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Jenny Perlitch talks about her career journey; lessons learned as a woman & immigrant; and supporting diversity within the transportation industry.
IN THIS EPISODE WE DISCUSS:[05.15] Jennyâs journey from Ukraine to Germany to Cananda, and what it taught her.
âIt taught me a lot. All of a sudden youâre thrown from your comfortable environment to one with a completely different language and culture⌠I learned resilience and adaptability, and they really helped me in business. It made me independent and I believed things could be done.â
[07.58] Why Jennyâs computer science background is so compatible with a career in supply chain.
âItâs a way of thinking. Iâll look at things as a problem that could be solved by building an algorithm. Take something complex and break it down into smaller parts, automate those parts, and put it all back together like a beautiful puzzle.â
[11.35] How a summer job became a lifelong career in supply chain for Jenny when she discovered a joy in pushing out of her comfort zone and a talent for problem-solving.
[13.39] Why Jenny co-founded IRT Technologies, specializing in equipment for the satellite market, in 2011.
[15.14] Why, in the same year, Jenny also founded Perlitch Transport, and the challenges of founding and growing two businesses simultaneously.
âI was single, I had to do something!â
[19.00] The areas of business Jenny is most passionate about, as a founder and CEO, and why itâs important to recognize your strengths and weaknesses.
âI really like the strategic side of the business. You try something, look at the results, and try a different way⌠But Iâm very quick to do things, sometimes I lack patience⌠Itâs important to be honest about your weakness, fill in the gaps with great people, and then empower those people.â
[20.52] Some of the toughest challenges Jenny has faced whilst running her businesses, and her unique approach to overcoming them.
[27.31] Jennyâs experience as a woman in supply chain, and what sheâs learned.
âItâs a very male-dominated industry⌠You feel it very quickly when youâre trying to get in... In the early days, when I had a good idea, a good vision, and I knew how to do things⌠they brushed me off, didnât take me seriously or let me finish. And eventually your voice becomes low and apologetic. At that point, you have to put yourself back together, and try a different door.â
[31.47] How Jenny creates positive and inclusive cultures within her own organizations, and her advice for other businesses looking to do better.
[34.28] The importance of awards, and what they mean for the industry as it continues to strive for improved diversity and equity.
[38.48] The future for Jenny.
RESOURCES AND LINKS MENTIONED:You can connect with Jenny over on LinkedIn.
If you enjoyed this episode and want to hear from more incredible women, check out 422: Women In Supply Chain, Kiran Mann, 437: Women In Supply Chain, Mercedes Pina or 207: Women in supply chainâ˘, Shana Zheng.
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Greg Dunnell of Buckeye Mountain talks about his founder journey; how big challenges impact workers; & why Buckeye are stewards of technology for customers.
IN THIS EPISODE WE DISCUSS:[05.17] An overview of Gregâs journey â how he found supply chain, innovated in technology whilst working for some of the industryâs biggest names, and ultimately co-founded Buckeye Mountain.
âI grew up working on a farm, so transportation came naturally to me. And, when I graduated from college, I wasnât what youâd call an honors studentâŚ! I went back to what I knew, and ended up driving a truck.â
[12.43] An overview of Buckeye Mountain â who they are, what they do, and how they help their customers.
[15.47] The ideal client for Buckeye Mountain.
âItâs really about our history and experience because we feel our role â our obligation â is to share those lessons learned. Weâve been down the pothole of technology for many years⌠And the secret to success is failure. Weâve been on that journey.â
[18.25] From visibility to productivity, the biggest challenges currently faced by landside logistics facilities, and how they impact frontline workers.
âThose people, when the tech goes down â imagine the frustration. âIâm not paid to be a technology troubleshooter, Iâm paid to operate.â Thatâs the big migration.â
[23.45] How Buckeye are helping customers solve their toughest problems remotely and out in the field with their TechOps teams, who âthink like operators, but act like tech experts.â
âIt is about the technology, but itâs more about: âWhat is the giant problem youâre trying to solve?ââ
[27.28] Why Buckeye act as a steward of technology for their customers, and how TechOps are changing the game.
[31.11] How and why Buckeye developed Rapid Deploy technology, and the importance of guaranteed connectivity.
[34.28] A case study showing how Buckeye helped an isolated intermodal facility, with no power or network, to be operated as a modern facility with Rapid Deploy and solar technology.
[37.30] What we can expect from the landside logistics facilities of tomorrow, and the future for Buckeye.
âIf we can pull things into an easy workplace environment, and still provide the benefits operationally, thatâs a no brainer â but you need the infrastructure to do it.â
RESOURCES AND LINKS MENTIONED:Head over to Buckeye Mountainâs website to find out more and discover how they could help you too. You can also connect with Buckeye and keep up to date with the latest over on LinkedIn, or you can connect with Greg on LinkedIn.
If you enjoyed this episode, check out 424: Orchestrate and Optimize Your Terminal Operations, with Lynxis.
Check out our other podcasts HERE.
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Fehlende Folgen?
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Nikki Driskill talks about her career journey; the changing face of customer service; people leadership; & why women should pursue a career in logistics.
IN THIS EPISODE WE DISCUSS:[05.08] How Nikki found supply chain, and how the industry has changed over the course of her career.
âI started so long ago that when you looked for a job, you looked in the newspaper!â
[10.59] Why Nikkiâs career ambitions changed when she fell in love with supply chain; how she discovered a passion for people leadership; and why strong women inspired her to want to build relationships and make a difference.
âI was very young and my intent was: âIâm going to take this role, and then figure out what I want to do when I grow upâ⌠Then I realized I loved it. There were so many bold women in leadership roles - and I wanted to be them.â
[15.38] Nikkiâs experience of repeated mergers and acquisitions, and how they gave her opportunities to explore the industry and learn new skills.
âEach time that we were acquired, things got better in so many different ways⌠I feel like Iâve worked for four different companies.â
[23.12] How customer service, and its role in relation to wider business success, has changed throughout Nikkiâs career, with the impact of factors like technology and new generations of workers.
âA verbal conversation is good for relationship-building, but we donât have that so much anymore with tech⌠you have to work differently.â
[32.46] The importance of industry awards, especially for women.
âIt matters so much for women⌠We need to be reminded to celebrate each other.â
[34.32] Nikkiâs experience as a woman moving through a male-dominated industry, climbing the ladder, and holding leadership positions.
[39.59] Why Nikki wants to inspire others to pursue a career in logistics, and why itâs such a good career choice for women.
[42.32] The future for Nikki.
âI want to spend a lot more time mentoring, and making a difference⌠I want to share what I have â and I donât plan on exiting the industry, thatâs for sure!â
RESOURCES AND LINKS MENTIONED:You can connect with Nikki over on LinkedIn.
If you enjoyed this episode and want to hear from more women excelling in customer service and client experience, check out 437: Women In Supply Chain, Mercedes Pina or 415: Women In Supply Chain, Evin Sisemore.
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Lance Dixon of Werner talks about transportation challenges & opportunities; cross-border potential; & how Werner helps to give companies a strategic edge.
IN THIS EPISODE WE DISCUSS:[05.26] An introduction to Lance, and to Werner.
âItâs an ever-changing, dynamic world. And what a change since 1992 when I started at Werner! Things are so different... There are more rules, regulations â probably good for society in general, but itâs a chore to keep up!â
[08.23] The ideal client for Werner.
âItâs someone thatâs open to multi modes of shipping, whatever is most efficient⌠Someone thatâs flexible and wants to partner, someone who doesnât look at Werner as just a service provider. We want to work together to solve these transportation and supply chain issues.â
[10.20] How both Werner and the industry have changed, and the huge business potential in Mexico.
âThe pandemic taught us a lot about how fragile long supply chains are, so thereâs been a move to source closer to the end consumer.â
[16.05] The key challenges facing Werner customers right now, and how Werner help tackle them.
âThereâs a northbound-southbound imbalance, with northbound volume outpacing the southbound â thereâs a lot more coming into the U.S. than there is going out, and nearshoring is going to exacerbate that.â
[19.05] The biggest opportunities for organizations in 2025, and the future for nearshoring.
âNearshoring is in the early stages â itâs going to take a decade to play itself out, but Iâm excited to see where itâs going to go.â
[22.58] The cross-border potential in Canada, the difference in logistics execution between Canada and Mexico, and the overall importance of the logistics and transportation industries.
âItâs complex, itâs dynamic, itâs challenging â but thatâs what keeps it interesting!â
âI donât think we always fully grasp how important logistics and transportation is to so many people⌠It can seem like a thankless job but what we do, all of us collectively, is so important to companies, to societies.â
[28.36] The challenges and risks shippers might face when shipping to and from Mexico, how Werner are helping mitigate them, and Lanceâs advice for organizations in the early stages of nearshoring.
[34.38] Wernerâs recent $8 million investment to improve operations and capabilities in Mexico, and the importance of providing flexibility, speed, and capacity to customers.
[37.55] A case study detailing how Werner helped a client that needed to double their normal volume to keep transportation costs down and boost ROI.
âFlexibility is going to be the key to success for many shippers coming out of Mexico, going forward, as nearshoring ramps up.â
[40.44] The future for the industry, and for Werner.
âWe donât practice any more, weâre experts at this game.â
RESOURCES AND LINKS MENTIONED:Head over to Wernerâs website to find out more and discover how they could help you too. You can also connect with Werner and keep up to date with the latest over on LinkedIn, Facebook, YouTube, Instagram, or X (Twitter), or you can connect with Lance on LinkedIn.
If you enjoyed this episode and want to hear more about cross-border transportation, check out 414: Section 321: Borderless Ecommerce At Your Fingertips,or 406: Unlock the Opportunities of Cross-Border Ecommerce, with CargoWise.
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Amber Salley of GAINS talks about being data-driven - its four-stage evolution, misconceptions, the problem with LLMs & the benefits of letting the data lead.
IN THIS EPISODE WE DISCUSS:[05.43] An introduction to Amber, her background, and her role at GAINS.
âIâve taken all that I learned in the past 25 years and brought it to GAINS, to help them think through: âWhere should we take our product in the future, and what should we be focusing on to help our customers make the highest-quality decisions for their supply chain?ââ
[07.42] The evolution of data-driven thinking, as technology and mindsets have changed.
âYou come up with an instinct, a feel for a decision, and then you use the data you have to back it up. You have a lot of confirmation bias in your decision-making.â
[10.50] The new paradigm in data-driven thinking.
âThe new paradigm focuses on discovering patterns and finding correlations over explaining causality⌠Itâs not trying to get into the âwhyâ that is â it just IS.â
[16.18] From confirmation bias to managing leadership pride and instinctual approaches, the common misconceptions and challenges around being data-driven.
[21.12] A case study detailing how GAINS helped a key client to get on top of volatile lead time predictability and utilize full data-driven decision-making.
[24.50] The challenges of emerging technologies like Language Learning Models.
âGenerative AI is ultimately a predictor, and itâs trained to predict around text. And itâs very good â it knows the rules of language, that are pretty rigid and have been around for a very long time⌠But, if weâre thinking about forecasting or creating inventory plans or production plans â thereâs not an established pattern.â
[27.54] The four stages of data-driven evolution and what they mean for teams.
[32.44] The benefits of letting the data lead, for both teams and businesses.
âFor teams, it allows for faster actionable insights and a reduction in manual effort and bias, so they can start to focus on more value-add activities⌠And the business can achieve better inventory management, better supply chain design, and increase their overall resilience.â
[35.20] Exactly how GAINS can help organizations to adopt a truly data-driven approach.
RESOURCES AND LINKS MENTIONED:Head over to GAINSâs website to find out more and discover how they could help you too. You can also connect with GAINS and keep up to date with the latest over on LinkedIn, YouTube, or X (Twitter), or you can connect with Amber on LinkedIn.
If you enjoyed this episode and want to hear more from GAINS, check out 390: Achieve Real Results And Innovate For The Future, with GAINS, 385: Make The Right Decisions For Your Supply Chain, with GAINS or 374: Achieve Supply Chain Optimization In Record Time, with GAINS.
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Gina Anderson talks about her career journey; sitting on boards; mentorship; the power of reinvention; and why she's a self-confessed parcel fanatic.
IN THIS EPISODE WE DISCUSS:[05.54] An introduction to Gina and her role at Reveel.
[06.42] Ginaâs career journey, and how she found supply chain.
âSomeone early on took a chance on me⌠Ron wanted to bring me into his freight forwarding business to do sales. So I said: âWell, what does that look like â and what does it pay?!â
[08.24] Why Gina has entered her 7.0 era, and the power of reinvention.
âIf you stay stagnant, itâs going to be really hard to feel fulfilled.â
[09.53] Why Gina took the leap from corporate America to entrepreneurship to found the Savii Group in 2010.
âIt was powered by purpose. I wanted to help companies drive efficiencies within their supply chain, but then also take part of the money I was helping them save and reinvest that into their people and social good⌠I couldnât do the corporate grind at that time in my life. Having kids and being able to create something that was purposeful and impactful was a gamechanger for me.â
[12.04] What Gina learned from entrepreneurship, and how to identify opportunities to pivot.
âIf you pay attention, youâll know when itâs time to pivot, when itâs time to take a passion and reinvent. Having an entrepreneurial spirit isnât easy, itâs not something that everyone has. But recognize it if you do have it. Because it could be something spectacular.â
[13.47] Ginaâs advice for successful networking.
âThereâs no secret sauce â itâs just being curious!â
[16.02] From AI to a lack of transparency, the tech trends that supply chain teams need to pay attention to.
[18.55] Ginaâs perspective on the industry and where businesses are at with big trends like data, technology, and business intelligence.
âItâs exciting â people are starting to get out of a fear-based mindset, and theyâre willing to actually see and experience whatâs out there.â
[21.09] Why Gina is a self-proclaimed parcel fanatic.
[22.18] Ginaâs experience of sitting on boards, and her advice for others looking to get a seat at the table.
[26.17] Ginaâs experience of mentorship, and her perspective on its importance.
âIâve never had a mentor â but I love mentoring!â
[28.59] Ginaâs advice for young professionals looking to build a career like hers.
[30.16] The future for Gina.
RESOURCES AND LINKS MENTIONED:If you enjoyed this episode and want to hear more from other long-standing women in supply chain, check out 342: Women in supply chainâ˘, Juliette Samson or 191: Women in supply chainâ˘, Lora Cecere.
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Eric Johnson & Chris Mazza of Shippeo talk about visibility, how big challenges in 2024 impacted the market, & overcoming data quality challenges.
IN THIS EPISODE WE DISCUSS:[06.06] A closer look at two key upcoming conferences: TPM 25 â listen out for a special discount! â and Journal of Commerceâs Breakbulk and Project Cargo.
[08.19] From an Uber Freight product launch to how technology is enabling companies to pursue smaller incidents of overbilling in freight payments, Eric dives into the big supply chain news of the week.
âThey announced a product⌠which you might think looks like a product from Convoy, a company thatâs now out of business, released a few years ago. And youâd be right.â
[14.12] An introduction to Chris Mazza, his career journey, and an overview of Shippeo.
âAll of a sudden this thing called the internet happened (!), and it began to change the things ocean carriers did internally and how they began to view their customers externally.â
[17.51] From the Baltimore Bridge collapse to ongoing port strikes, the biggest challenges of 2024, and how they impacted the visibility market.
âAt TPM last year you had Robert Gates speaking. And when you have somebody whoâs basically a geopolitical and defence specialist speaking at what is arguably a transportation and supply chain conference, you know you probably have a problem.â
âPeople are realizing that the first requirement to resiliency in their supply chain is visibility. And, for the vast majority, they do that in an older, more outdated way. They may still be relying on systems or methodologies that were developed in the 90s or 2000s.â
[22.07] A closer look at visibility in the ocean and over-the-road markets, the different levels of demand and maturity, and the increasing focus on boosting ocean visibility.
âWeâve seen an enormous jump in the quality of the data, but at the same time, weâve seen a huge degradation in the underlying service. The on-time performance, the scheduling integrity â itâs not good.â
[31.54] A listener question: Should we consider contingency planning as part of the visibility function?
[35.55] Carrier APIs â their role in accessing the best data and the challenge of navigating multiple layers of business relationships.
âAPIs donât clean data. But what they do, ideally, is provide you with easier access. The question in the market is: Are you going to get the best access to the best data via API, EDI or some other methodology?â
[40.04] How visibility can be used to prevent missing shipments.
[44.13] What Shippeo customers want when it comes to accessing, understanding, analyzing, and reporting their data.
[47.02] Chrisâs favorite musician and why.
[49.18] Ericâs Dad joke of the week!
RESOURCES AND LINKS MENTIONED:Explore more industry news over on Journal of Commerce, and connect with Eric on LinkedIn.
If you enjoyed the show, there are lots more episodes of Logtech Live With Eric Johnson to explore. You can also hear Eric on episode 238, episode 300 and episode 420.
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On The Margins: How procurement leaders can maintain supplier relationships, support teams, nurture trust and build resilience in volatile markets.
IN THIS EPISODE WE DISCUSS:[06.24] An introduction to Michael van Keulen, and what he loves about travel and spending time with the supply chain community.
âI love to connect, I take so much pride in what I get to do every day⌠Helping and playing a role in the community weâve created keeps me energized.â
[08.31] From the opportunities in technology to big macro challenges, the issues that are top of mind for the procurement community right now, and why collaboration remains crucial.
âWeâre excited about technology, thereâs so much out there⌠Finding the right solution isnât easy, but thereâs a lot of attention now paid to technology in procurement.â
[12.48] Coupaâs Mind Your Business campaign.
[14.08] The importance of talking about how to thrive through cost-cutting and corporate changes.
[15.09] An introduction to Rendi Miller from GitLab, and what she loves about procurement.
âLike many people, I fell into procurement. And itâs served me so well because of the network of people Iâve met, friends that Iâve made. Itâs a really unique group.â
[18.10] How to approach change and navigate transition, and Rendiâs personal experience of managing big corporate transitions.
âThe one thing we can always count on is change. You need to be adaptable, and not be afraid of it⌠Have trust with your employees as a leader, and have a solid foundation built for your people, processes, and technology.â
[21.48] Rendiâs advice to her younger self for navigating change.
âEvery time Iâve been through some sort of change, itâs really been for the better in the long run... You canât be shortsighted.â
[25.14] The challenges Rendi faced, and lessons she learned, from managing corporate transitions.
[27.40] Rendiâs advice for procurement leaders to help maintain supplier relationships in the face of pressure.
âThe time when you need them to step in and help you with a reduction is not the time to start building a relationship! The time to build relationships is right from the beginning⌠Treat them as partners instead of just vendors that work for you.â
[30.13] How leaders can support their teams emotionally during big changes.
[34.18] What procurement leaders can do now to improve resilience for the future.
[35.15] Itâs trivia time! Three questions stand between an audience member and a brand new pickleball set.
[40.02] Coupa Inspire returns in 2025 â donât miss your chance to meet Sarah and Michael in Las Vegas.
RESOURCES AND LINKS MENTIONED:If you enjoyed the show, there are plenty more episodes of On The Margins to explore, or check out 213: Manage Your Supply Chain Planning Smarter and Safer with Coupa.
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Tom Burke of CargoWise Landside talks about how drayage rating & quoting best practices can improve supply chain management, visibility, & logistics execution.
IN THIS EPISODE WE DISCUSS:[06.59] An introduction to Tom and his career journey, how he founded DrayMaster, and its current place in the extensive CargoWise Landise portfolio.
âYou could say that Iâve had my hand in every cookie jar when it comes to this industry, and Iâve gained valuable insights from each experience.â
[09.49] Trend one: The importance of collaboration in supply chain management, the improving integration and interoperability between stakeholders, and how a shared access to pricing is helping to drive improvement.
âA supply chain without collaboration would be fragmented, inefficient, and unable to meet the demands of modern commerce⌠Itâs the glue that holds the entire industry together.â
[13.23] Trend two: What visibility and transparency mean to CargoWise Landside, the areas of supply chain where theyâre most impactful, and how they support drayage rating and quoting best practices.
âForwarders are working across multiple time zones, they need instant access to accurate rates⌠Waiting for hours or days just doesnât cut it any more. And for trucking companies, if youâre not providing rates electronically, your likely missing out on opportunities to quote and move freight.â
âTogether, theyâre the foundation of todayâs drayage and quoting practices.â
[18.05] Trend three: The role of automation in shipping logistics and supply chain management â how itâs reducing manual effort, breaking down data siloes, and ensuring accuracy across data, from quote to invoice.
âUltimately, itâs all about efficiency and transformation. Automation is changing the way businesses operate, enabling them to run leaner and more efficiently with the precision thatâs now needed.â
[21.05] From rising customer expectations to issues with change management, the biggest challenges these three core trends present to drayage operators.
[26.26] How drayage operators are managing through these trends and challenges, and why digitalization is no longer a nice-to-have.
[28.47] âGood, better, bestâ â the three step approach to best practices, why best practices are needed across the industry, and how they pull together the key trends of collaboration, transparency, and automation.
[32.52] How DrayMaster can help truckers to reduce quote turnaround times by up to a huge 95%.
[34.59] A case study detailing how DrayMaster helped a 3PL to achieve 44% lower rates, resulting in annual savings of over $1.5 million, and drastically reducing invoice discrepancies by over 50% and counting.
[39.30] How DrayMaster helps truckers and 3PLs to work together, deliver collaboration, visibility and data, and how drayage rating and quoting best practices can improve supply chain management and logistics execution.
âWhen truckers and 3PLs work together seamlessly, the ripple effect benefits everybody involved.â
RESOURCES AND LINKS MENTIONED:Head over to CargoWise Landsideâs website now to find out more and discover how they could help you too. You can also connect with CargoWise and keep up to date with the latest over on LinkedIn, YouTube, X (Twitter) or Facebook, you can connect with Tom on LinkedIn.
If you want to hear more from CargoWise, we have plenty more for you! Check out 412: Maximize Warehouse Efficiency and Profitability, with CargoWise, 406: Unlock the Opportunities of Cross-Border Ecommerce, with CargoWise, 346: Enable and Empower Your Supply Chain, with WiseTech, 367: Going Beyond Visibility â Unveiling The Invisible, 369: From Chaos To Clarity: Simplifying Global Customs Compliance, 371: Going Beyond Visibility â From Risk to Resilience: How Technology Is Transforming Global Supply chains, or 373: Going Beyond Visibility â Culture and Digitization.
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Bill Catania of OneRail talks about their recent Series C funding; collaboration with IBM SterlingÂŽ; & the challenges for retailers and wholesalers in 2025.
IN THIS EPISODE WE DISCUSS:[06.46] An introduction to Bill, and how OneRail are empowering customers to design and execute their own brand of delivery solutions.
âI love what we do â weâre solving a shopper marketing problem with supply chain and logistics... Weâre helping our customers fulfil excellence at scale.â
[09.57] OneRailâs successful Series B funding round in 2022, and the exciting changes they implemented with this initial investment to position themselves for growth.
[12.37] How OneRail are building on that growth with $42 million of Series C funding and an overview of the OneRail vision that this further investment will help propel them towards.
âVenture capital for logistics and supply chain tech start ups has reduced by 90%. We just raised a Series C â a very difficult round under good circumstances â at a time when 90% of funding is gone. And thereâs only one way to recognize that â the team.â
[18.32] OneRailâs new partnership with IBM SterlingÂŽ Order and Fulfillment Suite, and how it aligns with Billâs vision for creating frictionless experiences.
âWeâre trying to remove friction. When we look at the pandemic, there were a lot of point solutions, solving little pieces of the problem. And now weâre seeing a lot of deprecation in some of those platforms, because theyâre not solving enough of the bigger problems.â
[21.17] The customer benefits of the OneRail and IBM SterlingÂŽ collaboration.
âThe only way to build trust is repeatable success, and then you build a behavior, and then you build loyalty.â
[26.20] Why OneRail built its own fintech platform expansion for freight audit pay and claims, how it helps customers and its pioneering place as the first solution in the market for this category.
[31.49] The biggest challenges facing retailers and wholesalers in 2025.
âData siloes are what holds up optimization, but optimization is where the value is.â
[33.32] With those challenges in mind, where retailers and wholesalers need to focus, and what they need to prioritize, for the year ahead.
âA decentralized, fully interoperable solution is absolutely the future.â
RESOURCES AND LINKS MENTIONED:Head over to OneRailâs website now to find out more and discover how they could help you too. You can also connect with OneRail and keep up to date with the latest over on LinkedIn, YouTube, Facebook or X (Twitter) or you can connect with Bill on LinkedIn.
If you enjoyed the show and want to hear more from OneRail, listen to 419: Discover OmniPoint Inventory Visibility and Tackle Shrinkage, with OneRail, 349: Deliver a Frictionless Last Mile, with OneRail, and 393: Get 100% Visibility Over Your Final Mile, with OneRail.
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Mandar Rahatekar of Manhattan talks about unified supply chain planning; breaking siloes; UI design; & leveraging AI and machine learning to reduce complexity.
IN THIS EPISODE WE DISCUSS:[06.47] An introduction to Mandar, and an overview of Manhattan.
[07.48] Mandarâs career, his journey from Manhattan customer to employee, and what he loves about supply chain.
âIâm a mechanical engineer. I started my career in manufacturing and the first lesson I learned, day one on the shop floor, was: I knew nothing.â
[11.13] Why the industry is starting to pay attention to unification, and why technology, the ever-growing complexity of supply chain, and increasing speed of business mean itâs more important than ever to merge supply chain planning with execution.
âWeâre at the right intersection of the requirement of us as customers, and the technology that will support it.â
[16.07] Why supply chain has historically been so siloed, and how the changing speed of communication and evolution of siloed working led to a culture of tech integrations.
âAs humans, we need to solve problems that are manageable⌠Thereâs a limit to how much we can do, so we have departments⌠And everybody chose to solve the problem they can actually influence.â
[21.38] How creating one single plan can help to break down siloes, and align all resources to a common business objective.
âI learned, as a forecast analyst, as soon as I publish a forecast, Iâm lying! Because itâs no longer right, things have already changed⌠The process is there, but the speed doesnât match the speed of business. We have to use technology to match that speed.â
[24.58] How organizations can simplify the planning process, to build a plan that works for everyone across departments and priorities.
[29.59] The challenges of different internal and external data sources, and how businesses can leverage AI and machine learning to sift through them and produce more accurate demand forecasts.
âMore data is good, but it doesnât always lead to accurate forecasts.â
[36.29] The importance of UI design, and how it can bring simplicity and transparency for users.
[41.26] Continuous order build â what it means, and why itâs important.
[44.02] How having a broad unified view, and keeping everyone focused on a common business objective, benefits a businessâs bottom line; and the key drivers of ROI for customers.
âThe biggest cost driver is inventory itself, with the cost of labor to add value and move it around, then warehousing and transportation. About 70% of the cost of goods sold is inventory.â
[48.06] Why generative AI is the trend every supply chain professional should be thinking about in 2025.
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Maria Madrigal talks about her career journey; overcoming challenges in a male-dominated industry; her leadership style; & the achievement sheâs most proud of.
IN THIS EPISODE WE DISCUSS:[06.56] An introduction to Maria and WSI.
[07.20] Mariaâs 24-year tenure at WSI, and what she loves about the business.
âI built relationships, I just love WSI, itâs like a family⌠like home.â
[08.02] Mariaâs first role as a window clerk and what it taught her.
âI saw a lot of disgruntled drivers, but that started my journey of building a thick skin!â
[09.27] Mariaâs perspective on formal education within the industry, and finding the balance between real-life experience and academic learning.
âEducation is important, but thereâs no textbook thatâs going to teach you what you learn hands-on.â
[11.27] The challenges Maria faced as a woman in a male-dominated industry.
[14.27] How WSI supported Maria in her journey to becoming their first female Director of Operations, and the role of both mentors and advocates in her growth.
[17.45] The three key qualities every mentor should have and Mariaâs advice for mentees.
âYouâve got to be brave enough to raise your hand â itâs OK to ask for help⌠And if you donât ask, you donât get.â
[19.25] The biggest challenge, and opportunity, for the industry right now.
âI know we have to be automated to be competitive⌠but, in doing so, the challenge is making sure we donât lose the connectivity with individuals, that personal one-on-one touch. With automation, we lose that.â
[21.33] Mariaâs leadership style, and how it translates to success for her team.
[24.32] Mariaâs biggest achievement.
âI felt vindicated. The fact that Iâm here, I am who I am now â thatâs a testament to my success.â
[27.37] What winning the Women In Supply Chain âTrailblazerâ award means to Maria.
âFor those that doubted me, here I am today as a trailblazer and a Director.â
[28.31] Mariaâs biggest inspiration.
[29.27] The future for Maria, and WSI.
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Mercedes Pina talks about her career journey; her experience as an immigrant; her passion for logistics; and why she believes that anything is possible.
IN THIS EPISODE WE DISCUSS:[07.05] Mercedesâ experience as a young immigrant in Long Island, and why her parents instilled in her a sense of hard work and perseverance.
âThe sacrifices my parents made gave me the opportunity to strive for excellence in everything I do.â
[08.47] The challenges Mercedes faced as a young immigrant in a new country, her approach to tackling them, and how those experiences shaped the woman she is today.
[10.11] Where Mercedesâ career began, and how she discovered a passion for logistics.
âInitially, I thought logistics would be something temporary. But as I got deeper into the industry, I became captivated by itâs vastness and complexity, and by the challenges of understanding the full scope of it.â
[11.58] Mercedesâ role as Vice President of Client Services and Expedited Pricing at STG Logistics, and the importance of collaboration.
âI focus on nurturing relationships, and understanding our clients evolving needs.â
[14.25] The increasing focus on client services, and how businesses are leveraging customer experience as a competitive advantage.
âThe rising focus on client services marks a pivotal shift in how businesses approach customer relationships. Exceptional service is now vital for retention and brand loyalty, which sets companies apart in the market.â
[15.39] How Mercedes approaches pricing strategies, and finds the balance between value and cost.
âNavigating pricing amongst inflation â it is challenging. We focus on transparency and value creation.â
[17.38] Mercedesâ trend predictions for logistics in 2025.
âIn todayâs world, itâs hard to predict anything! But, come 2025, I anticipate several key trends with automation, AI and sustainability⌠And more sophisticated final mile solutions â people want everything faster!â
[18.42] What Mercedesâ Rising Star award at this years Women in Supply Chain Awards means to her, as a young woman and immigrant.
[20.01] Mercedesâ passion for mentoring, and how sheâs bridging the gap and meeting young women where they are.
âMentoring is crucial, especially in supply chain where diversity and inclusion can significantly enhance innovation and problem-solving. My experience as a young woman gives me a unique insight into the challenges people face entering this field.â
[21.41] The biggest challenge for young women looking to find their place in the industry.
[23.23] Mercedesâ belief that anything is possible, and her advice for translating a positive mindset into action.
âFailure is just a stepping stone to success.â
[24.55] The future for Mercedes.
[25.31] Mercedesâ advice for senior leaders thinking about creating safe spaces for young women in the industry.
RESOURCES AND LINKS MENTIONED:If you enjoyed this episode and want to hear more from incredible women in the industry, check out 433: Women In Supply Chain, Annie Torikian, 425: Women In Supply Chain, Josephine Coombe or 422: Women In Supply Chain, Kiran Mann.
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Alex Yaseen of Parabola talks about his founder journey; the future of spreadsheets; empowering teams with workflow control; and embracing AI.
IN THIS EPISODE WE DISCUSS:[07.34] An introduction to Alex, his background, and the journey that led him to found Parabola.
âMost people seem to engage with new tech with fear and a lack of agency⌠People describe fighting against technology. And thatâs a shame, because you could have such a positive, productive, empowering relationship with technology once you know how to use it.â
[12.48] The challenges Alex saw as a consultant at Deloitte, and the problems he still sees across the industry, when it comes to people and technology.
âEven at Fortune 50 companies, people were still doing incredibly non-scalable, crazy, manual processes on spreadsheets.â
[16.46] An overview of Parabola â who they are, what they do and how they help their customers â and Alexâs take on the mismatch between operations and IT that Parabola is helping to solve.
[21.09] The growing importance of AI, and how Parabola are integrating it into their solution with impact in mind.
âCombining two things together is important â the ability to grab the data, and the ability to action on it.â
[26.16] The ideal client for Parabola.
[28.23] A closer look at the Parabola platform, its intuitive drag-and-drop workflow, and how teams can use it.
[31.37] Why integration isnât something you need to be scared of with Parabola.
âWhen people hear the word âintegrationâ they get scared. Itâs normally a big long process, you have to work with your IT team and theyâre going to get mad at you⌠We want to do things differently.â
[34.23] How the Parabola platform can help supply chain teams optimize processes from scorecarding and management to audits and track and trace.
[39.43] From improving productivity and facilitating growth, to saving time and giving teams ownership over their own workflows, the impact of that optimization on businesses and their bottom lines.
âOperations people are probably the most important people at a company â they know how things work and have great ideas⌠Weâre trying to shine a spotlight onto them⌠And our best users have a track record of being promoted pretty quickly.â
[42.05] The impact of leveraging the power of Parabola on the industry.
[45.02] A case study detailing how Parabola helped a large retail brand achieve multiple levels of ROI â saving them money, but also boosting team engagement and job satisfaction, and helping the Director of Operations get a better seat at the table in leadership conversations.
[49.51] From AI to nurturing a better understanding of business problems, what we can expect from the industry in 2025.
âIncreasingly, the hard thing within companies is actually understanding the problem... Itâs that knowledge of whatâs important within the company, and having people on your team who know where the bodies are buried! Companies who are great at cultivating and empowering their people are going to rise to the surface.â
RESOURCES AND LINKS MENTIONED:Head over to Parabolaâs website now to find out more and discover how they could help you too. You can also connect with Parabola and keep up to date with the latest over on LinkedIn, YouTube, and X (Twitter), or you can connect with Alex on LinkedIn.
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Tiffany Brewer of Blue Yonder talks about synchronizing supply chain execution; building resilient businesses; & helping clients reduce spend & drive growth.
IN THIS EPISODE WE DISCUSS:[06.23] An introduction to Tiffany, her background, and the expertise she brings to her role at Blue Yonder.
âIâve been in the shoes of our customers, and Iâm able to speak to the product teams and say: âHey â this is whatâs going on in the industry, this is what our customers need.â
[08.24] What synchronizing supply chain execution means to Blue Yonder and their customers.
âWeâve historically had point solutions that solve each problem, from warehousing to transportation⌠but theyâre not really separate processes to the point that systems shouldnât be talking to each other.â
[12.35] The macro challenges rocking the industry right now; why a lot of current tech architecture isnât capable of keeping up; and how connected solutions can help.
[20.35] How those big challenges impact Blue Yonder customers, and the challenge of navigating the push and pull between the different perspectives on the right amount of synchronization.
[25.28] What it means to be a resilient and agile company; why itâs so important; and how synchronizing supply chain execution can help achieve that resilience and agility.
âWhat it comes down to is focusing on bringing the most value to the business.â
[30.09] The paradigm shift thatâs needed to increase that resilience and agility; the benefits that will come out of it; and the importance of measuring the right things.
âGetting all of the opinions and perspectives into the room is key⌠How can we, as an organization, make these decisions together and figure out which thing is the most important for the business, instead of the most important for individual business areas.â
[34.27] An overview of Blue Yonderâs platform and solutions that are enabling a synchronized approach to handling supply chain execution and disruption for customers.
[36.55] The benefits of synchronizing supply chain execution, and how Blue Yonder are helping to reduce transportation costs by 30-40%, decrease labor costs by 10-15%, and lower inventory costs by 8%.
[40.14] What Blue Yonderâs recent Supply Chain Executive Survey can tell us about what teams are thinking about, and focusing on, for 2025.
âOver 80% of execs are getting ready to bring more AI/ML into their businesses.â
RESOURCES AND LINKS MENTIONED:Head over to Blue Yonderâs website now to find out more and discover how they could help you too. You can also connect with Blue Yonder and keep up to date with the latest over on LinkedIn, Instagram, YouTube, Facebook and X (Twitter), or you can connect with Tiffany on LinkedIn.
If you enjoyed this episode and want to hear more from Blue Yonder, check out 417: Fulfill Your Potential, with Blue Yonder.
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Annie Torikian talks about her career journey; her passion for innovation; balancing professional and social responsibility; and being named a trailblazer.
IN THIS EPISODE WE DISCUSS:[06.47] The journey that led Annie from Lebanon to Canada, and what she learned along the way.
âWhen I first came to Canada, I was really ready to embrace a new chapter in my life. I came looking for stability and security⌠It was a big shift⌠and it gave me a new perspective on life.â
[08.30] The surprisingly practical reason that led Annie to supply chain, and how she fell in love with the industry.
âOver the years⌠I realized how impactful and important the job I was doing was... As I discovered the complexities and global impact of supply chain, it became a no-brainer for me, I thought âIâm going to stay in this industry and thriveâ⌠Sometimes, the most rewarding paths are the ones we never planned to take.â
[10.37] An overview of Tecsys, what they do, and how they help their customers.
[11.54] Annieâs role as Vice President of Enhanced Business Solutions at Tecsys, and how she became a driving force in innovation, spearheading initiatives and incorporating new automation technologies.
âAutomation in itself is not a new concept, but thereâs such a rapid shift in the technology that itâs become a gamechanger. And any company that needs to remain competitive has no choice but to deploy some kind of automation in their warehouses.â
[16.28] Annieâs 26 year tenure with Tecsys, how she evolved from analyst to VP, and some of her biggest challenges and achievements along the way.
âFor anyone to stay so long in the same company, there needs to be an alignment between your personal and company values. For me, it was integrity, professionalism, respect and teamwork.â
[20.35] How supply chain and technology has changed over the course of Annieâs career.
âItâs cool to have a front row seat in this evolution.â
[23.07] With a historic lack of women in leadership, how the industry has changed for women.
[25.53] Annieâs take on mentorship.
[30.36] The importance of balancing professional and social responsibility, and why volunteering is key to good leadership.
âFor me, it became an integral part of my leadership identity, and I think its crucial for any executive that wants to be impactful to do some kind of volunteering⌠You meet so many people, of different backgrounds, characters, and personalities⌠It sharpens your leadership skills and prepares you for complex roles.â
[33.57] Annieâs recent Women in Supply Chain Forum award win, and what it means to be named a âtrailblazerâ in the industry.
âNever assume that youâve reached your full potential.â
[35.17] The future for Annie.
RESOURCES AND LINKS MENTIONED:You can connect with Annie over on LinkedIn.
If you enjoyed this episode and want to hear more from women who have moved countries and continents to excel in supply chain, check out 389: Women in Supply Chain, Carmit Glik, 326: Women in supply chainâ˘, Paige Wei-Cox, or 275: Women in supply chainâ˘, Amani Radman.
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Jeff Beadle of Manhattan talks about their Unified Forecasting Method; how the hybrid approach is different; & the benefits to supply chain planning.
IN THIS EPISODE WE DISCUSS:[06.28] An introduction to Jeff, his role at Manhattan, and how, as a physicist coming from a job at the âapplied chaos lab,â he found his way to supply chain.
âAs a data scientist, thereâs not a better sandbox than supply chain â and especially at Manhattan, given the breadth of solutions we have across the space.â
[09.10] Why unification is key to both Manhattanâs approach to helping clients and to improving the industry; and its importance in forecasting.
âBy unifying demand forecasting methods into a single composite model, it elevates capability, robustness, adaptability, and accuracy â and therefore all of the optimization of supply chain processes, and applications that are consuming that output.â
[12.32] An overview of UFM, how its hybrid forecasting approach differs from more traditional statistical models and standalone machine learning models, and why Manhattan have combined these approaches into one model.
âHybrid forecasting combines statistical time series models with machine learning algorithms offering a uniquely powerful and balanced approach to demand forecasting.â
[17.38] The challenges with machine learning, and the benefits that UFMs hybrid approach brings to supply chain planning.
âThere are still shortcomings to machine learning, and high failure rates⌠Machine learning builds knowledge strictly from the data it observes. So if it has an incomplete aspect of the data model⌠it can lead to misleading results.â
[23.56] How UFM allows organizations to make decisions that have benefits across all business areas.
âThat combined hybrid approach takes on an inside-out, outside-in demand planning approach⌠this provides a very adaptive, accurate mechanism⌠and that impacts all cross-functional processes.â
[27.07] An overview of how UFM continuously learns and updates its forecasts in real-time.
[30.07] The low-management nature of UFM, and how that frees up teams to take on the more strategic and creative work.
âItâs very autonomous and hands-free â it doesnât require special staffing or oversight.â
[33.30] The ideal client for Manhattanâs UFM.
âThe better plans and forecasts we have, the less we have to react through execution systems â thatâs sub-optimal. You want a better plan, a better projection, and the more accurate and tighter that is, the better the overall downstream impact.â
RESOURCES AND LINKS MENTIONED:Head over to Manhattanâs website now to find out more and discover how they could help you too. You can also connect with Manhattan and keep up to date with the latest over on LinkedIn, YouTube, Facebook and X (Twitter), or you can connect with Jeff on LinkedIn.
If you enjoyed this episode and want to hear more from Manhattan, check out 430: Unify Your Supply Chain Systems, with Manhattan Associates.
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Trace Haggard of TSG Fleet talks about his founder journey; the problem of overcapacity; avoiding delays; & the benefit of providing solutions under one roof.
IN THIS EPISODE WE DISCUSS:[06.45] Traceâs entrepreneurial background, and the journey that led him to found TSG Fleets.
âI came from an agricultural family, and I wanted to get off the farm!... By coincidence, I did an internship at a 3PL⌠The general manager asked if Iâd be interested in coming back for a job, and that sounded much better than law school!â
[14.10] An overview of TSG â who they are, what they do, and how they help their customers.
[16.09] The ideal client for TSG.
âI prefer relationship-based customers⌠When things happen strategically, or when economics arenât working out, you can sit down and have a discussion and accomplish something. Transactional customers come and go.â
[19.11] The current landscape of trucking and biggest challenges, from theft to over-capacity.
âThe pandemic sent a tidal wave of capacity out there, we all thought the world was going to change⌠And it did for about 18 months⌠then everything snapped back. And that wave of capacity crashed.â
[23.01] The opportunities in US-Mexico trade, and why TSG are well placed to help clients maximize those cross-border opportunities.
[26.56] TSGâs terminal operations solutions and how theyâre helping brands optimize their logistics processes, especially when combined with maintenance and repair services.
[32.36] TSGâs 24/7 secure storage, and how it helps to combat the rising issue of security and theft.
[37.45] Real-life examples of how TSG proactively monitor a range of factors for clients, from temperature and fuel to maintenance, to keep trucks on the move, avoiding delays and saving money.
âWhen minor issues happen, they cause big delays â and that costs money.â
[42.40] Traceâs perspective on whatâs to come for the industry.
âThings are still unpredictable⌠the rate of motor carriers closing their doors is insane⌠but Iâm cautiously optimistic.â
RESOURCES AND LINKS MENTIONED:Head over to TSG Fleetâs website now to find out more and discover how they could help you too. You can also connect with TSG and keep up to date with the latest over on LinkedIn, or you can connect with Trace on LinkedIn.
If you enjoyed this episode and want to hear more about trucking, check out 404: Parking Your Truck Is As Easy As 1, 2, 3, with Truck Parking Club, 360: Deliver A Great Trucker Experience, with DCLI or 429: Women In Supply Chain, Kameel Gaines.
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Bryant Smith of Manhattan talks about supply chain unification; visibility, resiliency & cost; overcoming siloes; and delivering big results with their TMS.
IN THIS EPISODE WE DISCUSS:[06.52] An overview of Manhattan â who they are, what they do, and how they help their customers.
[08.20] The basics of supply chain unification, what it means, and the common misconceptions.
âThere are a lot of misconceptions about unification⌠Sometimes you hear other companies express unification as integrations between different systems⌠thatâs not our definition of unification!â
âThere are a lot of different components and workflows that are associated with managing a supply chain⌠and we have a single platform that manages all those workflows in one central place.â
[10.39] A closer look at Manhattanâs transport management solutions and modernized tech platform, and how the platform has evolved over time.
âSupply chain execution is hard â but using the technology shouldnât be.â
[18.20] Why supply chain has historically been so siloed, and how we can unify our fractured ecosystems.
âSupply chain tech started as on-premise, and that creates siloes⌠And the approach was very pointed. People would say âI have this problem, I need to create a software to solve itâ â so now we have a bunch of softwareâs that do really specialized things.â
[23.10] Visibility: what it means to Manhattan, why itâs so important, and the huge potential it has for supply chain, from optimizing buying patterns to improved labor utilization.
âItâs not warehouse versus transportation any more. Itâs inbound versus outbound.â
[29.39] The power of resiliency, and what it means for organizations as they face continued global disruption.
âBeing resilient is about seeing and understanding, but also about being able to proactively â or reactively â resolve exceptions as they happen.â
[37.06] The impact of supply chain unification on cost, and the range of business areas in which companies can make significant reductions.
[41.30] A case study detailing how Manhattan helped a global specialist in energy management to unify, simplify their technology landscape, and reduce cost, resulting in a huge seven-figure return on investment.
[45.33] The ideal client for Manhattan.
âOur architecture allows you to scale up and down based on your complexity.â
[46.48] The future for Manhattan, and the big role generative AI and automation is going to play in supply chain unification.
RESOURCES AND LINKS MENTIONED:Head over to Manhattanâs website now to find out more and discover how they could help you too. You can also connect with Manhattan and keep up to date with the latest over on LinkedIn, YouTube, Facebook and X (Twitter), or you can connect with Bryant on LinkedIn.
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Kameel Gaines talks about her career journey; her business Rig on Wheels; driver recruitment; & the importance of elevating African American women in trucking.
IN THIS EPISODE WE DISCUSS:[07.37] Kameelâs career journey, and how she found her way from educational sales to trucking recruitment.
âTrucking chose me!â
[10.38] Why Kameel founded her own business, Rig on Wheels, and why she always had an entrepreneurial mindset.
âI came from an entrepreneurial family, so I wasnât afraid of it.
[13.42] A closer look at Rig on Wheels; what makes it different; and Kameelâs reputation for innovation and taking a driver-centric approach to business.
âWe are very much an advocate of the professional driver. Innovation is very important because evolution is coming, itâs here! We want to make sure that our drivers are ready.â
âRecruitment is changing, and social media is the new CB radio! We need to meet drivers where they are.â
[16.54] Rig on Wheelsâ upcoming 15-year anniversary, and Kameelâs laidback approach to the celebrations.
âIâm just excited that my team is excited!â
[18.10] Why Kameel launched the first-of-its-kind Rig on Wheels podcast; her passion for ongoing learning; and why sheâs always looking to improve.
âI started educating myself, and looking at other peoples shows. And, instead of looking at them as a spectator, I was looking to learn⌠How can we do this better? Weâre not looking for perfection, but we are looking for excellence.â
[21.46] Kameelâs perspective on the rise of supply chain media, and the innate inclusivity in helping professionals from all walks of life to engage, learn, and communicate in new ways.
âThere are a lot of voices, and thereâs a voice for everyone â thatâs whatâs great. Everybody identifies with someone.â
[26.29] Kameelâs previous role as co-chairwoman of the African American Womenâs Trucking Association, and the importance of elevating the representation and success of African American women in trucking.
âRepresentation matters. You canât be what you donât see.â
[29.31] The role of mentors in Kameelâs career journey, and how she maintained those relationships over time.
[34.33] Kameelâs advice for the young women looking to follow in her footsteps.
âOpen up your eyes to new possibilities, get out of your comfort zone â the world is your back yard.â
[36.47] The one (unexpected) career achievement that Kameel is most proud of.
[37.47] The future for Rig on Wheels.
RESOURCES AND LINKS MENTIONED:You can connect with Kameel over on LinkedIn.
If you enjoyed this episode and want to hear from more women in trucking, check out 347: Women In Supply Chainâ˘, Seretha Willingham, 275: Women In Supply Chainâ˘, Amani Radman, or 205: Time To Make A Move, with Knichel Logistics.
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