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On this episode of The Upperlimits Show, CEO Nick Psaila and guest star Jemma Kennedy, owner and CEO of Hillview Business Services converse about her journey from working in FIFO to starting her own business.
Gemma shares how her experience in remote site management led her to establish a business dedicated to transforming industry and compliance standards.
We'll discuss the ins and outs of ISO certification, why it's crucial for business credibility and growth, and how Gemma's team helps companies streamline operations for long-term success.
Whether you're a business owner, an aspiring entrepreneur, or just curious about the world of industry standards, this episode is packed with insights you won't want to miss!
Tune in to discover how these strategies can transform your business and empower your team to thrive.
And don't just sit around and think this is just another normal podcast, these are life changing business tools that you must take advantage of.
Go get your note pad start taking notes cause it could be the difference between making or losing money.
All the links:
Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/ Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link Watch over 250 videos on our Youtube Channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA Get a copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/ Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/ . Best part is... it's completely FREE! -
On this episode of The Upperlimits Show, CEO Nick Psaila and guest star James Russell, owner and CEO of Tradie VA converse about streamlining business operations and empowering trades and construction entrepreneurs.
Tradie VA are experts in optimizing workflows for trades, discusses their innovative approach to offloading tasks and creating efficient processes.
They emphasise the importance of clarity and trust in delegating responsibilities, using AI and video processes to simplify training and operations manuals. The goal is to free up business owners from daily operational burdens and enable scalability without sacrificing quality.
Tune in to discover how these strategies can transform your business and empower your team to thrive.
And don't just sit around and think this is just another normal podcast, these are life changing business tools that you must take advantage of.
Go get your note pad start taking notes cause it could be the difference between making or losing money.
All the links:
Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/ Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link Watch over 250 videos on our Youtube Channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA Get a copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/ Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/ . Best part is... it's completely FREE! -
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The building and construction industry has turned into an explosive area for businesses.
How can you navigate this minefield and prepare for the worst so it does not happen?
In this episode of the Upper Limits Show, host Nick Psaila delves into the alarming state of the building industry, offering crucial insights and strategies for entrepreneurs facing challenging times.
Through anecdotes and expert advice, he emphasises the importance of knowing your numbers, planning ahead, and building a solid support network of professionals to navigate potential crises.
The 3 Key Learnings:
Know Your Numbers and Manage Your Finances Planning for the Unexpected. Seek Professional Guidance and Support.Don't just sit around and wait for crisis to hit and flip your business upside down, turn your problems into profits by prioritizing financial literacy, preparing for uncertainties, and leveraging professional expertise.
All the links:
Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/ Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link Watch over 250 videos on our Youtube Channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA Get a copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/ Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/ . Best part is... it's completely FREE! -
Tired of the status quo, of making just enough to get by, and moving at a glacial pace toward your goals?
How can you unlock explosive growth in you and your business?
How can you take things to the next level in 2024?
In this episode of The Upper Limits Show, Nick & Chris delve into the power of "Thinking Smarter".
Revolutionize your results and explode your success.
This is a roadmap to transforming your approach to growth, with insights on how technology and big thinking can redefine what's possible.
The 3 key learnings:
The reality that rapid growth is attainable and within your reach The importance of leveraging economies of scale. How to break down any barriers standing in your way.You’re not just preparing for the future; you're stepping boldly into it. Turn your vision into reality and push beyond the boundaries of what you thought possible.
All the links:
Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/ Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link Watch over 250 videos on our Youtube Channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA Get a copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/ Have you ever run a health check on your business? Now you can... take the Upcoach Business Health Check and uncover your business's growth potential. Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/ . Best part is... it's completely FREE! -
Ever feel like a firefighter battling daily blazes in your business? Only thing missing is the helmet and hose!
Whether it's operational chaos, staff issues, customer dramas or even challenges on the home front, business can seem overwhelming and affect you deeply.
Business can be a battlefield, but armed with truth, common ground, and your values, you can succeed.
How can we put out these fires? Or at least mitigate or plan for them?
Identify the Situation: Uncover the truth behind the flames.
Establish Protocols: Clear communication
Know Your Triggers: What is fuelling these fires?
Tune in to The Upper Limits Show for insights on controlling the fires and steering your business toward success!
You will learn:
Find the truth, ask questions, and build common ground.
Establish protocols to prevent conflicts and confrontations.
Identify triggers and align decisions with your core values.
All the links:
Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/
Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness
Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link
Watch over 250 videos on our Youtube channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA
Get your copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/
Have you ever run a health check on your business? Now you can...take the Upcoach Business Health Check and uncover your business's growth potential.
Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/
Best part is... it's completely FREE! -
Ever thought about franchising as a way to achieve your business goals?
Or is it possible to factor similar strategies into your business … without the hefty service fees?
If so – what should you implement into your growing business?
In Episode 5 of The Upper Limits Show, unpack the incredible journey of Jim Penman and the Jim's Group franchising powerhouse. What do they provide and how may it no longer be a “sure thing”?
What you will learn in this episode?
1️. Craft killer lead generation funnels.
2️. Build a dream team, inside and out.
3️. Delivering on the client experience.
Scale smart and keep that personal touch intact. Listen in for this and more.
All the links:
Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/ Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link Watch over 250 videos on our Youtube channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA Get your copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/
Have you ever run a health check on your business? Now you can...take the Upcoach Business Health Check and uncover your business's growth potential.
Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/
Best part is... it's completely FREE! -
Ready to break free from the "Ready Shoot Aim" cycle? To explore the profound impact of reactive thinking on your life, business, and family? How can you preserve your sanity amidst negativity and emerge stronger?
Nick & Chris guide you through proactive decision-making strategies, unveiling the transformative power of mindset shifts.
In this episode, dive into the Thought-Feeling-State connection with insights from Dr. Joe Dispenza's "Breaking the Habit of Being Yourself." Ready to revolutionize your business approach? Join us on The Upper Limits Show for actionable steps that reshape your thinking and elevate your life and business game.
You will learn:
How to Master the SOS model: STOP, OBSERVE, SHIFT—saving your sanity in the process. How to Recognize the profound impact of your thoughts on behavior and outcomes. How to Transform adversity into opportunity by re-engineering your thought process.All the links:
Read "Breaking the Habit of Being Yourself" - Dr Joe Dispenza - CLICK HERE
Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/ Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link Watch over 250 videos on our Youtube channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA Get your copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/
Have you ever run a health check on your business? Now you can...take the Upcoach Business Health Check and uncover your business's growth potential.
Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/
Best part is... it's completely FREE! -
Ready to break free from the daily grind and discover the sweet spot of
efficiency?This episode of The UpperLimits Show is your backstage pass to
liberating yourself from the non-vital business stuff you contend with daily.Are you spending more time at the post office than making impactful
decisions?Do you catch yourself doing tasks that make you wonder, Is this really
necessary? It's time for a reality check!How much are those seemingly necessary" tasks really costing you? It’s
more than you think.Join us as we decode the non-critical versus critical aspects of your
business routine.What You Will Learn:
1. How to unlock the secrets of the three Ts: Trim, Transfer, or Trash.
2. A simple way to unveil your hidden inefficiencies.
3. Embrace the power of strategic prioritization for business optimization.Tune in now pave the way to a more efficient and fulfilling business
journey!All the links:
Read Clockwork by Mike Michalowicz - CLICK HERE
Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/ Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link Watch over 250 videos on our Youtube channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA Get your copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/ Have you ever run a health check on your business? Now you can...take the Upcoach Business Health Check and uncover your business's growth potential.
Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/
Best part is... it's completely FREE! -
What does a 21-year-old university student and a far-away group of human trafficking survivors have in common?... and how can a pair of earrings tell a tale of immense courage?
In the latest episode of The Upper Limits Show, we dive deep into the world of
resilience and entrepreneurship, adversity and success.Our guest, Alannah Ghosn, shares her journey with health issues and how it inspired her to
make a difference. Learn what drove her to start her own business, and what
challenges she faced along the way?Alannah is on a unique mission… and her story reveals how you can thrive in the
world of e-commerce while supporting meaningful causes.Tune in for all the insights and inspiration you need.
YOU WILL LEARN:
How one young woman turned adversity into opportunity. How you can succeed and support others simultaneously The importance of self-care, the power of determination, and the path to success.All the links:
Find Alannah's business at https://www.amorelle.com.au Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/ Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link Watch over 250 videos on our Youtube channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA Get your copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/ Have you ever run a health check on your business? Now you can...take the Upcoach Business Health Check and uncover your businesses growth potential.
Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/ Best part is... it's completely FREE! -
What does it take to go from “Good”…. to “Great”?
If you’re driven to achieve more, seeking practical tools and
strategies to elevate both yourself and your business ... you're in good company here.This is episode one, ground zero of "The Upper Limits Show”, and in
it we outline what we’re about and how we’ll deliver.We’re on a journey that leads to becoming not only a better
businessperson but more importantly … a fulfilled individual, ready
to push for those upper limits?Join us on The Upper Limits Show and let's embark on this exciting
journey together.You’ll learn:
Who we are, What we do and Why are we doing this show? What sets us apart? Our aims and goals for all of us… and how we can reach them.All the links:
Got a question or need some help? Ask us at https://www.upcoach.com.au/contact/ Come hang with the team on Facebook https://www.facebook.com/upcoachbusiness Or on Instagram https://www.instagram.com/p/CBylEZ2FwpJ/?utm_source=ig_web_copy_link Watch over 250 videos on our Youtube channel https://www.youtube.com/channel/UC2zq7yn5LUyzL2sM1FrwtlA Get your copy of the Upcoach Magazine here https://www.upcoach.com.au/magazine/ Have you ever run a health check on your business? Now you can...take the Upcoach Business Health Check and uncover your businesses growth potential.
Click Here: https://upcoach.com.au/upologytest/qsm_quiz/business-health-check/ Best part is... it's completely FREE! -
A successful organisation will have some form of management system.
So, if you’re thinking about working in the world of NDIS, OR if you’re contemplating growth in any area (and you should be) remember that anything that lifts the standards of your company, will drive business.
This is a way to differentiate yourself in the market and give yourself a distinct competitor advantage. Certification will always facilitate growth and performance!
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On Coaching Conversations, today’s guest speaker is Natasha from QMS, a leading provider of assessment and certification services.
QMS is a CAB – a conformity assessment body. Natasha anchors a people-driven team that simplifies certification and makes things super easy for businesses.
If this critical certification is on your to-do list, here’s how you can learn to expand your opportunities and participate in tenders!
Time Code/Show Notes
0.26 Introducing QMS and Natasha – a brilliant system auditor, manager and consultant, highly experienced across NDIS, risk management, work, health and safety, health care and so much more.
2.03 QMS have powers to certify organisations to international standards. When you meet a special set of requirements, certification will set you above others in your industry.
4.10 Nick and Natasha discuss the evolution of HR. HR is about empowering people to achieve organisational goals. Is it mired in paperwork? Are people scared of HR? How has it changed over the decades?
5.54 NDIS exists to support people with disability. Unregistered and registered providers have access to different need groups.
Natasha and QMS can make recommendations to the commission to assist businesses with registration. In fact, they get organisations “ready” to work in the NDIS sphere. Making sure you have policies and procedures in place as quality indicators.
8.25 Have you considered how to become NDIS accredited?
There are opportunities across many industries – ie. construction businesses to build houses for NDIS participants. It can be both philanthropic and financial in reward.
8.50 When you become accredited in any area, you have lifted your
organisation’s standards. In construction, it has brought recent reward with 140 registered NDIS builders having received an extraordinary number of opportunities in a short space of time.
10.52 If you’re a builder, you require sound accreditation to build a certain standard of disability accommodation. There are design rules for dwellings to meet requirements with a huge demand for more accommodation across the country.
13.07 How do you prepare to become certified, so you can take on NDIS jobs?
Know what you want your business to achieve and how you want your business to support NDIS participants to support your application process.
14.27 Do you have a management system certified to an international standard? Often this is a requirement if you’re applying for tenders! For example, areas in asbestos and demolition.
Build efficiencies and elevate business. Accreditation to a quality management system will win you jobs over those you do not have them.
17.02 It’s never too early to seek ISO certification. Build your management system around those standards anyway… it’s not a bad thing to have an un-accredited system.
20.25 For more information on this podcast and how you can certify your business with QMS, reach out to Nick and Chris at [email protected] or contact Natasha direct, by Googling QMS or email [email protected] today.
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EPISODE IN BRIEF
In today’s episode of Coaching Conversations, Nick and Chris break down the pros and cons of running a business with your life partner.
How do you maintain a healthy business pairing AND nurture your personal relationship at the same time? If your significant business-other is also a dear friend, are there lines and where do you draw them?
Maintaining business and personal relationships is never easy but there’s wisdom in experience, and Nick has coached hundreds of couples in this space – and seen many great duos flourish when balance is maintained.
It’s all good stuff so let’s get into it…
Time Code/Show Notes
0.26 Intro: Is your business partner your life partner? How challenging has this been for you both?
2.49 This ultra-important topic impacts more couples than you think. Business stress/financial stress will almost always test a good relationship.
4.37 The first element to understanding is to be clear that you’re wearing two hats. Nick says it is very important to acknowledge that our partners cannot possibly be everything to us – and nor should they.
In simple terms, when you’re at work, your business hat is firmly on; likewise, at home, you wear your home hat. If someone has to wear both; there is often resentment from the other partner.
7.56 The second point to observe is that both parties must have an end goal. What are you both working towards? Do you still have a shared common purpose? Otherwise, everything becomes Groundhog Day.
Understand your personal purpose but also understand the business objective and goals.
11.16 Every few months arrange a meeting to review purpose and energy. Do you both still have the same objectives? Do you need to reset goals… expectations… do you still get the same satisfaction?
14.41 If you are not working towards the same objective, things will start to come unstuck on site – and at home. You owe it to yourselves to stay the path on shared purpose or it WILL unravel.
17.30 Face conflict head-on. Immediately. If you don’t address it at work, it sure as heck will come up at home; and often more than once. This creates holes in trust and a fear of belittlement. If it can’t be addressed at work, it can become a free-for-all behind closed doors and this is toxic.
19.19 24 hour conflict resolution needs to happen; deal with it immediately and move on. Face facts, get home and leave emotion at the door. Retain your compassion. But know that talking through issues without emotion can often be the key to real resolution.
21.50 Much of the time, petty items can twist up the anxiety dial. The third piece of advice is this; Time together and time apart for “you’, is imperative.
22.32 You have to work hard to keep the joy in the relationship – the joy of seeing each other for the first time; hanging out, encouraging balance. Being with them - and being without them. That’s the swinging pendulum. Be comfortable with both.
25.20 Number four: stop talking shop when you get home. Don’t let your kids grow up thinking all Mum and Dad talk about is business.
28.20 Organise the final 15 minutes of your day to plan for the next day. This will ensure you feel at ease and prepared; therefore it will be easier to be ‘present’ with your children and partner. Train yourself to switch `off’ the business switch and turn `on’ the family switch.
31.00 How can Nick and Chris help you and your partner draw boundaries between work and personal life? Reach out to [email protected]
EPISODE SUMMARY
Finding it difficult to live and work with your life partner?
Firstly, remember you’re both wearing two hats. One is for home and one is for work. As far as possible, try not to wear two hats at once!
What’s your end-goal? Keep checking that your objectives are the same. And then check again.
Remember to nip conflict at the source. Don’t wait until you get home. This is a deal breaker.
Make time for “you” and make time for both of you to spend time together outside the work space.
And finally; STOP. TALKING. SHOP.
Relationships are tricky at the best of times but often a `re-focus’ is all that’s needed to ensure you’re both on the same page – at work and on the home-front.
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In today’s episode of Coaching Conversations, Nick and Chris pivot 180 to look at how your personal life can influence or directly result in a highly profitable business.
Sounds contradictory? Not if your business success is a reflection of you.
Learn about Nick’s four steps to personal success so you can reclaim time, encourage learning, adopt the concept of giving and focus on family.
If you are the business owner who says “I have no time”, this episode is for you. In fact, it might just be the wake-up call we all need….
Time Code/Show Notes
0.26 Intro: Nick is a firm believer that your business reflects how you function outside of it!
3.42 There are key areas in your personal life that you must look after in order to become successful. Business success is all in the numbers but the complex part is how you ‘show up every day’ and the person you are becoming.
6.36 Step 1 – Time. Reclaim and own your time.
Learn to recognise that you are your best employee and you deserve reward. That could be sitting down for 20 minutes for lunch – stretching on a foam roller – or taking time for you in the areas that you value.
9.43 Make time-out for yourself a non-negotiable. If you are important to you, you will make time. Eat food that sustains you, exercise for your very best performance. Create time to make yourself happy and healthy outside of the office or work site.
11.28 Step 2 – Personal Development.
Learning; reading, networking, listen to a podcast, attending a seminar, creating an open mindset of improving your mind but don’t neglect the body.
13.54 Choices are what set you apart from others. You have access to the world in the palm of your hand – the internet. Ask yourself how you become a better person. This is the end game and you have control over the result.
15.10 There are must-reads and must-hears…. Anthony Robbins, The Way of the Peaceful Warrior etc. Seek to make the best use of those times you are (semi) uncontactable (driving to work for example). Self improvement can be both personal and business development at the same time.
17.01 Step 3 – Give. The Law of Reciprocity means having compassion, gratitude. Kindness costs nothing. It’s the greatest gift of all. Remember that all the `stuff’ does not matter. An attitude of gratitude towards your staff is invaluable.
21.11 If you give without the expectation of receiving, Nick calls this karma. You will be rewarded and it may not be in dollars – success is NOT measured in money. Success is not 5000 followers on Instagram. Success is ultimately anchored in happiness and contentment.
Discontent is a virus. The search for contentment can easily be linked to buying more, gambling more, taking more insane risks. STOP. If you are content with nothing, you are HAPPY.
22.33 Simplicity is often the best solution. If you break the cycle through compassion and give first, you are halfway there.
24.12 Step 4 – Family First.
Doesn’t have to mean biological. Friends fit this category, often more than ‘family’. Look after your inner circle, spend time with the people you love in this lifetime. Time, effort and energy is required – and there’s nothing better than giving everything you have to bring people together.
28.43 Contentment follows when you look after and enjoy your “family”. Make the effort. Make the time. Time is all you have and no one is around forever.
Chris says you only have 18 summers with your children before they go off and make their own lives.
33.00 If you tick all these boxes, imagine how improved business and life can become. All you need is half an hour a day to listen to something on your way home. Listen and learn and grow.
36.40 For info on how Nick and Chris can help you review the four steps to personal fulfilment reach out to [email protected]
EPISODE SUMMARY
If you work 50 weeks a year to have just two off, it’s time you did that quick audit in your head.
Where are you in relation to Time first, Learning first, Giving first, and Family first?
These questions fall right at the start of the new financial year when change and review is all part of moving towards new success.
Do not neglect what makes you personally happy as this permeates all aspects of life including your business. Put yourself first, work on ‘you” and everything else will follow.
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EPISODE IN BRIEF
In today’s episode of Coaching Conversations, Nick provides a four-step process to increase your successes when it comes to submitting and winning tenders and quotes.
What is your ideal target for tender submission? What can you learn from previous wins and losses? What will help increase your chances? Know your limits and work to your strengths.
Get your notebook ready and jot down these four vital steps… and start winning more tenders today.
Enjoy another super-packed episode of motivation… devoted to seizing the day!
Time Code/Show Notes
0.26 Intro: This episode focuses on what you can do to improve th conversion rate on your tenders and quotes by up to 80%.
1.46 We already are time-poor. Spending time on tendering and getting no results is not a great use of time. Labour intensive and expensive. Need a plan.
3.46 There’s a process. It will clear the path and make things easier.
4.00 Step 1 - It’s vital to research the person you are tendering for. Nick outlines his client's winning percentages of winning tenders. Looking back at previous submissions will help define what you need to do to win more tenders and quotes going forward.
5.36 Step 1a – you need to know who you are tendering for. If you don’t know anyone or anything about them – the likelihood of winning is very slim. So do some research.
6.55 Step 2 – organise your top 10 tenders. Is there a pattern? Same clients or amounts. Who buys most from you? What are they like? What habits did they have in common? What type of company? Give them a score rating. Good client, fair, clarity, communicated well etc.
9.29 The reason we need to research and rate is to define and attract more of the tenders you are likely to win. The type of client that you work well with and are likely to be successful with. Choose wisely – the wrong type of client can cost you dearly.
10.56 Step 3 – what Nick calls “Connection Credits”… you need to have a legitimate connection. Even if you’re the best option or the cheapest… most unconnected clients are hesitant to proceed with you.
12.17 If you have a concrete connection – your chances of success increase. So find out what you have in common. We’ve heard the saying it’s not what you know but who. That proves true in business too. If you’ve done business before, socialised with, or have a connection – increase your success.
14.30 Step 4 – Follow Up! Communicate before during and after the tender. Even if unsuccessful – find out why. Be persistent and professional. Very rarely do you win your first tender – so learn as you go.
15.49 Nick has a digital handout to help score clients and a checklist to help assess your tender likelihood of success.
16.29 Chris suggests the need for patience and perseverance. You have to do the work beforehand and learn what does and doesn’t work for you and your client type. Takes effort.
18.50 Reach out at [email protected] to get your copy of the tender-winning checklist. Put into action and succeed more often.
EPISODE SUMMARY
The four steps ….
Research and KNOW your client Score your tender successes and losses Grow your “Connection Credits” Follow up and refineReach out for the Tender Checklist and start winning more.
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EPISODE IN BRIEF
In today’s episode of Coaching Conversations, Nick and Chris break down the issues of “creating or consuming” in business. Ask yourself, do you consume more than you create? And if so, is it a bad thing?
Do you have everything from socials to podcasts on the go, that is, your own creations? Or are you forever scrolling socials, a voracious listener of e-books – a tireless consumer of podcasts?
Perhaps… you are both!
This episode of Coaching Conversations will delve into why there’s nothing wrong with balance…. but “creation” will entirely build dividends and opportunities for your business. Enjoy!
Time Code/Show Notes
0.26 Intro: Nick and Chris talk about carbs and protein in the morning!
3.00 Socials, podcasts, you-tube channels, e-books… do you create? And if you’re not creating… are you consuming… are you opening and reading the minute you wake up? Are you consuming more than you create? OR are you doing both?
5.44 Nick declares that so much of society feels consumer based. And as much as you consume, you need to ‘give back’. Yin and yang.
7.30 Case study; Local Electrician joins Facebook Groups; a solution-based advice platform whereby he shares advice on social platforms.
Sending EDMs to share information on what’s ‘hot’ right now with a small amount of sell. Gives away free sparky advice via Trade Shows and helps create futures by giving a percentage of profit to a charity organisation. Open yourself up to opportunity by GIVING BACK.
11.29 What are the benefits or dividends from “creating”? Sharing knowledge is selfless. If you’ve built knowledge over years and decades, pass it on! It builds AUTHORITY in your space! There’s no downside to sharing your knowledge with genuine intent! Even if the job doesn’t go to you, you are expanding your industry. There’s enough meat on the bone for everyone.
15.45 Through “creating” you’re shoring up valid content against your brand. Bunnings do this brilliantly. Don’t do things with an explicit goal to sell… Your act of kindness or info sharing will come back to you. You’re cementing your reputation by serving the greater population with knowledge that costs nothing for you to give.
17.56 Do you have time to share your expertise, selflessly? There are many ways to do it; share two pieces of content; twice a week over 30 days. It will take 20 minutes tops. It’s a slow build.
19.32 “Creating” is infinitely more valuable than consuming. Give without the necessity of receiving!
Building a relationship with someone and creating ‘connection credits’ far outweighs the benefits of “consuming’.
25.22 Create items of value and share them on LinkedIn. It’s an easy start – but you must begin somewhere. Throwing a pebble into someone’s pond will create a ripple. And then you throw them consistently. That’s the trick!
26.15 Start creating. You have 20 minutes! That’s all you need to begin
34.15 For more info on how Nick and Chris can help you start `creating’ with just 20 minutes per day, reach out to [email protected]
EPISODE SUMMARY
Build your brand by giving back. By creating without expectation.
Firstly, change your mindset. It’s far more beneficial for your business to share knowledge.
Secondly, you will create authority by sharing what you know with the wider population or industry. You may not win the job, but you’re building connection credits. You’re social proofing yourself and your business with a trail of goodwill.
This all contributes to help leverage your brand presence in the future.
So, get “creating’ and ease off the consumption. Solve someone’s problem. Share content. You’ve got a lot to give! The opportunities are yours!
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EPISODE IN BRIEF
In today’s episode of Coaching Conversations, Nick speaks with very special guest, Dr Angela Lauria – founder of the Author Incubator.
Angela recounts her life story; spring-loaded with inspiration and an immense wellspring of single-focused energy.
You’ll learn how Angela’s mid-life autism diagnosis allowed her to touch the lives of thousands of people. And having helped more than 500 first-time authors publish high-quality, life-changing, bestselling books, Angela has further words of wisdom for all us.
Enjoy this very special conversation with Dr Angela Laurea…
Time Code/Show Notes
0.26 Intro: Nick introduces Angela with a dazzling array of awards, stats and reviews!
1.50 Angela speaks of her upbringing and living in a small business family. Her Dad was obsessed with Hot Rods and achieved enormous success doing what he loved; she firmly believes you live what you learn. Travel and writing is her passion.
6.35 `Autograph your work with excellence’. Angela lives by the systems and processes of doing the job right. “The customer is always wrong’ also underpins her philosophy.
8.42 Growing up in an entrepreneurial family exposes you to the reality that business involves risk. The market speaks first and loudest.
10.14 The Author Incubator… over 17 years, Angela wrote everything to bring her to this point in time and mastery.
13.45 Despite the amazing foundation of writing 56 books, there were challenges of youth; namely, lack of strategy, how to create it and measure it. Learn how Angela moved on from Tech Books to working with entrepreneurs.
16.57 Angela speaks of a mind-set switch so she no longer traded time for money. How can you productise your knowledge? Learn the 80% of what you teach clients (that others can do) and determine the 20% that is your magic. Going from one on one to a group is the biggest step forward.
23.13 Angela switches gears to speak of her Autism diagnosis Monotropism explains the ‘obsession’ with writing and special interests.
26.17 Learn about selective mutism, managing emotional life when taken away from a ‘special’ interest, control of surroundings, timing and sensory issues. Angela’s father found a creative way to work with his (un-diagnosed) autism.
30.00 Mid-life diagnosis; how it happened and how Angela coped.
33.20 Nick and Angela talk about goal setting and Angela’s two overlapping missions which include helping neuro-divergent people build a business around their ‘special interests’. People with Autism are data collectors and this makes them amazing with systems and processes.
35.54 Angela speaks of her hobbies. She loves karaoke and pub trivia!(25% of attendees at Trivia nights have Autism according to stats)
37.26 “Take me as I am or watch me as I go….” Be more yourself.
39.55 Mindset, hard work and luck are Angela’s keys to success in life and business.
40.48 Angela and Nick talk holiday destinations; the Amalfi Coast, Positano, Malta, Sicily…
42.30 The conversation moves to Angela’s great reads and favourite artists including 4 years touring with Australian music royalty, Crowded House. Michael Jackson and Kanye West are also on her list of greats.
45.23 Nick speaks of his core pillars of strength and ability to love what he does. Nick is confident he hasn’t worked a day in his life because of his love for what he does.
48.45 Like to know more? You can get in touch with Angela via her website: differencepress.com
48.55 For more info on how Nick and Chris can help you “do what you love for life, reach out to [email protected]
EPISODE SUMMARY
If you have the idea and you have the passion, now is the time to make the difference you were born to make.
It can be writing a book. It can be channelling your great obsession into a workable model that makes you a living. You can become the person you’ve wanted to be for your kids, your partner… yourself.
Back yourself with Angela’s mantra “Take me as I am or watch me as I go”.
The time is now to change your mindset and stop trading time for money.
Be more yourself; do what you love, work hard to achieve that single-minded goal…. and success will follow.
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EPISODE IN BRIEF
In today’s episode of Coaching Conversations, Nick speaks with Justin Sehmish from Resurgent Consultancy.
A former Officer in the Australian Defence Force and previous political staffer, Justin brings valuable insight to growing businesses in both the government and private sectors.
With their eye on the political sphere surrounding grants and contracts, Resurgent’s knowledge helps business owners focus on the every-day running of their business.
In this episode of Coaching Conversations, you’ll be motivated to look at new opportunities… because they are out there… and the right people can help you win tenders you never thought possible!
Time Code/Show Notes
0.26 Intro: Justin shares his impressive CV with Business Coach, Nick Psaila.
4.37 How has Resurgent Consultancy shifted towards government tenders - particularly in the construction industry.
6.15 There are so many new opportunities within government and RC. But there are lots of misnomers too. The highest bidder does not always win the job. Consider that government also looks at work history, ability, employment diversity et al.
7.40 Justin talks about Construction and NDIS. If you’re a Tier 2 builder they’re not going to give you Tier 3 work.
9.18 Don’t pass up projects because you don’t think you tick the boxes.
9.39 Would you like to expand into the government sector but don’t have time or know how to go about it? Justin has the good intel.
10.13 Do you know what to expect when faced with a government tender? What is the government looking for? Justin’s experience and knowledge as a Business Development Manager is underlined by his knowledge of the tiers of government and your business - so hear how he works on the tender process with you.
13.34 If a tender is not successful, it doesn’t stop there. Justin’s team break down the whys… and always do the heavy lifting for each business.
14.50 Do connection-credits work? Is there good will in having done several jobs in the sector? How do you build trust? Government is no different. You do a bad job, they won’t use you again! But there’s no lock-out, they will still look at all the parties applying. Generally, there is too much work and not enough contractors.
16.24 Expectation management is really important when wanting to expand in this sector. Carefully curated responses to chosen tenders instead of firing off many shots, will get you a better result. Nail a few projects and build from there.
18.20 Justin talks about the important of family and his love for… speedway racing!
19.45 Nick makes the point that government work in the construction game is not all about new builds; there’s infrastructure that involves parks, walkways, marinas, small jobs like retaining walls… think outside the square.
Don’t exclude yourself from government jobs because there’s a lot happening right now and you must back your business to grow; you are capable!
34.15 For more info on how Nick and the team at Resurgent Consultancy can help grow your business, reach out to [email protected] for more information on today’s podcast.
EPISODE SUMMARY
Do you need someone on your team to support growth and innovation?
If government jobs appeal, but you’re not sure how to go about the tender process, experts like Justin and Nick have the experience to identify opportunities that will help your business thrive.
Tailored approaches to grants and contracts are what individual businesses need. But you must have the confidence to go after it. Back yourself, surround yourself with people who have that knowledge and immerse yourself in learning. Creativity and forward thinking rely on it!
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