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This week, we welcome back our friend Molly McPherson to help us wrap up 2024 and break down some of the top PR crisis stories. We didn't discuss our topics with each other ahead of time, so in this episode, you're getting our real-time reactions and breakdowns to these stories, including the strategies behind them (or lack thereof) and any lessons learned. Thanks to Molly for joining us and we hope you enjoy this year-end episode.
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This week, John and Warren talk about the ongoing Canada Post strike and the damage it's causing, both to Canadians and to the organization's brand, Paul Bissonnette steps up to defend Arizona restaurant staff and finds himself in a 6 on 1 brawl, Paul Krugman retiring from the NYT and how he'll be remembered, Toronto Public Library gets itself into hot water after a staffer refused to let a lost young girl use a phone to call her mother, journalist Taylor Lorenz makes a post apparently celebrating CEO killings and more.
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This week, John and Warren talk about the controversial rebrand from Jaguar, the reputational implications from the Jake Paul and Mike Tyson fight, including for Netflix, which had technical trouble serving its live audience, Space X's COO answering questions about government contracts and the move millions are making to social media platform BlueSky.
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In this 50th episode of the Reputation Town podcast, we do a breakdown of the US Presidential election, looking specifically at the elements of media relations, whether podcasts have eclipsed mainstream media, etc. We also discuss the complicated legacy of comedian and former late-night talk show host Mike Bullard, who recently died at the age of 67. And finally, we look at McDonalds' effective handling of its recent E. coli contamination crisis.
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With four days to go before the US Presidential Election, we're joined by our good friend Molly McPherson to discuss the presidential campaigns, each candidate's use of the media, the role podcasts will play in this year's election, the controversy around the 'garbage' comments and, finally, each of us gives our prediction of what we think will happen on Nov. 5th. Hope you enjoy this episode!
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In this episode, we catch up on some stories from the past few weeks, including Dave Grohl's confession about having a baby outside his marriage, Samsung's apology for missing its earnings estimate, Quantas forces an entire plane full of passengers to watch an R-rated movie, TD is fined US$3 billion for failing to live up to its anti-money laundering requirements and the bulk of this episode (the latter half) is spent analyzing the media relations performance of presidential candidate Kamala Harris over the past few weeks. Hope you enjoy this episode of Reputation Town!
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This week, John and Warren talk about the negative PR impacting Disney after the allergy death of a guest, the viral Australian breakdancer at the Olympics, the Trump/Musk conversation on X, Kamala Harris's reluctance to do media interviews, $18 million of bonuses at the CBC, a Boeing project manager tries his hand at media relations and more. Hope you enjoy this episode!
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This week, John and Warren talk about the drone/spying scandal facing the Canadian Olympic women's soccer team, the wrap-up of the LCBO strike, the astronauts that 'are not stranded' on the International Space Station, the startup company that spent $1.8 million on a domain name and our main topic of the week, the fallout in the wake of the attempted assassination of former President Donald Trump.
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This week, John and Warren chop up a few stories, including Paul Maurice's touching speech moments after winning the Stanley Cup, the TTC's inadequate response to a recent stabbing murder at Jane Station in Toronto and veteran broadcaster Al Michaels approves an artificial intelligence version of his voice to be used at the upcoming Olympics. We end this episode with a discussion of Joe Biden's dismal performance at the recent Presidential Debate, how his cognitive decline has been (mis)handled by much of the mainstream media and what does this all mean with four months until the US elections.
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This week, Warren and John talk about stories including the Donald Trump guilty verdict, the continuing absence of Kate Middleton and Kensington Palace's curious handling of the situation, Shoppers Drug Mart posts a job ad looking for people to work for free, a US study tries to link crisis response to companies' stock price and Boston Pizza's curious creative choice for its TV ad during the Stanley Cup playoffs. Thanks for listening and we hope you enjoy this episode!
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This week, we break down some of the more recent PR stories in the news, including the Toronto Maple Leafs parting ways with their coach (and his video farewell), one of the Leafs players compares his teammates to 'gods', the Canadian army declares war on good design, the handling of the university protests and Galen Weston thinks customers are 'misguided' in their criticism of the Loblaw brand amid high grocery prices.
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This week, John and Warren discuss numerous PR-related stories in the news, including the comms around the Maryland bridge disaster, the reputational implications of the New York Magazine hit piece on YouTube neuroscientist Andrew Huberman, a California police department that got under the skin of the makers of LEGO, MLB's alleged gambling crisis, rumours swirling around the impending closure of Marineland and the continuing scrutiny around Kensington Palace's PR practices.
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This week, we're joined by PR legend Dr. Terry Flynn, Graduate Director and Associate Professor for the Master of Communications Management Program at McMaster University. The anchor story of this week is the ongoing KateGate situation, which is the last story of the pod. Other stories we talk about this week include the dangers of over-media training your spokespeople, Toronto Police's advice to homeowners to leave their car keys by the front door to give easier access to car thieves, TikTok's lobbying initiative that backfired, Molson's great PR move to profile women's names on hockey jerseys and Ron MacLean trying to salvage his reputation/friendship with Don Cherry. Hope you enjoy this episode!
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This week, we're pumped to have communications veteran Brad Ross join the pod. Brad was the communications face of the Toronto Transit Commission for a decade and then the Chief Communications Officer for the City of Toronto. He's recently started his own communications business and he joined us this week to chop up stories including MLSE's security snafu, Shane Gillis hosting SNL, the NHLer cut by the Arizona Coyotes following a troubling social media post, Google's woke AI platform, a workplace podcaster who got into hot water and more.
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For the first episode of 2024, we are very happy to be joined by a special guest: US-based crisis and PR expert Molly McPherson. In this episode, the panel does a deep dive into some of the more compelling issues, crisis and reputation stories in the news recently, including Boeing's lingering safety woes, the viral HR stories from Kyte Baby and Cloudflare, the ongoing war between Bill Ackman and Business Insider and the ethcis controversy around Canadian Prime Minister Justin Trudeau's recent vacation. Thanks for listening and we hope you enjoy this episode!
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This week, John and Warren look at some of the recent PR stories in the news, including the speculation of CBC paying bonuses to execs despite laying off 10% of its workforce, the abysmal testimony of three ivy league university presidents earlier this week, Sports Illustrated gets busted using fake/AI personas and some final thoughts on the Chicago Blackhawks/Corey Perry situation.
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In this episode, John and Warren ramble on about a few recent stories, including the massive severance package to Texas A&M's outgoing football coach, a sports radio personality who made a bold promise on-air only to back out of it, the off-duty pilot who tried to crash a plane full of people, Bud Light's hail Mary partnership with the UFC and two stories about Mr. Beast one in which he's suing the company behind his Mr. Beast Burger and the other where he's getting some hate for building 100 wells in Africa. We hope you enjoy this episode and if there's a story you'd like us to cover, be sure to send us a note. Thanks for listening.
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In this episode, John and Warren ramble about the new contract the Maple Leafs signed with Auston Matthews, how to create a legacy in the style of Buddy Guy, the latest social media posts from Tiffany Gomas (the plane lady) and the strategy behind Donald Trump's sit-down with Tucker Carlson. The podcast wraps up with a discussion about working with reporters and what preparations spokespeople can take to prepare for the admittedly small percentage of journalists who might be a tad unethical or unprofessional.
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In this episode, we break down some recent stories including Bell Media firing 1,300 people, the PR fallout from the LIV/PGA merger, author Elizabeth Gilbert's self-cancellation of her upcoming book, RFK Jr's end run around mainstream media on the podcast circuit, when should the crisis management firm become part of the story (if ever) and why running away from a media scrum is a bad look. Thanks for listening and if there's a topic you'd like to hear us chat about on the pod, please let us know.
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In this episode, John and Warren discuss Harry and Meghan's nearly catastrophic car chase, the NYT puff piece on Elizabeth Holmes as she prepares to go to prison, the anti-capitalist coffee shop that nearly went out of business in Toronto, the ongoing Bud Light controversy and what do you do as a comms person when you work for a CEO like Elon Musk?
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