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  • Ready to optimize your mediation game? Susan Guthrie welcomes the dynamic Gabrielle Hartley, best-selling author, and mediation trailblazer, to chat about her groundbreaking approach to mediation pricing and publishing success. Gabrielle opens up on navigating the traditional vs. self-publishing world and shares pro tips for aspiring authors.

    Expect insider tips, laughs, and a fresh perspective on customizing your practice to align with your strengths. Susan and Gabrielle wrap up with a shoutout to the upcoming ABA Section of Dispute Resolution's Advanced Mediation & Advocacy Skills Institute – because staying connected and learning never goes out of style! Tune in and get ready to elevate your practice with some serious inspiration.

    Highlights from this episode:

    The benefits and limitations of working with a conventional/major publishing houseSome tips for researching and securing an agent for your bookInspiring conversation: "If you are consistent and have an action plan - you will set yourself on a path to feel good about yourself and accomplished."Gabrielle's Holistic Pricing Model for Mediation: how this client-centered approach benefits clients and her business alikeEncouragement and resources for aspiring mediators

    More About This Week's Special Guest: Gabrielle Hartley

    Gabrielle Hartley, Esq. is an online mediator, former court to NYS Supreme Court Judge Jeffrey Sunshine, and co-chair the ABA Mediation Committee. She is the author of Better Apart; The Radically Positive Way to Separate (Harper Collins 2019) and The Secret to Getting Along and Why It's Easier than You Think (Sourcebooks 2023). She has a popular TEDx on how to get along better using her Y.E.S. Method. She is a graduate of Brooklyn Law School and Cornell University. Learn more at gabriellehartley.com

    Gabrielle’s website: http://GabrielleHartley.com

    Contact Gabrielle: [email protected]

    Also mentioned in this episode:ABA Book Publishing Proposal: https://americanbar.qualtrics.com/jfe/form/SV_8unltrAWBrr3UlD

    Advanced Mediation and Advocacy Skills Institute will be held online on October 16 and 17th. This institute will offer incredible programming to help you uplevel your skills which is a great way to advance your practice! Register for the October institute here ambar.org/med2024

    What Are You Worth? Understanding Pricing for Dispute Resolution Professionals on Make Money Mediating #507

    ============================

    WANT MORE CONTENT?

    Get SUSAN'S FREE BOOK: https://form.jotform.com/242547531799166

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter

    Susan's New Weekly Business Journal is NOW AVAILABLE! https://susaneguthrie.com/the-journal

    Reach out to Susan at [email protected]

    Susan's Coaching Services: https://susaneguthrie.com/services

    Website: https://susaneguthrie.com

    Social Media:

    Susan on Instagram: https://instagram.com/susanguthrieesq

    Susan on LinkedIn: linkedin.com/in/susaneguthrie

    Make Money Mediating on Instagram: https://instagram.com/makemoneymediating

    *****************

    Meet Our Creator and Host: Susan Guthrie

    Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her Top 1% in the World podcast, The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.

  • Unlock the power of your voice and elevate your impact as a mediator—today. Susan Guthrie reveals 10 game-changing tactics that will transform you into a confident and captivating public speaker.

    This episode delves into an essential skill for mediators and professionals alike—public speaking. Whether you’re addressing a conference, leading a workshop, or presenting in a meeting, strong speaking skills can set you apart. You’ll hear 10 effective tactics that can help you become a more confident and impactful speaker.

    Here are just some of the strategies you’ll hear about:

    Start with a Strong Opening: Capture attention within the first 30 seconds with a compelling story or surprising fact.Engage with Your Audience: Turn your speech into a conversation by asking questions or conducting polls.Control Your Body Language: Use purposeful gestures, maintain good posture, and make eye contact to enhance your message.Manage Nervousness: Focus on your message and audience rather than your nerves, and practice techniques like deep breathing.Seek Feedback: After your presentation, ask for constructive feedback to continue improving your speaking skills.

    Tune into the full episode to hear all 10 tactics to help you become a great public speaker.

    Public speaking is a journey, and improvement comes with practice. Remember, your voice is powerful—keep engaging, practicing, and believing in yourself!

    ============================

    For the first time, The ABA Section of Dispute Resolution is holding a virtual PRACTICE DEVELOPMENT INSTITUTE to support dispute resolution professionals in building and growing a successful practice at any point in their career!

    This institute aims to help colleagues build successful practices to advance the profession and dispute resolution as a whole. The better each colleague does, the better off we all are. Registration is open for the fully virtual Practice Development Institute (PDI), held on September 12th and 13th. Register for this virtual institute today: ambar.org/drpdi.PLUS, if you sign up for the PDI – you will get a code for 15% off the Section’s upcoming Advance Mediation and Advocacy Skills Institute which will also be held online on October 16 and 17th. This institute will offer incredible programming to help you uplevel your skills which is a great way to advance your practice! Register for the October institute here ambar.org/med2024

    ============================

    WANT MORE CONTENT?

    Get SUSAN'S FREE BOOK: https://lp.constantcontactpages.com/su/tFTeMJf/SuccesswithSusan

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter

    Susan's New Weekly Business Journal is NOW AVAILABLE! https://susaneguthrie.com/the-journal

    Reach out to Susan at [email protected]

    Susan's Coaching Services: https://susaneguthrie.com/services

    Website: https://susaneguthrie.com

    Social Media:

    Susan on Instagram: https://instagram.com/susanguthrieesq

    Susan on LinkedIn: linkedin.com/in/susaneguthrie

    Make Money Mediating on Instagram: https://instagram.com/makemoneymediating

    *****************

    Meet Our Creator and Host: Susan Guthrie

    Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair-Elect of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her Top 1% in the World podcast, The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.

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  • In this episode of Make Money Mediating, Susan Guthrie dives into one of the most commonly overlooked yet crucial aspects of building a successful dispute resolution practice—branding. Transitioning into dispute resolution from another successful career can be challenging, especially when it comes to standing out and attracting clients. The missing link? Branding! Susan discusses why so many professionals forget this vital step and how it can make or break your practice.

    Tune in to learn about the importance of branding, how to create a unique brand identity, and the role of personalization in enhancing your client experience. Plus, discover practical tips on leveraging technology to boost your brand and measure its impact.

    Key Takeaways:

    The Branding Gap: Why professionals transitioning into dispute resolution often struggle without a clear brand.Building Your Brand Identity: Key elements to consider, including your mission statement, visual identity, and tone of voice.Personalization Matters: How to customize your services and client interactions to create a memorable experience.Technology’s Role: Tips on using your website, social media, and CRM tools to strengthen your brand.Measuring Success: How to track the effectiveness of your branding efforts through client feedback, referral rates, and online engagement.

    Mentioned in this episode: Murphy Funkhouser Reveals: How to Transform Conferences into Marketing Goldmines on Make Money Mediating #509

    ============================

    For the first time, The ABA Section of Dispute Resolution is holding a virtual PRACTICE DEVELOPMENT INSTITUTE to support dispute resolution professionals in building and growing a successful practice at any point in their career!

    This institute aims to help colleagues to build successful practices to advance the profession and dispute resolution as a whole. The better each colleague does, the better off we all are. Registration just opened for the Institute which will be fully virtual and will be held on September 12th and 13th. Early bird pricing is happening now, be sure to take advantage of the savings – head over to ambar.org/PDI2024

    ============================

    WANT MORE CONTENT?

    Get SUSAN'S FREE BOOK: https://lp.constantcontactpages.com/su/tFTeMJf/SuccesswithSusan

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter

    Susan's New Weekly Business Journal is NOW AVAILABLE! https://susaneguthrie.com/the-journal

    Reach out to Susan at [email protected]

    Susan's Coaching Services: https://susaneguthrie.com/services

    Website: https://susaneguthrie.com

    Social Media:

    Susan on Instagram: https://instagram.com/susanguthrieesq

    Susan on LinkedIn: linkedin.com/in/susaneguthrie

    Make Money Mediating on Instagram: https://instagram.com/makemoneymediating

    *****************

    Meet Our Creator and Host: Susan Guthrie

    Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her Top 1% in the World podcast, The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.

  • Overcoming Imposter Syndrome in Your BusinessHave you ever felt like an imposter in your professional life? Susan Guthrie dives into this all-too-common struggle among dispute resolution professionals, sharing her journey and the importance of continuous learning to overcome Imposter Syndrome.

    You’ll hear Susan offer practical tips to conquer self-doubt, embrace your feelings, seek support, take bold risks, and practice self-compassion as you tackle Imposter Syndrome head-on.

    Overcoming imposter syndrome is a rewarding journey filled with growth and discovery.

    Highlights from the Episode:

    What Is Imposter Syndrome Why We Experience Imposter SyndromeEveryone Has Something to ShareEmbracing Growth and Overcoming Imposter Syndrome

    Mentioned in this episode:Becoming a Training Junkie: The Power of Continuous Learning in Mediation on the Make Money Mediating Podcast with Susan Guthrie #420

    ============================

    For the first time, The ABA Section of Dispute Resolution is holding a virtual PRACTICE DEVELOPMENT INSTITUTE to support dispute resolution professionals in building and growing a successful practice at any point in their career!

    This institute aims to help colleagues to build successful practices to advance the profession and dispute resolution as a whole. The better each colleague does, the better off we all are. Registration just opened for the Institute which will be fully virtual and will be held on September 12th and 13th. Early bird pricing is happening now, be sure to take advantage of the savings – head over to ambar.org/PDI2024

    ============================

    WANT MORE CONTENT?

    Get SUSAN'S FREE BOOK: https://lp.constantcontactpages.com/su/tFTeMJf/SuccesswithSusan

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter

    Susan's New Weekly Business Journal is NOW AVAILABLE! https://susaneguthrie.com/the-journal

    Reach out to Susan at [email protected]

    Susan's Coaching Services: https://susaneguthrie.com/services

    Website: https://susaneguthrie.com

    Social Media:

    Susan on Instagram: https://instagram.com/susanguthrieesq

    Susan on LinkedIn: linkedin.com/in/susaneguthrie

    Make Money Mediating on Instagram: https://instagram.com/makemoneymediating

    *****************

    Meet Our Creator and Host: Susan Guthrie

    Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her Top 1% in the World podcast, The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.

  • The Future of Arbitration: AI, Tech Innovations, and Ethical Considerations with Professor Amy Schmitz

    Susan Guthrie is joined by Professor Amy Schmitz, who is a renowned expert in dispute resolution and legal technology. They delve into Amy's new book, 'The Arbitration Conversation,' and discuss its insights on the intersection of arbitration and technology.

    The episode covers topics such as AI's impact on legal practice, blockchain-based arbitration, the importance of technological competence, and how technology can enhance access to justice.

    Tune in for an engaging discussion on the future of dispute resolution.

    Highlights from the Episode:

    The Role of Technology in ArbitrationThe Digital Divide in Legal TechEthical Considerations in AI and Data UsageThe Future of Dispute Resolution

    ============================

    More About This Week's Special Guest: Amy Schmitz

    Amy J. Schmitz, holding the John Deaver Drinko-Baker & Hostetler Endowed Chair in Law at Moritz, is a distinguished scholar specializing in arbitration, legal tech, and dispute resolution. She co-directs the Translational Data Analytics Institute and leads the JusticeTech Capstone Program. Author of over 75 articles and co-author of key casebooks, Schmitz has received numerous awards for her contributions to technology, law, and dispute resolution. Her latest book, "The Arbitration Conversation," and her highly regarded podcast delve into the intersection of arbitration and technology. Before Ohio State, Schmitz taught at the University of Missouri and the University of Colorado, clerked for the U.S. Court of Appeals for the 8th Circuit, and practiced arbitration law in Seattle and Minneapolis. Schmitz's accolades include the AALS Section Award for Technology, Law and Legal Education, and she is a Fulbright Specialist and member of the American Law Institute.Contact Amy:

    Amy's email is [email protected]

    Amy’s book: The Arbitration Conversation

    ============================

    WANT MORE CONTENT?

    Get SUSAN'S FREE BOOK: https://lp.constantcontactpages.com/su/tFTeMJf/SuccesswithSusan

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter

    Susan's New Weekly Business Journal is NOW AVAILABLE! https://susaneguthrie.com/the-journal

    Reach out to Susan at [email protected]

    Susan's Coaching Services: https://susaneguthrie.com/services

    Website: https://susaneguthrie.com

    Social Media:

    Susan on Instagram: https://instagram.com/susanguthrieesq

    Susan on LinkedIn: linkedin.com/in/susaneguthrie

    Make Money Mediating on Instagram: https://instagram.com/makemoneymediating

    *****************

    Meet Our Creator and Host: Susan Guthrie

    Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair-Elect of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her Top 1% in the World podcast, The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.

  • The Cost-Benefit Analysis of Entrepreneurship. Is it Worth It?

    Don't miss Susan Guthrie's 4th of July special, where she breaks down the financial costs, time commitments, and personal rewards of launching a dispute resolution practice. She shares insights on balancing startup expenses with the high earnings, fulfillment, and creative freedom that entrepreneurship brings. This episode offers a thorough cost-benefit analysis of starting and running a business. Tune in to explore the true cost of entrepreneurial freedom and determine if the benefits outweigh the expenses.

    Highlights from the Episode:

    Financial Costs and ConsiderationsThe Opportunity Cost of Entrepreneurship: Time Commitment and Work-Life BalanceBalancing Costs with Personal Rewards and Flexibility

    ============================

    For the first time, The ABA Section of Dispute Resolution is holding a virtual PRACTICE DEVELOPMENT INSTITUTE to support dispute resolution professionals in building and growing a successful practice at any point in their career! Registration just opened for the Institute which will be fully virtual and will be held on September 12th and 13th. Early bird pricing is happening now, be sure to take advantage of the savings – head over to ambar.org/drpdi to register!

    ============================

    WANT MORE CONTENT?

    Get SUSAN'S FREE BOOK: https://lp.constantcontactpages.com/su/tFTeMJf/SuccesswithSusan

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter

    Susan's New Weekly Business Journal is NOW AVAILABLE! https://susaneguthrie.com/the-journal

    Reach out to Susan at [email protected]

    Susan's Coaching Services: https://susaneguthrie.com/services

    Website: https://susaneguthrie.com

    Social Media:

    Susan on Instagram: https://instagram.com/susanguthrieesq

    Susan on LinkedIn: linkedin.com/in/susaneguthrie

    Make Money Mediating on Instagram: https://instagram.com/makemoneymediating

    *****************

    Meet Our Creator and Host: Susan Guthrie

    Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair-Elect of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her Top 1% in the World podcast, The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.

  • Mastering SEO for Mediators: Unlocking Online Success

    Susan Guthrie dives deep into the importance of SEO (Search Engine Optimization) and its impact on mediation practices. Susan explains how understanding and leveraging SEO can attract clients, build credibility, and provide a diversified approach to client acquisition. She also explains how AI tools like ChatGPT can mitigate SEO costs and enhance online visibility.

    Highlights from the Episode:

    Why SEO Matters for Dispute Resolution ProfessionalsSEO Benefits for Different Types of MediatorsThe Cost of SEO and What to ExpectUsing AI Tools to Optimize SEO+ Practical Tips for DIY SEO

    Download AI Tools Prompts Tailored for Mediators for Each SEO Strategy Mentioned in this Episode: https://susaneguthrie.com/seo-prompts

    ============================

    WANT MORE CONTENT?

    Get SUSAN'S FREE BOOK: https://lp.constantcontactpages.com/su/tFTeMJf/SuccesswithSusan

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter

    Susan's New Weekly Business Journal is NOW AVAILABLE! https://susaneguthrie.com/the-journal

    Reach out to Susan at [email protected]

    Susan's Coaching Services: https://susaneguthrie.com/services

    Website: https://susaneguthrie.com

    Social Media:

    Susan on Instagram: https://instagram.com/susanguthrieesq

    Susan on LinkedIn: linkedin.com/in/susaneguthrie

    Make Money Mediating on Instagram: https://instagram.com/makemoneymediating

    *****************

    Meet Our Creator and Host: Susan Guthrie

    Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair-Elect of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her Top 1% in the World podcast, The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.

  • Navigating the Transition: Top Mistakes to Avoid When Moving from Legal Practice to Dispute Resolution

    In this episode of Make Money Mediating, host Susan Guthrie shares invaluable insights for legal professionals contemplating a shift from traditional legal practice to the dynamic field of dispute resolution. Susan draws on her personal experiences and client feedback to uncover the most common pitfalls encountered during this transition. From necessary mindset adjustments to strategic marketing approaches, Susan provides practical advice to help you build a successful dispute resolution practice. Don't miss this episode if you're looking to avoid these common mistakes and make your transition smooth and successful.

    Join Susan for an enlightening discussion that will equip you with the knowledge and strategies you need to thrive in the world of dispute resolution. Tune in now!

    Mentioned in this episode:

    Crafting a Killer Business Plan for a Great New Year on The Make Money Mediating Podcast #501

    Weekly Practice Building Tips Newsletter

    WANT MORE CONTENT?

    Get SUSAN'S FREE BOOK: https://lp.constantcontactpages.com/su/tFTeMJf/SuccesswithSusan

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter

    Susan's New Weekly Business Journal is NOW AVAILABLE! https://susaneguthrie.com/the-journal

    Reach out to Susan at [email protected]

    Susan's Coaching Services: https://susaneguthrie.com/services

    Website: https://susaneguthrie.com

    Social Media:

    Susan on Instagram: https://instagram.com/susanguthrieesq

    Susan on LinkedIn: linkedin.com/in/susaneguthrie

    Make Money Mediating on Instagram: https://instagram.com/makemoneymediating

    *****************

    Meet Our Creator and Host: Susan Guthrie

    Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair-Elect of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her Top 1% in the World podcast, The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.

  • Exploring AI Tools Beyond ChatGPT for Dispute Resolution Professionals

    In this episode of the Make Money Mediating podcast, host Susan Guthrie discusses her top three artificial intelligence (AI) tools for dispute resolution professionals that aren't ChatGPT. The first tool highlighted is Calendar Hero, an AI-driven scheduling platform that automates finding suitable meeting times for multiple participants. Susan also introduces Descrybe AI, a generative AI legal search engine for accessible legal research. Lastly, Sonix is discussed as a secure tool for audio and video transcription into text, with added features like AI-assisted summaries and translations. Susan emphasizes the importance of these tools for increasing efficiency and effectiveness in dispute resolution practice while urging due diligence to ensure these technologies meet professional and ethical standards.

    01:40 Welcome Back & The Focus on AI Tools01:58 Exploring AI Tools Beyond Chat GPT03:11 Calendar Hero: Revolutionizing Scheduling for Professionals07:18 Descrybe AI: Transforming Legal Research13:12 Sonix: Secure Transcription and More for Dispute Resolution18:03 Workshop Invitation and Final Thoughts

    Mentioned in this Episode: Susan's Latest AI Workshop

    AI and Your Practice

    When: May 24th, 2024 9am-1pm PT / 12:00pm - 4pm ET

    Where: Online Via Zoom

    Cost: $295

    Find out more: https://susaneguthrie.com/training

    ***************

    Check out our friend ADRNotable if you are looking for a robust practice management program for DR professionals that had many added capabilities including notetaking, templates and checklists and so much more - and it includes Calendar Hero in the mix!

    ************

    WANT MORE CONTENT?

    Get SUSAN'S FREE BOOK: https://lp.constantcontactpages.com/su/tFTeMJf/SuccesswithSusan

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter

    Susan's New Weekly Business Journal is NOW AVAILABLE! https://susaneguthrie.com/the-journal

    Reach out to Susan at [email protected]

    Susan's Coaching Services: https://susaneguthrie.com/services

    Website: https://susaneguthrie.com

    Social Media:

    Susan on Instagram: https://instagram.com/susanguthrieesq

    Susan on LinkedIn: linkedin.com/in/susaneguthrie

    Make Money Mediating on Instagram: https://instagram.com/makemoneymediating

    *****************

    Meet Our Creator and Host: Susan Guthrie

    Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair-Elect of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her Top 1% in the World podcast, The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.

  • Make Money Mediating: The Impact of Professional Headshots

    In this episode of the Make Money Mediating podcast, host Susan Guthrie emphasizes the critical role of professional headshots in personal branding for dispute resolution entrepreneurs. She discusses how a quality photo can significantly affect first impressions, potentially converting potential clients into actual ones. Susan highlights the investment aspect of professional photography, noting its long-term benefits for an individual’s business image. Throughout the episode, she shares personal anecdotes, tips on finding and working with a photographer, the importance of current and varied photos, and even dives into the possibilities offered by artificial intelligence-assisted headshots. Also, Susan announces a unique opportunity for conference attendees to get professional headshots at an exclusive rate at the ABA Section of Dispute Resolution's Spring Conference! The episode closes with a call to action for listeners to share their new headshots, fostering a community of professionals who prioritize their branding.

    Mentioned in this episode:

    Bijal Patel-Weintraub's website: https://bopmediation.com

    Get the books:

    "Capture Your Style" by Aimee Song: Offers insight into transforming your Instagram photos, showcasing your life, and building your personal brand."The Headshot: The Secrets to Creating Amazing Headshot Portraits" by Peter Hurley: Focuses on the art of taking professional headshots, a must-read for anyone wanting to understand what makes a headshot stand out."Branding In a Digital World" by Hilary Topper: This book includes chapters on personal branding and the role of imagery, providing a holistic approach to building your brand online.

    Link to AI Assisted Headshot Programs and Apps

    *********************************************

    GET A NEW HEADSHOT AT THE ABA CONFERENCE!

    Attending the Practice Building Workshop at the ABA Section of Dispute Resolution's Spring Conference on April 10, 2024 and want to get one of the 24 spots to get a new headshot? Send an email to Susan at [email protected]. Headshots are 1 for $89, 3 for $179 or 5 for $299! Hurry - these are first come, first served and will go fast. Make Money Mediating listeners are getting first dibs!!

    *****

    JOIN SUSAN AND BIJAL FOR THE ABA SECTION OF DISPUTE RESOLUTION'S SPRING CONFERENCE on April 10-13, 2024, in San Diego, California! Don't miss out on over 50 educational programs designed to meet your professional development needs. Information and Registration: Conference Information and Registration

    PRACTICE BUILDING WORKSHOP at the ABA Spring Conference: Dive deep into the practical aspects of growing a successful dispute resolution practice with Susan Guthrie presenting on "Blueprint for Success: Innovative Business Planning for Your Dispute Resolution Practice."

    WANT MORE CONTENT?

    Get SUSAN'S FREE BOOK: https://lp.constantcontactpages.com/su/tFTeMJf/SuccesswithSusan

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter

    Reach out to Susan at [email protected]

    Book an Hour Coaching Session with Susan: Strategy Session with Susan Guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on Instagram: https://instagram.com/susanguthrieesq

    Susan on LinkedIn: linkedin.com/in/susaneguthrie

    Make Money Mediating on Instagram: https://instagram.com/makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair-Elect of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her podcast, "The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.

  • Maximizing Conference Opportunities for Branding and Marketing

    In this episode of the Make Money Mediating podcast, host Susan Guthrie, a seasoned mediation professional, introduces guest Murphy Funkhouser, a business and brand strategist with over 20 years of experience and owner of BrandStage Consulting. They discuss the importance of effective branding and marketing for dispute resolution professionals and share tips on transforming conference appearances into marketing opportunities.

    Murphy emphasizes the power of making meaningful connections, asking engaging questions, and following up with personalized messages. She also outlines a useful formula for crafting a compelling one-sentence brand statement and highlights creative networking strategies to make memorable impressions. This conversation is particularly valuable for attendees of the ABA Section of Dispute Resolution Spring Conference, where Murphy will lead a workshop on branding and marketing basics at the Inaugural Practice Building Workshop on April 10th!

    Highlights from the Episode:

    00:00 Welcome to the Make Money Mediating Podcast!00:20 Introducing Murphy Funkhouser: Your Marketing and Branding Expert01:55 Unlocking the Power of Conferences for Marketing Success02:49 Mastering Networking: Tips and Strategies13:34 Elevating Your Social Media Game Post-Conference16:52 Building Meaningful Connections: Beyond the Conference23:19 Crafting Your Unforgettable Brand Story31:40 Join Us at the Conference for More Insights and Networking Opportunities

    Access the transcript

    ************************************************

    About our Special Guest, MURPHY FUNKHOUSER:

    Murphy Funkhouser is a business, brand and marketing strategist, consultant and educator who has supported the creation or launch of over 500 brands in her 20-year career. She was the co-founder and owner of Kudzu Brands, based in Asheville, and now owns a private business and brand strategy firm, BrandStage Consulting. Her expertise includes creating, launching, and building brands and developing business and non-profit marketing strategies.

    Murphy has taught business, branding and entrepreneurship at multiple higher education and business schools. She is a year-round teacher, coach and facilitator at the non-profit Mountain Bizworks in Asheville. She is a graduate of the Goldman Sach’s 10,000 Small Businesses program.

    Reach out to Murphy: [email protected]

    Brandstage Consulting: https://brandstageconsulting.com

    Get the Book that Murphy mentioned in the Episode: Never Eat Alone

    *****

    JOIN SUSAN AND MURPHY FOR THE ABA SECTION OF DISPUTE RESOLUTION'S SPRING CONFERENCE on April 10-13, 2024, in San Diego, California! Don't miss out on over 50 educational programs designed to meet your professional development needs. Information and Registration: Conference Information and Registration

    PRACTICE BUILDING WORKSHOP at the ABA Spring Conference: Dive deep into the practical aspects of growing a successful dispute resolution practice with Susan Guthrie presenting on "Blueprint for Success: Innovative Business Planning for Your Dispute Resolution Practice."

    WANT MORE CONTENT?

    Get SUSAN'S FREE BOOK: https://lp.constantcontactpages.com/su/tFTeMJf/SuccesswithSusan

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter

    Reach out to Susan at [email protected]

    Book an Hour Coaching Session with Susan: Strategy Session with Susan Guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on Instagram: https://instagram.com/susanguthrieesq

    Susan on LinkedIn: linkedin.com/in/susaneguthrie

    Make Money Mediating on Instagram: https://instagram.com/makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair-Elect of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her podcast, "The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.

  • From RN to Mediator: Kimberly Best's Journey in Conflict Resolution

    In this episode of the Make Money Mediating podcast, host Susan Guthrie interviews Kimberly Best, a Tennessee-based registered nurse turned mediator and conflict resolution expert. Kimberly shares her unique journey from working in the medical field to becoming a successful mediator with no legal background, emphasizing the versatility and importance of mediation skills across different fields. She discusses her experiences, the challenges of transitioning careers, and how her background as a nurse has informed her approach to mediation and conflict resolution. The episode also touches on Kimberly's involvement in the ABA Section of Dispute Resolution, her advocacy for mediators from diverse professional backgrounds, and introduces Best Practices, her innovative mock mediation practice group aimed at helping new mediators gain experience and confidence. This inspiring conversation highlights the impact of mediation beyond the legal realm and the potential for individuals with various backgrounds to contribute to the field of conflict resolution.

    Highlights from the episode:

    00:00 Welcome to Make Money Mediating Podcast with Special Guest Kimberly Best00:24 Kimberly Best's Unique Journey from Registered Nurse to Mediator02:54 The Transformative Power of Mediation: Kimberly's Personal and Professional Insights08:36 Expanding the Scope: Beyond Divorce Mediation to Conflict Resolution09:32 The Importance of Diverse Backgrounds in Mediation and Overcoming Industry Challenges24:23 Kimberly's Vision for the Future of Mediation and Supporting New Mediators37:40 Final Thoughts and Upcoming Events

    Access the transcript

    ************************************************

    About our Special Guest, Kimberly Best:

    Kimberly Best, RN, MA, is a TN Rule 31 Listed Civil Mediator, Rule 31 Trained Family Mediator, FINRA Arbitrator, and owner of Best Conflict Solutions, LLC. Her practice includes Mediation, Restorative Practices, and personal and organizational Conflict Coaching and Conflict Consulting, with a Healthcare specialty.

    Kim is serving her third term on the board of the Tennessee Association of Professional Mediators, currently as Chair/President. She is a volunteer Senior Mediator with the Los Community/Police Unification Program and also serves as a community facilitator. Kim is an active member of the Association of Conflict Resolution, is a consultant for Mediators Beyond Borders International, and she serves on the Executive Committee of the ABA Dispute Resolution Section.

    Kim is passionate about helping others understand and resolve conflict and helping other disputeresolution practitioners excel and succeed in the field.

    Kim takes pride in being mother to five grown children and grandmother to four little ones.

    Reach out to Kim

    Find out more about Kim's new "Best Practices" Mock Mediation Group starting in April: https://bestconflictsolutions.com

    Get Kim's book: How to Live Forever: A Guide to Writing the Final Chapter of Your Life Story

    *****

    JOIN SUSAN AND KIM FOR THE ABA SECTION OF DISPUTE RESOLUTION'S SPRING CONFERENCE on April 10-13, 2024, in San Diego, California! Don't miss out on over 50 educational programs designed to meet your professional development needs. Information and Registration: Conference Information and Registration

    PRACTICE BUILDING WORKSHOP at the ABA Spring Conference: Dive deep into the practical aspects of growing a successful dispute resolution practice with Susan Guthrie presenting on "Blueprint for Success: Innovative Business Planning for Your Dispute Resolution Practice."

    WANT MORE CONTENT?

    Get SUSAN'S FREE BOOK: https://lp.constantcontactpages.com/su/tFTeMJf/SuccesswithSusan

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter

    Reach out to Susan at [email protected]

    Book an Hour Coaching Session with Susan: Strategy Session with Susan Guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on Instagram: https://instagram.com/susanguthrieesq

    Susan on LinkedIn: linkedin.com/in/susaneguthrie

    Make Money Mediating on Instagram: https://instagram.com/makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair Elect of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her podcast, "The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.

  • Navigating Your Worth: Setting Prices as a Dispute Resolution Professional

    In this episode of the Make Money Mediating podcast, host Susan Guthrie provides an in-depth guide on how dispute resolution professionals can set their fees. She emphasizes the importance of constantly reevaluating one's pricing strategy and dives into various factors and considerations that impact fee setting. These factors include one's services list, experience, market demand, geographic location, client base, operational costs, and competition. Susan discusses different pricing models such as hourly rates, flat fees, modified flat fees, retainer models, subscription-based models, and packaged services. She highlights the significance of choosing a pricing model that reflects the true value of a professional's expertise and fosters long-term client relationships built on trust, value, and mutual respect. Susan encourages professionals to be open to adjusting their pricing models as their practices evolve.

    In this episode:

    00:00 Introduction to Pricing Strategies in Mediation00:37 Understanding the Importance of Pricing01:06 Developing a Comprehensive Pricing Strategy01:38 Expanding Your Service Offerings03:43 Factors to Consider When Setting Your Fees06:49 Understanding Your Market and Client Base09:00 The Impact of Geographic Location on Pricing13:11 The Importance of Understanding Your Costs15:15 Considering Your Competition16:52 Understanding the Value You Provide19:21 Exploring Different Pricing Models20:07 The Pros and Cons of Hourly Billing23:13 The Appeal of Flat Fees and Modified Flat Fees28:58 The Potential of Subscription-Based Fee Models32:04 The Benefits of Offering Packages33:04 Conclusion: The Importance of Reflecting Your True Value

    Access the transcript: https://share.descript.com/view/6dqezVmkKjC

    Here is the list of Fee Setting Considerations Reference in the Episode:

    Experience and ExpertiseMarket DemandLocationClient Base CapabilitiesYour Costs of Doing BusinessCompetition PricingValue Provided

    *****

    JOIN SUSAN FOR THE ABA SECTION OF DISPUTE RESOLUTION'S SPRING CONFERENCE on April 10-13, 2024, in San Diego, California! Don't miss out on over 50 educational programs designed to meet your professional development needs. Information and Registration: Conference Information and Registration

    PRACTICE BUILDING WORKSHOP at the ABA Spring Conference: Dive deep into the practical aspects of growing a successful dispute resolution practice with Susan Guthrie presenting on "Blueprint for Success: Innovative Business Planning for Your Dispute Resolution Practice."

    WANT MORE CONTENT?

    Get SUSAN'S FREE BOOK: https://lp.constantcontactpages.com/su/tFTeMJf/SuccesswithSusan

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter

    Reach out to Susan at [email protected]

    Book an Hour Coaching Session with Susan: Strategy Session with Susan Guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on Instagram: https://instagram.com/susanguthrieesq

    Susan on LinkedIn: linkedin.com/in/susaneguthrie

    Make Money Mediating on Instagram: https://instagram.com/makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair Elect of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her podcast, "The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.

  • Elevating Your Emotional Intelligence for Mediation Success

    In this episode of 'The Make Money Mediating Podcast', host Susan Guthrie explores the essential role of Emotional Intelligence (EQ) in the mediation process and why increasing your EQ is actually good business. Discover how developing EQ can significantly enhance mediation outcomes, improve communication, and foster a deeper understanding and management of emotions within the mediation context. Whether you're a seasoned professional or new to the field, this episode is packed with insights and strategies to help you to understand the vital connection between your EQ and success so you can grow your practice by integrating emotional intelligence into your professional development. There is even a special section where Susan shares her strategies for leveraging the power of generative AI to help you develop and increase your EQ!

    In this Episode:

    00:00 Introduction and Welcome00:20 The Unexplored Potential of Emotional Intelligence in Mediation01:15 Why Emotional Intelligence Matters in Dispute Resolution06:05 Understanding the Components of EQ07:30 The Impact of EQ on Mediation Outcomes10:10 Developing Your Emotional Intelligence: Practical Strategies16:50 Leveraging AI to Enhance Your EQ20:15 Real-World Applications: Transforming Mediation Practice through EQ22:45 Conclusion: EQ as a Foundation for Mediation Success

    Access the transcript: https://share.descript.com/view/3HWvv8ON472

    Download the ChatGPT/Gemini EQ Exercises that Susan mentioned in the episode here!

    *****

    JOIN US FOR THE ABA SECTION OF DISPUTE RESOLUTION'S SPRING CONFERENCE on April 10-13, 2024, in San Diego, California! Don't miss out on over 50 educational programs designed to meet your professional development needs. Information and Registration: Conference Information and Registration

    PRACTICE BUILDING WORKSHOP at the ABA Spring Conference: Dive deep into the practical aspects of growing a successful dispute resolution practice with Susan Guthrie presenting on "Blueprint for Success: Innovative Business Planning for Your Dispute Resolution Practice."

    WANT MORE CONTENT?

    Get SUSAN'S FREE BOOK: https://lp.constantcontactpages.com/su/tFTeMJf/SuccesswithSusan

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day": Weekly Practice Building Tips Newsletter

    Reach out to Susan at [email protected]

    Book an Hour Coaching Session with Susan: Strategy Session with Susan Guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on Instagram: https://instagram.com/susanguthrieesq

    Susan on LinkedIn: linkedin.com/in/susaneguthrie

    Make Money Mediating on Instagram: https://instagram.com/makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Susan Guthrie, nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, has transitioned from a successful legal and mediation practice to become one of the foremost trainers and consultants for professionals in the field. As Chair Elect of the American Bar Association’s Section of Dispute Resolution, Susan is dedicated to advancing the practice and profession of dispute resolution worldwide. Through her podcast, "The Divorce & Beyond Podcast with Susan Guthrie," she continues to share her expertise, reaching millions of listeners globally.

    Join Susan in this enlightening episode as she unveils the transformative power of Emotional Intelligence in mediation, providing practical tips and innovative approaches to enhance your practice and personal growth.

  • Effective Content Creation and Making It Work For You in Getting You Work!

    In this episode of 'The Make Money Mediating Podcast', host Susan Guthrie dives into the realm of content creation. She shares how dispute resolution professionals can create effective blog and article content that truly stands out and ensures a good return on the effort invested. Susan emphasizes the role of understanding the target audience, crafting engaging and informative content, and enhancing content reach through consistent writing. She also discusses the concept of creating content that is helpful to the audience and resonates with them, which in turn can lead to more business referrals. If you are going to do the work, make sure it helps you get the work!

    In this Episode:

    00:00 Introduction and Welcome00:20 Venturing into Content Creation01:12 Exciting Announcements and Initiatives - ABA Section of Dispute Resolution Practice Build Workshop and Practice Development Institute Announcement!06:07 The Importance of Content Creation07:22 Creating Engaging and Effective Blog Content10:13 The Power of Storytelling in Content Creation16:59 Increasing Your Content's Visibility and Effectiveness20:08 The Value of Consistent Content Creation22:28 Conclusion: The Power of Helpful Content

    Access the transcript: https://share.descript.com/view/Gg6RcX7Z8xr

    Mentioned in this episode:

    JOIN US FOR THE ABA SECTION OF DISPUTE RESOLUTION'S SPRING CONFERENCE ON APRIL 10-13, 2024 IN SAN DIEGO, CALIFORNIA! (Conference Agenda)

    Don’t miss the premier event for dispute resolution professionals. Choose from over 50 educational programs to meet your professional development needs. Network and socialize with fellow attendees at unique local events. Be inspired by keynote speakers and celebrate this year’s ADR awardees. Whether you are new to the field or have been practicing for decades, the conference has something for you!Information and Registration can be found here: https://events.americanbar.org/event/c3538f67-e734-482b-966d-f6109158c1f2/summary

    Be sure to register for the PRACTICE BUILDING WORKSHOP to get the help you need to launch and grow your practice:

    The Practice Building Workshop programs on Wednesday, April 10th offer a deep dive into the practical aspects of running a successful dispute resolution practice. Presenters will guide you through the process of crafting a strategic business plan, mastering the financial aspects of your practice, building a strong brand and client base, and streamlining your operations for efficiency and growth. Susan will be presenting the first program of the day entitled Blueprint for Success: Innovative Business Planning for Your Dispute Resolution Practice.

    Also mentioned in this episode:

    Drafting Truly Effective Social Media Posts for Your Business on the Make Money Mediating Podcast with Susan Guthrie #421

    Stephanie Marrone, Marketing Professional on LinkedIn: Stefanie Marrone | LinkedIn

    Confessions of a Training Junkie Part One and Part Two by Josh Kershenbaum on the Mosten Guthrie Academy Blog

    *********************************************************************

    WANT MORE CONTENT?

    GET SUSAN'S FREE BOOK! https://bit.ly/Success-Tips-Book

    ***************************

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day: here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    ***************************

    Book an Hour Coaching Session with Susan: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on Instagram: https://instagram.com/susanguthrieesqSusan on LinkedIn: linkedin.com/in/susaneguthrieMake Money Mediating on Instagram: https://instagram.com/makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of legal and mediation practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has transitioned into one of the legal and mediation trainers in the world and regularly works with and consults with attorneys and dispute resolution professionals in growing and marketing their practice for success.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to be Chair Elect of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year.

    Susan is also an internationally renowned expert in online mediation, legal tech and AI for legal and dispute resolution and has been training colleagues and other professionals in the practical and ethical considerations of integrating technology into their practice with her innovative programs and webinars for years. To date, more than 25,000 professionals have benefited from her programs and she has trained in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1% of the more than 3.4 million podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.

  • Building a Successful Mediation Practice with special guest, David H. Salmon

    In this episode of the 'Make Money Mediating' podcast, host Susan Guthrie has a conversation with David H. Salmon, an attorney mediator and entrepreneur in the ADR field as a Co-Founder of ADR Support. They discuss key elements needed in launching, growing, and maintaining a successful mediation practice.

    Susan and David discuss the importance of establishing a tech infrastructure, implementing a go-to market strategy, and maintaining growth within a practice. They highlight the role of the mediator in creating a personalized practice, the benefits of being associated with an established mediator, and the role of personal goals in business strategy.

    Key Moments in the Episode:

    00:02 Introduction and Guest Introduction00:11 The Importance of Inside Knowledge in Mediation01:11 Guest's Background and Experience02:02 The Challenges of Transitioning into Mediation Practice03:16 The Three Buckets of Practitioners04:11 The Importance of Back-end Processes in Mediation Practice04:56 The Role of ADR Support in Mediation07:17 The Importance of Setting Goals in Mediation Practice10:49 The Technical Infrastructure Needed for Mediation Practice22:16 The Importance of a Go-to-Market Strategy28:49 Maintaining and Growing Your Mediation Practice38:48 Conclusion and Contact Information

    Access the Transcript

    ***********************************************************

    More About This Week's Special Guest: David H. Salmon

    David H. Salmon is the CEO of ADR Support, a complete back-office and administrative support service that works exclusively with professional neutrals nationwide. David and his team manage 90+ full time neutrals made up of 45 independent practices in 18 states. He is also the managing partner of Salmon & Dulberg Dispute Resolution, a large well-established panel firm in Florida. David is an expert at facilitating the transition into full time neutral work, and maintaining elite, highly profitable mediation practices. He is also a successful third generation mediator and proud father of two. [email protected]@ADRsupport.comOffice: 866.425.7174

    *****************************************************************

    Mentioned in this episode:

    You Have to Define Success Before You Can Achieve It on Make Money Mediating with Susan Guthrie #423

    *********************************************************************

    GET SUSAN'S BRAND NEW BOOK! https://bit.ly/Success-Tips-Book

    ***************************

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day: here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    ***************************

    Book an Hour Coaching Session with Susan: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on Instagram: @susanguthrieesqMosten Guthrie on Instagram: @mostenguthrieMake Money Mediating on Instagram: @makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of divorce practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has in the past two years transitioned into one of the leading family, collaborative and mediation trainers in the world and regularly works with and consults with divorce professionals and attorneys in growing and marketing their practice for a happier and healthier life.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to have been recently elected as Vice-Chair of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year. She was also recently elected as the ABA Section Officer's Committee Vice-Chair Representative.

    Susan is also an internationally renowned expert in online mediation and has been training colleagues and other professionals in the practical and ethical considerations of conducting their mediations online with her innovative programs and webinars for more than two years. To date, more than 25,000 dispute resolution professionals have benefited from her program and she has trained mediators in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1.5% of all podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.

  • The Key Elements for a Successful Mediation Practice: A Thanksgiving Reflection

    In this episode of the Make Money Mediating podcast, hosted by Susan Guthrie, she explores and reflects on the essence of Thanksgiving and the necessary elements for a thriving mediation practice. Making use of the acronym 'THANKS', Susan identifies Trust, Harmony, Appreciation, Neutrality, Knowledge and Serenity as the six key elements of success in mediation or dispute resolution profession. She stresses the importance of building trust with clients, orchestrating harmony in conflicts, appreciating clients and colleagues, maintaining neutrality, staying informed about industry trends, and finding serenity in a busy work life. Furthermore, she encourages listeners to think about ways they can show their gratitude to their clients and colleagues, and ways to improve their dispute resolution practice in the coming year.

    00:00 Introduction and Thanksgiving Message01:59 The Importance of Trust in Mediation03:49 Harmony: The Conductor's Role in Mediation05:40 Appreciation: Showing Gratitude to Clients and Colleagues07:37 Neutrality: The Cornerstone of Mediation08:31 Knowledge: The Value of Continuous Learning10:34 Serenity: Finding Calm Amidst Conflict12:08 Conclusion: The Five Elements of Success in Mediation

    Access the Episode Transcript

    Mentioned in this episode:

    The Gift That Keeps on Giving: Holidays and Relationship Building on The Make Money Mediating Podcast with Susan Guthrie #408

    Why Gratitude is the Secret Ingredient to Success with Susan Guthrie on The Make Money Mediating Podcast #405

    Becoming a Training Junkie: The Power of Continuous Learning in Mediation on the Make Money Mediating Podcast with Susan Guthrie #420

    Join us in beautiful San Diego, California for the American Bar Association's Section of Dispute Resolution Annual Spring Conference April 10-13, 2024! The Pre-Conference Practice Building Workshop led by Susan will be on April 10th and will include several leading experts in areas of business planning, finance, marketing and more. Registration will be opening the first week of December 2023 - stay tuned and SAVE THE DATES!

    ****** If you found this episode helpful, please consider leaving a 5-Star Rating and a Review letting us know! Your thoughtful feedback helps the show reach a bigger audience and help more colleagues! *******

    GET SUSAN'S BRAND NEW BOOK! https://bit.ly/Success-Tips-Book

    ***************************

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day: here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    ***************************

    Book an Hour Coaching Session with Susan: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on Instagram: @susanguthrieesqMosten Guthrie on Instagram: @mostenguthrieMake Money Mediating on Instagram: @makemoneymediating

    *********************************************************************

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of divorce practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has in the past two years transitioned into one of the leading family, collaborative and mediation trainers in the world and regularly works with and consults with divorce professionals and attorneys in growing and marketing their practice for a happier and healthier life.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to have been recently elected as Chair Elect of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year.

    Susan is also an internationally renowned expert in online mediation and has been training colleagues and other professionals in the practical and ethical considerations of conducting their mediations online with her innovative programs and webinars for more than two years. To date, more than 25,000 dispute resolution professionals have benefited from her program and she has trained mediators in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1.5% of all podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.

  • The Crucial Role of Client Feedback in Mediation

    In this episode of the 'Make Money Mediating' podcast, host Susan Guthrie discusses the importance of client feedback in effectively managing a mediation practice. She emphasizes how it can guide mediators in continually improving their services and adapting to changing client needs. She underscores the importance of soliciting feedback through various platforms like surveys and exit interviews, and using technology such as AI (think ChatGPT) to analyze the data. Susan also shares stories and tips on handling critical feedback and how it can be a catalyst for growth. She stresses that feedback is a necessity, not a luxury, for the ongoing success of a mediation business.

    00:00 Introduction and Exciting News00:47 Importance of Reviews and Feedback02:11 The Secret Sauce: Client Feedback02:40 Understanding the Role of Service Professionals03:15 The Power of Client Feedback04:29 Challenges in Collecting Feedback05:19 Leveraging Technology for Feedback Collection06:12 Creating Effective Surveys08:16 The Importance of Timely Feedback11:18 The Value of Direct Conversations15:14 Analyzing Feedback and Adapting Techniques21:08 Feedback-Driven Business Strategy22:34 Learning from Negative Feedback23:24 Conclusion: Embrace, Learn, and Use Feedback

    Access the podcast transcript

    Mentioned in this episode:

    Free Handout with Sample Surveys

    Listen to last week's show and learn how to Build Your 2024 Business Plan!

    ****** If you found this episode helpful, please consider leaving a 5-Star Rating and a Review letting us know! Your thoughtful feedback helps the show reach a bigger audience and help more colleagues! *******

    ***********************************************************

    GET SUSAN'S BRAND NEW BOOK! https://bit.ly/Success-Tips-Book

    ***************************

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day: here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    ***************************

    Book an Hour Coaching Session with Susan: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on Instagram: @susanguthrieesqMosten Guthrie on Instagram: @mostenguthrieMake Money Mediating on Instagram: @makemoneymediating

    *********************************************************************

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of divorce practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has in the past two years transitioned into one of the leading family, collaborative and mediation trainers in the world and regularly works with and consults with divorce professionals and attorneys in growing and marketing their practice for a happier and healthier life.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to have been recently elected as Chair Elect of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year.

    Susan is also an internationally renowned expert in online mediation and has been training colleagues and other professionals in the practical and ethical considerations of conducting their mediations online with her innovative programs and webinars for more than two years. To date, more than 25,000 dispute resolution professionals have benefited from her program and she has trained mediators in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1.5% of all podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.

  • Crafting a Killer Business Plan for Dispute Resolution Practices

    In this episode of the 'Make Money Mediating' podcast, host Susan Guthrie provides listeners with an in-depth guide on crafting a robust business plan for dispute resolution practices. She emphasizes the importance of specific, measurable, achievable, relevant, and time-bound (SMART) goals. Susan also highlights the booming dispute resolution industry and the scope for expansion it presents. She delves into creating tailored plans, offering unique services and setting realistic financial projections with contingency planning. She also mentions the usage of AI-assisted tools for efficiency. To routinely revise the plan and stay ahead of the curve, she suggests the listeners review and revisit their plan at least yearly so that they can find success and make money mediating!

    Episode Markers:

    00:00 Introduction and Welcome Back00:35 The Importance of Business Planning04:02 The Growth of Dispute Resolution Industry07:49 Crafting a Killer Business Plan for 202420:00 Setting Realistic Goals and Objectives23:05 Financial Projections for a Solid Future25:12 Risk Analysis and Contingency Planning27:55 Pulling it All Together: The Executive Summary30:49 Conclusion and Future Workshops

    Access the podcast transcript

    Mentioned in this episode:

    LinkedIn Practice Building Tip of the Day Newsletter

    The Anatomy of a Great Business Plan

    Join Susan for her two upcoming ChatGPT and AI Workshops

    https://mostenguthrie.com

    ****** If you found this episode helpful, please consider leaving a 5-Star Rating and a Review letting us know! Your thoughtful feedback helps the show reach a bigger audience and help more colleagues! *******

    ***********************************************************

    GET SUSAN'S BRAND NEW BOOK! https://bit.ly/Success-Tips-Book

    ***************************

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day: here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    ***************************

    Book an Hour Coaching Session with Susan: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on Instagram: @susanguthrieesqMosten Guthrie on Instagram: @mostenguthrieMake Money Mediating on Instagram: @makemoneymediating

    *********************************************************************

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of divorce practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has in the past two years transitioned into one of the leading family, collaborative and mediation trainers in the world and regularly works with and consults with divorce professionals and attorneys in growing and marketing their practice for a happier and healthier life.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to have been recently elected as Chair Elect of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year.

    Susan is also an internationally renowned expert in online mediation and has been training colleagues and other professionals in the practical and ethical considerations of conducting their mediations online with her innovative programs and webinars for more than two years. To date, more than 25,000 dispute resolution professionals have benefited from her program and she has trained mediators in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1.5% of all podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.

  • In the second part of our special two-part episode, we are joined once more by professional and executive coach, Megan Walls. Megan helps us delve further into the THINK Protocol, a step-by-step process to guide you when making significant decisions about career changes or pivots.

    Key Points:

    The THINK Protocol: In part one, we covered the T (Taking time to reflect), H (Honesty, being real with yourself), and I (Information gathering and insights). In this episode, we dive into N, which stands for Niche.Niche and personal brand: Megan emphasizes the importance of finding your unique niche and building your personal brand when considering creating your own practice. The niche includes your area of expertise, target audience, unique products or services, and how you set yourself apart from the competition.Crafting your brand: Megan shares advice on how to craft a brand statement based on the clarity and information gained from the THINK Protocol. She references Jeff Bezos's quote about personal brands, underscoring the importance of crafting your own brand rather than letting others define it for you.Knowledge: Understand the importance of gathering insights into why you think the way you do. Acknowledge that gaining knowledge about your thought patterns and the resultant emotional responses can provide you with the necessary tools to transform your life.Take Action: Leverage the insight you've gained from the THINK protocol and actively make changes in your life. It is not enough to merely understand your thought patterns (THINK); you also need to implement these insights (Take Action) to see real, sustainable transformation.

    Listen in to Part Two now and get ready to THINK and Take Action on your career pivot!

    Access the podcast transcript

    ****** If you found this episode helpful, please consider leaving a 5-Star Rating and a Review letting us know! Your thoughtful feedback helps the show reach a bigger audience and help more colleagues! *******

    ***********************************************************

    More About This Week's Special Guest: Megan Walls

    Megan Walls, CPC, PCC, ELI-MP is a certified executive and career coach, author, noted speaker. She works with high-achieving professionals and teams to unlock their full potential, develop leadership skills, and boost confidence to overcome obstacles and thrive in their organizations and their careers.

    What sets Megan apart from other career coaches is that she has developed a proprietary “inside-out” coaching approach which she uses as her foundation with every client. The “inside” refers to helping clients identify areas of strength, areas to improve and obstacles to overcome. The “out” refers to helping clients set realistic goals and create action plans to achieve their goals. During this process, Megan provides guidance, insights and leadership tools and serves as an accountability partner to accelerate a client’s career success while staying true to themselves.

    Prior to coaching, Megan enjoyed a highly successful, 20-year career as an institutional salesperson in the municipal bond industry at Hutchinson, Shockey, Erley & Company and was the firm’s first female partner. She holds a B.A. in Economics from DePauw University, received her coach training from the Institute of Professional Excellence in Coaching (iPEC) and is a member of the International Coaching Federation.

    Megan's Website: https://www.wallscareercoach.com/

    Email Megan: [email protected]

    *****************************************************************

    Mentioned in this episode:

    The episode Susan mentioned about acronyms and alliteration is called "How Getting 'Sticky' Will Make Your Marketing Better" You can listen here: https://makemoneymediating.podbean.com/e/how-getting-sticky-will-make-your-marketing-better-with-susan-guthrie-411/

    *********************************************************************

    GET SUSAN'S BRAND NEW BOOK! https://bit.ly/Success-Tips-Book

    ***************************

    Get the FREE LinkedIn Newsletter from Susan, "Practice Building Tip of the Day: here: https://www.linkedin.com/newsletters/daily-practice-building-tips-6979857568605114368/

    Reach out to Susan at [email protected]

    ***************************

    Book an Hour Coaching Session with Susan: https://calendly.com/susanguthrie/strategy-session-with-susan-guthrie

    Websites:

    Susan Guthrie: https://www.susaneguthrie.com

    Mosten Guthrie Academy: https://mostenguthrie.com

    Social Media:

    Susan on Instagram: @susanguthrieesqMosten Guthrie on Instagram: @mostenguthrieMake Money Mediating on Instagram: @makemoneymediating

    Meet Our Creator and Host: Susan Guthrie

    Nationally recognized as one of the Top Family Law Attorneys and Mediators in the United States, Susan Guthrie has been at the forefront of divorce practice for more than 30 years. After more than 20 years as a name partner in a leading law firm in Connecticut followed by establishing her own boutique Family Law and Mediation practice in 2012, Susan has in the past two years transitioned into one of the leading family, collaborative and mediation trainers in the world and regularly works with and consults with divorce professionals and attorneys in growing and marketing their practice for a happier and healthier life.

    In 2020 Susan partnered with mediation legend, Forrest “Woody” Mosten, to create the Mosten Guthrie Academy to provide cutting edge gold-standard trainings for attorneys, mediators and other professionals. The Academy has grown in two years from one 40-Hour training program to a comprehensive curriculum of basic, advanced and specialized trainings and consulting groups for a vast family of dedicated professionals.

    As a leading dispute resolution professional, Susan is honored to have been recently elected as Vice-Chair of the American Bar Association’s Section of Dispute Resolution and looks forward to serving as the Chair of the Section in the 2024-2025 Bar Year. She was also recently elected as the ABA Section Officer's Committee Vice-Chair Representative.

    Susan is also an internationally renowned expert in online mediation and has been training colleagues and other professionals in the practical and ethical considerations of conducting their mediations online with her innovative programs and webinars for more than two years. To date, more than 25,000 dispute resolution professionals have benefited from her program and she has trained mediators in countries all around the world including programs for the American Bar Association (ABA), the Alternative Dispute Resolution Institute of Canada (ADRIC), and the National Association of Distinguished Neutrals (NADN) among others.

    Susan is the award-winning creator and host of one of the top 3 divorce podcasts in the world and one of the top 1.5% of all podcasts worldwide, The Divorce & Beyond Podcast with Susan Guthrie which has more than 5,000,000 listens to date.