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In this episode of the Reconciliation Roadmap Podcast, host Dixie Crawford discusses the importance of receiving and acting on constructive feedback from the community when developing and implementing a Reconciliation Action Plan (RAP). She emphasises the need for organisations for First Nations representation on your RAP Working Group that has First Nations lived experience and is connected to the community to analyse and respond to community feedback. Dixie highlights five key points: relevance, quality improvement, sustainable relationships, identifying blind spots, and exchanging knowledge. She also provides guidance on how to seek feedback, what questions to ask, how to handle critical feedback, and how to implement feedback effectively.
Takeaways
Receiving and acting on community feedback is crucial for ensuring that a RAP is relevant to the needs and aspirations of the stakeholders involved. Community feedback provides valuable insights and advice for improving the approach, actions, and processes of a RAP, leading to better outcomes. Building sustainable relationships with communities and stakeholders fosters open and transparent dialogues, helps identify blind spots, and facilitates the exchange of knowledge and ideas. Organisations should be open to feedback from the community and maintain visibility to demonstrate their commitment to reconciliation and cultural respect. Implementing feedback requires analysing the information, prioritising action items, allocating resources, monitoring progress, and communicating the changes or results to stakeholders.For more information on our work, connect with us on
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In this episode, Dixie discusses the importance of leveraging organisational leadership to implement a Reconciliation Action Plan (RAP). She highlights that leadership teams set the tone and vision for the organisation, inspires and motivates others to get involved and allocate resources for implementing the RAP. Dixie also identifies common challenges in implementing a RAP, such as lack of awareness and understanding, organisational resistance, lack of resources, lack of leadership support or commitment, and cultural insensitivity. She provides practical strategies for leveraging leadership support, including engaging leaders to publicly endorse the RAP, involving them in the RAP Working Group, aligning RAP initiatives with their KPIs, and maintaining transparency and communication. Dixie emphasises the importance of learning from setbacks, monitoring and assessing progress, setting SMART goals, and establishing accountability mechanisms.
Key takeaways
Leadership teams play a crucial role in setting the tone and vision for the organisation and inspiring others to get involved in implementing a Reconciliation Action Plan (RAP).
Leadership buy-in is important for allocating resources, driving accountability, and monitoring progress in the implementation of the RAP.
Common challenges in implementing a RAP include lack of awareness and understanding, organisational resistance, lack of resources, lack of leadership support or commitment, and cultural insensitivity.
Strategies for leveraging leadership support include engaging leaders to publicly endorse the RAP, involving them in the RAP Working Group, aligning RAP initiatives with their KPIs, and maintaining transparency and communication.
Learning from setbacks, monitoring and assessing progress, setting SMART goals, and establishing accountability mechanisms are essential for successful RAP implementation.
Chapters
00:00 Introduction and Acknowledgment
07:47 Challenges and Resistance in RAP Implementation
15:16 Strategies for Engaging Leadership in RAP
25:00 Setting SMART Goals and Establishing Accountability in RAP
Connect with us
For more information on our work, connect with us on
LinkedIn (Dixie)
LinkedIn (Nganya)
Instagram (blakbusinesswoman)
Instagram (nganya)
Website
Join our mailing list
See omnystudio.com/listener for privacy information.
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In this episode, Dixie Crawford discusses the importance of effective communication in implementing an organisation's Reconciliation Action Plan (RAP). Dixie emphasises the need for clear and consistent messaging, tailoring communication to different stakeholders, and creating opportunities for engagement and participation. Dixie also highlights the significance of leadership commitment, education and awareness, and building trust with First Nations communities. Consistency in communication is crucial for maintaining engagement, fostering long-term impact, and aligning the RAP with the organisation's values and culture.
Key takeaways
Effective communication is crucial for implementing an organisation's Reconciliation Action Plan (RAP). Clear and consistent messaging, tailored to different stakeholders, is essential for increasing awareness and engagement. Leadership commitment and involvement are essential to inspiring and motivating employees to participate in the RAP. Education and awareness opportunities through communication can promote empathy and understanding of First Nations communities. Building trust with First Nations communities requires a consistent and visible commitment to the RAP. Consistency in communication supports long-term impact, sustainability, and alignment with the organisation's values and culture.Chapters
00:00 The Importance of Effective Communication in Implementing a Reconciliation Action Plan
06:54 Leadership Commitment: Inspiring and Motivating Employees to Participate in the RAP
About Nganya
Nganya is a 100% Aboriginal owned and operated business, committed to delivering high quality service and advice to our clients. We are focused on collaborations with purpose and community impact.
At Nganya, through a people and relationship-focused approach to community engagement, we ensure two-way relationships are nurtured with First Nations communities. We support and stretch individuals and organisations to make valuable contributions to achieve sustainable social change that delivers equitable outcomes.
We provide culturally sound and professional advice on and the development and implementation Reconciliation Action Plan deliverables.
Sign up to the Nganya newsletter here.
See omnystudio.com/listener for privacy information.
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Discover the vital role effective resourcing plays in developing and implementing a Reconciliation Action Plan (RAP) in our latest episode. We discuss the key elements of time, finances, project management tools, staff leadership and influence that contribute to the success and impact of a RAP.
To create a comprehensive RAP, it takes time and dedication. We emphasise the importance of allocating sufficient time for consultation and engagement to ensure the RAP truly resonates with your stakeholders.
It is critical we remember that effective resourcing also involves financial investment. This includes hiring dedicated staff, providing cultural awareness training, participating in events and seeking expert advice on employment and procurement strategies. By strategically allocating funds, organisations can display their commitment to reconciliation and generate genuine economic opportunities for First Nations communities.
Join us for the - RAP Leaders Masterclass Tickets, Tue 05/12/2023 at 9:30 am | Eventbrite
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In this episode, I emphasise the significance of not taking feedback personally when it comes to leading and implementing the Reconciliation Action Plan (RAP) in your organization. We all struggle with receiving feedback, especially when it's influenced by our mood, the delivery, the source and our interpretation of the conversation's intention.
There are effective ways to approach and handle feedback or advice on becoming better, more influential leaders. These include actively listening, separating feedback from our self-worth, staying open-minded, seeking clarification and avoiding defensiveness.
One of the key aspects of implementing a RAP in your organisation is having open and honest communication. This extends to receiving feedback as well. As leaders, it's important to create a safe space for others to provide constructive criticism or suggestions for improvement.
It's crucial that we take the time to process feedback, reflect on our behaviour and patterns, seek diverse perspectives, embrace a growth mindset and focus on the impact of our actions rather than solely our intentions. Sometimes, they may not align perfectly.Join us for the - RAP Leaders Masterclass Tickets, Tue 05/12/2023 at 9:30 am | Eventbrite
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In this episode, we'll explore the consequences of lacking clear leadership and how it can hinder progress towards reconciliation. Discover how businesses of all sizes can foster relationships with First Nations communities, embed cultural understanding and create a comprehensive RAP. We'll also emphasise the crucial role of accountability and transparency in driving progress towards reconciliation.
We examine how clear leadership and well-defined roles and responsibilities contribute to fostering inclusivity and diversity within organisations. By involving employees and prioritising reconciliation, RAPs can create a sense of connection and commitment throughout the entire workforce. Not only does this ensure a more successful implementation, but it also has a positive impact on employee morale and company culture.
The episode highlights the importance of clear leadership, the diverse roles and responsibilities involved and how businesses of all sizes can make a meaningful impact through the implementation of RAPs.
Join us for the - RAP Leaders Masterclass Tickets, Tue 05/12/2023 at 9:30 am | Eventbrite
Stay connected with our work.
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In this episode, we discuss the valuable insight and experiences RAP Consultants bring to the table, ensuring your RAP addresses all essential elements and makes a lasting impact. They possess exceptional communication and facilitation skills, fostering collaboration and engagement among stakeholders. Cultural competency and a commitment to continual learning are pivotal traits they possess, guaranteeing respect and inclusivity throughout the entire process.
When choosing a consultant, search for a proven track record of customising RAPs to align with your organisation's goals and values. Look for strong communication skills and facilitation abilities to ensure effective stakeholder engagement and collaboration.
An experienced consultant transcends mere expertise, demonstrating in-depth knowledge of First Nations cultures, histories and protocols. Their guidance allows your organisation to navigate complex issues with sensitivity, fostering respectful relationships and creating impactful initiatives. Trust in the expertise and guidance of our consultants to elevate the credibility and impact of your RAP.
Join us for the - RAP Leaders Masterclass Tickets, Tue 05/12/2023 at 9:30 am | Eventbrite
Stay connected with our work.
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In this episode, we dive deep into the power of self-reflection and uncovering the barriers that may be hindering the success of your organisation's Reconciliation Action Plan (RAP). We all tend to micromanage without even realising it, and without feedback, we remain oblivious to how our actions impact our team members.
It's crucial to identify the root cause of our micromanagement habits. Is it a lack of trust in others? Do we believe we're the only ones who can do the job? Are we control freaks who need to oversee everything for quality assurance? Or is it simply because we feel like we care more about the business than anyone else?
In both Part 1 and Part 2, I reveal the telltale signs of micromanagement and provide practical strategies for overcoming this detrimental choice.
Join us for the - RAP Leaders Masterclass Tickets, Tue 05/12/2023 at 9:30 am | EventbriteStay connected with our work.
Website
LinkedIn (Dixie)
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See omnystudio.com/listener for privacy information.
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In this episode, we dive deep into the power of self-reflection and uncovering the barriers that may be hindering the success of your organisation's Reconciliation Action Plan (RAP). We all tend to micromanage without even realising it, and without feedback, we remain oblivious to how our actions impact our team members.
It's crucial to identify the root cause of our micromanagement habits. Is it a lack of trust in others? Do we believe we're the only ones who can do the job? Are we control freaks who need to oversee everything for quality assurance? Or is it simply because we feel like we care more about the business than anyone else?
In both Part 1 and Part 2, I reveal the telltale signs of micromanagement and provide practical strategies for overcoming this detrimental choice.
Join us for the - RAP Leaders Masterclass Tickets, Tue 05/12/2023 at 9:30 am | EventbriteStay connected with our work.
Website
LinkedIn (Dixie)
Instagram
See omnystudio.com/listener for privacy information.
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In this episode, we dig deep into the hurdles and roadblocks that organisations face when implementing Reconciliation Action Plans (RAPs). While RAPs hold immense potential for promoting reconciliation and honouring First Nations peoples, their histories, cultures and lived experiences, many organisations struggle to achieve significant outcomes and make sustainable impact.
We explore the key issues that impede success and provide valuable insights on how to overcome these barriers. From the lack of a cohesive core group to insufficient resources, we discuss the common challenges that organisations may encounter.
We also unveil powerful strategies to navigate these obstacles. Discover how to develop effective monitoring and evaluation frameworks that perfectly align with your organisation's landscape and operations. Learn the importance of consistent and engaging governance processes for communication with senior executives and leadership teams. And we identify the 1% habits and actions that can build awareness of the RAP's purpose and inspire greater involvement.
Join us for the - RAP Leaders Masterclass Tickets, Tue 05/12/2023 at 9:30 am | EventbriteStay connected with our work:
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See omnystudio.com/listener for privacy information.
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In this episode, we discuss the essential steps your organisation needs to take to achieve success in implementing a Reconciliation Action Plan (RAP). Our episode explores practical strategies and invaluable insights that will empower you to build a strong foundation for First Nations culture and community within your organisation. By setting up your organisation for success right from the start, you can ensure that your RAP is impactful, sustainable and brings about meaningful change.
To achieve this, it is crucial to have the support of senior executives who are passionate about reconciliation efforts and allocate the necessary resources. Engaging employees and stakeholders is key to the success of RAP implementation. By effectively communicating the importance and goals of your RAP through internal campaigns, workshops and training sessions, you can foster a deep understanding and gain the support needed.
We understand that challenges may arise during RAP implementation, such as resistance to change, lack of awareness or understanding, and limited resources. However, by providing ongoing education and communication, along with clear rationales for the RAP and its benefits, you can overcome these obstacles and make a lasting impact.
Join us for the - RAP Leaders Masterclass Tickets, Tue 05/12/2023 at 9:30 am | EventbriteStay connected with our work:
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In this episode of Reconciliation Roadmap, we're diving into a critical topic in the journey towards reconciliation - Reconciliation Action Plans (RAP). These plans are more than just documents; they're strategic commitments organisations make to promote unity and understanding between First Nations people and communities and the broader Australian community.
Flanked by Host, Holly Ferling, Dixie Crawford unpacks the pillars, action items and deliverables for the different levels of RAPs: Reflect, Innovate, Stretch and Elevate, which each reflect a deeper level of commitment to the reconciliation process.
Dixie discusses the common mistakes, barriers and opportunities organisations must consider when developing and planning to implement a RAP within their workplace. While it is critical organisations understand their purpose and align their RAP to the core business, it is non-negotiable to have First Nations people, communities and organisations engaged in the process if the RAP is to be relevant, meaningful and impactful.
About Nganya
Nganya is a 100% Aboriginal owned and operated business, committed to delivering high quality service and advice to our clients. We are focused on collaborations with purpose and community impact.
At Nganya, through a people and relationship-focused approach to community engagement, we ensure two-way relationships are nurtured with First Nations communities. We support and stretch individuals and organisations to make valuable contributions to achieve sustainable social change that delivers equitable outcomes.
We provide culturally sound and professional advice on and the development and implementation Reconciliation Action Plan deliverables.
Connect with Dixie:
Website
LinkedIn (Dixie)
Instagram
Join our mailing list
See omnystudio.com/listener for privacy information.
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In this episode of Reconciliation Roadmap, we delve into the heart of Reconciliation Action Plans (RAP), providing a practical guide and impactful insights for those seeking to understand, develop and execute these essential strategies. This episode is about taking you from contemplation to action, helping you navigate the complexities and turn good intentions into meaningful outcomes.
We'll explore what motivates businesses to develop a RAP and how it beautifully aligns with their mission. Hear about what it takes for organisations to effectively execute a RAP and the significant outcomes that can be achieved.
One of the biggest hurdles in developing a RAP is the fear of cultural ignorance, misunderstanding or a lack of confidence to lean into the work. We'll address this head-on, discussing ways to respectfully understand First Nations histories and cultures, turning fear into knowledge and respect.
Partnerships are at the core of effective, impactful and genuine RAPs. We will discuss how fostering meaningful relationships with First Nations communities isn't just a requirement but a significant opportunity for organisations to learn, grow and contribute positively.
We outline organisations' common challenges when developing or executing a RAP, providing solutions and advice to overcome these obstacles. We'll discuss setting
measurable goals and targets without falling into the trap of tokenism and transactional action. It's about real change, not just ticking boxes.
This episode will give you practical insights, actionable steps and an understanding of ensuring the RAP implementation is relevant and it reflects your organisation's capability, capacity and connection with First Nations peoples and communities. This episode is for you, whether at the beginning of your RAP journey or seeking to enhance your existing plan.
About Nganya
Nganya is a 100% Aboriginal owned and operated business, committed to delivering high quality service and advice to our clients. We are focused on collaborations with purpose and community impact.
At Nganya, through a people and relationship-focused approach to community engagement, we ensure two-way relationships are nurtured with First Nations communities. We support and stretch individuals and organisations to make valuable contributions to achieve sustainable social change that delivers equitable outcomes.
We provide culturally sound and professional advice on and the development and implementation Reconciliation Action Plan deliverables.
Connect with Dixie:
Website
LinkedIn (Dixie)
Instagram
Join our mailing list
See omnystudio.com/listener for privacy information.
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In our first episode of Reconciliation Roadmap, we dive into what Reconciliation Action Plans (RAP) are, what can be achieved through effective and impactful implementation and why this work remains a commitment of Dixie Crawford, Barkindji Woman, Founder of Nganya and RAP Consultant.
Host Holly Ferling, Journalist and Professional Cricketer, discusses with Dixie the purpose, potential and power of RAPs and what motivates her personal drive and passion for these strategic documents within organisations.
Dixie shares her background and experience and how she works alongside communities and clients to ensure meaningful connection, mutual respect and focus on demonstrated leadership to improve First Nations communities' lived experiences, social outcomes, and wellbeing.
In this episode, you will get both Holly and Dixie, how they became connected and the purpose of Reconciliation Roadmap.
About Nganya
Nganya is a 100% Aboriginal owned and operated business, committed to delivering high quality service and advice to our clients. We are focused on collaborations with purpose and community impact.
At Nganya, through a people and relationship-focused approach to community engagement, we ensure two-way relationships are nurtured with First Nations communities. We support and stretch individuals and organisations to make valuable contributions to achieve sustainable social change that delivers equitable outcomes.
We provide culturally sound and professional advice on and the development and implementation Reconciliation Action Plan deliverables.
Connect with Dixie:
Website
LinkedIn (Dixie)
Instagram
Join our mailing list
See omnystudio.com/listener for privacy information.
