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  • In this episode of The Fierce Factor, I sit down with Mary Beth Hagen, founder of Titan Aestheticsā€”a company dedicated to supporting aesthetic injectors and practices across the U.S. Mary Beth is a true pioneer in our industry, bringing decades of experience from roles at Medasis (now Galderma) and Allergan, where she made significant contributions in sales, management, and product development.

    We dive deep into her unique perspective on aesthetic medicine, touching on the essential qualities that make a great injector and what foundational skills are crucial before entering the field. Mary Beth shares her practical insights into what it takes to thrive in todayā€™s corporate-driven medspa landscape, emphasizing the importance of strong compensation plans, staff training, and open communication on growth plans for team members. .

    This conversation is packed with valuable lessons for anyone looking to hire, train, or become a top-tier injector in their practice. Mary Bethā€™s logical approach and deep understanding of the industry will leave you thinking critically about what it takes to build a thriving, sustainable aesthetic practice.

    Tune in as we explore whatā€™s shaping the future of aesthetics, the guiding principles behind successful practices, and how to bridge the gap between injectors and the corporate practice of medicine. Enjoy this insightful and inspiring chat with my friend and colleague Mary Beth Hagen!

    Watch this Episode on Youtube

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  • In todayā€™s episode Iā€™m diving into real, unfiltered discussions about the journey of leadership, personal growth, and the nuances of building a successful business.

    Tune in for some big ideas that have been on my mind and perhaps they inspire you to think about your approach to business ownership in a new way.

    I hope youā€™ll join me in this new series of Honest Conversations. Together, letā€™s continue to level up, not just in business but in the journey of becoming who weā€™re truly meant to be.

    Enjoy!

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  • Welcome to episode 230 of The Fierce Factor podcast! This week, weā€™re kicking off a brand-new series Iā€™m calling "Honest Conversations." As female entrepreneurs, we often get caught up in the performative nature of social media, but here, Iā€™m excited to peel back those layers and have real, raw discussions with women who are battling the same challenges we face. And the first honest conversation is about the hard truths of leveling up.


    In this episode, Iā€™m joined by the amazing Jessica Christy, PA-C and CEO of Beauty Culture Medspa and B Cultured Wellness. Jessica and I dive deep into the complexities of female leadership, discussing how our identities evolve as we grow and the frustrating gaps in business-building advice that many women encounter.

    Jessica also shares her experience with our 6-week business growth certification program, Confidence to Scale. After seeing the incredible transformations from past participants, Iā€™m thrilled to announce that weā€™re relaunching this program. Itā€™s designed to empower female entrepreneurs to elevate their brand, scale their businesses, and truly own their success.

    If youā€™re ready to take your business to the next level, I encourage you to apply for Confidence to Scale. You can find more details and secure your spot by visiting www.klcconsultants.com/scale. This program is more than just a courseā€”itā€™s an immersive experience that will help you gain the confidence and skills needed to lead with impact.

    Jessicaā€™s insights are invaluable, and Iā€™m so excited to share this masterclass of honest conversation with you.

    Tune in now to get inspired and empowered to make bold moves in your business.

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  • In Episode 229 of The Fierce Factor podcast, Iā€™m sharing insights from my recent experiences and the lessons Iā€™ve learned about making smart business decisions. Just like my sister holding onto outdated skincare products, Iā€™ve seen business owners cling to outdated or ineffective partnerships simply because theyā€™ve invested time and energy into them.

    This episode emphasizes the importance of slowing down and doing the necessary due diligence before making any significant commitments in business.

    Iā€™ll emphasize the need to "test before you invest" by aligning with partners who share your core values, meet you halfway, and have a proven track record of success. I break down a framework that Iā€™ve developed over the years to ensure that Iā€™m making the right choices before fully committing. These five key questions guide me in vetting potential partners or investments.

    By applying this framework, Iā€™ve been able to avoid costly mistakes and confidently invest in opportunities that truly align with my business goals. I hope this episode helps you refine your decision-making process and ensures your investments are set up for success.

    Tune in to learn how to make smarter, more strategic investments in your business!

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  • In this bonus replay episode of The Fierce Factor podcast, we're diving deep into a topic thatā€™s been on my mind latelyā€”redefining success for female entrepreneurs.

    As our mission at KLC expands, with a bold aim to help 1,000 women cross their next million-dollar milestone, itā€™s become clear that our definition of success is different. It's time to rewrite the rules and build businesses that support the lives we truly want to live, not the other way around.

    Weā€™ll explore how societal expectations, industry challenges, and even our own hardwiring can hold us back from achieving balanced success as leaders, mothers, partners, and visionaries. This episode isnā€™t about work-life balance; itā€™s about embracing the unique challenges and opportunities that come with being a female entrepreneur today.

    Iā€™ll share insights on how to align your mission with your business strategy, the importance of having a living, breathing mission statement, and how to cultivate an ecosystem that propels your vision forward.

    Tune in to redefine what success means for you and to learn how to make meaningful progress toward your missionā€”no matter what stage of business you're in.

    Letā€™s go!

    PS- ready to catapult to your next level? Book at strategy call with one of our experienced Strategic Growth Advisors.

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  • In this weekā€™s episode of The Fierce Factor, I tackle one of the most crucial decisions every business owner faces: should you promote a current employee to a leadership position, or is it time to bring in new talent?

    As founders, many of us excel at what we know bestā€”whether that's perfecting clinical skills or honing our coaching techniques. But when it comes to transitioning from a hands-on provider to a visionary CEO, the skill set required shifts dramatically.

    I explore the common pitfalls, like overpaying for seasoned professionals when you're not ready or promoting a front desk coordinator without proper training, that can derail your progress. Instead, learn how to delegate, train, and cultivate a Practice Leaderā€”a role that bridges the gap between front desk and operations manager.

    I also discuss the essential leadership skills needed for a successful practice leader, including how to lead, influence, and communicate effectively. Plus, we'll guide you on setting clear career paths, addressing skill gaps, and recognizing red flags in potential leaders.

    This episode is packed with strategies to help you promote the right people, avoid costly mistakes, and build a robust leadership structure that will support your practice's long-term growth.

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  • In this episode of The Fierce Factor, we dive deep into the entrepreneurial journey, exploring the tireless work, risks, and grit it takes to build a successful business. With competition increasing, staying focused on the essentialsā€”like team building, personal development, and strategic scalingā€”is more critical than ever.

    I share insights on overcoming "entrepreneurial boredom" and the dangers of adding unnecessary complexities to your business. Instead, embrace the beauty of a steady, strong foundation. Boring may not sound glamorous, but itā€™s the key to true entrepreneurial freedom.

    I also highlight incredible stories of female entrepreneurs whoā€™ve defied the odds and share strategies to help you build a resilient, scalable business. Whether youā€™re just starting out or scaling up, this episode is packed with practical advice to help you stay on track and focused on what really matters.

    And donā€™t forgetā€”our Summer School series is in full swing, offering live and on-demand workshops designed to elevate your business. From mastering marketing to systematizing your operations, each session is crafted to help you achieve your goals with confidence and clarity.

    Ready to take your business to the next level? Sign up now at klcconsultants.com/summerschool and join a community of fierce, like-minded leaders.

    Stay focused, stay disciplined, and rememberā€”boring is the new black

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  • In this weekā€™s The Fierce Factor podcast episode 225, Iā€™m taking a moment to reflect and offer some encouragement as we navigate the rapid changes in our industry and the world. From political shifts and economic uncertainty to the increasing presence of private equity in our sector, itā€™s clear that weā€™re in a time of significant transformation.

    In this episode, I share a story about one of our clients who faced a tough decision when an employee was lured away by a private equity-backed chain with a lucrative offer. This situation raises important questions about partnering with private equity, exit strategies, and staying true to our core values amidst chaos.

    I dive into how we, as leaders, can confidently build the businesses of our dreams by focusing on what we stand for and ensuring our teams understand the unique value we offer. Weā€™ll explore the pros and cons of private equity partnerships, the importance of maintaining our culture, and how to communicate effectively with our employees about their growth and our shared mission.

    Join me as we discuss how to stay nimble, innovative, and aligned with our values while competing in an ever-changing marketplace. Letā€™s embrace the journey together and continue to make a meaningful impact in the world.

    Tune in for insights, strategies, and a reminder that your commitment to your values is your greatest competitive advantage.

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  • In this weekā€™s episode I dive into a crucial aspect of leadership: managing expectations.

    We all hold others and ourselves to certain standards, yet often feel disappointed when those expectations are not met. Why? Because we haven't clearly communicated them.

    I share insights from a recent client conversation and a relatable story about my son, Luke, to illustrate how misaligned expectations can lead to frustration. I explore the common pitfalls in businesses and offer practical advice to ensure our expectations are clear, realistic, and effectively communicated.

    I discuss the difference between tacticians and strategists and how to leverage their strengths, the importance of measuring results instead of time spent, and building proactive systems to avoid the chaos of reactive management.

    Tune in to discover how to create a well-oiled machine in your business by dialing in three key areas of communication around expectations so you can build a business where every team member understands their role and strives for excellence.

    Plus, hear about the fantastic resources available in KLCā€™s Summer School curriculum, designed to help your team thrive during downtime.

    Don't miss this insightful episode packed with actionable tips to help you lead with clarity and confidence.

    Xo, Kaeli

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  • I sense there is a collective shift happening in society today- one that is inspiring a lot of high achieving women to re-evaluate the focus of their energy. And to question whether the path they are on today is truly in alignment with the life they want to live.

    Like for me, I have become extremely protective of my energy. And because of that I am quite in tune with the feeling of misalignment.

    Confusion, overwhelm, and emotional exhaustion really occurs when you are working hard at something that no longer serves you. And this reality can be so overwhelming that we bury it deep and just busy ourselves with more work to avoid the discomfort of facing it.

    So this week I want to walk you through an experience that will allow you to really pause and think about the default circumstances in your life that made perfect sense at one point in time but have evolved into a source of baggage for you today.

    Like imagine if you could hit the ā€œresetā€ button in your life. How would you do it differently? What would stay? What would go?

    Have a listen and let yourself go there.

    Enjoy!

    Xo, Kaeli

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  • Summer is in full swing and I believe itā€™s the perfect opportunity to refine your business, set new standards of excellence, and prepare for the busy seasons ahead.

    In this weekā€™s episode, I dive into the importance of leading during slow times, which can occur not just in summer but anytime due to various factors like political events, team changes, or new initiatives. We often project anxiety onto our business without facts, causing us to react defensively rather than proactively.

    We know seasons fluctuate and that is why managing our mindset through the ups and downs of business is critical. In this episode Iā€™ll share why I believe the key to success lies in loving the messy process of personal and professional growth. Weā€™ll explore the J-curve concept to help you frame downturns as preludes to fruitful upswings and discuss the importance of transferring skills to scale your business effectively.

    Join me as we reframe slow seasons, embrace challenges, and fall in love with the journey of building our businesses.

    And donā€™t forget to check out our Summer School series at https://www.klcconsultants.com/summerschool to uplevel your skills with our power-packed classes.

    Tune in, embrace the mess, and let's make this summer our best season yet!

    Xo, Kaeli

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  • Welcome back to The Fierce Factor Podcast! In todayā€™s episode, we dive deep into navigating uncertainties in our current socio-economic climate and leveraging the summer season to build lasting success. My guest, Justyn Green, one of our seasoned Strategic Growth Advisors, joins me to share her invaluable insights. We unravel the challenges faced by business owners today and discuss strategic planning, leadership responsibilities, and the importance of team development for sustainable growth.

    Plus, we introduce our fantastic KLC Summer School program!

    This summer, we're offering a series of workshops and bootcamps designed specifically for Aesthetic and Wellness business owners and their teams. Join us every Friday for live sessions or catch up with recordings at your convenience.

    Our curriculum includes live workshops on KRA Goal Deconstruction, Prioritization Practice, Cultivating the ā€œWhite Gloveā€ Client Experience, and more! Whether you're looking to strengthen client relationships, improve team competencies, or thrive amid economic fluctuations, these Summer sessions have something for you.

    Enjoy this episode, Leader, and head to https://klcconsultants.com/summerschool to purchase the complete Summer School Bundle & learn more about the curriculum for the next 8 weeks!

    Xo, Kaeli

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  • Choosing to work with an advisor is an important decision and one that should be made strategically, ensuring the right fit at the right time in our business growth cycle.

    In this weekā€™s Fierce Factor episode, join me for a BTS conversation with two KLC team members as we wrapped up a contact filming day. Our conversation explores how KLC can support female entrepreneurs and leaders in the aesthetics and wellness industry. I'll answer some frequently asked questions about our flagship program, explaining why it was designed the way it is and how it can help you join our POP Leadership Academy family. Weā€™ll discuss the best ways to gain consistent access to our resources, from the Fierce Factor podcast to my new ebook, "Diary of a Female Entrepreneur," and our Happy Hour Masterclass Bundle.

    Weā€™ll touch on common objections to seeking coaching support, like time and financial investment, and how to overcome them. Plus, you'll hear real success stories from women who've been with us for years, continuously growing and thriving.
    Whether youā€™re just starting out or looking to scale your business, this episode is packed with insights and practical advice to help you decide if now is the right time to work with a coach.
    Enjoy this honest conversation about the power of coaching and how it can elevate your entrepreneurial journey.

    Xo, Kaeli

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  • The truth is, as independent and fierce as we are, our most important business decisions rarely happen in isolation. Making significant moves in your business and life often requires enrolling the key people in your life into the process.

    Enrolling those closest to you in your business journey can make all the difference. Their buy-in can mean the support, encouragement, and harmony needed for successā€”or without it, the strain of balancing business and home life can be overwhelming. You might find yourself battling not only the fires of business challenges but also the conflicts they cause at home.

    On this weekā€™s Fierce Factor podcast episode, join me as I share practical strategies for effectively communicating with your partner amidst business growth. Learn from my experiences and gain insights to inspire your partner to embrace your vision and stand by your side through every step.

    Tune in and discover how to foster a supportive home environment that propels your business forward.

    You've got this!

    Xo,
    Kaeli

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  • In this weekā€™s Fierce Factor podcast episode, I was interviewed by Tyler Terry of Nextech to dive into the essentials of building a brand that truly resonates and succeeds in the ultra-competitive medical aesthetics space.

    In this interview we discuss my personal experience in building a sustainable brand in the rapidly evolving and ultra competitive medical aesthetics and wellness space.

    This episode is packed with actionable insights for anyone looking to elevate their brand and lead with innovation and intention. I hope youā€™ll find inspiration and practical tips to help you build a reputation that stands out and leads the industry, but more importantly is something that you are proud of because it serves your most valuable customer at the highest level.

    I really enjoyed this conversation with @tylerterry, a colleague I have tremendous respect for.

    Enjoy!

    Xo, Kaeli

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  • In this weekā€™s episode of The Fierce Factor podcast, weā€™ll address some of the rumblings I've been hearing about related to our constricting economy. Is this societal fear-mongering, or is a recession really on the horizon?

    In this episode, I'll give you straightforward advice on why a potential recession might be imminent, why these things happen, and most importantly, some strategies for thriving through it all.

    We'll discuss how to build a resilient business that can withstand economic fluctuations by understanding what your top customers need and creating an experience where they feel confident to continue investing in themselves.

    Iā€™ll cover five key strategies to cultivate abundance during a recession. Remember, some of the best businesses started during economic downturns. We'll look at examples of how to capitalize on gaps left by competitors and the importance of maintaining strong relationships with your customers to keep them spending confidently.

    Finally, donā€™t forget to register for our Strategic Planning Masterclass on June 14th. Be sure to attend live to get access to a 24-page strategic planner. Replays will be available for registrants only.

    Just visit klcconsultants.com/masterclass or DM me on Instagram for the link.

    Enjoy this episode, and let it inspire and empower you to focus on the right things during these economic fluctuations and donā€™t forget to remember what youā€™re capable of, goddess!

    Xo, Kaeli

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  • Hello leader, welcome back to the Fierce Factor Podcast! I'm elated to have you join me from my gorgeous hotel room in Laguna Beach, CA. Iā€™ve taken a few days to soak in the oceanā€™s serenity and strategize for the second half of 2024. This mid-year pause is crucial for reflecting on our achievements, reevaluating priorities, and honing in on our future objectives.

    In this episode, I dive into the essential practice of recalibrating and strategic planning. We'll discuss my insights on evaluating new business growth, reinvesting in clients, and refining team productivity. Iā€™ll also share my personal journey of architecting my next hireā€™s role and revisiting my success blueprint to ensure Iā€™m focusing on what truly matters.

    Plus, if you missed last weekā€™s announcements, we have exciting opportunities lined up:
    Join our free strategic planning masterclass, ā€œThe Second Half,ā€ on June 14.
    Attend my dinner presentation, ā€œFrom Business Owner to Visionary Leader,ā€ in Des Plaines, IL, on June 20. Contact your Revision rep for tickets.
    Grab your free copy of my new ebook, ā€œThe Diary of a Female Entrepreneurā€

    Today's episode addresses a topic close to my heart: overcoming the fear of others' opinions. Inspired by recent client conversations and my own reflections, Iā€™ll explore how this fear impacts our creativity and growth, and share practical steps to break free from it.

    Weā€™ll uncover the truths behind why we care about othersā€™ opinions, how this worry can stagnate our success, and the empowering realization that not caring can actually make people care more about what we have to say.

    Keep striving, keep growing, and most importantly, keep being unapologetically you. Thank you for tuning in, and Iā€™ll chat with you at the same place, same time next week!

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  • Hello leader, welcome back to The Fierce Factor podcast! In Episode 215, I'm thrilled to share the transformative experience from our inaugural ALT event. This weekend was nothing short of epic, designed for mission-driven women in aesthetics and wellness to foster alternative thinking, dynamic leadership, and high-growth business strategies.

    In this episode, I unravel the realities of thriving as a female entrepreneur wearing "all the hats," navigating an industry obsessed with optics. We explore the stories of high-achieving women who, despite their multi-million dollar successes, often grapple with burnout and disillusionment. You'll discover the crucial distinction between those who struggle and those who create deeply satisfying, freedom-based businesses that align with their personal success blueprints.

    I reflect on the challenges of leadership, the importance of personal growth, and the hidden struggles that aren't shared on Instagram. We discuss how true success isn't about outward appearances but about overcoming adversity, setting boundaries, and staying true to oneself.

    Join me as I share insights from the ALT event, the importance of balancing high-value activities, and the powerful lessons learned from our inspiring speakers who candidly revealed their epic failures and triumphant comebacks.

    Tune in as we uncover the often-overlooked struggles of female entrepreneurs and the mindset shifts needed to overcome them. Iā€™ll also introduce you to "The Diary of a Female Entrepreneur," a candid 45-page ebook revealing the gritty truths of starting and scaling a business.

    Thank you for being here, and remember, you're right where youā€™re supposed to be.

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  • I'm thrilled to welcome you back to another episode of the Fierce Factor podcast! Today, we're diving into a topic that hits close to home for many of us: imposter syndrome. This episode is a replay of one of our most impactful episodes, and I'm excited to revisit it with you.

    Imposter syndrome: It's that sneaky little voice in our heads that tells us we're not good enough, despite all evidence to the contrary. I've felt it, my clients have felt it, and chances are, you've felt it too.

    In this bonus episode, I dive deep into the origins of imposter syndrome and its impact on our lives and careers. But here's the good news: I'm not just here to talk about the problemā€”I'm here to offer solutions.

    From disputing negative thoughts to celebrating wins, I share practical strategies to help you break free from the grip of imposter syndrome. Through visualization and self-reflection, I'll guide you toward embracing your unique gifts and realizing your full potential.

    Join me on this journey as we dismantle the barriers of self-doubt and step into our power. Remember, you're capable of achieving greatnessā€”I'm here to remind you of that every step of the way.

    Thanks for tuning in, and I'll catch you next time on the Fierce Factor podcast!

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  • Welcome back, Leader, to the Fierce Factor podcast! I've got something special for you this week ā€“ a bonus replay episode where weā€™re diving into something close to my heart: the pursuit of success versus the pursuit of fulfillment.

    While this episode originally aired in 2022, its message rings truer than ever in today's fast-paced world. In my years of coaching business leaders, I've noticed a troubling trend: burnout, exhaustion, and a pervasive sense of disillusionment with one's own business. But why? It's simple ā€“ we've become consumed with comparison, constantly measuring ourselves against others and chasing some ill-defined notion of success.

    Just take a scroll through Instagram ā€“ it's all there, the endless stream of accomplishments and happiness on display. But here's the thing about external validation ā€“ it's fleeting. And when it fades, we're left chasing after it once more, trapped in an exhausting cycle of striving for more.

    So I challenge you, are you truly fulfilling yourself each day, or are you deferring happiness to some distant 'someday'?

    In this replay of 'Success vs Fulfillment: How To Have It All,' we unpack the dichotomy between external accolades and inner peace. Join me as I explore the pitfalls of constantly seeking external validation and the importance of finding fulfillment in our daily lives. From the pressures of social media to the sobering lessons of palliative care, this episode challenges us to reevaluate our priorities and redefine success on our own terms. Get ready to challenge the status quo and embark on a journey toward authentic contentment. Tune in now and let's redefine what success really means.

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