLady
https://www.facebook.com/groups/evilhrlady
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Businessâ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneursâ Organization and volunteers with Texas SHRM.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Learning Objectives:
1. Understand the tax and regulatory risks associated with employees working in multiple jurisdictions.
2. Create a policy for management review and approval of temporary and permanent changes of work location.
3. Create practices to ensure that employment verifications and reference checks are used appropriately.
-
In episode 149, Coffey talks with Kurt Wilkin about people leadership in entrepreneurial firms.
They discuss the premise behind Kurt's book "Who's Your Mike," which focuses on the different kinds of workplace personalities encountered as an entrepreneurial firm matures; the evolution of HR in entrepreneurial businesses; common misconceptions that entrepreneurs have about people practices; what HR professionals often misunderstand about working in entrepreneurial firms; finding the balance between tactical and strategic HR; and the keys to building a successful culture in a growing firm.
Mentioned in the episode:
Kurtâs book, Who's Your Mike?: A No-Bullshit Guide to the People You'll Meet on Your Entrepreneurial Journey: https://a.co/d/4BgnGch
Exceprt from Whoâs Your Mike?: HR Rhoda: https://www.dropbox.com/scl/fi/hydaddz5jfo84znstzd2w/12.-Who-s-Your-Mike_-HR-Rhoda.pdf?rlkey=52au278hhaevml73lesm7182d&e=1&dl=0
All-In Podcast Episode 168: https://youtu.be/-Am0vMW3fA0?si=LeH5WLnE8mO4CA77&t=1855
Good Morning, HR is brought to you by ImperativeâBulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Kurt Wilkin is a gifted connectorâof dots, ideas, and people.
For the past 30 years, he has advised high-growth companies, starting his career with Ernst & Young, and today in his roles as Chairman of HireBetter and Managing Partner of Bee Cave Capital.
He's a serial entrepreneur with multiple successful exits and has helped hundreds of entrepreneurs and CEOs build their own companies.
Kurt Wilkin can be reached at:
https://www.HireBetter.com
https://www.WhosYourMike.com
https://www.linkedin.com/in/kurt-wilkin
https://twitter.com/KurtWilkin
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Businessâ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneursâ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Understand the evolution of the role of HR as entrepreneurial businesses grow.
2. Identify common people challenges entrepreneurial organizations face.
3. Learn strategies for balancing tactical and strategic HR to build a successful culture.
-
In episode 148, Coffey talks with Krystal Yates about the US Department of Labor's revised rules for classifying independent contractors.
They discuss the difference between an employee and an independent contractor; â1099 employeesâ; the reasons employers might misclassify employees as independent contractors; âgigâ workers; the changes brought about by the final rule; employer considerations when determining if a worker is an employee or an independent contractor; the economic reality test factors that serve as a guide to determine if an employment relationship exists under the FLSA; and common mistakes made by employers when hiring and managing contractors.
Good Morning, HR is brought to you by ImperativeâBulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Krystal Yates is a certified HR expert with SHRM-SCP and SPHR certifications. She is the President and Founder of EBR HR Experts and Integrity People Group, overseeing HR strategy for several small and medium businesses in DFW.
Prior to starting her own firm, Krystal worked for several small businesses in DFW, overseeing HR and Operations.
Krystal is a member of the Forbes Coaches Council. She serves on the Feral Friends Community Cat Alliance board, is a Trustee for The Longhorn Group of Charities Unit Accounting Trust, and volunteers with DallasHR and the Lewisville Area Chamber of Commerce.
Krystal Yates can be reached at:
www.IntegrityPeopleGroup.com
https://www.linkedin.com/in/krystalyates
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Businessâ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneursâ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Understand the difference between employees and independent contractors.
2. Utilize the classification factors outlined in the Department of Laborâs final rule.
3. Avoid common mistakes employers make in hiring and managing independent contractors.
-
In episode 147, Coffey talks with Darryl Owens about navigating the multigenerational workplace with emotional intelligence.
They discuss the importance of emotional intelligence (EQ) in the workplace; the five components of emotional intelligence; the impact of the pandemic lockdown on EQ; current challenges in multigenerational workplaces; how emotional intelligence affects communication; understanding the social DNA of each generation; and what leaders can do to foster an emotionally intelligent workplace across remote and multigenerational teams.
Good Morning, HR is brought to you by ImperativeâBulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Darryl Owens is owner and CEO of Blue Palmetto Training which specializes in upskilling today's workforce for maximum performance. Darryl retired from AT&T with 27 years experience in Sales, Training, Performance Development and Analytics. Darryl is also the School Board President of Kennedale ISD.
Darryl Owens can be reached at:
www.bluepalmettotraining.com
https://www.linkedin.com/in/darryl-owens-shep-30868438/
https://www.facebook.com/search/top?q=blue%20palmetto%20training%20%26%20development
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Businessâ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneursâ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Identify the components of emotional intelligence.
2. Analyze the impact of generational differences on emotional intelligence in teams.
3. Develop strategies to cultivate emotional intelligence across remote and multigenerational teams.
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In episode 146, Gabriela Norton and Coffey discuss whether HR is meant to protect the interests of the company or the employees.
They discuss the challenges faced by HR in finding a balance between the two; whether HR professionals can be friends with employees; how feedback, coaching, and mentoring can help to bridge the gap and drive results for both employees and employers; the importance of shared vision and goals; HRâs role as a risk advisor to leaders; and how the "great resignation" has presented an opportunity for transactional and strategic HR to find a compromise.
Good Morning, HR is brought to you by ImperativeâBulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Gabriela established People Performance Resources (PPR), a full-service Human Capital consulting firm, in 2010. Since then, Gabriela and her team have continued to expand their reach in providing strategic and best practice expertise with a proven track record of enhancing operational excellence. Gabriela is a highly regarded and sought-after trusted advisor to many local, national, and international organizations and their decision-makers.
Here are a few of Gabrielaâs areas of focus: bilingual/bicultural expertise, organizational analysis and development, C-level business continuity planning, executive coaching, executive compensation, change management, strategic planning, employment compliance, executive searches, board governance guidance, and more.
Gabriela serves as North Texas Board Chair for Out Teach, a mission committed to educating children in less fortunate communities through school gardens. In addition, she supports several local and national causes that empower education, social justice, womenâs causes, children at risk, and conservation efforts. In 2022, Gabriela was nominated and accepted into The Dallas Summit, a group of purpose-driven women leaders.
When not enjoying her professional adventures, Gabriela is a foodie who loves traveling, running, hiking, snorkeling, and spending time with her friends, family, and rescue dog, Harley.
Gabriela Norton can be reached at:
https://www.pprhr.com
https://www.linkedin.com/in/gabrielanorton
https://www.facebook.com/pprhr
https://www.instagram.com/ppr_hr
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Businessâ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneursâ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Evaluate the challenges HR faces in balancing company interests with employee advocacy.
2. Implement strategies to reconcile the interests of employees and employers.
3. Find ways to help leaders execute their strategy while making the business case for compliance and a healthy workplace.
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